edi newsletter - florida department of financial services · you can reach the edi team by emailing...

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EDI Newsletter Department of Financial Services Division of Workers’ Compensation Bureau of Data Quality and Collection Inside this issue March Puzzle Answer Keys ..........2 Triage Visitors .............................3 Triage is Traveling Now! ..............4 Split Week Calculaons ...............4 Crossword ...................................5 MTC SAs ......................................6 Medical EDI updates....................7 Medical EDI Word Search ............8 FAQ .............................................9 Contact Informaon ....................9 Welcome, Spring! In this issue we will be discussing a frequent sequencing issue, as well as calculaon ps, and Medical EDI updates. In March the Triage team had some visitors from Insurance Company of the West, so we will talk about their experiences in our office. - Victoria LaPonzina Spring me, me for warm days, flowers, and birds.—VL April 2017 Volume 1, Issue 3

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Page 1: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

EDI Newsletter

Department of Financial Services Division of Workers’ Compensation Bureau of Data Quality and Collection

Inside this issue

March Puzzle Answer Keys ..........2

Triage Visitors .............................3

Triage is Traveling Now! ..............4

Split Week Calculations ...............4

Crossword ...................................5

MTC SAs ......................................6

Medical EDI updates....................7

Medical EDI Word Search ............8

FAQ .............................................9

Contact Information ....................9

Welcome, Spring!

In this issue we will be discussing a frequent sequencing issue, as

well as calculation tips, and Medical EDI updates. In March the

Triage team had some visitors from Insurance Company of the

West, so we will talk about their experiences in our office. -

Victoria LaPonzina

Spring time, time for warm days, flowers, and

birds.—VL

April 2017 Volume 1, Issue 3

Page 2: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

2

March Answer Keys

Page 3: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

Insurance Company of the West Team Members: Niall and Isabel

As I mentioned in previous newsletters, our Triage

Team works very hard with individual trading partners

to provide one-on-one training. This past month we

had the privilege of hosting two team members from

the Insurance Company of the West: Isabel and Niall.

They came to Tallahassee to visit us in our offices for

two days to participate in our in-depth EDI training.

When asked what the biggest issues/challenges they

faced with EDI, they responded saying that some of the

biggest issues they face is moving the information from

their system into EDI and that there are a lot of moving

parts. They stated they came to the source by coming

to us with the goal of improving their understanding of

EDI and their acceptance rate.

We had a great time having Niall and Isabel in our

offices for two days of training. They believe that they

have met their goals and told us not to count them out

on coming back, even if their acceptance rates go up.

If you wish to schedule training time with the Triage

Team, please contact:

[email protected]

The Triage Team can assist you through webinar,

conference calls, or office visits.

3 From Left to Right: Margaret, Isabel, Niall, and Peggy

Page 4: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

Triage Team

The time is here! The Triage Team

is traveling:

Sarasota—April 3rd and 4th

St. Petersburg—April 5th

Tampa—April 6th and 7th

We hope if you are in these cities

that you took advantage of this

amazing opportunity for one-on-

one, in-depth training.

This is not the only time Triage will

be traveling—if there is sufficient

interest from a city, then Triage

may travel to you. Additionally our

doors (and email addresses and

phones) are always open to assist

you.

Please contact Tonya Granger

[email protected]

for training opportunities.

4

Calculation Tips

There are occasions

when calculating

benefits a Split

Week situation

occurs. In these

instances, it is

important to know

how to calculate benefits, since the IW cannot exceed the Comp Rate for a week, and

it is also important to know that this may cause rejections in our system.

For example if a IW is due both TT and TP in one week, you would follow the below

calculation outline:

As you can see from the calculations above, if you were to pay both benefits in full,

you would have paid the IW more than the IW’s comp rate. Since the IW cannot be

paid more than their compensation rate for the week, the injured worker is only due

the amount for TT. However, you should still report the benefits due for TP, but the

Amount Paid would be reported as $0.00. Currently this will cause a rejection, but you

can contact the EDI team to review the transaction for possible bypass. If you have a

TA-FL error due to a suspected underpayment because of a split week situation,

please contact the EDI Team to review the TA-FL error for closure.

IW Name Joe Smith

AWW $200.00

Comp Rate $133.34

# of days worked per

week

5

Disability

Type

Weekly

Amount

# of days

worked

# of days

due

Daily Rate Total Due

04/02/2017

04/06/2017

TTD $133.34 5 5 $26.67 $133.34

04/07/2017

-

04/08/2017

TPD $128.00 5 2 $25.60 $51.20

$184.54

We are currently working on

an exception for the rejection

situation when reporting Split

Week payments. In the future

we hope to introduce an

exception to allow $0.00 to be

reported for TP when the

Comp Rate has been reached

for TT.

Page 5: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

5

EDI Puzzler

Across 4. Late Reason Code for Coverage, lack of infor-mation 7. Non-salary remunerations which the employ-er pays 9. An adjudicated Lump Sum Payment of one or more benefits which does not limit future liabil-ity

Down 1. Benefit Credit Code "C" for recoupment of benefit paid but not due 2. Identifies the employee ID being submitted 3. The date associated with an award 5. The date on which the accident occurred 6. Federal Employer Identification Number 7. The Type of transaction filed when once wishes to close the claim 8. Type of suspension filed when the claimants whereabouts are unknown

Page 6: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

MTC SAs

6

In continuing our discussion from last month

on MTC SA’s, some claims might be on your

Missing MTC SA list that are closed in your

system; however, they are open in ours! The

claims that are open in our system will show

on your Missing MTC SA report

Some systems auto-generate MTC SA’s every

six months from the Date of Injury even on

closed claims. In these instances, if the MTC

SA is accepted, it will re-open the claim,

causing claims that are closed in your system

to be on your Missing MTC SA list. In these

instances, you can contact us at

[email protected] to review the

transaction for possible removal if it was filed

in error. This will remove the claim from your

Missing MTC SA list and reclose the claim.

Additionally, MTC SA’s are not due when the

initial filing for a claim is a MTC FROI 04 or

MTC 00/PD when Partial Denial Code “A” or

“E” is reported. These claims are closed from

their initial filing and the MTC SA is not

required. If one is sent, it will open the claim.

Please contact us in these instances to review

the MTC SA for removal.

We are currently developing a way to keep MTC

SA’s from re-opening a claim in certain situa-

tions. In the future we are hoping to keep MTC

SAs from reopening the claim when submitted

after a MTC FN and the transaction is not re-

porting any changes to the benefit picture. This

will hopefully aide in lessening the amount of

transactions on your Missing MTC SA lists by not

re-opening claims when MTC SAs are automati-

cally generated by your systems.

Page 7: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

Medical EDI Claim Admin Postal Code by Justin Hale

We have seen an increase in emails regarding rejection

issues for Claim Administrator Physical Postal Code (DN09A).

The postal code reported must

be valid and on your Client List.

Per the Medical EDI Implementation Guide (MEIG), it

should also reflect the postal code of the physical address of the location where the claim is

being handled.

If a bill rejects due to a postal code error, please check to make

sure the submitted zip code has been verified by your client and

is on your Client List . A blank copy of this form is located on

page 14 of the MEIG and is

available on the Division

website.

If additional assistance is still needed, please reach out to the

Medical EDI team at: MedicalDataManagementTeam

@myfloridacfo.com.

7

Medical EDI RNR List

For further clarification regarding last month’s article pertaining to rejected bills, if an original bill rejected with the incorrect Insurer Code reported but was later resubmitted to the Division under a new control number, the older bill should be withdrawn. However, if a penalty was assessed for the original (older) bill it will remain in CPS. Please contact your CPS Liaison with any questions. To withdraw a bill, Bill Submission Reason Code 01 should be reported. If at any point throughout the month you need a copy of an updated list of outstanding rejected bills, you may send an email to the team at [email protected].

Please note that effective 03/16/2017 the Division no

longer accepts original Revision E submissions. Any cor-

rections (withdrawals, cancellations, or replacements)

can be made under Revision E or Revision F.

MEDICAL EDI SUBMITTERS—NOTIFICATION

Page 8: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

Word Bank

ADMISSIONDATE CLAIMADMIN DIAGNOSISCODE

FTP ORR PRODUCTION

REIMBURSEMENT REPORTCARD REVISIONCODE

TEST

8

Medical EDI Puzzler

T E S T F H Y W D C B I E T R

S G W Z M O D O U Y H D Q G E

N R C I Z J S X J W O E R Y I

I V P U L Y M P H C E Y X D M

M E D O C N O I S I V E R M B

D A D M I S S I O N D A T E U

A R X X V H S R O Z O Q F O R

M Y A I O O D I L G R S E V S

I V I C N Q T V X X R V C D E

A O Z G T C I O H C E M D W M

L F A S U R V Y Y W N M L A E

C I C D Y F O B R E Z E S A N

D X O Q A B T P Y D A F H T T

M R D X D V S P E V R I Y V U

P A D Y U H Z R S R E L F S T

Page 9: EDI Newsletter - Florida Department of Financial Services · You can reach the EDI team by emailing us at claims.edi@myfloridacfo.com You can reach the Medical EDI team by emailing

Q: I have a MTC CB that is rejecting for 0072-113 Latest Return to Work Date must be greater than Initial Return

to Work date, but I updated the IRTW on a MTC SROI 02, can you tell us why this rejected?

A: Initial Return to Work information is loaded from a MTC FROI 02, but not a MTC SROI 02. So, if the IRTW should

be updated, please file a MTC FROI 02 to do so.

Q: Our transaction is rejecting for the Initial Date Disability Began being different

than last filed, but we filed a MTC FROI 02, can you tell us why this rejected?

A: Quite opposite to the Initial Return to Work, the IDDB is loaded from a MTC SROI 02,

not a MTC FROI 02. So when you receive this error, please file a MTC SROI 02 to update

the IDDB.

You can review what is accepted on a FROI/SROI by looking at the Element

Requirement Table, which is available here: http://www.myfloridacfo.com/division/wc/EDI/Clms_EDI.htm

Q: We received a fine that we do not believe we should have received.

A: Please contact your designated CPS Liaison (if you do not know who is your CPS Liaison, please email

[email protected]).

Frequently Asked Questions

EDI is tricky, but we are here to help in any way that we can. How can we better assist you ?

What topics would you like to see in future issues?

We Would Appreciate Your Feedback!

Please contact us!

You can reach the EDI team by emailing us at [email protected]

You can reach the Medical EDI team by emailing us at

[email protected]

If you feel as though you could use additional Training Assistance with the Triage

Team, please contact the Triage Claims EDI Contact Tonya Granger at

[email protected] or 850-413-1709.