enjay crm for service providers
DESCRIPTION
A perfect CRM system for Small Business (especially Service providers). Most of the people in IT Industry dont use any kind of CRM system to manage their customers. Its surprising but IT Industry does not use IT to its maximum advantage. Here is the solution for them.TRANSCRIPT
Enjay CRM for Service Providers
Cost Effective Solution for small & medium system integrators
Industries ApplicableComputer Software, IT System Integrators,
Telecom (EPABX) Vendors, any type of Sales and service organisation.
How do you know you need CRM ?
● Your team uses different locations for storing and searching client information.
● You don't know, where your leads / enquiries are coming from ?
● You are not able to ascertain cost of each Support Case, Opportunity, AMC or customer.
Manage/Track Business processes
LeadOpportunityCampaignDetailed KYC
Support caseRMAAMCCall /visits
Assign Tasks MeetingsRemindersEmail
Integrate Everything in one place.
Emails - Outlook Mobile Calls logs Office Calls logs
Also integrate, your website, portal (for lead / support cases)
Get Notified / Escalate Delays.
Automatically . .
Escalate automatically exceptions and delays
Automatic Email Notifications
Reporting - Realtime & Analytical
DashBoards for real time info
Schedule reports to email
Analytical Reporting Custom Reports
Flexibility & Adaptability
Custom Modules, Fields, Reports, Workflows, (no programing required).
Security
Module level, Field level Security
Control who can see what (and change what)
Technology Advantage
Scalable LAMP Arch Hosted OR Onsite Linux
(No OS Lic)
Enjay CRM for Service Providers
Cost Effective Solution for small & medium system integrators
www.ens.net.inCall us now for demo, discussion and Trial