end of sharepoint as we know it - what are your alternatives?
TRANSCRIPT
2015-05-27 Perttu Tolvanen (@perttutolvanen) / Intralife, Norway
End of SharePoint as we know it - what are your options?
3
North Patrol is your expert in selecting the best vendors and technologies for your next intranet or web project. We are an independent consulting company without ties to system vendors, and can help you define the concept, select the best system and vendor.
We have participated in projects using e.g. the following products: Drupal, WordPress, EPiServer, Sitecore, Sitefinity, Liferay, SDL Tridion, SharePoint, Confluence, Magento, Hybris.
www.northpatrol.com
Advisor in buying intranet projects
Human resource management (HR
systems)
Intranet News, guidelines, phonebook, key
documents, search…
Phonebooks & other
company directories
Resource planning and
finance management
(e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites (for partners)
WebsitesExtranets
eCommerce
Web applications
Document management
Reporting
Data warehouses
Resource bookings, e.g. rooms
“Intranet landscape”
”how internal system landscape is typically
seen, and what are the most typical intranet
areas (yellow)”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
”we should be bolder in finding pain points that need to be fixed – and
evaluating could they be fixed bringing them inside
the intranet?”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
”we need to define the conceptual focus areas of
our intranet concept before making the
technology decision”
”and we shouldn’t be afraid to make our intranet a little bit
peculiar since most truly successful intranets seem
strange from outsider’s perspective”
7
Most typical intranet concepts and platforms
”platforms are selected from Scandinavia’s point of view and also a strong emphasis has been given whether there are good partner choices for the systems in Scandinavia”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
1. Social / communicational intranet
”lot of good choices to do this concept very well –
the biggest question usually is how to do the
social part? Integrated or as a separate channel?
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
1. Social / communicational intranet
”challengers have a window of opportunity right now – Office 365 is still very immature and
there is lot of movement in startup market also”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
2. Multilingual intranet
”if you have thousands of people in different
countries and you need to publish content using
different languages – and re-use the same content
on different country/region sites – and coordinate that
process – you probably need a very sophisticated
web content management system”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
2. Multilingual intranet
👉
👉
Pages that don’t yet have language version are shown in light grey color.
“Whitepaper FI” has Finnish language version, so it’s shown as black. And so on….
User is notified if current page does have version in active language. And so on…
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
2. Multilingual intranet
”EPiServer is only one possible choice, but in
Scandinavia it is the most typical choice for these intranets – you can get
similar results with Drupal/WordPress and
others but not the same flexibility”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
3. Intranet with lots of custom functionality
”the more you have small custom applications and
integrations in your intranet – the more you
benefit from a true portal platform”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
3. Intranet with lots of custom functionality3. Intranet with lots of custom functionality
”for example big universities tend to prefer
portals since their organisation is typically
quite complex and there are a lot of small tools and applications that would make sense to
build inside the intranet”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
3. Intranet with lots of custom functionality
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
4. Document management & collaboration
”if your organisation is a very document-intensive
and you want to fix document collaboration at the same time, then
Microsoft should be your top candidate”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
4. Document management & collaboration
”Office 365 is the king of the hill, but if you can
separate the document management from the intranet you get a lot
more choices – e.g. M-Files, Box, even Dropbox.”
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Customer relationship
management (CRM)
Project sites(for partners)
Document management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
4. Document management & collaboration
Human resource management (HR
systems)Phonebooks
& other company
directories
Resource planning and finance
management (e.g. accounting, production
management, stock management, logistics)
Project sites(for partners)Document
management
Reporting
Data warehouses
“big picture”
Project management
Contract managemen
t
Resource bookings, e.g. rooms Intranet
News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
Intranet News, guidelines, phonebook, key
documents, search…
20
Advice for your intranet renewal project
1. Intranet design is about looking inwards to your organisation
2. Document management is not a typical area of intranet – especially in large organisations
3. Office 365 requires a redesign of intranet concept even if you are upgrading from SharePoint 2010/2013 (think small applications instead of big business portals)
4. Choose your concept direction early: social/communicational, multilanguage, functionality-driven or collaboration-driven
5. Whatever you choose, make sure you do the final design closely together with the technical partner.
21
Perttu Tolvanen
Web & CMS Expert, Partner
Perttu Tolvanen is a CMS expert that helps clients choose partners and technologies for their Web, intranet and eCommerce projects. His daily work involves writing RFPs, analyzing proposals, meeting vendors and facilitating workshops.
[email protected]+358 50 685199
@perttutolvanenhttp://www.perttutolvanen.com linkedin.com/in/perttutolvanen
22
North Patrol is your expert in selecting the best vendors and technologies for your next intranet or web project. We are an independent consulting company without ties to system vendors, and can help you define the concept, select the best system and vendor.
We have participated in projects using e.g. the following products: Drupal, WordPress, EPiServer, Sitecore, Sitefinity, Liferay, SDL Tridion, SharePoint, Confluence, Magento, Hybris.
www.northpatrol.com
Advisor in buying intranet projects