ePATHUSA’s Application Development & Maintenance

Services

Software Services Enterprise Solutions

Application Maintenance Services

Application Development Process

Application Maintenance Process

Application Maintenance MethodologyP h a s e I •Select team based upon the execution platform, operating systems, software environment, business environment, databases, etc.•Obtain thorough understanding of the business domain and a complete understanding of the application implementation•Configure the right maintenance model along with a gradual knowledge transfer to the maintenance team.

P h a s e II•Stabilize infrastructure and the support processes•Obtain thorough understanding of the scope and complexity of technical and business issues•Distribute work between client and maintenance teams•Provide training in the areas required to the maintenance team under the guidance of the onsite team•Schedule workload and system analysis

P h a s e III •Acquire complete knowledge of application execution environment, operational knowledge, business logic and structural/design knowledge•Maintenance team to perform most change request activities on its own, including help desk calls•Client team to retain highly critical activities like change prioritization and version control

P h a s e IV •Provide steady state support•Assume entire maintenance operation, from versioning and end-user support, to help desk activities

Domain Expertise

• Health Care and Health Sciences

• Manufacturing

• Distribution

• Material Management

• Engineering and Design Automation

• Logistics

• Retail

• Hospitality

• Construction and Infrastructure

• Education

• Finance

Software Services Enterprise SolutionsSoftware ServicesEnterprise Solutions

Microsoft .Net: Web, Windows & MobileMicrosoft Server Systems: BizTalk, SharePointjava/J2EE: Web, Windows & MobileLAMP: Web Solutions

Application Development Product Development Project Rescue Migration / Re-engineering Maintenance / EnhancementSystem IntegrationWeb TechnologiesSOA / SAASStaff Augmentation

Services

ORACLE Practice.

Oracle E-business Suite 11i, Release 12Oracle Database & DW

Implementation

Upgrade from earlier versions (9.x/ 10.7/ 11.0.x) to R12

Upgrade from Oracle(8i/ 9i/ 10g) to 11g

Upgrade

Oracle Forms, Oracle ReportsXML Publisher (BI) ReportsOracle Application Express (APEX)Oracle Application Framework (OAF)

Development

Interface & Conversion SupportEnhancement Support

Support

DBA Support

Thank You