emc syncplicity overview - aiiscyl · syncplicity for the intended use cases promote orchestrate a...

1 © Copyright 2015 EMC Corporation. All rights reserved.

EMC Syncplicity Overview


Topics

The Challenge

Syncplicity Overview

Industry Reaction

Driving Customer Success


The Way We Work I s Changing

Share Access

Send Protect


The Enterprise Is Less Secure

96% of Enterprise IT wants hybrid cloud storage

deployment to deploy sync

and share at scale

77% of Companies

Prohibit online

file sharing

70% of IT

professionals know

or suspect consumer tools

are being used

Source: ESG

Users Love IT Trusts

&


Topics

The Challenge

Syncplicity Overview

Industry Reaction



Mobile Enterprise

Repository

Access

Secure

Sync & Share

File Distribution

to a Mobile Workforce

COLLABORATE

FTP / Email Attachment

Replacement

Real-time

Document

Protection

File Share

Replacement

CONSOLIDATE

PRODUCT DIFFERENTIATION

User Experience | Security & Hybrid Cloud | No Silos

CUSTOMER SUCCESS DIFFERENTIATION

IT Readiness | User Engagement

REIMAGINING CONTENT EXPERIENCES FOR THE MOBILE WORKFORCE


Frictionless User

Experience No Silos

Security and

Storage Choice

OUTSIDE FIREWALL INSIDE FIREWALL

Save a file in any folder

and it’s synced/accessible

everywhere

SYNC & SHARE FILES WITH NO EXTRA

STEPS

ANDROID WINDOWS 8 IPHONE IPAD MS SURFACE IPHONE MACBOOK AIR

OUTSIDE FIREWALL INSIDE FIREWALL

ANDROID WINDOWS 8 IPHONE IPAD MS SURFACE IPHONE MACBOOK AIR

When you save or sync

a file on any device, it is

backed up in real time

GET REAL-TIME

DOCUMENT PROTECTION FOR ALL END-POINTS


TRANSFORM MOBILE DEVICES

INTO TRUE LAPTOP REPLACEMENTS

Secure mobile editing and PDF

annotations

Automated reminders and insights

Innovative navigation

Follow files and folders

Easily share files and folders from

anywhere


Frictionless User

Experience No Silos

Security and

Storage Choice


Syncplicity gives IT the

SECURITY & CONTROL they need to deploy at scale

SECURITY User | Device | Folder | File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies

ADMINISTRATION AND MANAGEMENT User Management, Group Management, AD Sync

FRICTIONLESS USER EXPERIENCE


External Sharing Policies

Folder Remote Wipe Policy

Folder Sharing Permissions

Folder

AD/SAML SSO

AD Provisioning

User and Group Management

Group Storage Quotas

Account Remote Wipe

Group-Level Policies

User

Optional 2-Factor Auth

MDM Integration

Access Restriction Policies

Device Remote Wipe

Mobile Sync Policies

Silent Installer

Device

End-to-End Encryption

IRM

Shared File Policies

File Type Restrictions

Data Retention Policies

Data Ownership

File


Supported Storage Interfaces (NFS, S3, Atmos) STORAGEVAULTS

ON-PREMISE OFF-PREMISE

Service Provider

3rd Party Atmos Isilon VNX EMC ViPR Platform

Syncplicity Cloud

SECURITY User | Device | Folder | File Encryption, SSO, Remote Wipe, Retention, Reporting & Monitoring, Sharing/Access/Mobile Policies

ADMINISTRATION AND MANAGEMENT User Management, Group Management, AD Sync

FRICTIONLESS USER EXPERIENCE

Storage Choice for Security & Compliance


Frictionless User

Experience No Silos

Security and

Storage Choice


Mobile access to files in Home Directories, File Shares, and

other Content Repositories

CHALLENGE


One app to access to all business

files from Network Shares and

SharePoint across all user devices

No need for data or access control

migration

Great user experience

VPN-free

Allows you to migrate to

the cloud at your own pace

HOMEDIRS &

FILE SHARES

MICROSOFT SHAREPOINT

Access Enterprise Content From One Mobile App

Syncplicity Panorama™


Support for SharePoint 2010 & 2013

Browse sites/sub-sites/

document libraries within a farm

Rich in-app editing of Microsoft Office

files and PDF annotations

Check-in/Check-out

Offline access

Syncplicity Panorama End-User Functionality

Support for any SMB file store

Browse home directories

& network shares

Rich in-app editing of Microsoft

Office files and PDF annotations

Offline access

SHAREPOINT NETWORK SHARES


Syncplicity Panorama Benefits for IT

Mobile device controls

like remote wipe &

passcode

AES 256 encryption for

content in transit and at

rest on mobile devices

In-app editing prevents

data leak

3-Tier VPN-less network

access architecture

Secure credentials for

frictionless user access

Preserves existing

authentication & access

controls

Publish network shares

to users

Provision/De-provision

users for mobile access

Mobile Content Security

Frictionless & Secure Access

Management &

Administration


SYNCPLICITY

Panorama for

Network Shares

Home Directories

& File Shares

Extensible & Future Proof Syncplicity Panorama™ for Network Shares

SYNCPLICITY

Enterprise Edition

& Panorama

Home Directories

& File Shares

Desktops/

Laptops/

Endpoints

Sharepoint

Documentum


SYNCPLICITY

ENTERPRISE EDITION &

PANORAMA

ALL CONTENT ONE APP

End Points

Home

Directories

/File Shares

ECM Systems EMC Documentum


Topics

The Challenge

Syncplicity Overview – EFSS & Panorama

Industry Reaction



CUSTOMER SUCCESS You Had Us at “Hello”


PHILOSOPHY

• Engagement vs. provisioning as the

measure of success

• Proven methodology for value in first click

for user

• Small footprint of resource requirement

• Engagement driven by awareness & emotion

• Contextually relevant use of Syncplicity with

habit forming features

• Breadth of adoption is driven through virality

IT Readiness User Engagement

Emotion Benefits Features

“No Customer Left Behind”


Sample Assets Posters, Awareness Emails

& Executive Recruitment

Introducing EMC Syncplicity. It provides easy, secure access to

everything you need—reports, briefs, budgets, and more—

even from a tablet or smartphone. Administrative assistants and team members can distribute fil

e

s using

shared folders that automatically sync across your PC, smartphone, and

tablet, so there’s no more hunting for email attachments or searching

systems like SharePoint for documents. Syncplicity’s intuitive design makes it easy to create and share fil

e

s from

any device. You can edit and annotate Microsoft Offic

e

docume nt s on

your tablet or smartphone, and even receive notific

a

t ions wh en a shared

fil

e

is vi ewe d by the reci pi ent .

What you need, when you need it:

• Stop hunting for email attachments & searching systems like SharePoint for your documents• Let your admin & team members keep you in sync with shared folders• View reports, edit presentations, review briefs… all from your mobile device

• Skip the hassle of VPN with automatic syncing• Rest easy, it’s approved by your IT department• Enterprise-grade security maintains compliance with industry regulations

© 2007-2014 Syncplicity LLC. All Rights Reserved.

For ExecutivesAll Your Documents on Any Device.

by EMC

Chief Executive• Performance reports • Board packages

• Customer briefin

g

books • Analyst & Press briefin

g

booksSales Executive• Sales performance & pipeline reports• Territory plans & commission reports• Customer Meeting notes

Finance Executive • Market reports• M&A activity reports• Financial performance summaries• Budgets

Marketing Executive • Corporate communications & marketing collateral • Program & lead performance• Marketing budgets, status reports & calendar

• Brand books

HR Executives • Employee satisfaction, turnover & reduction reports• Compensation & benefit

s

summa r i es• Market data reports• Regional regulatory & compliance guidelines

Product Executives• Roadmap summaries & status reports• Release summaries

• Quality, customer feedback, & operations reports

Learn more at: www.syncplicity.com

Meet Syncplicity - our elegant, powerful, new

corporate cloud storage solution for global file sharing

and document collaboration. Whether you’re editing or

sharing a PowerPoint or collaborating on a Word doc,

Syncplicity makes file syncing and sharing a breeze.

Syncplicity is as mobile as you are!

With Syncplicity, you’ll be able to sync, backup, and easily share any folder or file. You won’t

need to copy files. You’ll have no file-size restrictions, and Syncplicity is as mobile as you are.

You’ll be able edit, sync, and share files anytime, anywhere, from your tablet or smartphone!

Sync, Share, Secure

Access any file, anytime, anywhere, from any device

Getting started is simple Syncplicity is already installed on your computer and being backed-up in the secure cloud. To learn more and get started, check out the short online training videos at [URL]

Hit the road To download and install a Syncplicity mobile app, simply click one of the links below. Windows | iOS | Android

We think Syncplicity is going to bring

all sorts of new freedom, productivity,

and creativity to our collaborative

work, and we hope you love using

it as much as we do!

Sincerely,

[name(s)]


Topics

The Challenge

Syncplicity Overview – EFSS & Panorama

Industry Reaction



NAMED A LEADER

“The modern UI is designed in native

mobile apps and desktop clients for

an enhanced user experience.”

- Gartner Magic Quadrant report 2014

“…Hybrid EFSS architecture to provide secure mobile access to a combination of on-premises & cloud repositories…”

IN GARTNER’S MAGIC QUADRANT 2014


NAMED A LEADER

Security

Administration Features

Mobile Strategy

Content Analytics

Sales & Support Reach

- Forrester Wave Report 2013

IN FORRESTER WAVETM | File Sync & Share


Gartner Critical Capabilities Report

#1 in Two Use Cases

Only Vendor Top 3 in all Four


Thank You


Appendix: Deeper technical Slides


SYNCPLICITY STORAGEVAULTS GRANULAR POLICY-DRIVEN STORAGE

FOR SECURITY AND COMPLAINCE

Engineering Sensitive Content Finance/Legal Marketing


Challenges in “Mobilizing” Enterprise Repositories

Clunky

experience

Lack of in-app

content editing

Often require

VPN for security

Repeated

authentication

across sessions

Mobile content

security

Migrating

Content

Migrating User

Access

Controls

Lack of great mobile UX

Lack of frictionless &

secure access Migration


SharePoint

Network Shares Optional Load

Balancer/HTTP

Proxy

Panorama Connectors

(H/A)

Private

CORPORATE DATA CENTER INTERNET

DMZ Semi-Private

Syncplicity Mobile App

SSL

Firewall

SSL

Firewall

HTTP/S HTTP/S

Firewall

SMB

Read-Only Active

Directory

(RODC)

Active Directory

IPSec

HTTP/S

IPSec

Syncplicity Panorama Sample Deployment Architecture


CUSTOMER SUCCESS Appendix Slides


Discover Align Deploy

IT READINESS


IT READINESS

Use Case Review

Learn how Syncplicity is a unique solution

for EFSS

Security Review

Understand Syncplicity architecture

and security approach

Infrastructure Review

Understand Syncplicity hybrid storage

architecture components and how they

would be deployed in your environment

Align

Use Cases

Agree on primary use cases that meet the

business, IT and user requirements

Success Criteria

Agree on recommended or customer defined

success criteria aligned with your use cases

Test Plan

Agree on step wise instructions for proving

your success criteria

Project Plan

Agree on detailed deployment plan including

benchmarks and completion times

Configure

Execute to customized deployment plan by

configuring global settings and policies for

files/folders, devices, groups and users

Deploy

Deploy infrastructure components like on-premise

storage based on customized project

Provision

Provision users (batch or bulk) based on the

project plan and silent install the desktop app and

sync files.

Deploy Discover


Expand Engage Adopt

USER ENGAGEMENT


USER ENGAGEMENT

Adopt Engage Expand

Inform

Users receive a welcome email followed by a

series of communication on how to use

Syncplicity for the intended use cases

Promote

Orchestrate a kick-off event to introduce,

promote and train users. Deploy posters and

Syncplicity branded items to drive awareness.

Adopt

Users sync their files, download the mobile app

and interact with their files

Drive

Drip emails with best practices and tips and tricks

to drive engagement from basic ‘How to’ to more

advanced features

Track and Promote

Monitor and track usage patterns and promote

new user driven features that will drive

engagement.

Engage

Users engage with Syncplicity beyond just

syncing their files to sharing and collaboration

Use Cases

Enable new use cases for existing users,

Identify and deploy new users with relevant use

cases

Users

Identify, recruit and enable new users –

executives, sales, marketing, finance


Adopt Engage Expand

• Kick-Off Events

• Onsite-Training

• Posters

• Email Nurture Campaign

• Welcome Email “How to Get Started”

• Think outside the (Drop)box.

• Everyone’s doing it. Sharing files with Syncplicity, that is

• User Engagement Drip Email Campaign

• Getting Mobile

• How to Sync and Share Files

• How to Share and manage links

• Track and Promote

• One-Page Overview

• Executive Mobility

• Sales

• Marketing

• Engineering

• Finance

• Product

• Email introduction with one-page overview

Users sync their files, use

the mobile app and interact

with their files

Users syncing their files

share and collaborate

using Syncplicity

Virality drives new users

and new use cases for

existing users

USER: Adoption & Engagement