enhancing public transport… …in the kinta valley summit on urban public transport 09 november,...

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Enhancing Public Transport… …in the Kinta Valley Summit on Urban Public Transport 09 November, 2008

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Enhancing Public Transport…

…in the Kinta Valley

Summit on Urban Public Transport

09 November, 2008

So…who are you? The Association for the Improvement of

Mass-Transit (TRANSIT), Klang Valley A diverse group of public transport users A united voice for the passenger Our Goal

to ensure the voice of the passenger is heard in public transport planning, regulation, and operations

To increase awareness about what public transport can bring to our communities

Resolving Public Transport Issues in Malaysia

MYTH: Public Transport is a mobility service for poor people

Hence the following misunderstandings: Investment in private transport is more important for the

nation than investment in public transport Supporting the needs of private transport users is a

priority in Malaysia There are no “choice users” of public transport We should give the users (those poor souls) the

cheap, basic service that they want/need Real improvement to public transport requires large-

scale investments such as LRT or monorail

Resolving Public Transport Issues in Malaysia

FACT: Public transport provides 3 functions for society

Mobility for those not using private transport Development tool to reduce infrastructure costs A business operation with potential for profits

Investment in public transport is investment in critical communications infrastructure

Far less money has been invested properly into public transport than in other infrastructure

To make people use public transport…

TRIP (Mass) transit journey is too tiring

ROUTE Transit routes are very complicated

PLATFORM Transit points are not accessible

MAKE TRIP FAST AND COMFORTABLE

MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD

MAKE TRANSFERS CONVENIENT AND HASSLE FREE

Organization and Regulation

Too many government agencies Not enough power/ability/willingness to enforce

regulations Incomplete understanding of what public transport

can offer to a community Focus on the “Lower-income group” low expectations

Competition does not help the public transportation industry

Operators may sacrifice quality, service, mobility, safety, rights of workers, etc.

Who does what in public transport

TRIP Collective movement of people

ROUTE Servicing common corridor with greater

efficiency

PLATFORM Facilitated by pooled resources (stations,

street signals, dedicated lanes etc)

This highly systemic and strategic task should be entrusted toa centralized authority with a high-level of

legislative and enforcement powers

This operational task is typically taken by private orquasi-government operators.

Pooled resources refer to commonly shared infrastructures funded by taxpayers.Ownership by local and regional level authorities is a must.

Regional / local planning

Local governments focus on traffic management and cater to cars

Development planning does not include public transportation early enough

Planning is not coordinated with other governments within the region

Private model – improvements/proposals often focus on increasing operator profits rather than mobility

Real Investments in Public Transportation Change of Attitude – We are investing in

infrastructure which is an asset for this nation Rail infrastructure is the most efficient way to

move people and goods Complete, accessible rapid-transit networks

increase people’s mobility Better planning + mobility = better quality of life Remove thousands of cars from our roads daily Fewer jams = greater economic productivity &

economic growth

Universal Accessibility/Design

NOT just “facilities for the disabled” simplify access to life for everyone Meet the needs of people of all ages and abilities

"Universal design is the design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design."

–Ron Mace

Enhancing Development and Reducing Infrastructure Costs

Urban growth may be “planned” but often leads to urban sprawl More than 1000 suburban “housing estates” in the Klang Valley

Suburban and exurban communities are often “low-density” Transport infrastructure is often inadequate Providing infrastructure is costly for local

councils/government Mobility requires private transportation money

“Automobile apartheid”

Infrastructure is inadequate How long can it last?

Transit-oriented Development

Communities designed around public transport hubs

Pedestrian and people friendly

Environmentally friendly Economically

sustainable if planned properly

Lowers taxes and infrastructure costs

The bottom line of public transport…

KEY PERFORMANCE INDICATORS in: Accessibility Availability Reliability Safety Comfort

The measurement of performance is the key, because……•If you can’t measure it, you can’t control it…•If you can’t control it, you can’t manage it…•If you can’t manage it, you can’t improve it.

MAKE TRIP FAST AND COMFORTABLE MAKE GETTING TO PLACES SIMPLE AND STRAIGHT FORWARD

MAKE TRANSFERS CONVENIENT AND HASSLE FREE

So How? What are the Solutions?

1. Parliamentary and DUN Committees

2. National Public Transportation Authority Introduce and maintain National Standards Integrated Planning across Malaysia

3. Local/Regional Public Transport Authorities Regional and Local Planning e.g for Kinta Valley Controls routes, fares, assets Operators under contract to provide services

4. Encourage and use public feedback

A new model for public transport

Local / Regional Authority provides & owns all vital infrastructure (incl. routes)

Operators contracted to the Local or Regional Authority for a 3-5 year period

Contract through open tender and KPI Operators are paid a contract fee for services

provided with additional incentives for meeting/exceeding KPI

Feedback from passengers becomes vital

Recommended Structure

Parliamentary Committee

Parliamentary Committee

LPTAIDR-S

(Oversight)

LPTAKL-Sel

(Oversight)

LPTANCER

(Oversight)

LPTAECER

(Oversight)

LPTAKV(Oversight)

NPTA(Vision & Standards)

NPTA(Vision & Standards)

Finance Ministry

(Funding)

Finance Ministry

(Funding)

Public Feedback

Public Feedback

Bus and Rail Operators are under contract (time limited) to each LPTA.The Ministry of Finance would buy buses and provide capital funding where needed. LPTAs would own the buses and routes and maintain local oversight and provide direct operations subsidy where needed.

EPU(Planning)

EPU(Planning)

A new organizational model

KPIs in: Accessibility Availability Reliability Safety Comfort

INPUTSTaxpayers Money

Infrastructure TechnologyResources Labor

CONSUMED OUTPUTS

Passenger/milePassenger/energy unit

Infra. KPIs Service KPIs

PRODUCED OUTPUTS

Journey covered/labor Operational cost/mile

Vehicle seats/mile

COST EFFECTIVENESS COST EFFICIENCY

SERVICEEFFICIENCY

OPER

ATO

RS’

SCO

PE

AUTHORITIES’ SCOPE

Fair allocation of risks and responsibilities between operators and authorities

UNIFORM F

EE COLLECTIO

N

(inte

grat

ed tic

ketin

g sy

stem)

A new financing model

TRANSPORT AUTHORITIES

COMMUTERS

OPERATORSContracted to:

Private localGLC-funded local

Private foreign

PA

YO

UTS

BA

SE

D O

N

DIS

TAN

CE

TRA

VE

LLED

AN

D D

RIV

ING

MA

NH

OU

RS

PE

NA

LTY IF K

PIs N

OT M

ET

EXTRA FEE FOR VALUE-ADDED SERVICE

LOCAL / STATE GOVTQuit rent rates depend on proximity to transit connectionsCongestion charges, summons

FEDERAL GOVTTaxes, royalties, duties, levies

FUNDING

PENALTY IF KPIs NOT MET

Non-discriminating distribution of tax revenue and fee income to cover entire population

Think past the “Mega-project”

People want connectivity and convenience!

Mega-projects take time and cost money

Other forms of rapid transit do exist

These are the cost-effective, quick, comprehensive solutions we need

The view from TRANSIT Indiscriminate expansion not needed Go back to the “hub-and-spoke” model Make it work!

Authority builds vital infrastructure (hubs, lanes) Authority directs local councils to identify bus routes All bus operators under contract to Authority Packaging of “Areas” will combine lucrative trunk

routes with express and suburban routes

A Plan for Action

Short-Term (up to Dec 2009) Present the view of public transport users as

a single voice Ensure that the revamp by Combined Bus

Services (CBS) includes public feedback – get yourselves to the table!

Make sure that Ipoh Council and CBS enforce existing regulations (no Pajak system)

Improve accessibility of bus services

A Plan for Action

Mid-Term (up to 2012) Work with Ipoh Council and Perak government

to fill in “missing links” in infrastructure (hubs, bus lanes) and network (more “rapid-transit” lines)

Further investment in “rapid-transit” networks Invest in expansion of KTM Komuter (fleet,

frequency, services) to link Ipoh to KL and Penang

THANK YOU FOR YOUR TIME

M Zulkarnain Hamzah 019-280-0608Sek 4, Shah Alam [email protected]

http://[email protected]

It is easy to join TRANSIT’s online discussion group. Just email [email protected]!