EEEE ---- m a g n em a g n em a g n em a g n e

March 2009 March 2009 March 2009 March 2009 volvolvolvol----2222

2

ldquoThe ceremony of innocence is drowned The best lack all conviction while the worst Are full of passionate intensity Surely some revelation is at hand Surely the Second Coming is at handrdquo

WB Yeats

Eerily contextual in these troubled times Yeats words remind us of our ominous responsibility where the inability of the good to act has led to the bad prevailing in more ways than one

We Team E-magnewelcome you to the Second Coming of your very own ldquoE-magnerdquo (No we werenrsquot really a flash-in-the-pan ponzi scheme after all)

3

At the outset let us thank all our readers for their enthusiastic response to the magazine We have encapsulated some of that encouragement as a new ldquoVoiceBoxVoiceBoxVoiceBoxVoiceBoxrdquo section Also debuting in this edition is a brand new quizzing section ldquoQQQQ----quotientquotientquotientquotientrdquo which we hope you would find exciting together with ldquoAce the CaseAce the CaseAce the CaseAce the Caserdquo a fresh Case study every month for you to face and juxtaposed with ldquoFactFactFactFact----0000----FactorFactorFactorFactorrdquofacts to rake your grey cells

E-magne is happy to build bridges with the student community in other colleges through its new feature rdquoFriends from YonderFriends from YonderFriends from YonderFriends from Yonderrdquo

Needless to mention we have your regular favorites ldquoRhyme amp Reasonrdquo ldquoPicture thisrdquo and the most awaited ldquoCampus Byterdquo keeping pace with the new additions

Please feel free to write to us at emaginemhrmgmailcom with your feedback and suggestions We would appreciate all your ideas and inputs

4

Hope you enjoy reading this as much as we enjoyed bringing it to you

Happy Reading

Regards

Team ETeam ETeam ETeam E----magnemagnemagnemagne 2008-2010

5

From the From the From the From the FFFFaculty deskaculty deskaculty deskaculty desk 7777

From the From the From the From the AAAAlumni desklumni desklumni desklumni desk 15151515

Friends from Yonder Friends from Yonder Friends from Yonder Friends from Yonder 20202020

Corporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityndashndashndashndashHope or Hope or Hope or Hope or HypeHypeHypeHype 27272727

Sweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of Adversity 32323232

Deflationary AtDeflationary AtDeflationary AtDeflationary Atttttyachar yachar yachar yachar 37373737

Itrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard Life 40404040

6

Politics Jai HoPolitics Jai HoPolitics Jai HoPolitics Jai Ho 46464646

Ace the Case Ace the Case Ace the Case Ace the Case

The Honda Case StuThe Honda Case StuThe Honda Case StuThe Honda Case Studydydydy 50505050

QQQQ---- quotientquotientquotientquotient 57575757

Picture thisPicture thisPicture thisPicture this

The Human ImpactThe Human ImpactThe Human ImpactThe Human Impact 60606060

Rhyme amp ReasonRhyme amp ReasonRhyme amp ReasonRhyme amp Reason

चाहतचाहतचाहतचाहत 61616161

Fact Fact Fact Fact ndashndashndashndash 0000---- FactorFactorFactorFactor 63636363

CCCCampus Byte ampus Byte ampus Byte ampus Byte 68686868

VoiceBoxVoiceBoxVoiceBoxVoiceBox 71717171

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

2

ldquoThe ceremony of innocence is drowned The best lack all conviction while the worst Are full of passionate intensity Surely some revelation is at hand Surely the Second Coming is at handrdquo

WB Yeats

Eerily contextual in these troubled times Yeats words remind us of our ominous responsibility where the inability of the good to act has led to the bad prevailing in more ways than one

We Team E-magnewelcome you to the Second Coming of your very own ldquoE-magnerdquo (No we werenrsquot really a flash-in-the-pan ponzi scheme after all)

3

At the outset let us thank all our readers for their enthusiastic response to the magazine We have encapsulated some of that encouragement as a new ldquoVoiceBoxVoiceBoxVoiceBoxVoiceBoxrdquo section Also debuting in this edition is a brand new quizzing section ldquoQQQQ----quotientquotientquotientquotientrdquo which we hope you would find exciting together with ldquoAce the CaseAce the CaseAce the CaseAce the Caserdquo a fresh Case study every month for you to face and juxtaposed with ldquoFactFactFactFact----0000----FactorFactorFactorFactorrdquofacts to rake your grey cells

E-magne is happy to build bridges with the student community in other colleges through its new feature rdquoFriends from YonderFriends from YonderFriends from YonderFriends from Yonderrdquo

Needless to mention we have your regular favorites ldquoRhyme amp Reasonrdquo ldquoPicture thisrdquo and the most awaited ldquoCampus Byterdquo keeping pace with the new additions

Please feel free to write to us at emaginemhrmgmailcom with your feedback and suggestions We would appreciate all your ideas and inputs

4

Hope you enjoy reading this as much as we enjoyed bringing it to you

Happy Reading

Regards

Team ETeam ETeam ETeam E----magnemagnemagnemagne 2008-2010

5

From the From the From the From the FFFFaculty deskaculty deskaculty deskaculty desk 7777

From the From the From the From the AAAAlumni desklumni desklumni desklumni desk 15151515

Friends from Yonder Friends from Yonder Friends from Yonder Friends from Yonder 20202020

Corporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityndashndashndashndashHope or Hope or Hope or Hope or HypeHypeHypeHype 27272727

Sweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of Adversity 32323232

Deflationary AtDeflationary AtDeflationary AtDeflationary Atttttyachar yachar yachar yachar 37373737

Itrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard Life 40404040

6

Politics Jai HoPolitics Jai HoPolitics Jai HoPolitics Jai Ho 46464646

Ace the Case Ace the Case Ace the Case Ace the Case

The Honda Case StuThe Honda Case StuThe Honda Case StuThe Honda Case Studydydydy 50505050

QQQQ---- quotientquotientquotientquotient 57575757

Picture thisPicture thisPicture thisPicture this

The Human ImpactThe Human ImpactThe Human ImpactThe Human Impact 60606060

Rhyme amp ReasonRhyme amp ReasonRhyme amp ReasonRhyme amp Reason

चाहतचाहतचाहतचाहत 61616161

Fact Fact Fact Fact ndashndashndashndash 0000---- FactorFactorFactorFactor 63636363

CCCCampus Byte ampus Byte ampus Byte ampus Byte 68686868

VoiceBoxVoiceBoxVoiceBoxVoiceBox 71717171

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

3

At the outset let us thank all our readers for their enthusiastic response to the magazine We have encapsulated some of that encouragement as a new ldquoVoiceBoxVoiceBoxVoiceBoxVoiceBoxrdquo section Also debuting in this edition is a brand new quizzing section ldquoQQQQ----quotientquotientquotientquotientrdquo which we hope you would find exciting together with ldquoAce the CaseAce the CaseAce the CaseAce the Caserdquo a fresh Case study every month for you to face and juxtaposed with ldquoFactFactFactFact----0000----FactorFactorFactorFactorrdquofacts to rake your grey cells

E-magne is happy to build bridges with the student community in other colleges through its new feature rdquoFriends from YonderFriends from YonderFriends from YonderFriends from Yonderrdquo

Needless to mention we have your regular favorites ldquoRhyme amp Reasonrdquo ldquoPicture thisrdquo and the most awaited ldquoCampus Byterdquo keeping pace with the new additions

Please feel free to write to us at emaginemhrmgmailcom with your feedback and suggestions We would appreciate all your ideas and inputs

4

Hope you enjoy reading this as much as we enjoyed bringing it to you

Happy Reading

Regards

Team ETeam ETeam ETeam E----magnemagnemagnemagne 2008-2010

5

From the From the From the From the FFFFaculty deskaculty deskaculty deskaculty desk 7777

From the From the From the From the AAAAlumni desklumni desklumni desklumni desk 15151515

Friends from Yonder Friends from Yonder Friends from Yonder Friends from Yonder 20202020

Corporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityndashndashndashndashHope or Hope or Hope or Hope or HypeHypeHypeHype 27272727

Sweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of Adversity 32323232

Deflationary AtDeflationary AtDeflationary AtDeflationary Atttttyachar yachar yachar yachar 37373737

Itrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard Life 40404040

6

Politics Jai HoPolitics Jai HoPolitics Jai HoPolitics Jai Ho 46464646

Ace the Case Ace the Case Ace the Case Ace the Case

The Honda Case StuThe Honda Case StuThe Honda Case StuThe Honda Case Studydydydy 50505050

QQQQ---- quotientquotientquotientquotient 57575757

Picture thisPicture thisPicture thisPicture this

The Human ImpactThe Human ImpactThe Human ImpactThe Human Impact 60606060

Rhyme amp ReasonRhyme amp ReasonRhyme amp ReasonRhyme amp Reason

चाहतचाहतचाहतचाहत 61616161

Fact Fact Fact Fact ndashndashndashndash 0000---- FactorFactorFactorFactor 63636363

CCCCampus Byte ampus Byte ampus Byte ampus Byte 68686868

VoiceBoxVoiceBoxVoiceBoxVoiceBox 71717171

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

4

Hope you enjoy reading this as much as we enjoyed bringing it to you

Happy Reading

Regards

Team ETeam ETeam ETeam E----magnemagnemagnemagne 2008-2010

5

From the From the From the From the FFFFaculty deskaculty deskaculty deskaculty desk 7777

From the From the From the From the AAAAlumni desklumni desklumni desklumni desk 15151515

Friends from Yonder Friends from Yonder Friends from Yonder Friends from Yonder 20202020

Corporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityndashndashndashndashHope or Hope or Hope or Hope or HypeHypeHypeHype 27272727

Sweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of Adversity 32323232

Deflationary AtDeflationary AtDeflationary AtDeflationary Atttttyachar yachar yachar yachar 37373737

Itrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard Life 40404040

6

Politics Jai HoPolitics Jai HoPolitics Jai HoPolitics Jai Ho 46464646

Ace the Case Ace the Case Ace the Case Ace the Case

The Honda Case StuThe Honda Case StuThe Honda Case StuThe Honda Case Studydydydy 50505050

QQQQ---- quotientquotientquotientquotient 57575757

Picture thisPicture thisPicture thisPicture this

The Human ImpactThe Human ImpactThe Human ImpactThe Human Impact 60606060

Rhyme amp ReasonRhyme amp ReasonRhyme amp ReasonRhyme amp Reason

चाहतचाहतचाहतचाहत 61616161

Fact Fact Fact Fact ndashndashndashndash 0000---- FactorFactorFactorFactor 63636363

CCCCampus Byte ampus Byte ampus Byte ampus Byte 68686868

VoiceBoxVoiceBoxVoiceBoxVoiceBox 71717171

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

5

From the From the From the From the FFFFaculty deskaculty deskaculty deskaculty desk 7777

From the From the From the From the AAAAlumni desklumni desklumni desklumni desk 15151515

Friends from Yonder Friends from Yonder Friends from Yonder Friends from Yonder 20202020

Corporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityCorporate Social ResponsibilityndashndashndashndashHope or Hope or Hope or Hope or HypeHypeHypeHype 27272727

Sweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of AdversitySweet are the Uses of Adversity 32323232

Deflationary AtDeflationary AtDeflationary AtDeflationary Atttttyachar yachar yachar yachar 37373737

Itrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard LifeItrsquos a Hard Life 40404040

6

Politics Jai HoPolitics Jai HoPolitics Jai HoPolitics Jai Ho 46464646

Ace the Case Ace the Case Ace the Case Ace the Case

The Honda Case StuThe Honda Case StuThe Honda Case StuThe Honda Case Studydydydy 50505050

QQQQ---- quotientquotientquotientquotient 57575757

Picture thisPicture thisPicture thisPicture this

The Human ImpactThe Human ImpactThe Human ImpactThe Human Impact 60606060

Rhyme amp ReasonRhyme amp ReasonRhyme amp ReasonRhyme amp Reason

चाहतचाहतचाहतचाहत 61616161

Fact Fact Fact Fact ndashndashndashndash 0000---- FactorFactorFactorFactor 63636363

CCCCampus Byte ampus Byte ampus Byte ampus Byte 68686868

VoiceBoxVoiceBoxVoiceBoxVoiceBox 71717171

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

6

Politics Jai HoPolitics Jai HoPolitics Jai HoPolitics Jai Ho 46464646

Ace the Case Ace the Case Ace the Case Ace the Case

The Honda Case StuThe Honda Case StuThe Honda Case StuThe Honda Case Studydydydy 50505050

QQQQ---- quotientquotientquotientquotient 57575757

Picture thisPicture thisPicture thisPicture this

The Human ImpactThe Human ImpactThe Human ImpactThe Human Impact 60606060

Rhyme amp ReasonRhyme amp ReasonRhyme amp ReasonRhyme amp Reason

चाहतचाहतचाहतचाहत 61616161

Fact Fact Fact Fact ndashndashndashndash 0000---- FactorFactorFactorFactor 63636363

CCCCampus Byte ampus Byte ampus Byte ampus Byte 68686868

VoiceBoxVoiceBoxVoiceBoxVoiceBox 71717171

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

7

Dr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit MaitiDr Prasenjit Maiti AAAASSISTANT SSISTANT SSISTANT SSISTANT PPPPROFESSORROFESSORROFESSORROFESSOR IISWBMIISWBMIISWBMIISWBM KKKKOLKATA OLKATA OLKATA OLKATA

CCCCAN AN AN AN SSSSOCIAL OCIAL OCIAL OCIAL CCCCAPITAL APITAL APITAL APITAL MMMMAKE AKE AKE AKE GGGGOOD OOD OOD OOD BBBBUSINESS USINESS USINESS USINESS SSSSENSEENSEENSEENSE

IIIINTRODUCTIONNTRODUCTIONNTRODUCTIONNTRODUCTION Social Capital as an analytical tool can be used in the field of Business Management to facilitate different business practices from both an ethical angle and a utilitarian perspective Business managers should try to entrench networks of trust loyalty and cooperation within and without their organizations This also makes good business sense in terms of rational choice theory Good business is also about establishing customer-friendly images in a

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

8

manner that highlights values such as reliability trustworthiness quality economy and durability These values evolve over time and are underpinned by a sustained relationship of confidence TTTTHEORETICAL HEORETICAL HEORETICAL HEORETICAL UUUUNDERPINNINGSNDERPINNINGSNDERPINNINGSNDERPINNINGS

The problematique of this paper is structured around the polemic of civil societal institutions (networks and embedded ness) and democratic governance (inclusive growth and participatory development) among other critical areas of social scientific research This line of theoretical research is expected to contribute new knowledge and facilitate innovative research to better understand the interactions and interplay between actors and their institutions

The politics of everyday life and human development are generally informed by the dynamics of choice and the strategies of cooperation This tension can be somewhat resolved by adopting the social capital approach as inclusive growth can more often than not be ensured by empowered choices and delegated actions

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

9

IIIIDEAS AND DEAS AND DEAS AND DEAS AND IIIIMAGESMAGESMAGESMAGES It may appear to be rather far-fetched to deploy a highly specialized social scientific theoretical category like Social Capital in the area of Business Management and Industrial Relations So innovative ideas supported by creative images are required to streamline Industrial Relations in the post-globalized scenario that predicates upon both a breakdown of barriers as well as establishment of new and difficult barriers in the cyber world of netizens their perceived expectations and their ever-increasing sense of achievements and complex role performances RRRROLE OF OLE OF OLE OF OLE OF TTTTRUSTRUSTRUSTRUST Business leaders have to realize that the pedagogics of trust and resilience of professional relationships can only be tested against either hypothetical or real life situations where the actual motivations aspirations perceptions preferences and culture root paradigms of individuals or groups are explicitly exposed in the given context of their informed self-interest Trust happens to be a matter of choices that is not altogether different from the various other choices we make during the course of an ordinary day But choices

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

10

are also inspired and conditioned by values that are established standards of social interactions and constantly relearnt during the life of organizations and the professionals who sustain such organizations But trust is also a societal resource that is limited by its very nature as individuals more often than not put their own self-interest first rather than the interest of their respective organizations The core challenge is to translate these small narratives of power into a grand narrative of preference that would ultimately facilitate a transition of business culture of given organizations So the game that is to be played by the different parties concerned would be to transcend the actors and institutions model to the actors in institutions prototype This would be a game that requires a multiplicity of stakeholders and a plethora of their interests that would finally be integrated in an overarching design of motivations aspirations and role performance

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

11

RRRRECIPROCITY OF ECIPROCITY OF ECIPROCITY OF ECIPROCITY OF TTTTRUSTRUSTRUSTRUST Trust and cooperation happen to be dynamic aspects of human behavior that are both acquired as well as achieved during the course of everyday interactive exercises One has to appreciate that trust as an interface is perhaps more potentially real and tangible rather than trust as a construct as the former is an arrangement of convenience connivance and knowledge while the former is a living entity that comes across our daily social interactions as a concept that works in real time In essence therefore reciprocation sustains trust while trust facilitates cooperation Relationships can be built upon cooperation competition and conflict Each such mode will explore new models of interface and would finally lead to an inchoate world of new possibilities where men and women in the industry would steadily learn how best to unlearn past lessons and deschool themselves from the cultural baggage handed down the generations For one lesson is almost clear at this juncture of empirical findings ie actors will only cooperate if there are elements of confidence and

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

12

potentialities of profit to be found in such bilateral or even multi-modal discourses But what about the body corporate as a whole This is an entity that can neither be enticed nor be allured into rash decisions and myopic strategies If cost-cutting is the order of the day and free rider expenditures are on their way out then it is also the duty of business managers to adequately sensitize their industrial work forces and integrate them in a culture of consensus without which the entire complicated domain of trust management would be severely disempowered TTTTRUST RUST RUST RUST MMMMANAGEMENTANAGEMENTANAGEMENTANAGEMENT From the management of human values to the management of corporate trust is a long arduous and unenviable journey that requires out of the box thinking matched with the capacity to relate to the empathy of individuals So rapport-building would appear to be a crucial requirement in this context of trust management when business leaders should be able to overcome the tedium of Human Resource Development overkill in order to efficaciously enter into revolutionary dialogues with both blue as well as white collar workers to make them chant the mantra of their respective organizations underpinned by their rational choices

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

13

RRRRATIONAL ATIONAL ATIONAL ATIONAL CCCCHOICEHOICEHOICEHOICE It is somewhat difficult to estimate the rationality of a choice until the outcome of that choice is perceived either in material or else in psychological terms Exactly how rational a choice is would have to be decided subsequently when the question how utilitarian that choice was would emerge in the future The issue of Industrial Relations is all about the management of choices in the workplace OOOOWNERSHIP WNERSHIP WNERSHIP WNERSHIP TTTTRUSTEESHIPRUSTEESHIPRUSTEESHIPRUSTEESHIP The issue of Ownership Trusteeship is also almost organically related to the issue of institutions Each business organization in sociological terms is an institution replete with a history of evolution work culture Trade Union ethics and typical management practices So the study of business organizations as dynamic institutions of power authority repression obedience reward and punishment may lead to an ulterior understanding of Industrial Relations Actors and their interventions become criticalities that have to be objectively factored into the discourse of polemics that center on issues concerns of Industrial Relations The credo of loyalty is also another ponderable that may be studied or else addressed in order to appreciate

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

14

the different dynamics of Social Capital Rational Choice and Value Management

EEEELECTRONIC LECTRONIC LECTRONIC LECTRONIC SSSSOURCESOURCESOURCESOURCES

Social Capital Gateway (edited by Fabio Sabatini)

URLURLURLURL lthttpwwwsocialcapitalgatewayorggt

AAAACKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTSCKNOWLEDGMENTS

The author wishe s to thank his colleague s at the Danish Institute of Rural Research and Development (IFUL)

under the University of Southern Denmark Esbjerg where he was invited as a Gue st Profe ssor in 2007 for their insights into Social Capital that originally inspired the first draft of this paper The usual disc laimer applies

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

15

Mr Mr Mr Mr Joydeep GhoshJoydeep GhoshJoydeep GhoshJoydeep Ghosh MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003 MHRM Batch 2003----2005200520052005

Its recession time a time when suddenly importance of HR

department gets highlighted in all companies Staff fears loss of jobs so every time an HR Manager walks in or calls in someone the fear

of pink slip grips in The Management suddenly wakes up to the ldquohighrdquo number of staff strength (which it forced to get hired in the first place) eating away half its revenues and asks for drastic

reductions or in management terms ldquocut flabrdquoThe poor HR is left to grapple with the pressure from top and the uncertainty in the eyes

of the staff This is a story of a HR in recession time trying to find a balance between both worlds

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

16

Once I met a doctor during a pre-employment test and after checking my eyes he asked me ldquoDo you have any problems with

your ENTrdquo to which I nodded my head honestly and said ldquonone known to merdquo The doc replied in an accented style ldquowell nobody

ever comes in a pre-employment test and says he has a problemrdquo I

smiled and said ldquoWell doc I am an HR and I am not supposed to lierdquo The doc stared at me with a blank face and said ldquosupposerdquo

During these times itrsquos interesting to see how we HR are reacting to

the happenings around us I see a feeling of ldquoitrsquos not happening to

me so why bother attituderdquo and for those where it is happening in my company ldquolet me just get out of this placerdquo

We often forget that we HR are also like any other staff trying to

earn our living through legal means and behave exactly the way anybody else does however we choose not to be recognized like them

IT has revolutionized the way we work and sacking or in system terms ldquoterminationrdquo is much easier to do on the system than

creating an employment With all the workflows around all you

need to do is raise a request Itrsquos interesting to see that for joining the staff needs to visit the HR and come over to office however when

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

17

it comes to leaving a request can be raised from anywhere in the world and voila I am through

Earlier we used to spend most of our time with a bunch of papers and files now we spend less of our time with a bunch of papers and files and more on emails and updating the system To most of the queries

received standard reply is ldquocan you drop a line or raise a request on the self service modulerdquo

We love meetings especially with mangers where we can share our part of ldquogyanrdquo with some complicated references to manuals

policies and yes the LAW One who fears God has to fear the law and in turn fear from us as we are the guardians of implementing the same inside the boundaries of our organisation

I often compare us to the likes of our state police though unlikely that it may sound we do behave and face situations similar to

them They are battered by the ministers vis a vis the so called management in our case and by the public vis a vis our staff It is

always an ethical dilemma to be honest and fair or to only appear

as one

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

18

Experimentation or in organizational terms innovation has been our favourite subject whether it is about changing the menu in the

canteen or launching a new version of the old ldquoStar of the month awardrdquo we get an adrenal rush moment we see something new and

fresh We just love to do it

Future is always our favourite subject to talk about and we want to be the first ones to speak about it having all the knowledge and

proudly share it with others What is going to happen in future

What new plans When is the new system coming We love it all

and we always have the scoop story on it

We are the guardians of confidential information or the inside information we know it all Why was someone hired or why was

someone fired Why did he get promoted or why was he sidelined Information just comes to us on its own Now I know why most HR

managers have big tummies

Yes we do get frustrated at times when we see things going out of our

hands and canrsquot do much about it When we see decisions being

made by a bunch of intelligent and highly paid people with lack of common sense when we ask the question ldquowhy did you not tell me

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

19

about this earlierrdquo and the manager says ldquoI never thought it would be this big a problemrdquo

The twist and tales are the life of an HR where every day is a new day with a reference to the past Where every problem is resolved using a bunch of solutions with varied permutations and

combinations We are HR the spine of an organisation which always can only be seen from the back

The author is a HR Specialist working with an International Airline The views presented above are his own and has no relation with that of the organisation

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

20

AbhisheAbhisheAbhisheAbhishek Singhalk Singhalk Singhalk Singhal amp amp amp amp Shivani GillShivani GillShivani GillShivani Gill

PGDM (RM) K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research K J Somaiya Institute of Management Studies amp Research MumbaiMumbaiMumbaiMumbai

ldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assetsldquoIdentifying and managing your assets Talent Talent Talent Talent ManagementManagementManagementManagementrdquordquordquordquo

This paper highlights the talent which builds world ndash class products and services nurtures employee relationship The

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

21

learning and development performance and incentives management employee retention work force planning according ability job-fit and worker redeployment are all part

of the new workforce science called talent management Thus the paper examines the proven and leading best practices that can improve talent management for organizations

The following golden rules are discussed

bull Prioritization means talent management is about the not the many

bull Ongoing sponsorship from the highest level is essential

bull Organizations need a common and consistently interpreted view of what talent they are seeking and wish to retain

Ongoing best practicesOngoing best practicesOngoing best practicesOngoing best practices

Basic Best PracticesBasic Best PracticesBasic Best PracticesBasic Best Practices

bull Organizations operating corporate career site with following

elements

‐ Posting job boards newsgroups advertising

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

22

‐ Information on benefits corporate culture and advance opportunities

‐ Create store and manage multiple profiles along with

personalized email acknowledgements

‐ Tools to register interactive exercises privacy policies pre-screening and colleague referrals

bull Manage applications database efficiently to reduce time and

collect vital data for workforce planning

bull Integrated employee plan software and workforce analytics

bull Automated screening sorting and ranking tools

Advanced Best PracticesAdvanced Best PracticesAdvanced Best PracticesAdvanced Best Practices

‐ Large multinational organizations are looking for solutions they can deploy worldwide that will accommodate differences in language culture and laws Organizations want solutions that

can stand alone and integrate with ERP software (eg

PeopleSoft Oracle and SAP)

HRMS and other HR technologies

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

23

‐ Large organizations also choose to outsource large HR components to specialty organizations like BPOrsquos and HROrsquos In order to focus internal HR expertise on strategic and

consultative roles

‐ Organizations are adopting easier administrative tools to make changes looking for solutions that are scalable and flexible which solve candidate management problems talent

relationship management workforce planning or retention as priorities

‐ Integrating temporary third party tools build alumni

networks employee and customer referral programs and conduct web research

‐ Align recruitment goals with learning and performance management

‐ Developing an e-recruitment strategy that connects employment branding with e-recruitment functionality

Moving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent ManagementMoving Beyond Talent Management

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

24

First switching between a long-term and short-term view can send out a strong message that talent management is merely nice to have rather than being a strategic imperative leaving

people to determine whether this is a good place to pursue their careers Second the positive effects of demonstrating a continuing commitment will be enhanced when times are hard There is a clear message about the commitment to personal

development and to the longer term and this will attract andor continue to motivate people with the right personal values and competencies

Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when Some of the questions which companies should consider when building talent are as followsbuilding talent are as followsbuilding talent are as followsbuilding talent are as follows

bull What is the business case for talent

bull What are the key outcomes the manager expects to achieve

bull Who are the key sponsor(s) (Pertaining to the key positions in the organisations in which talent has to be retained)

bull Is there a commonly held definition for talent or does it mean different things for different parts of the business

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

25

bull Have the company defined entry requirements to be considered for the talent pool

bull Is there an expectation that successful members of the talent

pool would achieve a specified number of career moves within a two or three year time-span

bull Does the company name itrsquos ldquoArdquo list or high flyers Is it a transparent programme or a hush-hush campaign

Organizations moving along growth trajectories must find design solutions that do not become rigid and inflexible but rather

enable ongoing creativity innovation improvement evolution

and growth

ConclusionConclusionConclusionConclusion

Effective talent management is essential to the success of organizations over the next several decades The reasons range

from cost saving and employee retention and maintaining an ability to source and attract external candidates in right labour markets E-recruitment and automated talent management continue to evolve at a fast pace To keep up with

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

26

the demands of the workplace system vendors will need to further consolidate each of the elements in talent supply chain into one seamless system This means that recruiting solutions

will become capable of managing total workforce acquisition efforts and that these systems will incorporate workforce planning performance learning and incentive management tools among others We are not all the way there yet but by

making talent management more efficient and productive technology can enable a better future for the workforce Indeed no organization will be able to compete and prosper in this

century without a strategic and tactical talent management capacity

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

27

Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008Jayeeta Dutta MHRM 2008----2010201020102010

As we all know Corporate Social Responsibility is the commitment of business to contribute sustainable economic development working

with employees their families the local community and society at

large to improve their quality of life

The term Corporate Social Responsibility was coined in 1953 with

the publication of Bowenrsquos ldquoSocial Responsibility of Social Responsibility of Social Responsibility of Social Responsibility of BusinessmenBusinessmenBusinessmenBusinessmenrdquo

In 1984 celebrated management consultant Peter Drucker wrote about imperative to turn social problems into economic

opportunities The 1990s saw CSR become an established industry

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

28

with major companies like PWC KPMG entering the CSR service provision market

The type of activities companies undertake to take an attempt to be seen as socially responsible include

Corporate philanthropyCorporate philanthropyCorporate philanthropyCorporate philanthropy Donating to charities is a simple and

reputation enhancing way for a company to put a numerical value on its CSR commitment

CauseCauseCauseCause----related marketingrelated marketingrelated marketingrelated marketing cause related marketing such as IBMrsquos highly successful lsquocomputers for schoolsrsquo promotion is a partnership

between a company and a charity

SSSSponsoring ponsoring ponsoring ponsoring awardsawardsawardsawards such as The Reebok Human Rights Awards

Community invCommunity invCommunity invCommunity investmentestmentestmentestment Community investment covers a whole

range of initiatives including running health programmes sponsoring schools playgrounds or community centres or signing a

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

29

memorandum of understanding with communities affected by a companyrsquos impacts

EcoEcoEcoEco----effieffieffiefficiencyciencyciencyciency Minimizing the companyrsquos environmental impact particularly around highly visible aspects of its operation or in areas where it makes financial savings is a particularly popular

tactic amongst companies whose products are inherently destructive to the environment

But a report of Christian Aid-ldquoBehind the ldquoBehind the ldquoBehind the ldquoBehind the mask themask themask themask the real face of real face of real face of real face of corporate socialcorporate socialcorporate socialcorporate social responsibilityrdquoresponsibilityrdquoresponsibilityrdquoresponsibilityrdquo demonstrates how over the last past

decade companies have used an image of social responsibility to oppose regulation and convince governments in rich countries that business can put its own house in order

The report demonstrates that Shell British American Tobacco and Coca Cola make things worse for the communities in which they

work

R Shell in Nigeria claims that it has turned over a new leaf there and strives to be a good neighbour Yet it still fails to quickly

clean up oil spills that ruin villages and runs community development projects that are frequently ineffective and which

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

30

sometimes even widen the divide in communities living around the oilfields

R British American Tobacco stresses the importance of upholding high standards of health and safety among those working for them and claims to provide local farmers with the necessary training and

protective clothing But contract farmers in Kenya and Brazil claim this does not happen and report chronic ill heath related to

tobacco cultivation

R Coca-Cola emphasises using natural resources responsibly Yet a

wholly owned subsidiary in India is accused of depleting village wells in an area where water is notoriously scarce and has been told by an Indian court to stop drawing ground water

Since companies cannot act in any wider interest than the interest of their shareholders to make profit CSR is of limited use in creating

social changes CSR is also a vehicle for companies to thwart attempts to control corporate power and to gain access to markets

Governments should adopt an international set of standards for the

behaviour of companies Rich countries like Britain have regulations that bind companies to good ethical practice at home So

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

31

why companies should not be tied to similar standards when they are working in poor countries Instead of talking about more

voluntary CSR governments should be discussing how new laws can raise standards of corporate behaviour

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

32

Tuhina RoyTuhina RoyTuhina RoyTuhina Roy MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

When the world is at its knees with the wavering economic

condiitons and terrorism is spinning out of control things seem to be headed for a rough time at least for some time

With the start of the vanishing of the worldrsquos top investment

banking firms rest of the top companies of the other sectors are following the same trot most of them being on the government

extended life support

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

33

Out of the huge down turn there are teachings to jot down and learning made for the future generations to come Lessons can be

learnt from the past and we should have been aware of what John Gower had said more than six decades ago ldquoIt had been seen and felt full often the hard time after the softrdquo

South America which was bolstering about it zooming economy last year is already back in its crunches to save what so ever it has

to survive the crisis The United States and Russia being hit hard

are leaving no stone unturned to survive it European nations have

been pushed to the brinkhellip they need to count on external help The G-20 summit is in progress to chalk down the survival strategies and lend a helping arm to the needful

Apt time for the terrorism to flourish especially in Asia as a whole the neighbouring states of Pakistan Sri Lanka Bangladesh and

Nepal facing the heat Pakistan has to face the brunt of playing both sides results presently been seen Sri Lanka on the other hand found it to be the right moment to clean off the separatist outfit

LTTE to the full Bangladesh and Nepal have internal problems going on on a regular basis

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

34

So is Indiarsquos fate implied from the above facts Well not really Even as the world reels under recession India remains the country

with the biggest Growth Potential (after China) and a dynamic economy growing at 7

Not more than a year ago there were huge floods in Bihar with

catastrophic results in case of livelihood lost To the flood victims their loss was far more painful than that of the financial majors

because they had lost everything But the most observant thing

about it was that the people accepted the situation did not get

panicky and started off with their lives instantly from scratchhelliphellipperfectly befitting the lsquoIt happens only in Indiarsquo theme

Indias cultural heritage dates back to 5000 years Very few

countries in the world have a social and religious structure which withstood invasions and kept its identity Iraqi government has

sent 50 people for spiritual training to India thereby bringing light to the fact that even Iraq with its 700000 widows and one million orphan children is adopting Indian spirituality to end violence

So far So goodhellipSimultaneous entry for thorns in the rosy caricature Challenges like poverty illiteracy social equity poor infrastructure national security still stare us in the face the same

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

35

as they did when our country gained its freedom more than 62 years ago So exactly what have all these governments over the last 62 years accomplished since then Not much it seems And it looks like we are still ill-prepared to address these challenges - in terms of the quality of our political leadership Poor educational levels appalling level of criminalization poor attendance records divisive politics a long list of scams little if any contribution to nation building etc are just some of the sterling qualities most of our politicians can be proud of A few well educated honest and efficient politicians stand out as exceptions truly heroes given the generally shady profile and even darker underbelly of our political class

It is amazing to see a country of over a billion go to the polls With so many people contesting for a handful of seats the passing of an election is nothing short of a miracle

But miracles do not occur Unfortunately not all of the billion come out to vote

If there is anything worse than a criminal in politics it is the citizen who having failed to vote has allowed him to get there and

then has the audacity to whine about it

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

36

In the words of the Guru of Joy Sri Sri Ravishankarji ldquoI appeal to ldquoI appeal to ldquoI appeal to ldquoI appeal to Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good Maoist rebels to shun bullets for the ballot Maoist youths are good

at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There at heart They are fighting against corruption and disparity There is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country is need to bring them into the mainstream of society The country

needsneedsneedsneeds their servicerdquotheir servicerdquotheir servicerdquotheir servicerdquo

I am young I have stars in my eyes for my country and myself It is too early for me to lose faith in the system When I cast my first

vote it will be because I care I believe that my vote will have clear

plan to shape the future sometime somewhere because Democracy

Works

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

37

Pritam SenPritam SenPritam SenPritam Sen MHRM 2008 MHRM 2008 MHRM 2008 MHRM 2008----2010201020102010

Still there is no relief for the middle class in India Although we have seen a steep fall in the inflationary rate in recent time the

the lower middle class are yet to get any benefit from it as several food articles are priced quite high still now It has been recorded as

243in the last week of February But still there is no respite as food items has become more than 8 dearer than what it had been a year ago Annual inflation for food articles has risen up to 83 fro

823 which is further a matter of concern Prices of fruit and vegetable have gone up 2 and cereals have also become costlier

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

38

Economists are expecting inflation to slip under zero due a base effect The main reason for this downfall of inflationary rate is

because of low demand in the marketplace Due to recession through out the whole world Indian market has also seen a downfall in

demand Machinery and textiles has become cheaper now days

People are more interested in saving money than in investing in different areas It has resulted in easing prices of articles This indeed

is going to add a new color in the upcoming political battleground As there is no chance of recovery from the current recession it is

really hard to say how long this downtrend would be continued

28 Febrsquo0928 Febrsquo0928 Febrsquo0928 Febrsquo09 21 Febrsquo0921 Febrsquo0921 Febrsquo0921 Febrsquo09 1 Marrsquo081 Marrsquo081 Marrsquo081 Marrsquo08

GeneralGeneralGeneralGeneral 243243243243 303303303303 621621621621

PrimaryPrimaryPrimaryPrimary 584584584584 599599599599 943943943943

FuelFuelFuelFuel 513513513513 ----397397397397 669669669669

Manufactured itemsManufactured itemsManufactured itemsManufactured items 396396396396 450450450450 469469469469

(Values in )

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

39

Comparative study of different items in two successive years

We have started talking about this drop in inflation But can it really be term as a downfall of inflation Let us try to answer this question We know inflation means dynamic process of equilibrium

which means a steady rise in index no of prices over time According to Gardner Ackley ldquowe can define inflation as a persistent and

appreciable rise in the general level of prices This clearly makes inflation a process of rising prices not high pricesrdquo So when there is

a steep fall in the rate of prices of commodities we cannot term it as inflation This is a clear case of deflation Basically what it means is actually just the contrary of inflation ie continuous fall of

prices

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

40

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008---- 2012012012010000

Michael Smith 40 died in March 2000 It is said that Smith killed himself after failing to meet performance targets set by his employer the ANZ bank As manager of investments and

lending Smith became depressed as he failed to meet high sales targets Paul Duff who had the same job at ANZ claims the demands pushed him too into despair

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

41

Dramatic as it might sound these incidents and events do happen in the daily grind of the modern workplace The statistics is there to support these alarming statements

According to ABS National Health Survey 2001 and Grant Thornton IBOS Survey 2004 1 in every 3 adults suffers from moderate to extreme stress this represents an increase of nearly 40 in just 4 years Organizations tend to overlook this grave

issue thinking it to have no implication on the performance of the employees That is a terrible mistake to make when ignoring this aspect of the modern workplace can cost organizations

millions in losses Stress-related workers compensation claims have increased by 400 in the last 10 years this alone goes on to say a lot about how this seemingly innocuous aspect affects the workplace Work-related stress accounts for the longest stretches

of absenteeism

The first step towards dealing with workplace stress is to identify the symptoms that mark the fact that fact you are a victim The symptoms can include-

Feeling anxious irritable or depressed

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

42

Apathy loss of interest in work

Problems sleeping

Fatigue

Trouble concentrating

Muscle tension or headaches

Stomach problems

Social withdrawal

Using alcohol or drugs to cope

The reasons why you might be experiencing these symptoms can be many but If your mind is cluttered with thoughts of being

laid off if you feel pressurised all the time to work overtime to cope up with staff shortages and meet up with rising expectations with no increase in job satisfaction and forced to work at optimum level all the time itrsquos more likely than not

that the symptoms are workplace related

Having spotted the culprit to stress here are some steps you can take in this regard-

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

43

Time management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stressTime management tips for reducing job stress

Create a balanced schedule Analyze your schedule responsibilities and daily tasks and Try to find a balance

between work and family life social activities and solitary pursuits

Donrsquot over-commit yourself Avoid scheduling things back-to-back or trying to fit too much into one day Drop tasks that

arent truly necessary

Try to leave earlier in the morning Donrsquot add to your stress

levels by running late

Plan regular breaks Make sure to take short breaks throughout the day to sit back and clear your mind

Task management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stressTask management tips for reducing job stress

Prioritize tasks Make a list of tasks you have to do and

tackle them in order of importance If you have something particularly unpleasant to do get it over with early The rest of your day will be more pleasant as a result

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

44

Break projects into small steps If a large project seems overwhelming make a step-by-step plan

Delegate responsibility You donrsquot have to do it all yourself

whether at home school or on the job If other people can take care of the task why not let them

Apart from these time and task specific measures there are some general steps which we can take to tackle workplace stress in

general because stress has a hangover effect so stress related to anything permeates into everything else So itrsquos better to handle stress as it arises The remedial steps can be-

Get time away If you feel stress building take a break Walk away from the situation Take a stroll around the block sit on a park bench or spend a few minutes meditating

Talk it out Sometimes the best stress-reducer is simply

sharing your stress with someone close to you

Cultivate allies at work Just knowing you have one or more co-workers who are willing to assist you in times of stress will reduce your stress level

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

45

Find humour in the situation When you ndash or the people around you ndash start taking things too seriously find a way to break through with laughter

When job and workplace stress surrounds you you canrsquot ignore it but with these simple steps you can regain control over yourself and the situation Your growing sense of self-control will also be perceived by others as the strength it is leading to

better relationships at work today and a happy and successful career in the future

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

46

Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008Suman Mordina MHRM 2008----2010201020102010

ldquoldquoldquoldquoWe cannot safely leave We cannot safely leave We cannot safely leave We cannot safely leave politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy politics to politicians or political economy to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the to college professors The people themselves must think because the people alone can actpeople alone can actpeople alone can actpeople alone can actrdquo rdquo rdquo rdquo

Henry GeorgeHenry GeorgeHenry GeorgeHenry George

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

47

I belong to a small town Ranchi Nowadays I donrsquot come across people asking me to locate Ranchi on the atlas thanks to our

Indian cricket team captain- Mahi bhaiya

I got a bike in the year 2002 and was on cloud nine But the petrol allowance always troubled me as I used to go out with friends

without informing my parents One day I came to know that there is a rally of a political party and who ever participates will get

two litres of petrol and hundred rupees as a token of participation

and support I calculated the RoI and found it to be more than 500

much more than Berkshire Hathaway As I was there one among the troop I was shouting slogans - ldquoXYZ ki Jai ho Jai hordquo Suddenly I was taken aback by desires of the aspiring MP We were

ordered to block the road This was because the public and the press could see the power which XYZ had possessed Now all on a sudden

my RoI saw a southward dive

These incidents donrsquot require an ISO approval or an AAA+ rating to prove its authentication Join a rally and this amount of public-

centric feeling can be found among the political aspirants (at least in most)

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

48

Along these political weapon lines our politicians have found many new ways to do ldquoSamaj or Desh Sewardquo They now have

developed compensation package to woo political capital Two incidents occurred during the Holi celebration Mr Mulayam Singh

Yadav and Mr Govinda putting green colour to the voters through

few ldquohari pattirdquo They say it was unintentional but sir our heart compels us to have faith in our IQ

So as the election dates arrive we hope to get more such

entertainments At least now we will have something out of the

ldquosaas-bahurdquo serials to get ourselves entertained midst of all the recession pink slips and lower GDP news

There is an old saying ldquoin every problem there is a solution hiddenrdquo

So I think here is also a solution and that is to fight the global recession lowering GDP etc

The central government should get the liberty to bring all the festivals in the month(s) prior to election Holi Id Diwali

Christmas Pongal etc etc These months will see a lot of

monetary empowerment among the poor people They will be getting political compensation package the students will also get a better

RoI This in return will encourage spending which will increase

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

49

demand of goods and services and there will be increase in investment- thus pulling up the GDP Bringing all the festivals

together will give a full month holiday to all the employees But March being the closing month of the financial year they will

have to work and thus be rewarded with overtime benefits This will

increase spending and thus high investment-higher GDP All of a sudden we would realise that our GDP is growing at 10 The

student will also benefit by getting one more month as exam leave Now this model will be a case study at Harvard and IIMs and our

politicians will preside over those sessions as guest lecturers

So ldquoPolitics-Jai Hordquo

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

50

Clockwise from top left corner

Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Manish Prakash Priti Chakraborty Sharmila Ray amp Kusumita Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007Sahoo MHRM 2007----2009200920092009

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

51

On July 25th 2005there was a huge workers unrest in Gurgaon police beat up thousands of workers of Honda motors and scooters

India(HMSI)in the premises of mini secretariat that is the office of the Deputy Commissioner of Gurgaon district

Facts of the caseFacts of the caseFacts of the caseFacts of the case

The HMSI a Japanese multinational automobile company has a huge manufacturing plant at Manesar in Gurgaon There are

about 4000(about 1000 temporary) workers who have been working for years for the company without any major unrest

It was reported that the workers were not happy with the behaviour of one of the vice-presidents of the companyHiroshe He reportedly kicked a worker He unfurled the turban of another Sikh worker

The workers felt humiliated and protested against this inhuman treatment but the management brushed aside the issue and asked

them to be careful when dealing with company officials especially foreign ones Given frequent incidents like these the workers decided

to form an employees union Honda Employees Union that would

protect their collective interests The union got affiliated to AITUC the trade union of CPI

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

52

The management resented the move and decided to resort to lockout for the existing workers and announced a fresh recruitment drive

Workers Workers Workers Workers versionversionversionversion The workers of Honda who report to work by 730 get conveyance but on June 27th they did not find any and when they arrived at the

factory they found police standing both inside and outside the factory And a notice hanging on the locked gate that if they give

an undertaking of good conduct they will be permitted to enter in other words they were asked not to join any employees union

By 830 all had decided that they will do as asked but at 130pm the

management announced through loud speakers that services of all

the workers are terminated and no one should be seen within

100meters of the factory Next day Honda started to recruit new people with the help of district administration himself was announcing the recruiting drive in neighbouring villages

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

53

Few days later management agreed to take in the workers phase by phase but again went back on its words It also refused to take

back 50 people whose service was terminated for lack of good conduct and discipline

The workers did not agree to this demand they wanted security of

job because they had invested 2yrs in training and passed series of tests In this regard they decided to hold a rally and submit a

memorandum to the district administration When they were

heading towards the Mini Secretariat the police stopped them The

situation became tense and police threatened to apply force The ensuing melee resulted in stone pelting and workers burning 2 govt vehicles

Few hours later when the workers peacefully assembled in front of MS the police with greater reinforcement lathi charged the

workers in presence of DC and other senior officials The workers were surrounded from all sides they had no escape route They were beaten mercilessly resulting in severe head and limb injuries (700

injured about 100 of them seriously

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

54

Management version Management version Management version Management version Personnel department commented that the workers were undisciplined and inefficient and therefore disciplinary actions

were deemed fit against them They were compelled to take preventive measures by calling the police

AITUC versionAITUC versionAITUC versionAITUC version AITUC spokesperson alleged that the administration was uncooperative and in collusion with the management against the workers

AftermathAftermathAftermathAftermath Honda suffered losses to the tune of 100crores

Production was cut down by 75

Companyrsquos brand name suffered

SettlementSettlementSettlementSettlement Later management agreed to take back the workers but insisted

that enquiry will continue against suspended workers They asked the union to drop all charges against them and sign undertakings

not to hold any strike for next 1 year

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

55

SuggestionsSuggestionsSuggestionsSuggestions The HMSI workers were facing chronic problems like a crammed canteen brutal rules and regulations harassment of women

workers They lacked a formal grievance redressal body

The hr manager should have taken immediate action rather than

allowing the situation to smoulder

A contractor should have hired the labourers And in case of any such trouble the IR department should have been informed first and

matter should have been solved together by the management IR dept and the contractor Instead of a complete lock out the IR dept

should have first issued a show cause notice

Throughout management was resorting to third party reconciliation methods Because the workers were not directly

involved in the dialogue process the AITUC got pre-eminence and

the workers were misled

To operate successfully in another country any MNC should consider the cultural and industrial environment of that

particular country But the Japanese MNC was against the

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

56

formation of trade union which is a natural process in the manufacturing sector of a welfare country like India

The existing labour and industrial laws of India suit the welfare state concept It should be amended to suit a globalized economy and changing demands of the time

Finally it is important to recognise that there always has been a class struggle and history has proved that the justified demands of

the working class cannot be suppressed by repressive policies It will lead to more resistance So this calls for an improved industrial

relations system and awareness off human rights

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

57

Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008Malini Sengupta MHRM 2008----2010201020102010

1 -Bloomrsquos taxonomy of learning domains divides learning development into three main aspects Cognitive Affective and Psychomotor What are these three aspects of personal development more commonly called

2- Who wrote the book called Seven Habits of Highly Effective People 3- What is the alternative work schedule that allows employees to voluntarily agree to reduce their work time and pay called

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

58

4-What do we better know an incumbent who is paid above the range set for the job as

5-Which is the fifth letter of the Greek alphabet

6-Which management and behavioural concept did Daniel Goleman popularize in his eponymously titled 1995 book

7-Identify the personalities

8-By what name is the Phiroze Jeejebhoy Towers better known as

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

59

9-Which publication advertised itself with the lines ldquoSoftware for the most advanced microprocessor on this planetrdquo

10-Which Indian bank features Goddess Lakshmi in its logo

AnswersAnswersAnswersAnswers

1 Knowledge Attitude Skills 2 Stephen RCovey 3 V-time 4 Red-circled Employee 5 Epsilon 6 Emotional Intelligence 7 Dhirubhai Ambani amp CK Prahlad 8 Bombay Stock Exchange 9 The Economic Times 10 Dena Bank

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

60

Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008Bikram Sarkar MHRM 2008----2010201020102010

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

61

चाहतचाहतचाहतचाहत

कभी चाहती ह हवा बन जाऊ Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008Rumy Ghosh MHRM 2008----2010201020102010

और सहानी खसब हर तरफ फलाउन

कभी चाहती ह पछ बन जन

सार जहा क सर कर औऊ चाहती ह

कभी क बादल बन जाऊ

और बस झम क क मोर भी शमा जाय

चाहती ह कभी सरज क करण बन जन

करण बन सव)य काश फलाऊ

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

62

कभी चाहती ह नगमा बन जाऊ

और सभी क होठो पर सज जाऊ

कभी चाहती ह अरमान बन जाऊ

अरमान बन सभी क दल म बस जाऊ

चाहती ह कभी धड़कन बन जाऊ

और सभी क दल क ज़3रत बन जाऊ

चाहती ह कभी ख़शी बन जाऊ

ख़शी बन हर तरफ खश-हाल5 फलाऊ

चाहत चाहत और चाहत

चाहत तो हजार6 ह7 हजार6 ह7 8वश

नाम मकन ह7 सबका परा होना

करण बादल पछ खशब हवा और ना9मा बनना

कसीक बझी आख6 का चमक बनना

पर सख होथोब क मltकान और कसी बझ दए को

उजाल द पाना ममकन - सा लगता ह7

तोह gtय न दकर ltनह क कछ बद

म 7 साथक - धय हो जाऊ

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

63

Just keep scrolling downJust keep scrolling downJust keep scrolling downJust keep scrolling down This is very interestingThis is very interestingThis is very interestingThis is very interesting After After After After reading it youll go duhreading it youll go duhreading it youll go duhreading it youll go duh I didnt know thaI didnt know thaI didnt know thaI didnt know thatttt Stewardesses is the longest word typed with only the left hand And lollipop is the longest word typed with your right hand

(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)(Bet you tried this out mentally didnt you)

No word in the English language rhymes with month orange silver or purple

Dreamt is the only English word that ends in the letters mt

(Are you doubting this)(Are you doubting this)(Are you doubting this)(Are you doubting this)

Our eyes are always the same size from birth but our nose and ears never stop growing

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

64

The sentence The quick brown fox jumps over the lazy dog uses every letter of the alphabet (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy (Now you KNOW youre going to try this out for accuracy rightrightrightright))))

The words racecar kayak and level

are the same whether they are read left to right or right to left (palindromes) (Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)(Yep I knew you were going to do this one)

There are only four words in the English language which end in dous tremendous horrendous stupendous and hazardous (Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you)(Youre not doubting this are you) There are two words in the English language that have all five vowels in order abstemious and facetious (Yes admit it you are going to say a e i o u)

TYPEWRITER is the longest word that can be made using the letters only on one row of the

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

65

keyboard (All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)(All you typists are going to test this out)

A cat has 32 muscles in each ear

A goldfish has a memory span of three seconds (Some days thats about what my memory span is)

A jiffy is an actual unit of time for 1100th of a second A shark is the only fish that can blink with both eyes

A snail can sleep for three years (I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)(I know some people that could do this too)

Almonds are a member of the peach family

An ostrichs eye is bigger than its brain (I know some people like that also)

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

66

Babies are born without kneecaps They dont appear until the child reaches 2 to 6 years of age

February 1865 is the only month in recorded history not to have a full moon

In the last 4000 years no new animals have been domesticated

If the population of China walked past you 8 abreast the line would never end because of the rate of reproduction

Leonardo Da Vinci invented the scissors Peanuts are one of the ingredients of dynamite

Rubber bands last longer when refrigerated

The average persons left hand does 56 of the typing

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

67

The microwave was invented after a researcher walked by a radar tube and a chocolate bar melted in his pocket (Good thing he did that)(Good thing he did that)(Good thing he did that)(Good thing he did that)

The winter of 1932 was so cold that Niagara Falls froze completely solid

There are more chickens than people in the world

Winston Churchill was born in a ladies room during a dance

Women blink nearly twice as much as men

Now you know more than you did beforeNow you know more than you did beforeNow you know more than you did beforeNow you know more than you did before

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

68

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

69

Phew What a month it has been Exams knocking harder than ever at

the doors seniors getting all emotional on their farewell and summer placements efforts going into overdrive

March marked the onset of exam fever upon all of us everybody went scampering around to collect missing class notes studying in groups to help each other out in weak areas and yes not

to mention visiting the library more often than the canteen

First week of March was all devoted to giving the seniors a bumper farewell teams were formed to come up with innovative games and

activities for the seniors at the farewell make arrangements for food and music and other sundry items We were both excited as well as emotional to finally be giving our seniors their grand finale to

their tryst with this institute On the D-day every thing went as planned the seniors had a gala time participating in the games

and events organized liked the food and the arrangements very much and danced away their parting blues in the Jam session that

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

70

concluded the Farewell They shared with us the ups and down of their campus experiences the wealth of knowledge they gained over

these two years and also their future plans and ambitions

Summer placements meanwhile have also been going on at full

throttle We all look forward to our summer internships with a lot of enthusiasm

As the month approaches to and end we all hope to welcome

the exams well prepared and confident and then migrate to different horizons to pursue our summer internships with all the zest and knowledge that this academic session has bestowed us with

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

71

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback

72

Please write to us at emaginemhrmgmailcom with your suggestions and feedback