e learning mentor program
DESCRIPTION
This is a presentation on the pilot of the eLearning mentor program at Cascadia Community College for the TCC Online 2011 ConferenceTRANSCRIPT
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ELEARNING MENTOR PROGRAM
Presented by
Stephanie Delaney, JD, PhD
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A Little about Cascadia
2300 FTE 20% online/hybrid Steady growth Focus on
eLearning included in strategic plan
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The Problem- Challenged Students Unaware Unwilling Under-prepared
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What we know
First 2 weeks of quarter the hardest
Orientations help Personal
connections help
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The Idea
Support students for 4 weeks 2 weeks before
term 1st 2 weeks of
term For students by
students One on one Pre-selected
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Selection Criteria
Academic concerns Multiple online
classes Returning after
absence New to college DSS, Worker
retraining, Basic Skills
Students in high risk classes
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The Program – Week 1
Initial contact with students
Week Zero orientation
Identify & troubleshoot tech problems
Contact students from previous quarter re: feedback
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Week 2 – follow up on Week 1 Confirm
completion of Week Zero
Confirm tech problems resolved
Remind about expectations for start of quarter
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Week 3 – Starting Class
Run reports & follow up on absentees
Assist with problems
Recommend alternatives if struggling
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Week 4 – Wrap Up
Final contact with students
Direct to campus resources if needed
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Observations
Technology not the problem
Combo of email and telephone works fine
More need than supply Web enhanced students
fall through cracks Database would be
helpful to manipulate student list & data