electronic comerce

8/3/2019 Electronic Comerce

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ElectronicCommerce



OUTLINE

•What is E-commerce?

•E-commerce in India

•The main Elements of Electronic Commerce.

•How can Electronic commerce be used?•Human Skills required for E-commerce.

•Advantage &Disadvantage of E-commerce.

•Education & Awareness on E-commerce.

•Government initiatives on E-commerce

•Examples of Electronic Commerce today.•Conclusion



The Internet and E-Commerce industry employs approximately 82000 people( ref:

Industry association study 1999) which include• Web Developer, Web Designers, System Analysts, ISP Infrastructure

Providers, Marketing Staff, E-Software professionals etc.,

•It is projected that by March 2003, the Internet and E-Commerce industry

would employ over 3,00,000 people.



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INDIA - GROWTH OF E-COMMERCE

Year Total E-Commerce Transactions

(in Million $)

1998-99 31.138

1999-00 103.848

2000-01* 489.154

2001-02* 1595.066

2002-03* 4253.509

2003-04* 8507.018* Projections (Ref: Nasscom-McKinsey study)



•

Consumer shopping on the Web, called B2C (business to consumer)•Transactions conducted between businesses on the Web, call B2B

(business to business)

•Transactions and business processes that support selling and

purchasing activities on the Web



•Community-based services: Payment of utility bills, traffic fines,donations to charity etc.

•Shopping: Buying and selling goods and services

•Communication: E-mail, Net telephony products can becommerce-enabled and serviced via the Net.

•Biz-to-Biz applications where the purchase orders are generatedand seamlessly integrated with EDI systems.



Developing Electronic Commerce solutions successfully across the

Organization means building reliable, scalable systems for security,

Ecommerce payments, supply-chain management, sales force, data

warehousing, customer relations integrating all of this with existing back-

end operations.It's not just about E-commerce;

It's about redefining business models,

Reinventing business processes,

Changing corporate cultures, and

Raising relationships with customers andsuppliers to unprecedented levels of

intimacy



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• Increased sales– Reach narrow market segments in geographically dispersed

locations

– Create virtual communities

• Decreased costs

– Handling of sales inquiries

– Providing price quotes

– Determining product availability

• Being in the space



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• Loss of ability to inspect products from remote locations

• Rapid developing pace of underlying technologies

• Difficult to calculate return on investment• Cultural and legal impediments



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• Private Institutes

• Online education through web

• Government Institutes/Colleges

• Conferences/Exhibitions



• Financial assistance given for setting up ElectronicCommerce laboratories

• AICTE recommended to include Electronic Commerce

as an essential part of every technical and

management program• Conference and Exhibition on EC is organized on

regular basis

• Session on EC for CEO’s of top Indian companies is

organized during every conference



If we consider some of the goals of businesses with regards toelectronic commerce: higher revenues through exposure toadditional customers; cost reduction; lower product cycle

times; faster customer response; and improved servicequality, we see how dramatically a company's bottom linecan be influenced with the addition of electronic commerce.A number of pioneering firms are implementing electroniccommerce solutions today and are finding new ways to save

and make money.



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Education and information on EC has a very vital role to play

specially in the developing countries where most of the players are in

SME sector. Two main challenges before us are to provide the

required numbers and improve quality to raise productivity and

moving up the value chain.

Governments jointly with private sector need to take adequate

measures for the promotion and propagation of EC to make trade

and industry competitive in the global trade

electronic comerce

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