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    How to be an Effective TrainerHow to be an Effective Trainer

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    P

    resentation OutlineP

    resentation Outline Roles as a trainer

    Impediments to training

    Overcoming training anxieties

    Training development process

    Roles as a trainer

    Impediments to training

    Overcoming training anxieties

    Training development process

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    Wh

    at is a Trainer?Wh

    at is a Trainer? A facilitator

    A designer

    A networker A quality manager

    A facilitator

    A designer

    A networker A quality manager

    An organizer

    A researcher

    An actor An assessor

    A motivator

    An organizer

    A researcher

    An actor An assessor

    A motivator

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    Impediments to TrainingImpediments to Training Lack of trainers

    Lack of management support

    Lack of preparation

    Training materials not available

    Lack of trainers

    Lack of management support

    Lack of preparation

    Training materials not available

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    Training AnxietiesTraining Anxieties What will I say next?

    What if they know more

    than I know? Do Ihave everything

    that I need?

    How much longer togo?

    What will I say next?

    What if they know more

    than I know? Do Ihave everything

    that I need?

    How much longer togo?

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    Anxieties to Constructive ActivityAnxieties to Constructive Activity What are my objectives?

    What do the trainees already know?

    Have I chosen the right method forpresentation?

    Will my visual aids have sufficient impact?

    How will I know if the training session hasbeen successful?

    What are my objectives?

    What do the trainees already know?

    Have I chosen the right method forpresentation?

    Will my visual aids have sufficient impact?

    How will I know if the training session hasbeen successful?

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    What makes people learn?What makes people learn?

    If they will be affected by materials

    If there is process for application

    Related to prior personal experience

    Repetition

    If they will be affected by materials

    If there is process for application

    Related to prior personal experience

    Repetition

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    Adult LearnersAdult Learners Adults are:

    autonomous and self-directed

    have a wealth of life experiences andknowledge

    goal-oriented

    relevancy-oriented

    practical

    Adults are:

    autonomous and self-directed

    have a wealth of life experiences andknowledge

    goal-oriented

    relevancy-oriented

    practical

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    To Organize Our Training:To Organize Our Training:

    The exchange of information must befacilitated

    It must be put together with the trainees in

    mind Materials must be appropriate and

    understandable

    It needs to be supported by organizations

    The process must be taken seriously

    The exchange of information must befacilitated

    It must be put together with the trainees in

    mind Materials must be appropriate and

    understandable

    It needs to be supported by organizations

    The process must be taken seriously

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    Training DevelopmentProcess:

    A Stepwise Approach

    Training DevelopmentProcess:

    A Stepwise Approach1. Assess training needs2. Determine target

    audience

    3. Develop course content

    4. Deliver material

    5. Evaluate effectiveness

    1. Assess training needs2. Determine target

    audience

    3. Develop course content

    4. Deliver material

    5. Evaluate effectiveness

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    Assess Training NeedsAssess Training Needs

    Requires a planning process

    Methods

    surveys

    interviews

    focus groups

    Involve key stakeholders

    Requires a planning process

    Methods

    surveys

    interviews

    focus groups

    Involve key stakeholders

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    Determine Target AudienceDetermine Target Audience

    Who will benefit?

    New employees

    Operators of new equipment or technology Those appropriate to receive the information

    Those who want the information

    May identify themselves

    May be assigned to training

    Who will benefit?

    New employees

    Operators of new equipment or technology Those appropriate to receive the information

    Those who want the information

    May identify themselves

    May be assigned to training

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    Develop Course ContentDevelop Course Content

    Select an appropriate delivery mode

    Assure information is appropriate materials must be relevant to the training materials must be up-to-date language is appropriate

    Use available resources training aids literature the Internet

    Select an appropriate delivery mode

    Assure information is appropriate materials must be relevant to the training materials must be up-to-date language is appropriate

    Use available resources training aids literature the Internet

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    Deliver Course ContentDeliver Course Content

    Be Prepared

    Site

    Deliver training in an interesting manner Be creative

    Include participatory activities

    Deliver in time available Offer opportunity for feedback

    Provide resources to trainees

    Be Prepared

    Site

    Deliver training in an interesting manner Be creative

    Include participatory activities

    Deliver in time available Offer opportunity for feedback

    Provide resources to trainees

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    Planning & Obtaining FeedbackPlanning & Obtaining Feedback

    Use methods to evaluate:

    Likes and dislikes

    Increase in knowledge If goals and objectives were achieved

    Evaluations should be planned to assess: Application in practice

    Impact

    Use methods to evaluate:

    Likes and dislikes

    Increase in knowledge If goals and objectives were achieved

    Evaluations should be planned to assess: Application in practice

    Impact

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    Summary: 6Ps ofPreparationSummary: 6Ps ofPreparation

    roper

    reparation

    ractice

    revent

    oor

    erformance

    roper

    reparation

    ractice

    revent

    oor

    erformance