drive your order management with gis optimizing delivery of service to location rodney conger –...
TRANSCRIPT
Drive Your Order Management with GISOptimizing Delivery of Service to Location
Rodney Conger – Dave Lewis
Order Management Challenge
Optimized Work
Customer Commitments
Availability of Resources
Geographic Factors
Network Analyst VRP Solver
Optimized work is fed back into Order Management System
Order Management System
In the past…
Point-in-TimePlanningOrder Management
System
Export Plan
Import Orders
In the past…
Point-in-TimePlanningOrder Management
System
Export Plan
Import Orders
Delivering… Dynamic Route Planning
Orders received
Resources applied to
plan
Orders cancelled, updated
Plan details synchronized
Enterprisereporting
Let’s have a look at how this works…
• Esri will present a series of screen shots to illustrate how the system works
• For those that are interested, we can follow up with a live demo
…Yes, this is real folks ...
ArcGIS Location Platform is the Foundation
Geo-spatial Enablement
Route Planning
Dashboard Reporting
Field Crews
Server
Online Content and Services
“GIS Ready” Data
Integrated Enterprise System
ArcGIS Platform
Order Management System
Enterprise Resource Planning
Customer Care and Billing
Other Business Systems
Geo-Enabled Orders
Continuous Order Planning
Geospatial Dashboard and KPI Reporting
Alerting and Exception Management
Some Important Wrap Up Notes…
• This is a real solution and Esri is currently working on this (not vapor-ware)
• Implementation pattern using the ArcGIS Platform
• Well-defined interface specifications for business systems (e.g. OMS, ERP, CC&B)
• Currently these tools are available via Professional Services engagement
Rodney CongerImplementation Manager, Logistics
909-793-2853 x4446
Dave LewisPractice Manager, Logistics
415-238-3037
Open Discussion…Were interested in your feedback
Does this provide value to your organization?
Any suggestions?
Thank you!
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