ee'13 - the modern marketer can be agile too

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@RTMike #EE13 The Modern Marketer Can Be Agile Too Mike McKinnon Director of Marketing Operations ReadyTalk

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Page 1: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

The Modern Marketer Can Be Agile Too

Mike McKinnonDirector of Marketing OperationsReadyTalk

Page 2: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

About Me• Mike McKinnon• Director of Marketing Operations• RTMike• [email protected]• MAP for 5 years and Eloqua for 3• I climb rocks, big ones!

Page 3: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

About My Company• Audio and web conferencing• Founded in 2001• Competitors: Webex, GoToMeeting, Adobe, ON24• Collaboration and Webinars• Eloqua Cloud Connectors

Page 4: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

ReadyTalk Marketing• 8 Full time marketers

– 3 Demand Generation (inbound and outbound)– 1 PR/Communications– 1 Marketing Operations– 1 Product Launch Specialist– 1 Director– 1 Partner Marketing

Page 5: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Today’s Takeaways• What the Agile methodology is• How ReadyTalk adapted it to their marketing department• How you can adopt this methodology in your organization

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@RTMike #EE13

Agile Background• Based on incremental and iterative development traced

back to late 1950s• Modern agile development began in 1990s• 2001 Manifesto for Agile Software Development was

published

Page 7: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

What is Agile

• Teamwork, collaboration and flexibility• Breaks projects down to small tasks• Focus on continuous improvement and

efficiency• Responding to change over following a plan

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@RTMike #EE13

Why did we adopt agile?

Page 9: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Problems, Problems, Problems

• What were we trying to solve with Agile methodology

Page 10: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Working in Silos

Page 11: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Seeing the Big PictureSo why are we

chopping down this tree?

I don’t know but just keep

sawing

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@RTMike #EE13

Last Minute Scrambling

Page 13: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Shifting Priorities

Page 14: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

How we adopted agile

Page 15: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

What we did• Yearly planning – Nov/Dec

– Revenue Goals – Marketing Sourced– # SQOs,SALs,MQLs– Projects: Content mapping, Nurture Tracks, Customer On-

Boarding• Quarterly Planning

– Projects & Campaigns for each Quarter

Page 16: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Scrum Process• Daily stand ups (Scrum)• Two week sprints• Retrospectives

Page 17: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Scrum Process

BacklogQuarterly Planning

WorkCategories

Page 18: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Two Week Sprint Planning

• Two week iterations• Pull from Quarterly planning • Task breakdown & stories sizing

Page 19: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Daily Standup• Say what you were going to do

today• What did you do yesterday • Blocks• Move tasks

Page 20: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Breakdown of Task/Projects

Task

Medium Story

Large Story

Page 21: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Two Week Planning GoalsWork Categories

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@RTMike #EE13

Daily PlanningSwim Lanes

Owner

Blocked

Page 23: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

All about the problems

• Silos• Big picture• Last minute scrambling• Shifting Priorities

Page 24: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Do This Next• What are the problems facing your marketing department

daily, weekly, quarterly?• Is what you are doing working?

Page 25: EE'13 - The Modern Marketer Can be Agile Too

@RTMike #EE13

Thank You• Michael McKinnon• [email protected]• RTMike• Q&A time!