engaging at risk students through both reactive and proactive means
DESCRIPTION
This was a presentation given at the NACADA Region 9 Conference in San Francisco in March 2010.TRANSCRIPT
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Engaging At-Risk Students Through Both Reactive and Proactive MeansKimberly Knowles DeRoche
Retention and Matriculation Advisor
McLaren College of Business
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Objectives
Describe proactive and reactive programs created by the USF undergraduate program to increase student retention
Provide a blueprint for reducing attrition on your campus
Discuss as a group how you are currently retaining undergraduates – and how you can develop new programs and resources
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An Analogy…
How can we save students from “falling away” from our institutions?
How can we “build a solid foundation” and “erect barriers” before it is too late?
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Multiple Intervention Points
Lay a Solid Foundation
Repair the Cracks / Build Barriers
Reverse the Damage (If You Can!)
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Multiple Intervention PointsLay a Solid Foundation
Freshman Launch Program Seminar / Professional Development Workshop
Brown Bag Lunch Series Time Management Stress Management Exploring Majors Taking Classes Outside
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Multiple Intervention PointsLay a Solid Foundation
Target At-Risk Populations:
Athletes
ROTC
Transfers
ESL / International??
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Multiple Intervention Points Repair the Cracks / Build
Barriers Early Alert Program Official Form (Hard Copy or Word / PDF) Email Alerts from Faculty Outreach Emails and Phone Calls
Late Withdrawal Policy Required Meeting w/ Advisor Request to Drop Survey
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Multiple Intervention Points Reverse the Damage (If You
Can!) STAR Program (Versions A / B) First-time / Continued Probation
Academic Success Self-Assessment Action Plan for Success Curriculum Review Workshop 4 Year Plan Worksheet Advisor Conference Academic Progress Reports Utilize Resources on Campus!
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Multiple Intervention Points Reverse the Damage (If You
Can!) STAR Program (Version C) Re-admitted Students
Contract – Conditions for Re-admittance 3 Advisor Conferences 2 Sets of Progress Reports Required Use of Specific Resources
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A Blueprint for Reducing Attrition
Hire a Dedicated Retention Advisor
Build Relationships with Faculty
Early Alert Referrals
Extra Credit for Workshops
Adjust Programs Along the Way
Develop an Online Presence
Facebook, Blackboard, etc.
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A Blueprint for Reducing Attrition Partner w/ Key Support Resources
Dean of Students Counseling Center Learning & Writing Center Student Disability Services Career Services Registrar / Financial Aid Equivalent Offices in Other Colleges (e.g. A&S) Athletics ESL / International Student Services
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Key Questions to Address Where Do You Start?
Approach from Both Sides (Proactive / Reactive)
How Much Should You Intervene? Retroactive Withdrawals Incompletes / Grade Changes
When Do You Let Go? Progress Towards Graduation Readiness / Motivation for College Fit w/ Overall Institution
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Discuss (3-5 min):
Which retention programs have been most impactful on your campus?
How can you develop new intervention points on your campus?
What resources will you need in order to do that?
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Questions?