ebook academy: week 2
DESCRIPTION
Presentation used during the second week of eBook Academy, covering the eBook reference interview and introduction to 3M Cloud Library. The Academy is run in 5 week intervals (2 hours per week): Week 1 - Intro to the iPad Week 2 - eBook reference interview and 3M Cloud Library Week 3 - OverDrive and Boopsie app Week 4 - Enki and Axis 360 Week 5 - Zinio, OneClick Digital and Streaming Services (Hoopla, Indieflix)TRANSCRIPT
- 1. IntroductionMildred Arencibia - Metadata LibrarianJocelyn Clark - Electronic Services Librarian(EH)1eBook Academy
2. Course Overview2 5 week long course Objective To learn to guide patrons around ourdigital offerings You will learn: Basics of downloadable e-bookservices How to recommend the bestdigital service for a patron How to find additional help Some tips on how to supporttechnology-based services 3. Why e-books at MCFL?3 To serve our patrons better Readers are also e-readers To increase the librarys resources To remain relevant technology wise To keep ourselves part of the conversation 4. Stats!4 In 2012, eBook borrowers read an average of 29 eBooks Book borrowers read an average of 23 books MCFL OverDrive checkouts are up 45% 5. Pew Research5http://www.pewinternet.org/2014/01/16/e-reading-rises-as-device-ownership-jumps/http://www.pewresearch.org/fact-tank/2014/01/21/overall-book-readership-stable-but-e-books-becoming-more-popular/ 6. Why all eBooks are not LibraryeBooks6While the Big Five are now all making ebook titles available to libraries,they still limit access by pricing and license limitations, and restrict fullpurchases.All operate with a one user one book model. Hachette No Checkout cap, but initial pricing is 3 times the retail price. HarperCollins Limits to 26 checkouts Random House /Penguin No cap, but increased eBook pricing by300% MacMillan Titles expire after 2 years/52 checkouts. Simon and Schuster Titles expire after one year must be re-purchased 7. Our Downloadable eBookServices7Service eBooks AudiobooksOverDrive 3M soonAxis360 Enki OneClick Digital Zinio magazinesWe have other ebook services available only online:Gale, Ebsco, and Safari Tech Books. Great resources, but not covered here. 8. Weekly Overview8 Week 1 Reference and 3M Cloud Library Week 2 OverDrive and Boopsie Week 3 Axis 360 and Enki Week 4 OneClick Digital, Zinio and streamingservices 9. E-books and the real question9Even if the patrons question is:How do I work this thing?the real question is:How do I become a self-sufficientreader of e-books? 10. Staff questions How much does thispatron need to learn in orderto be able to do this on hisown? How much of that requisiteknowledge can I satisfy righthere, right now, based on myown skills and the resources Ihave at my disposal?10 11. Reference Interview Step 111QuestionDo you have e-books and how do I get them?Answer*Hint -- Do a reference interview!We have several digital services available. Tellme more about what device you have and whatyou are interested in 12. Home Library Services12DIGITAL SERVICE LIBRARIES3M Cloud Library All Marin County residentsAxis 360 All Marin County residentsEnki All Marin County residentsOverdrive All Marin County residentsOneClick Digital MCFL Belvedere-Tiburon Mill ValleyZinio Digital Magazines MCFL Belvedere-Tiburon Mill Valley San Anselmo 13. Reference Interview Step 213 1. Determine Patrons device + comfort usingthe device + reading or listening interests2. Recommend Best platform for device +interests3. Show MCFL Downloads Page(http://www.marinlibrary.org/books-movies-and-more/downloads) 14. Reference Interview Tips14< 5 minutes Recommend best servicefor their needs Show patron where and how to get started on MCFLDownloads page(http://www.marinlibrary.org/books-movies-and-more/downloads) Show login with patrons library card and PIN Suggest they try and come back if they need more help. 15. Reference Interview Tips(cont.)155 - 10 minutes Show patron how to: Browse platform Manage account Set preferences Checkout a title 16. Reference Interview Tips(cont.)10 > minutes Advanced questions from tech savvy patrons16 Fill out eBook Support Request Formhttp://marinet.lib.ca.us/screens/help_request_ebooks.html MCFL E-book Help pagehttp://www.marinlibrary.org/books-movies-and-more/downloads/ebook-help eBook help with a librarianhttp://www.marinlibrary.org/events-and-programs Advanced questions from beginning users Computer class and/or eBook help with librarianhttp://www.marinlibrary.org/events-and-programs 17. 10 Minute Break17 18. Need [email protected](No phone support!)