dynamics day 2017 melbourne: digital transformation with dynamics 365 keynote
TRANSCRIPT
Craig BatesDigital Transformation With Dynamics 365
Microsoft missionEmpower every person andevery organization on theplanet to achieve more
PPT REM 2
Transform products
Engage customers
Optimise operations
Empower employees
DigitalTransformation
Security &management
Data &intelligence
ApplicationinnovationProductivity Business
apps
Microsoft Cloud
Microsoft Cloud
Office 365 Dynamics 365 Azure CortanaIntelligence
Enterprise Mobility + SecurityOperations Mgmt. + Security
PPT REM 3
Security &management
Data &intelligence
ApplicationinnovationProductivity
PPT REM 3
Microsoft Dynamics 365Businessapps
Microsoft Dynamics 365Business applications
PPT REM 4
CRM ERP
MicrosoftDynamics 365
Sales
CustomerService
Field Service
Project ServiceAutomation
Operations
Financials
Marketing+ Adobe
MicrosoftDynamics 365
Sales
CustomerService
Field Service
Project ServiceAutomation
Operations
Financials
Marketing+ Adobe
Purpose-builtProductive
Adaptable
Business apps in the cloud
Intelligent
Purpose-builtBuilt for your business, works with existing systems Implement business processes across silos Start with what you need, expand at your own pace
Dynamics 365
MicrosoftDynamics 365
Sales
CustomerService
Operations
Financials
Marketing+ Adobe
Field Service
Project ServiceAutomation
Prospect Cash
Implement business processes across silos
Invoice
Dynamics 365
Fulfillment
Sales Order
Quote OpportunityLead
MicrosoftDynamics 365
Sales
CustomerService
Field Service
Project ServiceAutomation
Operations
Financials
Marketing+ Adobe
Purpose-builtProductive
Adaptable
Business apps in the cloud
Intelligent
ProductiveProductivity where you want to workImmersive user experience with Office 365Available on iOS, Android, Windows and web
Dynamics 365
Dynamics 365
+Office 365
Dynamics 365 Office 365
MicrosoftDynamics 365
Sales
CustomerService
Field Service
Project ServiceAutomation
Operations
Financials
Marketing+ Adobe
Purpose-builtProductive
Adaptable
Business apps in the cloud
Intelligent
IntelligentBuilt-in Artificial Intelligence Out-of-box data visualizations and BI Transformational Advanced Analytics platform
Dynamics 365
Dynamics 365
+Cortana Intelligence
MicrosoftDynamics 365
Sales
CustomerService
Field Service
Project ServiceAutomation
Operations
Financials
Marketing+ Adobe
Built-in Artificial IntelligenceRelationship InsightsLead ScoringCross-Sell/Up-SellKnowledge Base InsightsDemand ForecastingCash Flow Forecast Product RecommendationsPreemptive ServiceResource OptimizationPredictive Sales and Inventory ForecastIntent AnalysisSentiment Analysis
Spend more time selling with automated data capture of customer communication across Dynamics 365 and Office 365
Relationship Insights
Stay on top of your relationships
Relationship Insights
Automated personal sales assistance makes you more productive
Relationship Insights
Opportunity at risk500 3D Printers
There has been no activity with this opportunity in last 30 days. This may affect the relationship score
Open Opportunity Sidney Higa just opened your emailRe: Proposal Update
“Re: Proposal Update” was just opened by SidneyHiga at 01:20 PM from San Francisco, CA, USA
Open Email
Business Intelligence analytics across all your Dynamics data
MicrosoftDynamics 365
Sales
CustomerService
Field Service
Project ServiceAutomation
Operations
Financials
Marketing+ Adobe
Purpose-builtProductive
Adaptable
Business apps in the cloud
Intelligent
AdaptableCommon Data Service across all your business Automate tasks by integrating across applicationsBuild apps without writing code using PowerApps
Dynamics 365
Common Data Service: Dynamics 365
Projects
Digitalmarketing
Forecast
Equipmentmaintenance
Leads
OpportunitiesService
requests
Orders
Supportcase
Shipments
Dynamics 365
Common Data Service: Dynamics 365 + Office 365
Projects
Digitalmarketing
Forecast
Equipmentmaintenance
Leads
OpportunitiesService
requests
Orders
Supportcase
Shipments
Meetings
Documents
Calendar
Tasks
Message
People
Storage
Dynamics 365
Common Data Service: Dynamics 365 + Office 365 + Partner Industry Solutions
Meetings
Documents
Calendar
Tasks
Message
People
Projects
Digitalmarketing
Forecast
Equipmentmaintenance
Leads
OpportunitiesService
requests
Orders
Supportcase
Shipments
Patients
Vote
Citizen
Care plan
Merchandise
Trade promotion
Planograms
Storage
Dynamics 365
“The days of having a call centre only are over. The omni-channel is far more varied, and Dynamics 365 is giving us the ability to not only create new services for our digital channel, but deliver them with ease.”Godfrey Boyd, Program Director at BUPA
“Having Microsoft manage the cloud environment and infrastructure meant that we didn’t have to commission a separate system on premise. As we know, funding is changing and for us, the move from on-premise to Cloud with Dynamics 365 has paved the way for further digitisation. Now more than ever, we’re focused on living our own sustainable vision.”Chris Moon, Information Systems Business Manager, Sustainability Victoria
Digital Transformation with Microsoft Dynamics
Thank you