ecm strategy development
Post on 19-Oct-2014
3.296 views
DESCRIPTION
A high level introduction to a best practice approach to defining an ECM (Enterprise Content Management) strategy. I originally used these slides on a webinar co-produced with SPringCM. To see the full presentation, mine embedded with the SpringCM slides focused on Sass or Cloud computing based ECM go to http://www.slideshare.net/SpringCM/spring-cm-sharepointclouddecisionframework2010TRANSCRIPT
Defining A Strategy for Enterprise Content Management (ECM)
Carl Frappaolo Principal, Information Architected, Inc.
Access & Collaboration
Security & Compliance
ECM
Defining A Strategy for Enterprise Content Management (ECM)
Defining A Strategy for Enterprise Content Management (ECM)
DEFINING ECM
The leveraging of methods, processes and tools to manage electronic business content throughout its lifecycle, in order to minimize associated risk and
increase associated value.
Create/Capture Store Access Control Archival &
Destruction
Defining A Strategy for Enterprise Content Management (ECM)
Web/html IM
Meta Data Management
Records Management
Shared Drives E-mail Data/tags
ID Extraction
IRM/ERM
BPM/ Workflow
Authentication
Content Analytics
Search Portal/Web
Social Network Analysis
Content Management
Document Management
Taxonomy Collaboration
Information Architecture / Sourcing Strategy
Visualization
Facets
Contextual Filtering
MultiMedia
DAM
Control & Secure
Collaborate & Innovate
Defining A Strategy for Enterprise Content Management (ECM)
4
The Overall Game Plan
Source: http://mike2.openmethodology.org
In association with: Presented by: Defining A Strategy for Enterprise Content Management (ECM)
Defining & Leveraging the Team
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ITUsersSponsor/Stakeholders
Study
Pilot
Enterprise
Defining A Strategy for Enterprise Content Management (ECM)
Critical Success Factors (CSFs)
• Very Specific Business Drivers or Objectives for the Project
• Defined by Key Performance Indicators
Defining A Strategy for Enterprise Content Management (ECM)
Techniques for Business Development Content Audits
Surveys
Interviews
Process Mapping
Defining A Strategy for Enterprise Content Management (ECM)
Gap Analysis
Outcomes/CSFs
Outcomes/CSFs
Gap
Future C
urrent Processes and Tools
ECM (et. al.)
Defining A Strategy for Enterprise Content Management (ECM)
Prioritise Requirements MoSCOW Mo – Must have S - Should have CO – COuld have W - Would have, if…
Defining A Strategy for Enterprise Content Management (ECM)
Web/html IM
Meta Data Management
Records Management
Shared Drives E-mail Data/tags
ID Extraction
IRM/ERM
BPM/ Workflow
Authentication
Content Analytics
Search Portal/Web
Social Network Analysis
Content Management
Document Management
Taxonomy Collaboration
Information Architecture / Sourcing Strategy
Visualization
Facets
Contextual Filtering
MultiMedia
DAM
Control & Secure
Collaborate & Innovate
Defining A Strategy for Enterprise Content Management (ECM)
Source: Information Architected, Inc.
Conceptual and Logical Information Architecture
In association with: Presented by: Defining A Strategy for Enterprise Content Management (ECM)
Phasing
Business Application
Tech Com
ponent
In association with: Presented by: Defining A Strategy for Enterprise Content Management (ECM)
HIGH
HIGHLOW Criticality
Com
pete
ncy
Outsource
In-House
Reengineer
Off site/Spinoff
In association with: Presented by: Defining A Strategy for Enterprise Content Management (ECM)
Recalling the IAI SharePoint Market Study
SharePoint mostly used today for file sharing & simple collaboration
59% cited support for more complex applications as major issue in enterprise deployment Applications requiring workflow, BPM
Security, particularly for crossing the firewall Scalability Integration
In association with: Presented by: Defining A Strategy for Enterprise Content Management (ECM)
Carl Frappaolo [email protected]
@carlfrappaolo
617-933-2584
Information Architected, Inc. www.informationarchitected.com @IAI