eastern software systems corporate presentation 2012
DESCRIPTION
Eastern Software Systems Private Limited ( ESS website- www.essindia.com), was established in 1990 and is now present in 25+ countries and have the confidence of 750+ clients globally. ESS is a CMM Level 5 & ISO 9001:2008 company. We have three core business domains: 1. Application Development & Maintenance (ADM) 2. ERP (ebizframe) 3. Total IT outsourcing 1. Application Development & Support ( ADM): Our forte encompasses the broad spectrum of businesses- whether driving electronic commerce, building custom applications, managing enterprise content, developing portal solutions, tailoring an existing software product, creating a Web 2.0 collaboration platform or enabling the mobile, our SEI-CMM Level 5 processes ensure cost- effective solutions delivered in minimal time frames ensuring maximum ROI for our clients. This is the domain where I see the opportunity between us. 2. ERP ’ebizframe’ – ebizframe (web-enabled ERP based on Oracle)& ebizframe NEO (web-enabled ERP based on Open Source). ebizframe offers you the best of functionality at the costs comparable to mid-range ERPs. ebizframe has been successfully implemented across various 20+ industry verticals including Engineering, Chemicals, Textiles, Auto Ancillaries, Hospitality, Retail, FMCG, Mining etc.. It has also been successfully installed across diverse geographical locations in India, Africa, Middle East and S.E. Asia making it a globally acclaimed product. 3. Total IT Outsourcing: Under ESS’s TITO services, we provide management of your complete IT infrastructure, including availability, manageability and performance on a 24x7 basis for hardware, software, peripherals, networks, web space and custom applications.TRANSCRIPT
www.essindia.com
Eastern Software Systems
Overview
www.essindia.com
Corporate
ESS established in 1990 is a zero debt company
850+ customers in 25+ countries
300+ IT professionals in ESS
8500+ IT professionals in the Group
Technology Leaders
First to web enable the ERP
First to launch ERP on ASP model
One of the first in India to work on Web 2.0
First Indian ERP company to achieve CMM Level 5
CMM Level 5, ISO 9001:2008 accredited
www.essindia.com
Representative Clients
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www.essindia.com
Representative Clients
www.essindia.com
ERP
ADM
WebMobility
Analytics
ESS Offerings
• Cloud Solutions• Portal• Workflow• Content Management• Custom Dev• DMS• Hospital Management• Support
• e-commerce• Web 2.0
• iOS• Android
• Windows Mobile• M2M
• Mobile SFA
• Management Dashboard• BI Tool
• Report Writer
• Supply Chain• CRM• HRMS• POS
Service Portfolio
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Dedicated security council Safeguarded physical environment Legal measures Regular security audits Continuous training to enhance
security awareness
Global sourcing Multiple recruiting channels Consistent investment in training Performance-based reward system Customized career dev plan
Onsite presence High proficiency in English Formalized communication protocols Industry standard tools Flexible working hours Document templates and guidelines
ISO 9001:2008 in 2009 ISO 9001:2000 in 2002 ISO 9001 1994 in 1999 CMM 5 in 2002 Knowledge Management Corporate Portal PMO & corporate management leadership group
Corporate IT runs on ERP Dedicated labs for the client Multiple back-up sites Multiple ISP Large Bandwidth over Broadband Un-interrupted electrical supply
Security and IPR
Human Resources Communication
Process Maturity
Infrastructure
Client engagement model and relationship management
Service level Resource management Performance measurement Financial management
Governance
ESS Practices
www.essindia.com
Vertical Expertise
Hi Tech
Retail & Trading
Mfg
Travel &
Hospitality
Auto
Health
Oil & Gas
E-gov
Vertical Expertise
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OracleMS SQL ServerMySQLPostgreSQLSAP Hana
PhpPerlPythonCakePHPFlex
WindowsLinuxRedhat LinuxSolarisHP UnixPerl Sco Unix
Core JavaJDBC/XML, AJAXUML, Java Script
Struts/SpringOracle AS
JavaMicrosoft
DatabaseLAMP
OSSharePointCRM
Azure .Net 4.0/3.5
C#, VB.Net, Visual C++, J#
Asp.net
iOSAndroid
Win Mobile
Mobile
Team Size & Experience 20% bench strength Average 4 years IT industry experience PM level has 8+ years experience
Team competence 5% System Architect 10% Analyst & DBA 30% Senior Programmer 40% Intermediate/Junior Programmer 15% Test engineers & leads
ESS Skill Set Matrix
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Client Engagement Model
T&MProviding flexibility to clients’ to
drive the project as per the requirement
Fixed PriceDelivering fixed commitment
projects
Engineering Resource Management
Helping clients to deal with short term resources needs
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Development Methodologies
Test Driven Software DevelopmentFeature Driven Development (FDD)Prototype-to-Market Need, Adapt to changesUncertain or volatile requirementsCustomer/Stakeholder involvementCharacterized by small frequent builds
AgileAgile
ESSPESSP
WaterfallWaterfallTest Driven Software DevelopmentFull development lifecycleCharacterized by development methodologies, QAFixed scope and clear requirementsLiability
Test Driven Software DevelopmentFull development lifecycleCharacterized by development methodologies, QA Adjustable scope and requirementsIterations in different phases
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Service Management
Get right people involved
Estimate time & costs
Communicate Efficiently
Manage Risk Properly
Establish a change procedure
Agree on acceptance criteria
Define Job in detail
Break down the job
Resource Management
Cost & Schedule
Communication Plan
Risk Management
Change Management
Deliverables
Requirements
Design
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KPI DevelopmentAccount Management
Project Review
Project ExecutionRisk ManagementCommunicationsQuality Control
Resource Management
Client Sr. Mgmt
ClientEngagement
Owner
Client Project Owners
Business PlanningStrategic InvestmentsBusiness Review
Client Sr. Mgmt
ClientEngagement
Owner
Client Project Owners
Multi-level Engagement
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Agility
SustainabilityMobility
Predictability
ESS ’s relationship with clients is based on shared core-values and aims at high business performance, customer awareness and market leadership of the organization of presence and future.
Customer Centric Engagement
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Customer Focused
How we demonstrate our commitment to quality
control?
How we retain and develop our talent?
How do we add more value to your investment?
People Centric
Key Differentiators
Innovation
www.essindia.com
Thank you.
Devasis Roy, [email protected]
Eastern Software Systems Private Limited
Head Office: B 65, Sector 63, Noida
India