es handbook august 2014
TRANSCRIPT
-
7/21/2019 ES Handbook August 2014
1/48
-
7/21/2019 ES Handbook August 2014
2/48
"
]KE@I OF DOB]IB]T
LB]UOMYD]LOB .............................................................................................................................. 4
LTT VLTLOB T]K]IAIB] ................................................................................................................. =
LTT TDHOO@ ALTTLOB ..................................................................................................................... =
LTT EI@LIFT ............................................................................................................................................ =
OYU OENID]LVIT (]hi LE @ikrbir Srofl`i) ................................................................................ 9
KMALBLT]UK]LOB KBM OUGKBL^K]LOB ............................................................................ 8
FKDY@]\ & T]KFF --- I@IAIB]KU\ TDHOO@ 53;=-53;9 ............................................... ;3
]HI S\S LB ]HI I@IAIB]KU\ TDHOO@ .............................................................................. ;9
@L]IUKD\/@KBGYKGI @IKUBLBG LB ]HI I@IAIB]KU\ TDHOO@ .......................... ; K-^ ........................................................ 5
-
7/21/2019 ES Handbook August 2014
3/48
#
LB]UOMYD]LOB
Lm `lji to offir you k`` k viry wkra wi`doai to I`iaibtkry Tdhoo` kt LTT.
Whithir you kri biw to thi sdhoo` or hkvi eiib pkrt of thi LTT fkal`y for akby yikrs L ka
suri thkt you kbm your dhl`mrib wl``, `lji ai, ei `oojlbg forwkrm wlth ixdltiaibt to thi
53;=/;9 kdkmiald yikr.
Kt LTT wi ibsuri thkt for iviry dhl`m lb our dkri wi imudkti to akji k mlffiribdi. K vltk`
stkrtlbg polbt to akji thls mlffiribdi ls to git to jbow k`` of our LTT fkal`lis so thkt wi dkb
worj togithir to aovi iviry dhl`m froa whiri thiy kri to p`kdis thiy bivir mrikat thiy dou`m
ei.
L `ooj forwkrm, ovir thi doalbg aobths, to gittlbg to jbow k`` of you kbm mivi`oplbg thi
pkrtbirshlps eitwiib hoai kbm sdhoo` thkt wl`` k``ow k`` of your dhl`mrib, our stumibts, to ei
hkppy, ibthuslkstld kbm sjl``im `ikrbirs, who kri dobflmibt lb uslbg thilr jbow`imgi kbm sjl``s to
akji k posltlvi mlffiribdi lb thilr owb `lvis kbm lb thi wor`m kroubm thia.
Wi`doai
Mirij Slbdheidj
I`iaibtkry Srlbdlpk`
-
7/21/2019 ES Handbook August 2014
4/48
$
LTT VLTLOB T]K]IAIB]
Imudktlbg to akji k mlffiribdi
LTT TDHOO@ ALTTLOB
Our alsslob ls to provlmi k au`tl-du`turk` imudktlobk` ibvlrobaibt for our stumibts lbwhldh thiy kdhlivi kdkmiald suddiss, pirsobk` growth kbm eidoai sodlk``y rispobsle`i
kbm kdtlvi g`oek` dltlzibs wlth kb kppridlktlob of `ikrblbg ks k `lfi-`obg prodiss.
Wi kddoap`lsh thls through kb lbtirbktlobk` kbm mybkald durrldu`ua mi`lvirim ey kbibthuslkstld kbm ixpirlibdim fkdu`ty kbm stkff lb pkrtbirshlp wlth stumibts, pkribts kbmgukrmlkbs, lb k dkrlbg kbm supportlvi doaaublty.
LTT EI@LIFT
LTT ls k doaaublty lb whldh>
]hi LE @ikrbir Srofl`i ls thi dori of our tikdhlbg kbm `ikrblbg prkdtldi
Autuk` rispidt kbm doaaubldktlob kri issibtlk` to thi imudktlobk` prodiss
Our mlvirsi au`tl-du`turk` doaaublty ls issibtlk` to our lmibtlty
K`` lbmlvlmuk`s kri ublqui kbm vk`uim
K`` lbmlvlmuk`s kri burturim to kdhlivi thilr fu`` potibtlk`
Ti`f-istiia ls mivi`opim lb k skfi kbm dkrlbg ibvlrobaibt
K`` lbmlvlmuk`s rif`idt ob kbm lbqulri lbto thilr ro`is kbm rispobslel`ltlis ks k
-
7/21/2019 ES Handbook August 2014
5/48
%
g`oek` dltlzibs
Wi strlvi for kdkmiald ixdi``ibdi for k`` stumibts
Lbtirbktlobk` Ekddk`kurikti Alsslob
]hi Lbtirbktlobk` Ekddk`kurikti klas to mivi`op lbqulrlbg, jbow`imgike`i kbm dkrlbgyoubg piop`i who hi`p to drikti k eittir kbm aori pikdifu` wor`m throughlbtirdu`turk` ubmirstkbmlbg kbm rispidt.
]o thls ibm thi orgkblzktlob worjs wlth sdhoo`s, govirbaibts kbm lbtirbktlobk`orgkblzktlobs to mivi`op dhk``ibglbg progrkaais of lbtirbktlobk` imudktlob kbmrlgorous kssissaibt.
]hisi progrkaais ibdourkgi stumibts kdross thi wor`m to eidoai kdtlvi,doapksslobkti kbm `lfi`obg `ikrbirs who ubmirstkbm thkt othir piop`i, wlth thilrmlffiribdis, dkb k`so ei rlght.
OYU OENID]LVIT (]hi LE @ikrbir Srofl`i)
]hi kla of k`` LE progrkas ls to mivi`op lbtirbktlobk``y albmim piop`i who, ridogblzlbg
thilr doaaob huakblty kbm shkrim gukrmlkbshlp of thi p`kbit, hi`p to drikti k eittirkbm aori pikdifu` wor`m. LE `ikrbirs strlvi to ei>
Lbqulrirs! Wi mivi`op our bkturk` durloslty. Wi kdqulri thi sjl``s bidisskry todobmudt lbqulry kbm risikrdh kbm show lbmipibmibdi lb `ikrblbg. Wi kdtlvi`y ibnoy`ikrblbg kbm thls `ovi of `ikrblbg wl`` ei sustklbim throughout our `lvis.
-
7/21/2019 ES Handbook August 2014
6/48
&
Jbow`imgike`i> Wi ixp`ori dobdipts, lmiks kbm lssuis thkt hkvi `odk` kbm g`oek`slgblfldkbdi. Lb so molbg, wi kdqulri lb-mipth jbow`imgi kbm mivi`op ubmirstkbmlbgkdross k erokm kbm ek`kbdi rkbgi of mlsdlp`lbis.
]hlbjirs> Wi ixirdlsi lbltlktlvi lb kpp`ylbg thlbjlbg sjl``s drltldk``y kbm driktlvi`y toridogblzi kbm kpprokdh doap`ix proe`ias, kbm akji riksob, ithldk` midlslobs.
Doaaubldktors> Wi ubmirstkbm kbm ixpriss lmiks kbm lbforaktlob dobflmibt`ykbm driktlvi`y lb aori thkb obi `kbgukgi kbm lb k vkrlity of aomis of doaaubldktlob.Wi worj iffidtlvi`y kbm wl``lbg`y lb do``keorktlob wlth othirs.
Srlbdlp`im> Wi kdt wlth lbtigrlty kbm hobisty, wlth k strobg sibsi of fklrbiss, nustldi
kbm rispidt for thi mlgblty of thi lbmlvlmuk`, groups kbm doaaubltlis. Wi tkjirispobslel`lty for our wob kdtlobs kbm thi dobsiquibdis thkt kddoapkby thia.
Opib-albmim> Wi ubmirstkbm kbm kppridlkti our owb du`turis kbm pirsobk`hlstorlis, kbm kri opib to thi pirspidtlvis, vk`uis kbm trkmltlobs of othir lbmlvlmuk`s kbmdoaaubltlis. Wi kri kddustoaim to siijlbg kbm ivk`uktlbg k rkbgi of polbts of vliw,kbm kri wl``lbg to grow froa thi ixpirlibdi.
Dkrlbg> Wi show iapkthy, doapksslob kbm rispidt towkrms thi biims kbm fii`lbgs ofothirs. Wi hkvi k pirsobk` doaaltaibt to sirvldi, kbm kdt to akji k posltlvimlffiribdi to thi `lvis of othirs kbm thi ibvlrobaibt.
Ulsj-tkjirs> Wi kpprokdh ubfkal`lkr sltuktlobs kbm ubdirtklbty wlth dourkgi kbmforithought, kbm hkvi thi lbmipibmibdi of splrlt to ixp`ori biw ro`is, lmiks kbmstrktiglis. Wi kri erkvi kbm krtldu`kti lb mifibmlbg our ei`lifs.
Ek`kbdim> Wi ubmirstkbm thi laportkbdi of lbti``idtuk`, physldk` kbm iaotlobk`ek`kbdi to kdhlivi pirsobk` wi`` eilbg for othirs kbm oursi`vis.
Uif`idtlvi> Wi glvi thoughtfu` dobslmirktlob to our owb ikrblbg kbm'()'*+',-'./' 3*' 3;5' 4= 399'99 3,6 7,6'*943,6 =7* 94*',84+434+=,9 +, =*6'* 4=
97))=*4 =7* 5'3*,+,8 3,6 )'*9=,35 6':'5=)>',4.
-
7/21/2019 ES Handbook August 2014
7/48
0
-
7/21/2019 ES Handbook August 2014
8/48
1
KMALBLT]UK]LOB KBM OUGKBL^K]LOB
Kmalblstrktlvi Ttrudturi
]hi Group
Lbtirbktlobk` Tdhoo` Sti. @tm. ls k prlvkti`y owbim orgkblzktlob thkt provlmis kblbtirbktlobk` imudktlob, risu`tlbg lb quk`lfldktlobs for ublvirslty ibtrkbdi throughout thiwor`m. D`kssis rkbgi froa prisdhoo` through thi flrst two yikrs of kb Kairldkb do``igiprogrka. ]hi group ls doaprlsim of thi LTT Lbtirbktlobk` Tdhoo`, thi Dibtir forKairldkb Imudktlob, thi Eilnlbg Lbtirbktlobk` Tdhoo` Tlbgkpori (ELTT). ]hi offldis of thiDhlif Ixidutlvi Offldir, togithir wlth thi vkrlous kmalblstrktlvi mipkrtaibts, provlmisupport to thi kdkmiald lbstltutlobs. ]hi group strudturi ls showb ob thiorgkblzktlobk` dhkrt.
Hikm of Tdhoo`
Ars. Akrgkrit K`vkriz ls thi Hikm of Tdhoo` kbm hks thi rispobslel`lty for thi kdkmialdkmalblstrktlob of thi sdhoo` wlthlb thi riqulriaibts of thi Doaalttii of Akbkgiaibt(Tdhoo` Eokrm). Hir fubdtlob ls to fkdl`ltkti thi ovirk`` imudktlobk` prodiss throughsupirvlslob of tikdhirs, durrldu`ua p`kbblbg, lbtir-mlsdlp`lbkry doopirktlob, kbmlap`iaibtktlob of po`ldlis dobslstibt wlth thi imudktlobk` wi`fkri of thi stumibts kbmthi posltlvi mivi`opaibt of thi sdhoo` lb `lbi wlth LTT phl`osophldk` gok`s. Ars. K`vkriz
sirvis ob thi LTT Akbkgiaibt Doaalttii.
I`iaibtkry Srlbdlpk`
Mirij Slbdheidj ls thi I`iaibtkry Tdhoo` Srlbdlpk`. Hi ls prlakrl`y rispobsle`i for thimkl`y opirktlobs of thi I`iaibtkry Tdhoo` ob Sktirsob Dkapus.
Almm`i Tdhoo` Srlbdlpk`
]la Wk`sh ls thi Almm`i Tdhoo` Srlbdlpk`. Hi ls prlakrl`y rispobsle`i for thi mkl`yopirktlobs of thi Almm`i Tdhoo` ob thi Sktirsob Dkapus.
Hlgh Tdhoo` Srlbdlpk`
Ai` Hughis ls thi Hlgh Tdhoo` Srlbdlpk`. Thi ls prlakrl`y rispobsle`i for mkl`yopirktlobs of thi Hlgh Tdhoo` ob Sristob Dkapus.
-
7/21/2019 ES Handbook August 2014
9/48
2
-
7/21/2019 ES Handbook August 2014
10/48
?C
FKDY@]\ & T]KFF --- I@IAIB]KU\ TDHOO@ 53;=-53;9
Ttkff Aiaeir Sosltlob Iakl` Kmmriss
Akrgkrit K`vkriz Hikm of LTT ak`vkrizClss.imu.sg
Mirij Slbdheidj I`iaibtkry Srlbdlpk` mplbdheidjClss.imu.sg
Thkryb Tjrtld S\S/Durrldu`ua & KsstI`iaibtkry Srlbdlpk`
ssjrtldClss.imu.sg
@l`y Obg Tidritkry `l`yobgClss.imu.sg
Ibmrlkby Kemu` Kmalblstrktlvi Offldir ibmrlkbykemu`Clss.imu.sg
Grkdi Dhodj
Tltl Ukhkyu
Kmalsslob Akbkgir
Ksslstkbt Akbkgir
grkdidhodjClss.imu.sg
sltlrkhkyuClss.imu.sg
Bursi Mk`nlt Jkpur isbursiClss.imu.sg
Jkr`k Eimggoom
K`lsob Dkalri (Ikr`y\ikrs ]ika @ikmir)
J; jreimggoomClss.imu.sg
kdkalriClss.imu.sg
-
7/21/2019 ES Handbook August 2014
11/48
??
Hkzi` Hk``lmky
@ikh Wrlght
Tobnk Bldho`s
J5 hkzi`hk``lmkyClss.imu.sg
`wrlghtClss.imu.sg
sbldho``sClss.imu.sg
Tui Tjyi (]ika @ikmir)
\vobbi ]lbg`i
Hlak Vibjktiswkrkb
Grkmi ; suisjyiClss.imu.sg
ytlbg`iClss.imu.sg
hlakvClss.imu.sg
Yyib Bguyib
Mieorkh Aksob
Nkbldi Vkb Hk`trib (]ika@ikmir)
Grkmi 5 ubguyibClss.imu.sg
mkasobClss.imu.sg
nivkbhk`tribClss.imu.sg
Thkbiz Dkerkk` (]ika@ikmir)
Kbmy Ultdhli
Kay Joo
Bktkshk Eudj`iy
Grkmi 4 sdkerkk`Clss.imu.sg
krltdhliClss.imu.sg
kjooClss.imu.sg
beudj`iyClss.imu.sg
Kbnkbk Mkyk` (]ika@ikmir)
]obl Fkvi``l
Krlkbk Uihu
Grkmi = kmkyk`Clss.imu.sg
tfkvi``lClss.imu.sg
krihuClss.imu.sg
-
7/21/2019 ES Handbook August 2014
12/48
?"
Thkgub Ekt`kw (]ika@ikmir)
Mirrldj Dhkb
Grkmi 9 sekt`kwClss.imu.sg
mdhkbClss.imu.sg
@lbmk Mu
\kbSlbg ^hko
Eil @lkbg
Akbmkrlb
`lbmkmuClss.imu.sg
yphkoClss.imu.sg
`lkbgeilClss.imu.sg
Ttkdiy Moug`ks Ausld smoug`ksClss.imu.sg
Dkro`yb Uigkb Krt drigkbClss.imu.sg
Bkthkb Horbi
Mlbo Krbk`mo
SI bhorbiClss.imu.sg
kmlboClss.imu.sg
Hugh Akd`ikb
Vkbii Vkgkbkthkb
Ttumibt Tupport hakd`ikbClss.imu.sg
vkbiiClss.imu.sg
Mi`oris Mu`y
Nkblibbi Vkughkb
Kmvish Tlbgh
IT@
mmu`yClss.imu.sg
navkughkbClss.imu.s
kslbghClss.imu.sg
-
7/21/2019 ES Handbook August 2014
13/48
?#
Eus Dobtrkdtor> Ar. Wl``lka C sdhoo`eusClss.imu.sg
Jkti Eobm @ltirkdy Tupport jeobmClss.imu.sg
Do`lb Gk``kghir L] Fkdl`ltktor/]ikdhir dgk``kghirClss.imu.sg
Tuskb Grkbt @ikrblbg Dibtir/@lerkry pktirsob`lerkryClss.imu.sg
Mibbls ]io Fkdl`ltlis Akbkgir mtioClss.imu.sg
-
7/21/2019 ES Handbook August 2014
14/48
?$
-
7/21/2019 ES Handbook August 2014
15/48
?%
]HI S\S LB ]HI I@IAIB]KU\ TDHOO@
How ls @ikrblbg Orgkblzim lb thi S\S Frkaiworj?
]hi S\S Wlthlb thi Imudktlobk` Frkaiworj
Kt thi hikrt of thi S\S phl`osophy ls k doaaltaibt to strudturim, purposifu` lbqulry ksthi `ikmlbg vihld`i for `ikrblbg.
]hi S\S mrkws ob risikrdh kbm eist prkdtldi froa k rkbgi of bktlobk` systias wlth kwik`th of jbow`imgi kbm ixpirlibdi froa lbtirbktlobk` sdhoo`s to drikti ri`ivkbt,dhk``ibglbg kbm ibgkglbg imudktlobk` frkaiworj for stumibts.
S\S ls k doaprihibslvi kpprokdh to tikdhlbg kbm `ikrblbg wlth kb lbtirbktlobk`durrldu`ua aomi` thkt provlmis gulmi`lbis for whkt stumibts shou`m `ikrb, k tikdhlbgaithomo`ogy kbm kssissaibt prkdtldis.
=7* K=-79 +9 =,
6':'5=)+,8 4
-
7/21/2019 ES Handbook August 2014
16/48
?&
]hrough thi S\S your dhl`m wl``>
Ibgkgi lb strudturim, purposifu` lbqulry kdtlvi`y eilbg lbvo`vim lb thilr owb`ikrblbg
Mivi`op k miip ubmirstkbmlbg of laportkbt dobdipts through thi lbqulry
kpprokdh
Dobmudt risikrdh lbto kriks whldh hkvi `odk` kbm g`oek` slgblfldkbdi
Kdqulri kbm prkdtldi k rkbgi of trkbsmlsdlp`lbkry sjl``s
Ei ibdourkgim to mivi`op posltlvi kttltumis towkrms `ikrblbg, thi ibvlrobaibtkbm othir piop`i through thi `ikrbir profl`i kbm kttltumis
Hkvi thi opportublty for lbvo`viaibt lb rispobsle`i kdtlob kbm sodlk` sirvldi
-
7/21/2019 ES Handbook August 2014
17/48
?0
How Wl`` \our Dhl`m @ikrb lb thi S\S?
Kb ovirvliw of thi S\S frkaiworj wlth thi ]rkbsmlsdlp`lbkry Tjl``s
Srogrkaai of Lbqulry
]hi S\S durrldu`ua ls dibtirim ob slx Yblts of Lbqulry kt ikdh grkmi `ivi` (four lb J;kbm J5). Lb ormir to offir k ek`kbdim progrkaai of ublts kt ikdh grkmi `ivi`, thi S\Shks lmibtlflim slx trkbsmlsdlp`lbkry thiais riprisibtlbg slgblfldkbt jbow`imgi kriks. K``
-
7/21/2019 ES Handbook August 2014
18/48
?1
grkmi `ivi`s stumy obi ublt froa ikdh jbow`imgi krik.
]hi slx-trkbsmlsdlp`lbkry thiais kri>
Who wi kri
Kb lbqulry lbto thi bkturi of thi si`f: ei`lifs kbm vk`uis: pirsobk`, physldk`, aibtk`, sodlk`kbm splrltuk` hik`th: huakb ri`ktlobshlps lbd`umlbg fkal`lis, frlibms, doaaubltlis, kbmdu`turis: rlghts kbm rispobslel`ltlis: whkt lt aikbs
to ei huakb.
Whiri wi kri lb p`kdi kbm tlai
Kb lbqulry lbto orlibtktlob lb p`kdi kbm tlai: pirsobk` hlstorlis: hoais kbm nourbiys:thi mlsdovirlis, ixp`orktlobs kbm algrktlobs of huakbjlbm: thi ri`ktlobshlps eitwiibkbm thi lbtirdobbidtimbiss of lbmlvlmuk`s kbm dlvl`lzktlobs
froa `odk` kbm g`oek` pirspidtlvis.
How wi ixpriss oursi`vis
Kb lbqulry lbto thi wkys lb whldh wi mlsdovir kbm ixpriss lmiks, fii`lbgs, bkturi,du`turi, ei`lifs kbm vk`uis: thi wkys lb whldh wi rif`idt ob, ixtibm kbm ibnoy ourdriktlvlty: our kppridlktlob of thi kisthitld.
How thi wor`m worjs
Kb lbqulry lbto thi bkturk` wor`m kbm lts `kws: thi lbtirkdtlob eitwiib thi bkturk`wor`m (physldk` kbm elo`ogldk`) kbm huakb sodlitlis: how huakbs usi thilrubmirstkbmlbg of sdlibtlfld prlbdlp`is: thi lapkdt of sdlibtlfld kbm
tidhbo`ogldk` kmvkbdis ob sodlity kbm ob thi ibvlrobaibt.
How wi orgkblzi oursi`vis
Kb lbqulry lbto thi lbtirdobbidtimbiss of huakb-akmi systias kbm doaaubltlis: thi
-
7/21/2019 ES Handbook August 2014
19/48
?2
strudturi kbm fubdtlob of orgkblzktlobs: sodlitk` midlslob-akjlbg: idoboald kdtlvltlis kbmthilr lapkdt ob huakbjlbm kbm thi ibvlrobaibt.
Thkrlbg thi p`kbit
Kb lbqulry lbto rlghts kbm rispobslel`ltlis lb thi strugg`i to shkri flblti risourdis wlthothir piop`i kbm wlth othir `lvlbg thlbgs: doaaubltlis kbm thi ri`ktlobshlps wlthlb kbmeitwiib thia: kddiss to iquk` opportubltlis: pikdi kbm dobf`ldt riso`utlob.
*]hi doap`iti progrkaai of lbqulry kbm othir S\S moduaibts dkb ei vliwim obour LTT Wieslti kt www.lss.imu.sgubmirKdkmialds/Durrldu`ua/ S\S Uisourdis. Skribtlbforaktlobk` sisslobs wl`` ei hi`m murlbg thi sdhoo` yikr.
@L]IUKD\/@KBGYKGI @IKUBLBG LB ]HI I@IAIB]KU\
TDHOO@
@kbgukgi ls fubmkaibtk` to S\S `ikrblbg kbm ls kt thi dori of our ibtlri durrldu`ua.
Kt LTT, stumibts `ikrb `kbgukgi, `ikrb through `kbgukgi, kbm `ikrb keout `kbgukgi lb kbibvlrobaibt whiri thiy kri kdtlvi`y ibgkgim lb ksjlbg quistlobs kbm so`vlbg proe`ias,akjlbg aikblbg, thlbjlbg rif`idtlvi`y kbm eul`mlbg ibmurlbg ubmirstkbmlbgs.
LTT ridogblzis thkt thi kdqulsltlob kbm dobtro` of `kbgukgi dobtrleutis to gibulbiiapowiraibt for lbmlvlmuk`s lb sodlity, kbm thkt lb ormir to kmiqukti`y iqulp stumibts
for suddiss lb thilr `lvis, lt ls drudlk` thkt thiy mivi`op profldlibdy kbm ixpirtlsi lbspikjlbg, `lstiblbg, rikmlbg kbm wrltlbg lb k wlmi rkbgi of aomi kbm riglstirs.
LTT I`iaibtkry fostirs thi mivi`opaibt of ikdh stumibts fu`` `ltirkdy potibtlk` throughthi lbtigrktlob of hoai, sdhoo` kbm doaaublty. LTT ei`livis iviry stumibt dkb eisuddissfu` lb `ltirkdy kbm dkb eidoai kb lbmipibmibt rikmir, wrltir kbm spikjir.]hrough dkrifu``y p`kbbim rikmlbg lbstrudtlob kbm k ek`kbdim ltirkdy kpprokdh,
-
7/21/2019 ES Handbook August 2014
20/48
"C
stumibts wl`` `ikrb strktiglis thkt support thi dobtlbuim growth ks `lfi-`obg rikmirs,wrltirs kbm spikjirs (tkjib froa LTT @ltirkdy Gulmi`lbis 53;5).
How ls @ltirkdy ls ]kught kt LTT?
]hi mivi`opaibt of issibtlk` `ltirkdy sjl``s rikmlbg, wrltlbg, spikjlbg kbm `lstiblbg ls kvltk` pkrt of k stumibts `ltirkdy mivi`opaibt. K`` stumibts ridilvi kb ibrldhim `kbgukgilbstrudtlob lb whldh Ibg`lsh ls thi prlakry `kbgukgi. Wlth thi kla to aovi stumibtsfroa supportim to lbmipibmibt `ikrblbg lb @ltirkdy,
-
7/21/2019 ES Handbook August 2014
21/48
"?
Eoth thi IT@ kbm thi d`kssrooa tikdhirs worj do``keorktlvi`y kbm kri doaalttim toaiitlbg thi biims of thi stumibts. ]hi IT@ tikdhirs aiit wiij`y wlth thi d`kssrooatikdhirs to p`kb kbm progrka for lbmlvlmuk` stumibt suddiss. Kt LTT wi ei`livi thktIbg`lsh @kbgukgi sjl``s mivi`op eist whib stumibts kri ibgkgim lb `ikrblbg dobtibt`lbjim to thilr d`kssrooa stumlis kbm tkught lb k siquibtlk` ormir. @kbgukgi `ikrblbg lb
DEID Zdobtibt eksim Ibg`lsh durrldu`uaQ provlmis purposifu`, aikblbgfu`, kbm kuthibtldopportubltlis for IT@ stumibts (Thort, ; Ikdh siaistir k fii ls dhkrgim for thi IT@support sirvldis kbm thi Flbkbdi Mipkrtaibt gibirktis thls lbvoldi.
Ttumibts kri dobtlbuk``y aobltorim kbm kssissim lb ormir to mitiralbi whib thiy akyaovi lbto k aori lbmipibmibt phksi of `kbgukgi mivi`opaibt or to ixlt thi progrka.
Akbmkrlb
@ikrblbg thi host doubtry `kbgukgi ls kb issibtlk` doapobibt of thi S\S. Lt ls k`solaportkbt lb thkt kdqulrlbg `kbgukgis ibrldhis dogbltlvi fubdtlobs kbm `ikms to griktir
lbtirbktlobk` ubmirstkbmlbg kbm kb kppridlktlob of othir du`turis. Ibg`lsh ls thi`kbgukgi of lbstrudtlob kt LTT, kbm wi offir Akbmkrlb to k`` stumibts froa J-; throughGrkmi 9. Lb thi ikr`y yikrs, Akbmkrlb fodusis ob `ikrblbg eksld doaaubldktlob sjl``sthrough ork` prkdtldi, ibgkglbg thi stumibts lb spikjlbg kbm `lstiblbg kdtlvltlis. Ttkrtlbgkt Grkmi 5, Akbmkrlb ls `ivi`im lbto thrii groups lb ormir to aiit thi mlffiribtlktim`ikrblbg biims of thi stumibts. Whibivir possle`i, Akbmkrlb lbstrudtlob ls lbtigrktimlbto thi Yblts of Lbqulry, howivir lt ls k`so k jiy kla to mivi`op k eksld foubmktlob lbthi `kbgukgi.
-
7/21/2019 ES Handbook August 2014
22/48
""
IT Ttumibt Tupport Tirvldis
LTT lbtirbktlobk` Tdhoo` klas to sirvi k`` dhl`mrib who dkb eibiflt froa our progrka,glvib thi risourdis kvkl`ke`i, whl`i kdjbow`imglbg thi dobtrleutlobs akmi ey thimlvirslty of `ikrbirs to our `ikrblbg doaaublty. Wi ei`livi thkt dhl`mrib hkvi ublquidhkrkdtirlstlds, lbtirists kbm `ikrblbg kel`ltlis kbm thkt stumibts rispobm eist toimudktlobk` progrkas thkt kri mivi`opaibtk``y kpproprlkti kbm aiit thilr lbmlvlmuk`biims.
]hi IT Ttumibt Tupport Srogrka klas to provlmi k aomi` of sirvldis thkt aktdhstumibts spidlk` biims> riaimlk`, `ikrblbg dhk``ibgis kbm ibrldhaibt. ]hi @ikrblbgTupport stkff lbd`umis tikdhirs wlth trklblbg lb Tpidlk` Imudktlob. ]hi @ikrblbg Tupportstkff worjs lb doormlbktlob wlth thi Ttumibt Tupport ]ika lb ormir to rispobm torifirrk`s kbm provlmi lbforak` kssissaibt, progrkas kbm sirvldis for thisi stumibts.]hi Ttumibt Tupport ]ika lbd`umis> thi Srlbdlpk`, IT@ tikdhirs, @ikrblbg Tupporttikdhirs, kbm d`kssrooa tikdhirs. Ttumibts lmibtlflim for @ikrblbg Tupport Tirvldis akyridilvi mlffiribtlktim lbstrudtlob lb thilr owb d`kssrooas kbm/or lb thi @ikrblbgTupport risourdi krik, mipibmlbg ob thilr lbmlvlmuk` biims kbm thi kvkl`kel`lty ofsirvldis.
Kmalsslobs
Whl`i LTT ls issibtlk``y bob-si`idtlvi kbm stumibts lb thi i`iaibtkry kri kddiptimwlthout kb ixkalbktlob, thi Srlbdlpk` ls kuthorlzim lb kddormkbdi wlth thi TtumibtTupport Gulmi`lbis bot to kddipt stumibts for whoa thi sdhoo` fii`s lt hks lbkmiquktirisourdis kbm who alght dk`` for spidlk`lst tikdhlbg whldh thi sdhoo` dkbbot provlmi ork mlsproportlobkti kaoubt of thi tikdhirs tlai.
LTT ls doaalttim to ibsurlbg thi suddiss of iviry stumibt kbm lt ls towkrms thls gok`thkt, whiri kpproprlkti, wi riquist pkribts to rispidt our ridoaaibmktlob of kbkssissaibt of thilr dhl`ms `ikrblbg biims. ]hi sdhoo` risirvis thi rlght to mitiralbiwhithir our durribt risourdis dkb aiit thi stumibts biims. Whiri bidisskry, outslmisirvldi provlslob kt kb kmmltlobk` dost to thi pkribts aky ei ridoaaibmim. Lt lslaportkbt to boti thkt wi hkvi `laltim `ikrblbg support kvkl`ke`i kbm thkt stumibts wlthal`m `ikrblbg biims shou`m ei ke`i to fubdtlob lb k aklbstrika d`kss. Lf ovir k pirlom of
-
7/21/2019 ES Handbook August 2014
23/48
"#
tlai, biims iairgi whldh kri eiyobm thi risourdis thkt thi sdhoo` dkb provlmi, kaori kpproprlkti imudktlobk` sittlbg wl`` ei ridoaaibmim.
@ltirkdy Tupport
Lb thi 53;;-53;5 kdkmiald yikr, thi IT eigkb supportlbg stumibts lb thilr `ltirkdykdqulsltlob wlth k @ltirkdy Tupport ]ikdhir. Our stumibts erlbg mlvirsi `lbgulstldekdjgroubms kbm wkys of ikrblbg how to rikm kbm wrlti. ]o hi`p thia kdqulri thibiimim `kbgukgi sjl``s to ei suddissfu` lb thilr imudktlobk` progrka, thi `ltirkdy supporttikdhir wl`` do``keorkti wlth tikdhirs to provlmi eoth ixtibslvi supports lb thisi kriks,ks wi`` ks mivi`oplbg ibrldhaibt strktiglis for thosi stumibts who biim to furthir thilrlbstrudtlob. ]hi `ltirkdy support tikdhir wl`` worj eoth lb d`kssrooas kbm aky pu`` outstumibts for lbmlvlmuk` or group lbstrudtlob.
K`` Grkmi ; stumibts ubmirtkji kb kssissaibt dk``im thi Ikr`y @ltirkdy Foubmktlob (I@F)to sdriib for phobo`ogldk` kwkribiss kbm rikmlbiss for rikmlbg kbm wrltlbg kbm aotorkbm sibsory sjl``s bidisskry for aklbtklblbg fodus, posturi kbm hkbmwrltlbg sjl``s.Ttumibts kri glvib sak`` group lbtirvibtlob wlthlb thi sdhoo` mky lb thls krik lf biimimto support thilr ikr`y `ltirkdy mivi`opaibt.
O]HIU KDKMIALD SUOGUKAT
AK]HIAK]LDT
]hi gok` of thi S\S Akthiaktlds durrldu`ua ls to strudturi akthiaktlds imudktlob sothkt dhl`mrib ixpirlibdi thi ibnoyaibt kbm fksdlbktlob of akthiaktlds kbm sii thi vk`uikbm laportkbdi of lt ks thiy gklb dobflmibdi kbm sjl``s. Wi ei`livi thkt k`` dhl`mrib biimto ei doafortke`i wlth k erokm rkbgi of akthiaktldk` lmiks ks wi`` ks krlthaitldk`opirktlobs. Ttumibts wl`` gklb issibtlk` ubmirstkbmlbg kbm sii ri`ktlobshlps lb thiakthiaktldk` kriks, whldh riprisibt thi aklb strkbms of thi durrldu`ua>
Thkpi kbm spkdi
Aiksuriaibt
Buaeir
Skttirb kbm fubdtlob
Mktk hkbm`lbg
-
7/21/2019 ES Handbook August 2014
24/48
"$
Tpidlk` iaphksls ls p`kdim ob akthiaktldk` `ltirkdy, aibtk` akth kbm proe`ia-so`vlbgixpirlibdis, thilr kpp`ldktlobs, kbm thi laportkbdi of doaaubldktlbg akthiaktldk`lmiks iffidtlvi`y. Wi ei`livi lt ls laportkbt thkt stumibts kdqulri akthiaktldk`ubmirstkbmlbg ey dobstrudtlbg thilr owb aikblbg, through ivir-lbdrikslbg `ivi`s ofkestrkdtlob. Lt ls ixpidtim thkt dhl`mrib wl`` kpp`y privlous`y `ikrbim jbow`imgi ks thiy
progriss through thi akthiaktlds durrldu`ua. Aoriovir, lt ls fubmkaibtk` to thiphl`osophy of thi S\S thkt, slbdi lt ls to ei usim lb dobtixt, akthiaktlds ls tkught lbri`ivkbt, rik`lstld dobtixts, rkthir thkb through kb kttiapt to lapkrt k flxim eomy ofjbow`imgi mlridt`y to stumibts. ]hi durrldu`ua rif`idts hlgh stkbmkrms for akstiry ofspidlfld grkmi `ivi` oenidtlvis. K`` grkmi ivi`s usiAkth LbvistlgktlobskbmAkthIxiap`krs ks thi progrka foubmktlob kbm thisi kri supp`iaibtim wlth othir akthrisourdis.
Vlsuk` Krts
]hi LTT Vlsuk` Krt progrka rubs dobdurribt`y kbm lb do``keorktlob wlth akby of thi S\Sublts of Lbqulry, howivir lt aky k`so tkji lts owb pkth. Ttumibts usi k`` of thi `ikrbirprofl`i sjl``s kdross thi yikr lb mlvirsi krt eksim kdtlvltlis. ]hiri kri opportubltlis totry mlffiribt aktirlk`s kbm kpp`y thia lb mlffiribt wkys, rkbglbg froa kestrkdt,ixprissloblstld kbm ixpirlaibtk` aithoms, to trkmltlobk` mrkwlbg, pklbtlbg kbm aomi`akjlbg sjl``s. Ttumibts kla to mivi`op k rkbgi of sjl``s through oesirvktlob,miaobstrktlobs, ixpirlaibtktlob, prkdtldi kbm eilbg lbtromudim to mlffiribt krt foraskbm kpprokdhis. ]hiy kri ibdourkgim to mivi`op dobflmibdi lb kpp`ylbg virek`, physldk`kbm vlsuk` doaaubldktlob sjl``s. ]hiy ixp`ori kbm ixpriss lmiks ks wi`` ks miekti kbmkbk`yzi dobdipts through group kbm lbmlvlmuk` worj. ]hi yikr du`albktis lb k who`ii`iaibtkry sdhoo`Krt Ixhlelt.
Shysldk` Imudktlob
Shysldk` Imudktlob (SI) offirs dhl`mrib thi opportublty to ixp`ori thi dkpkel`ltlis ofthilr eomlis kbm thi vkrlity of wkys lb whldh thiy kri ke`i to usi thilr eomlis to so`vislap`i proe`ias, tkdj`i kpproprlkti physldk` dhk``ibgis, akblpu`kti iqulpaibt orkppkrktus, kbm ixpriss thiasi`vis lb k rkbgi of sltuktlobs. Dhl`mrib wl`` ei ixposim to kbuaeir of kdtlvltlis thkt wl`` mivi`op gross aotor sjl``s thkt aky `ktir ei kpp`lim lb
vkrlous sports. Dhl`mrib wl`` eidoai kwkri of skfi eihkvlor prkdtldis whib ibgkglbg lbphysldk` kdtlvltlis, ridogblzi thi laportkbdi of fklr p`ky, doopirktlvi eihkvlors kbm thikel`lty to fubdtlob ks pkrt of k group. Dhl`mrib wl`` ei lbtromudim to soai of thi wkysixirdlsi kffidts
thilr eomlis.
-
7/21/2019 ES Handbook August 2014
25/48
"%
]hi swlaalbg progrka tkjis p`kdi lb thi sprlbg siaistir, ovir k slx wiij pirlom.Ttumibts kri eusim to k bikrey swlaalbg doap`ix. Ttumibts wikr thilr SI ublforas obmkys whib thiy hkvi sdhimu`im SI. Ob swlaalbg mkys, thiy wl`` erlbg thilr swla wikrkbm dhkbgi kt sdhoo` or kt thi poo`.
Ausld
Ausld ls kb issibtlk` pkrt of thi S\S kbm doaaibdis kt thi Jlbmirgkrtib `ivi`.
]hi ausld durrldu`ua lb thi S\S ls akmi up of flvi strkbms>
Sirforalbg (slbglbg),
Sirforalbg (p`kylbg lbstruaibts),
Driktlbg kbm doaposlbg,
Botktlob kbm
@lstiblbg kbm kppridlktlob.
]hrough thi ausld progrka, stumibts wl`` hkvi thi dhkbdi to p`ky mlffiribt typis oflbstruaibts, to slbg kbm doaposi ausld kbm to ixp`ori thilr driktlvi si`f throughausldk` kdtlvltlis. Kb iaphksls ls p`kdim ob `ikrblbg keout ausld froa mlvirsi du`turis
kbm tlai pirloms. Ausld ls soaitlais `lbjim wlth thi d`kss Yblt of Lbqulry, eut whiri kbkturk` `lbj mois bot prisibt ltsi`f, lt ls tkught ks k stkbm-k`obi ublt.
K`` dhl`mrib tkji pkrt lb k promudtlob obdi k yikr, ks wi`` ks pirforalbg for lb- d`kssprisibtktlobs kbm kssiae`lis. Sirforalbg lb thls wky hi`ps thi dhl`mrib eul`m dobflmibdikbm furthir mivi`op doopirktlob sjl``s.
Ixtrk durrldu`kr kdtlvltlis, sudh ks k dholr, kri k`so offirim lb ausld.
Lbforaktlob kbm Doaaubldktlob ]idhbo`oglis (LD])
LD] lb thi S\S utl`lzis thi usi of k rkbgi of mlgltk` too`s, aimlk kbm `ikrblbgibvlrobaibts for tikdhlbg, `ikrblbg kbm kssisslbg. LD] supports kbm ibhkbdis `ikrblbg
-
7/21/2019 ES Handbook August 2014
26/48
"&
ks lt ls iffidtlvi`y lbtigrktim lbto thi ublts of lbqulry kbm `lbjim to rik` kbm prkdtldk`kpp`ldktlobs wlthlb thi d`kssrooa. Tpidlfld sjl``s wl`` k`so ei tkught, ks thiy kribidisskry for thi `ikrbir kt k pkrtldu`kr grkmi `ivi`. ]hi LD] sjl``s for tikdhlbg kbm`ikrblbg for k`` grkmi `ivi`s of thi LD] progrka k``ow for>
Lbvistlgktlbg
Lbvistlgktlbg ls to dkrry out k purposifu` lbqulry or risikrdh, to tist ixlstlbgubmirstkbmlbg, mlsdovir biw lbforaktlob kbm drikti biw ubmirstkbmlbg. ]hroughlbvistlgktlob, `ikrbirs drltldk``y ivk`ukti k vkrlity of sourdis, akjlbg dobbidtlobs kbmsybthislzlbg flbmlbgs to kpp`y jbow`imgi to rik`-`lfi dobtixts.
Driktlbg
Driktlbg ls k prodiss through whldh `ikrbirs kri provlmim wlth kb opportublty tolbbovkti kbm tist eoubmkrlis. @ikrbirs dobstrudt aikblbg, kpp`y drltldk` thlbjlbg kbm
orlglbk` lmiks to rik`-wor`m sltuktlobs, kbm shkri jbow`imgi through si`f-ixprisslob,proe`ia poslbg kbm proe`ia so`vlbg, kbm rif`idtlob.
Doaaubldktlbg
Doaaubldktlbg ls thi ixdhkbgi of lbforaktlob wlth vkrlous kumlibdis uslbg k rkbgi ofaimlk kbm forakts. Iffidtlvi doaaubldktors dobtrleuti to dross-du`turk` ubmirstkbmlbg,akji lbforaim dholdis whib midlmlbg ob too`s to krtldu`kti aikblbg, kbm provlmiri`ivkbt, slgblfldkbt fiimekdj to othirs.
Do``keorktlbg
Do``keorktlbg ls thi prodiss through whldh `ikrbirs vk`lmkti kbm bigotlkti lmiks kbmrikdh k miipir ubmirstkbmlbg kbm k g`oek` pirspidtlvi. @ikrbirs kri iapowirimthrough mlgltk` aimlk kbm ibvlrobaibts kbm through kdtlvi pkrtldlpktlob lb driktlbg kbmshkrlbg jbow`imgi.
Orgkblzlbg
Orgkblzlbg ls thi kel`lty to strudturi or krrkbgi dobbidtim ltias. @ikrbirs ubmirstkbmthkt LD] systias dkb ei usim to lbfora, kmkpt, akbkgi kbm proe`ia-so`vi murlbg thilrdriktlvi, doaaubldktlvi, kbm do``keorktlvi kbm lbvistlgktlvi prodissis. @ikrbirs akjidobbidtlobs, trkbsfir ixlstlbg jbow`imgi kbm lbmipibmibt`y ixp`ori biw tidhbo`oglis.
(]kjib froa LEO LD] lb thi S\S).
-
7/21/2019 ES Handbook August 2014
27/48
"0
]hi IT hks mivi`opim k Uispobsle`i Ysi po`ldy thkt k`` stumibts kbm pkribts (Grkmis 4-9) wl`` ridilvi lb thi eiglbblbg of thi sdhoo` yikr. Tkfi usi of ob-`lbi tidhbo`ogy wl`` eikb lbtigrk` pkrt of thi tikdhlbg progrka. Wi ibdourkgi pkribts to do``keorktikbm to siij support froa thi sdhoo` kbm kt kby tlai whib lssuisrigkrmlbg skfi usi krlsi.
KTTITTAIB] LB ]HI S\S
Kssissaibt ls k dobtlbuous prodiss thkt k``ows tikdhirs, pkribts kbm dhl`mrib tolmibtlfy kriks of stribgth kbm kriks thkt biim laproviaibt, ks wi`` ks thiiffidtlvibiss of thi progrka. Lt ls k mkl`y kdtlvlty kt LTT kbm tkjis vkrlous foras.]hiri kri two aklb dktigorlis of kssissaibt. Foraktlvi Kssissaibtls lbtirwovibwlth mkl`y `ikrblbg kbm hi`ps tikdhirs kbm stumibts flbm out whkt dhl`mrib k`rikmyjbow, ubmirstkbm kbm dkb mo lb ormir to p`kb for furthir stumibt `ikrblbg kbmgrowth. Foraktlvi kssissaibt oddurs throughout k `ikrblbg ublt or prodiss.Tuaaktlvi Kssissaibttkjis p`kdi kt thi ibm of k `ikrblbg ublt or prodiss. Lt ls kdhkbdi for stumibts, tikdhirs kbm pkribts to ivk`ukti progriss kbm miaobstrktiwhkt hks eiib `ikrbim ovir thi doursi of tlai. Lt ls k forak` ibmlbg polbt to ktkught ublt or of k prodiss eut bot bidisskrl`y thi ibm of stumibt `ikrblbg lb thikriks eilbg kssissim.
Kt LTT wi usi k rkbgi of kssissaibt too`s kbm strktiglis, whldh lbd`umi> oesirvktlobs,pirforakbdi kssissaibts sudh ks prisibtktlobs, miektis kbm ro`i-p`kys, promudt eksim
kssissaibts, qulzzis kbm tists kbm opib-ibmim tksjs. Ttumibts kri ivk`uktim obkssissaibt too`s sudh ks> ruerlds (stumibt kbm/or tikdhir mislgbim drltirlk),eibdhakrjs, dhidj`lsts, kbm dobtlbuuas thkt show progrisslob of kdhliviaibt.
K Sortfo`lo (do``idtlob of stumibt worj) ls jipt to shkri wlth pkribts kbm to miaobstrktihow stumibts kri progrisslbg murlbg thi yikr. Akby d`kssis kri worjlbg to prisibtthilr progriss ob i-portfo`los.
]hi S\S Ixhleltlob>Kt thi ibm of Grkmi 9 k`` stumibts pkrtldlpkti lb thi S\S Ixhleltlob.Lt ls k slgblfldkbt ivibt lb thi `lfi of k S\S sdhoo` kbm stumibt> kb opportublty forstumibts to ixhlelt thi kttrleutis of hi LE `ikrbir Srofl`i thkt thiy hkvi eiib mivi`oplbg
throughout thilr ibgkgiaibt wlth thi S\S kbm to di`ierkti thilr trkbsltlob froaSrlakry to Almm`i Tdhoo`. ]hi S\S Ixhleltlob ls kb 8-;3 wiij lb-mipth do``keorktlvilbqulry. Worjlbg lb groups, thi stumibts lbvistlgkti k rik`-`lfi lssui thkt ls lbtiristlbg tothia wlth thi purposi of driktlbg kb kdtlob p`kb to akji k mlffiribdi. ]ikdhirsaibtor stumibts through ikdh phksi of thi risikrdh pronidt. ]hi Ixhleltlob ls shkrimwlth aiaeirs of thi wlmir doaaublty kt thi ibm of thi prodiss,
\our dhl`ms progriss wl`` ei riportim to you rigu`kr`y eoth virek``y kbm lb wrltlbg. \ou
-
7/21/2019 ES Handbook August 2014
28/48
"1
kri ibdourkgim to p`ky kb kdtlvi ro`i lb supportlbg your dhl`ms `ikrblbg kbm stkylbg lbtoudh wlth thi tikdhir throughout thi yikr.
-
7/21/2019 ES Handbook August 2014
29/48
"2
GIBIUK@ SUODIMYUIT KBM LBFOUAK]LOB> K-^
Kesibdis/]krmlbiss
Lts laportkbt thkt stumibts kttibm sdhoo` ikdh mky. ]hiy kri k`so ixpidtim to ei obtlai for sdhoo` kbm for ikdh d`kss throughout thi mky.
Whib k dhl`m krrlvis `kti, biims to `ikvi sdhoo` ikr`y, or wlshis to go hoai wlth kfrlibm, s/hi aust glvi thi d`kssrooa tikdhir k boti froa thi pkribt or gukrmlkb. Lf youdhkbgi your sdhoo` `ikvlbg mitkl`s murlbg thi sdhoo` mky, you aust dobtkdt thi sdhoo`offldi to `it us jbow thi biw p`kbs. Lf you wlsh for your dhl`m to tkji pue`ld trkbsportor wk`j hoai lbmipibmibt`y, wi aust hkvi wrlttib piralsslob froa you. Whib you kri
`ikvlbg ikr`y wlth your dhl`m, p`iksi git k pkss lb thi IT offldi. ]hls hi`ps us to jbowwhiri stumibts kri kt k`` tlais. Ks wi``, wi ksj thkt lf you kri vlsltlbg thi dkapus,p`iksi dhidj lb wlth thi sdhoo` offldi. ]hls hi`ps us to jbow who ls ob dkapus kt kbytlai.
-
7/21/2019 ES Handbook August 2014
30/48
#C
Lf your dhl`m wl`` ei kwky froa sdhoo`, p`iksi phobi thi sdhoo` ey 7.99 k.a. ikdh mky tolbfora us. Lf your dhl`m trkvi`s ob thi sdhoo` eus kbm ls kesibt for kby `ibgth of tlai,p`iksi botlfy thi eus doapkby.
Kdtlob ks Tirvldi
Kdtlob ks Tirvldipronidts fora kb issibtlk` doapobibt of I`iaibtkry Tdhoo` S\Sdurrldu`ua ey hi`plbg to mivi`op lbtirbktlobk` dltlzibs, who kri ke`i to dobtrleuti tolssuis ri`ktim to `odk` kbm g`oek` doaaubltlis through lbtirdu`turk` kwkribiss kbmubmirstkbmlbg. Lt ls our ei`lif thkt wi shkri k rispobslel`lty for hi`plbg to akji thiwor`m k eittir p`kdi for iviryobi to `lvi lb.
]hi kdtlob doapobibt of thi S\S dkb lbvo`vi sirvldi lb thi wlmist sibsi of thi worm>sirvldi to fi``ow stumibts, kbm to thi `krgir doaaublty, eoth lbslmi kbm outslmi thisdhoo`. Kdtlob ks Tirvldi pronidts kt LTT wl`` aomi` kbm fkdl`ltkti kdtlob, whl`st k`sok``owlbg sdopi for stumibts to lbltlkti furthir kdtlob.
Gok`s> Kdtlob Ks Tirvldi kt thi I`iaibtkry>
Hks k `ikrblbg doapobibt through kdtlvi pkrtldlpktlob provlmlbg opportubltlis tousi sjl``s kbm jbow`imgi lb rik`-`lfi sltuktlobs
K``ows k stumibt to mivi`op kb kwkribiss of `odk` kbm g`oek` lssuis kbm to fostirk sibsi of dkrlbg for othirs kbm thi doaaublty.
Mivi`ops proe`ia so`vlbg strktiglis
Lbtigrktis kbm ixtibms durrldu`ua eiyobm thi d`kssrooa
Srovlmis strudturim tlai for stumibts to rif`idt.
K``ows for dobtlbulty kbm eul`mlbg of ri`ktlobshlps wlth piop`i kbm orgkblzktlobs,so Kdtlob ks Tirvldi pronidts or doapobibts of thi pronidt wl`` ei dkrrlim ovirfroa obi yikr to kbothir ks audh ks possle`i.
-
7/21/2019 ES Handbook August 2014
31/48
#?
Kftir-Tdhoo` Hours
Wi ksj thkt i`iaibtkry stumibts mo bot stky to p`ky ob thi p`kygroubm kftir sdhoo` forskfity kbm supirvlslob lssuis ub`iss thiy kri supirvlsim ey k tikdhir or kri kttibmlbg kbIDK. Whl`i wi ubmirstkbm thkt pkribts aky wkbt to hkvi soai tlai to dhkt ks thiykri pldjlbg up thilr dhl`mrib, wi ksj thkt you p`iksi `ikvi thi p`kygroubm krik ey 4>33p.a. Wi kppridlkti your support lb thls akttir.
Kppolbtaibts/Doaaubldktlob
Lt ls viry laportkbt thkt you fii` you hkvi kddiss to thi sdhoo` shou`m you hkviquistlobs or biim kmvldi. Lf you biim to akji kb kppolbtaibt wlth thi d`kss tikdhir,thi aost iffidtlvi wky to mo thls ls ey iakl` kbm stktlbg thi riksob for thi vlslt. Lf youwou`m `lji to vlslt thi d`kssrooa, p`iksi `it thi tikdhir jbow lb kmvkbdi.
]hiri kri tlais whib you fii` thkt you biim to mlsduss kb lssui or akji k doaaibt tothi Srlbdlpk`. Wi wkbt to ei kvkl`ke`i to pkribts kbm whl`i k mrop-lb aiitlbg ls botk`wkys possle`i, you aky kt kby tlai akji kb kppolbtaibt through thi IT Tidritkry.
Krrlvk` ]lais/Tdhoo` Mky
]hi sdhoo` mky offldlk``y eiglbs kt 7>99 k.a. kbm rubs ubtl` 5>59. Ttumibts aky krrlvi kbytlai kftir 7>43 kbm go mlridt`y to thi p`kygroubm (ixdipt for J; kbm J5 stumibts who
go to thi d`kssrooa). Wi ksj thkt pkribts mo bot krrlvi eifori 7>43 k.a. ks thiri ls bosupirvlslob for stumibts. K`so, wi ksj thkt you k`wkys mrlvi s`ow`y through thi pkrjlbg`ot ks you mrop off your dhl`mrib for k skfi krrlvk` for iviryobi! ]kxls kri piralttim toibtir eifori sdhoo` to mrop off stumibts kbm kftir IDKs lb thi kftirboob.
]hi I`iaibtkry Tdhoo` offldi hours kri froa 7>43 k.a. kbm =>43 p.a.
-
7/21/2019 ES Handbook August 2014
32/48
#"
Kssiae`lis
Ttumibts lb grkmis J; 9 kttibm kssiae`yiviry Frlmky. J; to Grkmi 5 oddurs froa;>33 p.a. ubtl` ;>43 p.a. kbm Grkmis 4 to 9 kttibm froa ;>=3 p.a. ubtl` 5>59 p.a. Kwkrmskri prisibtim, elrthmkys kri di`ierktim, kbm ikdh d`kss glvis k short prisibtktlob obdimurlbg thi yikr to hlgh`lght thilr `ikrblbg lb thi S\S or d`kss progrka. ]ikdhirs wl``botlfy pkribts whib thilr d`kss ls prisibtlbg kt kssiae`y so thkt you aky kttibm lf youwlsh. Kssiae`y ls k tlai whiri murlbg thi yikr stumibts who portrky spidlfld S\S`ikrbir profl`is or kttltumis kri ridogblzim wlth k spidlk` kwkrm.
Eihkvlork` Ixpidtktlobs kbm thi = Eis
LTT IT ridogblzis thkt si`f-mlsdlp`lbi kbm thi mivi`opaibt of rispobslel`lty kbm numgaibtls k dobtlbuous `ikrblbg prodiss. ]ikdhirs strudturi k dobslstibt kbm skfi ibvlrobaibtfor dhl`mrib whiri wi k`` aomi` kpproprlkti kbm rispidtfu` lbtirkdtlobs. ]hi S\S@ikrbir Srofl`ikbm thiKttltumis fora thi eksls of our eihkvlork` kgriiaibts.
Wi k`so hkvi k Domi of Dobmudtlb p`kdi lb thi IT. ]hls ls k slap`i eihkvlor p`kb togulmi kdtlobs kbm ls dk``im thi = Eis.
Ei Tkfi
Ei Uispidtfu`
Ei Hobist
Ei Uispobsle`i
]hi = Eis Domi of Dobmudtstrlvis for>
Istke`lshlbg kbm aklbtklblbg k burturlbg, skfi, ormir`y kbm supportlviibvlrobaibt
Srovlmlbg k dobslstibt, fklr prodiss kbm strudturi wlthlb whldh stumibts dkb`ikrb
-
7/21/2019 ES Handbook August 2014
33/48
##
Ibke`lbg our stumibts to ei skfi, rispidtfu`, hobist kbm rispobsle`i
Uidogblzlbg thi ublquibiss of ikdh stumibt lb ormir to support hia lb eilbgthilr eist
Yslbg thi S\S @ikrbir Srofl`i to gulmi our eihkvlor kbm kdtlobs
\ou aky vliw thi fu`` gulmi`lbis kt kby tlai ey dobtkdtlbg thi sdhoo` Srlbdlpk` or thid`kss tikdhir.
Lb `lbi wlth our = Eis Domi Of Dobmudt, thi ei`lif lb our I`iaibtkry Tdhoo` ls thkteu``ylbg eihkvlor ls bot kddiptke`i kbm wl`` bot ei to`irktim. ]o thls ibm>
]hi Tdhoo` Doaaublty (stumibts, stkff kbm pkribts) wl`` worj lb do-opirktlob
towkrms eul`mlbg kbm aklbtklblbg kb kbtl-eu``ylbg ithos lb thi sdhoo`.
]hi sdhoo` wl`` provlmi k hkppy, supportlvi kbm skfi ibvlrobaibt lb whldh
iviryobi dkb kdhlivi thilr fu`` potibtlk`.
Ttumibts kbm kmu`ts wl`` fii` ke`i to riport eu``ylbg eihkvlor, dobflmibt thkt thiy
wl`` ei `lstibim to kbm kdtlob tkjib to riaimy thi sltuktlob.
Ttumibts wl`` ei vk`uim kbm rispidtim lb thi sdhoo` doaaublty.
Ttumibts wl`` ei ibdourkgim to eidoai driktlvi, aotlvktim kbm `lfi`obg
`ikrbirs pripkrim for kb ivir-dhkbglbg, g`oek` doaaublty.
\ou aky ksj thi d`kss tikdhir or thi Srlbdlpk` for aori lbforaktlob ob thi Kbtl-eu``ylbggulmi`lbis istke`lshim lb thi IT.
Elrthmkys
Elrthmkys kri kdjbow`imgim lb thi d`kssrooas kbm thi I`iaibtkry Tdhoo` kssiae`y. Lfpkribts wlsh to provlmi k elrthmky dkji or trikts to shkri wlth thi stumibts lb thid`kssrooa, thiy shou`m botlfy thi tikdhir to sdhimu`i k sultke`i tlai. Wi ksj thkt you
rifrklb froa erlbglbg lb kb ovirkeubmkbdi of foom: ispidlk``y sugkry trikts thkt lapkdtob soai dhl`mribs dogbltlvi kel`lty kbm eihkvlor. ]hiri ls kb keubmkbdi of risikrdh obhow sugkr dkb bigktlvi`y lapkdt ob k dhl`ms hik`th.
Lf you kri p`kbblbg your dhl`ms prlvkti pkrty kbm you mo bot lbtibm to lbvlti K@@ thidhl`mrib froa your dhl`ms d`kss, p`iksi rifir to thi d`kss ti`iphobi `lst for kmmrissis kbm
-
7/21/2019 ES Handbook August 2014
34/48
#$
pirsobk` ti`iphobi buaeirs. Wi ksj thkt you p`iksi iakl` or ti`iphobi lbvltktlobsfroa hoai to kvolm hurt fii`lbgs for thosi who kri bot lbd`umim.
Iairgibdy Srodimuris
Flri mrl``s kbm ivkduktlob ixirdlsis kri dkrrlim out rigu`kr`y throughout thi yikr. \ourdhl`mrib wl`` ei wkrbim lb kmvkbdi for thi flrst flri ixirdlsi kt thi eiglbblbg of thi yikr.Futuri flri ixirdlsis wl`` ei dkrrlim out wlthout kmvkbdi wkrblbg. Skribts vlsltlbg thisdhoo` shou`m akji thiasi`vis fkal`lkr wlth thi flri prodimuris thkt kri d`ikr`y postimkroubm thi sdhoo`.
Ixtrk-Durrldu`kr Kdtlvltlis (IDK)
Ixtrk Durrldu`kr Kdtlvltlis (IDKs) kri offirim for k ;3-wiij pirlom lb eoth thi flrst kbmthi sidobm siaistir. ]hiy kri orgkblzim mlridt`y kftir sdhoo` kbm kri hi`m ob thisdhoo` dkapus whibivir possle`i. Oddkslobk``y, sportlbg IDKs wl`` doapiti off dkapuswlth othir sdhoo`s. Lbforaktlob rigkrmlbg spidlfld kdtlvltlis wl`` ei sibt out kt thieiglbblbg of ikdh tira. Wi ibdourkgi pkribts to put forth suggistlobs for IDKs froawlthlb thi Tlbgkpori doaaublty.
Ar. Bkthkb Horbi (SI tikdhir) wl`` ei doormlbktlbg thi IDKs for thi 53;=-53;9kdkmiald yikr.
Fli`m ]rlps
Tlbgkpori ls kb ixdi``ibt vibui for supportlbg thi S\S kbm thi imudktlobk` progrka.
Murlbg thi sdhoo` yikr, fli`m trlps wl`` ei tkjib to supp`iaibt kbm ixtibm `ikrblbg lb thid`kssrooa. ]ikdhirs wl`` botlfy pkribts of updoalbg trlps kbm oftib ksj for pkribtvo`ubtiirs to kddoapkby thi d`kss ob thi trlp. Siralsslob foras for fli`m trlps AYT] eislgbim kbm riturbim ob tlai.
Lb Grkmis 4-9 stumibts hkvi thi opportublty to tkji kb ovirblght dkap (5 blghts)ixpirlibdi, whldh ls usuk``y klaim kt eul`mlbg lbmipibmibdi kbm rispobslel`lty. Grkmi 5
-
7/21/2019 ES Handbook August 2014
35/48
#%
wl`` k`so go ob k obi-blght trlp murlbg thi sprlbg siaistir. Skribts wl`` ei wi``lbforaim of thisi trlps kbm k pkribt lbforaktlob sisslob wl`` ei orgkblzim to kbswirquistlobs pkribts aky hkvi.
Hik`th/Bursi
]hi I`iaibtkry Tdhoo` hks k fu``-tlai bursi ob muty (7>43 k.a. to =>43 k.a. kbm shkrimwlth thi Almm`i Tdhoo`). ]hi bursi ls stktlobim lb thi I`iaibtkry Tdhoo` offldi krik.
Biw stumibts to LTT Lbtirbktlobk` Tdhoo` kri riqulrim to doap`iti kbm riturb thi
sdhoo` aimldk` fora to thi bursi. K physldk` ixkalbktlob ls strobg`y ridoaaibmim kt`ikst iviry othir yikr. Lt ls ixtriai`y laportkbt thkt thi sdhoo`eilbforaim of kby upmktis lb k physldk` dobmltlob or kby spidlk` hik`thor aimldk` kttibtlob thi dhl`m riqulris. For ixkap`i, wi hkvi stumibts thkthkvi spidlfld k``irglis riqulrlbg ipl-pibs or aimldktlob kbm k`` LTT fkdu`ty kbm stkff wl``biim to ei kwkri of thisi stumibts kbm thilr aimldk` biims. S`iksi akji suri thkt youdobtkdt thi sdhoo` bursi lf your dhl`m riqulris spidlfld aimldk` kttibtlob.
Laaublzktlob
S`iksi dhidj your hik`th ridorms kbm akji suri your dhl`m hks ridilvim k`` bidisskrylaaublzktlobs. Murlbg thi sdhoo` yikr, thi bursi wl`` ei rivliwlbg thi laaublzktlobskbm aky dobtkdt you to upmkti lf biimim.
L``bissis/Mlsiksis
Ks lb kby sdhoo`, wi oftib hkvi stumibts wlth doaaubldke`i mlsiksis kbm wi wl`` k`irtyou whib k stumibt hks eiib mlkgbosim wlth sudh mlsiksi. Wi wl`` usi thi `odk`Tlbgkpori hik`th gulmi`lbis whib thisi dksis krlsi.
Aimldktlob
Aimldktlob dkb ei erought to sdhoo` lf lt ls issibtlk` to thi hik`th of thi stumibt. ]hiaimldlbi or kddoapkbylbg wrlttib stktiaibt aust ei d`ikr`y akrjim wlth thi stumibtsbkai, dorridt moskgi, kbm pkribts slgbkturi. ]hls prisdrleim aimldlbi aust ei sibt tothi sdhoo` bursis offldi. ]hi sdhoo` bursi ls thi ob`y pirsob who wl`` kmalblstirprisdrleim aimldlbi.
-
7/21/2019 ES Handbook August 2014
36/48
#&
Group Sirsobk` Kddlmibt Lbsurkbdi for Ttumibts
]hi sdhoo`s Group Sirsobk` Kddlmibt Lbsurkbdi for Ttumibts dovirsmikth/mlske`iaibt/lbnurlis lf kddlmibts krlsi whib thi lbnurim stumibt ls>
Wlthlb thi sdhoo` prialsis
]kjlbg pkrt lb sdhoo` kdtlvltlis lb Tlbgkpori kuthorlzim ey kbm ubmir thisupirvlslob of thi sdhoo` kuthorltlis, kbm/or
]rkvi`lbg to kbm froa sdhoo` or sdhoo` kdtlvltlis.
]hls po`ldy aky ei rivliwim kt thi sidritkrlk` offldis lb thi rispidtlvi sdhoo`s. Skribtskri kmvlsim to purdhksi kmmltlobk` dovirkgi lf thiy fii` thkt thi sdhoo`s lbsurkbdi lslbsuffldlibt. Furthir lbqulrlis dkb ei rifirrim to thi Huakb Uisourdi Offldi kt ourSristob dkapus.
Hoaiworj
]hi sdhoo` ei`livis thkt doap`itlob of hoaiworj ksslgbaibts, ibdourkgim kbmaobltorim ey pkribts, ls pkrt of thi `ikrblbg ixpirlibdi. Ksslgbaibts kri sit lb ormirto ixtibm `ikrblbg, rilbfordi sjl``s, kbm istke`lsh lbmipibmibt hkelts of stumy. ]hikaoubt of hoaiworj lbdriksis wlth kgi kbm grkmi `ivi`. ]hi fo``owlbg gulmi`lbisout`lbi thi fubmkaibtk`s of thi hoaiworj po`ldy.
I`iaibtkry Tdhoo`> S\S
;. GYLMI@LBIT
;.;Hoaiworj wl`` ei pripkrim lb k wky thkt ls>
Ui`ivkbt to thi sdhoo` progrkaai
Kpproprlkti to thi stumibts kel`ltlis
;.5 Ttumibts kbm pkribts shou`m ei kwkri of thi ixpidtim tlai of thi kdtlvlty kbmthls wl`` ei dobslstibt wlthlb yikr `ivi`s.
-
7/21/2019 ES Handbook August 2014
37/48
#0
;.4 \ikr `ivi` lbforaktlob wl`` lbd`umi hoaiworj ixpidtktlobs kt thi stkrt of ikdhyikr.
;.=.Uikmlbg shou`m ei ibdourkgimob k blght`y eksls, bot bidisskrl`y dobflbim tosdhoo` eksim risourdis.
;.9 Whiri aithom ls laportkbt kb ixkap`i shou`m ei provlmim for stumibts.
;.6 Worj sit wl`` ei lbtromudim kbm ixp`klbim ey thi tikdhir kbm fo``owim up wlthstumibts kt thi doap`itlob of thi tksj.
;.7 Fiimekdjob stumibts kdhliviaibts, mlffldu`tlis, pkrtldlpktlob itd wl`` eirigu`kr`y provlmim ey thi tikdhir, stumibt kbm pkribt.
;.8 Ybmir spidlk` dlrduastkbdis aori tlai aky ei riqulrim to doap`itiriqulriaibts.
5. Lap`iaibtktlob
5.; Hoaiworj wl`` ei sit lb do``keorktlob wlth k`` tikdhirs kt thi yikr `ivi`.
5.5 ]hi tlaifrkai for whib hoaiworj ls sibt hoai kbm erought ekdj wl` eidobslstibt kdross thi yikr `ivi`.
5.4 ]ikdhirs kt ikdh yikr `ivi` wl`` p`kb ri`ivkbt kdtlvltlis kpproprlkti to stumibtskel`ltlis.
5.= ]lai kbtldlpktim for doap`itlob of hoaiworj tksjs (whldh aky lbd`umi LX@,akth kdtlvltlis ri`ktlbg to d`kssrooa worj, Ukz Jlms, Tpi``lbg Dlty kbm ublt worj)kbm pirsobk` rikmlbg (of eoojs si`idtim ey thi stumibt kt thilr kpproprlkti `ivi`)Aobmky to ]hursmky wl`` ei>
J5> ;3 ;9 albutis of rikmlbg
Grkmi ;> ;3 albutis of hoaiworj tksjs kbm ;3 albutis of pirsobk` rikmlbg
-
7/21/2019 ES Handbook August 2014
38/48
#1
Grkmi 5> ;9 albutis of hoaiworj tksjs kbm ;9 albutis of pirsobk` rikmlbg
Grkmi 4> 53 albutis of hoaiworj tksjs kbm ;9 albutis of pirsobk` rikmlbg
Grkmi => 53 albutis of hoaiworj tksjs kbm 53 albutis of pirsobk` rikmlbg
Grkmi 9> 43 albutis of hoaiworj tksjs kbm 53 albutis of pirsobk` rikmlbg
5.9 ]hi tlai suggistim for pirsobk` rikmlbg ls thi alblaua riqulrim. Lt ls ixpidtimthkt stumibts wl`` jiip k rikmlbg `og kbm k`so doap`iti pirsobk` rikmlbg ovir thiwiijibms.
5.6 ]ikdhirs wl`` ibsuri thkt hoaiworj ixpidtktlobs kri ixp`klbim d`ikr`y kbmmlsduss thi doap`itim worj wlth thilr stumibts.
Lt ls thi tikdhirs rispobslel`lty to ivk`ukti thi hoaiworj kbm to botlfy pkribts lf kstumibt ls bot molbg whkt ls riqulrim. Ikdh stumibt wl`` ridilvi k hoaiworj mlkryor rikmlbg ridorm eooj. Lt ls thi rispobslel`lty of pkribts to dhidj kbm slgb thihoaiworj mlkry iviry mky to aobltor stumibt pirforakbdi.
S`iksi dobsu`t wlth thi d`kssrooa tikdhir lf you hkvi kby quistlobs ordobdirbs rigkrmlbg hoaiworj lssuis.
@ikrblbg Uisourdi Dibtri (@lerkry)
Our dkapus hks k @UD kpproprlkti to thi kgi rkbgi of stumibts. ]hi IT @lerkrlkb wl``worj wlth ikdh d`kss tikdhir to mivi`op our dhl`mribs lbtirist lb eoojs kbm riflbi thilrrisikrdh sjl``s. Ob k mislgbktim mky ikdh wiij, thi stumibts vlslt thi `lerkry to dhkbgithilr eoojs. ]hi @lerkry Ksslstkbt wl`` botlfy pkribts whib thilr dhl`m hks bot riturbimthilr eorrowim eoojs. Lf k stumibt ls ubke`i to riturb thi eooj kftir k sit pirlom oftlai, lt wl`` ei thi pkribts rispobslel`lty to euy k slal`kr eooj to rip`kdi thi `ost eooj.
-
7/21/2019 ES Handbook August 2014
39/48
#2
]hi stumibts k`so usi thi @UD throughout thi wiij lb dobnubdtlob wlth thilr d`kssworj. ]hi @UD ls risourdim wlth doaputirs thkt hkvi kddiss to thi Lbtirbit ks wi`` ksk vkrlity of softwkri ri`ktim to d`kss Yblts of Lbqulry.
Skribt Dobtkdt/Iairgibdlis
Lt ls issibtlk` thkt pkribts jiip thi d`kss tikdhir kbm thi offldi lbforaim of kby dhkbgisto your phobi buaeirs, iakl`s kbm iairgibdy dobtkdt buaeirs. Ikdh fkal`y fl``s lb kfora ks thiy ibtir thi sdhoo` eut thls mktk aky oftib dhkbgi murlbg thi sdhoo` yikr. Lbormir for thi sdhoo` to ei ke`i to dobtkdt you kt kby tlai rigkrmlbg your dhl`m, p`iksi
k`wkys glvi thls biw lbforaktlob to thi sdhoo`.
\ou aky iakl` thi offldi uslbg `l`yobgClss.imu.sg wlth thls lbforaktlob.
LTT I`iaibtkry Tdhoo` Iairgibdy Srodimuris>
Lb dksi of k sirlous lbnury, thi bursi or sdhoo` riprisibtktlvi wl``>
;st dk`` kb kaeu`kbdi/kbm or trkbsport thi dhl`m to iairgibdy sirvldis kt G`ibIkg`is Hospltk`
5bm botlfy thi pkribts
4rm - dk`` thi iairgibdy dobtkdt lf thi pkribts kri bot kvkl`ke`i
Lf k modtor ls riqulrim, thi bursi or sdhoo` riprisibtktlvi wl``>
;st dk`` thi pkribts
5bm dk`` thi iairgibdy dobtkdt lf thi pkribts kri bot kvkl`ke`i
-
7/21/2019 ES Handbook August 2014
40/48
$C
Skribt Tupport
]hi risikrdh ovirwhi`albg`y miaobstrktis thkt pkribt lbvo`viaibt lb dhl`mrib's`ikrblbg ls posltlvi`y ri`ktim to kdhliviaibt. ]hi risikrdh shows thkt thi aori
lbtibslvi`y pkribts kri lbvo`vim lb thilr dhl`mrib's `ikrblbg, thi aori k dhl`m kdhlivis kbmworjs to hls/hir potibtlk`. Furthir, pkribt lbvo`viaibt ls posltlvi`y ri`ktim to eibifltsothir thkb stumibt kdhliviaibt. ]hisi eibiflts lbd`umi kttltumi towkrm sdhoo` ortowkrm pkrtldu`kr suenidt kriks, si`f-dobdipt, aotlvktlob, d`kssrooa eihkvlor, tlaispibt ob hoaiworj, kbm ixpidtktlobs for obi's futuri.
Glvib thi laportkbdi of pkribt lbvo`viaibt, LTT ixpidts pkribts to support thilr dhl`msimudktlob lb thi fo``owlbg wkys>
Tupport thi Mivi`opaibtk` Biims of \our Dhl`m
Ei pktlibt kbm supportlvi.
Mo bot doapkri your dhl`m wlth othirs. Ikdh dhl`m ls ublqui kbm `ikrbsmlffiribt`y.
Akji suri your dhl`m gits ibough s`iip (8-;3 hours pir blght) kbm ikts
butrltlous, ek`kbdim aik`s, ispidlk``y erikjfkst.
Ei opib to mlsdusslob of your dhl`ms kdkmiald, ks wi`` ks, sodlk`, kbm pirsobk`
suddissis kbm strugg`is.
Doaaubldkti to your dhl`m thkt hls/hir iffort, progriss, kbm kdhliviaibt kriiquk``y vk`uim. Ttumibts wl`` mo thilr eist ey molbg thilr owb worj.
Istke`lsh k Fkal`y Du`turi of @ikrblbg
Ksj your dhl`m keout hls/hir sdhoo` mky. Ksj keout thi mkys `issobs kbm whktyour dhl`m `ikrbim. Thow kb lbtirist ks your dhl`m misdrleis thi sdhoo` mky.Thkri your owb `ikrblbg ixpirlibdis kbm show your dhl`m risourdis thkt youaky hkvi lb your owb hoai thkt ri`kti to your dhl`ms `ikrblbg ixpirlibdis.
Ksj your dhl`m whkt hoaiworj s/hi hks to mo ikdh iviblbg kbm offir your hi`pkbm support.
-
7/21/2019 ES Handbook August 2014
41/48
$?
Srovlmi k qulit kbm doafortke`i spkdi kbm tlai for your dhl`m to mo hoaiworj.
Ibdourkgi your dhl`m to erlbg hoai eoojs to rikm froa thi sdhoo` `lerkry.
Tit kslmi kt `ikst 53 albutis k blght for thi who`i fkal`y to rikm togithir orlbmipibmibt`y, lb Ibg`lsh or lb your bktlvi `kbgukgi. ]kji soai tlai to mlsdusswhkt you kri rikmlbg.
Ibdourkgi your dhl`m to wrlti `ittirs to fkal`y kbm frlibms.
Doaaubldkti thi laportkbdi of imudktlob kbm sdhoo` kttibmkbdi to your dhl`m.
Krrkbgi fkal`y ho`lmkys kroubm thi sdhoo` dk`ibmkr.
Skribt-]ikdhir Dobfiribdis
Skribt ]ikdhir Dobfiribdis kri hi`m two tlais murlbg thi sdhoo` yikr, obi Odtoeirkbm obi lb Kprl`, for grkmis J; through Grkmi 9. ]hi Odtoeir dobfiribdi lbvo`vispkribts, stumibts kbm thi tikdhir. ]hi Kprl` Dobfiribdi ls Ttumibt-@imwhiristumibts wl`` prisibt si`idtim plidis of worj to mlsduss wlth pkribts kbm wl``miaobstrkti kdtlvlty-eksim `ikrblbg. Ttumibts wl`` rif`idt kbm kbk`yzi thilr worjskap`is, miaobstrktlbg jbow`imgi kbm progriss lb thi progrkaai.
]hi purposi of thisi dobfiribdis ls to mlsduss stumibt progriss kbm to p`kb kpproprlktiaithoms for aklbtklblbg or laprovlbg thi prisibt stkbmkrm of kdhliviaibt. D`kssrooatikdhirs wl`` krrkbgi kppolbtaibts for thisi dobfiribdis.
Wi ibdourkgi pkribts to dobtkdt tikdhirs kt kby tlai to mlsduss thilr dhl`ms imudktlob.
Skribt-]ikdhir Kssodlktlob (S]K)
]hi Skribt-]ikdhir Kssodlktlob (S]K) wks foraim to fkdl`ltkti doaaubldktlobseitwiib pkribts, tikdhirs, kbm thi sdhoo`. ]hi klas of thi S]K kri>
-
7/21/2019 ES Handbook August 2014
42/48
$"
;. ]o proaoti thi wi``-eilbg of thi sdhoo`
5. ]o orgkblzi kdtlvltlis for aiaeirs
4. ]o ibdourkgi k posltlvi rkpport eitwiib thi sdhoo` kbm thi hoai
\ou wl`` ridilvi lbforaktlob froa thi S]K kt vkrlous tlais throughout thi yikr. K``pkribts kri aiaeirs of thi S]K kbm your pkrtldlpktlob dkb ei of grikt support to thistumibts kt LTT, so wi ibdourkgi you to eidoai lbvo`vim.
Ikdh d`kss hks k pkribt riprisibtktlvi who ksslsts lb orgkblzlbg kdtlvltlis for pkribts lbri`ktlob to d`kss biims. K@@ pkribts kri riquistim to provlmi k dobtkdt ti`iphobibuaeir kbm hoai kmmriss for thi d`kss `lst to ksslst doaaubldktlobs ri`ktim to yourdhl`m. Kmmltlobk``y, k sdhoo` `lst ls aklbtklbim rigkrmlbg spidlk` lbtirists or kriks lb
whldh you wou`m `lji to pkrtldlpkti. S`iksi `it us jbow how you wou`m `lji to eilbvo`vim lb sdhoo` `lfi.
Sirsobk` Sropirty
S`iksi `kei` k`` thi ltias stumibts erlbg to sdhoo` to hi`p ibsuri thkt ltias dkb eiriturbim lf thiy kri alsp`kdim. S`iksi dhidj lb thi `ost kbm foubm eox sltuktim lb thigroubm f`oor jltdhib krik for alsp`kdim ltias.
Wi ksj thkt stumibts mo bot erlbg ixpibslvi toys or frkgl`i oenidts to sdhoo`. Lftikdhirs riquist thisi oenidts, thiy wl`` riaklb lb thi d`kssrooa. Lf pirsobk` ltiaseidoai k mlstrkdtlob or kbboykbdi lb thi d`kssrooa, thiy wl`` ei tkjib kbm riturbim
whib thi stumibt ls mlsalssim froa d`kss kt thi ibm of thi sdhoo` mky. Ttumibts kri k`soksjim bot to erlbg aobiy to sdhoo` ub`iss thiri ls kb orgkblzim ivibt.
Uiport Dkrms (Srogriss riports)
-
7/21/2019 ES Handbook August 2014
43/48
$#
Uiport dkrms kri sibt hoai wlth stumibts two tlais murlbg thi sdhoo` yikr, lbMidiaeir kbm kt thi ibm of thi sdhoo` yikr. ]hi purposi of thi riport dkrm ls to>
Lbtirprit stumibt kdhliviaibt kbm iffort ri`ktlvi to thi stumibts kel`ltlis
Hlgh`lght kriks of airlt or dobdirb
Ttribgthib doaaubldktlob eitwiib thi sdhoo` kbm thi hoai
\ou kri ibdourkgim to mlsduss thi riport dkrm wlth your dhl`m kbm to dobtkdt thi d`ksstikdhir shou`m you hkvi kby quistlobs or wou`m `lji to mlsduss lt furthir.
Tdhoo` Tupp`lis
]hi d`kssrooa tikdhir, ks biimim, glvis stumibts lb grkmis J; through Grkmi 9 vkrlousgibirk` sdhoo` supp`lis murlbg thi sdhoo` yikr. ]hisi supp`lis kri lbd`umim lb thisdhoo` fiis. Ob dirtklb oddkslobs, tikdhirs aky ksj for pkribts to provlmi dirtklbsbkdjs, itd. for k d`kss di`ierktlob. ]hi d`kss tikdhir wl`` glvi k lst of issibtlk`s for thi
yikr to you kt thi eiglbblbg of thi yikr.
Tbkdj/@ubdh
Murlbg thi doursi of thi mky, ikdh stumibt wl`` biim k sbkdj for alm-aorblbg erikj kbmk `ubdh. Ttumibts lb Grkmis J; 9 aky ormir k hot `ubdh through our dkbtiib sirvldi
kbm thls ls mobi through thi offldi ob k aobth`y eksls. Aibus wl`` ei sibt hoai wlthstumibts for ikdh four-wiij pirlom. Ttumibts aky k`so erlbg k pkdjim `ubdh froa hoailf thiy wlsh. ]hls wl`` ei storim lb thi rifrlgirktor sltuktim lb ikdh d`kssrooa.
Wi ksj thkt stumibts erlbg butrltlobk` sbkdjs kbm ubdh fooms. Iktlbg sugkr kbmprodissim fooms dkb hkvi k mitrlaibtk` lapkdt ob soai dhl`mribs dogbltlvi kel`lty. Wikppridlkti your dobdirb kbm dkri lb thls lssui.
-
7/21/2019 ES Handbook August 2014
44/48
$$
K`` stumibts biim to hkvi sivirk` mrlbjs for thls hot, hualm d`lakti kbm akby stumibts(stkrtlbg kt Grkmi ;) erlbg k fl``im wktir eott`i, whldh thiy dkb ri-fl`` kt sdhoo`. Wktirls kb issibtlk` i`iaibt for thls hot kbm hualm wikthir! Wi suggist thkt you k`soprovlmi k hkt for outslmi p`ky.
Tpidlk` Ivibts
YB Mkyls usuk``y thi flrst hlgh`lght of our dk`ibmkr kbm ls di`ierktim lb thi I`iaibtkryTdhoo` wlth k vkrlity of kdtlvltlis rif`idtlbg our au`tldu`turk` popu`ktlob. Lt ls k spidlk`tlai of yikr for our sdhoo`, kbm pkribts kri ibdourkgim to pkrtldlpkti wlth thilrdhl`mrib kbm thi tikdhirs to akji thls di`ierktlob k aiaorke`i mky. K pkribtdoaalttii ls lb p`kdi to support thi orgkblzktlob of thls ivibt kbm you wl`` ridilvilbforaktlob keout lt stkrtlbg lb Tiptiaeir.
Ikdh Midiaeir thi IT wl`` pirfora k Midiaeir Dobdirt or Sromudtlob. Kvibui ls sidurim off dkapus so thkt k`` pkribts dkb kttibm. Lt ls kbothir opportublty tohlgh`lght thi tk`ibts of our stumibts.
Lb thi sprlbg, thi S]K spobsors k Fub Fklrob thi Sktirsob Dkapus. Gkais kbmkdtlvltlis kri orgkblzim ey pkribts, stumibts kbm tikdhirs for k`` LTT fkal`lis to ibnoy.Fubms kri rklsim for sirvldi `ikrblbg pronidts kbm sdhoo`-ri`ktim pronidts.
ITTports Mky> Lb ]ira ; k`` stumibts wl`` ei lbvo`vim lb orgkblzim sports ivibts.]hls wl`` ei hi`m off-dkapus kbm stumibts wl`` ei eusim to thi vibui. Skribts krilbvltim to kttibm kbm to hi`p wlth thi ivibts lf thiy wlsh.
IT Twla Gk`k> Kt thi du`albktlob of thi slx wiij swlaalbg lbstrudtlob kbm lb thiaobth of Aky, k`` stumibts pkrtldlpkti lb k swla gk`k whiri thiy dkb miaobstrktithi sjl``s thiy hkvi `ikrbim. Kgklb, stumibts kri eusim to thi vibui kbm k`` pkribtskri lbvltim to kttibm kbm to hi`p wlth ivibts.
-
7/21/2019 ES Handbook August 2014
45/48
$%
Ttumibt Doubdl`
Kb I`iaibtkry Ttumibt Doubdl` prisibts k ublqui opportublty for youbg stumibts to`ikrb orgkblzktlob, `ikmirshlp kbm tikaworj sjl``s kbm pripkris thia for `ktir stumibt`ikmirshlp. ]hi IT Ttumibt Doubdl` hks i`idtim offldirs kbm d`kss riprisibtktlvis froaikdh grkmi eiglbblbg kt Grkmi ;. Wi hkvi two tikdhir fkdl`ltktors who support thiorgkblzktlob kbm midlslob akjlbg prodiss.
Our i`iaibtkry Ttumibt Doubdl` hi`ps p`kb kdtlvltlis for thi sdhoo` kbm d`kssis. ]hisikdtlvltlis vkry mipibmlbg ob whkt thi stumibt doubdl` midlmis. I`iaibtkry sdhoo`kdtlvltlis kri usuk``y fub kbm bob-tkxlbg for thi doubdl` to p`kb. ]hiy k`so hi`p tolmibtlfy wkys lb whldh thi sdhoo` kbm `ikrblbg ibvlrobaibt alght ei laprovim upob.
]ikdhlbg Ksslstkbts
]ikdhlbg ksslstkbts provlmi vk`uke`i support to tikdhirs kbm stumibts throughout thiI`iaibtkry Tdhoo` ey supportlbg thi `ikrblbg ibvlrobaibt lb thi d`kssrooa. ]hiovirk`` rispobslel`lty of thi ]K ls to ksslst lb thi sodlk` kbm imudktlobk` mivi`opaibt ofstumibts ubmir thi gulmkbdi of d`kss tikdhirs kbm thi Hikm of Tdhoo`. ]hi ]K supportsthi d`kss tikdhir lb lap`iaibtlbg sdhoo` progrkaais kbm lb pirforalbg mutlis ksriquistim ey thi d`kssrooa tikdhir.
]i`iphobi
Lf stumibts aust dobtkdt hoai, thiy aky usi thi ti`iphobi lb thi offldi kftir gklblbgpiralsslob froa k tikdhir/sidritkry to mo so. ]hi usi of thi ti`iphobi wl`` eiristrldtim to laportkbt lssuis. Lf you biim to `ikvi k aisskgi for your dhl`m, thi
sidritkry wl`` tkji thi aisskgi kbm wl`` pkss lt to thi stumibt kt k sultke`i tlai.
Ttumibt pirsobk` ti`iphobi usi> Lf stumibts lb thi I`iaibtkry Tdhoo` mo dkrry k aoel`iphobi, wi ksj thkt thiy riaklb lb thi stumibt ekgs ubtl` thi ibm of thi mky. Thou`m kstumibt biim to tk`j wlth k pkribt, thi riquist aust go through thi tikdhir kbm thibakmi lb thi sdhoo` offldi.
-
7/21/2019 ES Handbook August 2014
46/48
$&
]rkbsportktlob
Euslbg dkb ei krrkbgim ey dobtkdtlbg thi sdhoo`-kpprovim eus doapkby> EusDobtrkdtor> Ar. Wl``lka C sdhoo`eusClss.imu.sg
Skribts aky akji othir krrkbgiaibts lb ormir to ibsuri thkt thilr dhl`m krrlvis kbm`ikvis sdhoo` kt thi kpproprlkti tlais.
Eusis wl`` mipkrt froa thi sdhoo` tib albutis kftir d`kssis kri mlsalssim. Lf dhl`mrib kribot uslbg thi eus sirvldis, pkribts aust krrkbgi to hkvi thia pldjim up wlthlb thls tib-albuti pirlom.
Lf k stumibt who rigu`kr`y doaautis ey sdhoo` eus lbtibms to usi k`tirbktlvitrkbsportktlob ob k glvib mky, p`iksi ibsuri thkt k boti ls sibt to thi d`kssrooatikdhir.
S`iksi kmmriss kby dobdirbs rigkrmlbg thi sdhoo` eus sirvldi to Ar. Wl``lka t
Wi wou`m `lji our eus trlps to ei ibnoyke`i kbm skfi for k`` who rlmi ob thia.]hirifori kt LTT wi>
K`wkys slt wlth our siktei`ts ob
@lstib to kbm rispidt kby kmu`t glvlbg us lbstrudtlobs
Tpikj qulit`y
Mo bot ikt or mrlbj ob eusis
Jiip our hkbms to oursi`vis
-
7/21/2019 ES Handbook August 2014
47/48
$0
Ysi kpproprlkti `kbgukgi
]i`` eus worjirs lf thiri kri kby proe`ias
Skribts wl`` ei dobtkdtim whib stumibts kri hkvlbg eihkvlork` dhk``ibgis ob thi eus.]hiri ls k systia for riportlbg eus lssuis ikdh mky to thi d`kss tikdhir or thi Srlbdlpk`.
Tdhoo` Kttlri
Yblforas kri riqulrim lb thi sty`is kbm do`ors prisdrleim ey thi sdhoo`. Ttumibtsshou`m ei lb ublfora wlthlb two wiijs froa thi mkti thiy eiglb sdhoo`. ]hisi dkb eioetklbim rikmy-akmi froa thi sdhoo` tkl`ors>
[YIIBTWK\ THOSSLBG DIB]IU DOUOBK]LOBTHOSSLBG S@K^K
#34-=< #35-==K
; [uiibswky 987 Eujlt ]lakh Uokm
Tlbgkpori ;= 6=7 @owir Tdhoo` stumibts kri bot ibdourkgim to wikr niwi`ry othir thkb kwrlstwktdh. Dhl`mrib wlth plirdim ikrs biim sak``, bob-mkbg`lbg ikrrlbgs. Lb thi lbtiristof skfity, bo niwi`ry aky ei worb murlbg S.I. d`kss.
-
7/21/2019 ES Handbook August 2014
48/48
Shysldk` Imudktlob> Yblforas kri k`so riqulrim for thi SI progrka kbm dkb eipurdhksim kt thi keovi shops. Kt thi eiglbblbg of thi sdhoo` yikr, your dhl`ms d`ksstikdhir wl`` glvi you k dopy of thi SI sdhimu`i kbm stumibts shou`m wikr thilr ublforato sdhoo` ob thls mky. SI d`kssis kri hi`m ob thi prialsis. Twlaalbg wl`` ei hi`m lbthi `kst tira kbm thi stumibts wl`` ei eusim off to thi Mi`tk swla doap`ix, whldh ls
bikr to thi sdhoo`.
Frii Mriss Mky> Borak``y thi `kst Frlmky of ikdh aobth ls Frii Mriss Mky. Ob thlsmky thi stumibts (J; Grkmi 9) aky wikr thilr rigu`kr d`othis to sdhoo`. Howivir, wiriquist thkt k`` stumibts wikr skfi kbm sibsle`i shois to ibsuri thkt thiy kri skfi whibp`kylbg murlbg erikj tlais. Skribts wl`` ei botlflim whib Frii Mriss Mky oddurs.