emcup 2016 facebook
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Initiator Co-creator
european mise en place cupSurfing the Silver Wave
February 14th & 15th 2016 - Maastricht - The Netherlands
8th edition
Index
3 Preface
4 Organisation
5 Program
6 Supported by
9 Moderators
10 Q-Staff
11 Hosts
12 Hotel Management School Maastricht 13 Maastricht Exhibition & Conference Centre 14 NH Hotel Group 15 Stayokay
16 Teams
17 Centro Superior de Hostelería de Galicia 17 Dublin Institute of Technology 18 Ecole Supérieure Hôtelière de Paris 18 Escuela Superior de Hostelería de Sevilla 19 FHWien der WKW 19 Glion Institute of Higher Education 20 Hotel Management School Maastricht 20 Hotelfachschule Berlin 21 Hotelschool The Hague 21 Institut Paul Bocuse 22 International University of Applied Sciences Bad Honnef 22 Lapland University of Applied Sciences 23 Les Roches International School of Hotel Management - Switzerland 23 NHTV University of Applied Sciences 24 Saxion University of Applied Sciences 24 School of Tourism & Hospitality Management Sant Ignasi 25 Schweizerische Hotelfachschule Luzern 25 Shannon College of Hotel Management 26 Stenden University of Applied Sciences 26 The Norwegian School of Hotel Management - University of Stavanger 27 Tio University of Applied Sciences 27 Turisme i Direcció Hotelera - Universitat Autònoma de Barcelona 28 University College of Northern Denmark
28 University of Applied Sciences Bremerhaven 29 University of Derby 29 University of Tartu Pärnu College 30 VERN’ University of Applied Sciences 30 VIVES University College 31 Westminster Kingsway College 31 WIHOGA - Wirtschaftsschulen für Hotellerie und Gastronomie
32 Business Jury
33 Accor Hotels 33 Blycolin 34 Carlson Rezidor Hotel Group 34 DoubleTree by Hilton Hotel Amsterdam Centraal Station 35 Falkensteiner Hotels & Residences 35 GCH Hotel Group 36 Hilton Worldwide 36 HMSHost 37 Hosco 37 Hotel Okura Amsterdam 38 Institute of Hospitality 38 InterContinental Hotels Group 39 Lapithus Hotel Management 39 Leonardo Hotels 40 Louvre Hotels Group 40 MapsTell 41 Meininger 41 Mise en Place 42 NH Hotel Group 42 Postillion Hotels 43 PPHE Hotel Group 43 Robinson Club 44 Stenden University of Applied Sciences 44 The Russell Partnership / Russell Partnership Technology 45 VanDrie Group 45 Yays Concierged Boutique Apartments
46 Factsheet
46 How to reach the organisation? 46 The locations
47 Social Media
47 Notes
2
IND
EX
More than just a competition!
We are proud to introduce the EMCup. During the past 8 years, this prestigious competition amongst the best Hotel Management
Schools in Europe has evolved into a well-established event.
Participating students not only represent their
school while working on academic assignments,
themainfocusisonmakingadifferencewith
their vision and ideas. The EMCup challenges
them to think out of the box about a real life
topic and is the perfect possibility to meet,
share visions and build relationships with
industry professionals.
Ask well respected hotel management school
alumni how they have been able to accomplish
their success, and the majority will include
‘network’ in their answer. Therefore, an important
focus of the competition is creating networking
moments, not only for students, but also for
deans, coaches and hospitality professionals.
That is why the true value of the EMCup lies not
in the competition itself, but around it.
Each year, a large variety of companies join
the EMCup business jury to experience the
motivation and innovation of the participating
students first hand. And each year, their
enthusiasm grows!
Because by sharing ideas, and by feeding
them with ideas and input of others, valuable
business ideas are born.
“Coming together is a beginning; keeping together
is progress; working together is success.”
- Henry Ford
Welcome to the 8th edition of the EMCup, and
best of luck!
Hospitable regards,
Charles van Goch Stephanie van Oorschot
Mise en Place HotelloTOP
28 University of Applied Sciences Bremerhaven 29 University of Derby 29 University of Tartu Pärnu College 30 VERN’ University of Applied Sciences 30 VIVES University College 31 Westminster Kingsway College 31 WIHOGA - Wirtschaftsschulen für Hotellerie und Gastronomie
32 Business Jury
33 Accor Hotels 33 Blycolin 34 Carlson Rezidor Hotel Group 34 DoubleTree by Hilton Hotel Amsterdam Centraal Station 35 Falkensteiner Hotels & Residences 35 GCH Hotel Group 36 Hilton Worldwide 36 HMSHost 37 Hosco 37 Hotel Okura Amsterdam 38 Institute of Hospitality 38 InterContinental Hotels Group 39 Lapithus Hotel Management 39 Leonardo Hotels 40 Louvre Hotels Group 40 MapsTell 41 Meininger 41 Mise en Place 42 NH Hotel Group 42 Postillion Hotels 43 PPHE Hotel Group 43 Robinson Club 44 Stenden University of Applied Sciences 44 The Russell Partnership / Russell Partnership Technology 45 VanDrie Group 45 Yays Concierged Boutique Apartments
46 Factsheet
46 How to reach the organisation? 46 The locations
47 Social Media
47 Notes
3
PR
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Organisation
Each year the European Mise en Place Cup is a big success. Not only the quality, knowledge and creativity of the students arethe reason of this success. Networking is also a large contributor to the success of the EMCup.
With this competition we aim to create and build long-lasting relationships, provide hands on
experience, open up the horizon for education, build a bridge between schools and companies
and connect young professionals to the industry.
Our motto:
“It’s not what you know but who you know that makes the difference”
WiththisFacebook,weofferyouatooltobuild,expandandsupportyournetwork.
We wish you the best of luck at this 8th edition of the EMCup. May the best team win!
Kind Regards,
VeraWissink&JordydeGraaff
EMCup Organisation
Vera Wissink Jordy de [email protected] Organised by
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ProgramSunday February 14th (Hotel Management School Maastricht) 11.00 – 12.30 Welcome lunch & registration 12.30 – 13.05 Opening EMCup 2016 13.05 – 14.10 Speaker from the Industry
14.10 – 14.30 Break 14.30 – 15.50 MapsTell training (part 1) 15.50 – 17.00 Students Jury Members & Coaches MapsTell training (part 2) Interactive session
17.00 – 17.50 Students Jury Members Briefing&preparationBestIdea BriefingBusinessJury 18.00 – 18.30 Pitches Best Idea 18.30 – 19.00 Networking drink 19.00 – 22.00 Networking Dinner Assessment Introduction Movies Draw to determine jury rooms day 2
22.00 – 22.15 Students Jury members & Coaches Transport to Stayokay Transport to Hotel NH Maastricht
Monday February 15th (Maastricht Exhibition & Conference Centre) 09.00 – 09.15 Opening Day 2 09.15 – 09.45 Speaker from the Industry 09.45 – 10.00 Break 10.00 – 10.55 Pitches Assignment 2B, Pitch Paper 11.00–11.15 BriefingAssignment3,Case 11.20 – 12.10 Students Jury Members Coaches PreparationtimeCase BriefingBusinessJury Interactivesession
12.15 – 13.15 Pitches Assignment 3, Pitch Case
13.15 – 14.30 Lunch
14.30 – 14.40 Announcement Top 10
14.40 – 16.15 Top 10 Students Other Students, Business Jury, Coaches BriefingFinalAssignmentforTop10 SpeakerfromtheIndustry Preparation time Final Assignment Top 10 Interactive session 16.15 – 16.30 Break
16.30 – 17.30 Pitches Final Assignment by Top 10
17.30 – 18.30 Time to refresh
18.30 – 19.00 Transport to ‘Rebelle’ 19.00 – 22.30 Award Dinner @Rebelle 22.30 After party 5
PR
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SUPPORTED BY
Marianne Krohn Skål International
Alberto Sanna OspedaleSanRaffaeleScientificInstitute
Floris Drabbe HRC International
Filiep Defraye Hotel- en Toerismeschool Spermalie
Cees van der KlipEurhodip
Fabrice TessierAccor Hotels
Elena CavagnaroStenden University of Applied Sciences
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Stephanie JamesonCouncil for Hospitality Management Education
Maartje BeijsensServicecenter 4Hospitality
Jan Spooren Carlson Rezidor Hotel Group
Marc Verstringhe MESV Consultancy International Catering & Business
Arie van der SpekOn personal title
Maria WiesingerEuhofa
Niels VugsMise en Place
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MODERATORS
Hostmanship lives within each and every person and within every sort of organisation or company. We believe in developing people in hospitality. To reach an ultimate level of hospitality, it all starts with a change in behaviourbeforea change in technique can takeplace.Q-staff inspiresyou with hospitality trainings, leadership programs and empowerment. With the help of our four pillars; building culture, developing talent, sharing knowledge and improving quality, we deliver customized programs and strive to always exceed expectations.
AsentrepreneursandtrainersatQ-staff,weliketopracticewhatwepreach.Thisisthereason
why we learn from every day-to-day situation. We are always students and teachers at the same
time.DevelopingQ-staffisexcitingandbringssomuchchallengingsituationsthatourpersonal
development is guaranteed. The rewarding energy comes from all the people we see in all kinds
of development programs, such as the Mise en Place Academy. This Academy focuses on the
development of the employees of Mise en Place. Seeing their growth and realising that we have
the opportunity to contribute to their development, gives us all the inspiration to continue
developing people in hospitality.
[email protected] • [email protected] •www.q-staff.eu
Dimitri Tops Managing Director & Senior Trainer
Wouter Holtkamp Partner & Senior Trainer
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Hotel Management School Maastricht
The Hotel Management School Maastricht offers
a four-year study programme in hospitality
management at higher professional level and in both
DutchandEnglish.Wealsooffertwomaster'sdegree
programmes. Our alumni take up management and
consultancy positions in hospitality or service sector
organisations, such as hotels, restaurants, catering
companies, facilities services in institutions for healthcare and the care of the elderly, businesses
in the leisure and tourism sector, and in conference and congress centres.
Since 1950After it was established in 1950, Hotel Management School Maastricht has become an educational
institute with an international recognition and reputation. Currently, enrollment stands at
approximately 1,100 students, and we welcome about 320 first year students, from various
countrieswithinandoutsideofEuropeeveryyear.TheSchoolemploysabout130staffmembers.
Campus The campus of the Hotel Management School Maastricht is set in a wonderful old park, and
includes thestudentflats, theeducationbuildingwith the libraryand restaurant, theTeaching
Hotel,thestudentassociationhomeandasportsfield.
The educational facilities are housed in the education building, which comprises one wing for
theoryandanotherforpracticalwork.Therearefourblocksofstudentflatswithatotalof259
rooms.Allfirst-yearstudentsliveoncampus.Allstudentshavetheirownrooms,whicharefitted
out to look like small hotel rooms.
Teaching HotelIn 2010, the school collaborated with 12 Dutch designers to convert Château Bethlehem, a castle
datingbackcenturies,intoamagnificent'designerhotel'.
This Teaching Hotel has 26 unique hotel rooms, a restaurant, a bar and a range of meeting
rooms. It is here that our students indulge their guests. Thanks to its Teaching Hotel, the Hotel
Management School Maastricht is able to provide a unique and inspiring learning environment
for both students and tutors.12
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MECC MaastrichtMECCMaastricht’sproductissuccess.Withourflexibility,highlevelofserviceandentrepreneurial
attitude we offer organisers, participants and visitors to trade fairs, congresses and events
maximum success. As a modern exhibition and convention centre, MECC Maastricht contributes
stronglytothe(economic)attractivenessofMaastricht.Weofferasuccessfulpartnership.MECC
Maastricht exceeds their partners’ expectations by excelling on an operational and commercial
level. This leads to achieving or exceeding intended goals. Our team is hospitable and service
oriented, specialised in organising (inter)national conferences, expos, and events. We are proud
to be “The Best Congress Location of The Netherlands”.
BBB & Folie Culinaire: 10-12 October 2016
The hospitality industry exhibition BBB at MECC Maastricht (10-12 October 2016), which is
heldtogetherwithFolieCulinaire,offersvisitorsandexhibitorsalikeaguaranteeforinnovative
products, interesting activities, inspiring industry colleagues, all characterised by the hospitality
Limburg is famous for. The largest hospitality industry trade exhibition in the Euregio provides
youwithacompleteoverviewofwhat’sonofferinFood,Non-Food,andDrinks&Entertainment.
Workshops, tastings and exciting competitions will be held at special theme ‘squares’. You can
enjoy a lunchworthy of aMichelin-star at affordable prices in the pop-up restaurant, or try
various dishes at the Food Truck square. At the end of
each exhibition day, culinary activities will be held in the
evenings in the lovely city of Maastricht, where you can
alsoprofitfromvariousBBBspecialoffers.Afterall,there’s
a good reason that the over 14,000 visitors to the BBB in
2015 gave the event an average review score of 7.6!
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• Next to the Maastricht Exhibition and Conference Center
• A 15-minute walk to the center for shops, museums and restaurants
• Bus stop in front of the hotel
The hotel has 275 rooms. They’re either classically styled in warm colors or have a more modern,
fresher touch. And our range runs from Standard right through to Suites and Apartments.
• Upper-floorroomshavegreatcityviews
• Suites have a dining table
• Triple and connecting rooms available
In its time, our hotel has had its fair share of famous
guests, from Audrey Hepburn to Helmut Kohl and U2.
It’s our privilege to look after everyone who stays here
- whether they’re dining in one of our two restaurants
or enjoying the spa and gym.
• Health club with Turkish bath and whirlpool
• Cozy bar that’s open until late
• Terrace for al fresco drinks
NH Hotel Group
Hotel NH Maastricht is great for both business travelers and those who are here to enjoy the shops and sights. The hotel is right next to a major conference center, and you can easily walk or get a bus to the heart of the city.
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Stayokay The hostels of Stayokay are established in special buildings and have a great variety of rooms
to their disposal. Stayokay is the number one hostel in The Netherlands. In this hostel, you
won’tfindanyexaggeratingluxury,butjustthethingsyouneed,sowecankeeptheprizesfor
accommodation as cheap as possible. You will spend the night in a bunk bed and you have the
choice between two-, four-, six- or more person bedrooms. All rooms have their own sanitary
facilities and breakfast and linen are always included. You have the opportunity to enjoy your
lunch or dinner in the restaurant.
Location
ThehostelsofStayokayaredividedoverthreedifferentlocations:
• City center
• Green environment
• Coast and water surrounding
Guests, who stay at Stayokay, are open to meet other guests and explore the surrounding
together, experiencenew travel adventures to sharewitheachother. Aperfect fit for the
EMCup!
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Hermes
Emerald Evolution
TEAMS
Luis [email protected]
María [email protected]
Laura [email protected]
Paloma [email protected]
Flavia Brañ[email protected]
John [email protected]
Clem [email protected]
Caroline [email protected]
Centro Superior de Hostelería de Galicia
Hermes
Dublin Institute of Technology
Emerald Evolution
Katie [email protected]
Paul [email protected]
Shane [email protected]
Conor [email protected]
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VIE4Silver
G’Lions
Shwu-Wen [email protected]
Ecole Supérieure Hôtelière de Paris
Anne-Claire [email protected]
Barbara Laiguillon [email protected]
The Silver Foxes
María Huete Roldá[email protected]
Escuela Superior de Hostelería de Sevilla
Rubén Atienza Gutié[email protected]
Andrea Morillo [email protected]
Miguel Sanz-Agero [email protected]
Fernando Gómez [email protected]
Southern Solution
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Andrew [email protected]
FHWien der WKW
Louisa [email protected]
Sebastian [email protected]
Elena [email protected]
Lukas [email protected]
VIE4Silver
Laury [email protected]
Glion Institute of Higher Education
Javad [email protected]
Graham [email protected]
Perrine [email protected]
Aisha [email protected]
G’Lions
The Silver Foxes
Southern Solution
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The Silver Nova
Imke [email protected]
Olaf [email protected]
Marleen [email protected]
Loek [email protected]
Mark [email protected]
Hotel Management School Maastricht
Grey Watch Maastricht
Daniel [email protected]
Juliane [email protected]
Anett [email protected]
Aylin [email protected]
Dennis [email protected]
Hotelfachschule Berlin
Berlin meets the silver wave B.E.S.T.
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Paul [email protected]
Rachel [email protected]
LauraÜberschär [email protected]
Chiara D’[email protected]
Hotelschool The Hague
The Silver NovaGrey Watch Maastricht
Berlin meets the silver wave
Martine [email protected]
Institut Paul Bocuse
Eugénie [email protected]
Quentin [email protected]
Jean-Noël [email protected]
B.E.S.T.
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LRB Delta
Lapland University of Applied Sciences
Pure Arctic Madness
Petra [email protected]
Lauri [email protected]
Heidi [email protected]
Anni [email protected]
Johan R [email protected]
Thuy Linh [email protected]
Anna Pälä[email protected]
Rosemarie [email protected]
International University of Applied Sciences Bad Honnef
VincentLö[email protected]
Ina Katharina [email protected]
Laura-Maria [email protected]
Krischan [email protected]
IUBH SilverSurfers
4EverYoung
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Dr. Detlev [email protected]
Karl [email protected]
Devina [email protected]
James Maina [email protected]
Ines Fernandez [email protected]
Les Roches International School of Hotel Management - Switzerland
LRB Delta
Pure Arctic Madness
IUBH SilverSurfers
Eric [email protected]
Sabine [email protected]
Eric [email protected]
Maria [email protected]
Lysanne van [email protected]
NHTV University of Applied Sciences
4EverYoung
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Saxion University of Applied Sciences
Melissa van der [email protected]
Viktor [email protected]
25Silver
Ralph van [email protected]
Rene [email protected]
Lusan [email protected]
Lisa [email protected]
Millennial5
SHL Wave
School of Tourism & Hospitality Management Sant Ignasi
Ricard Aliaga [email protected]
Itziar Ramirez [email protected]
Martina Tö[email protected]
SebastianoGericke [email protected]
Elcoctel
Nicolás [email protected]
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25Silver
Petrina [email protected]
Shannon College of Hotel Management
Hazel [email protected]
Aisling [email protected]
Nora Szöllö[email protected]
Clare [email protected]
Orla [email protected]
Millennial5
Wilhelm Weber [email protected]
Schweizerische Hotelfachschule Luzern
Raphael [email protected]
Dominic [email protected]
Janine [email protected]
Jakob Portenlä[email protected]
SHL Wave
Elcoctel
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The grommets
Kristian Stø[email protected]
Martinus [email protected]
Benedicte Nordvik [email protected]
Erlend Michael Hvitsand [email protected]
The Norwegian School of Hotel Management - University of Stavanger
Project Bucket List
EMCup Tio 2016 aka ‘Gold School’
David [email protected]
Stenden University of Applied Sciences
Julia [email protected]
Robert [email protected]
Philipp [email protected]
The Stenden
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Albert Vancells Farraro [email protected]
Cristina Moya Palacios [email protected]
Sergi Ferrer Joli [email protected]
Maria Rivas [email protected]
Eva Lopez [email protected]
Turisme i Direcció Hotelera - Universitat Autònoma de Barcelona
The grommetsProject Bucket List
Tio University of Applied Sciences
EMCup Tio 2016 aka ‘Gold School’
Maaike [email protected]
Marco [email protected]
Rachelle Wauthlé[email protected]
Patrick [email protected]
Sigrid [email protected]
Herbert [email protected]
The Stenden
Juliette [email protected]
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Aloha Derby
Prof. Dr. Alexis [email protected]
Vanessa [email protected]
Maita [email protected]
University of Applied Sciences Bremerhaven
B-Heaven Rainbows
Marina [email protected]
Teresa [email protected]
Estonian Cup of Tea
University College of Northern Denmark
UCN Pineapple Vikings
Pernille [email protected]
Hristo [email protected]
Jan Halberg [email protected]
Borsi Noemi [email protected]
Lars Moustsen RønhoffOlesen
Rihards [email protected]
Daniel Skovgaard Vedstedsen
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Yvonne [email protected]
Rosie [email protected]
Chris [email protected]
Rohan [email protected]
Emma [email protected]
University of Derby
Aloha Derby
B-Heaven Rainbows
Heli Mü[email protected]
Getter [email protected]
Tiina [email protected]
Annika [email protected]
Sigrid [email protected]
Moonika [email protected]
University of Tartu Pärnu College
Estonian Cup of Tea
UCN Pineapple Vikings
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The Westking Warriors
VIVES University College
Very Important Seniors - V.I.S.
Céline [email protected]
Arno [email protected]
Matthieu [email protected]
Nathan [email protected]
Manon [email protected]
Celien [email protected]
Talia [email protected]
Silver Surfing Super Stars
Dubravko [email protected]
Matea Š[email protected]
Magdalena Prš[email protected]
MarijaZrilić[email protected]
VERN’ University of Applied Sciences
WavEMotion
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Birte [email protected]
Glenn [email protected]
Chantelle [email protected]
Akash [email protected]
Westminster Kingsway College
The Westking Warriors
Very Important Seniors - V.I.S.
Harald [email protected]
Maximilian [email protected]
Kristin [email protected]
Mike [email protected]
WIHOGA - Wirtschaftsschulen für Hotellerie und Gastronomie
Silver Surfing Super Stars
WavEMotion
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BUSINESS JURY
Accor Hotels
For more than 45 years, Accor has constantly reinvented its businesses to keep pace with the world around it, with the goal of providing innovative, high-quality products.
Thanks to our powerful, highly respected brands, our employees forge lasting interpersonal relationships and deploy their unique skills to develop and deliver solutions that create wellness. Every day, around the world, we are pleased and proud to:
• provide travellers with the solution best adapted to their needs and a guarantee of the highest quality of service,• create services for corporate clients and public institutions that support their development,• enhance their performance and simplify the daily lives of employees and constituents.
Our ambition is to become the European franchise leader and one of the world’s three leading hotel operators, while respecting the values that have always informed the Accor spirit a pioneering spirit of conquest shaped by a commitment to high performance and a constant concern for people customers, employees and host communities and for their environments.
Djibril Fofana Schools Relations & PartnershipsOfficer
Blycolin
Blycolinistheinternationalspecialistinlinenservicesforthehospitalitybranch.Blycolinofferscompletesolutionsinlinen management for hotels, restaurants and wellness centers and contributes greatly to the optimization of quality perception of hospitality guests.
Your complete linen service without any worries. To optimally receive your guests, hospitality linen and textiles are indispensible. Quality linen management is therefore a key factor in the success of your company. Blycolin holds that key for you, because we are the all-round professional in linen services and completely manage all your linen. Without any worries, so you can devote your time and energy to other important aspects of your business.
It feels better…More than 40 years of reliable linen service for the hospitality branch: Complete linen service without any worries, Uncreased service with trusted contact, Top quality linen and spotless industrial laundry processes, Relief of investments and risks, Variable costs and tailor-made operational solutions, Vigor in corporate social responsibilityToputitbriefly,all-roundlinenmanagementsoyoucanfocusonyourguests,andthatdefinitelyfeelsbetter…
Casimir Stahlecker Key Account Manager
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DoubleTree by Hilton Hotel Amsterdam Centraal Station
Set in the heart of the historic city, DoubleTree by Hilton Amsterdam Centraal Station places business and leisure guestswithinreachofAmsterdam’sfamousshoppingstreetsandculturalheritagesites.Guestroomsboastfloor-to-ceilingwindowsframingviewsofAmsterdam’shistoriccitycentre,courtyardorIJriver.Enjoyyourdailycoffeeatthelobby-levelStarbucks.HavedinnerwithasteakinourEastwoodrestaurantandfinishwithapersonalizedcocktailinour Lobby Bar. The hotel’s SkyLounge Amsterdam with rooftop terrace is a stylish meeting place where guests can enjoy a breath-taking 360-degree view of the city and historic old town.
Maura: As a Human Resources Administrator at this vibrant hotel, no day is the same! In short: I am responsible for recruitment, training, payroll and general administration.
Lotte: As Front of House Manager I am proud to lead the team at the Front Desk, focusing on day to day service improvement combined with several long term strategic objectives. We welcome residents and non-residents 24/7 year-round.
[email protected] • [email protected]
Lotte Dijkmans van GunstFront of House Manager
Maura Detering HR Administrator
Carlson Rezidor Hotel Group
Carlson Rezidor Hotel Group is one of the world’s largest and most dynamic hotel groups. The portfolio of the Carlson Rezidor Hotel Group includes more than 1,500 hotels in operation and under development, a global footprint spanning 100 countries and territories and a powerful set of global brands: Radisson Blu, Radisson, Park Plaza, Park Inn by Radisson, Country Inns & Suites By Carlson and the Quorvus Collection.
The group plans to grow the portfolio to nearly 1,800 hotels in operation and under development by 2018. In most ofthegroup’shotels,guestscanbenefitfromtheloyaltyprogramClubCarlson,oneofthemostrewardingloyaltyprograms in the world. Carlson Rezidor Hotel Group and its brands employ more than 90,000 people worldwide.Carlson Rezidor Hotel Group is headquartered in Minneapolis, USA, Singapore and Brussels, Belgium.
[email protected] • [email protected]
Margriet ThönnissenDirector of Sales Radisson Blu Hotel Amsterdam
Jan Spooren Director People Development
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Falkensteiner Hotels & Residences
When Maria and Josef Falkensteiner opened a small guest house in the Pustertal Valley of South Tyrol in 1957, they could barely have imagined that it would become a real European success story. In just over 50 years, the small family hotel hasdevelopedintoasuccessfulhotelgroupwithover1,840employeesfrom29differentcountriesanwithmorethan30hotels and residences. Today Falkensteiner Michaeler Tourism Group AG (FMTG) is one of the leading regional providers and developers of tourism products and services in Central Europe. FMTG is active in all areas of tourism development – from the planning and construction of hotels to the operational management and marketing of these. By integrating the entire value-creation chain, FMTG uses its experience in the operation, development and realisation of tourism facilities toachieveanintenseinternaltransferofknow-how.Thisresultsinnumeroussynergisticbenefitsaswellasforward-looking, optimised product ideas.
The most prominent pilar is the hotel management division, with more than 30 hotels and residences currently being operated under the Falkensteiner Hotels & Residences brand in six European countries (Austria, South Tyrol/Italy, Slovakia, the Czech Republic, Croatia and Serbia) and operating in the premium 4 and 5* segment. Falkensteiner is a true expert in leisure hospitality.
What is the secret of our success? At Falkensteiner, we believe there are a few key ingredients: heartfelt hospitality combined with excellent team leadership and the unique charm of South Tyrol! Thanks to this, guests have felt at home in Falkensteiner Hotels since 1957. Welcome Home!
[email protected] • [email protected]
Elisabeth BurgisDirector HR
GCH Hotel Group
With over 120 hotels in Germany, The Netherlands, Belgium, Austria, the United Kingdom, Spain, Hungary and Cyprus, the GCH Hotel Group ranks as one of the leading hotel management companies in Europe. The Company has more than 15,500 hotel rooms at its disposal and welcomes more than 3 million guests annually. All the hotels are operated by GCH and marketed under such renowned brands as Wyndham, TRYP by Wyndham, Radisson Blu, Best Western, Mercure, Holiday Inn and Swissôtel. The scope of GCH’s management activities covers general management, sales & marketing, e-commerce, revenue management, purchasing, controlling and business development including hotel financeandacquisitions.The latestTREUGASTInvestmentRanking listsGCHat “AAA”.Further informationonthehotel portfolio is available from www.gchhotelgroup.com. IworkforGCHHotelGroupsince2007andafterseveralmoveswithindifferentpositionsanddepartmentsInowholdthe position of People Development & Training Manager since March 1st 2014. Since then I support the Corporate HRdepartmentinthefieldsofhumanresourcesdevelopment,recruitingandtraining.
Maike KunzeHR Manager Swissotel Neuss
Jan Spooren Director People Development
Veronika Fürst Talent Acquisition
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HMSHost
HMSHost International is one of the world’s leading players in the food and hospitality industry. We are located at airports and railway stations and are exploiting well-known brands such as Starbucks, Burger King and La Place. We also create our own innovative concepts such as Café Chocolat, Grand Café het Paleis, Harvest Market, BREAD!, East Bar & Bites, Park Café, Dutch Kitchen & Bar and Bubbles Seafood & Wine Bar. These outlets are either self-service, counter service or full service. Our slogan is ‘Feeling Good On The Move’. That’s what we stand for. Every day we want to exceed the expectations of our guests. We believe that a welcoming attitude, combined with a passion for our profession, will result in guests whocontinuetheirjourneyhappierandmoresatisfied. HMSHost International is part of Autogrill SpA. Autogrill has over more than 56,000 employees working in 30 countries on 5 continents. With 4700 restaurants and shops at more than 150 airports worldwide, including 15 European airports and the 20 busiest airports in North America. The company’s annual turnover in 2014 was over more than € 4 billion.
[email protected] • [email protected]
Denise OortwijnHR Advisor
Melissa Sloetjes Recruiter
Hilton Worldwide
Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,500 hotels, resorts and timeshare properties comprising more than 760,000 rooms in 98 countries and territories.
Inthenearly100yearssinceourfounding,wehavedefinedthehospitalityindustryandestablishedaportfolioof12world-classbrands,includingourflagshipfull-serviceHILTONHotels&Resortsbrand,whichisthemostrecognizedhotel brand in the world. Our premier brand portfolio also includes our luxury and lifestyle hotel brands, Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts and Canopy by Hilton, our full-service hotel brands, Curio – A Collection by Hilton, DoubleTree by Hilton and Embassy suites hotels, our focused-service hotel brands, Hilton Garden Inn, Hampton Inn, Homewood Suites by Hilton and Home2 Suites by Hilton and our timeshare brand, Hilton GrandVacations(HGV).Morethan350,000teammembersproudlyserveinourpropertiesandcorporateofficesaround the world, and we have approximately 50 million members in our award-winning customer loyalty program, Hilton HHonors.
[email protected] • [email protected]
Kirby van der AaCluster Learning & Development Manager Belgium & The Netherlands
Björn OlthofManager Graduate Recruitment EMEA
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Hotel Okura Amsterdam
Niek Hammer: “Located in the heart of De Pijp, a lively area in Amsterdam, Hotel Okura Amsterdam is surrounded by vibrant urban life. Hotel Okura Amsterdam is within easy reach of the best shopping, nightlife and dining destinations as well as Amsterdam’s leading destinations such as the Rijksmuseum, Van Gogh Museum and the Anne Frank House. IndulgeinoneofourMichelinawardedrestaurantsandenjoythebreathtakingviewsfromthe23rdfloor.Needtorelax and unwind? Linger a little longer at our wellness facilities. As Deputy GM in charge of F&B it’s amazing to work in a hotel with four Michelin awarded restaurants. The team and I work hard in putting Amsterdam and Hotel Okura on the map as a culinary destination.”
Betty Dekker: “We talk about Hotel Okura Amsterdam being the most unique and complete hotel in The Netherlands. Why is that? Hotel Okura Amsterdam is the only hotel in the world with three Michelin star restaurants and a fourth restaurant awarded with a Bib Gourmand. Not surprisingly we have a very diverse team: 25% of our team members areJapanese,intotal27differentnationalities.LiterallyfromallovertheworldwhichissomethingI,asDirectorofHR,am extremely proud of. Our strength lies within our team. People with passion for hospitality and who strive for the best, both within their selves as in their work. Unique people who make Okura the most unique hotel in the world.”
[email protected] • [email protected]
Niek Hammer Deputy General Manager
Betty Dekker Director HR
Hosco
Hosco is the world’s leading hospitality network bringing together the industry’s top players and the best hospitality talents into one place. A Swiss company launched in October 2011, hosco is designed to improve the way hospitality talents, employers and schools meet and interact. Talents use hosco to get hired, make connections and keep learning. Employers use hosco to strengthen their brand, hire talents and optimize resources. Schools are partners of hosco and use the network to boost their visibility as well as to place and guide their talents. In addition, schools also use hosco to manage their alumni, career, and support centers. Today, over 30,000 talents, 1,000 employers and 80 top schools make up the hosco community.
John S. Lohr, Director of Development at hosco heads hosco’s partnership and business development for the school relations division. John has over 10 years experience in various areas of the industry has lived in 7 countries and done business in over 40 across the world.
Andrea Klein, Senior Industry Relations Manager manages hosco’s hospitality business development for the industry relationsdivision.Andreaisafrequenttravelertotheworld’smostfamouscitiesandspeaksfluentSpanish,English,French and Catalan as well business Portuguese, German and Italian.
[email protected] • [email protected]
Andrea KleinSenior Industry Relations Manager
John LohrDirector of Development
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InterContinental Hotels Group
Gil Mulders: Gil took up the role of Head of Learning in April 2014 looking after 650 hotels and 55.000 employees in the Europe Region (Including Russia and Northern Africa). After a work experience as a travel agent in California, Gil started hiscareerinhospitalityin1995.Heheldanumberofpositionsinhoteloperations,salesandHRrangingfromFrontOfficeManager to hotel Training Manager. He studied and worked in Hull, London, York, Harrogate, San Francisco, Brussels and Paris. Gil’s university education in Politics doubled by his extensive experience in hotel operations, training and Neuro Linguistic Programming make him a well-rounded facilitator and strategist, recognised for his inclusive and personable style.
Sebastien Gochel: Graduated with a BA in Hospitality Management and a MSC in Business Administration obtained in Belgium completed by a PDP from Cornell University, his hospitality career started in 1998 in the F&B department of the the Radisson SAS Royal Hôtel Bruxelles. He developed and ended up EAM before being appointed Hotel Manager at the Radisson Blu Amsterdam City Centre. Eager to learn more, Sebastien switched from operations to corporate by joining the Sales Team of Radisson as Director of Sales for Benelux. With this regional experience, Sebastien could achieve his careergoalwhenhewasofferedseveraldifferentgeneralmanagementexperienceswithRadissoninBelgium.After16years with Radisson, Sebastien has decided to join IHG in January 2015 as a GM for the Crowne Plaza Liège, the only 5* property in the south of Brussels.
[email protected] • [email protected]
Sebastien GochelGM Crowne Plaza Liège
Gil MuldersHead of learning & Training Delivery
Institute of Hospitality
Peter is the Chief Executive of the institute of Hospitality, the International Professional body for managers across the Hospitality Industry.
A career long hotelier who specialised in Sales and Marketing, Peter has served as a board member of both private and public hotel companies, has built and sold his own reservations company and chaired a business measuring the environmental impact of hotels.
He studied hotel management at Oxford Polytechnic (Oxford Brookes) and has been a member of the Institute since his student days. He was elected to its’ college of fellows in 2005.
The Institute of Hospitality is both an educational charity and a membership organisation, promoting quality standards in hospitality management education in the UK and around the World. It provides career long support and delivers lifelong learning for Managers and aspiring managers in Hospitality wherever in the World their career takes them.
Peter Ducker Chief Executive
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Leonardo Hotels
LEONARDO HOTELS is the European division of Fattal Hotels Group, founded by David Fattal in Israel. Leonardo Hotels has been present with over 60 hotels in more than 30 destinations on the European market since 2007. Spanning Germany, Austria, Switzerland, Belgium, Great Britain, Spain, Hungary as well as Italy, the hotel group with its 9.500+ rooms and over 20,000 m2 of conference space, stands for hotels with unique ambiance, their own regional character and individual appeal. All according to the company’s credo of »feeling good«, providing 100% guest satisfaction. The company management for Europe is based in Berlin. Established in the 3-4 star superior category, the Leonardo Hotels umbrella brand is complemented by the »Leonardo Royal«, »Leonardo Boutique« and »Leonardo Inn« brands.
LeonardoHotels is committed topromoting junior talent anddevelopingprofessional andmanagerial staff. Theproprietary Leonardo Academy gives 2,500 members of staff the opportunity to grow their personal skills indevelopment programs.
[email protected] • [email protected]
Yannick Goossens Operations Manager Leonardo Hotel Köln
Anke Maas HR Director Leonardo Hotels Europe
Lapithus Hotel Management
The core of the hotel portfolio spanning four Western European countries and parts of the current management team were originally brought together in May 2006 under the name of Westbridge Europe. The hotel portfolio was acquired in May 2014. It is operated by Lapithus Hotel Management with headquarters in Frankfurt, Germany, where many of the former Westbridge Europe management team continue to work. We operate/manage/asset manage the portfolio under a variety of third party international brands. Currently: Crowne Plaza, Holiday Inn and Holiday Inn Express, but previously heldassetsflaggedunderHilton,RadissonBlu,Mercure,Worldhotelsandindependentbrands.Weoperatecurrentlyin 4 Western European Countries and are aiming at increasing the value of the portfolio over the coming years. We continue to sell and buy hotels on a regular basis. The portfolio has an excellent track record due to its extensive market knowledge and excellent operational expertise in close collaboration with most of the leading worldwide hotel brands.
Maurice J. Jansen: “I´m a passionate and driven Hospitality Professional specialized in Hotels putting the right balance and focus on top and bottom line performances. Our guests and team members are in the centre of my strategic leadership and I work close with my General Manager’s and team of functional experts to exceed our stakeholders expectations. I am the Vice Chairman of the BeNeScan Committee for the IHG Owners Association Europe.”
Ines Larsen-Schmidt: “I am a dedicated HR Professional with 19 years of international experience in hospitality in various rolesandbusinessenvironments.Myspecificfocusisoncreatingandoptimizingallterms&conditionsofemployment,monitoring international workforces and fostering people development on all levels, thus enhancing the organization´s performance. I am a member of the Executives Global Network of International HR Professionals.”
[email protected] • [email protected]
Ines Larsen-SchmidtDirector HR
Maurice J. Jansen Area General Manager
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MapsTell
Founder of MapsTell, Sebastiaan Rompa has a cartographic background. Having been active as a publisher of maps and atlases, he published The Atlas of Experience in 1999. Having spent years studying psychometrics and the DISC-modelhemadethelinktousethemapasacarrierofpersonalinformationandspecificallybehaviouralstyles.Thisformed thebasis for thedevelopment of the sixteendifferent PersonalMaps,which together form theWorld ofDifference.
With a creative team, a lot of experience in the world of training, IT and marketing, MapsTell now unrolls the applications Basic Mapping™, Personal Mapping ™. Professional Mapping ™ and Team Mapping™ on a worldwide scale.
Sebastiaan RompaFounder
Louvre Hotels Group
Louvre Hotels Group is a major player in the global hotel industry, with over 1,100 hotels for a total capacity of more than 95,000 guest rooms in 48 countries. It operates a complete portfolio of 6 brands ranging from 1 to 5 stars: Première Classe, Campanile, Kyriad, Tulip Inn, Golden Tulip and Royal Tulip. Louvre Hotels Group is owned by Jin Jiang International Holdings Co. Ltd., one of China’s leading travel and tourism conglomerates. In the Benelux, Louvre Hotels Group is represented with the brands Golden Tulip and Tulip Inn (40 hotels), Campanile (20 hotels) and Premiere Classe (2 hotels).
In2010,IgraduatedfromtheHotelManagementSchoolMaastricht.In2011,afterfinalizingmyMaster’sdegreeinInternational Business, I started working for Louvre Hotels Group as Assistant Operations Manager. Currently I am working as a Project Manager for the owned hotels in our Benelux network.
Marieke van BaalProject Manager
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Meininger
MEININGER provides the service and comfort of an international budget hotel with a combination of regular and multi-bedded rooms, guest kitchens and game zones. The central location, high quality furnishings and good value appeal to a variety of customers. The bedrooms range from traditional double rooms through to rooms with multiple bedsanddormitories,andaretailoredandadaptedtotheparticulartargetmarketandspecificlocation.Theuniquelayout and innovative design of a MEININGER hotel enables it to cater equally to school groups, families, individual travellers and corporate guests from across the world. MEININGER currently operates 16 hotels in ten European cities and is focusing on expansion.
Eric van Dijk: Eric joined MEININGER in 2013. Before MEININGER Hotels he gained a wealth of experience in both hotels and hostels at Generator Hostels. He took several career steps from Operations Manager over Managing Director to Director of Business Development and member of the board. Eric passion is to build with his team the MEININGER hotels.
Markus Pettinger: Best example for a stringent career at MEININGER. Markus joined MEININGER 2008 in part time during his studies. After graduating he started as Operational Manager where he was also responsible for the opening of further hotels. Finally being promoted as Regional Manager he also is responsible for Training & Development at MEININGER.
[email protected] • [email protected]
Markus Pettinger Regional Manager Austria
Eric van Dijk COO
Mise en Place
Talent grows, where people play, have fun and are happy. This is the foundation on which Mise en Place is being built since 1994. Mise en Place is a community where friends are made while excelling within the hospitality industry. Not just anordinarystaffingagency,butaplayingfieldwherehospitalityisalwaysbeingreinvented.Bybelievinginthetalentofouremployees,webelievewecanmakeadifference.Intheirownlives,ourrelationships,inourorganizationandintheworldaround us. At the moment, there are more than 5.000 well-trained and professional colleagues. Internationally we have officesinTheNetherlands,Belgium,Austria,Spain,GermanyandLuxembourg.Withmorethan150.000completedprojectsper year for many party caterers, hotels, party venues, events and convention centres you could call us a real specialist.
Lisette van Asten: I am a graduate of Hotel Management School Maastricht (1993). As a co- founder of Mise en Place, I amanall-rounder(likeallofmycolleagues).AtthemomentImaycallmyselfChiefHappinessOfficer.Wedon’tlookforhappiness, we create it! Both for our jobpers as for our customers.
Patricio Quiroz: I started to work at Mise en Place Austria in 2007. I worked as a Project Manager and later as Quality Manager. I left the company in 2011 and returned in 2015 to build up the company in Austria. My main tasks are recruitment, human talent management and quality management. It is my passion to build up young talents for the Mise en Place funnel and contribute to the development of young people.
[email protected]•[email protected]
Patricio Quiroz Project Manager
Lisette van Asten ChiefHappinessOfficer
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Postillion Hotels
Meet Work Stay at Postillion Hotels Netherlands! Postillion Hotels is a Dutch hotel chain with hotels in Amersfoort, Arnhem, Deventer, Dordrecht and Bunnink. With the overall concept ‘Meet Work Stay’ we respond to all the needs ofthemodernbusinesstraveller.Guestscanbookrealtimeonlinemeetandworkplaces,andasthefirsthotelchainin the Netherlands they can even pay directly with credit card. We are the meeting experts and we will meet all your expectations.Inaddition,alllocationsarecertifiedbyGreenKeyongoldlevelandappreciatedfortheireffortsinthefieldofsustainabilityandcorporatesocialresponsibility(CSR).
PostillionHotels: Central location of the hotels alongmain highways • 15minutes fix guarantee •Meeting hostavailable for personal support • Easily accessible by public transport within 15 minutes from the city centres • Meeting rooms, workplaces and accommodation bookable online • All six hotels are Golden Green Key rated (CSR)
[email protected] • [email protected]
Lodewijk van GrootelResident Manager
Erik-Jan Ginjaar Regional Director
NH Hotel Group
NH Hotel Group is one of the top 25 chains in the world and one of the main ones in Europe. It operates almost 400 hotels with around 60,000 rooms in 26 countries across Europe, America and Africa. The Company stands out in quality, with carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. Our establishments are equipped with the most advanced technology to facilitate communication, work and entertainment foritsclients.ThegastronomyisanotherpriorityforhotelsintheChain,offeringguestfirst-ratecuisine.Asapatronof the arts, NH Hotel Group feels especially honoured to count on the support of Mario Vargas Llosa, recent winner of the Nobel Prize for Literature. I laid the foundation for my career in hospitality in Wageningen after which I also completed Cornell University. I am responsible for the Human Resource Department in BeNeLux, FR, UK and Africa. My role consists of guiding and managing the overall provision of Human Resources services, policies, and programs.
The major areas, I direct are: Employee relations, services and counselling, Employee and community communication, Compensationandbenefitsadministration,Employeesafety,welfare,wellnessandhealth,Charitablegiving,Talentmanagement,Recruiting,staffingandorganizationalplanning,Performancemanagementandimprovementsystems,Organization development, Employment and compliance to regulatory concerns, Employee orientation, development, and training and Policy development and documentation
Peter van PuttenDirector HR
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PPHE Hotel Group
PPHE Hotel Group Limited is a Guernsey registered company and through its subsidiaries, jointly controlled entities and associates, owns, leases, develops, operates and franchises full service upscale and lifestyle hotels, predominantly in Europe.The majority of the Group’s hotels operate under two distinct brands, Park Plaza®Hotels & Resorts and art’otel®. The Company has an exclusive licence from CarlsonSM, to develop and operate Park Plaza®Hotels & Resorts in Europe, the Middle East and Africa. The art’otel® brand is fully owned by the Group.
Ourportfolioofowned,leased,managedandfranchisedhotelscomprises38hotelsinoperationofferingatotalofmorethan8,300rooms.Ourdevelopmentpipelineincludesfournewhotelprojects,onehotelextensionandreconfigurationand two rebranding projects.
Jaklien van Sterkenburg is responsible as VP People Development & HR of PPHE Hotel Group for the overall implementation of the Corporate HR strategy since 2007 and shaping the HR platform to facilitate the growth of the Company; she gained herexperienceindifferentroleswithinPPHEHotelGroupandotherinternationalhotelcompanies.VeroniquevanBreeis a passionate Hotel Manager of Park Plaza Eindhoven since 2014, before joining Park Plaza Eindhoven she worked in differentroleswithothernationalhotelcompanies.
[email protected] • [email protected]
Veronique van Bree Hotel Manager Park Plaza Eindhoven
Jaklien van SterkenburgVice President People Development & HR
Robinson Club
The Robinson Club GmbH is a German tourism company based in Hanover and is a 100 percent subsidiary of the TUI Group. Under the slogan “A new experience every day”, ROBINSON operates owned and managed properties in Europe, AfricaandAsia.Thecompany’sfiveyearstrategyentailsincreasingitscurrentportfolioof26clubhotelsto40propertiesworldwide,ataskthatisassociatedwithanincreasingdemandforqualifiedemployeesandexecutives.
Annika Tarlowski: ‘As a Manager HR Marketing, it is my job to strengthen the employer brand ROBINSON and to position the company as an attractive employer in the market’.
Sophie Hirthe: ‘AsamemberofourRecruitingteam,itismyjobtofillthesevacancies’.
[email protected] • [email protected]
Sophie Hirthe HR Recruiting
Annika TarlowskiManager HR Marketing
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The Russell Partnership / Russell Partnership Technology
The Russell Partnership is a consultancy specialising within the Business and Industry, Education, Conference Arenas and Hotel markets delivering creative solutions and commercially viable results from strategy creation to concept origination and implementation. The Russell Partnership has pioneered an innovative approach to the creation and developmentofcommerciallyviableandeffectivebusinesssolutionswithinthecateringandhospitalityindustry’s.
This strategic methodology is founded on practical experience, consumer research and supported by a collection of unique inter-related operational models. The Russell Partnership has achieved an unrivalled reputation within the industry, endorsed by prestigious committee and accredited association. Russell Partnership Technology produce industry leading simulation programs for the hospitality, restaurant and tourism industries. We license our products for educational use and deliver industry training and events. We also utilise our simulation platforms to deliver hotel feasibility projects for clients who are in the process of designing, developing or building hotel properties. We have worked with a variety of major hotel companies to deliver courses using our simulation programs, including, Hilton, Marriott, IHG, Wyndham and Accor. Our simulation programs are also used by business schools, hospitality management schools, universities and colleges worldwide.
Peter RussellOperations Manager
Stenden University of Applied Sciences
The Academy of International Hospitality Research (AIHR) is the research unit of Stenden Hotel Management School (Stenden HMS) at Stenden University of Applied Sciences in Leeuwarden. With its 2.500 students and campuses in The Netherlands, Qatar, South-Africa, Bali and Thailand, Stenden HMS is the one of the biggest and most cosmopolitan hotel schools in the world.ThisprofileandpositionofStendenHMSofferAIHRatrulyinternationalplatformforundertakingresearch.
Dr. Sjoerd Gehrels started in Stenden UAS in 1989, after 10 years in the hospitality industry. He is course leader for the MA/MSc Dual Degree programme in International Hospitality & Service Management. In December 2014, Sjoerd was appointed by Stenden HMS as UAS Professor (Lector), Innovation in Hospitality. Sjoerd holds an MSc (University of Surrey), MBA (Oxford Brookes University) and a Doctorate (University of Stirling). His research focusses on innovation in hospitality with the emphasis on HR (Employer Branding) and value creation. Sjoerd is the Research in Hospitality Management journal co-editor and editorial board member for the European Journal of Tourism Research.
Sjoerd GehrelsLecturer
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VanDrie Group
The Dutch-owned VanDrie Group is not only the world market leader in veal, but also a company built on the best family traditions. Itwas in theearly1960sthat JanvanDriepurchasedhisfirstnewborncalf for fattening.Today,withmorethan 25 companies, the group is the largest integrated veal producer in the world and thereby the global market leader in veal and the largest producer of calf milk. Monitored by Safety Guard, a unique integral chain management system, approximately 1.5 million calves are processed each year, more than 95% of which are exported all around the world.
All companies in the VanDrie Group are for 100% aware of their responsibility for optimum quality in the products to be supplied.Thisistrueofthelivestockfarm,thecalffeedproductionandthemeatcompanies.Weworktogethertoofferthat guarantee to the end user. This is what prompted the VanDrie Group to devise an integrated approach, guided by the most advanced control systems. Furthermore, integration is the perfect answer to constantly changing consumer needs and market trends. For this reason, the VanDrie Group, with its globally unique integrated production chain, is chosen.
Respect for people, animals and quality has been second nature at the VanDrie Group for generations. It forms the basis of our craftsmanship and partnership, and it’s the key to the product that is ultimately delivered: Controlled Quality Veal.
Patricia van Krieken Marketing Manager
Yays Concierged Boutique Apartments
Yays is a new ‘travel and stay’ concept that reroutes urban tourism. Yays offers comfortable concierged boutiqueapartments in historical and industrial buildings, restored with respect and love for the neigbourhood and hosted by a concierge recruited from the local area. A concierge that is able to give you personal service, to make sure you are welcome and informed.
The buildings are situated in vivid quarters, outside the touristic city centre where there is an opportunity for the creation of a high degree of interaction with the particular quarter, its residents and local businesses. With Yays you have the opportunity to unlock the hidden treasures of a city neighbourhood.
Yays makes visitors feel like a resident.
The past year Yays opened 3 buildings in Amsterdam; Yays Bickersgracht, Yays Oostenburgergracht and Yays Zoutkeetsgrachtcombinedofferingofmorethan100apartments.
Peter HeuleManaging Director
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Factsheet
How to reach the organisation?
Jordy de Graaff Vera WissinkM: +31 6 52 83 81 50 M: +31 6 37 00 63 78 E: [email protected] E: [email protected]
The locations
Stayokay MaastrichtMaasboulevard 1016211 JW Maastricht +31 (0) 43 750 1790
Hotel NH Maastricht Forum 1106229 GV Maastricht +31 (0) 43 383 8281
Hotel Management School Maastricht Bethlehemweg 2 6222 BM Maastricht +31 (0) 43 352 8282
Maastricht Exhibition & Conference CentreForum 1006229 GV Maastricht +31 (0) 43 383 8383
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European Mise en Place Cup • P.O. Box 4260 • 6202 WC Maastricht • The Netherlands
tel: +31(0)43-3561091 • fax: +31(0)43-3264263 • [email protected]
www.emcup.eu • T #emcup2016 • f emcup.eu