dreams acapulco, last updated march 18,...

17
1 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021 o CONTACT INFORMATION ....................................................................................................... 2 PROPERTY OVERVIEW ........................................................................................................................ 2 TOTAL ROOM COUNT: 605 ................................................................................................................ 2 PROPERTY DESCRIPTION .................................................................................................................... 2 UNIQUE SELLING POINTS............................................................................................................ 2 UNLIMITED-LUXURY ® INCLUSIONS ..................................................................................................................... 2 PAYMENT METHODS ................................................................................................................. 3 LOCATION INFORMATION ........................................................................................................... 3 DESTINATION INFORMATION ....................................................................................................... 3 ACCOMMODATIONS ............................................................................................................. 4 PREFERRED CLUB .................................................................................................. 5 CONNECTING ROOMS....................................................................................5 SMALL DOGS WELCOME.....................................................................................5 DINING INFORMATION ............................................................................................................... 6 RESTAURANTS ...................................................................................................... 6 DRESS CODES .................................................................................................7 BARS ................................................................................................................. 8 SIP, SAVOR & SEE DINING EXPERIENCE ........................................................................ 8 ACTIVITIES/ENTERTAINMENT ............................................................................................................... 8 INDOOR/OUTDOOR ACTIVITIES ................................................................................. 8 WATER SPORTS .................................................................................................... 8 POOLS ............................................................................................................... 9 UNIQUE EXPERIENCES ............................................................................................. 9 EXPLORERS CLUB FOR KIDS .................................................................................... 9 GOLF ................................................................................................................. 9 SPA/FITNESS ..................................................................................................................................10 DREAMS SPA BY PEVONIA ® ....................................................................................................................................................... 10 FITNESS CENTER ............................................................................................................ 11 FACILITIES & SERVICES ......................................................................................................................11 SOCIAL RESPONSIBILITY ....................................................................................................................12 ROMANCE ....................................................................................................................... 12 CEREMONY/RECEPTION SPACES ......................................................................................... 12 WEDDING PACKAGES ............................................................................................... 12 NEWLYWED & ANNIVERSARY PACKAGES ........................................................................ 15 MEETINGS & GROUPS .......................................................................................................................17 MEETING ROOM LAYOUT ....................................................................................... 17 MEETING ROOM CAPACITY..................................................................................... 17 RESORT MAP ..................................................................................................................................18

Upload: others

Post on 27-Sep-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

1 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

o

CONTACT INFORMATION ....................................................................................................... 2

PROPERTY OVERVIEW ........................................................................................................................ 2

TOTAL ROOM COUNT: 605 ................................................................................................................ 2

PROPERTY DESCRIPTION .................................................................................................................... 2

UNIQUE SELLING POINTS............................................................................................................ 2

UNLIMITED-LUXURY® INCLUSIONS ..................................................................................................................... 2

PAYMENT METHODS ................................................................................................................. 3

LOCATION INFORMATION ........................................................................................................... 3

DESTINATION INFORMATION ....................................................................................................... 3

ACCOMMODATIONS ............................................................................................................. 4

PREFERRED CLUB .................................................................................................. 5

CONNECTING ROOMS.................................................................................... 5

SMALL DOGS WELCOME ..................................................................................... 5

DINING INFORMATION ............................................................................................................... 6

RESTAURANTS ...................................................................................................... 6

DRESS CODES ................................................................................................. 7

BARS ................................................................................................................. 8

SIP, SAVOR & SEE DINING EXPERIENCE ........................................................................ 8

ACTIVITIES/ENTERTAINMENT ............................................................................................................... 8

INDOOR/OUTDOOR ACTIVITIES ................................................................................. 8

WATER SPORTS .................................................................................................... 8

POOLS ............................................................................................................... 9

UNIQUE EXPERIENCES ............................................................................................. 9

EXPLORER’S CLUB FOR KIDS .................................................................................... 9

GOLF ................................................................................................................. 9

SPA/FITNESS ..................................................................................................................................10

DREAMS SPA BY PEVONIA® ....................................................................................................................................................... 10

FITNESS CENTER ............................................................................................................ 11

FACILITIES & SERVICES ......................................................................................................................11

SOCIAL RESPONSIBILITY ....................................................................................................................12

ROMANCE ....................................................................................................................... 12

CEREMONY/RECEPTION SPACES ......................................................................................... 12

WEDDING PACKAGES ............................................................................................... 12

NEWLYWED & ANNIVERSARY PACKAGES ........................................................................ 15

MEETINGS & GROUPS .......................................................................................................................17

MEETING ROOM LAYOUT ....................................................................................... 17

MEETING ROOM CAPACITY ..................................................................................... 17

RESORT MAP ..................................................................................................................................18

Page 2: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

2 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

CONTACT

INFORMATION

DIRECTOR OF SALES: Adrian Valencia

[email protected]

GENERAL MANAGER: Jesus Garcia

[email protected]

PROPERTY OVERVIEW

ADDRESS Av. Costera Miguel Alemán No. 1 Col.

Icacos Acapulco, Gro México, 39860

PHONE: (52) (744) 4691234

Located on the exclusive Icacos Beach, Dreams Acapulco features spectacular views of Acapulco Bay. At this unique destination,

couples and families can experience both beaches and mountains in a tropical environment. With Unlimited-Luxury®, gourmet à

la carte restaurants, limitless top-shelf spirits, a refreshed daily mini bar and 24-hour room service are all included

without reservations and wristband free. Daily activities and nightly entertainment will offer endless possibilities to make your

stay at Dreams Acapulco unforgettable.

TOTAL ROOM COUNT: 605

PROPERTY DESCRIPTION Dreams Acapulco offers not only the best place to immerse yourself in luxury, but also an incredible location for

couples, families, weddings and corporate events. Located just minutes from the historic town of Acapulco, La Isla Shopping

Village and the international airport, Dreams Acapulco also includes access to one of the finest beaches in the area.

Guests will enjoy luxurious amenities during their all-inclusive stay. Deluxe rooms and suites provide a private balcony or

terrace, satellite TV, a spacious bathroom, and mini-bar refreshed daily. Guests can enjoy a variety of cuisines including Italian

inspired delicacies and International delights at the La Ceiba buffet. Late night bites are available at Coco Café. Or stay in and

order room service, available 24 hours a day. Plus, delicious cocktails are served at four bars throughout the resort.

Dreams Acapulco offers endless possibilities with two pools, non-motorized water sports, lively entertainment and theme

parties. Take time to indulge at the full-service Spa by Pevonia® which features a menu of body treatments and rejuvenating

therapies, with 5 multi-functional treatment rooms, a steam room, a sauna, relaxation lounge and juice bar. Guests can

explore their surroundings and embark on fishing, sailing, or whale watching adventures. The Explorer’s Club for Kids and

Core Zone Teens Club keep your kids and teens happy with their own supervised fun, while parents can simply relax on

the beach. Dreams Acapulco perfect for a romantic or family friendly vacation.

UNIQUE SELLING POINTS • The first Unlimited-Luxury® resort in Acapulco

• Located in the Golden Zone, just minutes away from the downtown Acapulco and 25 minutes from the airport

• Situated on the Icacos beach, considered one of the best beaches in Acapulco

• Beautiful salt water pool on property

• 11 meeting rooms, including a ballroom with a 900 people capacity

• Offers large two-bedrooms family suites, accommodating up to 6 people including children

• Offers a spacious 6,801 square feet Preferred Club Presidential Suite, located 22nd floor, featuring 3 bedrooms and

an impressive panoramic view of Acapulco Bay

• Only 5 minutes from Acapulco Golf Club

Page 3: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

3 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

UNLIMITED-LUXURY® INCLUSIONS Unlimited-Luxury® where everything is included:

• Limitless access to gourmet à la carte dining options without reservations required

• Unlimited domestic and international top-shelf beverages

• Unlimited juices and soft drinks

• 24-hour room & concierge service

• Daily refreshed mini-bar with soft drinks, juice, bottled water & beer

• Daily room cleaning

• Endless daytime activities and live nightly entertainment

• Theme parties, beachfront bars and entertainment centers

• No wristbands required

• All taxes and gratuities included

• Enjoy WiFi free in all areas of the hotel

PAYMENT METHODS Credit cards accepted: Visa, Master Card & American Express

LOCATION INFORMATION Located in the Golden Zone of Acapulco, with views of the beautiful Icacos beach in the bay of Santa Lucía, the hotel is

25 minutes from the Acapulco International Airport.

Average Temperatures

Month ºF ºC

January 87/68 31/20

February 87/68 31/20

March 87/68 31/20

April 87/68 31/20

May 89/71 32/22

June 89/73 32/23

July 91/73 33/23

August 91/73 33/23

September 89/73 32/23

October 89/73 32/23

November 89/71 32/22

December 87/68 31/20

Average taxi cost

Rates are calculated and subject to change without notice

Destinaion Cost $ (MXN)

Acapulco International Airport $300.00 Mxn (1-2 pax) $330.00 Mxn (3-4 pax)

La Quebrada $160.00 Mxn (1-4 pax)

Acapulco Golf Course $70.00 Mxn (1-4 pax)

Downtown area $140.00 Mxn (1-4 pax)

Zocalo / San Diego Fort $140.00 Mxn (1-4 pax)

Barra Vieja Beach $450.00 Mxn (1-4 pax)

Galerias Diana Mall $110.00 Mxn (1-4 pax)

Bus Station Cuauhtémoc avenue $130.00 Mxn (1-4 pax)

Page 4: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

4 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

DESTINATION INFORMATION Dreams Acapulco is located in the Golden Zone of Acapulco, just 25 minutes from Acapulco International Airport and

situated on one of Acapulco’s most beautiful beaches. Perfect your swing at the nearby Acapulco Golf Course or explore

the shops of the high end La Isla Shopping Village. Our concierge can help you rent a car or arrange private or group

excursions.

Local points of interest:

Local Points of Interest:

• Acapulco International Airport – 25 minutes

• Acapulco Golf Course – 5 minutes

This 9-hole course surrounded by a natural setting was the first golf course built in Acapulco

• La Isla Shopping Village – 15 minutes

The nearby, renowned La Isla Shopping Village provides guests with a variety of stores, offering

souvenirs, perfumes, fine jewelry, designer clothing and more.

• Diana The Huntress Fountain- 9 minutes

This nearby landmark represents the Archer of the North Star

• La Quebrada – 25 minutes

Famous cliffs of Acapulco where tourist can view local cliff divers and take in the natural beauty.

• Downtown area – 20 minutes

Guest can explore the local culture of downtown Acapulco known for its murals and authentic

food.

ACCOMMODATIONS Dreams Acapulco offers 605 non-smoking rooms that invite you to admire the beautiful Acapulco Bay, including 37 Junior

Suites and 5 exclusive suites.

Room Category Name

View

Dimensions

Bedding

Max

Occupancy Max Adults

Total

Quantity

Deluxe Mountain View*

Mountain

291 ft2/

27 m2

1 king bed 2 2 5

2 double

beds

4 3 16

Deluxe Tropical View

Tropical

624 ft2/

58 m2

1 king bed 2 2 9

2 double

beds

4 3 45

Deluxe Partial Ocean

View

Partial

Ocean View

624 ft2/

58 m2

1 king bed 2 2 51

2 double

beds

4 3 114

Deluxe Ocean View

Ocean View 624 ft2/

58 m2

1 king bed 2 2 35

2 double

beds

4 3 70

Preferred Club Deluxe

Partial Ocean View

Partial

Ocean View

624 ft2/

58 m2

1 king bed 2 2 34

2 double

beds

4 3 88

Preferred Club Deluxe

Ocean View

Ocean View 624 ft2/

58 m2

1 king bed 2 2 18

2 double

beds

4 3 63

Junior Suite Ocean Front

Ocean Front 1,432 ft2/

133 m2

1 king bed 3 2 33

Page 5: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

5 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

Preferred Club Junior

Suite

Ocean Front

Ocean Front

6,801 ft2/

565 m2

1 king bed 3 3 4

Preferred Club Family

Suite

Ocean View

Ocean View

947 ft2/ 88

m2

1 king & 2

beds

4 4 16

Preferred Club

Presidential

3 Bedroom Suite Ocean

Front

Ocean Front 3,595 ft2/

334 m2

1 king & 2

beds

6 6 1

TOTAL ROOM COUNT

605

*Room category available in Mexican market only

All rooms offer the following amenities:

• King size bed or two double beds

• Electronic in-room safe

• Iron and ironing board

• 24-hour room service

• 49” cable TV minimum

• Daily refreshed mini-bar with beer, juices, soft drinks and bottled water

• Coffee and tea maker

• Ceiling fans

• Air-conditioning with in-room climate control

• Separate shower and separate toilet

• Daily maid service

• Electronic keys

• Concierge service, located by lobby

• Hair dryer

ROOM CATEGORY DESCRIPTIONS

Deluxe Mountain View* Luxury room with a window featuring a beautiful view of the Acapulco Mountain. Available with 1 King size bed or

2 double beds, full bathroom with luxury amenities, separate shower and separate toilet. No balcony, Maximum

capacity: 2 adults and 2 children, or 3 Adults and 1 child. *Sold in Mexico market only.

Deluxe Tropical View

Luxury room with beautiful Tropical View with fresh style and modern décor. Available with 1 King size bed or 2

double beds, full bathroom with luxury amenities, separate shower and separate toilet, all rooms with 24-hour

room service and private balcony. Maximum capacity: 2 adults and 2 children or 3 adults and 1 child.

Deluxe Partial Ocean View

Luxury room with beautiful Partial Ocean View with fresh style and modern décor. Available with 1 King size bed

or 2 double beds, full bathroom with luxury amenities, separate shower and separate toilet, all rooms with 24-hour

room service and private balcony. Maximum capacity: 2 adults and 2 children or 3 adults and 1 child.

Deluxe Ocean View

Luxury room with beautiful Ocean View with fresh style and modern décor. Available with 1 King size bed or 2

double beds, full bathroom with luxury amenities, separate shower and separate toilet, all rooms with 24-hour

room service and private balcony. Maximum capacity: 2 adults and 2 children or 3 adults and 1 child.

Page 6: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

6 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

PREFERRED CLUB Additional to previous amenities, all Preferred Club rooms and suites also offer the following amenities and services:

• Upgraded bath amenities

• Bathrobes and slippers

• Personalized Concierge service

• Pillow Menu

• Private Preferred Club Lounge offering daily continental breakfast service, afternoon hot and cold hors d’oeuvres and

exquisite desserts & fine liquors.

• Complimentary computer access in the Preferred Club Lounge

• Upgraded mini-bar

Preferred Club Deluxe Partial Ocean View

Luxury room with a beautiful partial ocean view, with avant-garde and sophisticated design. Available with 1 King

size bed or 2 double beds, full bathroom with luxury amenities, double vanity, separate shower and separate toilet,

24-hour room service and private balcony. Maximum capacity: 2 adults and 2 children or 3 adults and 1 child.

Preferred Club Deluxe Ocean View

Luxury room with a beautiful Ocean view, with avant-garde and sophisticated design, available with 1 King size bed

or 2 double beds, full bathroom with luxury amenities, double vanity, separate shower and separate toilet, 24-hour

room service and private balcony. Maximum capacity: 2 adults and 2 children or 3 adults and 1 child.

Junior Suite Ocean Front

Spectacular Junior Suite with beautiful Ocean Frontal View, with elegant decor in the living and dining areas, with a

double furnished balcony, available with 1 King size bed, full bathroom with luxury amenities, double vanity, separate

shower and separate toilet, each Junior Suite has 24-hour room service and private balcony. Maximum capacity: 2

adults and 2 children or 3 adults and 1 child.

Preferred Club Junior Suite Ocean Front

Spectacular Junior Suite with beautiful Ocean Frontal View, with elegant decoration in the living and dining areas,

with a double furnished balcony, available with 1 King size bed, full bathroom with luxury amenities, double vanity,

separate shower and separate toilet, each Junior Suite has 24-hour room service and private balcony. Maximum

capacity: 2 adults and 2 children or 3 adults and 1 child.

Preferred Club Family Suite Ocean View

Spectacular Family Suite with 2 bedrooms with a beautiful view of the sea, ideal for families with young children or

teenagers, decorated with furniture in tropical woods with exclusive designs. The terrace has beach chairs. One

bedroom with King size bed and another bedroom with 2 double beds, each bedroom with full bathroom with

luxury amenities double vanity, separate shower and separate toilet, each Family Suite 24-hour room service.

Maximum capacity: 4 adults and 2 children.

Preferred Club Presidential 3 bedrooms Ocean Front

Enjoy Spectacular 3-bedroom Presidential Suite of 334 m2 with a spectacular panoramic view of Acapulco Bay,

elegant modern and sophisticated décor with details in hand-made tropical fibers from the Guerrero State region

will give you maximum comfort. Marble floors and wooden doors with eye-catching exclusive details, separate living

and dining room including table for 8 people, full kitchen with refrigerator, reading corner, automatic shutters, large

terrace around the suite, three bedrooms: two bedrooms with King bed size with bathrooms with separate shower

cabin with controlled pressure shower system, the master bedroom shower includes automatically controlled

steam system, large closets, electronic in-room safe. The third bedroom has two double beds and an independent

bathroom. Give yourself the luxury of enjoying the whirlpool from a private fully furnished outdoor terrace where

you will be delighted with a full view of the most beautiful bay in the Pacific. Maximum capacity: 6 adults.

Page 7: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

7 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

Available upon request:

• Connecting rooms are available (1 king bed or 2 double bed) in all room categories except the Presidential

Suite

• 2 accessible rooms with wheelchair accessibility available in our Deluxe Tropical View and Deluxe Partial

Ocean View room categories.

SMALL DOGS WELCOME Dreams Acapulco now welcomes small dogs (under 22 lbs. or 10 kg) in their accommodations and on property. This

service is available for $65 USD in the required room category. Please contact the resort directly to confirm necessary

room category. To reserve a room for a guest with a dog, please contact reservations by emailing

[email protected] To check availability, you can contact reservations before booking. For full details

and restrictions, please visit Dreams Acapulco’ accommodations page.

Dog friendly guest rooms include the following:

• Welcome letter with guidelines and restrictions

• Dog bed

• Food and water bowls

• Floor mat for bowls

• Rope toy

• Small plastic bone for dogs

• Dog waste bags

• Dog-in-room door hanger

Guidelines, restrictions and availability apply and are subject to change at any time.

For information regarding service dogs, please contact [email protected]

Terms & Conditions:

• Dreams Acapulco’s dog policy allows dogs under 22 lbs. (10kgs) for $65 USD per night, in specific room categories

only.

• Please check with your airline for information regarding traveling with pets, including security and

TSA guidelines.

• Only small dogs are permitted.

• Required upon check-in:

o Dog’s name, weight, age, color, and breed for identification purposes during their stay

o Vaccination certificate from veterinarian proving Bordetella and Rabies vaccinations within the past 12 months

o Evidence that a current treatment for fleas and ticks is in use

• No more than one dog is permitted in any guest room. Dog is allowed only on designated dog area(s) of the hotel

grounds. Dogs are not allowed in the Pool, Fitness center, Spa, Retail shops, and Golf facilities.

• Due to local regulations, dogs are not allowed on the beach.

• Dog must be on a controlled leash at all times or in a dog carrier when not in the guest room. Guests are responsible

for cleaning up after the dog on resort grounds and properly disposing waste in designated areas.

• Dogs cannot be left alone in guest rooms for periods longer than two hours. Guest must notify the front desk and hang

the “Dog Friendly Room” door hanger when leaving their dog unattended in the guest room. Guest must answer the

cell phone number provided to the resort while their dog is unattended in case there are any issues.

• Dogs must never be left alone overnight. Please contact the concierge if boarding recommendations are needed.

• Guest room cleaning services will not be carried out unless the guest is present. The dog owner must be in the room if

the dog is present when the guest’s room is cleaned, in order to not frighten the pet and to avoid the risk of a pet’s

escape. Please contact the concierge to schedule convenient cleaning times.

• The resort reserves the right to request the dog's removal if the above guidelines are not adhered to. • Restrictions, guidelines and availability are subject to change at any time.

Page 8: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

8 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

DINING INFORMATION RESTAURANTS

Dreams Acapulco offers 7 gourmet restaurants: 3 gourmet à la carte restaurants, a buffet, a grill, a Trattoria

and a café shop. Number of restaurants open for each meal is dependent upon occupancy levels. 24-hour dining

options allow guests to enjoy late night bites at Coco Café. Or stay in and order room service. Available during

the day and night.

Barefoot Grill |Lunch 11:00 a.m. – 06:00 p.m.

• Delicious grilled favorites served poolside

• Approximate seating: 48

• Dress Code: Casual

Coco Café | Open 24 hours

• Café serving premium coffee and snacks in a casual and relaxed atmosphere

• Open for late night bites including fruit, yogurt, pretzels, muffins and pastries

• Approximate seating: 25

• Dress Code: Casual

Dolce | 1:00 p.m. – 6:00 p.m.

• Serving variety of ice cream options in a casual and relaxed atmosphere

• Approximate seating: 12

• Dress Code: Casual

El Patio | Dinner 6:00 p.m. – 11:00 p.m.

• Savor authentic à la carte Mexican cuisine full of aromas and traditional flavors

• Approximate seating capacity: 69

• Dress Code: Casual

El Pescador | Lunch & Dinner 1:00 p.m. – 11:00 p.m.

• Close to the beach, offers a variety of à la carte grilled steaks and seafood

• Approximate seating capacity: 170

• Dress Code: Casual

La Ceiba | Breakfast 7:00 a.m. – 12:00 p.m., Lunch 1:00 p.m. – 4:30 p.m. and Dinner 6:00 p.m. – 11:00 p.m.

• A buffet-style restaurant serving international specialties and classic dishes

• Approximate seating capacity: 222

• Dress code: Casual

La Trattoria | Dinner 6:00 p.m. – 11:00 p.m.

• An Italian-inspired “ristorante” serving gourmet pizza at lunch and a wide selection of

gourmet pasta and pizza at dinner

• Approximate seating capacity: 90

• Dress Code: Casual

Portofino | Dinner 6:00 p.m. – 11:00 p.m.

• À la carte restaurant featuring the authentic flavors of the Mediterranean & Italian cuisine

• Private dining for up to 16 is available in the wine cellar for a special dinner and wine pairing experience

prepared by the chef. Reservations must be made with the concierge and additional costs apply.

• Approximate seating capacity: 136

• Adults-Only

• Dress Code: Formal

Page 9: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

9 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

Gluten-Free Dining Options

Dreams Acapulco offers a gluten-free, vegetarian and special dietary menu at each of its restaurants. Please notify the

resort in advance as well as your waiter so the resort can personalize your meals according to your tastes.

DRESS CODES

Casual –

Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.

Ladies must wear a bathing suit wrap or cover-up.

No sleeveless shirts for men.

Casual Elegance –

Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No

sleeveless shirts or flip-flops.

Formal –

Men must wear long pants, collared shirts and dress shoes. Women must wear blouses, skirts, slacks or dresses, with

dress shoes.

BARS

Offering five bars and lounges, serving international and domestic top-shelf spirits, beach and pool wait service, and more.

All bars are open on different days throughout the week.

Barracuda Bar | 11:00 a.m. – 11:00 p.m

Beachfront bar serving top-shelf, cool drinks

Mermaid Pool Bar| 11:00 a.m. – 6:00 p.m.

• International bar serving top-shelf cool drinks at the pool, Barefoot and Mexican Restaurant with pool wait

service.

Portofino Bar | 6:00 p.m. – 11:00 p.m

• Serving top-shelf, cool drinks at the Portofino Italian restaurant

Rendezvous | 11:00 a.m. – 11:00 p.m.

• Enjoy drinks at our delightful lobby bar.

Sugar Reef | 11:00 a.m. – 6:00 p.m.

• Serving top-shelf drinks at the pool with waiter service

SIP, SAVOR & SEE PROGRAM *Currently not available in Acapulco

ROMANTIC DINING EXPERIENCE

For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or

friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our

appointed spots. This special dinner is served only by advance reservation through our concierge. *

* The Romantic Dining experience is valid on all new bookings at select Dreams Resorts & Spas made now through December 22,

2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic

Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is

based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is

combinable with other promotions. Not applicable to group bookings.

Page 10: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

10 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

ACTIVITIES/ENTERTAINMENT INDOOR/OUTDOOR ACTIVITIES

• Ping-pong

• Beach volleyball

• Yoga

WATER SPORTS • Water aerobics

• Introductory diving lessons in pool

• Sport fishing*

• Motorized water sports*

* Additional fees may apply

POOLS Dreams Acapulco has two pools for our guests designed with areas for entertainment, relaxation and enjoying the family. One

of the pools is saltwater.

Pools Heated Notes

Pool 1 No

Pool 2 No Salt water pool

Note: The use of drones or artifacts that fly or float in or on the premises of AMResorts hotels is strictly forbidden, except for those that have written

authorization from the General Management of the hotel.

EXPLORER’S CLUB FOR KIDS Hours: 10:00 a.m. – 9:00 p.m.

Ages: 3 – 12 years old At this fully supervised children's program, kids will enjoy the following activities:

• Sports

• Arts and crafts

• Weekly campout adventures • Indoor game room

• Video games and table games

All Explorer’s Club staff members are certified by the American Red Cross in CPR for children.

CORE ZONE TEENS CLUB Hours: 10:00 a.m. – 9:00 p.m

Ages: 13 – 17

At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

• Snack bar with non-alcoholic drinks and snacks

• Video Games – Xbox 360, Wii and Play Station 2

• Plasma televisions

• Pool, and foosball tables.

• Internet center

BABYSITTING Babysitting services are $15/hr for first kid and $5/hr for each additional child. Arrangements must be made with

concierge desk

GOLF One of the main professional golf courses with 18 holes is close to the area.

Page 11: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

11 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

Campos Distance (miles) Distance (Minutes)

Acapulco Golf Course 1.24 miles 5

SPA/FITNESS DREAMS SPA BY PEVONIA® - Coming Soon

Dreams Acapulco Spa by Pevonia®, offers an array of the latest treatments designed to refresh, renew, and invigorate the

body. Sauna, steam room, private showers, a full beauty salon and a relaxation area are here for you to enjoy. Our

expertly trained staff is available to advise and recommend treatments that will leave you invigorated.

Spa Manager: [email protected]

Hours: 8:00 a.m. – 8:00 p.m

Spa facilities include

• Relaxation area

• 5 multi-functional treatment rooms

• Bridal suite

• Juice Bar

• Elegant separate locker areas for men and women

• Bathrobe, towels and sandals

• Sauna

• Steam room

• Spa boutique offering prestigious skin care lines and other fine products

Spa Packages

A Touch of Perfection Rejuvenate your skin with a luminous C and sea facial, a treatment designed to reduce fine lines and revitalize your

appearance. After that, restore yourself with an intensifying seaweed wrap made with a natural ocean wonder containing

vitamins, minerals and enzymes that detoxify and nourish your body. Finally, help eliminate any lingering tightness in your

neck, shoulders and upper back with a stimulating tension release massage.

Absolute Serenity Bring back the natural balance of your skin with a lily wrap, a repairing treatment consisting of natural floral ingredients with the

energizing properties of green tea. An after- sun facial will tone your face and protect it from damage caused by excess rays.

Then dissolve away tension knots with a therapeutic deep tissue massage.

State of Bliss Treat your skin to a European facial designed to cleanse, tone and moisturize. Then pamper yourself with a manicure and

pedicure.

Romance in Paradise This luxury package for two begins with the simplicity and efficiency of the old world: European facials that cleanse, tone and

moisturize your skin. This is followed by Swedish massages for each of you together that will luxuriously moisturize your bodies

with natural oils while it releases tension, reduces stress and muscular discomfort.

FITNESS CENTER All fitness facilities are closed temporarily in accordance with local laws.

• Treadmills

• Stationary bikes

• Stair climber

• Universal machine

Page 12: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

12 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

• Free weights and weight machines

• Yoga on the beach

FACILITIES & SERVICES • Two pools

• Fitness center

• Explorer’s Club for kids 3-12 years old

• Core Zone Teens Club– 13-17 years old

• Babysitting services are $15/hr per child; arrangements must be made with concierge desk.

• 24 hours Concierge and front desk service

• 24-hour room service

• 11 Meeting facilities

• Car rental*

• Parking service available for 120 Mexican pesos per car, per night

• Airport-Hotel-Airport transportation*

• Tours and excursions*

• Handicapped accessible rooms • Meeting, wedding and event planners on-site

• SPA– with 5 multi-functional treatment room sauna and steam room*

• Beauty Salon*

• Shopping area including: logo shop, mini market, pharmacy, cigar shop, photo shop, souvenir shop* • Weddings and honeymoon packages*

• Tour desk and excursions*

Romantic dinners *

• Laundry and dry-cleaning services*

* Additional costs apply

SOCIAL RESPONSIBILITY

Dreams Acapulco is committed to making the world a greener place. The resort staff works together to promote a

socially responsible environment to guests. To further show their commitment, Dreams Acapulco is involved in various

green programs.

Earth Day Celebration The resort celebrates by having families and friends paint pictures of the earth together. Children enjoy taking part in the

event and along with their families, reflect on the importance of Earth Day.

Arbor Day Celebration

The staff commemorates this day planting new trees nearby of our Explorers Club with guests. A special table is decorated

at World Café buffet restaurant where delicious, organic food is served.

ROMANCE WEDDING PACKAGES Dreams Wedding in Paradise Package

This package is complimentary when booking at least 7 nights in the Preferred Club Deluxe Partial Ocean View or higher or if 5

rooms, any category, are booked for at least 3 nights. This package also applies for renewal of vows ceremony.

This package includes:

Symbolic Ceremony*

Wedding organization and personal touch of on-site wedding coordinator

Preparation and ironing of couple’s wedding day attire

Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon

request) Bouquet(s) and/or boutonniere(s) for the wedding couple

Wedding cake and sparkling wine toast (for up to 10 guests)

Special turn-down service the night of the wedding

Page 13: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

13 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

15% discount on all spa treatments (boutique purchases not included)

Newlywed Package o Welcome letter

o Fresh fruit

o Bottle of sparkling wine

o Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)

Late check-out for the couple (based on availability and upon request)

Free Anniversary Nights (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or

stay 4 paid nights over first anniversary date and receive 1 additional night free)

2021/2022 Selling Price: $999 USD

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and

double occupancy only. Prices and package subject to change without notice. This package cannot be combined with the Dreams Eternity Honeymoon

Package for both to be received complimentary and the free wedding package cannot be deducted when purchasing other packages. 15% discount on spa

treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Please note restrictions apply when combining the

complimentary wedding package with the Groups, Gatherings, and Getaways promotion. See promotion terms and conditions for details. The

complimentary wedding package may not be available during all dates and times at the discretion of the resort.

Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the

wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $100.

*Additional fees apply for service of a judge or minister. These fees vary by resort and will be confirmed by the wedding coordinator

Dreams of Love Wedding Package

This package includes:

Service of judge or minister

Wedding organization and personal touch of on-site wedding coordinator

Preparation and ironing of the couple’s wedding day attire

Complimentary room for one member of the wedding couple the night before the wedding (based on availability and upon

request) Bouquet(s) and/or boutonniere(s) for wedding couple

Two boutonnieres and two corsages for wedding party Hairstyling and makeup application for one member of the wedding couple for day of ceremony

Wedding cake and sparkling wine (up to 20 guests)

Private cocktail hour with hors d’oeuvres (silver menu, up to 20 guests)

Private dinner reception (silver menu, up to 20 guests)

Natural floral centerpiece for the sweetheart table (1)

36 full color photos and wedding album (taken during ceremony)

Special turn-down service the night of the wedding

15% discount on all spa treatments (boutique purchases not included)

Newlywed Package

o Welcome letter

o Fresh fruit

o Bottle of sparkling wine

o Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)

Late check-out for the couple (based on availability and upon request)

Free Anniversary Nights (stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or stay 4

paid nights over first anniversary date and receive 1 additional night free)

2021/2022 Selling Price: $3,399 USD

August, September & October Selling Price: $3,199 USD

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability and

double occupancy only. Prices and package subject to change without notice. 15% discount on spa treatments cannot be applied to spa packages or

combined with any other spa promotion or offer.

Once wedding is confirmed it cannot be canceled within 6 months of the date of the wedding without a fee. For weddings booked within 6 months of the

Page 14: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

14 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $500. A

percentage of wedding guest accommodations may be required to confirm the wedding. The policy is up the resort’s discretion and should be discussed when

saving the date with the wedding coordinator. For wedding packages that are downgraded within 6 months of the wedding date, the package cannot be

downgraded without the penalty. The wedding package downgrade penalty is $500.

Dreams Ultimate Wedding Package

This package includes:

Service of judge or minister

Wedding organization and personal touch of on-site wedding coordinator

Preparation and ironing of the couple’s wedding day attire Complimentary room for one member of the wedding couple the night before the wedding (based on availability)

Hairstyling and makeup application for one member of the wedding couple for day of ceremony

Bouquet(s) and/or boutonniere(s) for wedding couple

Two boutonnieres and two corsages for wedding party

Ceremony décor- 20 chairs with white covers, ceremonial table, and aisle runner

Wedding cake and sparkling wine (up to 20 guests)

Private cocktail hour with hors d’oeuvres (Gold menu, up to 20 guests)

Private dinner reception (Gold menu, up to 20 guests)

Natural floral centerpiece for the sweetheart table (1)

Natural floral centerpiece for ceremonial table (1)

Live Mexican music trio (1 set, during cocktail hour)

Special turn-down service night of the wedding

15% discount on all spa treatments (Boutique purchases not included)

Newlywed Package

• Welcome letter

• Fresh fruit

• Bottle of sparkling wine

• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)

Late check-out for the couple (based on availability and upon request)

50 full color photos taken during the ceremony and wedding album

Edited video of ceremony (15-30 minutes depending on length)

Choice of one Swedish massage for two, one European facial for two or one glow body scrub for two

Free Anniversary Nights (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free

or stay 4 paid nights over first anniversary date and receive 1 additional night free)

2021/2022 Selling Price: $3,799 USD

August, September & October Selling Price: $3,599 USD

Restrictions/exclusions: All weddings, regardless of size, must be booked a minimum of 30 days in advance of the wedding date. Subject to availability &

double occupancy only. Prices and package subject to change without notice. 15% discount on spa treatments cannot be applied to spa packages or

combined with any other spa promotion or offer.

Once wedding is confirmed it cannot be canceled within 6 months to the date of the wedding without a fee. For weddings booked within 6 months of the

wedding date the wedding cannot be canceled without the penalty. The cancellation penalty is $500. A

percentage of wedding guest accommodations may be required to confirm the wedding. The policy is up the resort’s discretion and should be discussed when

saving the date with the wedding coordinator. For wedding packages that are downgraded within 6 months of the wedding date, the package cannot be

downgraded without the penalty. The wedding package downgrade penalty is $500.

NEWLYWED & ANNIVERSARY PACKAGES

Dreams Eternity Honeymoon Package This package is complimentary when booking the Preferred Club Deluxe Partial Ocean View room category or higher for a

minimum of 7 nights.

This package includes:

Page 15: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

15 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

Sparkling wine, fresh fruit and flowers in room upon arrival

Breakfast in bed with Mimosas one morning of stay, reservation with concierge required Tension Release Massage for two in our couple massage suite (25 minutes)

Couples’ spa treatment (25 minutes)

Private beachfront dinner one evening - upon return from dinner you will find a romantic turndown service

(includes a bottle of domestic wine and silver menu for two) Private petit fours each evening at turn down service

Free Anniversary Nights (stay a minimum of 5 paid nights over first anniversary date and receive 2 additional nights free or stay 4 paid nights over first anniversary date and receive 1 additional night free)

2021/2022 Selling Price: $1,100 USD

Note: Please request your honeymoon package at time of booking.

Restrictions/exclusions: Not available during Christmas and New Year’s Eve. Subject to availability and double occupancy only. Taxes and gratuity included.

Prices and package subject to change without notice. This package cannot be combined with the Dreams Wedding in Paradise Package for both to be

received complimentary. To receive the package complimentary.it is only applicable to couples staying within three months of their wedding. Couple must

present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling

price.

Dreams Newlywed & Anniversary Package

This complimentary package includes: Welcome letter

Fresh fruit

Bottle of sparkling wine

Special turn down service

Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)

15% discount on all spa treatments

Note: Please request newlywed or anniversary package at time of booking. Couple will be required to present a copy of wedding invitation or marriage certificate at

time of check-in. Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary

date only. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer.

Dreams Ever After Vow Renewal Package

This package is complimentary when booking a minimum of 5 nights in the Preferred Club Deluxe Partial Ocean View room

category or higher. This package includes:

Service of a dedicated on-site wedding coordinator

Renewal of Vows Ceremony

Corsage(s) and/or boutonniere(s)

Sparkling wine toast for two

Certificate of Renewed Vows

Special dining arrangements for two the evening of the ceremony

Anniversary Package

• Welcome letter

• Fresh fruit

• Bottle of sparkling wine

• Special turn down service

• Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)

• 15% discount on all spa treatments

2021/2022 Selling Price: $499 USD

Note: Please contact the wedding coordinator at the resort at least 30 days in advance to confirm date availability. Terms & Conditions: Subject to availability and double occupancy only. Prices and package subject to change without notice. This package is for two people

and cannot be combined with other complimentary packages or be deducted when purchasing other packages. Additional costs may apply for additional

guests and optional services requested. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or

offer. Once ceremony date is confirmed it cannot be canceled within 6 months of the date of the ceremony without a fee. For ceremonies booked within 6

months of the ceremony date it cannot be canceled without the penalty. The cancellation penalty is $100.

Page 16: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

16 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

MEETINGS & GROUPS Groups Manager: [email protected]

Website: AMRMeetings.com

11 meeting rooms including one for 900 people capacity and second for 500 people capacity, another located on floor 22, with

panoramic view to Acapulco Bay, Dreams Acapulco offers a team of dedicated group event planners that will take care of the logistics

and provide you with everything you need. We offer a wide array of memorable group functions, from creative theme parties and fun-

filled team building activities to casually elegant gala dinners and exciting excursions.

MEETING ROOM LAYOUT

MEETING ROOM CAPACITY

Page 17: Dreams Acapulco, Last Updated March 18, 202023.21.66.147/mediasite/documents/2019/04/dreams-acapulco-resort … · 2 | Dreams Acapulco, Last Updated March 18, 2020 CONTACT INFORMATION

17 | Dreams Acapulco Resort & Spa Last Updated January 13, 2021

MAP