ductless-times

Lincoln City, Oregon PAID ADVERTISEMENT Number 54 • 75¢ • 132 years

The New Standard in Comfort Excellence

Airrow heAting wins instAller of the yeAr

DuctlessTimesairrowheating.com

SAVE ALMOST $3,000

By STAFFOf the Ductless-Times

Just months after opening their new showroom in Lincoln City, Airrow Heating has begun offer-ing huge incentives to all Pacific Power custom-ers. Garrett Bush, the transformational leader who took over Airrow’s business operations in 2007, is encouraging Pacific Power customers to run to his new Lincoln City showroom at 2233 NW Highway 101 to cash in on this incredible deal.

The deal will not last forever and there are Lin-coln City residents that have already cashed in on this deal. A recent customer said “I just found out that the install that I was purchasing was sudden-ly $500 dollars less then the check I was about to write. That’s because Airrow Heating installed my new Daikin Ductless heat pump. It only cost me $796. At this rate I will be making money on this investment in just two years’ time. Nobody offers that today. And I have never been so comfortable. Thank you Airrow Heating. You guys are 5 stars.”

Mike Jakobssen used his 9-meter, delta-shaped kite to ride the waves off Beverly Beach on Monday at speeds up to 25 knots, though the world record is twice that pace. He said that while only a half-dozen kitesurfers live in Lincoln Coun-ty, the region’s waves lure others from all over the world.

ductless incentives

As an approved trade ally contractor of Energy Trust of Oregon, we are qualified to improve the energy efficiency and comfort of your home.

Pacific Power customers can now take advantage of Airrow Heating’s huge ductless heat pump incentives.

INSTALLERoftheYEAR

NW DUCTLESS HEAT PUMP PROJECT

Th

e N

e w S

t a n d a r d i n C o m f o r t E x c e l l e n c e

Below: daikin’s split and multi-split type air conditioning systems offer superior performance, energy-efficiency, and comfort in stylish solutions conforming to all interior spaces and lifestyles.

left: the indoor unit can be operated independently by a remote to deliver maximum air comfort.

A happy customer enjoys the comforts of a ductless heat pump. The unit discreetly blends into the customer’s home decor.

By STAFFOf the Ductless-Times

SILETZ — Homeowners Sandy and Dave Emerson reserved judgment until they saw their energy bill.

“It is consistently 40 per-cent lower than before,” said Sandy as she talked about the advantages of ductless heating and air condition-ing. “We have a lot of mois-

ture where we live, and it removes that with a ‘dry pro-gram,’ too.”

Ductless heating and air conditioning is a highly effi-cient system that provides an even environment at a frac-tion of the cost of baseboards or wall heaters and is less ex-pensive to install than con-ventional furnaces and heat pumps, according to Airrow co-owner Garrett Bush.

“It’s a great product that simply can’t be beat,” claimed

Bush, who spent much of the last year in training schools to master the inverter-driv-en technology at the core of the Daiken product line. “It eliminates the high cost and maintenance of duct work, and the efficiencies are tre-mendous.”

The Emersons agreed to install the ductless system over a conventional set-up based on Bush’s familiarity with his products. It didn’t hurt when he ran energy cal-

culations on the house, de-termining the heating loads with a $1,000 piece of hand-held software.

“We were so impressed af-ter just five minutes that he knew his product so well,” recalled Sandy. “He figured the cost of the tax rebate, had the price of the system and promised a one-day in-stallation — and the job was delivered, as promised.”

Thrilled with the expert installation and follow-up,

the couple waited to see how the Daiken ductless sys-tem would handle the wild weather swings along the upper Siletz River, where temperatures range from eight-degree winters to blis-tering summers.

“It’s constant, even tem-perature,” she said. “Just set it and forget it.”

Emerson called the quiet and unobtrusive Daiken sys-tem “amazing and so easy

to use,” saying many of her friends now wished they had gone ductless, too.

Airrow Heating and Sheet Metal has showrooms in Lincoln City and South Beach (Newport). For more information, including a video tour of ductless heat-ing, visit Airrow’s website at aductlesscoast.com, or call 541-265-8000.

hAppy custoMers

Airrow’s ductless hits the markProduct knowledge and physics-level math sealed the deal

541-996-8000

BY STAFFOf the Ductless-Times

NEWPORT — A re-gional energy coopera-tive has named Airrow Heating & Sheet Metal as the leading installer of high-tech heating systems in a four-state area.The Installer of the Year

Award was bestowed by the Northwest Energy Alliance, sponsor of the Northwest Ductless Heat Project.“The project’s been going on for close to a decade now,” explained Garrett Bush, co-owner and operations manager at Airrow. “Recently, they started recogniz-ing the highest ductless

performer in Oregon, Washington, Idaho and Montana. We’re proud to get it. Our custom-ers love their ductless systems. They appreci-ate the lower bills and increased comfort.”Bush runs Airrow with his father, Ron Bush, who directs mechani-cal engineering for the company. Airrow, start-

ed seven years ago, has showrooms in South Beach and Lincoln City.Typically installed in a single day, ductless systems serve primary heating and cooling needs in homes and businesses. Known for producing even heat, the systems can lower electric heating costs by 25 to 50 percent,

according to figures compiled by the energy alliance, a consortium of public and private energy providers.A spokesman for Cen-tral Lincoln PUD, a member of the alliance, credited Airrow for working with its cus-tomers.“With many outstand-ing installers in our

territory, it is our plea-sure to congratulate Airrow Heating on this well-deserved award,” said Wade Carey, energy services administrator for the Newport-based PUD. “It’s clear they have raised awareness of how ductless systems can increase comfort and lower energy bills.”

Airrow named installer of yearNW DUCTLESS HEAT PUMP PROJECT

Sandy Emerson, a happy Airrow customer, claims that her energy bill has been 40% lower than it has been in the past. She stands outside with her new ductless heat pumps.

THE NEW STANDARD of COMFORT EXCELLENCE


LINCOLN CITY— Homeowner, Diane Simon, leapt at the opportu-nity to have the Ductless-Times visit her for a photo shoot this summer. She was so excited about the quality and service that Airrow Heating provided that she allowed the Ductless-Times right in her own dining room to show off her new ductless heat-pump. Initially, Diane credited her husband, Dan, for the decision to initially look into the possibility of a ductless heat pump. After meeting, Kevin Stockton, one of Airrow’s master installers, any reservations that Diane might have had about the ductless system were quickly gone.

“Compared to any other options that we were shown, Airrow was clearly the best option,” Diane said.

As it turns out, they were right - the system has turned out to be an amazing investment.

“The system is very quiet and has kept us cool through the summer months. I don’t even notice that it is on most of the time.”

But what Diane was most impressed with was Airrow’s follow up. She noted that Airrow called several times to make sure that the system was functioning properly.

“Their follow up after the installation is what made me feel really good about the decision we made,” Diane said.

The bottom line - Airrow gets it done during every stage of the process.“From the sales staff to installation staff to the front office staff - Air-

row was excellent.”

Lincoln City, Oregon PAID ADVERTISEMENT Number 54 • 75¢ • 132 years


SEE NEWPORT CUSTOMER REVIEWS ON BACK


140 CUSTOMER REVIEWS 4.9 OF 5.0

AIRROW DELIVERS

2

1

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3

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Lincoln City, Oregon

Kathi from Lincoln City

Overall Experience

Airrow Heating has always been awesome to work with and their is no other company I would call. Kevin & Kenny are the best. Kevin is a great young man who did a wonderful job with concern for myself & my home.

Al from Lincoln City

Overall Experience

Airrow people were friendly and efficient with sale and installation of ductless heat pump. Heat pump use and maintence procedures were explanined carefully and in detail, and Airrow made sure I knew I could call for any problems or questions that I might have.

The reviews on the left are from actual people who live in Lincoln City, Oregon. These reviews are just three of 140 reviews that Airrow heating has recieved from customers in Lincoln County, who rave about the incredible service and value that Airrow Heating provides with their ductless program. To read more reviews from your friends and neighbors, visit airrowheating.com, or give Airrow Heating a call at their new location in Lincoln City at 541-996-8000. The professionally trained staff will be more than happy to discuss how they can save you money on your heating and air conditioning bill.

As an approved trade ally contrac-tor of Energy Trust of Oregon, we are qualified to improve the ener-gy efficiency and comfort of your home.

Diane from Lincoln City

Overall Experience

So very happy with excellent, professional, awsome price. Whole experience wonderful. Thank you.

INSTALLERoftheYEARNW DUCTLESS HEAT PUMP PROJECT

T he N e w

S t a n d a r d i n C o m f o r t E x c e l l e nc

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HAPPY CUSTOMERS

Lincon City resident goes ductless

Diane Simon sits comfortably reading in the dining area of her Lincoln City home while her new tastefully positioned ductless heat pump silently saves her money - all thanks to the tempera-ture control from her new ductless heat pump from Airrow Heat-ing.

Lincoln city residents overjoyed, encourage others to go ductless

541-996-8000

Newport, Oregon PAID ADVERTISEMENT Number 54 • 75¢ • 132 years




NEWPORT — Your car carries your family wherever you, or they, need to go. When it needs to be repaired, you need someone who is trained and qualified to fix whatever is wrong with it - not only for value, but more importantly for safety. If you get somebody who does not know what they are doing, you, and your family, could be in danger if something comes apart at 55 mph. The same applies with your home heating system, only you may not realize the danger until it’s too late.

At Airrow, you know that if the need arises, you will get an individual that is fully trained and qualified to repair or maintain your home heating system. We pride ourselves in the fact that training is such a huge part of our philosophy and those qualifications are not just toward one type or brand of equipment, but across a wide range of combinations.

Another popular standard with Airrow is that the customer knows exactly how much any repair will cost before they authorize it. Once a customer agrees, that price stays the same no matter how long it takes. This gives the technician ample time, without pressure, to complete the task without having to hurry.

We also offer a diverse maintenance plan, aptly named the Ultimate Savings Agreement. Ultimate because it is more in depth than other plans offered, savings because it keeps your system at peak efficiency and extends the useful life, and plan because it is a complete package with discounts on repairs, free filters, and priority service.

So as you can see, customer service is the main philosophy at Airrow. Everything we do, we ask ourselves “Would we do this at my mom’s house?” Our customers deserve that.

140 CUSTOMER REVIEWS 4.9 OF 5.0

NEWPORT HAS SPOKEN

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Newport, Oregon

Blair from Newport

Overall Experience

Our service technician, Kevin, was great. He identified the problem with our gas fireplace immediately and resolved it in one visit. He also changed the wiring, so it will not so confusing for our renters to use in the future. I would use Airrow Heating and Sheet Metal again in a heart beat. - Blair’s Beach Retreat

Jerry from Newport

Overall Experience

Airrow Heating did everything as promised. Called the day before to confirm and called the day of installation to say they were on the way. Did the work and cleaned up before leaving. I recommend Airrow for your heating and cooling needs.

The reviews on the left are from actual people who live in Newport, Oregon. These reviews are just three of 140 reviews that Airrow heating has recieved from customers in Lincoln County, who rave about the incredible service and value that Airrow Heating provides with their ductless program. To read more reviews from your friends and neighbors, visit airrowheating.com, or give Airrow Heating a call at their Newport location at 541-265-8000. The professionally trained staff will be more than happy to discuss how they can save you money on your heating and air conditioning bill.


Dawn from Newport

Overall Experience

Airrow is awesome. The few times they has been onsite, they have explained everything throughly and asked if we had anymore questions. We need more companies like Airrow!

SERVICE DEPARTMENT

Airrow treats customers like family

Airrow Heating’s exceptional service department can be credited to the company’s determination to hiring and training the best service staff in Lincoln County.

Newports’ reviews prove Airrow is truely the new standard in comfort excellence

541-265-8000

Lincoln County, Oregon PAID ADVERTISEMENT Number 54 • 75¢ • 132 years


AIRROW HEATING HELPS KEEP RESIDENTS HEALTHY


Having a bad air day?

You spend more time in your home than in any other location, so your home’s air quality has a huge impact on your health. You may think your home is clean, but the truth is that the air quality of most homes is worse than the outside air in industrial areas. This is because modern construction places an emphasis on airtight construction for energy savings.

AIRROW HEATING AIR QUALITY EXPERTS

Poor indoor air quality can trigger allergies, asthma, and other respiratory problems as well as reduce how comfortable you feel in your home.


OLD PROBLEM

AIRROW SOLUTION

DUCTLESS

Provide filtration in each room.

DUCTED

A forced air furnace only has one central filter.

Ductless systems also eliminate pollutants by eliminating the ducts.

Ducts house the dust that pollutes the air that passes through your home.

AIRROW HEATING ENERGY EXPERTS

$50.00

$64.00

$41.00 $43.45

$84.00

$113.98

$148.96

$0.00

$20.00

$40.00

$60.00

$80.00

$100.00

$120.00

$140.00

$160.00

June July Aug. Sep. Oct. Nov. Dec.

DOES YOUR BILL LOOK LIKE THIS?

A ductless heat pump can lower your heating bill and provide quiet, reliable and efficient heat.

Warm up to the savings

Heating can be the largest energy expense in your home, and those using electric resistance heating (such as baseboards, ceiling and wall heat or electric forced-air furnaces) may have higher-than-average monthly energy costs.

OLD PROBLEM

During the heating season, heat pumps move heat from thecool outdoors into your warm house and during the cooling seas on, heat pumps move heat from your cool house into the warm outdoors. Be-cause they move heat rather than generate heat, heat pumps can provide up to four times the amount of energy they consume.

AIRROW SOLUTION

541-996-8000CALL AIRROW HEATING TODAY.

A NEW SOLUTION to old problems

AIRROW HEATING COMMITTED TO COMFORT

Is the temp in your home a little spotty?

Eliminate hot or cold spots easily as the ductless heat pump can be installed anywhere you need it, quickly and as soon as today. Ductless is also the perfect choice if you’ve extended your home and don’t want the expense of having ad-ditional ductwork installed, or want heating and cooling in outdoor buildings such as sheds. With a range of sizes and capacity you can have the perfect duct-less mini split system installed anywhere you need it.

Forced-air heating sys-tem draws air from your home through ductwork to a furnace (or air condition-er), where the air is filtered and heated (or cooled). The warmed (or cooled) air is then blown back into the rooms of your home through other ductwork. When the air flow is not balanced throughout your system, you will have some rooms that are too warm or too cold.

OLD PROBLEM

AIRROW SOLUTION

Eliminate hot or cold spots easily as the ductless heat pump can be installed anywhere you need it.

3503 Oregon Coast Hwy • Newport, OR 97365.Monday through Friday 8 a.m. to 5 p.m.• (541) 996-8000 | www.airrowheating.com

DUCTLESS TOP 10 LISTAIRROW HEATING WHEN, WHY AND WHO TO GO DUCTLESS WITH

1. INSTALLER OF THE YEAR - A regional energy cooperative named Airrow Heating & Sheet Metal as the leading installer of high-tech heating systems in a four-state area. The Installer of the Year Award was bestowed by the Northwest Energy Alliance, sponsor of the Northwest Ductless Heat Project.

2. TRAINED TECHNICIANS - Airrow Heating’s staff undergo regular training to keep them abreast of developments in technology and installation techniques.

3. EXPANDED LIFESPAN - With zone heating and cooling, the thermostat reacts quickly to temperature changes; this levels out heating and cooling fluctuations and reduces system wear and tear due to constant cycling on and off.

4. LESS MAINTENANCE - Ductless systems eliminate the need for cleaning and sealing duct work.

5. EASE OF INSTALLATION - When time is a factor, ductless systems can be installed within several days, depending on the size of the system. They require no demolition to cut holes in ceilings, floors or walls to accommodate ductwork.

6. ZONE CONTROL - Zoning eliminates the overheating and overcooling associated with ducted systems. In ductless systems, an indoor unit is placed in each zone that needs to be heated or cooled. Each indoor unit comes equipped with a separate temperature control.

7. REDUCED DUCT LOSS - As conditioned air travels through ductwork, it loses efficiency. The ductwork itself can absorb the heat or coolness, or the conditioned air can leak out of the ductwork if it is not properly sealed. More than 30 percent of energy consumption can be attributed to duct losses.

8. NOISE DISRUPTION - Ductless systems eliminate the rumbling noise associated with central air systems and are ideal for quiet environments such as your home.

9. SPACE CONSTRAINTS - Many older homes do not have the space to accommodate the duct work needed to deliver conditioned air throughout the structure. Ductless systems are small and compact; mounted high on the wall or ceiling, they easily fit into the décor of the room and are unobtrusive.

10. SPECIAL NEEDS - Businesses often have special heating or cooling requirements, such as needing a cooler area for a computer room, that are not adequately met with a central air system. With its zoning capability, a ductless unit can aug-ment a central air system and provide just the right degree of warmth or coolness needed for each unique situation.

WHEN TO GO DUCTLESS?

WHEN TO GO DUCTLESS?

WHO TO GO DUCTLESS WITH?

DUCTLESS HEAT PUMP

INSTALLED JULY 29TH WHY

WHAT’S YOUR PROBLEM?Whether you have a broken gas furnace or electric furnace or just need a heating tune-up, Airrow Heating, Your Premier Heating Contractor on the Central Oregon Coast, is here to help. We have 24 hour emergency service so you can count on us for fast, timely furnace repair and heat pump service when you have no heat.

541-996-8000CALL AIRROW HEATING TODAY

Airrow Heating is also a preferred Coleman dealer. If you are in need of a furnace replacement or heat pump installation, Airrow Heating will help you save money with tax incentives and rebates. Call us today to schedule a service or estimate at (541) 996-8000.

need a replacement?


Echelon Series High-Efficiency Gas Furnaces. Your special moments deserve the warmth of Coleman® Comfort. From breakfast time to family time to bed time, a new Coleman® gas furnace makes every day feel great year after year!

WHAT’S YOUR PROBLEM?Whether you have a broken gas furnace or electric furnace or just need a heating tune-up, Airrow Heating, Your Premier Heating Contractor on the Central Oregon Coast, is here to help. We have 24 hour emergency service so you can count on us for fast, timely furnace repair and heat pump service when you have no heat.

541-996-8000CALL AIRROW HEATING TODAY

Airrow Heating is also a preferred Coleman dealer. If you are in need of a furnace replacement or heat pump installation, Airrow Heating will help you save money with tax incentives and rebates. Call us today to schedule a service or estimate at (541) 996-8000.

need a replacement?


Echelon Series High-Efficiency Gas Furnaces. Your special moments deserve the warmth of Coleman® Comfort. From breakfast time to family time to bed time, a new Coleman® gas furnace makes every day feel great year after year!

ASK ABOUT OUR $550 INSTANT REBATE FROM ENERGY TRUST.

FOR ALL OF YOUR SERVICE NEEDS

the most advanced

2233 NW HWY 101 • Lincoln City, OR 97367 3503 Oregon Coast HWY • Newport, OR 97365Monday through Friday 8 to 5 and Saturday by appointment • (541) 996-8000 www.airrowheating.com

Lincoln County, Oregon PAID ADVERTISEMENT Number 54 • 75¢ • 132 years


AIRROW IS THE NEW SOLUTION TO OLD PROBLEMS


Below: Daikin’s split and multi-split type air conditioning systems offer superior performance, energy-efficiency, and comfort in stylish solutions conforming to all interior spaces and lifestyles.

Left: The indoor unit can be operated independently by a remote to deliver maximum air comfort.

Save $3,100 with Airrow OREGON ENERGY TRUST FLAT-RATE DUCTLESS PROGRAM

$900 in additional incentivesBY STAFF

Of the Ductless-Times

Energy Trust of Oregon with CLEAResult Consulting, Inc. re-

cently selected Airrow Heat-ing for the Flat-Rate Ductless Heat Pump Program (FDHP) for manufactured homes. The Program sought 3-star Energy Trust trade allies to participate in the FDHP initiative through a rigorous and competitive re-quest for proposal (RFP) pro-cess.

By being 1 of only 7 contrac-tors selected for this program, Airrow Heating can now offer manufactured homeowner resi-dents of Lincoln City, Neskowin, and Otis an aditional $900 max incentive on a single-head, sin-gle-compressor ductless heat pump through March 31, 2015.

The goal of this collective ef-fort is to improve comfort and energy savings for homeowners, increase business and workforce opportunities for participating trade allies and grow the num-ber of ductless heat pump instal-lations in manufactured home housing stock.

The selection of this program for Airrow Heating is following their recent Installer of the Year Award.

“2014 was a great year for Airrow Heating and being se-lected to participate in this pro-

CASH INCENTIVESPROGRAM EXPLAINED

Airrow and Energy Trust make great partnership

North coast residents browse Airrow Heating’s new Lincoln City showroom in hopes of tak-ing advantage of a $900 cash incentive offered as part of Energy Trust’s recent Flat-Rate Ductless Heat Pump Program before the promotion expires on Mar. 31, 2015.

gram is going to allow us to continue to grow our business in north Lincoln County in 2015, while offering our customers an incredible value,” said owner Garett Bush.

ABOUT ENERGY TRUST

Energy Trust of Oregon is an independent nonprofit organiza-tion dedicated to helping utility customers benefit from saving energy and generating renew-able power. Their services, cash incentives and solutions have helped participating customers

of Portland General Electric, Pacific Power, NW Natural and Cascade Natural Gas save $1.7 billion on their energy bills. Their work helps keep energy costs as low as possible and builds a sustainable energy future.


The ductless heat pump promotion is available for manufac-tured homes which are heated by electric resistance or an elec-tric furnace from Pacific Power or Portland General Electric. Airrow Heating has been approved to serve the North Coast, an area from Astoria down past Newport. Airrow has agreed to provide one flat-rate cost for a Daikin system with one in-door head and one outdoor head.

Airrow can provide customers the regular $800 cash incen-tive from Energy Trust, plus an additional $900 as part of this promotion.

Customers who fall within our moderate income guidelines qualify for a regular $1000 incentive plus the $900 promo-tional amount. If customers qualify for tax credits, an addi-tional $1,390 is available as a tax credit.

The program offers the incentive on top of other cash incentives and the possibility of tax credits

541-996-8000CALL AIRROW HEATING TODAY.

DAIKIN PRODUCT

Pacific Power and Portland General Electric customers can now have the quality of Daiken for $900 less

A happy customer enjoys the comforts of a ductless heat pump. The unit discreetly blends into the customer’s home decor.


In less than a year after opening their new showroom in Lincoln City, Airrow Heating has begun offering huge incentives to all Pacific Power and Portland General Electric customers. Garrett Bush, the transformational leader who took over Airrow’s business operations in 2007, is encouraging Pacific Power customers to run to his Lincoln City showroom at 2233 NW Highway 101 to cash in on this incredible deal.


THIS AIN’T GRANDPA’S FURNACE


98The percentage Annual

Fuel Utilization Efficiency (AFUE) rating on

Coleman’s® Echelon™ Series Modulating Gas

Furnace. They have earned one of the highest ratings

in the industry.

40The percentage of energy

savings a Coleman® Echelon™ Series

Modulating Gas Furnace can save customers. The

furnace is ENERGY STAR® qualified as one of the most energy-effecient furnaces on the market.

10The number of years the

parts and compressor are covered under the

Coleman® standard limited warranty. Coleman’s®

warranty are recognized as the best available.

Get it done once. Get it done right. Get it done with Airrow.

Airrow Heating is a preferred Coleman®

dealer. If you are in need of a furnace replacement, Airrow Heating will help you save money with tax incentives and rebates.

ASK ABOUT THE $1000 IN AVAILABLE INCENTIVES.

With the Coleman® Echelon™ Residential

Communicating Control, you get the simplicity and elegance of touch screen control. Meanwhile, your

system gets the intelligent instructions it needs to make sure each part is

contributing to whole home comfort.

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