Public Administration Sector

Ahmed AhmedKarina ElavumkudyPasha BinyatovTahsin EttefaghUchenna Egbete

Enterprise Resource Planing

Prof. Chiara FrancalanciUniversita della Svizzera ItalianaOctober 2012

Public Administration

Public Administration provide theimplementation of governmentpolicy to enhance managementand policies to make the government function. It could also be the managementof public programs.The translation of politics in thereal world that natives see.

Relationship between Public Administration & Technology

Technology has made the public administration efficient.

Digital public administration are classified into: E-Government and; E-Governance.

E-Government

The use of government of technologies to facilitate the operation of government and delivering government information and services to the citizens. Examples:Government to Citizen (G2C)Government to business (G2B)Government to Government (G2G)Government to Employees (G2E)

E-Governance

The scope of including citizen engagement and participation in governanceExamples: To enable the citizen transition from passive information access to active citizen participationDigital interaction between elected-officials and citizensConsulting the citizens using ICTAll these can also be called E-Democracy

Smart City

What is Smart City?When City can be defined as Smart City?What are the characteristics of Smart City?

What is Smart City?

The “smart city” concept is a strategic device to encompass modern urban production factors in a common framework and to highlight the growing importance of Information and Communication Technologies (ICTs), social and environmental capital in profiling the competitiveness of cities

When City can be defined as Smart City?

A city can be defined as “smart city” when investments in human and social capital and traditional (transport) and modern (ICT) communication infrastructure fuel sustainable economic development and a high quality of life, with a wise management of natural resources, through participatory

What kind of services Smart City provides?

• Internet services • Wireless sensor networks• Intelligent traffic• E-Education• Information Terminals• E-Humanitarian…Here is some of the services that can be offered by smart cities

Intelligent Traffic

What is “intelligent traffic” ?What kind of control and management systems applied to “intelligent traffic” ?What kind of ICTs uses in “intelligent traffic” ?

What is “intelligent traffic” ?

Intelligent Transport Systems (ITS) are advanced applications which, without embodying intelligence as such, aim to provide innovative services relating to different modes of transport and traffic management and enable various users to be better informed and make safer, more coordinated, and 'smarter' use of transport networks.

What kind of control and management systems applied to “intelligent traffic” ?

• Car Navigation• Traffic signal control system• Automatic number plate recognition applications• Speed cameras and monitoring applications• Security CCTV(Closed-circuit television ) systems• Parking guidance and information• Weather Information• Bridge deicing systems

What kind of ICTs uses in “intelligent traffic” ?

• Wireless communications• Computational technologies• Floating car data/floating cellular data• Sensing technologies• Inductive loop-detection• Video vehicle-detection• Bluetooth detection

How the government in UK provides the data from intelligent traffic system to citizens using different web services? AA traffic news web site

Information provided by thisweb service:

• Traffic intense• Incidents and delays• Roadworks

AA mobile applications

AA mobile applications• What you get with the AA Parking app• Covers all paid and free car parks in the UK

and Ireland• Search using your current location or enter an

address• Directions to the car park entrance• Real-time parking spaces (where available)• Find opening hours and the cheapest prices• Park and Ride locations• Great money-saving app

Ushahidi• Crisis-mapping site.• Allows users to submit eyewitnessaccounts or other relevant information in a disaster situation.• Via e-mail, text or twitter.• Frequency and distribution

visualized in a map.

• “unlike older forms of crisis-mapping software, Ushahidi is advanced enough to paint an accurate portrait of events while remaining incredibly user friendly and easy to build on”.

• Ushahidi technology saves lives in haiti and chile.• Ushahidi platform deployed 2 hours after the

earthquake in haiti “http://www.thedailybeast.com/newsweek/blogs/techtonic-shifts/2010/03/03/ushahidi-technology-saves-lives-in-haiti-and-chile.html”.

• Became an international, all-volunteer effort to help organize search and rescue efforts.

• Involved hundreds of volunteers.• Translating real time text messages from

Creole to English.• Critical information relayed using Skype.• Ushahidi turned the humanitarian relief effort

paradigm on its head.

Flood Hazard Map

• Used by government agencies to improve disaster prevention efforts.

• Local government can use these maps for local emergency response and for town/city planning.

• Serve as valuable reference for homeowners, insurers, engineers and surveyors, and a host of other user groups interested in data concerning the location and mitigation of flood hazards.

• Philippine flood hazard map• www.nababaha.com• Made by students with the

help of residents• Anecdotal accounts during

floods.• Shows specific areas where

floods can be severe.

• Rather than sit idly waiting for help, victims supply on-the-ground data using cell phones or whatever communication channels were available to them.

• Rather than simply donate money, a self-organized network of volunteers triages this data, translating and authenticating text messages and plotting incidents on interactive mapping displays that help aid workers target their response.

E-DemocracyE-democracy is the use of information and communications technologies and strategies by ‘democratic sectors’ within the political processes of local communities, states/regions, nations and on the global stage.Examples:• E-polls• E-consultations• Citizen forum• Online policy debates• Social networking

The EYP represents an independent educational project which is tailored specifically to the needs ofthe young European citizen. The EYP encourages independent thinking and socio-political initiative in young people and facilitates the learning of crucial social and professional skills. Today the EYP is one of the largest European platforms for political debate, intercultural encounters, political educational work and the exchange of ideas among young people in Europe. The EYP consists of a network of 35 European associations and organizations in which thousands of young people are active in a voluntary capacity.Their main aim of EYP website is to reach out to young people and alumni all around Europe.

What is the European youth parliament (EYP)?

WHAT THE ORGANIZATION DOES

• The EYP involves well over 20,000 young people at more than 100 regional, national and international events through 35 national organizations every year.

• These national committees organize sessions, trainings or forums which follow a similar programme and are based on the same methodology.

• In the ensuing committees, the young delegates start working on a current issue of European politics and compose a joint resolution.

• Finally, the resolutions are debated in a parliamentary General Assembly following the model of the European Parliament in both English and French.

• Through a rich cultural programme with events such as Euroconcert, Eurovillage or Country Presentations, the participants become active and express themselves through music, acting and dance.

• The organization also engages young people in other projects such as Environmental projects, European Youth Polls, etc

THE EUROPEAN YOUTH POLLS• The European Youth Polls are opinion surveys conducted by the EYP aimed at young Europeans on current topics. They bring out the voice of the European youth and offer an interesting insight into the opinions of young Europeans. • Why these European Youth Polls are conducted?

Young people are often regarded as not interested in politics today and their voices are often not heard. In the European Youth Polls, they can have their say, and make their views known to the media and to political leaders.

• Who can take part?Every young person in Europe, between 16 and 27 years.

• Who gets to decide what to ask?Before taking a Poll, a proper consultation and research is done by asking stakeholders related to the project for topic suggestions. The final decision is taken by the EYP International OfficeAdditionally, some general questions on European integration will be asked every time in order to analyse trends.

• EYPolls is an example of E-Polls and E-Consultations.

How the poll works

• A survey is uploaded on the website of the organization with all the questions in more than 8 European languages to cover the whole of Europe for a specific period of time usually 3 weeks.

• What happens with the results?The EYP distributes the results to the press. This is done by specially trained volunteers in most European countries and the International Office. Additionally, the results are sent to political leaders and institutions in Europe.

EYPolls Gay Rights Poll Politicians React to the Polls

• What do the results mean?The European Youth Polls are intended to voice the opinion of young people who are interested in politics and the future of their societies. The aim is not necessarily to be exactly representative of all young people in Europe, but to give those who are actively working for a better future a chance to make their views public.

E-Government• Cost + time efficient• Sevurity• Services delivery

E-transactions, online assistance,effective service delivery

E-Governance• Increased participation• Increased transparency• Increased accountability

E-polls, Econsultation, citizen forum & online policy debates

Customer Citizen

• http://en.wikipedia.org/wiki/E-democracy• http://www.openforum.com.au/• http://www.transparent-gov.com/Lists/State/WebDispFed.aspx• http://portal.virginia.gov/• http://www.finances.gov.ma/portal/page?_pageid=93,17890050&_dad=portal

&_schema=PORTAL• http://en.wikipedia.org/wiki/ICT4D• http://en.wikipedia.org/wiki/E-Government• http://www.usa.gov/• http://en.wikipedia.org/wiki/E-Governance• http://en.wikipedia.org/wiki/Electronic_commerce• http://www.eyp.org• http://en.wikipedia.org/wiki/Smart_city• http://en.wikipedia.org/wiki/Intelligent_transportation_system• http://www.theaa.com

List of web sources