elective group 2

8/3/2019 Elective Group 2

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COMMUNICATION & DECISION

MAKING


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is the activity of conveyingmeaningful information. Communication isa two-way process that involves getting your

message across and understanding whatothers have to say. Communication involvesactive listening, speaking and observing.


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describes the process of conveying meaning

in the form of non-word messages. Researchshows that the majority of our

communication is non verbal, also known asbody language.


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chronemics,

haptics,

proxemics,

gesture,

body language or posture;

facial expression andeye contact,


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primarily referring to spoken verbal communication,


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discussion,speeches,presentations,

interpersonal communication and manyother varieties.


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Components of

communication process


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-Communication is affected by the contextin which it takes place. This context may be

physical, social, chronological or cultural.Every communication proceeds with

context. The sender chooses the message to

communicate within a context.


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-is a person who sends the message. Asender makes use of symbols (words or

graphic or visual aids) to convey the message

and produce the required response.


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-is a key idea that the sender wants to communicate. Itis a sign that elicits the response of recipient.

Communication process begins with deciding about

the message to be conveyed.


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-is a means used to exchange / transmit themessage. The sender must choose an

appropriate medium for transmitting the

message else the message might not beconveyed to the desired recipients.


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-is a person for whom the message is intended / aimed/ targeted.


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-is the main component of communication process asit permits the sender to analyze the efficacy of the

message.


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Barriers


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internal

external


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fatigue,

poor listening skills,

attitude toward the sender or the information,

lack of interest in the message,

fear,

mistrust,

past experiences,

negative attitude,

problems at home,

lack of common experiences,

emotions.


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noise,

distractions,

e-mail not working,

bad phone connections,time of day,

sender used too many technical words forthe audience, and environment


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DECISION MAKING


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-can be regarded as the mental processes (cognitiveprocess) resulting in the selection of a course of action

among several alternative scenarios.


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Decision-Making Stages


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-This phase is where members meet for the first timeand start to get to know each other.


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-Once group members become familiar with eachother, disputes, little fights and arguments occur.

Group members eventually work it out.


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-The group begins to clear up vague opinions bytalking about them.


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-Members finally make a decision, while justifyingthemselves that it was the right decision.


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GOODLUCK SA EXAM LATER!!

GOODBYE PANGASINAN !

HELLO MANILA!!

elective group 2

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