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EPSA GSK Training on Soft Skills

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EPSA GSK Training on Soft Skills. A. B. C. Research Process. Key Findings. Results. Study Details. Objective of the survey is to gain insights from EPSA on type of training packages and form of delivering training in pharmacy environment. Objective. - PowerPoint PPT Presentation

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Page 1: EPSA GSK Training on Soft Skills

EPSA GSK Training on Soft Skills

Page 2: EPSA GSK Training on Soft Skills

B

C

Key Findings

Results

Research ProcessA

Page 3: EPSA GSK Training on Soft Skills

3 GSK Knowledge Centre @ 2012 P - 19561

Study Details

Objective

Respondents

Fieldwork

Survey

Objective of the survey is to gain insights from EPSA on type of training packages and form of delivering training in pharmacy environment

Fieldwork took place between 18 April’12 – 18 May ‘12

197 respondents

Quantitative ResearchWeb Survey using My Survey Tool

Page 4: EPSA GSK Training on Soft Skills

4 GSK Knowledge Centre @ 2012 P - 19561

Q1. What is your current situation when completing this survey

Base: 197

Responses Summary

Target Respondents - ExperienceNumber

Currently a student with no experience in pharmacy channel 72

Currently a student with experience in pharmacy (less than 6 months). 88

Qualified and doing curriculum internship for 6 months. 20

Qualified and working in a pharmacy for over 6 months. 17

Page 5: EPSA GSK Training on Soft Skills

C Results

Research Process

Key FindingsB

A

Page 6: EPSA GSK Training on Soft Skills

GSK Knowledge Centre @ 2012 P - 19561 6

More than half of the respondents feel that conducting Face to Face training session is the best way for the

industry to support them

Almost 3 out of 5 respondents need Product training to offer proper patient recommendation and also consider

it as an influential recommendation factor

Almost 2 out of 3 respondents feel that training material should reflect Product Benefits for patients

Overall, respondents have ranked Simulation of real life situations as the best training support from industry

followed by Case studies

However, respondents who are working in a pharmacy for over 6 months have ranked Case studies

as best training support followed by Supportive data from clinical trial

Respondents expects more collaboration and interaction with industry in terms of providing them training,

Internships, latest/ updated information etc. as an outcome of their partnership with industry

Key Findings

Page 7: EPSA GSK Training on Soft Skills

Research ProcessA

B Key Findings

Results: OverallC

Page 8: EPSA GSK Training on Soft Skills

8 GSK Knowledge Centre @ 2012 P - 19561

Q2. What do you feel is the best way for the industry to support you, as the pharmacist of the future, with trainings and educational materials?

Base: 197

More than half of the respondents feel that conducting Face to Face training session is the best way for the industry to support them

3%

8%

19%

34%

37%

55%

64%

Others

Long distance paper based learning

App Digital/Gadget (iPad, iPhone, Tablet...)

Online training modules

Online symposiums with a specialist detailing disease area training and the manufacturer

supplying product training

Face to face training sessions in the pharmacy

Face to face training sessions for groups of pharmacists

Congresses, workshops Internships Scientific internships and practical experience in production Support the faculty with money that will be invested in laboratories, equipment and materials for students Symposiums with a specialist detailing disease area training and the manufacturer supplying product training

Page 9: EPSA GSK Training on Soft Skills

9 GSK Knowledge Centre @ 2012 P - 19561

Q3. What information from the industry would you need to offer proper patient recommendation and would influence your recommendation in a disease area?

Base: 197

Almost 3 out of 5 respondents need Product training to offer proper patient recommendation and also consider it as an influential recommendation factor

10%5%1%

58%

26%

Disease area training

Marketing training

Others

Product training (therapeutic indications, interactions and special warnings)

Special patient communica-tion on certain disease areas

Private meeting with experienced specialists (pharmacists, doctors)

Page 10: EPSA GSK Training on Soft Skills

10 GSK Knowledge Centre @ 2012 P - 19561

Q4. Do you feel that training material should reflect product benefit for patients or disease area lead?

63%

37%

Benefit for patients oriented training materials

Disease area oriented training materials

Base: 197

Almost 2 out of 3 respondents feel that training material should reflect Product Benefits for patients

Page 11: EPSA GSK Training on Soft Skills

11 GSK Knowledge Centre @ 2012 P - 19561

Q5. What are your expectations from the industry in offering training support for the pharmacy team?

Base: 196

Overall, respondents have ranked Simulation of real life situations as the best training support from industry followed by Case studies. However, respondents who are working in a pharmacy for over 6 months have ranked Case studies as best training support followed by Supportive data from clinical trial

7%

16%

13%

15%

17%

32%

11%

15%

16%

16%

24%

18%

17%

13%

20%

21%

16%

14%

22%

15%

15%

19%

15%

13%

18%

19%

20%

15%

15%

14%

26%

22%

16%

15%

13%

9%

Interaction between participants (peer learning)

Supportive data from clinical trials

Best practice examples

Pros and cons of the product in reference to other medicinal products

Case studies

Simulation of real-life situations

%1 %2 %3 %4 %5 %6

*Stated Mean Rank

2.8

3.3

3.5

3.6

3.7

4.1

(1- Most important, 6- Least important) * Sorted on the basis of Stated Mean Rank

Page 12: EPSA GSK Training on Soft Skills

12 GSK Knowledge Centre @ 2012 P - 19561

Q6. What are your expectations of a partnership between the Industry and you as a future pharmacist?

Expectations from Industry: Verbatim Comments

I would like take part of the Industry because working together, pharmacists could develop their knowledge in this area.

More transparency, more involvement of the community pharmacist in the industry decision.

I expect a good relationship which encourages all pharmacists to keep on learning and facilitates easy access to new information and skills..

Furthermore, case studies and medicinal products provide progress that after could have an impact on patients.

Giving some clues and advices, share knowledge and experience and psychological aspect of pharmacy working things that you cant learn at university.

The industry should give pharmacists the possibility to participate in patient-based projects, which are funded or organised by the pharmaceutical industry. They should also train pharmacists in objectives that the companies know al their keypoints

In a future, I wonder I will a connection between Industry and patients, giving them the best proposal concerned on new therapeutical medicaments

Q6

Exhaustive List

Page 13: EPSA GSK Training on Soft Skills

Research ProcessA

B Key Findings

Results: By ExperienceC

Page 14: EPSA GSK Training on Soft Skills

14 GSK Knowledge Centre @ 2012 P - 19561

Support from Industry: Trainings and Educational Material

Target Respondents –

Experience

App Digital/Gadget (iPad, iPhone,

Tablet...)

Face to face training

sessions for groups of

pharmacists

Face to face training

sessions in the pharmacy

Long distance paper based

learning

Online symposiums with a specialist detailing disease

area training and the manufacturer

supplying product training

Online training modules

Others

Currently a student with no experience in pharmacy channel (N= 72)

17% 64% 63% 13% 38% 24% 3%

Currently a student with experience in pharmacy (less than 6 months) (N=88)

24% 61% 56% 6% 32% 39% 2%

Qualified and doing curriculum internship for 6 months (N= 20)

15% 75% 30% 5% 50% 40% --

Qualified and working in a pharmacy for over 6 months (N=17)

6% 65% 53% 6% 47% 41% 12%

Q2. What do you feel is the best way for the industry to support you, as the pharmacist of the future, with trainings and educational materials?

Page 15: EPSA GSK Training on Soft Skills

15 GSK Knowledge Centre @ 2012 P - 19561

Base: 72

Information Need: For Patient Recommendation

Q3. What information from the industry would you need to offer proper patient recommendation and would influence your recommendation in a disease area?

8%

7%

53%

32%

Disease area training      Marketing training  Product training   Special patient communication on certain disease areas Other

Currently a student with experience in pharmacy (less than 6 months)

10%

3%65%

20%

1%

Currently a student with no experience in pharmacy channel

10%

10%

60%

20%12%

47%

41%

Qualified and doing curriculum internship for 6 months Qualified and working in a pharmacy for over 6 months

Private meeting with experienced specialists (pharmacists, doctors)

Base: 88

Base: 20 Base: 17

Page 16: EPSA GSK Training on Soft Skills

16 GSK Knowledge Centre @ 2012 P - 19561

Training Material : Product Benefit or Disease Area Lead

Q4. Do you feel that training material should reflect product benefit for patients or disease area lead?

Qualified and working in a pharmacy for over 6 months (N=17)

Qualified and doing curriculum internship for 6 months (N=20)

Currently a student with experience in pharmacy (less than 6 months) (N=88)

Currently a student with no experience in pharmacy (N=72)channel

35%

20%

39%

40%

65%

80%

61%

60%

Disease area oriented training materials Benefit for patients oriented training materials

Page 17: EPSA GSK Training on Soft Skills

17 GSK Knowledge Centre @ 2012 P - 19561

Q5. What are your expectations from the industry in offering training support for the pharmacy team?

Expectations: Training Material (1 of 5)

Mean Scores

Attributes

Case studies

Supportive data from clinical trials

Pros and cons of the product in reference to other medicinal products

Simulation of real-life situations

Interaction between participants (peer learning)

Best practice examples

3.4

3.4

3.0

4.1

4.3

2.6

4.1

3.1

3.4

3.8

3.6

2.5

3.9

4.0

3.6

3.1

4.0

4.6

2.1

Currently a student with no experience in pharmacy channel (N= 72)Currently a student with experience in pharmacy (less than 6 months) (N =87)Qualified and doing curriculum internship for 6 months (N = 20 )Qualified and working in a pharmacy for over 6 months (N =17)

1 2 3 4 5 6

Page 18: EPSA GSK Training on Soft Skills

18 GSK Knowledge Centre @ 2012 P - 19561

Q5. What are your expectations from the industry in offering training support for the pharmacy team?

Base: 72

Currently a student with no experience in pharmacy channel

13%

8%

17%

10%

18%

35%

13%

15%

8%

17%

26%

22%

13%

14%

24%

25%

11%

14%

17%

26%

18%

15%

8%

15%

21%

11%

15%

19%

22%

11%

23%

26%

18%

14%

15%

3%

Supportive data from clinical trials

Interaction between participants (peer learning)

Pros and cons of the product in reference to other medicinal products

Best practice examples

Case studies

Simulation of real-life situations

%1 %2 %3 %4 %5 %6

*Stated Mean Rank

2.5

3.4

3.6

3.6

3.9

4.0

* Sorted on the basis of Stated Mean Rank

Expectations: Training Material (2 of 5)

(1- Most important, 6- Least important)

Page 19: EPSA GSK Training on Soft Skills

19 GSK Knowledge Centre @ 2012 P - 19561

Q5. What are your expectations from the industry in offering training support for the pharmacy team?

Base: 87

7%

14%

11%

22%

13%

33%

8%

16%

23%

15%

23%

15%

18%

20%

20%

11%

17%

14%

22%

14%

20%

16%

17%

11%

21%

21%

10%

20%

15%

13%

24%

15%

16%

16%

15%

14%

Interaction between participants (peer learning)

Best practice examples

Case studies

Supportive data from clinical trials

Pros and cons of the product in reference to other medicinal products

Simulation of real-life situations

%1 %2 %3 %4 %5 %6

*Stated Mean Rank

3.0

3.4

3.4

3.4

3.6

4.1

* Sorted on the basis of Stated Mean Rank

Currently a student with experience in pharmacy (less than 6 months)

Expectations: Training Material (3 of 5)

(1- Most important, 6- Least important)

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20 GSK Knowledge Centre @ 2012 P - 19561

Q5. What are your expectations from the industry in offering training support for the pharmacy team?

Base: 20

5%

5%

20%

20%

15%

35%

5%

15%

20%

15%

30%

15%

25%

20%

5%

20%

5%

25%

15%

20%

10%

15%

30%

10%

20%

10%

25%

15%

20%

10%

30%

30%

20%

15%

5%

Supportive data from clinical trials

Interaction between participants (peer learning)

Best practice examples

Pros and cons of the product in reference to other medicinal products

Case studies

Simulation of real-life situations

%1 %2 %3 %4 %5 %6

*Stated Mean Rank

2.6

3.1

3.4

3.6

4.1

4.3

* Sorted on the basis of Stated Mean Rank

Qualified and doing curriculum internship for 6 months

Expectations: Training Material (4 of 5)

(1- Most important, 6- Least important)

Page 21: EPSA GSK Training on Soft Skills

21 GSK Knowledge Centre @ 2012 P - 19561

Q5. What are your expectations from the industry in offering training support for the pharmacy team?

Base: 17

6%

12%

12%

12%

18%

41%

6%

24%

12%

40%

18%

18%

18%

24%

6%

35%

6%

29%

18%

34%

6%

6%

41%

6%

34%

12%

6%

29%

29%

12%

6%

24%

Interaction between participants (peer learning)

Best practice examples

Simulation of real-life situations

Pros and cons of the product in reference to other medicinal products

Supportive data from clinical trials

Case studies

%1 %2 %3 %4 %5 %6

*Stated Mean Rank

2.1

3.1

3.4

3.8

4.0

4.6

* Sorted on the basis of Stated Mean Rank

Qualified and working in a pharmacy for over 6 months

Expectations: Training Material (5 of 5)

(1- Most important, 6- Least important)

Page 22: EPSA GSK Training on Soft Skills

22 GSK Knowledge Centre @ 2012 P - 19561

Thank You