Erica N. Long 3930 SW 40th Terrace Topeka, KS 66610 Home/Cell: 785.633.2269 Erica@SMARTKs.org

P a t i e n t f o c u s e d C e r t i f i e d N u r s i n g A s s i s t a n t a n d a m b i t i o u s n u r s i n g s t u d e n t

w i t h 1 0 y e a r s ’ e x p e r i e n c e i n t h e h e a l t h c a r e f i e l d w i t h a p a s s i o n f o r l e a r n i n g

a n d g r o w i n g p r o f e s s i o n a l l y w i t h i n a d y n a m i c h e a l t h c a r e e n v i r o n m e n t .

Education

RASMUSSEN COLLEGE SCHOOL OF NURSING, Topeka, KS Expected graduate: June 17, 2016 GPA: 3.64

NEOSHO COUNTY COMMUNITY COLLEGE, Ottawa, KS June 2012 - August 2014 Pre-Nursing

Clinical Experience

Medical-Surgical – Presbyterian Manor, Topeka, Ks

Psychiatrics – VA Medical Center, Topeka, Ks

Medical-Surgical – St. Francis Hospital, Telemetry Unit, Topeka, Ks

Obstetrics and Pediatrics – St. Francis, Labor and Delivery, Topeka, Ks

Medical-Surgical –VA Medical Center, Topeka, Ks

Preceptor, Role and Scope Clinical internship (Expected Completion June 4, 2016) – St. Francis Hospital, Labor

and Delivery, Topeka, Ks

Work History

KANSAS STATE LEGISLATIVE BOARD OF THE UNITED TRANSPORTATION UNION, Topeka, KS

UTU Legislative Board

Administrative Assistant- December 2012 to Present

Work directly with the Legislative Director on pending state legislation, regulatory matters, research, and policy proposals.

Provide support to the organization’s state legislative and executive branch lobbying effort

Serve as a representative of the director in external and internal meetings including responding to questions from external

sources regarding pending state issues.

Gather, summarize and archive federal and state legislative, regulatory and policy developments relevant to transportation

union issues

Track legislation by attending Legislative hearings

Assemble and organize informational packets, binders and other necessary documents.

Draft and proofread documents, including policy memos, talking points, correspondence to House, Senate and state agencies,

and other research documents as requested on legislative, regulatory and policy issues.

Assemble and organize informational packets, binders and other necessary documents.

Collaborate with the state lobbyists and policy counsels to ensure the success of events and lobbying initiatives

Provide administrative support to director

Perform other duties as assigned

MATTHEW FULLMER DDS, Topeka, KS

General Dental Practice

Office Manager -March 2011-December 2012

Treatment Plan coordinating: advising patient on insurance benefits, extensive knowledge on insurance benefits, billing,

frequency, Present treatment plans, Set up and maintain a patient tracker file for payments and follow up for treatment,

Patient-Doctor Liaison

Front office duties; scheduling and maintaining a tickler file , insurance billing, patient accounts, accounts payable/receivable,

employee time management, patient record maintenance and multi line phone answering, human resources, payroll and

personnel monitoring, monthly reporting, report to Doctor regarding staff and practice behavior

Communicate effectively and in a caring professional manner with patients regarding appointments, accounts, insurance,

dental questions/concerns

PEDIATRIC SMILES-ANITA MURRAY-CLARY DDS, Topeka, KS

Pediatric Dental Practice

Expanded Functions Dental Assistant/Public Relations Coordinator- August 2008 to March 2011

Assist in all areas of dentistry; Comprehensive, Restorative, Conscious and IV Sedation, and maintenance of Patient records,

Digital radiography, Band fitting, Impressions, and Laboratory

Maintain sterilized instruments, Preparation of treatment rooms, Order and stock supplies

Cross trained for front office duties; scheduling, insurance billing, treatment planning, and various office duties, instructed

and trained qualified staff for front office reception

Marketing and Public Relations liaison; develop marketing strategies, maintain website information and Facebook page,

correspond with media, and maintain referral reports

GREG COHEN DDS, Topeka, KS

General Dental Practice

Office Manager- April 2008-August 2008

Front office duties; scheduling, insurance billing, patient accounts, accounts payable/receivable, employee time management,

patient record maintenance and multi-line phone answering

Communicate with patients regarding appointments, accounts, dental questions/concerns

Schedule service or maintenance for computers

THE KIDS DENTIST-DAVID GILLHAM DDS, Topeka, KS

Pediatric Dental Practice

Clinical Coordinator -February 2000-March 2008

Assist in all areas of dentistry; Comprehensive, Restorative, Conscious Sedation, Orthodontic Assistant and maintenance of

Patient records, Digital radiography, Band fitting, Impressions, Bracket placement, and Laboratory

Supervised 5 dental assistants; Create job descriptions, Performance Evaluations, Salary Evaluations

Maintain sterilized instruments, Preparation of treatment rooms, Order and stock supplies

Cross trained for front office duties; scheduling, insurance billing, treatment planning, and various office duties, instructed

and trained qualified staff for front office reception

Marketing and Public Relations liaison