electric freestanding ranges with electronic controls · le circuit illuminé de l1 aux relais...

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® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2011 All rights reserved. For Immediate Attention of Your Service Department TECHNICAL SERVICE POINTER Technical Service Pointer #: W10432003 Action Required: Informational Release Date: August, 2011 Laundry Products Refrigeration Products Kitchen Products Page 1 Brands Affected ALL POINTERS ONLINE: https://www.servicematters.com/ To receive pointers by email, or to edit or delete a current email address, go to https://www.servicebench.com/ Models: Electric Freestanding Ranges with Electronic Oven Controls. Serial Numbers: Units built after February 2011 (Code Date R105). Concern: “F9 E0” error code appears in the display. Cause: This code indicates that the incoming power supply is incorrect or the appliance cord or hard wire connection is wired incorrectly. Normal Hook-up and possible miss-wired installations: Additional Important Information: The error code will usually occur during installation, but it could also display (at a later point in the appliance life) if a bake element, or any of the electrical connections within the circuit shown below should malfunction, become loose, or disconnected. The highlighted circuit from L1, through the Bake and Double Line Break relays, and the bake element to the L2 side of

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® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2011 All rights reserved.

For Immediate Attention of Your Service Department TECHNICAL SERVICE POINTER

Technical Service Pointer #: W10432003 Action Required: Informational Release Date: August, 2011

Laundry Products

Refrigeration Products

Kitchen Products

Page 1

Brands Affected

ALL POINTERS ONLINE: https://www.servicematters.com/ To receive pointers by email, or to edit or delete a current email address, go to https://www.servicebench.com/

Models:

Electric Freestanding Ranges with Electronic Oven Controls. Serial Numbers:

Units built after February 2011 (Code Date R105). Concern:

“F9 E0” error code appears in the display. Cause:

This code indicates that the incoming power supply is incorrect or the appliance cord or hard wire connection is wired incorrectly.

Normal Hook-up and possible miss-wired installations:

Additional Important Information:

The error code will usually occur during installation, but it could also display (at a later point in the appliance life) if a bake element, or any of the electrical connections within the circuit shown below should malfunction, become loose, or disconnected. The highlighted circuit from L1, through the Bake and Double Line Break relays, and the bake element to the L2 side of

® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2011 All rights reserved.

For Immediate Attention of Your Service Department TECHNICAL SERVICE POINTER

Technical Service Pointer #: W10432003 Action Required: Informational Release Date: August, 2011

Laundry Products

Refrigeration Products

Kitchen Products

Page 2

the line is used by the appliance, whenever the unit is plugged in to verify a 240 volt, grounded, uninterrupted circuit. If this circuit is not operating correctly, an error code F9 E0 will appear.

® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2011 All rights reserved.

Pour l’attention immédiate du département de service

Bulletin de service technique

Bulletin de service #: W10432003 Action Requise: Informatif Date: Août, 2011

Buanderie

Réfrigération

Cuisine

Page 1

Marques affectées

Toutes les lettres de service en ligne https://www.servicematters.com et www.whirlpoolparts.ca

Modèles:

Cuisinières amovibles munies de contrôles électroniques. Numéros de série:

Appareils fabriqués après février 2011 (Code de Date R105). Plainte:

Le code d’erreur “F9 E0” est affiché. Cause:

Ce code indique que le voltage d’alimentation est incorrect ou que le cordon d’alimentation n’est pas branché correctement.

Branchement Normal et mauvaises installations possibles:

® Registered trademark of Whirlpool, U.S.A., KitchenAid, U.S.A., Jenn-Air, U.S.A., or Maytag Properties, LLC or its related companies. ®MAGIC CHEF is a registered trademark of CNA International, used under license. © 2011 All rights reserved.

Pour l’attention immédiate du département de service

Bulletin de service technique

Bulletin de service #: W10432003 Action Requise: Informatif Date: Août, 2011

Buanderie

Réfrigération

Cuisine

Page 2

Information importante additionnelle:

Le code d’erreur sera normalement affiché durant l’installation de l’appareil amis peut aussi être affiché plus tard (durant la vie de l’appareil) ou si l’élément de cuisson devient défectueux ou toute connexion électrique devient débranché ou lâche. Le circuit illuminé de L1 aux relais doubles de cuisson et au côté L2 de l’élément de cuisson est utilisé par l’appareil tout le temps que l’appareil est branché afin de vérifier la présence d’un circuit de 240 volt, mis-à-la-terre et non interrompu. Si ce circuit ne fonctionne pas convenablement, le code F9 E0 sera affiché.

®Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. ®MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia. © 2011 Todos los derechos reservados.

Para la atención inmediata de su departamento de servicio BOLETÍN DE SERVICIO

Boletín de servicio N°: W10432003 Acción requerida: Informativo Fecha de publicación: Agosto de 2011

Productos de lavandería Productos de refrigeración

Productos de cocina

Página 1

Marcas afectadas

TODOS LOS BOLETINES EN LÍNEA: https://www.servicematters.com/ Para recibir boletines por correo electrónico o para editar o borrar una dirección de correo electrónico usada actualmente, visite https://www.servicebench.com/

Modelos:

Estufas autónomas eléctricas con controles electrónicos del horno. Números de serie:

Unidades fabricadas después de febrero de 2011 (Código de fecha R105). Queja:

Aparece en la pantalla el código de error “F9 E0”. Causa:

Este código indica que el suministro eléctrico en uso es el incorrecto o que el cable del electrodoméstico o la conexión permanente no se conectó correctamente.

Conexión normal y posibles instalaciones con conexión incorrecta:

Información importante adicional:

®Marca registrada de Whirlpool U.S.A., KitchenAid U.S.A., Jenn-Air U.S.A., o de Maytag Properties, LLC o sus compañías asociadas. ®MAGIC CHEF es una marca registrada de CNA International, usada bajo licencia. © 2011 Todos los derechos reservados.

Para la atención inmediata de su departamento de servicio BOLETÍN DE SERVICIO

Boletín de servicio N°: W10432003 Acción requerida: Informativo Fecha de publicación: Agosto de 2011

Productos de lavandería Productos de refrigeración

Productos de cocina

Página 2

El código de error ocurrirá normalmente durante la instalación, pero también podría verse (más adelante durante la vida útil del electrodoméstico) si un elemento de horneado o cualquiera de las conexiones eléctricas en el circuito que se muestra abajo no funcionaran bien, se aflojaran o se desconectaran. El circuito realzado de L1, a través de los relés de Bake (Horneado) y Double Line Break (Interruptor de dos cables) y el elemento de horneado al lado L2 del cable, es usado por el electrodoméstico siempre que la unidad se conecte para verificar un circuito ininterrumpido con conexión a tierra de 240 voltios. Si este circuito no funciona correctamente, aparecerá un código de error F9 E0.