encyclopedia of training and development - manu melwin joy
TRANSCRIPT
Everything about Training and Development
Prepared By Manu Melwin Joy
Assistant ProfessorSCMS School of Technology and Management
Kerala, India.Phone – 9744551114
Mail – [email protected]
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Introduction to Training and Development
• Training and development is a crucial component of the human resource development. With the arrival of advanced technology, it is assuming even more important role to compete with ever increasing competition, rise in customer’s expectation of quality and service and a subsequent need to lower costs.
Introduction to Training and Development
• Alternatively, it helps in preparing employees for new jobs and global work environment. According to the noted management author Peter Drucker, the replacement of industrial workers with knowledge workers may result in training and development becoming the fastest growing industry.
Introduction to Training and Development
• A global survey results showed that technology is de-skilling 75 % of the population. This is true for the developing nations and for those who are on the threshold of development.
Introduction to Training and Development
• For instance, in Japan, with more women joining conventional male jobs, training is required not only to impart necessary job skills but also for preparing them for the physically demanding jobs. They are trained in everything from sexual harassment policies to the necessary job skills.
Introduction to Training and Development
• Training is different form education; particularly formal education. The education is concerned mainly with enhancement of knowledge, but the aims of training are increasing knowledge while changing attitudes and competences in good manner.
Introduction to Training and Development
• In the field of Human Resources Management, Training and Development is the field concern with organizational activities which are aimed to bettering individual and group performances in organizational settings.
Introduction to Training and Development
• Training and Development is the framework for helping employees to develop their personal and organizational skills, knowledge, and abilities. The focus of all aspects of Human Resource Development is on developing the most superior workforce so that the organization and individual employees can accomplish their work goals in service to customers.
Introduction to Training and Development
• Raw human resources can make only limited contribution to the organization to achieve its goals and objectives. Hence the demands for the developed employees are continuously increasing. Thus the training is a kind of investment.
Meaning of Training and DevelopmentTraining and Development
Meaning of Training and Development
• Training constitutes a basic concept in human resource development and is concerned with developing a particular skill to a desired standard by instruction and practice.
Meaning of Training and Development
• It is regarded as a function concerned with organizational activity aimed at bettering the job performance of individuals and groups in organizational settings.
Meaning of Training and Development
• It can be considered as an educational process consisting of the sharpening of skills, concepts, changing of attitude and gaining more knowledge to enhance the performance of employees.
Meaning of Training and Development
• Training is a highly useful
tool that can bring an
employee into a position
where they can do their
job correctly, effectively,
and conscientiously.
Meaning of Training and Development
• It has assumed many different names such including "Human Resource Development", "Human Capital Development" and "Learning and Development".
Meaning of Training and Development
• Whatever be the name, in
short, training is the act of
increasing the knowledge
and skill of an employee
for doing a particular job.
Definition of Training and DevelopmentTraining and Development
Definition of Training and Development
• Dale S. Beach: Training as
‘the organized procedure
by which people learn
knowledge and/or skill for
a definite purpose’.
Definition of Training and Development
• Edwin Flippo: Training is
the act of increasing the
skills of an employee for
doing a particular job.
Definition of Training and Development
• Jack Halloran: Training is
the process of
transmitting and receiving
information related to
problem solving.
Definition of Training and Development
• Mathis and Jackson: Training is a learning process whereby people learn skills, concept, attitudes and knowledge to aid in the achievement of goals.
Definition of Training and Development
• Gary Dessler: Training is
the process of teaching
new employees the basic
skills they need to perform
their jobs
Definition of Training and Development
• Decenzo & Robbins: programs that are more present day oriented, focuses on individual’s current jobs, enhancing specific skills and abilities to immediately perform their job called training.
Definition of Training and Development
• Ricky W. Griffin: Training
usually refers to the
teaching operational or
technical employees how
to do the job for which
they were hired.
Definition of Training and Development
• Leonard Nadler: Development is a series of organized activities, conducted within a specialized time and designed to produce behavioral changes.
Definition of Training and Development
• M.M. Khan: Development is the process of increasing knowledge, capabilities and positive work attitudes of all people working at all levels in a business undertaking.
Need for Training and DevelopmentTraining and Development
Need for Training and Development
• Irrespective of the qualifications and skills, all firms should provide training to all the employees. The need for training and development can be substantiated with the following points:
Need for Training and Development
• Rapid Changes: Change is happening at a fast pace which forces organizations to upgrade the skills of their employees. The firm should train the employees to enrich them with the latest technology and knowledge
Need for Training and Development
• Complexity of Organizations: With the advent of latest innovations and advanced technologies, the environment in most of the organizations has become extremely complex. This has exacerbated the problems of coordination. So, in order to cope up with the complexities, training has become mandatory.
Need for Training and Development
• People Relations: All organizations have to maintain very good people relations, and this has made training as one of the basic conditions to deal with human problems.
Need for Training and Development
• Person Organization Fit: Special care should be taken to match employee specifications with the job requirements and organizational needs. An individual’s specification may not exactly suit to the requirements of the job and the firm, irrespective of past experience and skills. There is always a gap between a person's present specifications and the organization’s requirements. For filling this gap training is required.
Need for Training and Development
• Altering Job Assignment: Training is crucial when the existing employee is promoted to the higher level or transferred to another department. Training is also required to equip the old employees with new techniques and technologies.
Benefits of Training and DevelopmentTraining and Development
Benefits of Training and Development
• Enhancing Employee Morale: Training facilitates the individual to get job security and job satisfaction. A satisfied employee has greater is his morale and will contribute to the firm's success and bring down employee absenteeism and turnover.
Benefits of Training and Development
• Less Supervision: When organizations are investing more in training and development, employees become more efficient. A well trained employee will know his job better and will need less of supervision. Thus, there will be less wastage of time and efforts.
Benefits of Training and Development
• Fewer Accidents: When employees lack the right kind of skills and knowledge, they are liable to make mistakes. The more trained an employee is, the less are the chances of committing accidents in job and the more proficient the employee becomes.
Benefits of Training and Development
• Promotion Opportunities: Individuals acquire skills and efficiency during training process and become more eligible for promotion. When employees become proficient in what they are doing, they become an asset for the firm.
Benefits of Training and Development
• Better Productivity- Training improves efficiency and productivity of employees. Well trained employees show both quantity and quality performance. There is less wastage of time, money and resources if employees are properly trained.
Significance of Training and DevelopmentTraining and Development
Significance of Training and Development
• Training is crucial for organizational development and success. An employee will become more efficient and productive if he is trained well. Training and development are very vital in any firm that aims at progressing.
Significance of Training and Development
• Training simply refers to the process of acquiring the essential skills required for a certain job. This process is important because of multiple reasons:
Significance of Training and Development
• Addressing Employee Weaknesses: – Most employees have certain
weaknesses in their workplace, which stop them from utilizing their full potential. Training helps in eliminating these weaknesses, by strengthening workers skills.
Significance of Training and Development
• Addressing Employee Weaknesses: – A structured training and
development program helps employees gain similar skills and knowledge, thus bringing them all to a higher uniform level. This simply means that the whole labourforce is reliable, so the firm doesn’t have to rely only on specific employees.
Significance of Training and Development
• Enhanced Employee Performance: – A well trained individual
becomes more informed about procedures for various tasks. The employee becomes more confident by training and development.
Significance of Training and Development
• Enhanced Employee Performance: – This confidence comes from
the fact that he is fully aware of his roles and responsibilities. It helps him in carrying out the duties in better way and even find new ideas to incorporate in the daily execution of duty.
Significance of Training and Development
• Consistent Performance: – An efficient training and
development program gives the employees all the relevant knowledge and experience needed to excel at the job.
Significance of Training and Development
• Consistent Performance: – Consistency is very vital when
it comes to an firm’s procedures and policies. This mostly includes administrative procedures and ethics during execution of duty.
Significance of Training and Development
• Employee Satisfaction: – Training and development
ensures employee satisfaction and they tend to be happy with the role they play in the company or organization. This is driven by the great ability they gain to execute their duties.
Significance of Training and Development
• Employee Satisfaction:
– They feel they belong to the
firm that they work for and
the only way to reward it is
giving the best services they
can.
Significance of Training and Development
• Better Productivity:
– Through training and
development, the worker
obtains all the knowledge and
skills needed in their day to
day work.
Significance of Training and Development
• Better Productivity: – They can perform at a faster
rate and with efficiency thus increasing overall productivity of the company. They also gain new tactics of overcoming challenges when they face them.
Significance of Training and Development
• Improved Quality of Services and Products: – People gain standard
methods to use in their tasks. They are also able to maintain uniformity in the output they give. This results with a firm that gives satisfying services or goods.
Significance of Training and Development
• Cost Reduction:
– Training and development
results with optimal utilization
of resources in a firm. There is
no wastage of resources, which
may cause extra expenses.
Significance of Training and Development
• Cost Reduction:
– Accidents are also reduced
during working. All the
machines and resources are
used economically, reducing
expenditure.
Significance of Training and Development
• Less Supervision: – When employees gain the
necessary skills and knowledge, they will become more confident. They will become self reliant and require only little guidance as they perform their tasks.
Significance of Training and Development
• Less Supervision: – The supervisor can depend on
the worker’s decision to give quality output. This relieves supervisors the burden of constantly having to give directives on what should be done.