East Texas Behavioral Health

Engaging Staff for Tomorrow

What do we want to happen?

Senior Staff Engagement WorkshopFebruary Ice Storm, Conroe, 2011

Workshop Purpose:

To enable Center directors to collectively roll out the ETBHN Strategic Plan to senior staff and cascade a change management model to facilitate the implementation of the plan.

Our Objectives

• Understand current challenges underlying plan

• Work collaboratively together• Develop implementation suggestions• Employ common change management model• Identify change leader competencies• Craft a compelling change message

Our Expectations

• Share ideas, network, collaborate with peers• Learn about the Strategic Plan and its

implementation• Learn about change leadership models and

tools• Learn more about ETBHN• Recognize the need for change and commit to

collaboration

Understand current situation

• Economic Climate• Political Factors• Industry Trends• Consumer Needs• Uncertainties• Legislative update

Keys to Success?

• Align to common goal• Share best practices• Compromise• Attendees are part of the solution – own it• Think creatively• Follow through, even when tough• Get some small wins…leads to big wins

Keys to Success? Con’t

• Develop end-user buy in• Leadership at the top and the middle• Create similarities• Intentional plan, don’t passively wait• Find elements of excellence, not mediocrity

and share them.

Midyear reviewEngaging staff for tomorrow

Current Reality• Staff (somewhat reluctantly)

on teams• Protecting turf• Slow to standardize to best

practice

Plan for the rest of the year• Engage management staff • Plan and launch initiatives

in a mindful way• Implement communication

plan re: ETBHN across Centers

• Board retreat

Benefits

• Common taxonomy for discussing change• Planning model embraced, replicated • Clear plan, not adrift• Proactive