Transcript
  • MEDIACONTROLSERVER2.0

    Version2.0 GettingStartedGuide

    Thisgettingstartedguidewillhelpyouinstallandconfigurethe

    AutonomicControlsMediaControlServerandMirageclient.

  • MediaControlServer2.0GettingStartedGuide

    Page1Copyright2008AutonomicControls,Inc.Allrightsreserved.

    Contents

    OVERVIEW..................................................................................................................................................2Beforeyoubegin...........................................................................................................................................................2SystemHardwareRequirements.................................................................................................................................3SystemSoftwareRequirements..................................................................................................................................4

    SYSTEMSETUP...........................................................................................................................................5

    MEDIACONTROLSERVERINSTALLATION..............................................................................................5PrerequisitesScreen....................................................................................................................................................5EndUserLicenseAgreement......................................................................................................................................5CustomerRegistration................................................................................................................................................6Activation.....................................................................................................................................................................6Customoptions...........................................................................................................................................................6CompletingInstallation...............................................................................................................................................7

    MEDIACONTROLSERVERCONFIGURATION.........................................................................................7Starttheconfigurationapplication.............................................................................................................................7GeneralMCSSettings..................................................................................................................................................7SerialControl...............................................................................................................................................................8MediaSources..............................................................................................................................................................8Configuringplaybackdevices.....................................................................................................................................8Registration..................................................................................................................................................................11Removingyourlicense................................................................................................................................................11

    MIRAGEINSTALLATION...........................................................................................................................12Overview.....................................................................................................................................................................12RunningMirageinaWebBrowser...........................................................................................................................12RunningtheMirageClientApplication...................................................................................................................13

    CONFIGURINGMIRAGE...........................................................................................................................14SkinSelection.............................................................................................................................................................14HidingtheMousePointer.........................................................................................................................................14DisplayingMirageinFullScreenMode...................................................................................................................14ServerConnection......................................................................................................................................................15Exit...............................................................................................................................................................................16

    USINGMIRAGEOPERATION.................................................................................................................16NowPlayingScreen....................................................................................................................................................16QueueScreen..............................................................................................................................................................17BrowsingMusic..........................................................................................................................................................18RecordedTV..............................................................................................................................................................20BrowsingMovies.........................................................................................................................................................21BrowsingVideos.........................................................................................................................................................22BrowsingPictures.......................................................................................................................................................23

    TROUBLESHOOTING...............................................................................................................................24

  • MediaControlServer2.0GettingStartedGuide

    Page2Copyright2008AutonomicControls,Inc.Allrightsreserved.

    MediaControlServer2.0G E T T I N G S T A R T E D G U I D E

    OVERVIEWThisdocumentwillguideyouthroughtheinstallationoftheMediaControlServer(MCS),whichisthehostmediacontrolcomponent,andMirage,aclientapplicationyoucanusetocontrolyourmediaplaybackfromtouchscreensandremotePCs.MCSandMirageofferareadytousesolutionforIPcontrolofmediaplaybackonyourMediaCenterPCs.ThecontrolserviceallowsMiragetointeractivelyaccessiTunes,MediaPlayerorWindowsMediaCenterandwilldisplayfeedbackforthoseactions.

    InadditiontousingtheMirageclientapplication,MCSisdesignedforusewithautomationandcontrolsystemssuchasthosemadebyAMX,Crestron,andRTI.AutonomicControlsprovidescontrolmodulesforeachoftheseproducts.ForspecificinformationonhowtosetupMCSforusewiththesesystems,pleaserefertothedocumentationincludedwiththespecificsystemmodule.

    MCSresidesonahostserverrunningiTunes,MicrosoftMediaPlayer,orMicrosoftMediaCenter.Thesoftwareislicensedperhostmachine.

    Beforeyou begin Findasuitableplacetoputyourserverbeforeyouinstallanysoftware.Thelocationyouchoosemusthaveanavailable,wirednetworkconnectioneithertoyourbroadbandrouterortoaswitchthatisconnectedtoyourbroadbandrouter.

    Forthebestexperience,itisrecommendedthatyoupurchasenewhardwarethatyoucandedicatetorunningasamediaserver.WestronglyencourageyoutopurchasefromoneofthemediacenterPCbuildersthatcatertotheCEDIAchannel.

  • MediaControlServer2.0GettingStartedGuide

    Page3Copyright2008AutonomicControls,Inc.Allrightsreserved.

    System HardwareRequirementsThefollowingtabledefinestheminimumhardwarerequirementsandtherecommendedhardwareforMediaControlServer.TheminimumhardwarerequirementsdefinetheminimumhardwarespecificationthatyouneedtoinstallMCS.Therecommendedhardwaredescribesthehardwarethatyouneedforabetterexperience.

    Requirement Minimum Recommended

    CPU 1GHzPentium3(orequivalent)

    Pentium4,AMDx64,ornewerprocessor

    RAM 1GB 2GB

    HardDrives 70GBATA/SATA/SCSI 200GBATA/SATA/SCSI

    NetworkInterfaceCard 10MbpsEthernet 100MbpsorFaster

    Serialports None OneinternalorUSBaddonRS232portisrequiredifcontrolofaNuVosystemisdesired.

    SoundCard StereoDirectSound8compatiblesoundcard.

    Oneormore7.1channelDirectSound8compatiblecards.

    TABLE1HARDWAREREQUIREMENTS

  • MediaControlServer2.0GettingStartedGuide

    Page4Copyright2008AutonomicControls,Inc.Allrightsreserved.

    System Software RequirementsTheoperatingsystemyouchooseforyourserverwilldeterminewhichMediaControlServerfeaturesyoucanuse.

    Feature

    WindowsXPor

    WindowsServer2003

    WindowsXPMediaCenterEdition2005

    WindowsHomeServer

    WindowsVistaHome

    WindowsVista

    UltimateorHomePremium1

    MinimumServicePackrequired SP3 SP3PowerPack1 SP1 SP1

    SupportsWindowsMediaPlayerAudioPlaybackincludingDRMprotectedcontent.2

    SupportsPolyTunemultiplesourceplayback.3

    SupportsinternetstreamingofXMradiostations.4

    SupportsiTunesaudioplaybackincludingmusicpurchasedfromtheiTunesStore.5

    SupportsControlofMediaCenterExtenders

    SupportsVideos

    SupportsPictures

    SupportsDVDs

    SupportsLiveandRecordedTV

    TABLE2SOFTWAREREQUIREMENTS

    Additionally,youwillneedtoinstalliTunesversion7.0orgreaterifyouplanoniTunesmusicplayback.

    1Both32and64bitversionsofthisOSaresupported.2WindowsMediaPlayer11required.3Requiresoneormore5.1or7.1soundcards.4RequiresaseparateXMsubscriptionandconstantinternetconnectivity.5iTunesversion7.xrequired.

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    SYSTEMSETUPYoushouldinstallandconfigureyourhardwareaswellasallofyourprerequisitesoftwarebeforeinstallingMediaControlServer.Forinstance,ifyouplanonusingWindowsMediaPlayerforaudioplayback,makesurethatyoucanplaybackthesamplemusicthatcomespreinstalledwithyouroperatingsystem.Likewise,ifyouchoosetouseiTunes,orWindowsMediaCenter,makesurethattheseapplicationslaunch,andareabletoplaybackmediapriortoinstallingMCS.

    MEDIACONTROLSERVERINSTALLATIONACONSTANTINTERNETCONNECTIONISREQUIREDWHEN

    RUNNINGMCSDURINGTHE14DAYFREETRIAL.

    Yourmediaserverwillneedtobeconnectedtotheinternetduringtheinstallationandregistrationprocess.Additionally,aconstantinternetconnectionisrequiredwhenrunningMCSduringthe14dayfreetrial.Onceyouhaveregisteredyourmediaserver,byenteringyourlicensekey,youmayremoveitfromtheinternet.However,youwillprobablywanttoleaveitconnectedtoyournetworksothatyoucancontrolitviaIP.

    Nowthatyoureready,downloadandsavetheMediaControlServersetupprogramfromtheAutonomicControlsWebsite.Runthesetupprogramandthewizardwilltakeyouthroughtheinstallationprocess.IfyoureupgradingfromanearlierversionofMCStheinstallationwizardwilltakecareofuninstallingthepreviousversionforyou.

    PrerequisitesScreenMediaControlServerrequirestheMicrosoftVisualC++runtimeandMicrosoft.Net2.0.Theinstallationwizardwillinstalltheseforyouifrequired.

    Itispossiblethatyourcomputerwillrequirearebootoncetheprerequisitesareinstalled.Ifthatsthecase,restarttheinstallationwizardafteryourcomputerreboots.

    EndUser LicenseAgreement Pleasereadandacceptthelicenseagreementterms.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

    http://www.autonomic-controls.com/Download.htm

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    Page6

    CustomerRegistration

    Enteryourname,companyname,andemailaddress.

    ActivationIfyouhavealicensekey,enterithere.

    Youmayalsochoosetotakeadvantageofthe14dayfreetrialofMCS.

    Custom optionsSelectsupportfortheNuVobridgeonlyifyouplanonconnectingyourcomputertoaNuVoGrandConcertoorEssentiasystem.Youcanalwaysaddthisfeaturelater,ifyouchangeyourmind,byrerunningtheinstallationwizard.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    Page7

    CompletingInstallationYourmediaserverwillneedtorebootwheninstallationisfinished.Pleaserebootbeforecontinuingtotheconfigurationstep.

    MEDIACONTROLSERVERCONFIGURATION

    Start theconfigurationapplicationTheMCSconfigurationapplicationislocatedonthestartmenuunderAutonomicControls.

    General MCSSettingsThegeneralMCSsettingsarea(outlined)allowsforthefollowingconfiguration:

    LogFilesAllowsyoutoenablelogginganduploadlogfilestotheAutonomicControlsSupportTeam.Rememberthatwhilelogging,MCSwillconsumeharddrivespace,andperformslightlyslower.UploadlogfilesonlyatthedirectiveofAutonomicsupport.

    NetworkcontrolportDefaultsto5004Youshouldonlyneedtochangethissettingifyouarerunninganotherpieceofsoftwarethatisusingport5004.

    SerialControlAllowsyoutoconfigureRS232controlandpassthru.Thisisdetailedbelow.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

  • MediaControlServer2.0GettingStartedGuide

    Page8Copyright2008AutonomicControls,Inc.Allrightsreserved.

    WebserverportDefaultsto5005similartotheNetworkcontrolportabove,butfortheMCSbuiltinwebserver.

    XMRadioRequiresanXMenabledlicenseEnteryourXMuseridandpasswordtoenableXMradiostreamingovertheinternet.

    SerialControl EachRS232portonyourcomputermaybeconfiguredseparately.

    AnyofthemcanbeconfiguredtocontrolMCSfromaserialenabledcontrolsystem(suchasHAI).

    TheadvancedPassthruportsettingallowsyoutobridgeRS232andIPtrafficonyournetwork.

    Media SourcesThemediasourcestaboftheMCSconfigurationapplicationallowsyoutoassociatemediatosoundcards.Eachsoundcardonyourcomputerhasitsownsection.TheDefaultsoundcardisalwayslistedfirst.

    MediaSourcechoosebetweenWindowsMediaCenter6,7andWindowsMediaPlayer/iTunes8.

    SplitintomultiplechannelssetthistotruetoenablePolyTunemultichannelplaybackonthissoundcard.

    SourceNameEnterafriendlynameforreferringtothissource.

    Configuringplayback devices

    6WindowsMediaCenterisonlysupportedundercertainoperatingsystems.RefertoTable1onpage2.7WindowsMediaCenterisdesignedtoconsumeanentiresoundcardformultichannelaudioplaybacksuchasDVDs.

    MicrosoftVistaSpeakerSetup

    WindowsXPSpeakerSetup

    8iTunesversion7.xmustbeinstalledpriortoconfiguration.

  • MediaControlServer2.0GettingStartedGuide

    Page9Copyright2008AutonomicControls,Inc.Allrightsreserved.

    Eachsoundcardinyourcomputershouldbeconfiguredforthepropernumberofchannels.

    TheConfigurePlaybackDevicesbuttonatthebottomoftheMediaSourcestabwillopenanAudioDevicesPropertieswindow.TheactualappearanceofthiswindowwillvarydependingonthemanufacturerofthePCsoundcardbeingused.

    TheAdvancedSpeakerSettingswindowwillletyouestablishthetypeofcardwithinadropdownmenu.Thisisanimportantstep.TheoutputchoiceyoumakeneedstomatchthenumberofsourcesyouintendtosetupforPolyTune.

    Forexample,ifyouhavea5.1surroundcardinyourserverPC,butyouintendonusingonlytwoofthethreeavailableoutputs,youshouldselectquadraphonicwithinAdvancedSpeakerSettings.ThiswillestablishtwoindependentstereoaudiostreamsforPolyTune.

    Ifyouintendonusingallthreeoftheavailableaudiooutputsonthe5.1surroundcard,select5.1withintheAdvancedSpeakerSettings.

    Similarly,a7.1surroundcardwouldrepresentfourstereoaudiostreams.

    NotethatmanysurroundaudiocardsrequireanaudiocabletobepluggedintoatleastoneoutputbeforeanyinformationappearsintheMediaSourcestab.ItisrecommendedthatyoupluginyouraudiocablespriortoconfiguringMCS.

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    Onceyouhaveselectedtheappropriatenumberofoutputs,returntotheMediaSourcestab.Whenthisiscomplete,twonewcolumnswillappear;Chanandthenumberofchannelsdiscovered.Forexample,ifyouareconfiguringa5.1surroundcard,youwillse(Threefound).Eachchannellistedinthiscolumncanbegivenaspecificname,(i.e.PCMusicAorPCA),tomatchtheappropriateoutput.ThenamesenteredherewillappearasthezonenameswithinZonesmenuinMirage.

    nels

    e

    the

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

  • MediaControlServer2.0GettingStartedGuide

    Page11Copyright2008AutonomicControls,Inc.Allrightsreserved.

    RegistrationYoumayenteryourlicensekeyinformationontheregistrationpage.

    Ifyouhaveaninstallationkeyfile(.AHIK)fromAutonomicControlsyoumayclicktheopenbuttontoloadthelicensekey.

    Alternativelyyoumayenterthe26characterkeyinthespaceprovided.

    Dontforgettoclicktheinstallkeybuttontoregisteryourlicensekey.

    Removing your licenseAtsometime,youmaywanttomoveyourlicensetoanothercomputer.YoucanusetheRemovelicenselinktouninstallyourlicensekey.

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    MIRAGEINSTALLATION

    Overview

    OncetheMediaControlServerissetupandrunningonyourMediaserver,youcanusetheMirageclientapplicationtocontrolit.

    YoucanchoosetorunMirageinawebbrowser,oryoucaninstalltheMirageapplicationlocallyonanymachineyouwishtouseasacontrolpoint.

    Tomakethisprocesseasier,theMCSinstallationplacedtwoiconsintheSharedDocumentsfolder(orthePublicfolderonVistamachines)ofthehostPCs.

    RunningMiragein aWeb BrowserTheMCSservicecanhostasessionofMiragedirectlyinyourwebbrowser.ToaccessMiragethisway,youcanbrowsetotheSharedDocuments(orPublic)folderofanyofthehostPCswhichyouinstalledtheserveron.Oncethere,inafoldercalledAutonomicControls,youwillfindashortcuttotheMirageWebinterface.Doubleclickingthisiconwillopentheapplicationinyourbrowserwindow.

    AnalternatemethodofrunningMirageinabrowseristotypetheaddressdirectlyintoInternetExplorer.

    Thesyntaxis:http://servername:5005/Mirage/

    ReplacingservernamewiththenameofyourhostMediaCenterPC.Also,theportdesignationof5005assumesthatyoudidnotchangethedefaultwebserverport(seeGeneralMCSSettingsonpage7).Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    RunningtheMirageClientApplication YoualsohavetheoptionofinstallingMirageasalocalapplication.ThisisthepreferredmethodforrunningMirageonatouchscreendeviceorUMPCbecausetheinstalledclientapplicationiscapableofrunninginfullscreenmode.

    TherearetwowaystoaccesstheMirageinstallationfile.(MirageSetup.exe)

    1. UsingyourLAN,youcanbrowsetotheMirageSetupapplicationintheMCSserversSharedDocuments(orPublic)folder.

    2. Youcantypethefollowingintoanywebbrowseronthenetwork.http://servername:5005/mirage/mirageSetup.exeAgain,replacingservernamewiththenameofthehostPC.

    WhentheMirageclientinstallationiscomplete,ashortcutwillbecreatedonthelocalPCundertheStartMenu,inafoldercalledAutonomicControls/Mirage.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    Page14

    CONFIGURINGMIRAGEToaccessthesetupscreeninMirage,pressandholdtheblueAutonomicOrbattheupperlefthandsideofthescreen.

    Skin SelectionSelectyourfavoriteskinfromtheonesprovided.

    HidingtheMousePointerIfyouarerunningMirageonatouchpaneldisplay,youwillgetabetteruserexperiencebyhidingthemousepointer.Checkthisoptionboxtohidethemousepointer.ThissettingwillbesavedbetweenMiragesessionsonthesamecomputer.

    DisplayingMiragein FullScreen ModeCheckingthisoptionwillcauseMiragetodisplayinfullscreenmode,withoutatitlebarorframe.ThisisusefulwhenusingMirageonadedicatedtouchpaneldisplayorUMPC.ThissettingwillbesavedbetweenMiragesessionsonthesamecomputer.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    Server ConnectionThissectionallowsyoutochangethesourcethatMirageiscontrolling.

    TheSelectbuttonwillappearonlywhenyouarerunningMirageasalocalapplication(notinthebrowser),andwhenyoualreadyhaveaconnectionestablishedwithaMediaControlServer.PressingitwillpresentyouwithalistofMCSsourcesonyourlocalnetworkordomain.

    Youcanthenconnectandcontroladifferentsourcesimplybyselectingitsnameonthelist.

    TheChangebuttonwillalwaysbeavailable,andcanbeusedtoconnecttoMCSbyIPaddressorname(evenamachinerunningataremotelocation).ClickingthebuttonwillpresentaninputscreenwhichyoucanusetospecifytheIPaddressormachinenameoftheservertowhichyouwouldliketoconnect.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    Page16

    Ifyouhavechangedtheserverscontrolport(seeGeneralMCSSettingsonpage7),youcanspecifytheportbytypingtheserverIPaddressornameandthentheport,separatedbyasinglespace.i.e.LivingRoom50010or192.168.1.155010.

    Exit IfyouarerunningMirageasalocalclient(notinawebbrowser),theExitbuttonwillbeavailable,andyoucanuseittoclosetheMirageapplication.

    USINGMIRAGEOPERATION

    Now Playing Screen ThenowplayingscreenmaybeaccessedbypressingthePlayingbuttonalongthetopofthescreen,orbytouchingtheNowPlayingarticononthelowerleftofmostofMiragesotherscreens.TheNowPlayingscreenwillalsoopenafterafewminutesofinactivity.

    WhenintheNowPlayingscreen,acontrolstripwithtransportcontrolswillopenonthebottomofthescreen.IfamusicalbumormovieisplayingontheNowPlayingscreen,touchingthecoverartwillopenthatitemsdetailpage.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    Page17

    QueueScreenTouchingorclickingontheQueuebuttonwillopentheQueueScreen.Thisbuttonisonlyavailablewhenplayingbackmusic.Itwillopenalistofmusicwhichisqueuedupbythesource.

    Touchinganyoftheitemsinthequeuewillcauseplaybacktoimmediatelyjumptothatitem.

    Touchingthedeletebutton willcausetheselecteditemtoberemovedfromthemediaqueue.Itdoesnotdeletethemediafromyourcomputer.

    ClearQueueThisbuttonwillcleartheentiremediaqueue.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

  • MediaControlServer2.0GettingStartedGuide

    Page18

    Browsing MusicPressingtheMusicbuttonontheleftsideofMiragewillletyoubrowseandqueueupmusiconyourMediaserver.

    YoucanbrowseyourmusiccollectionbyAlbums,Artists,Genres,orPlaylists.Touchinganyoftheseitemswillopenanotherscreenarrangedaccordingtoyourselection.

    TouchinganyofthealbumgroupsorcoverswillcauseMiragetodrilldownintoyourselectionuntilyouarriveatanalbumpage.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

  • MediaControlServer2.0GettingStartedGuide

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    Youcanusethealphastripatthetopofthepagetoquicklyjumparoundyourmedialibrary.

    Pressingtheaddkey atanylevelwillcausetheentireartist,album,genre,orplaylisttobeaddedtothecurrentqueue.

    TIP:Ifyouwanttoplaytheitemimmediately,pressandholdthisbuttonMiragewilladdtheitemtothequeueandbeginplaybackrightaway.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    RecordedTV9MirageallowsyoutobrowsethetelevisionprogramsthatarerecordedandsavedonyourMediaCenterPC.

    Youcanbrowsetelevisionprogramsbytitle,genre,ratings,daterecorded,andstations.

    Oncethetelevisionprogramthumbnailsaredisplayed,youcaneitherpressthevideothumbnailtobeginplayback.

    9RequiresWindowsMediaCenterCopyright2008AutonomicControls,Inc.Allrightsreserved.

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    Browsing MoviesMirageallowsyoutobrowseDVDslocatedonafirewireDVDChanger,(suchastheSonyVGPXL1BortheNiveusIceVault)attachedtoyourMediaCenterPC.ItwillalsodisplaymoviesstoredusingthepopularMyMovies2.0MediaCenterAddIn.IfyouveconfiguredMediaCentertomanageDVDsonyourharddrive,Miragewillallowyoutobrowsethesefilesaswell(formoreinformation,seeDVDsinMediaCenter)

    YoucanbrowsemoviesbyTitle,Genre,Rating,YearofProduction,andPeople.

    Clickingonamoviecoverwillopenthemoviedetailspagewithalistingofthemovieschapters.TouchingtheselistitemswillcauseMediaCentertoimmediatelyjumptothatchapter.

    Note:ChaptersarenotsupportedbyMyMovies2.0

    PressingtheSynopsisbuttonwillopenthemoviessynopsisinformationshowinginformationliketheactors,director,andadescriptionofthemovie.

    YoucangobacktothechapterslistbypressingtheChaptersbutton.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

    http://www.sonystyle.com/is-bin/INTERSHOP.enfinity/eCS/Store/en/-/USD/SY_DisplayProductInformation-Start?ProductSKU=VGPXL1B2&Dept=computers&CategoryName=cpu_DigitalLivingSystemhttp://www.niveusmedia.com/products/icevault.htmhttp://www.niveusmedia.com/products/icevault.htm

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    Browsing VideosYoucanuseMiragetobrowseandplaybackthevideosonyourMediaCenterPC.

    MiragewillshowfoldersandvideosthatarelocatedinthedirectoriesyouhaveinstructedMediaCentertosearchfortheseitems.Clickingonafolderwillopenthatfolderanddisplayitscontents.

    Clickingonthevideothumbnailwillcausethevideotobeginplayback.

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

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    Browsing PicturesYoucanuseMiragetobrowsethephotosonyourMediaCenterPCandtobeginpictureslideshowsonyourmaindisplay.

    MiragewillshowfoldersandpicturesthatarelocatedinthedirectoriesyouhaveinstructedMediaCentertosearchfortheseitems.Clickingonafolderwillopenthatfolderanddisplayitscontents.

    Pressingtheplaybuttonatanylevelwillbeginaslideshowonyourmaindisplayofallthepicturesinthefolder(includingsubfolders,ifMediaCenterisconfiguredaccordingly).

    Copyright2008AutonomicControls,Inc.Allrightsreserved.

  • MediaControlServer2.0GettingStartedGuide

    Page24Copyright2008AutonomicControls,Inc.Allrightsreserved.

    TROUBLESHOOTING

    Cannotestablisha connectionwiththeMedia Control Server.

    CheckServerStatusinconfigurationapplication(step1).Stopandrestartserverifnecessary.RefertoAutonomicControlsiftheserverwillnotreportRunningoriftheproblempersistsafterreboot.

    CheckLicensingStatusruleoutexpireddemo.Validatefulltimeconnectiontotheinternetifrunningindemomode.

    CheckFirewallstatus.DetermineifthePChasthirdpartyfirewallsoftwaresuchasNortonAntivirus.Mayneedtomanuallymakeportexceptionsinthosecases.

    InsureControlServerPortmatchesPortsettinginTCP/IPconnectionontheprocessor. ValidateconnectiononlocalhostandremotenetworkPCusingtelnettoruleoutnetworking

    problem.PingtheCrestronProcessorfromthehosttoinsureconnectivitybetweenthem. InsureIPTableisproperlypopulatedontheCrestron.

    NoAlbum Artisdisplayed.

    ChecktheArtServerparameterintheAutonomicControlsMCSsymbolinSIMPL.MakesuretheparameterisintheformatIPADDRESS:PORTwheretheIPaddressmatchesthehostcomputerandtheportmatchestheWebServerportsettingintheMCSconfigurationapplication.

    CheckFirewallstatusintheMCSconfigurationapplication.DetermineifthePChasthirdpartyfirewallsoftwaresuchasNortonAntivirus.Ifso,youmayneedtomanuallymakeportexceptionsinthosecases.

    EstablishabaselinewiththeSampleVTProefile.ValidatethattheanaloganddynamicartjoinshavenotchangedonthethumbnailobjectsontheVTPropages.

    Isolatetheproblembytypinghttp://[host_name]:5005/getartintoabrowserwindow.(ReplacehostnamewiththeservershostnameorIPaddress).Ifalbumartforthecurrentlyplayingmediaisdisplayedinthebrowser,usetheCrestrondebuggertodeterminewhatURLtheMCENowPlayingArt$signalisusing.

    http://%5Bhost_name%5D:5005/getart

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    Page25Copyright2008AutonomicControls,Inc.Allrightsreserved.

    Someoftheremotecontrol buttonsdonot function.YoumayberunningaCrestronXPanelprojectorMirageontheMediaPC.

    CertainonewaycommandsontheMCScontrols(orhome)page,aswellasvolumeandmutefeedbackrequirethatWindowsMediaCenter(WMC)isthefocusedwindow.SinceWMCwillnothavefocuswhileyouareoperatingtheXPanelprojectorMirageonthesamePC,thosecommandswillnotworkinthisconfiguration.Mostmediabrowsingcommandswillworkfineinthisconfigurationhoweverandsoitisacceptabletotestthisway.

    Inactualpractice,MCSclientapplicationsareintendedtobeoperatedfromremotedeviceswhileWMCisrunningfullscreen.Thesecommandswillworkproperlywhenoperatingtheinterfacefromaremotedevice.

    OVERVIEWBefore you beginSystem Hardware RequirementsSystem Software Requirements

    SYSTEM SETUPMEDIA CONTROL SERVER INSTALLATIONPre-requisites ScreenEnd User License AgreementCustomer RegistrationActivationCustom optionsCompleting Installation

    MEDIA CONTROL SERVER CONFIGURATIONStart the configuration applicationGeneral MCS SettingsSerial ControlMedia SourcesConfiguring playback devicesRegistrationRemoving your license

    MIRAGE INSTALLATIONOverviewRunning Mirage in a Web BrowserRunning the Mirage Client Application

    CONFIGURING MIRAGEHiding the Mouse PointerExitNow Playing ScreenQueue ScreenBrowsing MusicRecorded TVBrowsing MoviesBrowsing VideosBrowsing Pictures

    TROUBLESHOOTING Cannot establish a connection with the Media Control Server.No Album Art is displayed.Some of the remote control buttons do not function.


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