enjay crm for service providers

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Enjay CRM for Service Providers Cost Effective Solution for small & medium system integrators

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Post on 10-May-2015

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DESCRIPTION

A perfect CRM system for Small Business (especially Service providers). Most of the people in IT Industry dont use any kind of CRM system to manage their customers. Its surprising but IT Industry does not use IT to its maximum advantage. Here is the solution for them.

TRANSCRIPT

Page 1: Enjay Crm for Service Providers

Enjay CRM for Service Providers

Cost Effective Solution for small & medium system integrators

Page 2: Enjay Crm for Service Providers

Industries ApplicableComputer Software, IT System Integrators,

Telecom (EPABX) Vendors, any type of Sales and service organisation.

Page 3: Enjay Crm for Service Providers

How do you know you need CRM ?

● Your team uses different locations for storing and searching client information.

● You don't know, where your leads / enquiries are coming from ?

● You are not able to ascertain cost of each Support Case, Opportunity, AMC or customer.

Page 4: Enjay Crm for Service Providers

Manage/Track Business processes

LeadOpportunityCampaignDetailed KYC

Support caseRMAAMCCall /visits

Assign Tasks MeetingsRemindersEmail

Page 5: Enjay Crm for Service Providers

Integrate Everything in one place.

Emails - Outlook Mobile Calls logs Office Calls logs

Also integrate, your website, portal (for lead / support cases)

Page 6: Enjay Crm for Service Providers

Get Notified / Escalate Delays.

Automatically . .

Escalate automatically exceptions and delays

Automatic Email Notifications

Page 7: Enjay Crm for Service Providers

Reporting - Realtime & Analytical

DashBoards for real time info

Schedule reports to email

Analytical Reporting Custom Reports

Page 8: Enjay Crm for Service Providers

Flexibility & Adaptability

Custom Modules, Fields, Reports, Workflows, (no programing required).

Page 9: Enjay Crm for Service Providers

Security

Module level, Field level Security

Control who can see what (and change what)

Page 10: Enjay Crm for Service Providers

Technology Advantage

Scalable LAMP Arch Hosted OR Onsite Linux

(No OS Lic)

Page 11: Enjay Crm for Service Providers

Enjay CRM for Service Providers

Cost Effective Solution for small & medium system integrators

Page 12: Enjay Crm for Service Providers

www.ens.net.inCall us now for demo, discussion and Trial