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Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D. (Elisabeth Prechtl, Ph.D. student at University of student at University of Bayreuth, Germany) Bayreuth, Germany)

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Page 1: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Predictive Validation of

an Intercultural

Assessment Centre

(Elisabeth Prechtl, Ph.D. student at (Elisabeth Prechtl, Ph.D. student at

University of Bayreuth, Germany)University of Bayreuth, Germany)

Page 2: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20082

Overview

1. Introduction: purpose of the study

2. Intercultural assessment centre

3. Design of the study

4. Validation strategy: Validation by prediction

5. Results

6. Implications and discussion

Page 3: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20083

1. Introduction: Purpose of the Study

International companies send employees abroad

Increase in all kinds of assignments, expecially short-term assignments

(< 1 year, according to Cartus Global Mobility Policy & Practices Survey,

2007)

Success of the assignment is crucial to the company and subsidiary

more and more SME send employees abroad (e.g. frequent commuting)

Key issue for international HRM: selection of candidates,

assessment of an employee´s competences/ skills in dealing with

different cultures (before assignment),

Page 4: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20084

1. Introduction: Purpose of the Study

Common practice:

- employees are sent abroad because of their previous overseas

experience and the number of languages they speak

- high reliance on self-selection of employees (in SME, Schmidt&

Minssen, 2007)

however, instruments for assessing intercultural competences are

available: - Questionnaires (Matsumoto et al., 2001, Earley et al., 2004),

- Assessment Centres (Lievens et al., 2003, Ehret,

2006)

can an instrument such as an Intercultural Assessment Centre increase the

prediction of success when other information is available?

Page 5: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20085

2. Overview of the Intercultural Assessment Centre

Aim of this assessment centre: to assess a candidate’s potential for

intercultural encounters before being sent abroad or working in an

international team

Assessment of six intercultural competences (Inca-model, Prechtl&

Davidson-Lund, 2007):

- tolerance for ambiguity - Behavioral flexibility

- Respect for otherness - Empathy

- Knowledge discovery - Communicative

awareness

The candidates participate in different tasks which simulate „critical“

situations in contact with other cultures, like role-plays, group exercises

and written scenarios

Page 6: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20086

2. Overview of the Intercultural Assessment Centre - Dimensions and Tasks-

Tolerance for ambiguity

Video exercise

Roleplay 1

Roleplay 2

Written scenario

Behavioral flexibility

Respect Empathy Knowledge

discovery

Communi-cative

awareness

Group roleplay

Page 7: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20087

t 1 Intercultural Assessment Centre

t 2 candidate participates in an interview during

assignment concerning intercultural performance

(telephone interview)

t 3 supervisor/ collegue (from foreign culture) answers

questionnaire on candidate´s performance

3. Design of the Study

Candidates are sent abroad,

regardless of the result of this

assessment

Page 8: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20088

Sample:

employees of small and medium-sized companies (+students on

internships) to be sent on short-term assignments/ commuting

assignment

t 1 112 subjects participate in 1day assessment (run in

Germany, 2004-2005)

t 2 51 subjects are interviewed during assignment in

different countries (self-rating,2005-2008)

t 3 29 supervisors/ collegues rate them (other-rating)

3. Design of the Study

Page 9: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 20089

3. Design of the Study

Countries of assignment

Page 10: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200810

Approach: Validation by Prediction

-> Can intercultural success be predicted by the result of the

Assessment Centre? (predictive validity)

-> Can the Assessment Centre predict more of the success

criteria than biographical information? (incremental validity)

Method: Ordinal Regression Analysis

Parameters: R 2 according to Nagelkerke

significance of model fit

4. Validation by Prediction

Page 11: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200811

Predictors:

Intercultural

Assessment Centre

(6 intercultural

competences)

Biographical data

previous overseas

experience,

number of foreign

languages

4. Validation by Prediction

Criteria of intercultural success:

Effectiveness

Adaptation to work

Commitment to foreign

organization

Satisfaction with work/ in general

Page 12: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200812

Effectiveness and adaptation to work (self-rated):

variance explained by predictors

5. Results: a) Success rated by Candidate

0.12

0.34*

0.020.21

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

effectivity adaptation to work

biographical information

biographical plus interculturalassessment

Page 13: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200813

Commitment to foreign organization (self-rated)

5. Results: a) Success rated by Candidate

0.20

0.16

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

commitment (host)

biographical information

biographical plus intercultural assessment

Page 14: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200814

Satisfaction with living in the host country and

generally (self-rated)

5. Results: a) Success rated by Candidate

0.180.30

0.090.18

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

satisfaction (living) satisfaction (generally)

biographical information

biographical plus intercultural assessment

Page 15: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200815

5. Results: a) Success rated by Candidate

Summary for self-rated success:

– Biographical information accounts for 2-21% of variance

– Intercultural assessment (dimensions of intercultural

competence) accounts additional 4-13% (increment)

– However, a large part of variance remains unexplained:

model of all predictors together is significant only for

adaptation to work

Page 16: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200816

Effectiveness and adaptation to work (other-rated)

5. Results: b) Success rated by Supervisor

0.400.52*

0.07 0.03

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

effectivity adaptation to work

biographical information

biographical plus intercultural assessment

Page 17: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200817

Commitment to foreign organization (other-rated)

5. Results: b) Success rated by Supervisor

0.55*

0.12

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

commitment

biographical information

biographical plus interculturalassessment

Page 18: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200818

Satisfaction with living and generally (other-rated)

5. Results: b) Success rated by Supervisor

0.60*0.71**

0.17 0.18

0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.8

0.9

1

satisfaction (living) satisfaction (generally)

biographical information

biographical plus intercultural assessment

Page 19: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200819

5. Results: a) Success rated by Supervisor

Summary for other-rated success:

– Biographical information accounts for 3-18% of variance

– Intercultural assessment (dimensions of intercultural

competence) accounts for additional 33-49% (increment)

– Both predictors together can explain a large part of

variance: model is significant for adaptation to work,

commitment and satisfaction

Page 20: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Elisabeth Prechtl - Predictive Validation of an Intercultural Assessment Centre September 200820

6. Some Implications…

Intercultural Assessment Center (intercultural dimensions)

does have an incremental validity over biographical data

an Intercultural Assessment Centre rating does enhance

the accuracy of prediction

amount of variance explained by predictors differs among

success criteria (e.g. more explained for other-rated criteria)

intercultural dimensions are most useful for the prediction

of success criteria, when other-rated success is

important

(e.g. when persons are rated by others from a different culture)

Discussion: is there an effect due to a self-other-rating-bias?

Page 21: (Elisabeth Prechtl, Ph.D. student at University of Bayreuth, Germany) Predictive Validation of an Intercultural Assessment Centre (Elisabeth Prechtl, Ph.D

Thank you very

much for your

attention!!

contact:

elisabeth.prechtl(at)web.de