english development plan in pwcstatic.globalenglish.com/files/reports/pwc_latam_2010.pdf · finance...

English Development Plan in PwC

GlobalEnglish in PwC

PricewaterhouseCoopers

Presence in the World

•  Over 155,000 employees

•  Present in 153 countries

•  Approximately 800 offices

•  Regional structure

•  Worldwide talent network



South and Central America

•  Since 1913

•  46 offices

•  16 countries

•  8,000 partners and employees



Presence in Brazil

•  Since 1915

•  Over 130 partners

•  Around 4,000 employees

•  16 offices

•  A market leader for 93 years

PricewaterhouseCoopers Page 4

•  Belo Horizonte

•  Brasília

•  Campinas

•  Caxias do Sul

•  Curitiba

•  Joinville

•  Manaus

•  Porto Alegre

•  Recife

•  Ribeirão Preto

•  Rio de Janeiro

•  São José dos Campos

•  Salvador

•  São Paulo

•  Sorocaba

•  Vitória

Offices



Service Approach and Strategy

Tech

nolo

gy,

Info

Com

m,

Ente

rtai

nmen

t and

M

edia

- TI

CE

Gov

ernm

ent

Serv

ices

Con

sum

er a

nd

Indu

stria

l Pr

oduc

ts, R

etai

l an

d Se

rvic

es

- CIP

S

Fina

ncia

l Se

rvic

es

Line of Services

Audit

Tax and Corporate Advisory

Management Consulting

Outsourcing

Clients and Markets

Knowledge Human Capital

Finance Technology

Man

agem

ent R

esou

rces

Agr

ibus

ines

s

PricewaterhouseCoopers Page 5



•  Global Network of Independent Firms

•  Support of Global Clients

•  Knowledge sharing thru Global Methodology

•  Career development: requirement for managers

Why English is important for PwC Brazil



Business Challenges

•  Disperse workforce (60% working in clients sites)

•  Business growth

…demanding for more seniors and managers who handle English presentations / deliverables

…more stressful day-by-day work of a auditor / consultant = less time to learn

•  Increase of Global Projects

•  Instructor-led training culture (93%)



•  Strategy to allow our talents to learn English according to their needs (geography, career moment, area, etc.) in a blended approach

•  Formal Learning (31%)

•  Immersion (7%)

•  E-learning - Global English (62%)

•  Line of Service: 75%

•  Support: 16%

•  Outsourcing: 9%

How develop our talents?

Recife Salvador

Vitória Rio de Janeiro

São Paulo Curitiba

Joinville Porto Alegre

Sorocaba Campinas Ribeirão Preto Brasília

Belo Horizonte São José dos Campos

* * * * * * *

* * * * *

* *

Caxias do Sul *

Manaus *

•  São Paulo: 51%

•  Other cities: 49%



•  Communication plan to implement and keep people engaged in e-learning

•  Benefits

•  If you do not charge your employee: be aware how to communicate

•  Clear procedures to monitor who is actually learning (results) . Consequence for people who are not studying

•  Constant communication of the importance of English for career development

Lessons Learned

Around 600 employees that need to improve their English skills and are supported by PwC policy but are not studying

©2009 PricewaterhouseCoopers. All rights reserved. PricewaterhouseCoopers refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity. Photo: PwC

Thank you!

Marcelo Sartori, Corporate HR Development Manager [email protected]

english development plan in pwcstatic.globalenglish.com/files/reports/pwc_latam_2010.pdf · finance...

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