emergency reference guide

EMERGENCY REFERENCE GUIDE

Take this document with you in the event of an emergency.

1201 16th Street Denver, CO 80202 866.621.0124

Police, Fire Department, and Ambulance 911

After Hours Contact 720.277.1418

1. MEDICAL EMERGENCY / MENACING BEHAVIOR

2. VIOLENCE

3. NATURAL DISASTER / CHEMICAL EXPOSURE

4. EVACUATION & EMERGENCY COMMUNICATION

5. UTILITIES & EMERGENCY EVENT OVERVIEW

6. SAFETY

INTRODUCTION

This document is intended to guide you on how to respond to various Emergency types. In all situations your first priority

is your personal safety and the safety of others. Remember to remain calm and follow the steps outlined in the

Emergency Reference Guide.

Building Address

University of the Rockies 1201 16th Street Denver, CO 80202

Emergency Contact Information

Police/Fire/Rescue 911 Denver Police

(non Emergency)

(720) 913-6010

Information Technology

Sabbir Ather (720) 261-5813

Doug Meares (720) 325-6608

After Hours Contact

Information

Denver Police Department

(720) 913-6010

Director, Student Affairs

Terence Brennan

(720) 277-1418

VP Operations

Adam Forrest (858) 722-0144

Facilities Lead

Tim Agnew (720) 400-9188

HR Manager

Claire Holton-Zenner

(720) 400-9571

MEDICAL EMERGENCY / MENACING BEHAVIOR 1

MEDICAL EMERGENCY / MENACING BEHAVIOR

MEDICAL EMERGENCY

Call 911 immediately.

Notify Director of Student Affairs

(720-277-1418) and/or Facilities

Lead (720-400-9188).

Do not attempt to move the victim

unless he/she is in danger of further

injury.

Properly trained individuals should

begin CPR and/or Automated External

Defibrillator (AED) on an unresponsive

victim who is not breathing.

Properly trained individuals should

commence first aid while awaiting an

ambulance, particularly to stop heavy

bleeding.

If alcohol poisoning is suspected, keep

the person awake.

See Emergency Event Overview for follow-up instructions.

MENTAL HEALTH EMERGENCY

In the event of overly threatening

behavior constituting an immediate

threat to self or others, get away

from the person and:

Call 911.

Notify the Director of Student

Affairs (720-277-1418).

In non-emergency situations, when

possible:

Express your concern directly to the

individual.

Watch for changes in behavior.

o Significant changes in academic or

work performance;

o Changes in hygiene, speech,

attentiveness, or social interaction;

o Excessive drinking or drug use;

o Severe loss of emotional control;

o High levels of irritability;

o Impaired speech or

garbled/disjointed thoughts;

o Excessively morbid, violent or

depressing themes in written

assignments;

o Verbal expression of suicidal or

violent thoughts.

Students should contact the Director of Student Affairs (720-277-1418). Employees should contact the Employee Assistance Program: 1-800-538-3543.

See Emergency Event Overview for follow-up instructions.

MENACING BEHAVIOR

Stay calm and unhurried in your

response to the person.

Be empathetic and show your

concern.

Try to sit down with the person, as

sitting is a less aggressive posture

than standing or moving around.

Be helpful. Schedule an appointment

for a later time, take notes.

Provide positive feedback such as,

“We can get this straightened out,” or

“I’m glad you’re telling me how you

feel about this.”

Stay out of arm’s reach.

Limit eye contact.

Do not argue, yell or joke.

Do not touch the person.

If the person’s agitation increases,

attempt the following:

Leave the scene.

Press panic button (found in

classroom) and/or call 911.

Alert co-workers using an agreed-

upon code word to indicate trouble.

Do not allow menacing behavior to go

unreported. Notify the Director of

Student Affairs (720-277-1418)

immediately after the person leaves.

See Emergency Event Overview for

follow-up instructions.

VIOLENCE 2

VIOLENCE

VIOLENT CRIME IN

PROGRESS

Upon notification or detection of a violent crime in progress:

o Exit the building immediately,

if possible.

o Notify others as you exit the

building.

o Be aware of your surroundings

when exiting.

o Call 911 immediately upon

reaching a safe location.

o Notify the Director of

Student Affairs (720-277-

1418) and/or Facilities

Lead (720-400-9188).

If exiting the building safely is

not possible:

o Go to the nearest classroom.

o Close and lock the door.

o Press the Panic Button and

call 911.

o Cover the door windows.

o Be quiet and act as if no one is

in the room.

o DO NOT answer the door.

When in a safe location, notify

the Director of Student Affairs

(720-277-1418) and/or

Facilities Lead (720-400-

9188).

See Emergency Event Overview for follow-up instructions

EXPLOSIONS

Call 911.

Take cover under sturdy furniture

or evacuate the building if safely

do so.

Signal for help by shouting or

hanging an article of clothing from

a window, but do not linger by

windows.

If possible, move away from the

site of the hazard to a safe

location.

Exit building using the stairs,

do not use elevators.

Be careful of fallen debris, and of

glass or heavy objects that might

fall.



(720-277-1418) and/or


9188).

See Emergency Event Overview

for follow-up instructions.

SUSPICIOUS

MAIL/PACKAGES

Do not use radios, pagers, or cell

phones because they may trigger

an explosive device.

Do not move, open, cover, or

interfere with the package.

Move away from suspicious items.

Call 911 from a safe location.

Follow Police instructions.

VIOLENCE 2

VIOLENCE



(720-277-1418) and/or


9188).



BOMB THREAT

Consider all bomb threats as

serious.

For telephone threats:

Remain calm, note the exact

words used by the caller, and note

the time of call.

Check caller ID for information.

Do not hang up the phone on an

incoming call.

Signal or email a co-worker to call

911 immediately.

Keep the caller on the line for as

long as possible, and ask the

following questions:

o When will the bomb explode?

o Where is the bomb?

o What does it look like?

o What kind of bomb is it?

o What will cause it to explode?

o Where did you place the

bomb?

o Why did you do it????

o Where are you calling from?

o What is your address?

o What is your name?

Make a note of the tone, rate, and

affect in the caller’s voice.

Is the voice familiar to you?

Note background noises.

Note the telephone number

receiving the call.



(720-277-1418) and Facilities

Lead (720-400-9188).

For written threats:

Call 911 immediately.

Do a quick visual inspection of

your area. Do not touch or move

any suspicious objects.

Do not use radios, pagers, or cell

phones because they may trigger

an explosive device.

Follow evacuation procedures.




Lead (720-400-9188).



NATURAL DISASTER / CHEMICAL EXPOSURE 3

NATURAL DISASTER / CHEMICAL EXPOSURE

FIRE

Call 911 immediately noting

the location and size of the

fire.

Alert people in the immediate area

of the fire and evacuate safely.

Confine the fire by closing doors

as you leave the area.

Activate fire alarm by pulling on

alarm box.

Evacuate the building. Do not use

elevators unless directed to do so

by authorized emergency

personnel.

Do not re-enter the building until

authorized emergency personnel

give the “all clear” signal.

If smoke, heat, or flames block

your exit routes, stay in the room

with the door closed.

o Place cloth (damp if possible) over your mouth and nose to act as a filter.

o Signal for help using a bright-colored cloth at the window.

o If there is a telephone in the room, call 911 to alert

authorities of your whereabouts.

Call 911 to report all fires, even

those which have been

extinguished.




Lead (720-400-9188).



EARTHQUAKE

Drop, cover, and hold on! Move

only a few steps to a nearby safe

place. Most injured persons in

earthquakes move more than five

feet during the shaking. It is very

dangerous to try to leave a

building during an earthquake

because objects can fall on you.

Many fatalities occur when people

run outside of buildings, only to

be killed by falling debris from

collapsing walls. In U.S. buildings,

you are safer to stay where you

are.

If you are outdoors, find a

clear spot away from

buildings, trees, streetlights,

and power lines. Drop to the

ground and stay there until

the shaking stops. Injuries can

occur from falling trees, street-

lights and power lines, or building

debris.

Stay indoors until the shaking

stops and you're sure it's safe

to exit. More injuries happen

when people move during the

shaking of an earthquake. After

the shaking has stopped, if you go

outside, move quickly away from

the building to prevent injury from

falling debris.

Stay away from windows.

Windows can shatter with such

force that you can be injured

several feet away.

In a high-rise building,

expect the fire alarms and

sprinklers to go off during a



quake. Earthquakes frequently

cause fire alarm and fire sprinkler

systems to go off even if there is

no fire. Check for and extinguish

small fires (if trained) and if

exiting, use the stairs.

What to Do After an

Earthquake

Check yourself for injuries.

Often people tend to others

without checking their own

injuries. You will be better able to

care for others if you are not

injured or if you have received

first aid for your injuries.

After you have taken care of

yourself, help injured or

trapped persons. If you have it

in your area, call 9-1-1, and then

give first aid when appropriate.

Don't try to move seriously injured

people unless they are in

immediate danger of further

injury.

Listen to a portable, battery-

operated radio (or television)

for updated emergency

information and instructions.

If the electricity is out, this may

be your main source of

information. Local radio and local

officials provide the most

appropriate advice for your

particular situation.

Expect aftershocks. Each time

you feel one, drop, cover, and

hold on! Aftershocks frequently

occur minutes after Earthquakes.

Watch out for fallen power

lines or broken gas lines, and

stay out of damaged areas.

Hazards caused by earthquakes

are often difficult to see, and you

could be easily injured.

Stay out of damaged buildings

return only when authorities say it

is safe. Damaged buildings may

be destroyed by aftershocks

following the main quake.

Use battery-powered lanterns

or flashlights to inspect your

home. Kerosene lanterns,

torches, candles, and matches

may tip over or ignite flammables

inside.

When entering buildings, use

extreme caution. Building

damage may have occurred where

you least expect it. Carefully

watch every step you take.

Examine walls, floor, doors,

staircases, and windows to make

sure that the building is not in

danger of collapsing. Watch for

loose plaster, drywall, and ceilings

that could fall.

Use the telephone only to

report life-threatening

emergencies. Telephone lines

are frequently overwhelmed in

disaster situations. They need to

be clear for emergency calls to get

through.



Hazardous Material/

Chemical Exposure

Call 911.

If possible, try to identify the type

of material for the operator.

Do not touch the material.

Confine the exposure by shutting

doors or cordoning off the area.

If possible to do safely, extinguish

all flames and ignition sources.

Notify people in neighboring

offices and classrooms.

Sound the building fire alarm to

initiate evacuation.




Lead (720-400-9188).

Do not return to the building until

instructed that it is safe to do so

by University personnel or

authorized emergency personnel.



Weather Emergencies

Tornado

Move towards corridors, stairwells,

elevator lobbies and the middle of

the building.

Shelter in place. Crouch down into

a ball position and cover your

head.

Avoid glass-enclosed places or

areas with wide-span roofs, such

as auditoriums and gymnasiums.

If outdoors, get into a building or,

in case of a tornado, find a low-

lying ditch and lay down.

Avoid trees, power lines, and

other hazards.

Wait for the “all clear” signal from


Flash Flood

Go to the highest floor in your

building.

Do not seek shelter in ditches or

low-lying areas.

Weather Closing Information

Channel 9 news in Denver will

carry information about closings

due to weather.

EVACUATION & EMERGENCY COMMUNICATION 4

EVACUATION & EMERGENCY COMMUNICATION

EVACUATION

Building Evacuation

Procedure

Leave your building immediately

when an alarm sounds or if you are

instructed to do so by a member of

the Evacuation Response Team or


Notify others on your way out.

Secure hazardous operations if

possible.

Take only important personal

items. Leave non-essential

items.

Close doors behind the last

person out of the room.

Walk quickly and orderly to the

nearest safe exit.

Do not exit using elevators

unless Evacuation Response

Team or authorized Emergency

personnel tell you to do so.

Do not re-enter the building

until authorized emergency

personnel give the “all clear”

signal.

Report any missing or trapped

persons to authorized

emergency personnel.

Move away from the building to

an established evacuation area.

If you are required to leave the

building immediately but are

unable to do so due to a physical

disability, injury or obstruction:

Go to the nearest area where

there are no hazards. Hazard-

free stairwell landings are the

best areas to await assistance.

Call 911 from a safe location.

Signal out the window to

emergency personnel, if

possible.

Remain calm, responders will

arrive.

EVACUATING PERSONS

WITH DISABILITIES

Instructors and supervisors should

be cognizant and proactive with

persons who may need assistance

during evacuation.

Assisting Persons who are

Blind/Visually Impaired:

Clearly announce the type of

emergency.

Offer your arm for guidance.

Tell the person where you are

going and alert him/her to

obstacles along the way.


Deaf/Hearing Impaired:

Turn lights on and off to gain attention.

Indicate directions with gestures or a written note.

EVACUATION & EMERGENCY COMMUNICATION 4

EVACUATION & EMERGENCY COMMUNICATION


Mobility Impaired /

Wheelchair Users:

Elevators should not be used

for evacuation unless

Evacuation Response Team or

authorized emergency

personnel tell you to do so.

Volunteers may assist

students/personnel needing aid

to the nearest hazard-free

stairwell landing to await

assistance.

One individual should remain

with the person(s) if that can

be done without unreasonable

personal risk.

Others should advise

emergency personnel of the

location of those needing aid in

order to complete the

evacuation.

If an imminent danger situation

exists and the person requests

assistance in evacuation before

emergency personnel can

arrive, volunteers may evacuate

the person per his/her

instructions.

EMERGENCY

COMMUNICATIONS

Statements to Authorities

As an eyewitness to an event, you

may be asked to provide

authorities with a statement. You

may do so in accordance with your

civic responsibility.

If approached by media personnel,

please state “no comment” and

refer them to the Director of

Student Affairs (720-277-1418) or

BPI Director of Public Relations.

Media Inquiries /

Statements

Bridgepoint Education Director of

Public Relations

(800) 798-0584 ext. 2515

Legal Inquires / Issues

Bridgepoint Education Vice

President of Compliance

(800) 798-0584 ext. 2219

If approached in person by media

personnel, please state “no

comment” and refer to them to the

Director of Security or BPI Director

of Public Relations.

UTILITIES & EMERGENCY EVENT OVERVIEW 5

UTILITIES & EMERGENCY EVENT OVERVIEW

BUILDING SYSTEM /

UTILITIES FAILURES

Building System Failures

Activate fire alarm/panic

button, if necessary.

Notify Facilities Lead immediately.

Turn off all utilities and

equipment.

If there is a fire, extinguish

flames if it is possible to do so

safely.

Ventilate the room if time and

situation permits.

Evacuate as necessary and

specifically in cases of water or

gas leaks.

Utilities Failures

Electrical Outage

Evacuate as necessary and

specifically in cases of water or

gas leaks.

Gas Leak/Unusual Odor

Cease all operations immediately.

Do not use cell phones or

electronic equipment.

Do not switch lights on or off.

Evacuate as soon as possible.

Flooding/Plumbing Failure

Cease using all electrical

equipment.

Avoid contact with the water.

Evacuate the area.

UNIVERSITY OF THE

ROCKIES EMERGENCY

EVENT OVERVIEW

Campus Security

Call 911 for all emergencies.

Contact Denver Police

Department at (720) 913-6010

(non-emergency)

Contact Director of Student

Affairs (720) 277-1418

Incident Report

Involved students or employees

should work with Student Affairs

and/or Human Resources to

complete an Incident Report for

any emergency event.

Victim Services / Counseling

The Director of Student Affairs will

coordinate victim services/counseling

for students and will coordinate with

Human Resources to make

arrangements for staff and faculty.

Note: Do not use the elevator or light matches/candles or utilize lighters or

anything that may cause a spark.

SAFETY 6

SAFETY

SAFETY

Now that you have this information ask

yourself this question: where are the

following items? (See the floor plans that

follow.)

Fire alarm

location_____________________

Fire extinguisher

location______________________

Emergency exits

location______________________

Defibrillator

location______________________

Person(s) trained in

CPR_________________________

Evacuation meeting place

____________________________

In all situations:

Your first priority is your

personal safety and the safety

of others.

Remember: Safety is

everyone’s responsibility

SAFETY 6

SAFETY

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