english telephone conversation

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Page 1: English telephone conversation

TOPIC FOR ORAL TEST

STUDENT 1 You have just flown in from Miami and are visiting a subsidiary overseas. It’s difficult to

understand the person getting you, so you have to ask him/her to repeat and spell names and

places. You need to arrange a meeting tomorrow afternoon with the Sales Head from this office.

STUDENT 2

You are greeting an important person from your subsidiary in Miami because Mr. Sheridan, the head of the Sales department is in a meeting until 2:00 PM. You will be happy to take your visitor to the Four Shores Hotel where he/she will be staying.

At the airport, Mr. Willis’s cell phone is ringing….

Mr. Willis: Hello, Willis speaking. Who’s calling, please?

Học: Hello Mr. Willis. This is Học from ABC Subsidiary[səbˈsidiəri] calling.

I’m Mr. Sheridan’s secretary[ˈsekrətəri, -teri].

Mr. Willis: I see. What can I do for you, Học?

Học: Oh no, Sir. I’m just calling to confirm[kənˈfə:m] the arrangements[əˈreindʒmənt]

for your business trip.

Where are you now, Mr. Willis?

Mr. Willis: Oh, I'm at CDF Airport now. Excuse me, has the plan been changed?

Học: Yes, Sir. I’m afraid that Mr. Sheridan can’t take you now because he is very busy

at the moment. He is in a meeting until 2:00 pm, so I was replaced by him. Is there any problem with that, Mr. Willis?

Mr. Willis: Oh, no problem. Could you repeat and spell your name, please?

Học: Certainly[ˈsə:tənli], Sir. My name is Học. That’s H-O-C.

Mr. Willis: Thank you.

Học: You’re welcome, Mr. Willis. It is a great pleasure for me to take you to Four

Shores Hotel where you’ll be staying during the trip.

Mr. Willis: Excuse me, would you please repeat and spell the name of the hotel?

Học: Yes, Sir. The name of the hotel is Four Shores. That’s F-O-U-R S-H-O-R-E-S.

Mr. Willis: Thanks, Học.

Học: Do you need anything else, Sir?

Mr. Willis: Yes, could I arrange a meeting tomorrow afternoon with Mr. Sheridan at his

office?

Học: Hold on, please. I’ll just check his appointment[əˈpɔintmənt] book….

Would 2 o'clock be all right?

Mr. Willis: Yes, that’s fine. Thank you very much.

Học: You’re welcome, Sir. Please wait for me. I'll be there in 20 minutes.

Mr. Willis: Certainly.

Học: Sorry for the inconvenience[ˌinkənˈvi:niəns].

Mr. Willis: It doesn’t matter, Học. Bye.

Học: Bye, Sir.