el paso, tx - searchwideglobal.com · located 20 miles east of el paso at fabens exit off i-10 and...

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YOUR PARTNER IN GROWTH | Position Overview www.searchwideglobal.com © 2019 SearchWide Global DIRECTOR OF CONVENTION DEVELOPMENT EL PASO, TX

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Page 1: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview www.searchwideglobal.com © 2019 SearchWide Global

DIRECTOR OF CONVENTION DEVELOPMENT

EL PASO, TX

Page 2: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 2

ABOUT EL PASO Situated at the western �p of Texas and southernmost �p of the Rocky Mountains, El Paso is a cultural hub with delectable food and a naturally hospitable community, where three states and two na�ons come together as one. With an abundance of atrac�ons, nature, culture, and over 300 days of sunshine, El Paso is the perfect place to live. The city is seeing an influx of new hotels and atrac�ons, and heavy investments in the downtown area mean new ameni�es and services for travelers and locals alike. With all these upgrades coming to the city, El Paso is on the forefront of des�na�ons for mee�ngs, incen�ve trips, conferences, tournaments or events. The community is experiencing unprecedented growth, with a focus on the downtown area. Investments currently in opera�on are adding to the excitement of an already booming downtown. Head over to Southwest University Park, home the El Paso Chihuahuas Triple-A baseball team and United Soccer League team, the El Paso Locomo�ve FC. Or take a walk-through San Jacinto Plaza, located in the heart of downtown. There, besides splashing around, you can challenge your colleagues to a friendly game of chess or table tennis, or you can simply enjoy the public art honoring the park's unique history. El Paso's historic, restored $97 million downtown streetcar system connects many of the city's most popular atrac�ons. Originally built in 1902 to replace the mule car system, the retrofited streetcars now travel a 4.8-mile route through the city's uptown and downtown areas. Two loops connect some of the city's most visited restaurants and sites, including the baseball stadium, Museum of Art, conven�on center, hotels and the University of Texas at El Paso. EL PASO AS A MEETING AND CONVENTION DESTINATION The team at Visit El Paso knows a successful event isn't just about giving guests a comfortable place to meet, mingle, and recharge. It's also about showing them a grand �me. With dozens of museums and atrac�ons, including several new sites opening this year, El Paso will exceed your expecta�ons. Host a networking event at Topgolf, where guests can prac�ce their swing on the high-tech driving range or simply watch the fun from the swanky lounge. Or encourage them to let off some steam with a game of Splash Ball at the city's Westside Natatorium; a new Eastside Natatorium will open soon. Consider hos�ng a team-building ac�vity at iFLY, an indoor skydiving facility where you can experience the thrill of soaring in the sky. More exci�ng addi�ons coming to El Paso include the 42.2-acre Eastside Sports Complex, a state-of-the-art Children's Museum, the Mul�purpose Cultural and Performing Arts Arena, and the new Mexican American Cultural Center. The later will feature an auditorium, a theater, exhibi�on spaces, and several mul�use classrooms.

Page 3: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 3

In addi�on, a surge of new hotel openings has more than doubled downtown El Paso's inventory. The brand-new Alo� El Paso Downtown is the latest addi�on to the recently renovated O.T. Basset Tower. Another new hotel is Stanton House. Originally built in 1912, the former Roger's Furniture Building is now a popular bou�que hotel, offering 42 guest rooms and an onsite Mexican, American, and European fusion restaurant. At the nearby Courtyard by Marriot Downtown, guests can start the day with a power breakfast from the onsite bistro or recharge at the fitness center and whirlpool. In the coming months, downtown will also see the opening of the Hotel Paso Del Norte of the Marriot Autograph Collec�on, which will offer more than 350 modern guest rooms and 36,000 square feet of mee�ng space and have access to the city's finest interna�onal food and wine selec�ons at the hotel's soon-to-open 1700° Restaurant. This year will also see the opening of the newly renovated, 130-room Plaza Hotel which will feature the world's largest tequila collec�on.

The Judson F. Williams Conven�on Center, in the heart of downtown, boasts an impressive 133,000 square feet, including 17 high-tech mee�ng rooms and 80,000 square feet of column less space. Its hall can accommodate up to 500 8-by-10-foot booths. Groups can enjoy El Paso's beau�ful year-round weather outdoors which includes a huge glass canopy that transforms the sun into pools of colored light. The conven�on campus has expansive venues, hotels, museums, galleries, and fine dining, all within strolling distance. There are endless op�ons for fun, adventure, and relaxa�on in El Paso. It is also quite an affordable mee�ng des�na�on, and we incen�vize planners to consider the sunny Southwest for what's sure to be a memorable event. When compared with other major des�na�ons, El Paso consistently delivers more bang for a planner's buck. LOCAL AND REGIONAL ATTRACTIONS – Take a look at even more things to do at VisitElPaso.com

Page 4: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 4

MISSION

The historic Mission Trail area on El Paso’s far-east side is worthy of a half-day trip for a look at three very old churches, originally built during the 1600-1700s. Some are s�ll used regularly for services, and reconstruc�on on them, given their age, seems to be eternal. Also, along the Mission Trail you’ll find the Los Portales Museum in San Elizario, the Tigua Cultural Center and Licon Dairy, all of which will make this excursion more fun and interes�ng. MUSEUMS The El Paso Museum of Art houses a permanent collec�on of more than 6,000 works of art, including the Samuel H. Kress Collec�on of European Art from the 13th-18th centuries; American art from the 19th to the 21st century; and Mexican colonial art and retablos from the southwestern United States and Mexico. The El Paso Museum of History opened in June of 2007 with El Paso A to Z, a three-dimensional, immersive and encyclopedic look at El Paso’s most colorful and varied stories, and The Changing Pass, which carries visitors through an overlapping, 400-year chronology of regional history. EL PASO ZOO The 36 acre El Paso Zoo serves as a regional center for family fun, educa�on, and conserva�on efforts for wildlife and habitats. Along with a new five tree houses blended into one giant playground, imagina�on filled; The Foster Tree House Playground. Currently, the Zoo is home to over 220 species of animals including mammals, rep�les, amphibians, fish, and invertebrates from around the world in several habitat exhibits, The Zoo also offers two cafés and the Safari Ou�iters Gi� Shop. In 2012, the Zoo was approved for $50 million to complete the Master Plan that is the framework for moving the Zoo forward in an exci�ng direc�on. The Zoo will see major improvements including a wildlife amphitheater to showcase demonstra�ons with live animals. SHOPPING El Paso is home to a matchless collec�on of locally owned Southwest treasures. Our retailers represent a three-state, two na�on variety of mul�cultural items and accents. Pack comfortable shoes and shop to your heart's content. Looking for some familiar places? Enjoy the newest open-air shopping plaza, the Fountains at Farah which include popular stores like West Elm and JCrew. Located right across the street is Cielo Vista Mall complete with anchor stores that include H&M, Macy’s and Dillard’s. Addi�onally, you can find some of the best deals at the Outlet Shoppes at El Paso which is home to Michael Kors, Banana Republic and many more. INN OF THE MOUNTAIN GODS RESORT & CASINO Enjoy the best in Las Vegas-style gaming in the Southwest at both of our casinos Inn of the Mountain Gods and Casino Apache Travel Center. From penny slots to a complete complement of table games including Blackjack, Craps, Poker, Three and Four Card Poker, Roulete, Ul�mate Texas Hold ‘em Poker and Mississippi Stud…plus great gaming promo�ons that never end! Also enjoy our smoke free slot room! All Aboard America now provides motor coach service to the Inn of the Mountain Gods Resort and Casino and Casino Apache Travel Center. The shutle departs El Paso every Tuesday, Wednesday and Thursday beginning at 7:00am and returns to El Paso at 6:00pm. ZIN VALLE VINEYARD Nestled between the majes�c Franklin Mountains and the high plains where the Rio Grande cuts a lush green valley through the desert crea�ng the Mesilla Valley Appella�on is family-owned Texas wine makers Zin Valle Vineyards. The cool river valley brings together tradi�ons, passions and inspira�on. It is this union of emo�ons and a way of life that inspired our wine. Our Texas wines are more than a reflec�on of our personal dedica�on to making world-class wines. They represent our culture and desire to share all that means in one of life's finer pleasures. Handcra�ed wines with true Texas spirit. Zin Valle - made in the place where the star touches the mountain. Salud!

Page 5: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 5

LA VINA VINEYARD

Nestled near the Rio Grande, this 15,000 gallon winery boasts its bright and red Zinfandels and bold Chardonnays. As one of New Mexico's oldest wineries, La Viña produces some of the best wines in the State of New Mexico and the southwest. Wine making began in the Rio Grande Valley as early as 1682, with the coming of Franciscan priests, who produced wine for their mass. Today, that wine making tradi�on con�nues. SOUTHWEST UNIVERSITY PARK The El Paso Chihuahuas is the newest, and one of only 30, Triple-A baseball clubs in the U.S. Southwest University Park seats 7,500 spectators with seasons beginning in April running through the first part of September with theme-nights and promo�ons throughout the home stands. The park also offers groups ou�ngs which can accommodate anywhere from 200 up to 1000 individuals. TOPGOLF EL PASO El Paso’s recently acquired Topgolf facility features fun and compe��ve golf games for all ages, climate-controlled playing "bays” similar to a bowling lane, an impressive food and drink menu, private spaces for groups of any size, HDTVs to watch the big game and a music selec�on that will make every visit feel like a party. The combina�on of fun, golf, and hospitality, complimented by a beau�ful view of the Franklin Mountains, makes it out to be a great experience for all families. CATTLEMAN’S STEAKHOUSE AT INDIAN CLIFFS RANCH Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant, bar. Enjoy the sights and sounds and stay for a great dinner. The restaurant has been praised in numerous ‘best of’ lists and named America’s Manliest Place to get your steak by both the Travel Channel and Men’s Health Magazine. IFLY EL PASO El Paso’s newest entertainment spot, this indoor skydiving facility allows you to feel the rush of flying in a fun atmosphere and make the dream of flight a reality by giving customers “wings” in a safe and reliable environment. A perfect place for an exci�ng family ou�ng or a thrilling get-together with friends. WET N WILD WATERWORLD As oasis in the desert! The aqua�c amusement park is fashioned around a huge volcanic garden theme, mammoth fiberglass water slides, shady picnic areas, restaurant and snack bar. It is unique with over 200 mature shade trees providing more square feet of shade than any other water park in the world and enjoy the largest wave pool in Texas! WESTERN PLAYLAND AMUSEMENT PARK Packed with family thrill rides and atrac�ons, such as the popular steel roller coaster El Bandito, and a Tsunami that shoots up a massive 50 feet genera�ng an enormous 70-foot �dal wave that refreshes onlookers as it drenches them in wet summer fun. The park also offers great food, games, prizes, a low general admission price or an unlimited ride pass. ROCKIN JUMP TRAMPOLINE PARK Rockin’ Jump is El Paso's first indoor trampoline park. Rockin’ Jump consists of a large open jump area, supreme jump area, trampoline dodge ball court, foam pit, trampoline basketball court, and small children’s play area. Private party rooms and large party areas are available for birthday par�es and other group func�ons. Snacks and refreshments are also available. East and West loca�ons available.

Page 6: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 6

POSITION SUMMARY POSITION: Director of Conven�on Development REPORTS TO: Assistant General Manager FLSA STATUS: Salaried Exempt ASM GLOBAL, a venue management mega-company with a sprawling por�olio which includes 310 venues, has an immediate opening for a Director of Conven�on Development at Visit El Paso. MAJOR RESPONSIBILITIES Manages and leads conven�on development sales department. Responsible for iden�fying market opportuni�es; developing long and short-term marke�ng and sales strategies and development of training programs for staff with the objec�ve of atrac�ng conven�ons, mee�ngs, and events that secure hotel room nights. May handle priority accounts for larger conven�on producers. Direct reports include: Senior Conven�on Sales Manager and Conven�on Sales Manager. Prepares monthly forecasts and reports and manages prepara�on of special projects as assigned by management Essen�al Du�es and Responsibili�es includes the following:

• Directs, hires and trains conven�on development sales staff. • Maintains close working rela�ons with area hotels and conven�on facili�es and serves as liaison between the

client and these facili�es; conducts monthly mee�ng with hotel sales professionals in El Paso. • Contributes to the marke�ng plan and strategies to promote the El Paso region; • Develops coopera�ve programs, familiariza�on trips, and sales missions with area hotels and hospitality industry

to market El Paso region. • Develops and ini�ates new accounts, manages priority sales accounts; assigns all new accounts. • Produce reports including but not limited to sales metrics/quan�fiables together with reports requested by city

officials/departments, internal reports for AGM, GM or Corporate office and as directed on a daily, weekly, monthly, quarterly and annual basis.

• Gather reports/data for annual reports and marke�ng plan as well as prepare an analysis for upcoming budget prepara�ons and projec�ons.

• Implement and manage incen�ve-based compensa�on for Conven�on Development Department on a quarterly and annual basis.

• Make writen or in person presenta�ons to boards of directors, conven�on delegates or site selec�on commitees as directed to secure business for El Paso.

• Develops and maintains an accurate, up-to-date and comprehensive knowledge of the capabili�es of the Greater El Paso area and effec�vely uses this knowledge as a sales tool and teaching module.

• Develop rela�onships and build partnerships with local businesses, atrac�ons and hotels rela�ve to El Paso’s hospitality industry. Maintain up-to-date records and communicate regularly to maintain good rela�onships with the lodging facili�es, conven�on center staff, atrac�ons and other agencies to collect informa�on for maintenance of mee�ng planner’s kit and collateral.

• Develop and maintain rela�onships with professional membership organiza�ons, local businesses, industries, ins�tu�ons and the public at-large to further to goals and mission of Visit El Paso.

• Represent Des�na�on El Paso/Visit El Paso in area, regional and state organiza�ons such as EPHMA, TACVB, TSAE, SGMP, or other organiza�ons/associa�ons when appropriate.

• Atends tradeshows to promote the El Paso region as a conven�on, mee�ng, and tourist des�na�on. • Conducts regular sales mee�ngs with department staff to discuss goals and prospec�ng efforts, upcoming

conven�ons, mee�ngs, outstanding leads, and special projects. • Plans and oversees all Familiariza�on Tours and site inspec�ons conducted by the department. • Rou�nely reviews departmental communica�ons, sales proposals, contracts and recommends improvements.

Page 7: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 7

• Maintains con�nuing educa�on through numerous outlets and memberships as well as secures Texas Des�na�on Marke�ng cer�fica�on through TACVB- Texas Associa�on of Conven�on & Visitors Bureaus.

• O�en works extended/irregular hours including nights, weekends and holidays. • Other du�es as assigned by the Assistant General Manager.

SUPERVISORY RESPONSIBILITIES

Directly supervises all conven�on development sales staff. Carries out supervisory responsibili�es in accordance with ASM Global’s policies and applicable laws. Responsibili�es include interviewing, hiring, and training employees; planning, assigning, and direc�ng work; appraising performance; rewarding; disciplining employees in conjunc�on with Human Resources; addressing client or internal complaints and resolving problems.

SKILLS REQUIRED

To perform this job successfully, an individual must be able to perform each essen�al duty sa�sfactorily. The requirements listed below are representa�ve of the knowledge, skill, and/or ability required. Reasonable accommoda�ons may be made to enable individuals with disabili�es to perform the essen�al func�ons.

• Excep�onal verbal and writen communica�ons skills. • Excellent organiza�onal, planning and problem-solving skills. • Prior Supervisory experience preferred. • Excellent aten�on to detail and accuracy. • Professional presenta�on, appearance and work ethic. • Excellent knowledge of Microso� Office applica�ons, computer proficiency, and ability to learn specialized

computer so�ware as needed. • Basic knowledge of Spanish preferred.

QUALIFICATIONS

• Follow oral and written instructions and communicate effectively with others in both in an oral and written form.

• Knowledge of the principles and prac�ces of conven�on sales management and hospitality industry with understanding of marke�ng, sales techniques and mee�ng management.

• Strong sales team leadership experience • Strong presenta�on and public speaking skills • Remain flexible and adjust to situa�ons as they occur. • Maintain an effec�ve working rela�onship with clients, customers, employees and others encountered during

employment. • Organize and priori�ze work to meet deadlines. • Ability to solicit and secure business. • Willing and able to work evenings, weekends and holidays based on client and office demands. • Must have valid driver’s license. • Extensive out of state and intra state travel required. • Bachelors’ degree required (relevant experience may be considered) • 3-5 years Conven�on experience in hotel or related venue • CMP cer�fica�ons desirable.

Page 8: EL PASO, TX - searchwideglobal.com · Located 20 miles east of El Paso at Fabens exit off I-10 and approximately 5 miles north. Ranch, private zoo, lake, movie set, hayrides, restaurant,

YOUR PARTNER IN GROWTH | Position Overview | www.searchwideglobal.com 8

WORKING CONDITIONS The physical demands described here are representa�ve of those that must be met by an employee to successfully perform the essen�al func�ons of this job. Reasonable accommoda�ons may be made to enable individuals with disabili�es to perform the essen�al func�ons.

• Ability to adjust work schedule to coincide with events • Ability to travel required • Ability to effectively communicate verbally • Moderate physical effort required • Ability to use computer video monitors • Position is not substantially exposed to adverse conditions

If interested in learning more about this great opportunity, please use the link below to apply or send your resume to the SearchWide Global Execu�ve listed below.

Nicole Newman, Vice President | SearchWide Global

www.searchwideglobal.com | [email protected]

480-264-7675 (direct) | 951-640-3745 (mobile)

About SearchWide Global SearchWide Global is a full-service executive search firm primarily for companies in the travel, tourism and convention, and hotel and lodging industries. We specialize in C-Level, Director and Management level executive searches for companies ranging in size from Fortune 500 corporations to mid-sized public and private companies.