employee advocacy - a new hope

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Employee Advocacy: A New Hope Social Media Breakfast Madison | January 20, 2016 Jason Waller | Tom Buchheim

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Employee Advocacy: A New Hope

Social Media Breakfast Madison | January 20, 2016

Jason Waller | Tom Buchheim

#SMBMad| @JasonMWaller | @TomBuchheim

$188

Billion

#SMBMad| @JasonMWaller | @TomBuchheim

15

Percent

Trust Your

Posts

#SMBMad| @JasonMWaller | @TomBuchheim

1

Percent of Sales

Are Social

#SMBMad| @JasonMWaller | @TomBuchheim

1.17

Percent

Conversion Rate

#SMBMad| @JasonMWaller | @TomBuchheim

Dead

LAST

in SEO

#SMBMad| @JasonMWaller | @TomBuchheim

Social media marketing

has become a house of

cards, teetering with

lies stacked high since

the dawn of the

social media era.

Augie Ray, CX Research Director at Gartner

#SMBMad| @JasonMWaller | @TomBuchheim

Your brand is

disappearing from

consumers' news feeds,

but friends will always

see content from the

people they know,

care and trust.

Augie Ray, CX Research Director at Gartner

#SMBMad| @JasonMWaller | @TomBuchheim

Trust

#SMBMad| @JasonMWaller | @TomBuchheim

Social Media

Must Evolve

#SMBMad| @JasonMWaller | @TomBuchheim

House of

Brands or

Branded

House?

#SMBMad| @JasonMWaller | @TomBuchheim

Social

Business

#SMBMad| @JasonMWaller | @TomBuchheim

Social Business is

culture,

content,

analytics

Peter Kim

Barbarian Group CEO

#SMBMad| @JasonMWaller | @TomBuchheim

¯\_(ツ)_/¯

#SMBMad| @JasonMWaller | @TomBuchheim

Employees with a diverse

Twitter network — one

that exposes them to

people and ideas they

don’t already know —

tend to generate

better ideas.

#SMBMad| @JasonMWaller | @TomBuchheim

#SMBMad| @JasonMWaller | @TomBuchheim

#SMBMad| @JasonMWaller | @TomBuchheim

Culture

#SMBMad| @JasonMWaller | @TomBuchheim

OneAmFam

#SMBMad| @JasonMWaller | @TomBuchheim

#OneAmFam

#SMBMad| @JasonMWaller | @TomBuchheim

#SMBMad| @JasonMWaller | @TomBuchheim

Active employee

disengagement

costs

$450-$550 billion

a year.

#SMBMad| @JasonMWaller | @TomBuchheim

Social

Business

Employee

Advocacy

#SMBMad| @JasonMWaller | @TomBuchheim

Employee

advocacy is

expertise,

governance,

technology

#SMBMad| @JasonMWaller | @TomBuchheim

Good for your people.

Good for engagement.

Good for culture.

Good for business.

#SMBMad| @JasonMWaller | @TomBuchheim

#SMBMad| @JasonMWaller | @TomBuchheim

#SMBMad| @JasonMWaller | @TomBuchheim

10X

#SMBMad| @JasonMWaller | @TomBuchheim

13,000

X

1,090

=

14.17 Million

#SMBMad| @JasonMWaller | @TomBuchheim

135>

1 Million

#SMBMad| @JasonMWaller | @TomBuchheim

90

Percent

#SMBMad| @JasonMWaller | @TomBuchheim

Trust

#SMBMad| @JasonMWaller | @TomBuchheim

Find Your

Rock Stars

#SMBMad| @JasonMWaller | @TomBuchheim

Create a

Social

Media

Policy

#SMBMad| @JasonMWaller | @TomBuchheim

Train Your

Advocates

#SMBMad| @JasonMWaller | @TomBuchheim

Curate

Content

#SMBMad| @JasonMWaller | @TomBuchheim

Be

Compliant

#SMBMad| @JasonMWaller | @TomBuchheim

Add

Proper

Disclosure

#iWork4AmFam

#SMBMad| @JasonMWaller | @TomBuchheim

Encourage

Freedom

#SMBMad| @JasonMWaller | @TomBuchheim

Do Your

Research

#SMBMad| @JasonMWaller | @TomBuchheim

Curated content feeds

Personalized feeds

Disclosure

Metrics

Mobile

Cost

#SMBMad| @JasonMWaller | @TomBuchheim

Thank You

Jason Waller

[email protected]

@JasonMWaller

Tom Buchheim

[email protected]

@TomBuchheim

QUESTIONS?