e-commerce in indonesia - gd · a lot of this will be driven by e-commerce 5, online travel and...
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E-commerce in indonesia
JD.ID CrossBorder
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1. Trends in Indonesia
2. Jd.id overview
3. Jd global program
4. Special promotions
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265
indonesia
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Countrytrends
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94%
68%
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68%
1 in 3
2.7x
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A lot of this will be driven by E-commerce5, online travel and ride hailing services. The key enablers for this growth will be online payment solutions and e-money. These products are ideal for a country like Indonesia where less than half the population is part of the formal financial system. The use of these tools is already on the rise with the rapid growth in the number of e-money apps, along with the number of searches on how to use them.
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1.4X 1.4X 4X
1.5X 1.3X 1.7X
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SEARCHES FOR HEALTHIER FOOD CHOICES ARE RISING
4.3x 2.8x 1.7x
2.1x 2.8x
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6000
30%”
23%
20%“
”
12%
Foodies are curious about global cuisine
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JD.ID OVERVIEW
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BusinessPillars
E-commerce Finance Logistics
jd.com
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B u s i n e s s L i n e
Online Retail Marketplace
Jd.id
logistics
Warehouse ANDfulfillment
b b social commerce
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46% 54%
16
24
9
6
19 20
5 3
-
5
10
15
20
25
30
18-24 25-34 35-44 45-54
A g e a n d G e n d e r
Male Female
d e m o g r a p h i c
Jd.id
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VISION
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mission
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Milestones
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Promoters: % of those who give score 9 - 10Dectractors: % of those who give score 1 – 6Ref.: Q24, Q28, Q32, Q36, Q40, Q44. On a scale from 0 to 10, where 0 means you would definitely not recommend and 10 means you would definitely recommend, how likely are you to recommend (brand) to your friends, family members, colleague or peers? [SA]
6951 51 53 56 53
31
42 43 41 39 38
7 7 6 5 9
n=42 n=163 n=166 n=90 n=61 n=47
Promoters Passives Detractors
TOKOPEDIAJD.ID LAZADA BUKALAPAK BLIBLI ELEVENIA
NPS 69 44 44 47 51 44
Source: Nielsen
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JD.ID has experienced tremendous growth over the past 3.5 years
Milestones
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Marketing campaign#
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warehouse
Supplier
Regional Distribution Center (RDC)
Jakarta
Surabaya Medan Pontianak MakassarSemarang
Fulfillment Distribution Center (FDC)
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Medan FDC 2500 M²
Pontianak FDC 2500 M²
Makassar FDC 2500
M²
Surabaya FDC 6000 +6000 M²
Jakarta RDC 35000 +20000 M²
Manado FDC 2500
M²
Balikpapan FDC 3500 M²
Palembang FDC 3500
M²
Semarang FDC 4000
M²
Existing
Warehouse & Fulfillment Center
Soon to be
opened this year
warehouse
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400+
1000+3000 500+
85%
98%
J-express logistics
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Online to offline platform
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Introducing QR-based shopping experience. Installed simultaneously
at 10 stations around Jabodetabek
Online to offline platform
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Strategic partnerships
JD.ID x LenovoJD.ID x Garuda Indonedia JD.ID x Citilink
JD.ID x MaximJD.ID x Barli Asmara JD.ID x Zyrex
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Strategic partnerships
The only online platform to collaborate with high-end indonesian designers biyan and sebastian gunawan
to create a fashion line exclusive to jd.id
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Strategic partnerships
GOJEK and JD.ID have entered into a strategic partnership integrating GOJEK’s logistics and payment assets with the JD.ID platform
creating a seamless customer experience
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Product categories
Smartphone
Tablet
Camera
Laptop &
Computer
Office,
Network
Computer
Peripherals
Smart Device
&
Gaming
TV & Home
Audio
Sports
Lifestyle
Moms & Baby
Fashion
Events
more
Luxury
Cosmetics &
Personal Care
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JD global program
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T o p p e r f o r m i n g c a t e g o r i e s
Jd global progam
groceries
Mom and baby
Laptops, phones, and accessories
Home appliancesHome living
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W E A R E F O C U S E D O N O B T A I N I N G U N I Q U E A N D H I G H Q U A L I T Y I T E M S
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Jd global progRam
$0
FREE
Regulation exemption
onboarding
Low commission fees
o v e r v i e w
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Jd global programF u l f i l l m e n t b y j d . i d
FREE warehousing and fulfillment for the first 2 months
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