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East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Response to Consultation June 2015
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 2
Contents
Executive summary .................................................................................................... 3
1. Introduction............................................................................................................. 4
2. The consultation ..................................................................................................... 9
3. Responses to consultation ................................................................................... 13
4. Conclusion and next steps ................................................................................... 21
Appendix A – TfL response to issues commonly raised ........................................... 22
Appendix B – Summary of stakeholder responses ................................................... 33
Appendix C - Email to people on the TfL database .................................................. 39
Appendix D - Stakeholder email ............................................................................... 40
Appendix E - List of stakeholders emailed ............................................................... 41
Appendix F - Map of distribution area....................................................................... 63
3 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Executive summary Between 9 February and 29 March 2015, Transport for London (TfL) consulted on
revised proposals for the East-West Cycle Superhighway at Victoria Embankment /
Northumberland Avenue.
We received 663 responses to the consultation, of which 74% supported or partially
supported our proposals. Comments from respondents included concern about traffic
congestion as a result of the scheme, general support for the scheme, suggested
modifications to the proposals for cycling and pedestrian facilities, the impacts on
coach services and concerns about banning the right turn from Northumberland
Avenue.
After considering all responses, we intend to proceed with the scheme as set out in
the consultation documents. Commuter coach services will be able to use the
existing tour bus stop at Westminster Pier. We also intend to allow commuter
coaches to serve the Banqueting House stop on Whitehall as an alternative, subject
to discussions with Westminster City Council. This would provide another nearby
option for services affected by the removal of bus and coach stop Y on Victoria
Embankment.
Subject to the formal Traffic Order process and receiving relevant approvals, we plan
to start construction work around the Victoria Embankment / Northumberland
Avenue junction in July 2015, with completion for the East-West route planned for
spring 2016. Works will be phased to minimise impact on the traffic network and will
cater for pedestrians, cyclists and other road users as much as possible.
We will keep customers and road users informed of our plans and progress,
including writing to local residents and businesses before undertaking work in their
area. We will also provide road traffic information to help people better plan their
journeys and make informed choices about how, where and when they travel.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 4
1. Introduction
We originally consulted on proposals for the East-West Cycle Superhighway
between 3 September 2014 and 9 November 2014. Following the September 2014
consultation, the TfL Board agreed that some changes to the proposals in the
original consultation would be subject to further consultation.
Between 9 February and 29 March 2015, we consulted on further proposals for
certain sections of the East-West Cycle Superhighway. This included revised
proposals to aid traffic flow on Victoria Embankment, including the removal or
relocation of a bus and coach stop, banning the right turn from Northumberland
Avenue to Victoria Embankment (except cyclists from the cycle track) and the
removal of a pedestrian crossing.
This document explains the processes, responses and outcomes of the consultation,
and sets out our response to issues commonly raised.
1.1 Purpose of the scheme
Feedback from the September 2014 consultation included concerns about the traffic
impact of the scheme. In response to this and following further investigations, we
proposed changes to the designs for the Victoria Embankment / Northumberland
Avenue junction that would improve its operation and reduce the impact on general
traffic.
1.2 Description of the proposals
The scheme area for the Northumberland Avenue / Victoria Embankment
consultation is part of Section 9 of the original East-West Cycle Superhighway
consultation. The scheme area includes the junction of Victoria Embankment and
Northumberland Avenue and nearby sections of both roads.
Removed bus and coach stop
To allow southbound traffic to flow more freely on Victoria Embankment
towards the busy Northumberland Avenue junction, southbound bus stop Y on
Victoria Embankment near Northumberland Avenue will be removed
Our latest analysis shows this will reduce the journey time impacts of the
proposals for general traffic on the East-West Cycle Superhighway compared
with the previous proposal
Bus and coach stop Y is currently used by TfL bus route N550 to Trafalgar
Square, Big Bus Tours, The Original Tour, coach routes 771 and 772 to
5 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Dunstable, Leighton Buzzard and Linslade and any coaches which terminate
at Victoria or Vauxhall
Coach routes 771 and 772 and any coaches which terminate at Victoria or
Vauxhall will be able to use other stops on Victoria Embankment between
Bridge Street and Horse Guards Avenue and the Banqueting Hall stop on
Whitehall, subject to discussions with Westminster City Council
Banned right turn from Northumberland Avenue into Victoria Embankment
(except cycles from the cycle track)
Banning the right turn from Northumberland Avenue into Victoria
Embankment for all vehicles except cyclists using the cycle track will help to
keep traffic moving more freely by allowing southbound traffic on Victoria
Embankment to pass through the junction at the same time as traffic turning
left out of Northumberland Avenue
Our latest analysis shows this will reduce the journey time impacts of the
proposals for general traffic on the East-West Cycle Superhighway compared
with the previous proposal
Our latest traffic counts show a maximum of 101 vehicles per hour turning
right from Northumberland Avenue into Victoria Embankment in the morning
and evening peaks (excluding cycles), compared to a maximum of 603
vehicles per hour turning left from Victoria Embankment into Northumberland
Avenue in the morning and evening peaks (excluding cycles)
Removing the pedestrian crossing on Victoria Embankment north of
Northumberland Avenue
Removing the pedestrian crossing on Victoria Embankment north of
Northumberland Avenue (under Hungerford Bridge) will help keep traffic
flowing more freely through the eastern section of the junction
Alternative pedestrian crossings are available either side of the junction -
approximately 40 metres south of the junction and approximately 65 metres
north (outside Embankment station). These will remain in place
Our latest analysis shows this will reduce the journey time impacts of the
proposals for general traffic compared with the previous proposal
Proposed changes to parking and loading on Victoria Embankment
The motorcycle parking on the western side of Victoria Embankment south of
Northumberland Avenue will be relocated to the island between the cycle
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 6
track and the carriageway. The new bay will be the same size as the existing
bay (35 metres)
The riverside loading bay south of Northumberland Avenue will be extended
from 11 metres to 15 metres and inset into the segregating island. Operating
hours will be reduced, with no loading between 7am – 10am and 4pm – 7pm
A new 20 metre inset loading bay will be provided north of bus stop Y. This
will also operate with no loading between 7am – 10am and 4pm – 7pm
We are extending the time during which vehicles are allowed to stop and load
in these loading bays from 20 minutes to 40 minutes
Segregated two-way cycle track replaces traffic lanes on Victoria Embankment
The cycle track will be at carriageway level on the eastern side of the road
and will be between 3.2 and 4.3 metres wide
The cycle track will be separated from other traffic by a kerbed island between
1.2 and 3 metres wide
No coloured surfacing will be used
This will replace two traffic lanes (one southbound and one northbound) on
Victoria Embankment
Cycle lane replaces one eastbound traffic lane at Northumberland Avenue
junction
The cycle lane will be advisory across the entrance to Embankment Place to
allow vehicles to access this side road
The mandatory cycle lane to the south of Embankment Place will be
separated from other traffic by a kerbed island 1.2 metres wide at the junction
with Victoria Embankment
The lane will be between 1.5 and 2 metres wide
No coloured surfacing will be used
The footway on the south eastern corner will be reduced by 3.8 metres in
order to retain the left-turning traffic lane into Northumberland Avenue.
A minimum footway width of 4.4 metres will remain
Pedestrian island and signalised cycle crossing replaces one southbound
traffic lane on Victoria Embankment south of Northumberland Avenue
The pedestrian island will be 3 metres wide to provide a large enough waiting
area for pedestrians using the signalised crossings across the cycle track and
Victoria Embankment
7 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Dedicated traffic lights for cycles will allow cyclists to cross the
Northumberland Avenue junction to join and leave the East-West Cycle
Superhighway while other traffic is held
Thames Tideway Tunnel
We are working with the Thames Tideway Tunnel project team to ensure that the
proposed design and construction programmes are coordinated.
Benefits of the scheme compared to previous proposals
Removing the right turn, pedestrian crossing and bus/coach stop will help traffic to
flow more freely on Victoria Embankment. This will reduce the journey time impacts
of the proposals for general traffic compared to the previous proposals. Details of the
proposals are available at https://consultations.tfl.gov.uk/cycling/a8130262.
1.3 Connections
There will be a signalised connection between the East-West Cycle Superhighway
and Northumberland Avenue for cyclists.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 8
1.4 Map of proposed scheme
9 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
2. The consultation
2.1. Consultation structure and duration
Duration
The East-West Cycle Superhighway Northumberland Avenue / Victoria Embankment
consultation ran from 9 February 2015 to 29 March 2015.
Consultation structure
Information on the consultation, including details of the proposals consulted on, was
available online at tfl.gov.uk/east-west-consult from 9 February 2015.
Respondents were asked about their level of support for the proposals (‘support’, ‘partially
support’, ‘don’t support’, ‘not sure’, ‘no opinion’). Respondents were also given an
opportunity to comment on the proposals.
Respondents were also asked to submit their name, email address and postcode, along
with information about their cycling and other travel habits. All questions were optional,
apart from the question asking for overall views on the proposal. Other information, such as
the respondent’s IP address and the date and time of responding, was recorded
automatically. All data is held under conditions that conform to the requirements of the Data
Protection Act 1998.
2.2. Consultation material, distribution and publicity
2.2.1 Consultation website
On 9 February 2015, detailed information on the proposals was published at
https://consultations.tfl.gov.uk/cycling/a8130262. The consultation information included
explanatory text and a detailed design drawing of the scheme area.
2.2.2 Non-web formats
Printed plans, accompanying descriptions and response forms were available on request by
telephone, email or writing to FREEPOST TFL CONSULTATIONS. The printed material
was also available at the seven public events held during the consultation period.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 10
2.2.3 Consultation publicity
The consultation information was publicised via the following channels:
Publicity specific to the Northumberland Avenue / Victoria Embankment consultation
A letter and consultation drawing were sent to 1,668 addresses in the scheme area
within Bridge Street, Whitehall, The Strand, Lancaster Place and Victoria Embankment.
(See Appendix F for a map of the distribution area).
Wider publicity including Northumberland Avenue / Victoria Embankment consultation
Emails to stakeholders: We emailed around 700 different stakeholder organisations to let
them know about the consultation. Please see Appendix D for the email and Appendix E for
the list of recipients. The email contained a brief summary of the proposals and a link to the
consultation website.
Leaflet distribution to members of public: Staff distributed leaflets to members of the
public to coincide with some of the public events.
Emails to individuals: We emailed over 45,000 people on the TfL database who are
known to cycle, drive or use public transport in the area (see the email in Appendix C). The
email briefly described the proposed scheme, and invited recipients to find out more and
respond via the consultation website.
Meetings with stakeholders: We met 16 stakeholders before and during the consultation.
Please see Chapter 2.3 for further details.
Public events: The printed material was also available at the seven public events held
during the consultation period, and members of the project team were available at the
public exhibition held at the Institution of Mechanical Engineers, 1 Birdcage Walk,
SW1H 9JJ on Tuesday 17 March, 1600-2000 to discuss the proposals further.
11 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
2.3. Stakeholder meetings We met 16 stakeholder groups before and during the consultation to discuss our proposals. These included:
Age UK
River service operators including MBNA Thames Clippers, Livett’s, Thames River
Services, City Cruises and the Passenger Boat Association
Confederation of Passenger Transport (CPT) UK
English Heritage
Historic Royal Palaces: Banqueting House
Living Streets
London Cycling Campaign
London Travel Watch
The Kings Ferry
The London Fire Brigade
Metropolitan Police
Westminster City Council
Additional discussion with frontages potentially affected by new arrangements for
commuter coach services that previously used stop Y
We received comments during consultation about the impact of removing stop Y on coach
commuter journey times and coach operator services. Commuter coaches that used to
serve stop Y will be able to use either the tour bus stop at Westminster Pier or the
Banqueting House tour bus and coach stop on Whitehall (subject to discussions with
Westminster City Council).
Following the consultation, we contacted the following stakeholders who could be impacted
by an increase in the number of commuter coaches travelling on Horse Guards Avenue
during the morning peak (0700-1000). The stakeholders contacted were:
Historic Royal Palaces: Banqueting House
Ministry of Defence
ONE Horse Guards Avenue
Parliamentary Estates, representing the Welsh Office
Royal United Services Institute
2.4 Public consultation events
We held seven public events on or near the proposed route so that people could discuss
proposals with the project team and provide feedback. Attendees were also able to speak
to members of the project team about all the open East-West Cycle Superhighway re-
consultations. These included:
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 12
Hyde Park, outdoors at the junction between West Carriage Drive and North Carriage Drive*
Wednesday 18 February, 0730-1000
* The location of this event was changed to the junction of West Carriage Drive and Rotten Row in order to accommodate the HGV transporting the marquee. However, due to an error, the information was not updated. We apologise for any inconvenience this may have caused.
Lancaster London Hotel, Lancaster Terrace, London W2 2TY
Monday 23 February, 1600-2000
Apsley Gate, Hyde Park, near Hyde Park Corner Underground station
Tuesday 3 March, 1100-1400
St. James’s Church, Sussex Gardens, W2 3UD
Sunday 8 March, 1200-1500
Wellington Arch, Hyde Park corner roundabout, W1J 7JZ
Tuesday 10 March, 0730-0930
Institution of Mechanical Engineers, 1 Birdcage Walk, SW1H 9JJ
Tuesday 17 March, 1600-2000
Lancaster London Hotel, Lancaster Terrace, W2 2TY
Thursday 26 March, 1600-2000
13 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
3. Responses to consultation The responses were analysed by TfL’s consultation analysis team.
3.1. Overview of consultation responses
3.1.1 Overview of overall support
TfL received a total of 663 direct
responses to the East-West Cycle
Superhighway consultation. The
majority of these supported the
overall proposals, with 67% fully
supporting and 7% partially
supporting the scheme. 22% of
respondents did not support the
proposed scheme and 4% were not
sure or had no opinion.
The responses included submissions from 30 stakeholder groups and individual businesses
and employers, representing a broad range of interests. These included Westminster City
Council; coach operating companies; road user groups (bus, coach, cycle, freight, motor,
motorcycle, taxi); utility organisations; other infrastructure construction projects; business
groups and individual businesses; emergency services; and a wide range of other
organisations and employers across London and beyond. 22 of the 30 responses from
stakeholders and businesses directly specified their level of support for the scheme. Of
these, 64% stated full support for the proposals, 23% stated partial support and 14% stated
opposition to the proposals. Appendix B contains a summary of each stakeholder response.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 14
3.2 About the respondents
Responses by postcode
The majority of consultation respondents
told us that they were located in greater
London. The most commonly stated
postcode districts comprised 30% of
respondent postcodes, with the remaining
70% located in other parts of London and
the UK.
Postcodes with high proportions of
respondents tend to be those located along
or very near to the proposed route.
Stated cycling habits
Of respondents who provided information
on their cycling habits, just over half (331)
said they cycled most days. A further 13%
(85) said they cycled weekly, and around
17% (110) less frequently. 18% (114) of
respondents reported that they never
cycle.
Of respondents who cycle most days, 85%
fully supported and 7% partially supported
the scheme. Among respondents who
cycle less frequently, support for the scheme was still fairly strong, with 77% fully or partially
in support. Respondents who never cycle were largely opposed to the scheme. 73% of this
group did not support the proposals.
Most commonly stated postcode districts
On average, how often do you cycle?
Most days 331 (52%)
About once a week 85 (13%)
About 1–3 times a month 56 (9%)
Less often 54 (8%)
Never 114 (18%)
Total answered (of 663) 640 (97%)
Not answered (of 663) 23 (3%)
13.8%
3.0%
1.8%
1.6%
1.6%
1.5%
1.5%
1.5%
1.3%
1.3%
1.3%
0.0% 5.0% 10.0% 15.0%
W2
SW1P
W8
N1
W11
E1
E1W
NW1
SE1
SE11
W9
15 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Cycle most days and... Occasionally cycle and... Never cycle and...
Fully or partially support Don’t support Not sure/no opinion/not answered
How respondents heard about consultation:
Over half of respondents heard about the consultation by email (63%, 400). This was
followed by “Other (please state)” (13%, 81). This category was comprised of a wide variety
of sources such as word of mouth, Facebook and the TfL website. A leaflet posted through
the door was next most popular (8%, 48), followed by Twitter (7%, 42).
3.3 Comments on the consultation process and materials
262 respondents answered the question asking for any comments on the consultation
process (for example, printed materials, website, events, etc). 155 (59%) of these
respondents left irrelevant comments (“no”, “no comment”, “N/A” or were unrelated to the
question).
How respondents heard about consultation
63%
13%
8%
7%
4%
3%
1%
1%
1%
0%
0% 10% 20% 30% 40% 50% 60% 70%
Other (please state)
Leaflet through the door
Online advert
Leaflet from a TfL representative
Letter
Public Exhibition
Google (text) advert
Mobile message (MMS)
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 16
The main themes arising from relevant to the question comments included:
General praise for the material and website/leaflet content and design of consultation
(59 respondents, 23%). Respondents included Westminster Living Streets, Senlac
Tours and Local Knowledge Tours, Spiramus Press Ltd
Feedback that certain parts of the consultation were unclear, in particular the details
of some maps and images (16 respondents, 6%). Respondents included Sustrans
Suggestions that the consultation should have been better publicised
(10 respondents, 4%)
Questioning if the consultation responses would be taken into account or expressing
concern that the decision to construct the East-West Cycle Superhighway route has
already been made regardless of the consultation outcome (9 respondents, 3%)
Other relevant feedback and suggestions (7 respondents, 3%). Respondents
included Millicent Court Management Limited
Suggestions that additional information should have been provided, such as greater
impact on journey times, impact on local residents, and visualisations
(6 respondents, 2%). Respondents included London Chamber of Commerce and
Industry
Feedback that the consultation was too time-consuming or had a poor structure and
design which made it difficult to complete (5 respondents, 2%)
Concern that computer-generated visualisations and/or data accompanying the
consultation were misleading or biased in favour of cycling (2 respondents, 1%).
Respondents included Royal Parks Foundation
Concern that not enough time was provided for the consultation or that the project is
being ‘rushed’ (1 respondent, <1%). This comment was made by London Chamber
of Commerce and Industry
17 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
3.4 Overview of comments
Of 663 respondents to this section, 204 (31%) provided comments.
Traffic congestion
40 respondents (6%) expressed concern about future traffic congestion. This included 14
respondents (2%) who raised concerns for future traffic congestion at Victoria
Embankment/Northumberland Avenue as a result of the revised plans. Respondents
included The Kings Ferry Ltd.
13 respondents (2%) made negative comments about current traffic congestion.
6 respondents (1%) expressed concern for the longer predicted journey times for motor
vehicles including coaches. Stated causes of these longer journey times included
congestion, the banned right turn from Victoria Embankment into Northumberland Avenue
and prohibited access to certain routes. These respondents included The Confederation of
Passenger Transport UK and Redwing Coaches.
3 respondents (<1%) requested more detailed traffic estimates. Respondents included
London Fire Brigade and London Chamber of Commerce and Industry.
Support/positive comments
29 respondents (4%) offered support for the Victoria Embankment/Northumberland Avenue
proposals:
23 respondents (3%) expressed general support. Respondents included Sustrans
and the London Fire Brigade
Cycling facilities
24 respondents (4%) suggested modifications for cycling provision in the area:
8 respondents (1%), including London Cycling Campaign, requested the installation
of clear cycle markings including coloured cycle lanes
6 respondents (<1%), including Westminster City Council, suggested wider cycle
lanes in the scheme area or along the East-West Cycle Superhighway Route
Other suggestions included providing a mandatory or segregated cycle lane on
Northumberland Avenue, a contraflow cycle lane on Whitehall Place, changes to the cycle
crossings, providing ASLs or early-start junctions and with-flow cycle lanes on Victoria
Embankment. Sustrans proposed a connection to the Cycle Hire docking station.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 18
9 respondents (2%) gave negative feedback on the proposed cycle provision:
5 respondents (<1%) disapproved of the cycle lane on Northumberland Avenue
being advisory
5 respondents (<1%) including Westminster City Council expressed concern for the
provision of space and safety of cyclists turning right from the Cycle Superhighway
into Northumberland Avenue
6 respondents (<1%) gave positive comments about the proposed cycle provision. 5
respondents supported the provision of segregated cycle lanes and 1 respondent supported
the dedicated cycle traffic phase.
Impact on coach services
20 respondents (3%) opposed the removal/relocation of coach/bus stop Y:
13 respondents (2%) highlighted reduced accessibility to other transport
modes/destinations including river services and a resulting increase in journey times.
Respondents included The Original London Sightseeing Tour Ltd, The Kings Ferry
Ltd and The Confederation of Passenger Transport UK
4 respondents (<1%) stated that the needs of public transport users had not been
addressed
8 respondents (1%) supported the removal or relocation of coach/bus stop Y.
6 respondents, including the London Cycling Campaign, (<1%) said that it would
lessen congestion.
4 respondents (<1%) requested additional information about the proposed coach/bus stop
changes on Victoria Embankment. These respondents included Redwing Coaches.
2 respondents (<1%) suggested entirely removing coach parking.
Oppose/negative comments
6 respondents (<1%) opposed the proposals at Victoria Embankment/Northumberland
Avenue, including 4 respondents (<1%) who said that the proposed revisions were not
enough and did not address the problems with the original proposals.
Banned right turn from Northumberland Avenue onto Victoria Embankment
13 respondents (2%) disapproved of banning of the right turn from Northumberland Avenue
onto Victoria Embankment:
19 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
8 respondents (1%) were concerned about the resultant congestion. Respondents
included the Confederation of Passenger Transport UK.
Other concerns included increased journey times due to rerouting and the impact on taxis.
One respondent said that only allowing the right turn from Horse Guards Avenue would
make this banned turn workable. The Northbank BID asked for details of the proposed
alternative route.
Pedestrian provision
11 respondents (2%) disputed the removal of the pedestrian crossing. Reasons given
included ease of access for pedestrians, improving motor traffic journey times, benefitting
cyclists, and encouraging informal crossing.
9 respondents (1%) suggested changes for the pedestrian crossing facilities. 3 respondents
(<1%), including Sustrans and CyclingWorks.London, requested a single stage crossing.
Other suggestions included replacing the signalised crossing with a zebra crossing,
providing a pedestrian countdown, monitoring to ensure that crossing capacity meets
pedestrian demand, and providing more pedestrian crossings in the area.
3 respondents (<1%) supported removing the pedestrian crossing. Reasons included
having existing crossings nearby and reducing motor traffic journey times.
2 respondents (<1%) including Sustrans opposed the reduced footway at the corner of
Northumberland Avenue.
2 respondents (<1%) suggested other changes to pedestrian provision; 1 proposed clearer
pedestrian signage and 1 asked for safe pedestrian facilities.
Changes to parking and loading
6 respondents (<1%) raised concern for the proposed changes to parking and loading
provision. These respondents included Redwing Coaches and Local Knowledge Tours.
4 respondents (<1%) offered further suggestions for parking and loading. Including
removing coach parking, removing stopping, parking and loading on Victoria Embankment,
and policing loading bays so they do not interfere with the operation of the Cycle
Superhighway
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 20
Suggestions for East-West route to use Northumberland Avenue
4 respondents (<1%) suggested that the East-West Cycle Superhighway route should go
through Northumberland Avenue, Trafalgar Square and the Mall, instead of continuing
along Victoria Embankment and through Parliament Square. Westminster Living Streets
however opposed any diversion of the East-West Cycle Superhighway along
Northumberland Avenue.
Comments on the overall East-West Cycle Superhighway scheme
Some respondents commented on the overall East-West Cycle Superhighway scheme.
Issues raised included:
Future traffic congestion as a result of the East-West Cycle Superhighway
The scheme disproportionately benefits cyclists to the disadvantage of other road
users
Opposition and negative comments
Overall support
Environmental impact
Cyclist behaviour and enforcement
Suggestions for alternative routes
Economic impact
Safety of road users
Impact on coach services
The TfL response to these and other issues raised concerning the overall East-West Cycle
Superhighway scheme is in the East-West Cycle Superhighway consultation report,
available here.
21 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
4. Conclusion and next steps
Having considered issues raised in consultation, TfL intends for the East-West Cycle
Superhighway at Victoria Embankment / Northumberland Avenue to proceed to
construction as set out it in the consultation material.
Commuter coaches allowed to use tour bus stops at Westminster Pier or at the Banqueting
House on Whitehall
To help address the concerns of coach passengers and operators, commuter coach
services will be able to use the existing tour bus stop at Westminster Pier. We also intend to
allow commuter coaches to serve the Banqueting House tour bus stop on Whitehall (subject
to discussions with Westminster City Council) as an alternative. Currently, only tour bus
services use this stop. However, as these services start later in the morning, the stop has
capacity to accommodate commuter coach services. This would provide an alternative
option for services affected by the removal of bus and coach stop Y on Victoria
Embankment.
We do not expect any infrastructure changes other than updating bus flags to show the new
services and there would be no significant construction work involved in making this
change. While there would be an increase in the number of coaches on Whitehall and
Horse Guards Avenue in the morning peak, a review of traffic flows shows that this would
have no significant impact on journey times for other road users.
Operators will also need to successfully update their London Service Permits, the licence
required for operators to run services outside the TfL bus network.
Construction of the East-West Cycle Superhighway at Northumberland Avenue
Subject to the formal Traffic Order process and receiving relevant approvals, we plan to
start construction work around the Victoria Embankment / Northumberland junction in July
2015, with completion planned for the East-West route in spring 2016. Works will be phased
to minimise impact on the traffic network and will cater for pedestrians, cyclists and other
road users as much as possible.
We will work to minimise disruption caused by construction work as much as possible. We
will keep customers and road users informed of our plans and progress, including writing to
local residents and businesses before undertaking work in their area. We will also provide
road traffic information to help people better plan their journeys and make informed choices
about how, where and when they travel.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 22
Appendix A – TfL response to issues
commonly raised
This appendix contains TfL’s response to issues commonly raised as part of the
consultation on revised proposals for the East-West Cycle Superhighway at
Northumberland Avenue. Our response to issues relating to the wider route can be found in
our report on the September 2014 consultation, available at tfl.gov.uk/cycle-east-west.
Scheme design
Concerns over traffic congestion
TfL acknowledges the concerns that some organisations and individuals have expressed
over current congestion and the potential traffic impact of these proposals. Following the
response received to the consultation on the East-West Cycle Superhighway in September
2014, we made changes to the scheme to provide extra capacity for general traffic in key
areas whilst retaining a high-quality segregated cycle route suitable for use by large
numbers of cyclists. The proposals at Northumberland Avenue were one element of these
changes, and were designed to help the junction operate more efficiently.
Please see our response to the September 2014 consultation at tfl.gov.uk/cycle-east-west
for more information on changes we made to the original East-West Cycle Superhighway
proposals to reduce the impact on traffic.
Although our traffic modelling analysis still indicates that the scheme will mean longer
journeys for some road users, this analysis does not account for our other planned
measures to manage traffic in London, including increased enforcement in areas at risk of
congestion, influencing freight and servicing activity to reduce traffic volumes at busy times
and locations, and improved driver information to enable more accurate journey planning.
We expect that these measures will collectively have a positive impact on predicted journey
time changes. We are also investing further in advanced traffic signal technology to allow us
to better manage traffic depending on differing conditions at any given time.
Response to alternative cycle facility design suggestions
Visibility of cycle markings
As part of the proposed changes here, we will improve light levels under Hungerford Bridge.
This will ensure cycle markings are clearly visible after dark, as well as improving the urban
realm.
23 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Width of cycle track
Five respondents commented on the width of the cycle track. We have generally designed
the two-way cycle track to be between 3 and 4 metres wide. The track has been designed
to allow cyclists to overtake one another wherever possible. The nature of the two-way track
also offers cyclists the flexibility to use the other side of the track to overtake when there are
no oncoming cyclists.
Mandatory cycle lane on Northumberland Avenue
Some respondents suggested that mandatory or segregated cycle lanes be provided on
Northumberland Avenue. We intend to proceed with our current proposal to provide a
mandatory cycle lane on the approach to the segregated island at the Northumberland
Avenue / Victoria Embankment junction.
We intend to provide an advisory cycle lane across Embankment Place in line with our
proposals. This will allow turning vehicles to cross the cycle track, as vehicles are not
permitted to enter a mandatory cycle lane.
Provision for cyclists to turn right from Victoria Embankment
To cross into Northumberland Avenue, cyclists will wait in a holding area 1.8 metres deep
and over 12 metres wide. We believe this will provide enough space for all cyclists wishing
to make this movement.
Some respondents raised a concern about the width of the waiting area for cyclists turning
right from Victoria Embankment into Northumberland Avenue. We have modelled cyclist
movements at junctions to ensure sufficient capacity exists. At the junction with
Northumberland Avenue, space is provided for waiting cyclists to turn from the track into
Northumberland Avenue, and a 3 metre gap in the segregation is proposed. This w ill be
wide enough to allow several cyclists to cross the stop line at once, while being narrow
enough to discourage vehicles from entering the cycle track.
To minimise interaction between motorists turning left into Northumberland Avenue and
cyclists on Northumberland Avenue, cyclists will turn into Northumberland Avenue from the
cycle track in a separate signal phase from motor vehicles.
Suggestion to provide Advanced Stop Lines (ASLs) or a full early-start junction
Two respondents asked for deeper ASLs or a full early-start junction. To ensure that cyclists
joining or leaving the Cycle Superhighway are separated from motor vehicles in space and
time, we intend to introduce a new phase in the traffic lights and provide a waiting area for
cyclists turning from the cycle track on Victoria Embankment into Northumberland Avenue.
A segregated lane for cyclists will be provided on Northumberland Avenue at the junction
with Victoria Embankment, which will be separately signalised from traffic. These measures
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 24
will provide a greater degree of protection for cyclists using the cycle track than ASLs or
early start junctions.
Providing a zebra crossing rather than a signalised crossing
Some respondents suggested providing zebra crossings for pedestrians crossing the cycle
track rather than the signalised crossings proposed. Because of the high volumes of
pedestrians and cyclists anticipated in the scheme area, we intend to proceed with
providing signalised crossings to help to balance the needs of all road users by allocating
green time accordingly.
Converting Whitehall Place to two-way working for cyclists Some respondents suggested Whitehall Place be made two-way for cyclists. Whitehall Place is Westminster City Council highway. This suggestion has been passed to the Council for consideration.
Impacts on different road users
19 respondents commented that the proposals were too cycle-focussed and disadvantaged other modes disproportionately in favour of cyclists. Impacts on road users are discussed below and in our responses to issues raised about specific design aspects of the scheme.
Impacts on tour bus and coach services
Some respondents who commute by coach raised concerns that removing bus and coach
stop Y would make transport interchanges more inconvenient and increase onward journey
times if commuter coaches serve alternative stops.
Our traffic modelling shows that relocating the bus and coach stop away from the approach
to the junction will help traffic to flow more freely. Currently, buses and coaches wait in the
nearside ahead traffic lane, blocking the ahead traffic flow at this busy location. Therefore,
we need to relocate the stop in order to help traffic flow more freely once the Cycle
Superhighway is introduced.
Commuter coaches allowed to use tour bus stops at Westminster Pier or at the Banqueting
House on Whitehall
We acknowledge the concerns of coach passengers and operators and therefore intend to
allow commuter coaches to serve the tour bus stop at Westminster Pier, which is
approximately 150m from the entrance to Westminster Station. We also intend to allow
commuter coaches to serve the Banqueting Hall tourist bus stop on Whitehall as an
alternative, which is approximately 300 metres from the entrance to Westminster station
and 430 metres from Charing Cross Station (subject to discussions with Westminster City
Council). Currently, only tourist bus services use this stop. However, as these services start
25 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
later in the morning, the stop has capacity to accommodate commuter coach services. This
would provide an alternative option for services affected by the removal of bus and coach
stop Y on Victoria Embankment.
We do not expect any infrastructure changes other than updating bus flags to show the new
services and there would be no significant construction work involved in making this
change. While there would be an increase in the number of coaches on Whitehall and
Horse Guards Avenue in the morning peak, a review of traffic flows shows that this would
have no significant impact on journey times for other road users.
Land-side (northbound) coach stop on Victoria Embankment
The land-side (northbound) coach stop on Victoria Embankment will remain, allowing coach
passengers to use this stop as they currently do.
Coach bays and parking
Some respondents suggested the removal of coach bays on Victoria Embankment and
requested that bays are policed appropriately.
Coach bays on Victoria Embankment provide important pick up, set down and parking for
the coach industry, supporting commuters, tourism and businesses in central London. The
proposals for this consultation do not affect the previously announced changes to coach
parking set out in the September 2014 consultation report. We are working with local
stakeholders and the coach industry to provide alternative coach parking near Victoria
Embankment for bays that have been removed.
Land-side coach stops near Embankment Pier will remain, providing interchange with river
transport for passengers travelling eastbound. The closest westbound stops for interchange
with river services are at Westminster Pier and Temple.
Coach parking bays are managed by Westminster City Council and so we have passed any
comments relating to these bays to the Council.
Banned right turn from Northumberland Avenue into Victoria Embankment
We intend to proceed with banning the right turn from Northumberland Avenue into Victoria
Embankment for all vehicles except cyclists from the cycle track. This would help keep
traffic moving more freely by allowing southbound traffic on Victoria Embankment to pass
through the junction at the same time as traffic turning left out of Northumberland Avenue.
Our latest analysis shows this would help to reduce the journey time impacts of the
proposals for general traffic on the East-West Cycle Superhighway compared with the
previous proposal.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 26
Traffic volume
Our latest traffic counts show a maximum of 101 vehicles per hour turning right from
Northumberland Avenue into Victoria Embankment in the morning and evening peaks
(excluding cycles), compared to a maximum of 603 vehicles per hour turning left from
Victoria Embankment into Northumberland Avenue in the morning and evening peaks
(excluding cycles). The junction has been designed to ensure all vehicles could turn right
under police supervision when required by special events, such as the closure of Whitehall.
Removal of pedestrian crossing under Hungerford Bridge;
request for a straight-across crossing south of Northumberland Avenue
Some respondents opposed the removal of the pedestrian crossing while others were in
favour. We intend to proceed with removing the pedestrian crossing under Hungerford
Bridge. Our latest pedestrian counts indicate this crossing is used less than the alternative
signalised pedestrian crossings 40 metres south and 65 metres north of this crossing.
Removing this crossing will allow traffic to flow more freely through the junction than under
the previous proposal.
Some respondents asked for the retained crossing south of Northumberland Avenue to be
converted to a ‘straight-across’ crossing, meaning pedestrians would cross in a single
movement. However, it is not possible to provide a straight-across crossing here without
reducing traffic capacity and increasing delay for all road users.
We feel that removing this crossing will help to reduce journey times and achieve the best
balance for different road users’ needs.
Pedestrian countdown
Pedestrian countdown is not suitable at these staggered crossings. More than one
countdown display would be visible to some waiting pedestrians, which could result in some
pedestrians looking at the wrong unit and cause them to cross unsafely.
We will closely monitor the use of pedestrian crossings here following construction.
Providing zebra crossings rather than signalised crossings
Some respondents suggested providing a zebra crossing at the Victoria Embankment /
Northumberland Avenue junction rather than the signalised crossing proposed. Because of
the high volumes of pedestrians and cyclists anticipated in the scheme area, we intend to
proceed with providing signalised crossings to help to balance the needs of all road users
by allocating green time accordingly.
27 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Comments on pedestrian crossings across the wider East-West Cycle Superhighway
Our approach to pedestrian crossings across the East-West Cycle Superhighway is
described in the response to the September 2014 consultation.
Reduced footway
Respondents to both this consultation and the previous East-West Cycle Superhighway
consultation questioned the loss of footway at the corner of Victoria Embankment Gardens.
We have carefully reviewed the designs and are satisfied that enough space is retained for
pedestrians. The current footway width is approximately 8.1 metres and we are proposing
to reduce this to 4.6 metres. This is still in excess of the minimum width of two metres
recommended in design guidance. Whilst we regret having to reduce footway space here,
it is necessary to make room for the cycle track whilst retaining enough space for other
traffic.
Proposed loading bays
We are not planning any further changes to the loading arrangements and intend to
proceed with the proposals previously consulted on. We will extend the riverside loading
bay south of Northumberland Avenue from 11 metres to 15 metres and inset it into the
segregating island. We will also provide a new 20 metre inset loading bay north of bus and
coach stop Y. Loading can take place anytime except 7-10am & 4-7pm Monday-Sunday.
Movements from loading bays across cycle tracks are anticipated to be more frequent and
made with larger loads than from parking bays, so we have ensured operating times will
avoid peak hours for cycle flows. To address concerns that additional time may be required
to load across the cycle track, the maximum time available for loading will be extended from
20 to 40 minutes. We are satisfied that it will be possible to load safely across the cycle
track whilst keeping cyclists and delivery staff safe. We are working closely with the freight
industry and the Health and Safety Executive to agree mutually satisfactory procedures.
Motorcycle parking
Currently, there is 35 metres of motorcycle parking exists on the northern side (land-side) of
Victoria Embankment, west of the junction with Northumberland Avenue. We will proceed
with the proposal to relocate this by providing a 35 metre long motorcycle parking bay inset
into the cycle segregation island, slightly west of the existing location, opposite the
Tattershall Castle. The parking bay would be available 24 hours every day, as its operation
is not expected to impede traffic flow.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 28
Urban realm improvements
To improve the urban realm and ensure we meet British and European lighting standards,
we are investigating ways of improving the lighting under Hungerford Bridge. This would
improve safety for all road users in this location and provide a more pleasant journey for
those travelling under the bridge. We would also remove the pedestrian guard rail at this
location, to help reduce an “urban motorway” feel.
Cycle parking
We also intend to provide adequate cycle parking under the bridge, and at other locations
on Victoria Embankment.
Trees
This proposal would have no impact on trees in the immediate vicinity.
Policy issues
Value for money of proposals
Compared to the proposals consulted on in September 2014, there would be minimal extra
cost involved in delivering the proposals set out in this report.
Our response to concerns about the value for money of the overall plans for the East-West
Cycle Superhighway can be found in our response to the September 2014 consultation
(insert link). Relevant information is also available in the papers from the meeting of the TfL
Board on 4 February 2015, where proposals for the route were discussed and approved.
Potential East-West Cycle Superhighway safety benefits
There is also a strong safety case for making these changes. Our collision data shows that
there were 203 collisions involving injury to cyclists on the East West route - 33% of total
collisions along the route between July 2011 and February 2014.
Through use of segregation kerbs and providing dedicated cycle signal phases at junctions,
the route is expected to substantially reduce the interactions between cyclists and motor
traffic and the existing number of collisions.
Rationale for the segregated cycle track
We consider the type of full segregation provided on the East-West route is appropriate and
necessary considering the characteristics of the roads used. Physically separating cyclists
29 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
from motorists would address one of the main barriers to cycling by removing the fear of
interaction with traffic.
The concept of a segregated cycle track on Victoria Embankment formed a key part of the
September 2014 consultation on the overall proposals for the East-West Cycle
Superhighway. Our full response to comments about the design of the cycle track can be
found at tfl.gov.uk/cycle-east-west.
Concerns proposals would adversely impact businesses and the wider economy
The changes at Northumberland Avenue have been designed to ensure the East-West
Cycle Superhighway has a lesser impact on general traffic compared to the proposal
published in September 2014.
The resulting improvement in predicted journey times address some of the concerns raised
about the impact that longer journey times might mean for businesses and the wider
economy. We will continue our work with the freight industry and businesses to ensure
deliveries across London can be made safely and efficiently, including aiding the re-timing
and consolidation of deliveries.
While some businesses and business groups retained concerns about the revised
proposals, others expressed support for the revised proposals and the East-West Cycle
Superhighway in general, noting the benefits that it would bring to staff, customers and to
London more generally.
Concerns about cyclist behaviour
TfL acknowledges concerns raised about cyclist behaviour, although our research shows
that most cyclists ride responsibly, and that cyclists are no more likely to disobey road rules
than other road users. Approximately 50 per cent of offences reported are committed by car
drivers and motorcycle riders, 26 per cent by commercial vehicle drivers and 24 per cent by
cyclists. Statistics on road traffic collisions in Greater London show the number of injuries
and fatalities for pedestrians in collisions involving cyclists are many times fewer than those
involving motor vehicles.
TfL promotes adherence to the Highway Code by all road users and encourages
responsible cycling and mutual respect between cyclists and other road users. We work to
eliminate offences such as jumping red lights, cycling on the pavement and cycling at night
without lights. We do this using police enforcement and education programmes, as well as
thorough marketing and engagement campaigns.
We recognise that some pavement cyclists break the law to avoid the dangers of motor
traffic. However, we anticipate that providing dedicated and safe space for cyclists will
discourage people from riding on pavements. Providing dedicated space for cyclists can
also help other road users by letting them know where to expect high volumes of cyclists.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 30
The Cycle Safety Team will patrol all new Cycle Superhighways when they open,
encouraging appropriate behaviour by all road users and enforcing compliance. The team
engages in enforcement of all road users.
Operation Safeway
TfL also works with the Metropolitan Police on Operation Safeway, which sees up to 1,000
officers deployed at around 100 junctions, at least two days every month. High visibility
officers use a combination of both enforcement and engagement to tackle dangerous illegal
behaviour by all road users, including motorists and non-motorists. Locations are chosen by
analysing collision data to determine those most at risk of killed and serious injured
collisions (KSIs).
The results from Operation Safeway show that significantly more motorists are enforced
against than cyclists. Between launch in November 2013 and January 2015, over 15,000
FPNs have been given to motorists, and 5,000 to cyclists. The most common offences
where motorists were issued FPNs are contravening traffic signals (this would include
crossing an advanced stop line), using a phone while driving, and failing to wear a seatbelt.
The majority of cycling FPNs were issued for contravening traffic signals, cycling on the
footway, and using a pedal cycle without lights.
Cyclists paying road tax
The maintenance of roads in the UK is funded through general taxation and not through
specific taxes on road users, such as Vehicle Excise Duty. Therefore, most cyclists already
contribute to the cost of maintaining roads. Vehicle Excise Duty is levied on individual
vehicles and the amount payable is dependent on the levels of emissions produced by a
vehicle. Vehicles that produce no emissions do not have to pay Vehicle Excise Duty.
Therefore, if such a tax were applied to bicycles, they would be exempt from paying the
duty. Vehicle Excise Duty does not contribute to the cost of road maintenance.
Mobility scooters in cycle lanes
Mobility scooters are not allowed in cycle lanes under UK law. This is not proposed to change as part of the East-West Cycle Superhighway.
31 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Construction issues
Thames Tideway Tunnel
We are working with the Thames Tideway Tunnel project team to ensure that the proposed design and construction programmes are coordinated.
Trialling facilities before full build
It is not possible to trial facilities of the East-West Cycle Superhighway. The various
elements of the scheme as a whole – including traffic signal timings, junction layouts,
carriageway width and priorities and banned turns – have been designed to fit together, and
it is not possible to change these temporarily to replicate conditions that would exist if the
Cycle Superhighway was in place.
We will closely monitor and evaluate the impacts of the proposals as they are implemented, including the behaviour and volume of roads users.
Alternative route suggestions
Some respondents suggested alternative routes the East-West Cycle Superhighway.
During the feasibility stage, a number of route options were considered, as described in our
response to the September 2014 consultation.
Environmental effects of the East-West Cycle Superhighway The Victoria Embankment / Northumberland Avenue junction forms part of the overall
proposals for the East-West Cycle Superhighway route. An environmental evaluation has
been completed for the East-West route, incorporating independent advice on anticipated
air quality and noise effects, based upon the initial traffic modelling results. The
environmental evaluations follow TfL Surface Transport’s Project Environmental Evaluation
procedure, part of its Environmental Management System. Where applicable, the
environmental evaluations are guided by the Department for Transport’s Analysis Guidance
(TAG) and Design Manual for Roads and Bridges (DMRB).
The environmental evaluation concludes that the proposals support a number of local,
regional and national policies which aim to encourage cycling and the use of more
sustainable modes of transport. The project is also likely to result in localised benefits,
particularly in terms of improved noise and air quality conditions as a result of improved
traffic flows at certain locations.
Air and noise
The traffic data used in the assessment of the East-West Cycle Superhighway route
covered a large part of London so that the effect of traffic diverting onto an alternative route
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 32
could be considered. Total London-wide emissions are negligible for the East-West route.
Some localised noise and air quality disbenefits may be realised as a result of changes to
traffic flows at certain locations. However, the changes in traffic flows will redistribute air
quality and noise emissions across the study area but will not increase overall emission
levels. On the East-West route, the NOx, PM10 and CO2 emissions are in fact expected to
experience a net decrease across the overall study area - albeit by a negligible amount.
As outlined above, we have revised our proposals to improve traffic flow on the route,
including the changes at Northumberland Avenue. The assessment does not take account
of these revisions. However, improvements to traffic flow are not expected to result in
detrimental impacts to air and noise.
More information on our evaluation of the environmental effects of the proposals is
available as part of the submission to the TfL Board meeting on 4 February 2015.
Response to other issues raised in relation to overall plans for
the East-West Cycle Superhighway
The overall proposals for the East-West Cycle Superhighway were consulted on in
September 2014. Following that consultation, we decided to proceed with the route,
although with some changes to reduce the journey time impact on motor traffic. The banned
turn and removed pedestrian crossing and bus/coach stop at Northumberland Avenue were
a part of these changes developed in response to the previous consultation. We consulted
again on these specific changes to ensure we had as good an understanding as possible of
how they might affect other road users.
Our response to more general issues around the introduction of the East-West Cycle
Superhighway can be found in our response to the September 2014 consultation. Relevant
information is also available in the papers from the meeting of the TfL Board on 4 February
2015, where proposals for the route were discussed and approved.
33 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Appendix B – Summary of stakeholder
responses
Response from Westminster City Council
Westminster City Council neither opposes nor supports the proposals but expressed
comments and concerns about the proposals, including:
Safety issues for cyclists due to:
Proposed traffic signal arrangements and control of cycle movements could cause
safety and operational issues
Obstruction from waiting cyclists could cause a rear-end collision risk
Cyclists making tight turns at speed to merge
Waiting in the carriageway
Other comments included:
There could be greater opportunities to improve the public realm, including by
altering the course of the Cycle Superhighway to use more of the median area
The safety risk to pedestrians crossing informally is likely to increase
Concern over narrow track width at what could be the busiest section the route
Westminster City Council also provided technical comments on preferred signs and
markings.
Westminster City Council also responded to the TfL Road Safety Audit (RSA) for Victoria
Embankment.
Responses from emergency services
London Fire Brigade (LFB): Partially supports the revised proposal, noting that it supports
the Mayor’s Vision for Cycling and recognises the benefits the proposed changes will bring
to London. The LFB encourages its staff to choose more sustainable forms of transport,
including cycling.
The LFB requested:
Access to the high-level traffic modelling to assess the cumulative impact of TfL’s
plans on resource deployment
Detailed traffic modelling – covering both construction and the finished scheme -
relating to the scheme’s impact along with any associated mitigation
A detailed programme of works for construction and TfL’s mitigation arrangements
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 34
Traffic management orders or other regulatory measures,should not impede the
Brigade’s core service delivery functions
Education and enforcement to ensure appropriate emergency service access and
egress is maintained to all sites and properties affected by the scheme, at all stages
Responses from businesses and business groups
Arete Research: Supports the revised proposal, believing it will make cycling safer and
London greener and healthier.
Burrell Architects Ltd: Supports the revised proposal as it will make cycling safer.
Capital Generation Partners: Supports with no comments.
Crispin Hughes Photographer: Supports with no comments.
Crying Sky: Supports the revised proposal, with no further comments.
Hotsauce TV Ltd: Supports the revised proposal, making no comments.
Indigo Business Services Ltd: Supports the revised proposal, with no comments.
London Chamber of Commerce and Industry (LCCI): Does not support or oppose the
revised proposal, although the LCCI opposes the scheme overall:
Its concerns with the original consultation remain – the process was rushed, there
was insufficient time to consider the environmental impact assessment and a full
economic impact assessment was not provided
TfL’s response to consultation does not adequately address concerns raised by
respondents, including increased journey times and impact on freight servicing and
deliveries
Estimated journey time increases along the whole route are still too high and will
impose an unacceptable burden on businesses
The LCCI is concerned that the proposed banned right hand turn from
Northumberland Avenue on to Victoria Embankment could affect up to 101 vehicles
per hour. It feels insufficient information has been provided to assess the impact of
this banned turn
LRW Design: Supports the revised proposal with no further comments.
Northbank BID: Offers its partial support to the revised proposal, commenting:
Pedestrians may wish to cross informally from the north side of Northumberland
Avenue to the river side of Victoria Embankment and this could be facilitated with a
longer central island, north of the Northumberland Avenue/Victoria Embankment
junction
35 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
A tighter turn into Northumberland Avenue, northbound from Victoria Embankment,
will help reduce traffic speeds
What is the alternative route for traffic with the right turn from Northumberland
Avenue, northbound into Victoria Embankment banned?
Spiramus Press Ltd: Supports with no comments.
Responses from bus and coach operators and industry groups
Confederation of Passenger Transport UK (CPT): Opposes the revised proposal and
had significant concerns with its impact on coach services.
Removing the bus/coach stop Y from Embankment Pier area will impact on the
journey time for commuters, who would be forced to use either previous or
subsequent stops
Retaining the stops in the eastbound direction makes symmetrical service operation
impossible
Loss of Blackfriars Pier, due to Thames Tideway works, increases the importance of
Embankment Pier. No direct coach access to this pier will be a ‘severe blow’ to the
river cruise industry
Removing the right turn from Northumberland Avenue to Victoria Embankment will
make it difficult for coaches to access the remaining bays around Westminster Pier,
with longer journeys leading to increased congestion, increased fuel consumption
and poorer air quality
Concerns that 14-metre / 15-metre coaches will not be able to make the left turn from
Blackfriars Bridge to Victoria Embankment, which increases the impact of the
banned right turn for westbound coaches
A right turn only for tour buses and coaches from Northumberland Avenue to Victoria
Embankment will substantially reduce journey length, with minimal impact on traffic
flow along the Embankment
Concerns alternative proposals for Bridge Street/Parliament Square have not yet
been made public, but could have a significant impact on the Northumberland
Avenue–Parliament Square section
Serious concerns that journey time predictions have focussed on improved
westbound journeys, with no attention paid to eastbound journeys, especially those
typically undertaken by coaches. Possible delays on eastbound journeys could
significantly impact on commuter coaches
The CPT reiterated its concerns with the overall East-West Cycle Superhighway scheme,
including the need for any alternative coach parking facilities to be in place before existing
parking is removed and the adverse impact increased journey times will have on both
commuter coaches and services for tourists and visitors.
London United Busways: Offers partial supports to the revised proposal with no
comments.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 36
Redwing Coaches: Opposes the revised proposal, raising the follow issues:
Impacts too heavily on motor traffic, increasing journey times
Safety aspect of the segregated lanes will be diminished as they are not mandatory
and some cyclists will use the carriageway
No mention of what is planned for the coach bays on Embankment, which are crucial
for the tourist industry
Senlac Tours and Local Knowledge Tours: Partially supports the revised proposal asking
that three coach bays on the Embankment near Cleopatra's Needle are reserved for pick-
up/set-down only. It is reasonable for coaches to use longer term parking on Millbank.
Notes that a 20 minute maximum stop needs to be provided in the coach bays to avoid the
need for coaches to complete a long circuit to return if customers are not ready for pick up.
The Kings Ferry: Opposes the revised proposal for this section of the East-West Cycle
Superhighway, noting it already has serious concerns about the overall impact of the
scheme, both during and after construction.
The business strongly opposes the removal of bus stop Y on the Embankment as this will
directly impact its customers and undermine its ‘door-to-door’ service offering:
Alternative stop in Horse Guards Avenue would increase journey times for
customers, while also delaying coaches by taking them off their main route to
Victoria
Concerns the alternative stop would not cope with the large number of displaced
commuter service coaches
An alternative stop at Westminster Pier would result in even longer journey times for
customers, who would be unable to disembark at any point between Temple and the
alternative stop, including at Embankment Tube station
Congestion on the Embankment would delay coaches
The Original London Sightseeing Tour: Opposes, arguing the removal of bus and coach
stop Y - without nearby replacement - is not acceptable. It is a popular interchange for river
boats, Underground and Network Rail and is close to a footbridge across the Thames.
Highway infrastructure must allow for the reopening of the right turn from Northumberland
Avenue into Victoria Embankment, under supervision if necessary, when Whitehall is
closed.
37 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Responses from cycling groups
CyclingWorks.London: Partially supports the revised proposal. The group noted the
following:
Cyclists turning north into Northumberland Avenue should have a protected lane
(‘Toby’ segregating bollards or a kerb)
Eastbound cars turning north into Northumberland Avenue should cross cycles at
90°
The signalised pedestrian crossings of the cycleway should be changed to a zebra
crossing and should not be staggered
London Cycling Campaign (LCC): Supports the revised proposal, noting that clear
markings are needed at the Victoria Embankment and Northumberland Avenue junction.
Sustrans: Partially supports the revised proposal, welcoming the connectivity provided for
cyclists moving between Victoria Embankment and Northumberland Avenue. It also
commented:
A provision to and from the Cycle Hire station on the footway should be created
Concerned at by the pedestrian provision at this junction
o Footway should not be reduced
o Multi-stage pedestrian crossings do not cater for pedestrian desire lines
The pedestrian crossing under the bridge should be retained.
Tower Hamlets Wheelers: Partially supports the revised proposal, noting its support for the
London Cycling Campaign submission.
Westminster Cycling Campaign: Supports the revised proposal for this section of the
Cycle Superhighway, making no further comments.
Responses from pedestrian and accessibility groups
Westminster Living Streets: Supports the revised proposal and urges TfL to reject any
suggestion for the route to be diverted via Northumberland Avenue and across Trafalgar
Square.
Wheels for Wellbeing: Supports the revised proposal for this section of the route, with no
comments.
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 38
Responses from other groups and organisations
Heritage groups
Campaign to Protect Rural England: Expressed support for the revised proposal and had
no further comments.
Universities and colleges
University of London: Supports the revised proposal. It supports improvements to cycle
infrastructure, as many of staff and students cycle.
Utilities
Thames Water: Offers partial support, but expresses concerns regarding the overlap in
construction dates for the Cycle Superhighway and the Thames Tideway Tunnel. The
highway interfaces at the Victoria Embankment Foreshore construction site which is close
to the Northumberland Avenue junction; and the potential effects on highway capacity. The
Thames Tideway Tunnel works near Northumberland Avenue include the relocation of the
Tattershall Castle in 2015, with main works commencing in 2016. Thames Water needs
vehicle access to its main works at Victoria Embankment Foreshore, as well as the
temporary and permanent location of the moored vessel, Tattershall Castle. The Cycle
Superhighway design, including the highway layouts and traffic control, needs to
accommodate these requirements.
Local interest groups
Millicent Court Management Limited: Opposes the revised proposal, concerned that it will
increase local congestion. Specific concerns were expressed regarding:
Biased approach by TfL where all three representatives at the public exhibition were
cyclists
Cycling statistics refer to peak hours only. Peak hour cycling on the Embankment is
low in any event and even lower outside peak times. The investment is not justified
by the demand
Right turn from Northumberland Avenue into Embankment should not be banned. It
is used by buses when Whitehall is blocked or closed
Traffic lights should be used to allow access to turns etc when cycling use is low,
such as at night-time
Proposed kerbs are dangerous to pedestrians
Bus stop near Embankment Pier should not be removed
Proposal does not address the problem of unlicensed taxis congregating to tout for
customers in the area of Embankment Pier
There is no attempt to make cycling safer for the pedestrian, to slow the cyclist down,
to enforce stopping at crossings or lights – or to require cyclists to hold insurance
39 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Appendix C - Email to people on the
TfL database
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 40
Appendix D - Stakeholder email
Dear Stakeholder
We would like to hear your views on further proposals for the following sections of the East-
West Cycle Superhighway:
Lancaster Gate: Revised proposals for the route between Sussex Gardens and Brook
Street / Hyde Park, featuring a two-way segregated cycle track on the east side of
Westbourne Street and one-way segregated cycle tracks in each direction on Bayswater
Road
Hyde Park: Detailed proposals for a continuous, segregated cycle route through the park,
including North Carriage Drive becoming one-way eastbound for motorists
St James’s Park and the Green Park: Detailed proposals for improved cycling provision
through the parks. This includes revised proposals for the Horse Guards Road / Storey’s
Gate junction, with changes to the previously-proposed traffic restrictions
Victoria Embankment / Northumberland Avenue: Revised proposals to aid traffic flow on
Victoria Embankment, including a banned right turn from Northumberland Avenue to
Victoria Embankment and removal of a bus/coach stop and pedestrian crossing
Please click the links above for details of the proposals for each section and to have your
say. The deadline for comments is Sunday 29 March 2015.
We consulted on overall proposals for the East-West Cycle Superhighway in September
2014. Please click here for more information, including changes made following
consultation and TfL’s response to issues commonly raised. TfL Board has now approved
the overall scheme, subject to the above consultations.
Yours sincerely
Oliver Birtill
Consultation Team
Transport for London
41 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Appendix E - List of stakeholders emailed 3663 First for Foodservice
A.S. Watson
AA Motoring Trust
Abellio West London Ltd t/a Abellio Surrey,
ABSOLUTE PARTY CRUISES LTD
Action Disability Kensington & Chelsea
Action for Blind People
Action on Hearing Loss (formerly RNID)
Addison Lee
AECOM
Age Concern London
Age UK London
Alive in Space Landscape and Urban Design Studio
All Hallows by the Tower church
All Party Parliamentary Cycling Group
Anderson Travel Ltd,
Angel BID
Apex Hotel and Addendum Restaurant
Argall BID
Arriva Kent Thameside/Kent & Sussex, Arriva Guildford & W Sussex,
Arriva London North Ltd,
Arriva The Shires/ E Herts and Essex,
Asian Peoples Disabilities Alliance
Association of British Drivers
Association of Car Fleet Operators
Association of Guide Dogs for the Blind
Association of Town Centre Management
Association of British Drivers
AT Coaches t/a Abbey Travel,
Automobile Association
Baker Street Quarter
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 42
Barking & Dagenham Cycling Campaign
Barking & Dagenham Safer Transport Team
Barking and Dagenham
Barnet Cyclists
Barnet Safer Transport Team
Baroness Flather
BATEAUX LONDON
Bayliss Executive Travel
Baynard House Car Park
Bayswater BID
Bayswater Residents Association
BBC
Belgravia Residents Association
Best Bike Training / Cycletastic
Best Bike Training/ Cycletastic
Better Bankside
Bexley Accessible Transport Scheme,
Bexley Council
Bexley Cyclists
Bexleyheath BID
bhs bikeability
Bidvest Logistics
Big Bus
bikeworks
bikeXcite
Birmingham City Council
Blue Triangle Buses Ltd,
Borough Cycling Officers Group
Borough Cycling Officers Group (BCOG)
Brasserie Blanc
Breakspears Road Project
Brent Cyclists
43 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Brent Safer Transport Team
Brentwood Community Transport,
Brewery Logistics Group
British American Tobacco
British Cycling
British Land
British Medical Association
British Motorcyclists Federation
British Retail Association
British School of Cycling
Bromley Cyclists
Bromley Safer Transport Team
Brookline
BT
Bucks Cycle Training
Business B Ltd t/a The Expeditional,
Buzzlines,
CABE
CABE - Design Council
Cabinet Office:
Camden Council
Camden Cyclists
Camden mobility forum
Camden Safer Transport Team
Camden Town Unlimited
Campaign for Better Transport
Campbell's
Canary Wharf Management Ltd
CAPE CUVIER LTD
Capital City School Sport Partnership
CAPITAL PLEASURE BOATS
Carlton Motors Ltd
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 44
Carousel Buses Ltd
CBI-London
CCG Central London (WESTMINSTER)
CCG City and Hackney
Centaur Overland Travel Ltd,
Central London Cab Trade Section
Central London CTC
Central London Forward
Central London Freight Quality Partnership
Central London NHS Trust
Centre for Accessible Environments
Chalkwell
Chalkwell Garage & Coach Hire Ltd,
Chartered Institute of Logistics and Transport
CHAS NEWENS MARINE
Chauffeur & Executive Assn
Chauffeur and Executive Association
Chelsea Socity
Children's Society
Christopher Stephen Hunn t/a Travel with Hunny/TWH,
City Bikes (Vauxhall Walk)
CITY CRUISES PLC
City Cyclists
City of London
City of London Access Forum
City of London Police
City of Westminister
Clarkes
Cobra Corporate Servics Ltd,
CoL School
Colas Volker Highways URS
COLLIERS LAUNCHES
45 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Community Transport Association
Computer Cab
Confederation of British Industry (CBI)
Confederation of Passenger Transport
Conway AECOM
Covent Garden Market Authority
Cross River Partnership
Crown Equerry
CROWN RIVER CRUISES
Croydon
Croydon Coaches (UK) Ltd t/a Coaches Excetera,
Croydon Council
Croydon Cycling Campaign
Croydon mobility forum
Croydon North
Croydon Safer Transport Team
CRUISE LONDON
CSC
CT Plus Ltd t/a Hackney Community Transport,
CTC
CTC ‘Right to Ride’ Network
Cycle Confidence
Cycle Confident
Cycle Experience
Cycle Newham
Cycle Systems
Cycle Training East
Cycle Training UK (CTUK)
Cyclelyn
Cycle-wise Thames Valley
Cycling Embassy of Great Britain
Cycling Tuition
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 46
cycling4all
Cyclists in the City
Daily Express
Department for Transport
Design for London
DHL
DHL Express
DHL UK and Ireland
Dial-a-Cab
Disability Alliance
Disabled Persons Transport Advisory Committee
DNB Bank
Downing Street
E Clarke & Son (Coaches) Ltd, t/a Clarkes of London,
E J LANGLEY
E11 BID (Leytonstone)
Ealing Broadway BID
Ealing Council
Ealing Cycling Campaign
Ealing Passenger Transport Users' Group
Ealing Safer Transport Team
East and South East London Thames Gateway Transport Partnership
East End Express (X1)
East Surrey Rural Transport Partnership t/a Polestar Travel,
EDF Energy
Edgware Road Partnership
Enfield Council
Enfield Cycling Campaign
Enfield Safer Transport Team
English Heritage
English Heritage - London
Ensign Bus Company Ltd,
47 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Enterprise Mouchel
ETOA
Evolution Cycle Training
Express Networks Forum
Express Newspapers
Federation of Small Businesses
First Beeline
First Beeline Buses Ltd,
First Group
Fitzrovia Neighbourhood Association
Fitzrovia Partnership
Freight Transport Association
Friends of the Earth
Future Inclusion
Future Inclusion/IDAG
G4S
Garratt Business Park (Earlsfield)
Gatwick Flyer Ltd,
Get Sutton Cycling
Gibson Dunn and Crutcher
GLA (Planning)
GMB
Go-Coach Hire Ltd
Golden Tours
Golden Tours (Transport) Ltd,
Greater London Authotity
Greater London Forum for Older People
Greater London Forum for the Elderly
Green Flag Group
Green Line (Arriva)
Green Urban Transport Ltd,
Greenwich Cyclists
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 48
Greenwich Safer Transport Team
Guide Dogs
Guide Dogs Association
Guide Dogs for the Blind - Inner London District team
Guide Dogs for the Blind Association
Hackney Cycling Campaign
Hackney Safer Transport Team
Hainault Business Park
Hamilton-Baillie Associates Ltd.,
Hammersmith & Fulham Action on Disability
Hammersmith & Fulham Cyclists
Hammersmith & Fulham Safer Transport Team
HammersmithLondon
Haringey Cyclists
Haringey mobility forum
Haringey Safer Transport Team
Harrow Cycling Campaign
Harrow Safer Transport Team
Harrowby and District Residents Association
Hartnell Taylor Cook
Havering
Havering Safer Transport Team
Health Poverty Action
Heart of London Business Alliance
Heathrow Airport
Heritage London
hertfordshire County Council
HF Cyclists
Hillingdon Council
Hillingdon Cycling Campaign
Hillingdon mobility forum
Hillingdon Safer Transport Team
49 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Historic Royal Palaces (HM Tower of London)
HMRC
HMS President
Honourable Artillery Company, Army Ceremonial requirements
Hounslow Cycling Campaign
Hounslow Safer Transport Team
Household Cavalry Mounted Regiment
HQS Wellington
HR Richmond Ltd t/a Quality Line,
Hyde Park Estate Association
Hyde Park Stables
IBM
ICOMOS UK
Ifs learning
Ilford Town BID
In & Around Covent Garden
In Holborn
Inclusion London
Independent Disability Advisory Group
Independent Shoreditch
Inmidtown
Inner and Middle Temple
Inner Temple institution
Institute for Sustainability
Institute of Advanced Motorists
Institution of Civil Engineers
inStreatham
Islington Cycle Action Group
Islington mobility forum
Islington Safer Transport Team
IT Skillfinder
J Brierley & E Barvela t/a Snowdrop Coaches
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 50
James Bikeability
Jeremy Reese t/a The Little Bus Company,
John Lewis Partnership
Joint Committee on Mobility for Disabled People (JCMD)
Joint Committee on Mobility of Blind and Partially Sighted People (JCMBPS)
Joint Mobility Unit
Keith Gould
Keltbray Limited
Keltbray ltd (construction)
Kensington & Chelsea Safer Transport Team
Kensington and Chelsea Cyclists
Kimpton Industrial Park (Sutton)
KING CRUISES
Kings Troop
Kingston Cyclists
Kingston First
Kingston mobility forum
Kingston Safer Transport Team
Laing O'Rourke
Lambert Council
Lambeth Cyclists
Lambeth Safer Transport Team
Lancaster London Hotel
Land Securities
LCC Enfield
Leonard Cheshire Disability
Lewisham Council
Lewisham Cyclists
Lewisham Safer Transport Team
Liam O'Connor Architects
Liberal Democrats
Licenced Private Hire Car Association
51 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Licensed Private Hire Car Association (LPHCA)
Licensed Taxi Drivers Assoc (LTDA)
Licensed Taxi Drivers Association
Line Line Coaches (TGM),
Living Streets
Living Streets - Brentwood
Living Streets - Hackney
Living Streets - Islington
Living Streets - Kings Cross (Camden)
Living Streets - Merton
Living Streets - Sutton
Living Streets - Tower Hamlets
Living Streets - Wandsworth
Living Streets Action Group
Living Streets London
Living Streets Southwark
Living Strrets
Local Government Ombudsman
London ambulance Service
London Bike Hub
London Borough Hammersmith & Fulham
London Borough of Barking & Dagenham
London Borough of Barnet
London Borough of Bexley
London Borough of Brent
London Borough of Bromley
London Borough of Bromley
London Borough of Camden
London borough of Croydon
London Borough of Ealing
London Borough of Enfield
London Borough of Greenwich
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 52
London Borough of Hackney
London Borough of Hammersmith
London Borough of Hammersmith & Fulham
London Borough of Hammersmith and Fulham
London Borough of Haringey
London Borough of Harrow
London Borough of Havering
London Borough of Hillingdon
London Borough of Hounslow
London Borough of Islington
London Borough of Kingston Upon Thames
London Borough of Lambeth
London Borough of Lewisham
London Borough of Merton
London Borough of Newham
London Borough of Redbridge
London Borough of Richmond Upon Thames
London Borough of Southwark
London Borough of Sutton
London Borough of Tower Hamlets
London Borough of Waltham Forest
London Borough of Wandsworth
London Cab Drivers' Club
London Central Cab Section
London Chamber of Commerce
London Chamber of Commerce and Industry (LCCI)
London City Airport
London Civic Forum
London Climate Change Partnership
London Councils
London Cycling Campaign
London Cycling Campaign (Ealing)
53 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
London Cycling Campaign (Hammersmith and Fulham)
London Cycling Campaign (Kensington and Chelsea)
London Cycling Campaign (Lewisham)
London Cycling Campaign (Tower Hamlets)
London Cycling Campaign (Westminster)
London Duck Tours Ltd
London European Partnership for Transport
London Fire
London Fire and Emergency Planning Authority
London Fire Brigade
London First
London General
London Mencap
London Older People's Strategy Group
LONDON PARTY BOATS
London Private Hire Board
LONDON RIB VOYAGES
LONDON RIVER CRUISES LTD.
London Riverside (Rainham)
London Strategic Health Authority
London Suburban Taxi Drivers' Coalition
London Tourist Coach Operators Association (LTCOA)
London Transport Users' Committee
London TravelWatch
London Underground
London United Busways Ltd,
London Visual Impairment Forum
Lonon borough of lambeth
LoTAG
LoveWimbledon BID
LOWER THAMES & MEDWAY
LPHCA
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 54
LTCOA
M Moser associates
Marshalls
Marshalls Coaches,
Marylebone Association
MAYNARD LAUNCHES
Medway Estate Residents' Forum
Megabus/Stagecoach
Merton Council
Merton Cycling Campaign
Merton Metropolitian Police Service
Merton Safer Transport Team
Met Police
Metrobus Ltd,
Metroline Ltd
Metropolitan / City Police
Metropolitan Police
Metropolitan Police - Community Police
Metropolitan Police Service
Middle Temple institution
MIND
Ministry of Defence
Mobile Cycle Training Service
Mode Transport
Motorcycle Action Group
Motorcycle Action Group (MAG)
Motorcycle Industry Association
MP
Mullany's Coaches,
National Autistic Society
National Children's Bureau
National Express Ltd
55 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
National Grid
National Motorcycle Council
National Trust
National Trust - London
Neighbourcare St John's Wood & Maida Vale
New Addington BID
New West End Company (NWEC)
Newham Cyclists
Newham Safer Transport Team
NHS London
NHS Tower Hamlets CCG
Northbank BID
Northbank Business Improvement District (BID)
Northbank Guild
Norwood Green Residents' Association
Ocean Leisure
Ocean Youth Connexions
Olympian
Olympus Bus & Coach Company t/a Olympian Coaches,
On Demand PR & Marketing Ltd.,
On Your Bike Cycle Training
One Events
Original Tour
Orpington 1st
Oxford Tube (Stagecoach)
Oxford Tube (Thames Transit),
Paddington BID
Paddington Residents Active Concern On Transport (PRACT)
Parliament Security
Parliamentary Advisory Council for Transport Safety (PACTS)
Parliamentary Estates
Passenger Focus
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 56
Pedal4Health
Permium Tours
Phil Jones Associates
philip kemp cycle training
Pimlico FREDA
Planning Design
Porcellio Ltd t/a Meridian Duck Tours,
Port of London Authority
Premium Coaches Ltd,
Private Hire Board
Purple Parking Ltd,
Puzzle Focus Ltd
Queen Mary University of London
Queensbridge House Hotel
R Hearn t/a Hearn's Coaches,
Rabobank
RAC
RAC Foundation for Motoring
RADAR London Access Forum
Radio Taxis
Rank and Highways Representative for Unite
RB Kingston
RBKC Cycling
Red Rose Travel
Redbridge Cycling Campaign
Redbridge Cycling Centre
Redbridge Safer Transport Team
Redwing (Evan Evans)
Redwing Coaches (Pullmanor Ltd),
REEDS RIVER CRUISES
Reliance
Reliance Travel,
57 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Residents Society of Mayfair and St James's
Reynolds Diplomat Coaches
RIB TOURS LONDON
Richmond Cycling Campaign
Richmond Safer Transport Team
RICS / Roux Restaurant
Ringway Jacobs
RIVER THAMES BOAT HIRE
RMT
RMT London Taxi branch
RNIB
RNID (Royal National Institute for Deaf People)
Road Danger Reduction Forum
Road Haulage Association
Roadpeace
Royal Borough of Greenwich
Royal Borough of Kensington & Chelsea
Royal Borough of Kensington and Chelsea
Royal Borough of Kingston Upon Thames
Royal Greenwich Cycle Training
Royal Horse Artillery
Royal Household
Royal Institute of British Architects
Royal Institute of Chartered Surveyors
Royal London Society for Blind People
Royal Mail
Royal Mews
Royal Parks
Royal Town Planning Institute (RTPI)
RS Hispaniola
Sainsbury's Supermarkets
Sardar Ali Khan t/a Red Eagle,
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 58
SCOPE
SEBRA
Sense
Sixty Plus
Sloane Robson Investment securities
Soho Society
Somerset House
South Bucks Cycle Training
South East Bayswater Residents Association
South East London PCT
South Herts Plus Cycle Training
South London Business Forum
South London Partnership
Southbank Employers Group
Southdown PSV Ltd,
Southgate & Finchley Coaches Ltd
Southwark Cyclists
Southwark Safer Transport Team
Space Syntax
Spokes Cycling Instruction
St Helen's Residents' Association
St John's Wood Society
STA Bikes Ltd.
Steer Davies Gleave
Stratford Renaissance Partnership
Stroke Association
Successful Sutton
Sullivan Bus and Coach Ltd
Supreme Court
Sussex Square Residents Association
Sustrans
Sutton Centre for Voluntary Sector
59 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Sutton mobility forum
Sutton Safer Transport Team
Tattershall Castle
Taxi and Private hire
Team London Bridge
Technicolour Tyre Company
Terravision Transport Ltd / Stansted Transport Ltd,
Tesco
TGM Group Ltd
THAMES & ORWELL MARINE SERVICES
THAMES CLIPPERS
THAMES CRUISES
THAMES EXECUTIVE CHARTERS
THAMES LEISURE
THAMES LIMO LTD
THAMES LUXURY CHARTERS
THAMES RIB EXPERIENCE
THAMES RIVER SERVICES
Thames Tideway project
Thames Water
The Association of Guide Dogs for the Blind
The Automobile Association
The Big Bus Company Ltd,
The British Dyslexia Association
The British Motorcyclists' Federation
The Cabinet Office
The Canal & River Trust
The City of Oxford Motor Services Ltd,
The company of watermen and lightermen
The Excel Centre
The fishmongers company
The Ghost Bus Tours Ltd
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 60
The Grange City Hotel
The hung drawn and quartered
The Kings Ferry
The Licensed Taxi Drivers' Association
The Mermaid Centre
The Novotel, City
The O2
The Original London Sightseeing Tour /London Pride Sightseeing Ltd,
The Road Haulage Assoc. Ltd.
The Southwark Cyclists
The Supreme Court
The Wellington Trust
The Yacht London (Temple Pier)
Thomas's London Day Schools (Transport) Ltd
Thorney Island Society
Time for Twickenham
TNT
TOPSAIL CHARTERS
Tower Hamlets mobility forum
Tower Hamlets Safer Transport Team
Tower Hamlets Wheelers
Tower Place West Facilities Manager
Tower RNLI
Tower Transit Operations Ltd,
Traffic Police
Trailblazers, Muscular Dystrophy UK
Transport for All
Transport for Greater Manchester
Transport Initiatives
TURK LAUNCHES
Tyssen Community School Cycle Training
UK Power Networks
61 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
UK Supreme Courts
Unite
Unite The Union
Unite the Union (taxis)
University College London
University of Westminster
Universitybus Ltd t/a uno,
UPS
Urban Movement
Vandome Cycles
Vauxhall One BID
Victoria BID
VISCOUNT CRUISES/CAMPION LAUNCHES
Vision Impairment Forum
Vogt and Maguire shipbroking Ltd
Walk England
Walk London
Waltham Forest Cycling Campaign
Waltham Forest Safer Transport Team
Wandsworth - London Cycling Campaign
Wandsworth Cycling Campaign
Wandsworth mobility forum
Wandsworth Safer Transport Team
Waterloo Quarter
West London
West London Alliance
West Twyford Residents' Association
Westfield London
Westfield Shepherds Bush
Westminster Abbey
Westminster City Council Conservation Officer
Westminster Cycling Campaign
East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation 62
WESTMINSTER PARTY BOATS
Westminster Safer Transport Team
Westminster School
Westminster Special Events
Westway Development Trust
Wheels for Wellbeing
Whizz-Kidz
Willow Lane Trading Estate (Merton)
Wilsons Cycles
Wincanton
Woodfines
WOODS RIVER CRUISES
www.cyclinginstructor.com
X90 (Oxford Bus Co)
Young Lewisham and Greenwich Cyclists
63 East-West Cycle Superhighway Victoria Embankment / Northumberland Avenue Consultation Response to Consultation
Appendix F - Map of distribution area