enterprise performance management transformation through digital
TRANSCRIPT
Digital will drive the next wave of Enterprise Performance Management Transformation
EPM has had no dearth of technology and buzzwords
Excel Hyperion Monte Carlo Simulation
Sensitivity & Scenario Analysis
BI Tool Predictive modelling
Cognos SAP
Oracle
Data Marts
Zero-based budgeting
Yet EPM maturity today is underwhelming
Management reports are manually collated in Excel 60%
Time is spent on data gathering Vs. analysis 50%
Organizations carry out ad-hoc, manual data testing 61%
DRIVING ACTION FROM INSIGHTS
too late
too little
more information, fewer insights
more past than future
more internal than external
Will it be different with digital?
Internet of Things
Machine Learning
NLG
Big Data
Integrated Business Planning Cognitive
NLP
Hadoop
SMAC – Social, Mobile, Analytics, Cloud
Yes, if we can reimagine 5 cornerstones for EPM transformation
Standardization with
Mass Customization
Operating model for
Specialization
Literacy and Numeracy
Experience drives
Effectiveness
Agility >= Accuracy
1 2
3
4
5
Standardization with mass customization - e-commerce gets it
400+ flights, 257,000 Properties, Dozens of rental car companies
Our Common Database
140+ different front ends
Experience drives effectiveness - the secret behind successful digital
assets
Bloomberg
Professional
Bloomberg TV + Bloomberg
Business
Bloomberg
Business for
Apple Watch
Bloomberg
Radio+
Bloomberg
Businessweek+
Agility >= accuracy
200m
400m 700m
Low Fuel
Unfortunately most EPM efforts are skewed towards the past
Poor Data Quality
Legacy Technology
Driving the last point of accuracy
Bottom up forecasting
Rolling forecasts
Driver based forecasting
80:20 Rule
Digital Leverage
80%
20%
50%
50%
Past
Forward
Looking
Past
Forward
Looking
Literacy as well as numeracy - it's no longer enough to deal only in
numbers
Effective EPM combines the qualitative and quantitative
Past Performance
News Feed Industry Prospects
Financial Score
Market & Business
Insights
Structured &
Unstructured
Internal Data
Operating models for specialization
Data
Curation
Data
Governance
Analysis
Reports
10-15%
Analytics Data Collection
25-35% 55-65%
We expect EPM practitioners to be superhuman
Business
Partnering
The new operating model
Country Region Headquarters
Trend discussion with sales team Strategy discussion with
business leaders Corporate strategy discussion
Global centralized hub
Empowered dashboard
Data Scientist Reporting COE Analytics COE
EPM transformed
Standardization with
Mass Customization
Experience drives
effectiveness
Agility >= Accuracy
Literacy and Numeracy
Operating model for
Specialization
DRIVING ACTIONS FROM INSIGHTS!
Contributions
Marsh Resource Overlay
• Genpact’s presentation at the FP&A Innovation Summit, 2015• The Internet
https://www.linkedin.com/in/frborges07