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ELEPHANTS 1 Sunil Mundra CAN DANCE TWO CONTRASTING TRANSFORMATIONS Principal Consultant-Advisory

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Page 1: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

ELEPHANTS

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Sunil Mundra

CAN DANCETWO CONTRASTING TRANSFORMATIONS

Principal Consultant-Advisory

Page 2: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was
Page 3: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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What Is common between Elephants and Organisations?

Page 4: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Both are...Complex Adaptive Systems (CAS)

Page 5: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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The fundamental attribute ofComplex Adaptive Systems (CAS) is..

Page 6: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

©ThoughtWorks 2018 Commercial in ConfidencePhoto: Alexei-scutari

Agility

Page 7: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

§ Demonstrate leadership

§ Think holistically

§ Have empathy

§ Have technical agility

§ Focus on learning

SOME FACTS ABOUT ELEPHANTS

Page 8: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

Unsuccessful Transformation

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§ Health Care division of a Global Engineering Conglomerate, dealing in Medical Imaging Product

§ Product created initially with small hospitals as target.

§ Strategy modified to cater to large hospitals as well

§ Senior Management mindset oriented towards traditional engineering

§ Development team was offshore

CONTEXT

Page 10: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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§ ‘Flood’ of new requirements

§ Large and Unprioritized backlog

§ Delivery not aligned with business needs

§ Excessive focus on speed of delivery resulted in high tech debt and therefore poor quality

§ Vicious circle of unhappy business and demotivated IT

ORG. CHALLENGES

Page 11: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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§ Senior leaders not aligned

§ Disregarded engineering practices

§ Divide between Business and IT functions

§ Local optimisation

§ Not focused on ‘being’ Agile

WHY IT FAILED

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Product Sold...To Another Company

OUTCOME

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Successful Transformation

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§ Insurance division of a large financial conglomerate

§ Acquired another company twice it’s size

§ A ‘Courageous Leader’ launches Agile Transformation

§ Transformation Period: Approx. 5 years

CONTEXT

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§ Products overlap and misalignment

§ Disconnected systems and applications

§ Cultural differences

§ Org. crumbling under its own weight

§ Rapid loss of market share

ORG. CHALLENGES

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§ Courageous leadership

§ Attention to technical agility

§ Investment in capability building

§ Focus on sustainability

§ Systemic approach to change

WHY IT SUCCEEDED

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RegainedMarket Leadership

OUTCOME

Page 18: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Photo: Joseph-akbrud

Page 19: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Key takeaways...Leaders Transform First

Page 20: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

§ Demonstrate leadership

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§

§

REMEMBER?

Page 21: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Key takeaways...Impact of change - Holistic Approach

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§ Think holistically

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REMEMBER?

Page 23: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Key takeaways...Take Everyone On The Journey

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§ Have empathy

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REMEMBER?

Page 25: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Key takeaways...Focus on Technical Agility

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§ Have technical agility

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REMEMBER?

Page 27: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

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Key takeaways...Create A Learning Culture

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§ Focus on learning

REMEMBER?

Page 29: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

Image Credit: https://en.wikipedia.org/wiki/Addo_Elephant_National_ParkImage Credit: https://dlpng.com/png/1518193

Page 30: ELEPHANTS CAN DANCEagileaustralia.com.au/2019/slides/agileaus-2019-sunil-mundra.pdf · § Senior Management mindset oriented towards traditional engineering § Development team was

THANK YOU

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Sunil [email protected]