GlobalGovernmentIndustry

Employment Excellence: Social Enterprise Experts Listening Session Cognitive technologies, Blockchain, and Data Analytics are transforming every single industry

By: Marquis Cabrera

Global Head of Government Garage, North America and Europe IBM Global Government Center of Competency

Date: March 1, 2018Twitter: @MarquisCabrera

Any use of this material without specific permission of IBM and ACF is strictly prohibited.

To improve and increase employment opportunities for vulnerable populations, government leaders are increasingly convening multidisciplinary stakeholders to discuss job creation in the 4th Industrial Revolution.

Our Point of View: The World Has Changed and College Degrees Shouldn’t Be The Only Way to Obtain a Good Job

Our New Collar Populations and Programs

P-Tech(I.e. New York City)

Cognitive, Watson, Blockchain Developer

Programs(i.e. Veteran)

Partnerships with Startups like

Galvanize(i.e. Career Changers)

Badge Programs(i.e. Northeastern

University)

Populations Served and ExamplesOur New Collar Examples

Populations Served and ExamplesWe also have Think40 and Think Academy!

LinktoBadgeProgram:https://www-03.ibm.com/services/learning/ites.wss/zz-en?pageType=page&c=M425350C34234U21

Beyond creating our programs, our secret sauce is identifyingthe digital maturity of global government workforces

DigitalGovernment

CognitiveGovernment

ProvisionofInformationavailableviadesktop.

Desktop

Two-waytransactionsbetweencitizens&govtviawebsitee.g.payments,registrations

Emergenceofmulti-channel

Collaboration&co-creationbetweencitizens&govtviawebsiteandsocialmediae.g.consultations,mobileapps

Shifttoomni-channel.

Personalized, seamless,citizendriven.Automated,adaptive,continuously learning.

Ultimately,seamlesslyblendingintoeverydaylife.

BasiceGovernment

AdvancedeGovernment

Citizen-Centric CitizenDriven

SiloedServices

SharedServices

Co-createdServices

Organisational&CulturalEnablers:1.Leadership2.Legal&RegulatoryFramework3.Skills&Expertise

ClosedArchitecture Open,Agile,Modular

AdaptedfromtheUNe-governmentsurvey

We begin transformation by identifying where client is in the digital journey…

DigitalGovernment

CognitiveGovernment

BasiceGovernment

AdvancedeGovernment

LegacyTransformation/ITModernization

DigitalReinvention/LeanGovernment

Omni-Channel

CognitiveFueled

CloudEnabled

Automated

PlatformDelivered

DigitalTransformation

Organisational&CulturalEnablers:

1.Leadership

2.Legal&

RegulatoryFramework

3.Skills&Expertise

AdaptedfromtheUNe-governmentsurvey

Then use human-centered Design Thinking to re-imagine where they want to be…

…and draw upon IBM’s full suite of capabilities to create and deliver a customized digital transformation strategy & roadmap for your organization

Blockchain

Cognitive

OpenData

Cloud&MobileAgile

Internet of Things

Infuse Innovation

Our goal is to help reinvent governments as we know it -- to better serve citizens.

IBMCEOandChairmanGinniRometty

“Let’sworktogethertoscaleupthisapproachofvocationaltraining,creatinganationalcorpsofskilledworkerstrainedtotakethe“newcollar”ITjobsthatareindemandhereinAmerica.”

Thank You