e-meeting etiquette - ibm · • coughing, yawning, singing, driving • ordering at the...

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E-meeting Etiquette

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www.ibm.com/socialug 4/12/16 1

Collaboration SolutionsWorldwide User Groups

April13CommunityMeeting

• What’s the point? • Amanda’s goals for the community

• Funding events• Growing the community• Promotional plans for community and events• Content plan

• User Community Site walk through• Future meeting topics, and a poll• Sub communities – Connections Adoption

Community• Latest user group summary

• Engage – Theo Heselmans• Upcoming events:

• ICONUS – Chris Miller• Social Connections – Wannes Rams

• Closing/questions (time permitting)

Agenda


“Be the change that you want to see in the world” ~ Gandhi

We as ”collaboration solutions” professionals need to lead by example.

If we can show what an engaged community looks like, we can expect our customers to follow our example.

What’s the point?


• One place for users, business partners, and sponsors to go to network, share, learn, engage

• Find information about any ICS-based user group anywhere

• In addition, find information from IBM and from the community to help users implement, adopt, and use the products we all support

• Create a vibrant community with compelling content, where we can share ideas and knowledge

Community Goals


Funding:• Work with WWIUGA to establish consistent funding/criteria• (What is WWIUGA?) – I’m glad you asked!

Growth: • Increase registrations for UG events by promoting via more IBM channels• Increase UG community registrations to 1k by EOY – You can help me! • Add more user groups/events, revive inactive ones

Promo plans: • Event promotion – Standard set of assets and process for promoting UG events• Site promotion – Enlist the help of the community to get more registered users

Content plan• Create a schedule of webinars/topics to be covered• Establish Ideation Blog for topics/votes – You tell me what’s important• Partner with Enablement & Adoption, and Offering Management teams to bring

relevant topics to user groups (Piloting with Deb Cole/Peter Bjellerup)

Amanda’s goals



Worldwide User Group AllianceA consortium of user group leaders from all over the world: • Establish rules of engagement with IBM• Define code of conduct for UG leaders• Create standard process for requesting support from

IBM• Define support for User Groups by WW marketing• Share best practices, streamline sponsorship• Single point of contact between IBM and UG leaders

Back to Amanda’s goals

• Replaces SocialBizUG.org• Short URL: ibm.com/Socialug• Landing page with a Connections back end• Why dW? • Everyone has read access to the content• To participate and be notified of updates,

you need to join and follow

Community site


Poll: How often do you want a community meeting?

Where to post ideas for future topics

http://ibm.biz/UGmtgtopics

Future meetings


Established community for customers driving – or wanting to drive –organizational transformation based on IBM Connections, IBM Verse, IBM Sametime or any ancillary products• Exchange ideas and experience• Ask questions/provide answers• Help others in driving change based on IBM social software• Find, share and create knowledge as well as connecting with each other

Intent is to simplify the user group experience. One community with topical/regional sub communities.

We’ll continue to add new sub communities as other areas of the portfolio join forces with us

Next up: Demo of the Adoption and Engagement sub community

Partnering with the Adoption/Engagement Community


Theo Heselmans

www.ibm.com/socialug 4/12/16 11www.engage.ug

May 9 – 10Virtual User Group Event

http://IamICONus.org

Chris Miller


• 20+ Sessions• Goal is 12 IBM Champions present• Registrations normally at 300• 4% no show is our average now• Global reach this year being virtual


Some figures

http://IamICONus.org

Wannes Rams

www.socialconnections.info


4/13/16www.ibm.com/socialug 15

Venue



Keynotes

Final agendawill be published nextweekCheckhttp://socialconnections.info



Gala EventHockey Hall of FameToronto’s premier hockey attraction is home of the Stanley Cup



Social Business MasterclassHosted by Luis Suarez

Wednesday June 8th – 9am to 3:30pmMore info on http://socialconnections.info15 places leftCAD 350


How you can help


• SUGGEST topics/speakers in the ideation blog• VOTE for topics you want to hear about• INVITE your peers/customers to join the

community• USE the forums to post your questions or any

information you want to share• PATICIPATE in user group events• SUPPORT user groups (as sponsors or speakers)

e-meeting etiquette - ibm · • coughing, yawning, singing, driving • ordering at the...

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