Debt & Collections Management Course Theme: Easy and Effective Debt Collection Strategies Course Date: 18th June, 2015 (1 Day) Course Time: 8am – 4pm Course Fee: =N=75,000.00k per head Course Venue: Augustus Hall Limited’s Office @ Victoria Island, Lagos State, NIGERIA 234. Augustus Hall Limited (RC. 912580) 6/18/2015

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Table of Contents Course Theme: Easy and Effective Debt Collection Strategies ..................................................................... 3

What You'll Learn .............................................................................................................................. 4

Who Will Benefit ............................................................................................................................... 4

Augustus Hall Limited (RC. 912580) is a privately owned Credit Control Consultancy Firm based in Victoria Island, Lagos, Nigeria.

We remain focused on applying our in-depth experience and up-to-date knowledge to helping our clients towards an even brighter

business future. We specialise in offering: Credit Industry Training | Commercial Debt Collections | Consumer Debt Collections |

Credit Control Consultancy | Credit Risk Identification and Mitigation | Debt Mediation | Commercial Mediation and Negotiation |

Trades and Business Development | Debt Restructuring, Workouts and Collections | Terms of Trade Documentation | Business

Rescue and Support | Debt Purchase and Sale Brokerage | Creditor Meetings Service | Factoring & Invoice Discounting |

Refinancing & Asset Finance | Trade Finance | Credit Insurance | Accounts Payable Management Solutions | Accounts Receivables

Management Solution | Outsourcing | Document Management Solution | Invoicing and Billing | Consulting and Advisory | Audits

and Performance Evaluations | Software.

www.augustushall.com | enquiries@augustushall.com | Tel: +234 (0)1-2170730, +234 (0)8029772849, +234

(0)7025347079 | P.O. Box 4528 Surulere, Lagos State, Nigeria.

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Course Theme: Easy and Effective Debt Collection Strategies

Collecting monies owed to your organization can be a big exercise in frustration if you're not familiar with strategies that get results and keep you legally compliant with professional ethics and guidelines. You will learn information and techniques in this debt collection training to help you collect debts more quickly and efficiently.

Debt Collection is guided by practices established to protect consumers from unfair treatment at the hands of debt collectors. Failure to comply with any part of its strict guidelines and requirements can result in sizeable fines, penalties, and judgments. Therefore, it is critical that you become familiar with these guidelines to avoid legal action being taken against you and your organization.

Not only do you need to understand and abide by collections guidelines, you need to know the strategies and techniques that will help you easily and effectively contact and deal with debtors. Let our workshop help you! From account categorization and prioritization, to resource allocation and contacting procedures, what you learn here will help your organization develop, implement, and follow a formal process for handling all collections.

If asked, could you confidently:

Identify factors that help you determine a debtor's repayment potential

Prioritize your collection strategy using amounts owed, days late, and repayment potential

Utilize tools that will help foster positive relationships with those from whom you're trying to collect

Define collections harassment or abuse and ensure that your organization does not engage in any practices defined as such

Choose the right options for legally locating debtors and applying greater pressure on them

Handle angry and offended debtors when discussing financial situations

Almost 74 percent of receivables that are three months delinquent are paid. However, after six months, that percentage drops nearly 20 points. It's extremely important that, as a collections specialist or A/R professional, you are promptly and legally contacting debtors and using the appropriate tactics for getting the money owed to you.

Course Theme: Easy and Effective Debt Collection Strategies

Course Date: 18th June, 2015 (1 Day) Course Time: 8am - 4pm Course Fee: =N=75,000.00k per head Course Venue: Augustus Hall Limited’s Office @ Victoria Island, Lagos State, NIGERIA 234.

100% SATISFACTION GUARANTEED! As always, your satisfaction is our #1 priority. If for any reason you're dissatisfied, we'll arrange for you to attend another seminar, choose a different product, or receive a full refund — hassle free!

This power-packed 1 Day Course will help you uncover

specific techniques and strategies for developing a formal

debt collection process that will save you time and efforts

in contacting debtors and managing delinquent accounts.

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With the skills, strategies, and tools provided in this program, you'll find that collecting money is faster, easier, and less stressful than you ever thought possible!

Along with your audio conference, you will also receive a link via email to print out copies of the conference workbook, which includes the essentials of the program, and an appendix filled with information on when, where, and how to contact debtors. As informative as it is comprehensive, this handbook will serve as a valuable resource for you to refer to when you're unsure about the do's and don'ts of debt collection.

What You'll Learn

Identifying the essential elements of effective credit policies — and use them to evaluate the policies in place at your organization

Ranking accounts to help you prioritize and determine an effective and appropriate contact strategy

Gathering all information necessary to start building positive relationships with debtors upon first contact

Motivating even slow pays, large accounts, and big clients by using benefits rather than consequences

Addressing debtors' responses and reasons for nonpayment with positive and productive conversation

Remaining calm and cool when customers get hot Negotiating verbal agreements with debtors that will keep repayment on track and on

schedule And more!

Who Will Benefit

Professionals in collections, accounting, finance, customer service, credit, sales, accounts receivable, and operations, as well as managers, supervisors, vice presidents, and small business owners will gain invaluable information concerning debt collection and legal compliance for your organization.

For reservations, bookings and enquiries kindly contact us via: enquiries@augustushall.com or Telephone: +234 (0)1-2170730, +234 (0)8029772849, +234 (0)7025347079

Sign up today, and get great training you can use to swiftly and safely collect debts owed to you. In just a 1-Day class, gain the insights you need to get a handle on managing delinquent accounts, contacting debtors, and complying with Debt Collection guidelines — and start collecting the monies owed you today!