enterprise analytics mtac first-class focus area

1

®

ENTERPRISE ANALYTICS MTAC

FIRST-CLASS FOCUS AREA

March 2017

2

®

IMb Tracing and

Informed Visibility® (IV®)

3

® IMb Tracing®

What is being done to ensure that IMb Tracing will not fail during the transition period?

USPS will continue to monitor and support the IMb Tracing system during the transition to IV.

We are aware of the performance issues which caused scan latency for customers. Marked improvements were observed following driver updates.

We are continuing to look for ways to improve performance during this transition period.

4

What Data Can Mailers Retrieve from IV for Release 1?

IMb Tracing® and PostalOne!® Migration to IV

5

Informed Visibility

Enhanced Visibility

CURRENT IMb Tracing

• Visibility for letters, flats & bundles

• Bundle visibility limited to piece automation scans

• Raw data download, or push subscription (1-24 hour)

PostalOne & Mail.xml • Visibility for trays & containers

• Push, pull, or download data

• Latency issues

FUTURE

• Comprehensive end-to-end

• Real-time reporting

• Flexible data provisioning

• Additional scan events

• Delivery unit related bundle visibility

• “Out for delivery” & “delivered” events

6

A View into the IV Mail Tracking & Reporting Application


7

IV Mail Tracking & Reporting Application

3 2

1

iv.usps.gov

Mail Tracking Help get help and access user guides and other training materials

►

Address Book manage your servers, web services and people contacts

►

Manage Data Delegations request data from another CRID or MID, or provide data from your CRID or MID to another CRID or MID

►

Queries & Feeds perform a one-time query or set up a data feed (subscription) to get data on a recurring basis

►

Querying data is as easy as 1… 2… 3…!

Effortlessly manage your data delegations! Easy access to your servers, web services and contacts.

iv.usps.gov

select your CRIDs or MIDs

select method to receive data - online, download or push

choose your fields

request data from another CRID or MID

see a history of data delegation requests

create a data delegation rules

view data delegation rules that are currently in place

1 2

3 4 add a new server or web service to send mail tracking data to

add new contacts and manage existing ones

1 2

1 2 3 4 1 2

8

Logical Delivery Events

Available in Release 1.0

9

Logical Delivery Events For Mail Delivered On-street

An inventory of mailpieces to be delivered is created based on the Last Processing Operation.

A Logical Delivery Event is generated for mailpieces

within the ZIP+4, that have an “Anticipated Date of

Delivery” of today. This data is then sent to IV.

IV provisions the Logical Delivery Events to mailers.

1

Based on geo breadcrumbs, it is determined when a carrier enters a ZIP+4 geo fence.

3

The “Anticipated Date of Delivery” is created by

comparing the scan time to the operation’s clearance

time.

2

4 5

Red boundaries represent the geo fence. Red dots

represent the carrier entering the geofence.

6

10

IV Mail Tracking & Reporting Phased Approach Timeline

Additional releases for FY17 are still being planned.

**Dates are contingent on pilot results.

11

Mail Processing Service Performance

12

End-to-End Diagnostics

IV Web Portal

access reports by clicking the Main Menu

►

select Mail Processing Service Performance

►

13


Enterprise Analytics

Address Management

& Geospatial Technology

14

Approximately 54% of developers are downloading and have started coding for SHA-

256

All systems must be transitioned to SHA-256 no later than July 31, 2017

15

SHA-1 to SHA-256 Conversion

Update

46

12

27

10

5

42

No Activity

Still Coding

CompletedCoding

Full-Service ACS™

Full-Service & OneCode ACS® notices from UAA First-Class Mail® and

Marketing Mail are provided in a single daily fulfillment file through EPF.

Pending the Federal Register Notice, finalization charges will be applied only

under the following conditions:

Full-Service volume threshold not met

IMb™ on the mailpiece is not unique

IMb without Full-Service ACS or OneCode ACS STID

Mail owner identification in eDoc is not accurate

IMb cannot be matched to eDoc

16

SingleSource ACS Fulfillment Option

MTAC User Group 5

Increase the total number of

addresses covered by an R777

designation

Future Addressing Initiatives

17

MTAC User Group 5

Improve Internet

Change Of Address

(ICOA) methods and

engage customers to

provide accurate

address information

18

Future Addressing

Initiatives

MTAC User Group 5

Update or Enhancement of ACS / NCOALink when better address information

is received later

4837 BILTMORE CT to 4837 BILTMORE CT APT 7

Increase frequency of product updates that provide address data to industry

Consider other address attributes in AMS that may be beneficial to industry

Address provided: 4837 BILTMORE CT

Corrected to: 4837 BILTMORE CT APT 7


19

MTAC User Group 5

2007 UAA Cost reporting was developed from 2004 Cost Study.

PARS and FPARS improvements in UAA mail processing are being observed

and consideration of other alternative UAA study formats are being used to

prepare for future UAA Study.

Still in the planning stage for future UAA Cost Study, and the date/timeline is yet

TBD.

UAA Mail Study

20

MTAC Work Group 177

The resulting documents have been posted to PostalPro:

• Improvements in Address Quality Methodologies

http://postalpro.usps.com/address-quality

• ACS™ Best Practices

http://postalpro.usps.com/address-quality/ACS

Sunset in November 2016

21







User Group 5 College & University Group

Students provide forwarding information to the school and permits school to share

with USPS

School creates an encrypted file that contains student records and uploads to the

USPS via Electronic Product Fulfillment (EPF)secure web service

USPS processes data and adds student records to NCOALink®

USPS will report matches as Code 07 and will monitor counts

Schools monitor volume of mail forwarded & returned and reports to USPS

monthly

22

NCOALink® for EDU Pilot

23

DATE TASK RESPONSIBLE

Jan – Apr 2017 Announcement NACUMS /USPS

Mar 1 - Sep 30 Pilot Test Period USPS/Schools

Mar - Apr Schools Enroll, Participation Kit provided Schools

Mar 2017 Enrollment for EPF File Upload account USPS/Schools

Mar - Apr Testing & Feedback Period. Schools begin to record volume

of FWD/RTS/Waste Mail Schools/USPS

4th Tue of Month

Mar - Oct 2017 NCOA for EDU Webinar @ 3PM ET

Meeting #:

743922372

Due 7th of Month Apr -

Oct Schools monitor & report volume of UAA Mail Schools

Apr Schools begin uploading files Schools

Apr Student Records added to NCOALink® USPS

TBD Nov 2017 Meeting to Determine Success/Fail Schools/USPS

College & University Group

Pilot Timeline

https://uspsmeetings.webex.com/uspsmeetings/j.php?MTID=m575a13e78891adb5a75ef232249754fa

Geospatial Initiatives

24

Geo-Fencing Initiative

25


26

Geo-Event Arrival and Depart

27

Geocoding & Location Variance

28

Geocoded

Location

Actual

Location

Delivery Management System Carrier Route Detail

29

®

30

Surface Visibility

Peak Accomplishments

31

PVS Scanning

Devices 5,000

Sites 134

Long Range Scanner

Scanners 1,500

Sites 171

25,000 6,500 +

2016 Growth and Visibility Improvements

SV Expansion

SV Sites 439

Devices 26,500

Scan Volume 95%

SPLY This Year

New SVWeb (TIMESWeb Replacement)

Reports 40 +

SVWeb Sites 500 +

26 Mil 28 Mil 41 Mil 32 Mil

Dec, 2015 May, 2016 Oct, 2016 Dec, 2016

174

260

375

439 SV Growth

23 Mil 44 Mil

Big Changes

12c Mailer +

Network

|||| || |||||

SV Peak Accomplishments


Program Expansion – Supported the redesign efforts to improve container

tracking and asset visibility through the deployment of 12,278 CN-51 scanners

Expanded SV to an 115 additional sites - 103 Wi-Fi & 12 cellular (HUBS and P&DF)

Implemented Wi-Fi to 104 SV sites & introduced cellular CN-51s to non Wi-Fi sites

Improved closure of the Visibility gap associated with network rationalization changes

Expanded to 64 Peak Season Annexes

Provided “Pop-Up” locations with scanning solution by using cellular network

Activated and Deactivated cellular services

PVS Drivers Scanning Initiative

Deployed~5,000 cellular scanners and equipment to PVS drivers at 134 sites

Scanners use GPS and Geo fencing to track mail movement (arrivals, departures)

Drivers scan container loads / unloads

Long Range Scanners (tethered to CN-51)

Deployed 1,585 Long Range Scanners (tethered to CN-51) to 171 sites

Long Range Scanners pair up with the CN-51 and allow for Long Range scans by the forklift

drivers

32

Surface Visibility

Work Stream Timelines

Work Streams July Aug. Sept. Oct. Nov. Dec.

New SV Web / TIMES

Retirement

FY17 SV Mobile

Expansion Prior Peak

SV Scanners to PVS

Long Range Scanner

Peak Season Cellular

Solution

Peak

Season

2016

Deployment Complete

Initiate IVR Help Desk Change

IV and SASP Interface Change

Turn off legacy SVWeb

IRC Approval

VP & Union Announcement

Submit Purchase Order

VLAN 313/314 Install

Device Provisioning

Beta Complete

SV Workbooks Complete Training

Deploy to Field

Go Live

Training

IRC Approval



Contract Award

Build

SOW Submitted Pilot Implementation Complete

Deploy to Field

Testing Deploy to Field

IRC Approval


Roll out plan complete

Deploy to Field

Restricted & Confidential 33

34

Enterprise Analytics Mobile Applications (EAMA)

35

When Driver Breaks Geo-Fence,

Actual Departure Time is Recorded.

EAMA Trailer Visibility Application Detached Mail Unit

Allows drivers to scan containers/trailers and generate

departure events, based on geo fencing information

Submit mailing data to USPS– Data sent to USPS IV, TRP-GEO & SV

►

Capture & Confirm Departure Event – Mobile GeoFence assists to confirm departure

►

Enables accurate Service Measurement on long haul mail.

36

EAMA Project Timeline as of 01.24.17

Milestone Status

Project Initiation Aug. 2016

Requirements & Design Feb. 2017

Development Feb. – June 2017

Testing & Integration June 2017

Deployment July 2017

37

®

MTAC Visibility and Service Measurement

First-Class Mail®

38

®

First-Class Mail® (Letters) Full-Service Volume in Measurement Trend

63.81%

65.00% 68.33% 68.98%

66.13%

69.50% 69.28% 68.75% 69.50% 68.82% 70.93% 72.15% 71.29%

-

500

1,000

1,500

2,000

2,500

0%

10%

20%

30%

40%

50%

60%

70%

80%

Dec2015

Jan 2016Feb 2016 Mar2016

Apr 2016 May2016

Jun 2016 Jul 2016 Aug2016

Sep 2016Oct 2016 Nov2016

Dec2016

Vo

lum

e in

Mill

ion

s

% E

xclu

de

d

Measured Volume % In Measurement

39

®

First-Class Mail® (Flats) Full-Service Volume in Measurement Trend

66.78%

70.79% 72.86%

70.70% 68.85%

72.45% 73.59% 72.99% 75.92%

72.63% 68.25%

68.76% 68.30%

0

5

10

15

20

25

30

35

0%

10%

20%

30%

40%

50%

60%

70%

80%

Dec 2015 Jan 2016 Feb 2016 Mar2016

Apr 2016 May2016

Jun 2016 Jul 2016 Aug 2016Sep 2016 Oct 2016Nov 2016Dec 2016

Vo

lum

e in

Mill

ion

s

% E

xclu

de

d


40

Mail Not In Measurement Exclusion Reason Descriptions

Exclusion Reason Exclusion Description Mailer

Attributed Invalid Entry Point for Entry Discount (FAST

MDF) Entry Point for Entry Discount claimed in eDoc is invalid for the entry point and destination of the mail Y

Incorrect Entry Facility eDoc entry facility does not match the facility specified in the associated FAST Appointment Y

Non-Unique IMb eDoc contains mail pieces with a non-unique IMb Y

Undeliverable-as-Addressed / PARS Undeliverable-as Addressed (UAA) mail as indicated by ACS and/or PARS operation when mail piece is processed

Y

Inaccurate Scheduled Ship Date eDoc scheduled ship date time is 48+ hours earlier than the postage statement finalization date time Y

FAST Appointment Irregularity Irregularity with the mailing/trip captured by FAST (e.g. contents not matching 8125)

Y

Non-Unique Physical IMcb

Physical containers with non-unique IMcb on the placard Y

Orphan Handling Unit Mail piece associated to an Orphan Handling Unit (e.g. loose tray) that is not inducted at a Business Mail Entry Unit

Y

Non-Compliant Mailing/Mailer identified as non-compliant due to inaccuracies in mail preparation OR Mailer in 6-week monitoring period for new mailers

Y

Invalid Container Level for Entry The 3-Digit (FSS Facility) pallet was entered directly at a DFSS site Y

No Piece Scan No automation scan observed for the mail piece N

No Start-the-Clock Lack of a container unload scan or inability to identify the FAST appointment associated to the container N

Long Haul Mail verified at a DMU then transported by USPS to a mail processing facility in a different district than the DMU

N

Inconsistent SPM data Mail piece received inconsistent scan events when calculating SPM (container/mail piece scans not in chronological order)

N

Excluded ZIPs Excluded from SPM due to 3 digit delivery ZIPs that are not measured N

41

®

In Measurement, 71%

No Start-the-Clock

Long Haul

Incorrect Entry Facility

Other Exclusion Reason % of Excluded % of

Total*

No Start-the-Clock 39.25% 12.77%

Long Haul 35.03% 11.40%

Incorrect Entry Facility 3.67% 1.20%

Other 22.05% 7.17%

* Mail can be excluded due to more than one reason. As a result, the sum of individual

exclusion percentages (33%) is greater than the overall percentage of mail not in

measurement (29%)

In December 2016, 29% of Full-Service First-Class Letters were excluded from measurement

First-Class Mail® (Letters) Reasons why mail is not in measurement

42

®

Identify top opportunities (Mailer/Facility)

Identify stakeholders (HQ Operations, Field Operations/Marketing, Mail Entry Payment Tech)

Engage the top opportunity locations to gauge and identify root causes

• Conduct interviews

• Possible site visits

• Develop root cause document and provide path to resolution

• Work with mailer/facility to resolve root causes

Monitor weekly performance

• Trend out the weekly performance

• Meet with stakeholders weekly to report out results

First-Class Mail® (Letters) Exclusion Reduction Plan

No Start-the-Clock Long Haul Incorrect Entry

Facility

43

®

Work with EAMA team • Ingest the scan data to IV SPM database

Finalize the CET business rules for long haul transportation

Enhance the STC business rules for DMU verified USPS transported volume

Identify top opportunities DMU locations to pilot EAMA application

Identify stakeholders (Mailer, Field Marketing, EAMA Dev team)

Engage through stakeholders the top opportunity locations • Provide an overview of EAMA • Provide SOP

Monitor weekly performance • Trend out the weekly performance • Meet with stakeholders weekly to report out results


Long Haul Exclusion No Start-the-Clock Long Haul

Incorrect Entry

Facility

44

®

Identify top opportunities (Mailer)

Identify stakeholders (Field Marketing/BSN, Mail Entry Payment Tech)

Engage the top opportunity mailers to gauge and identify root causes



• Work with mailer to resolve root causes





No Start-the-Clock Long Haul Incorrect Entry

Facility

45

®

In Measurement, 68%

No Start-the-Clock

Long Haul

Non-Unique IMb Other

Exclusion Reason % of Excluded % of

Total*


Long Haul 7.06% 2.71%

Non-Unique IMb 8.80% 3.37%

Other 43.40% 16.64%

* Mail can be excluded due to more than one reason. As a result, the sum of individual

exclusion percentages (38%) is greater than the overall percentage of mail not in

measurement (32%)

In December 2016, 32% of Full-Service First-Class Flats were excluded from measurement

First-Class Mail® (Flats) Reasons why mail is not in measurement

46

®


MARKETING MAIL FOCUS AREA

March 2017

47

®

IMb Tracing and


48

® IMb Tracing®





49

®



50

® Informed Visibility

Enhanced Visibility

CURRENT IMb Tracing






• Latency issues

FUTURE







51

®



52

® IV Mail Tracking & Reporting Application

3 2

1

iv.usps.gov


►


►


►


►



iv.usps.gov



choose your fields





1 2



1 2

1 2 3 4 1 2

53

®



54

® Logical Delivery Events

For Mail Delivered On-street






1


3



time.

2

4 5



6

55

® IV Mail Tracking & Reporting Phased Approach Timeline



56

®


57

®


IV Web Portal


►


►

58

® Mail Processing Service Performance

Bundle Visibility

P&DC

Data

Full-Service Bundle Visibility

Entry/Container Unload Scan (SV/IMDAS)

APPS/APBS

Bundle to Container SV Assign/Close Scans for Nesting

Container Load Scan (SV)

Arrived at Unit (IMDAS)

Container Distributed (IMDAS)

Out for Delivery

Curtailed Inventory (IMDAS)

Delivery

Unit

Delivered (Logical based on GPS)

Mailer Visibility IV

Visibility Improvement

IMb Tracing Piece, Bundle, and Container

Scans leveraged to provide

comprehensive visibility

Double-digit visibility increase

in IMb Tracing events

Identified opportunities for

improved operational

compliance to increase visibility

Pilot mailer visibility increased from 45% to 82%!

Improved Operational Compliance

82%

45%

P&DC

Data



APPS/APBS





Out for Delivery


Delivery

Unit



a,

b c

IV Release 2.1 Bundle Visibility

Enhancements:

a) Logical Out for Delivery event (OpCode

516) for bundles

b) Assumed Logical Out for Delivery event

(OpCode 516) for bundle pieces

c) Logical Delivery event (OpCode 517) for

bundle pieces that received Logical Out

for Delivery event

Periodicals and News - Manual Sortation Visibility

Proof-of-Concept

Periodicals and News Background

Purpose Improve visibility of Full-Service newspapers worked in manual operations

Solution Vetted collaboratively with Network Operations - OPERATIONS INTEGRATION & SUPPORT

Developed process that utilizes SV & IMD devices to scan containers, tubs, and bundles at

manual bullpens, assuming:

• Full-Service Mailings

• Acceptance Process

• Readable Barcodes

• SV Load & Unload Scans

Proof-Of-Concept initially utilized IMD (Delivery Unit) scanning solution understood to be

non-optimal but was first-to-market

Periodicals and News Proof-of-Concept

Proof-of-Concept Successful test even though assumptions did not prove out (Containerization, readability, turn around flows). • Ability to identify mail not processed on Day 0.

• Calculated Cycle Times. • Creating a Processed-by-Cutoff-Time Exception Report.

Next Steps • Assess and test technology alternatives – currently fielded technology (SV, Manual Scanning Appliance).

• Develop, choose alternative, pilot and field solution.

• Manual casing – visibility solution development. • Address lessons learned from initial Proof-Of-Concept test.

• Full Service Compliance and Verification – Readability, Containerization, Labeling, mail/labels matching eDoc.

• Flow to local mail – may not get processed in plant.

• Assess longer term test technology alternatives – Lapel-style scanners, Google Glass, mobile apps.

Scan Not Captured

65

Delivery Unit

Acceptance Or Unload

(IMD)

P&DC

Container Unload

Scan (SV)

Trailer Arrive (SV)

Trailer Depart (IMD)

99S Load Scan (IMD)

Container Stage Scan (SV)

Trailer Depart (SV)

Main News Belt

Container Assign Scan (SV)

Container Close Scan (SV)

Container Distributed

Scan (IMD)

Secondary Bullpen

Tub Distributed

Scan (IMD)

Bundle Enroute

Scan (IMD)

Wall Barcode

Scan (IMD)

Wall Barcode

Scan (IMD)

Wall Barcode

Scan (IMD)

Wall Barcode

Scan (IMD)


Locale Mail (No

Plant Dist.)

Tub Unload (IMD)


Scan (IMD)

Or

Postal One Rec.

Acceptance at DU to Arrival at News Belt Distributed to Close

99H Close to Distributed

99P Close to Container Load & Depart

Graphic depicts scan events at all possible handoffs


Address Management


66


256


67


Update

46

12

27

10

5

42

No Activity

Still Coding

CompletedCoding

Full-Service ACS™










68


MTAC User Group 5



designation


69

MTAC User Group 5

Improve Internet

Change Of Address

(ICOA) methods and

engage customers to

provide accurate

address information

70

Future Addressing

Initiatives

MTAC User Group 5


is received later







71

MTAC User Group 5






TBD.

UAA Mail Study

72

MTAC Work Group 177







73









with USPS






monthly

74


75








4th Tue of Month


Meeting #:

743922372







Pilot Timeline



76


77


78


79


80

Geocoded

Location

Actual

Location


81

Surface Visibility


83

PVS Scanning

Devices 5,000

Sites 134

Long Range Scanner

Scanners 1,500

Sites 171

25,000 6,500 +


SV Expansion

SV Sites 439

Devices 26,500

Scan Volume 95%

SPLY This Year


Reports 40 +

SVWeb Sites 500 +


Dec, 2015 May, 2016 Oct, 2016 Dec, 2016

174

260

375

439 SV Growth

23 Mil 44 Mil

Big Changes

12c Mailer +

Network

|||| || |||||


















drivers

84

Surface Visibility



New SV Web / TIMES

Retirement

FY17 SV Mobile


SV Scanners to PVS

Long Range Scanner


Solution

Peak

Season

2016

Deployment Complete




IRC Approval




Device Provisioning

Beta Complete


Deploy to Field

Go Live

Training

IRC Approval



Contract Award

Build


Deploy to Field


IRC Approval



Deploy to Field


87







►


►



Milestone Status






89

®


Marketing Mail

90

®

Marketing Mail* (Letters) Full-Service Volume in Measurement Trend

73.61% 76.33% 77.15% 78.10% 76.81% 77.81% 77.68%

75.69% 76.27% 76.86%

74.71% 76.32% 80.06%

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Dec2015

Jan 2016 Feb 2016 Mar2016

Apr 2016 May2016

Jun 2016 Jul 2016 Aug2016

Sep 2016Oct 2016 Nov2016

Dec2016

Vo

lum

e in

Mill

ion

s

% E

xclu

de

d


Note: Prior to FY17 Q2, Marketing Mail was referred to as Standard Mail®.

91

®

Marketing Mail* (Flats) Full-Service Volume in Measurement Trend

67.27% 70.43%

72.41% 71.17% 73.77%

70.44% 71.93% 72.45%

70.10% 69.42%

63.26%

70.64%

73.94%

0

200

400

600

800

1,000

1,200

0%

10%

20%

30%

40%

50%

60%

70%

80%

Dec 2015 Jan 2016 Feb 2016 Mar 2016 Apr 2016 May2016

Jun 2016 Jul 2016 Aug 2016 Sep 2016 Oct 2016 Nov 2016 Dec 2016

Vo

lum

e in

Mill

ion

s

% E

xclu

de

d


Note: Prior to FY17 Q2, Marketing Mail was referred to as Standard Mail®.

92

®



Attributed

Invalid Entry Point for Entry Discount

(FAST MDF)

Entry Point for Entry Discount claimed in eDoc is invalid for the entry point and destination of

the mail Y



Undeliverable-as-Addressed / PARS Undeliverable-as Addressed (UAA) mail as indicated by ACS and/or PARS operation when

mail piece is processed Y

Inaccurate Scheduled Ship Date eDoc scheduled ship date time is 48+ hours earlier than the postage statement finalization

date time Y

FAST Appointment Irregularity Irregularity with the mailing/trip captured by FAST

(e.g. contents not matching 8125) Y

Non-Unique Physical IMcb Physical containers with non-unique IMcb on the placard Y

Orphan Handling Unit Mail piece associated to an Orphan Handling Unit (e.g. loose tray) that is not inducted at a

Business Mail Entry Unit Y

Non-Compliant Mailing/Mailer identified as non-compliant due to inaccuracies in mail preparation OR Mailer

in 6-week monitoring period for new mailers Y



No Start-the-Clock Lack of a container unload scan or inability to identify the FAST appointment associated to

the container N

Long Haul Mail verified at a DMU then transported by USPS to a mail processing facility in a different

district than the DMU N

Inconsistent SPM data Mail piece received inconsistent scan events when calculating SPM (container/mail piece

scans not in chronological order) N


93

®

Exclusion Reason % of

Excluded

% of

Total*


Invalid Entry Point for Entry Discount (FAST MDF) 4.23% 0.77%


Other 33.99% 6.19%

In Measurement, 83%

No Start-the-Clock

Invalid Entry Point for Entry Discount (FAST

MDF)

Non-Unique IMb

Other

DSCF – Marketing Mail® (Letters) Reasons why mail is not in measurement

In December 2016, 17% of Full-Service Marketing Mail Letters DSCF were

excluded from measurement

94

®











Marketing Mail (Letters) Exclusion Reduction Plan

No Start-the-Clock Invalid Entry Point for Entry

Discount Non-Unique IMb

95

®


Excluded

% of

Total*




Other 26.61% 9.09%

In Measurement, 70%


MDF)

No Start-the-Clock

Non-Unique IMb

Other

DNDC – Marketing Mail® (Letters) Reasons why mail is not in measurement

In December 2016, 30% of Full-Service Marketing Mail Letters DNDC were


96

®











Long Haul Exclusion No Start-the-Clock

Invalid Entry Point for Entry


97

®


Excluded

% of

Total*



Inaccurate Scheduled Ship Date 2.65% 1.49%

Other 59.35% 33.53%

In Measurement, 55%

No Start-the-Clock

Non-Unique IMb

Inaccurate Scheduled Ship Date

Other

Origin - Marketing Mail® (Flats) Reasons why mail is not in measurement

In December 2016, 45% of Full-Service Marketing Mail Flats Origin

were excluded from measurement

98

®











No Start-the-Clock Invalid Entry Point for Entry


99

®


Excluded

% of

Total*



Incorrect Entry Facility 5.01% 1.61%

Other 54.02% 17.31%

In Measurement, 71%

No Start-the-Clock

Non-Unique IMb

Incorrect Entry Facility

Other

Origin - Marketing Mail® (Letters) Reasons why mail is not in measurement

In December 2016, 29% of Full-Service Marketing Mail Letters Origin

were excluded from measurement

100

®


Excluded

% of

Total*

Invalid Container Level for Entry 11.89% 3.10%



Other 69.09% 18.02%

In Measurement, 84%

Invalid Container Level for Entry

No Start-the-Clock


MDF)

Other

DSCF - Marketing Mail® (Flats) Reasons why mail is not in measurement

In December 2016, 16% of Full-Service Marketing Mail Flats DSCF were


101

®


Excluded

% of

Total*




Other 51.45% 19.09%

[CATEGORY NAME], 65%


MDF)

No Start-the-Clock


Other

DNDC - Marketing Mail® (Flats) Reasons why mail is not in measurement

In December 2016, 35% of Full-Service Marketing Mail Flats DNDC were


102

®


PERIODICALS FOCUS AREA

March 2017

103

®

IMb Tracing and


104

® IMb Tracing®





105

®



106

® Informed Visibility

Enhanced Visibility

CURRENT IMb Tracing






• Latency issues

FUTURE







107

®



108

® IV Mail Tracking & Reporting Application

3 2

1

iv.usps.gov


►


►


►


►



iv.usps.gov



choose your fields





1 2



1 2

1 2 3 4 1 2

109

®



110

® Logical Delivery Events

For Mail Delivered On-street






1


3



time.

2

4 5



6

111

® IV Mail Tracking & Reporting Phased Approach Timeline



112

®


113

®


IV Web Portal


►


►

114


115

®

Bundle

Visibility

116

®

P&DC

Data



APPS/APBS





Out for Delivery


Delivery

Unit



117

® Visibility Improvement

IMb Tracing Piece, Bundle, and Container

Scans leveraged to provide

comprehensive visibility

Double-digit visibility increase

in IMb Tracing events

Identified opportunities for

improved operational

compliance to increase visibility

Pilot mailer visibility increased from 45% to 82%!

Improved Operational Compliance

82%

45%

118

®

P&DC

Data



APPS/APBS





Out for Delivery


Delivery

Unit



a,

b c

IV Release 2.1 Bundle Visibility

Enhancements:

a) Logical Out for Delivery event (OpCode

516) for bundles

b) Assumed Logical Out for Delivery event

(OpCode 516) for bundle pieces

c) Logical Delivery event (OpCode 517) for

bundle pieces that received Logical Out

for Delivery event

119

®

Periodicals and News - Manual Sortation Visibility

Proof-of-Concept

120

®

Periodicals and News Background

Purpose Improve visibility of Full-Service newspapers worked in manual operations

Solution Vetted collaboratively with Network Operations - OPERATIONS INTEGRATION & SUPPORT

Developed process that utilizes SV & IMD devices to scan containers, tubs, and bundles at

manual bullpens, assuming:

• Full-Service Mailings

• Acceptance Process

• Readable Barcodes

• SV Load & Unload Scans

Proof-Of-Concept initially utilized IMD (Delivery Unit) scanning solution understood to be

non-optimal but was first-to-market

121

®

Periodicals and News Proof-of-Concept

Proof-of-Concept Successful test even though assumptions did not prove out (Containerization, readability, turn around flows). • Ability to identify mail not processed on Day 0.

• Calculated Cycle Times. • Creating a Processed-by-Cutoff-Time Exception Report.

Next Steps • Assess and test technology alternatives – currently fielded technology (SV, Manual Scanning Appliance).

• Develop, choose alternative, pilot and field solution.

• Manual casing – visibility solution development. • Address lessons learned from initial Proof-Of-Concept test.

• Full Service Compliance and Verification – Readability, Containerization, Labeling, mail/labels matching eDoc.

• Flow to local mail – may not get processed in plant.

• Assess longer term test technology alternatives – Lapel-style scanners, Google Glass, mobile apps.

Scan Not Captured

121

Delivery Unit

Acceptance Or Unload

(IMD)

P&DC

Container Unload

Scan (SV)

Trailer Arrive (SV)

Trailer Depart (IMD)

99S Load Scan (IMD)

Container Stage Scan (SV)

Trailer Depart (SV)

Main News Belt

Container Assign Scan (SV)

Container Close Scan (SV)


Scan (IMD)

Secondary Bullpen

Tub Distributed

Scan (IMD)

Bundle Enroute

Scan (IMD)

Wall Barcode

Scan (IMD)

Wall Barcode

Scan (IMD)

Wall Barcode

Scan (IMD)

Wall Barcode

Scan (IMD)


Locale Mail (No

Plant Dist.)

Tub Unload (IMD)


Scan (IMD)

Or

Postal One Rec.

Acceptance at DU to Arrival at News Belt Distributed to Close

99H Close to Distributed

99P Close to Container Load & Depart

Graphic depicts scan events at all possible handoffs


Address Management


122


256


123


Update

46

12

27

10

5

42

No Activity

Still Coding

CompletedCoding

Full-Service ACS™










124


Traditional ACS™ Reconciliation for Full-Service

Periodicals

Pending the Federal Register Notice finalization

Reconciliation Reports & Scan Rate monitoring will be discontinued

Traditional ACS notices provided to Full-Service qualifying publishers will be

reported on the Shipping Notice. If Full-Service eligible, Traditional ACS notices

will not be charged.

Exceptions:

• IMb™ with qualifying MID has a STID that does NOT request Full-Service ACS

(i.e. Manual or Trad ACS STID)

125

Reconciliation Reports

Manual Notices for Full-Service Periodicals

PS Form 3579

Pending the Federal Register Notice finalization

Full-Service publications will not be required to receive or pay for Manual

notices unless requested

If the IMb™ cannot be read, a manual notice may be generated

Instructions will be provided to Post Offices of qualifying publications and

copied to the publisher

126

MTAC User Group 5



designation


127

MTAC User Group 5

Improve Internet

Change Of Address

(ICOA) methods and

engage customers to

provide accurate

address information

128

Future Addressing

Initiatives

MTAC User Group 5


is received later







129

MTAC User Group 5






TBD.

UAA Mail Study

130

MTAC Work Group 177







131









with USPS






monthly

132


133








4th Tue of Month


Meeting #:

743922372







Pilot Timeline



134


135


136


137


138

Geocoded

Location

Actual

Location


139

®

140

Surface Visibility


141

PVS Scanning

Devices 5,000

Sites 134

Long Range Scanner

Scanners 1,500

Sites 171

25,000 6,500 +


SV Expansion

SV Sites 439

Devices 26,500

Scan Volume 95%

SPLY This Year


Reports 40 +

SVWeb Sites 500 +


Dec, 2015 May, 2016 Oct, 2016 Dec, 2016

174

260

375

439 SV Growth

23 Mil 44 Mil

Big Changes

12c Mailer +

Network

|||| || |||||


















drivers

142

Surface Visibility



New SV Web / TIMES

Retirement

FY17 SV Mobile


SV Scanners to PVS

Long Range Scanner


Solution

Peak

Season

2016

Deployment Complete




IRC Approval




Device Provisioning

Beta Complete


Deploy to Field

Go Live

Training

IRC Approval



Contract Award

Build


Deploy to Field


IRC Approval



Deploy to Field


145







►


►



Milestone Status






147

®


Periodicals

148

®

Periodicals (Flats) Full-Service Volume In Measurement Trend

59.65%

63.04% 61.85%

66.20% 64.52% 66.92% 67.36%

65.24% 65.92% 67.74%

61.07% 61.97%

67.90%

0

50

100

150

200

250

300

0%

10%

20%

30%

40%

50%

60%

70%

80%

Dec 2015 Jan 2016 Feb 2016 Mar 2016 Apr 2016 May 2016 Jun 2016 Jul 2016 Aug 2016 Sep 2016 Oct 2016 Nov 2016 Dec 2016

Vo

lum

e in

Mill

ion

s

% E

xclu

de

d


149

®



Attributed Invalid Entry Point for Entry Discount

(FAST MDF)

Entry Point for Entry Discount claimed in eDoc is invalid for the entry point and destination of

the mail Y



Undeliverable-as-Addressed / PARS Undeliverable-as Addressed (UAA) mail as indicated by ACS and/or PARS operation when

mail piece is processed Y

Inaccurate Scheduled Ship Date eDoc scheduled ship date time is 48+ hours earlier than the postage statement finalization

date time Y

FAST Appointment Irregularity Irregularity with the mailing/trip captured by FAST

(e.g. contents not matching 8125) Y

Non-Unique Physical IMcb Physical containers with non-unique IMcb on the placard Y

Orphan Handling Unit Mail piece associated to an Orphan Handling Unit (e.g. loose tray) that is not inducted at a

Business Mail Entry Unit Y

Non-Compliant Mailing/Mailer identified as non-compliant due to inaccuracies in mail preparation OR Mailer

in 6-week monitoring period for new mailers Y



No Start-the-Clock Lack of a container unload scan or inability to identify the FAST appointment associated to

the container N

Long Haul Mail verified at a DMU then transported by USPS to a mail processing facility in a different

district than the DMU N

Inconsistent SPM data Mail piece received inconsistent scan events when calculating SPM (container/mail piece

scans not in chronological order) N


150

®


Excluded

% of

Total*


Inaccurate Scheduled Ship Date 12.56% 11.73%

Long Haul 11.60% 10.83%

Other 61.55% 57.49% In Measurement,

31%

No Start-the-Clock

Inaccurate Scheduled Ship Date Long Haul

Other

Origin - Periodicals (Flats) Reasons why mail is not in measurement

In December 2016, 69% of Full-Service Periodicals Flats Origin were


151

®

Periodicals (Flats) Exclusion Reduction Plan

No Start-the-Clock Long Haul Inaccurate

Scheduled Ship Date











152

®


No Start-the-Clock Long Haul

Inaccurate

Scheduled Ship

Date










153

®


Long Haul Exclusion No Start-the-Clock Long Haul

Inaccurate

Scheduled Ship Date

Work with EAMA team • Ingest the scan data to IV SPM database

Finalize the CET business rules for long haul transportation

Enhance the STC business rules for DMU verified USPS transported volume

Identify top opportunities DMU locations to pilot EAMA application

Identify stakeholders (Mailer, Field Marketing, EAMA Dev team)

Engage through stakeholders the top opportunity locations • Provide an overview of EAMA • Provide SOP

Monitor weekly performance • Trend out the weekly performance • Meet with stakeholders weekly to report out results

154

®


Excluded

% of

Total*




Other 80.70% 23.08%

In Measurement, 78%

No Start-the-Clock


MDF)


Other

DSCF - Periodicals (Flats) Reasons why mail is not in measurement

In December 2016, 22% of Full-Service Periodicals Flats DSCF were


155

®


Excluded

% of

Total*




Other 86.84% 41.38%

In Measurement, 56%


MDF)

No Start-the-Clock


Other

DNDC - Periodicals (Flats) Reasons why mail is not in measurement

In December 2016, 44% of Full-Service Periodicals Flats DNDC were


156

®

ENTERPRISE ANALYTICS

MTAC

PACKAGE FOCUS AREA

March 2017


Address Management


157


256


158


Update

46

12

27

10

5

42

No Activity

Still Coding

CompletedCoding

Full-Service ACS™










159


MTAC User Group 5



designation


160

MTAC User Group 5

Improve Internet

Change Of Address

(ICOA) methods and

engage customers to

provide accurate

address information

161

Future Addressing

Initiatives

MTAC User Group 5


is received later







162

MTAC User Group 5






TBD.

UAA Mail Study

163

MTAC Work Group 177







164









with USPS






monthly

165


166








4th Tue of Month


Meeting #:

743922372







Pilot Timeline



167


168


169


170


171

Geocoded

Location

Actual

Location


172

®

173

Surface Visibility


174

PVS Scanning

Devices 5,000

Sites 134

Long Range Scanner

Scanners 1,500

Sites 171

25,000 6,500 +


SV Expansion

SV Sites 439

Devices 26,500

Scan Volume 95%

SPLY This Year


Reports 40 +

SVWeb Sites 500 +


Dec, 2015 May, 2016 Oct, 2016 Dec, 2016

174

260

375

439 SV Growth

23 Mil 44 Mil

Big Changes

12c Mailer +

Network

|||| || |||||


















drivers

175

Surface Visibility



New SV Web / TIMES

Retirement

FY17 SV Mobile


SV Scanners to PVS

Long Range Scanner


Solution

Peak

Season

2016

Deployment Complete




IRC Approval




Device Provisioning

Beta Complete


Deploy to Field

Go Live

Training

IRC Approval



Contract Award

Build


Deploy to Field


IRC Approval



Deploy to Field


177

®

Intelligent Mail® Package Barcode Compliance

178

®

*July 2017 thresholds agreed upon with MTAC WG #178

Barcode 99% Barcode 95%

Address 98% Address 98%

Shipping File 97% Shipping File 91%

Barcode Quality Measure Only Barcode Quality Measure Only

Address Quality Measure Only Address Quality Measure Only

Manifest Quality Measure Only Manifest Quality Measure Only

Some Verifications Assessable

Verifications and Thresholds

All Verifications Assessable


Current Effective July 2017

Barcode Quality *95%

Address Quality *89%

Manifest Quality *91%


Some Verifications Assessable

Effective February 1

IMpb Barcode Address or 11-digit DPV Manifest v1.6 or higher

Assessing now until July 2017

Invalid Primary street number

eVs only: Address received before AAU w/o

Shipping partner event; manifest received

before midnight if Shipping Partner received

with address

Barcode Quality

Invalid MID in tracking number

Duplicate barcodes on packages

Missing street number

Effective July 2017 Verification Details

Facility mismatch between scan and manifest

Invalid PO ZIP code

eVs only: Manifest received before AAU w/o

Shipping partner event; manifest received

before midnight if Shipping Partner received

with address

Manifest Quality

Invalid method of payment

Invalid payment account

Version 1.6 or higher

Address Quality

Unable to match address to ZIP+4

Missing secondary address information Shipping Services File

Address or 11-digit DPV

IMpb Compliance Assessments

Previous Effective July 2017 Effective February 1, 2017

179

® IMpb Compliance Report Codes

IMpb Compliance Codes

Release Date: July 2017

SF/UN Report Code

BF Report Code

DZ Report Code

AQ Report Code

MQ Report Code

BQ Report Code

Original IMpb Compliance

Report Codes:

SHIPPING SERVICES FILE

VERSION 1.(x) NOT VALID &

NO SHIPPING SERVICES FILE

BARCODE FORMAT - NOT IMpb

MQ - Mail Piece has Poor Manifest Data Quality

BQ - Mail Piece has Poor Barcode Quality

AQ - Mail Piece has Poor

Address Quality

Simplify IMpb Compliance Categories to Quality Metrics Only

DEST DEL ADDR

OR

11 DIGIT DESTINATION ZIP

CODE NOT INCLUDED

IMpb Quality Compliance

Report Codes:

180

®

98.30%

91.85%

98.33%

91.98%

Source: USPS Product Tracking & Reporting (PTR)

96.59%

99.69%

99.97%

98.35%

Threshold

95% 91% 98% Threshold Threshold

Packages With IMpb

Address and/or

11-Digit DPV ZIP Code

96.45%

Address

Timeliness

Shipping Services File

v1.6 or higher

Product

% IMPB Barcode Threshold

% Address and/or 11 Digit

ZIP Code Threshold

% SSF or Higher Threshold

95% 98% 91%

Parcel Select Lightweight (LW) 99.99% 98.25% 100.00%

Parcel Select (PS) 99.94% 97.49% 100.00%

First-Class (FC) 99.54% 99.69% 99.96%

Priority Mail (PM) 98.86% 98.96% 99.88%

Bound Printed Matter (BB) 99.94% 95.76% 99.95%

Media Mail (BS) 99.78% 99.74% 99.86%

Marketing Mail(S2) 100.00% 98.82% 100.00%

Marketing Mail (SA) 100.00% 99.65% 100.00%

Priority Mail Express (EX) 100.00% 100.00% 100.00%

USPS Retail Ground (BP) 58.01% 99.34% 99.39%

Library Rate (BL) 98.42% 97.82% 98.49%

Grand total 99.69% 98.35% 99.97%

IMpb Compliance Performance Current Categories

February 2017 (1st to 26th) IMpb Metrics

97.07%

Manifest

Timeliness

181

®

Address Quality

Measures percent of addresses* with enough information to validate to the unique exact 11-digit DPV ZIP Code when matched against the AMS Database. Benefits:

• Operational efficiency

• Enables personalized features such as My USPS

• Avoids operational costs (Manual scheme lookup/PRES Keying)

• Improves deliverability

Shipping Services File Quality

Measures percent of manifest records that pass key package level detail validations mitigating potential errors when processed in the PTR Database.

Benefits: • Supports timely postage payment

and revenue assurance

• Enhances tracking and customer experience

• Provides digital awareness of packages that will be delivered by USPS

• Facilitates better workload planning

• Eliminates need for manual counts

• Enables better analytics, insights, decisions

Measures percent of tracking numbers that pass key validations for format and uniqueness* without errors or warnings when manifests are processed in the PTR Database and physically scanned.

Benefits: • Critical for visibility and the

customer experience

• Creates the digital trail

• Supports payment and revenue assurance

• Facilitates operational efficiencies

• Foundational for current and future product offerings

Barcode Quality

94.57%

Feb 2017

(1st to 26th)

TARGET: 89%

95.05%

Feb 2017

(1st to 26th)

TARGET: 91%

99.73%

Feb 2017

(1st to 26th)

TARGET: 95%

IMpb Compliance Quality Metrics Simplified List

182

®

Address Quality

Measures percent of addresses* with enough information to validate to the unique exact 11-digit DPV ZIP Code when matched against the AMS Database. Benefits:

• Operational efficiency

• Enables personalized features such as My USPS

• Avoids operational costs (Manual scheme lookup/PRES Keying)

• Improves deliverability

Shipping Services File Quality

Measures percent of manifest records that pass key package level detail validations mitigating potential errors when processed in the PTR Database.

Benefits: • Supports timely postage payment

and revenue assurance

• Enhances tracking and customer experience

• Provides digital awareness of packages that will be delivered by USPS

• Facilitates better workload planning

• Eliminates need for manual counts

• Enables better analytics, insights, decisions

Measures percent of tracking numbers that pass key validations for format and uniqueness* without errors or warnings when manifests are processed in the PTR Database and physically scanned.

Benefits: • Critical for visibility and the

customer experience

• Creates the digital trail

• Supports payment and revenue assurance

• Facilitates operational efficiencies

• Foundational for current and future product offerings

Barcode Quality

93.06%

Feb 2017

(1st to 26th)

TARGET: 89%

92.48%

Feb 2017

(1st to 26th)

TARGET: 91%

99.73%

Feb 2017

(1st to 26th)

TARGET: 95%

IMpb Compliance Quality Metrics Simplified List Merged w/Current Categories

- 1.51% - 2.35%

183

®

4,158,326

Missing Street

Number

3,401,865

Unable to

Match ZIP+4

Code

960,556

Invalid

Primary

Street

Number

6,598,312

Missing

Secondary

Information

(i.e., no

Apartment or

Suite Number)

1.49%

2.37%

6.35% 6.94%

19,319,340

IMpb Address Quality Competitive Products Only

Packages w/Address Quality Issues*

February 2017 (1st to 26th)

Addresses Unable to Resolve to Unique 11-

Digit Delivery Point Validated (DPV)

ZIP Code Percent of Address Quality Volume*

1.60%

4,200,281

* No

Address

at time of

AAU

1.51%

0.35%

* February numbers are partial month

IMpb Validation Criteria:

184

®

3.17%

2.35% 0.36%

0.16%

0.11%

IMpb Validation Criteria: February 2017 (1st to 26th)

0.26%

% of Total

Manifest*

ENTRY FACILITY

MISMATCH - ENTRY

FACILITY DOES

NOT MATCH

MANIFEST FILE

INVALID PO OF

ACCOUNT ZIP

CODE

INVALID

PAYMENT

ACCOUNT

NUMBER

INVALID

METHOD OF

PAYMENT

DUPLICATE

TRACKING

NUMBER

INVALID

MAILER ID

MANIFEST QUALITY

NON-COMPLIANCE

BARCODE QUALITY

NON-COMPLIANCE

IMpb Compliance Quality Metrics Competitive Products Only

0.85%

* MAIL PIECE WAS UNMANIFESTED AT THE TIME OF AAU

Or Piece never

received a Manifest

* February numbers are partial month (Manifest & Address Timeliness will be slightly elevated)

10,318,844 6,535,465 2,369,639 987,868 716,058 458,116 293,926

IMpb Compliance Quality Metrics Competitive Products Only

Actual Performance Trend Target Threshold

IMpb Quality

Compliance Category Dec

2016

Jan

2017

Feb

2017

(1st to 26th)

Jul

2017 Jan 2018

Destination Delivery Address (AQ)

Top 4 AQ 94.61% 94.13% 94.57% 89%

TBD Top 4 AQ + Projected Merger DZ (Start July 1, 2017)

93.54% 93.08% 93.06%

Difference -1.07% -1.05% -1.51%

Shipping Services File (MQ)

Top 4 MQ 94.93% 94.20% 94.83% 91%

94% Top 4 MQ + Projected Merger UN (Start July 1, 2017)

93.04% 92.59% 92.48%

Difference -1.89% -1.61% -2.35%

IMpb Barcode (BQ)

Top 2 BQ 99.16% 99.47% 99.73% 95% 98%

186

®

MTAC Pulse of Industry Call: IMpb Latency Issue

Manifest Timeliness compares the Manifest Acknowledgement (MA) Event posting time to the Local Scan

Event Time of the 07 (AAU)

LABEL_ID POSTING_DATETIME_07 POSTING_DATETIME_MA IMPB_COMPLIANCE_CODE BEFORE_MIDNIGHT_FLAG O7_EVENT_DATETIME

92748760000286000028634874 11-16-2016 00:27:51 11-16-2016 03:45:40 UN NO 11-15-2016 22:15:33

9374459701501245970142 11-16-2016 00:46:46 11-16-2016 03:45:34 UN NO 11-15-2016 22:25:27

9274811356327311356326 11-15-2016 00:43:47 11-15-2016 08:03:43 UN NO 11-14-2016 22:24:05

9274834022883903402288 11-29-2016 00:07:44 11-29-2016 04:25:40 UN NO 11-28-2016 21:58:38

9361226416492264164922 11-12-2016 01:20:51 11-12-2016 04:21:45 UN NO 11-11-2016 23:05:35

Posted Scan

The POSTING_DATETIME_07 is the date/time the Arrival at Unit Scan event posted to the PTR

Database, which is different from the 07 event scan

To avoid receiving a UN, the 07_EVENT_DATETIME and the POSTING_DATETIME_MA scan events need to occur on the same day.

187

®

MTAC Pulse of Industry Call: Issues

IMpb Compliance Review 92748760000286000028634874

Scan Event date (AAU) occurred on 11/15/2016

which is a day prior to PTR receiving,

processing and posting the MA event on

11/16/2016

188

®

Scan Event date (AAU) occurred on 11/15/2016 which is a day prior to 0 PTR receiving, processing and posting the MA event

on 11/16/2016



189

®

Scan Event date (AAU) occurred on 11/14/2016 which is a day prior of PTR receiving, processing and posting the MA event

on 11/15/2016



190

®

Scan Event date (AAU) occurred on 11/28/2016 which is a day prior to PTR receiving, processing and posting the MA event

on 11/29/2016



191

®

Scan Event date (AAU) occurred on 11/11/2016 which is a day prior to PTR receiving, processing and posting the MA event

on 11/12/2016



192

®

The Workgroup to discuss the Address Quality thresholds for July 2018 will reconvene July 2017.

USPS will begin conducting IMpb Quality Compliance Webinars (Proposed start date March 2017).

Webinars will serve as a way to notify the industry of the upcoming changes to the IMpb Quality Requirements that will be implemented starting July 2017.

Proposed Topics

• IMpb Compliance Quality Metrics – Overview

• IMpb Quality Reports

• IMpb Compliance Deep Drive – Barcode Quality

• IMpb Compliance Deep Drive – Address Quality

• IMpb Compliance Deep Drive – Manifest Quality (SSF)

March 10 will be the due date to have the draft FRN Proposed Rule for IMpb Quality published on PostalPro/RIBBS until the proposed rule can be officially posted in the Federal Register

IMpb Updates

193

® Stop The Clock Tracking Events

Scan Event Description

194

PTR Release 12.0 Enhancements

Shipping Partner Event Display Changes

Suppress Shipping Partner ‘Tendered to Postal Service’ Event (Event Code 83)

Release Date: 2/12/2017

Previous Display: Event 83 revealed externally

ABC Company ABC Company

New Display: Event 83 Suppressed

ABC Company

195

PTR Release 12.0 Enhancements Shipping Partner Event Display Changes

Update Display Rules for Shipping Partner Events 81 and 82

• Arrived Shipping Partner Facility, USPS Awaiting Item (Event 81)

• Departed Shipping Partner Facility, USPS Awaiting Item (Event 82)

• Earliest event displayed when multiple 81 or 82 events occur on

the same calendar day in the same ZIP Code


Current Display Rules Suppress Event 81 New Display: Additional Shipping Partner Activity Revealed

Only departed

event shows

“Arrived” Shipping Partner

event with earlier time shows

in addition to the “Departed”

Shipping Partner event

ABC Company


196

Release 12.2 Enhancements

Expected Delivery Date Display Enhancement

• Displays the Expected or updated Delivery Date calculated using the In-Process Acceptance (UA) event

• Provides customers the date to expect delivery.


February 9, 2017

Current Display New Display

ABC Company

ABC Company

ABC Company

ABC Company


Delivery Date suppressed

when based on UA event

Delivery Date revealed

197

®

Service Performance Visualization

198

®


IV Web Portal


►


►

199


enterprise analytics mtac first-class focus area

Documents