e-best slide.pdf

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CHAPTER 1 : Introduction to e-BEST

CHAPTER 2 : Literature Review

CHAPTER 3 : Methodology

CHAPTER 4 : Results & Discussion


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Introduction

Banking system- primary mobiliser of funds and the maof financing to support economic activities in Malaysia.

The customer will go to the bank independently one afteto review whatever services that they like to perform at th

Especially when it comes to apply time payment be

competitive advantages provided by the bank are differanother.

The development of Bank Early Selection Time Paymentis foreseen to assist the clients in selecting the best bankmake the time payment.


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Problem Statement

The clients spends most of their time go to bank by banto make comparisons in order for them to apply the stime payment that satisfied their needs.

The bankers only can promote their business loan vicustomer, via mass media or via their own customer ser

The clients may have difficulties in deciding which onbest time payment and will consume a long period in dmaking.

The clients will somehow be fraud by irresponsible pthat acquire money by dishonest method.


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Project Objectives

One

To study the user priority in reach their time paymencriteria requirements.

Two

To develop a system that obtain synthesis judgement

Three

To evaluate the developed system to the target user.


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Geographical Area

Islamic Banking in Dungun, Terengganu

The Client

Allows the users to choose their criteria needs fo

payment

The Admin

Allows the admin to review and access to all clie

information


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ease theclients in

minimizingtheir time

and save upcost

apply timepayment in acomfort zone

at anytimeand

anywhere

increaseclients

satisfactionand theloyalty

bankscollaborationto maximizetheir profit

and gaintrustee from

their ownclients.

eb

tf

r


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SIMPLE ADDITIVE ANALYTICAL HIERARCHY TECHNIQU


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SIMPLE ADDITIVE

WEIGHTING (SAW)

(Hwang & Yoon, 1981)

ANALYTICAL HIERARCHY

PROCESS (AHP)

(T.L.Saaty, 1980)

TECHNIQU

PREFERENCE

IDEAL SOLU

(Hwang

An approach to compute

overall alternative

assessment value

An approach to decision making An approach to

nonlinear pro

Helps to evaluate alternatives

with respects to the attributes

Helps to capture both subjective

and objective evaluation measures

Helps to find

closest to

Provide normalized evaluationscore to eliminated the

dimensional units of attributes

Provide useful mechanism forchecking the consistency of the

evaluation and alternatives measures

Provide posand negat

No pairwise comparison

and sensitivity analysis

Have pairwise comparison

and sensitivity analysis

No pairw


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WATERFALL MODEL

(W.W. Royce, 1970)

RATIONAL UNIFIED PROCESS

(RUP)

EXTREME

(+) Time spent early can save cost.

(+) It places more emphasis on

documentation than some other

models.

(+) Establishes a better understanding

and communication channel between

business engineering and software

engineering.

(+) Provides pre-configured process

templates for small, medium and large

projects, which can be used for easier

adoption.

(+) Code will

and impleme

within a few h

(+) XP is gov

rules

(-) Feedback from following phases is

needed to complete satisfactory

preceding phases.

(-) Requirements are locked in too

early, even after business conditions

have changed.

(-) May not be applicable to all

situations.

(-) May perceive it as a weighty and

expensive process.

(-) Highly dependent on the abilities of

this one person.

(-) May not b


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Choice of providers in the fashion

market

(Felix & Hing, 2010)

Position Planning of Pedestrian

Zones

(Sayyadi & Awasthi, 2013)

Medical Equ

D

(Grg

Using the AHP for solving the

selection problem of supplier in the

apparel industry which contains the

functional performance, such as

flexibility and cost.

Using the AHP for lack of

quantitative information to location

planning of pedestrian zones. The

committee comprised illustrations

of city residents and public

administration or users is formed

to choose the criteria for

pedestrian zones evaluation.

Using th

vendor sele

procedure fo

management

purchasing din a universi

a

The outcomes from the AHP

model giving faster response in

supply chains verification.

The outcomes of this survey shows

the downtown area is for a

pedestrian zone is the best option.

The outco

equipment w

be purchased


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PHASE TASK ACTIVITIES EX

PLANNING

Preliminary study

Collect information about the

technique and criteria.

Literature study

Title

Resea

Probl

Objec

AHP t

Time

ANALYSIS Data gathering Questionnaire

Interview

Addit

paym

DESIGN

Design AHP algorithm

Logical system design

Specifying hardware and

software requirement.

Determine procedure and AHP

formula

Flow of the system

ERD

DFD

Syste

Datab

Inter


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PHASE TASK ACTIVITIES EX

IMPLEMENTATION System Development Develop interface

Develop AHP calculation

Writing the program based

on requirement

The c

The

meet

EVALUATION Usability testing System evaluation towards

AHP calculation

Resu

Effec

of th

DOCUMENTATION Chapter compilation Writing full report Full


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Step Activity

1 Develop a hierarchy model

2 Giving score to each criterion

3 Construct pair-wise comparison matrix


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WEIGHT INTERPRETATION

1 Equally important

2 Equally to moderately important

3 Moderately important

4 Moderately to strongly important

5 Strongly important

6 Strongly preferred to very strongly important

7 Very strongly important

8 Very to extremely strongly important

9 Extremely important


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Phase 1: Pairwise comparison for selecting bank:Main Criteria

(Time Payment, Terms, Term Charges, Tenure - To make bank selection of suitable time

Phase 2: Pairwise comparison for selecting bank: Sub Criteria

(Salary, Popularity, Debt Consideration - To make bank selection of suitable time pay

Phase 3:Pairwise comparison for selecting bank:

Criteria to Alternative

(Time Payment - Maybank, BIMB, AmBank, RHB Bank, Bank Rakyat)

Phase 4/5/6: Pairwise comparison for selecting bank: Subcriteria to Criteria

(Salary, Popularity, Debt Consideration - Maybank, BIMB, AmBank, RHB Bank, Bank

Phase 7: Pairwise comparison for selecting bank: Criteria to Alternative

(Term Charges - Maybank, BIMB, AmBank, RHB Bank, Bank Rakyat)

Phase 8: Pairwise comparison for selecting bank: Criteria to Alternative

(Tenure - Maybank, BIMB, AmBank, RHB Bank, Bank Rakyat)

Phase 9: Ranking of 3 suggestion suitable bank via percentages

Result: Selecting the bank


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TEST PLANEVALUATIO


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ANALYSIS SECTION 1


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IS IS NOT

Positive use cases (functionality)

Standards and regulatory compliance

Usability or performance

Email notification

Registration section processing

Negative use cases

Capacity and volum

Error handling and r

Software reliability

Testing of the compl

system

TEST PLAN (OCT

NOV 2014)


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REQ

ID

REQUIREMENT AUDIENCE SE

DEVELOPER DATE

R01 The system shall be able to appear on the monitor within

2 seconds when the user accesses any screen. 28.10

R02 The system shall be able to allow user to view homepage,

send feedback and signup. 28.10

R03 The system shall provide a user selectable and prompt

messages whenever an undefined action occurs. 28.10

R04 The system shall be able to user accessing their account

and updating their owns information. 28.10

R05 The system shall be able to recognize user authentication

until the user decided to logout. 28.10

TEST PLAN (OCT

NOV 2014)


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REQ

ID


DEVELOPER DATE

R06 The system shall record the range input made by the

user for each step. 28.10

R07 The system shall be made the time required to retrieve

the calculation must not exceed 10 ms for each of the

calculation steps.

28.10

R08 The system shall be able to display the top three

alternative results based on the user input along

the calculation process.

28.10

R09 The system shall be able to provide email, print button

and home button when the user access the calculation

part.

28.10

R10 The system shall be able to allow user to do any

registration on any bank that provided by the system. 8.11

TEST PLAN (OCT

NOV 2014)


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REQ

ID


DEVELOPER DATE

R11 The system shall be able to recognize the current date

and time zone for registration and result information. 19.11

R12 The system shall be update register status into processing

whenever user make registration for any bank 24.11

R13 The system shall be able to send final result via email. 24.11

R14 The system will provide a means to add, delete, modify

and search the clientele information, comment

information and registration information for admin tasks.

13.11

R15 The system shall be able to recognize any form that

submit by the client and admin. 13.11


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RISKID RISK IMPACT CONTINGENCY ASS

R01 Redevelopment is

not completed on

schedule.

Testing is delayed

and not completed

on time.

The projects progress

will be a concern and

appropriate action will

be taken at the time tokeep the project on

schedule.

Red

will

o


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ANALYSIS SECTION 2


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CONTENT

CONVENIENCE

RESPONSIVENESS

SATISFACTION

LOYALTY

e-B

WEBBUILD BONDING


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Construct D: Satisfaction(Casalo, L.V., Flavian, C., & Guinaliu, M. (2008))


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D1 I think I made the correct decision to use this website

D2 I think this website provides an alternative solution in deciding the best loan acc

D3 I feel confident conducting the calculation with this website

D4 The experience that I have had with this website has been satisfactory

D5 In general, I am satisfied with the service I have received from the websiteConstruct E: Loyalty

(Casalo, L.V., Flavian, C., & Guinaliu, M. (2008))

E1 I have the intention to continue using this website *

E2 I will likely return to this website in the future

E3 I will recommend this website to other customers

E4 I will encourage my family and friends to use this websiteE5 I will point out the positive aspects of this website if anybody criticize it

NOTE (*): The question had been restructured in order to make it suitable with the e-BES

The question being restructured under supervision of evaluation experts.


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EXPERTS

5 out of 5

The one that have experience

in banking business and the

one who have expertise in AHPtechnique.

USERS

40 out of 40

The one that have

potential to act like a

real user / the real user

GENDER AGE R


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MALE, 8,20%

FEMALE,32, 80% MALE

FEMALE

100%

0%

21-30

31-40

41-50

51 AND ABOVE

MU

65%

EDU

SPM DIPLOMA20%

7%

5%

15%

53%

OCCUPATION

COMPUTER

MANAGER

MARKETING

PRODUCTION

PROFESSIONAL

SME

GOVERNMENT

EDUCATION

RETIRED

POSTGRADUATED


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0

1

2

3

4

5

A1 A2 A3 A4 A5

CONTENT

Mode Mean

Items Mode Mean SD

A1 4 4.07 0.558

A2 4 4.22 0.519

A3 4 4.27 0.663

A4 4 4.29 0.455

A5 4 4.20 0.551

0

1

2

3

4

5

B1 B2 B3 B

CONVENIENC

Mode Mean

Items Mode Mean

B1 5 4.39

B2 4 4.37

B3 4 4.32

B4 5 4.46

B5 4 4.46


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0

1

2

3

4

5

C1 C2 C3 C4 C5

RESPONSIVENESS

Mode Mean

0

1

2

3

4

5

D1 D2 D3 D

SATISFACTIO

Mode Mean

Items Mode Mean

D1 4 4.27

D2 4 4.32

D3 4 4.10

D4 4 4.27

D5 4 4.34

Items Mode Mean SD

C1 4 4.39 0.488

C2 4 4.34 0.609

C3 4 4.29 0.594

C4 4 4.29 0.455

C5 4 4.29 0.506


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0

1

2

3

4

5

E1 E2 E3 E4 E5

LOYALTY

Mode Mean

Items Mode Mean SDE1 4 4.24 0.575

E2 4 4.24 0.531

E3 4 4.32 0.602

E4 4 4.32 0.602

E5 4 4.20 0.593


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The development of e-BEST will give a huge btowards the business environments in Malaysia

business in Malaysia is rapidly growth nowadays.

Not just for the creditors, but also the recei

since both parties will gain the profit and alsstrengthen the relationship and increase productivit

better future.


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