SAP On Demand Support Services - Analytics
Wise Men Confidential
www.wisemen.com | [email protected] | +1 281-953-4500
Devender K. ReddyDirector- Analytics
Dec 03, 2014
Wise Men Confidential
Agenda
Introduction to Wisemen
About Speaker
Service Offerings – General
SAP On Demand Support Services - Analytics
Service Offerings – SAP BI 3.x, 7.x
Service Offerings – SAP BO 3.x, 4.x
Service Offerings – SAP HANA 1.0
Service Offerings – SAP BPC 10.x
Service Offerings – SAP Mobility
Service Offerings – SAP Technical, SAP Basis Administration
Case Study
Q&A
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Wise Men Confidential
Company Background and SAP Practice
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Wise Men Confidential
17+Years in the industry
8+
475+
Vertical specializations
5Locations across the globe
Employeesglobally
Integration Strategy for applications and trading partner
Business Process Automation
SOA / EAI / B2B / EDI / DI / ETL / DQ / MDM
Integration platform Services
Traditional Analytics - Business intelligence
Big Data At Rest and Real Time Analytics
Predictive and Prescriptive modelingAnalytics Services
SAP, Oracle and TIBCO
Custom Application Development & Management Services
Modernization, Testing & Legacy MigrationApplication Services
TIBCO Infrastructure and Application Support
Middleware Migration Services
Databases, Application Support Services
Managed Services
Smart grid solutions, Meter Data solution, Speech Analytics & CustomIndustry Solutions
IT Strategy Consulting Services
Wise Men Overview
4
Wise Men Confidential
About Speaker – Devender K Reddy
Devender is an industry leader with over 20 years of experience in SAP and BI
implementations for end-to-end solutions. He currently heads Analytics, Big Data
and Mobility solutions for Wise Men. He has the best of vertical knowledge in
Pharma, FMCG, and Automotive sectors. Devender has expertise in BI, In-Memory
Analytics, Dashboards, Business Planning and Mobile solutions.
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Wise Men Confidential
SAP Practice summary
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PARTNERSHIP Service partnership with SAP
Extended business relationship
(EBR) for re-selling with SAP
Global Mobility Apps partner
Analytics Reseller
Customer base Supports Fortune 500 companies like CNP,
Exxon Mobile, BP and Schlumberger
Committed to invest and grow
GEOGRAPHICAL EXPANSION Houston is hub and operations in
Northeast and California
Operations in India and ME
BUILD PRACTICE Experienced team in USA and India
RDS Solution in oil and gas , Utility ,
Healthcare and Wholesale Distribution
HANA,BO,Mobility POC systems
Certified offshore support facilities in India
Wise Men Confidential
Wise Men Range of Capabilities
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Center of Excellence (COE)
• Subject matter experts
• Knowledge Repository
• Best Practices for Verticals
Methodology
• Methodologies for:
implementation, upgrade,
maintenance / support
Critical Mass of
SAP Resources
• Knowledge sharing
• Resource flexibility
• Access to deep expertise
• Package Training / Certification
Global Delivery Model
• Leveraging Offshore
• Secure infrastructure and
physical locations
• Project Governance
SAP Infrastructure
• Development architecture
• Operations architecture
• Execution architecture
SAP Special Tools
• Upgrade assessment
• Focused effort determination
Wise Men Confidential
SAP On Demand Support Services -Analytics
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Wise Men Confidential
Wise Men - BI/Analytics Service Offerings
Strategy & Roadmap
BI & EPM Assessment
Strategy & Roadmap
Report Rationalization
Technology Evaluation
Information Architecture
Enterprise Implementation
Information Store Solution Data Warehouse / Mart / OLAP Operational Data Stores Information Integration (ETL)
BI implementation & Rollout
Application Support & Maintenance
Data Management
Data quality management
Master data management
Data Masking
Un-structured data management
Training & Consulting
Tool Trainings
Business Adoption and Change management
Performance Tuning
BI Competency Center setup
Migration & Upgrades
DW Consolidation
ETL Standardization
Tool upgrades / Migrations
Product version upgrades
Customer Centric Solutions
Retail: Sales & Stocks Customer Loyalty
MFG: Supply Chain Mgmt. Plant Maintenance
Oil & Gas: Production Intelligence Process Metrics
Energy & Utilities: Customer Service Finance and Control
Next Gen BI
Mobile BI
Collaborative BI
SAP HANA In-Memory Platform
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SAP BPC Business Planning & Consolidation
Wise Men Confidential
Success of a company depends on how well decisions are made based on timely information which is available from single source of truth and accurate up to point of data creation
Wise Men offers rich experience in various LOBs for BI & EPM assessment
Analyze the current systems, DW solutions, Reporting systems and end user needs to provide a
robust program and options to implement projects
Unify data sources, data layers and providers to form a single platform which offers excellent
throughput, even while data amounts up to multiple Terra Bytes
Provide Technology evolution services including SAP HANA, In Memory platform for BW,
Business Suite and also HANA Side Car implementations.
Data modeling, profiling, and ETL processing are Key elements to successful BI Program and Wise
Men provides integrated solutions, services to achieve 100% results
Wise Men provides excellent functional background based on industry experience in Oil & Gas,
Utilities, Pharma and Consumer Goods verticals
Wise Men SAP Analytics Service Offerings – Strategy & Roadmap
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Wise Men Confidential
Review the current state of Business Intelligence around the
following BI components:
Understand key business pain points relative to data management
& accessibility
Identify opportunities to implement “Strategic BI” and not just
“Operational BI reporting”
Functional Dashboards
KPIs to Drill down Operational Reporting
In Memory Database Tools like SAP HANA
Business Planning System Implementation
Mobility & Predictive Analysis
Understand specific information gaps, identify quick wins, derive a
long term strategy and provide an implementation roadmap
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Wise Men SAP Analytics Service Offerings – Strategy & Roadmap
Wise Men Confidential 12
Review the current state of Business Intelligence around the following BI components:
Understand key business pain points relative to data management & accessibility
Identify opportunities to implement “Strategic BI” and not just “Operational BI reporting”
Functional DashboardsKPIs to Drill down Operational ReportingIn Memory Database Tools like SAP HANABusiness Planning System ImplementationMobility & Predictive Analysis
Understand specific information gaps, identify quick wins, derive a long term strategy and provide an implementation roadmap
Wise Men SAP Analytics Service Offerings – Strategy & Roadmap
Wise Men Confidential
When it comes to Enterprise wide BI implementation, several factors must be considered and all stakeholders inputs must be taken into consideration
Wisemen Offers complete set of services for Enterprise wide Implementation
Data Source and Source Systems Analysis, Advanced Operational Data Store Models for
easy integration into target solution
Tools, Databases, Technology assessment and guidelines based on system development
SAP HANA, SAP BI, SAP BO, Dashboards, Web Intelligence and Crystal Reports Solutions
along with SAP BEx Analyzer tools based solutions.
Wise Men SAP Analytics Service Offerings – Enterprise Implementation
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Wise Men Confidential
SAP BI as EDW New Implementations (7.3 / 7.4)
Upgrades to NetWeaver 7.3 or 7.4
Enhancements (Base & Custom Solutions)
New Reporting Solutions using SAP HANA In Memory Integration
New BEX Query Applications
Data Quality Management
System Performance Optimization
Planning & Consolidation Solutions
Migration to SAP BW on HANA
SAP Basis Services for Support Pack Help and OSS Notes Support
Wise Men SAP Analytics Service Offerings – Enterprise Implementation
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SAP BO Business Objects
Crystal Reports Enterprise
Web Intelligence Reports / Dashboards
Cutting Edge Visual Dashboards Interactive Dashboards Dynamic Jump Targets
BEx Analyzer – Excel Based
OLAP for Microsoft Office Tools
SAP Lumira Services
Upgrade Services to SAP BO 4.x
Enhancements Legacy Applications SAP BI based new Applications
Wise Men Confidential
SAP BODS - Integration
Single point of solution for all kinds of Data Acquisition, Data Cleansing, Quality, and Data Load
SAP BODS and SAP HANA Integration
Real-Time Data Acquisition Scenarios
Adaptors for every kind of Database, Support for Web Services REST, SOAP, JSON/XML
Flat Files Data Integration using various formats CSV, XLS
Wise Men SAP Analytics Service Offerings – Enterprise Implementation
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SAP SLT for SAP HANA
High Volume Data Synchronization using near real-time SLT trigger based data acquisition
SAP ECC, SAP BW and SAP HANA Integration services
Dataflow development, ABAP Development for SLT
Support services for SAP HANA and SAP BODS environment
Wise Men Confidential
Wise Men SAP BI / Analytics On Demand Service Offerings
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SAP Business Objects – Dashboards, Web Intelligence, Crystal Reports, Analysis for OLAP
Integration points from Multiple Source Systems including SAP ECC ERP, SAP CRM, SAP SRM and SAP APO and Siebel CRM etc.
Integration and ETL tools in SAP BI ABAP, SAP Business Objects Data Services and TIBCO.
Rapid Analysis of Query Performance Issues using BI Statistics and reviewing the Data Flow, Checks and Balances within SAP BI for root cause analysis and rectification of Issues.
Building Indexes, Cube Aggregates, Cleaning Change Log and PSA table space and providing Partitions for Quick Query Response.
Redesign SAP BI cubes for data model issues and provide lean dimensions (<20% of Fact Ratio)
SAP BI BEx Query Optimization and retrofitting for SAP Business Objects use.
Analyze SAP BO Dashboards, Suggestion for Best Practices and Implementation of Dynamic Solutions with Jump Targets to detailed reports.
Rapid Response Solutions using SAP BO – Web Intelligence tools, for operational reporting and ad-hoc dashboards.
Provide complete In depth Crystal Reports reporting solutions
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Customer Case Study
Wise Men Confidential
Customer Case Study - I
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Company
Global presence with people from 17 countries using the application Standardizing metrics, definitions and output to many internal customers Aligning the multiple business units to BI Best Practices and standards
Agile Development of BI Analytics based BPC implementation.
54 weeks
One of the Fortune 50 Biomedical global company in the world with more 10,000 people working
Project
Objective
Benefits to Customer
Process
Technologies
Project Timeline
SAP BI and BPC Implementation
Providing blue print and complete implementation of Analytics & Business Planning & Consolidation
Highlights Global rollout of Planning Applications and 500+ reports. 350 Business Users using from 17 different countries
SAP BW 7.x, SAP BO 3.x, 4.x, SAP BPC 7.5 and 10
Wise Men Confidential
Customer Case Study - 2
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Company
Provide cost effective support and development Offshore support mainly during US local time Rapid resource augmentation during projects
BI Best Practices
SAP BW 7.x, SAP BO 3.x, 4.x
Long-term Support Contract
Leading Worldwide underwriter of reinsurance and specialty insurance
Project
Objective
Benefits to Customer
Process
Technologies
Project Timeline
SAP BI – On Demand Services
Providing on demand development and support for SAP BI
Highlights 50% Savings per month to customer Timely support using 24x7 support model