eservizi corporate prsentation xerox

E-Servizi S.p.A. Via Alberto Ascari 148 00142 Roma (RM) Italia T +39 06 51609911F +39 06 51 960378 [email protected] www.eservizi.it / shop.eservizi.it

GLOBAL DOCUMENT SOLUTION PROVIDER

CORPORATEPRESENTATION

EASY FAST COMPETENCE

EasyFast

Competence

INTRODUCTION PAG 3

HISTORY PAG 4

NUMBERS PAG 5

WHO WE ARE PAG 6

MISSION PAG 7

STRATEGY PAG 8

PAG 9CDA / MANAGER

PAG 12

GROUP

PAG 14

VALUE PROPOSITION

PAG 16

SOLUTION / PRODUCTS

COMMERCIAL PARTNER

FACILITIES

PAG 22

PAG 23

INDEX

version 2.1 2015

3CORPORATE PRESENTATION

INTRODUCTION

MAURO RICCICEO E-SERVIZI S.P.A.

Companies are required to constantly improve their performance, sometimes with an impact on their profit. Globalization means getting quickly adapted to this transformation, which results in a crack between winners and loosers. Companies should start to consider the crisis as an opportunity, improving and adapting their strategies.

Our hardware and software platforms are not the solution, but if they‘re strategically integrated and utilized, they can become a tool for improving efficiency and productiviy, open new markets and serving new customers.

4 CORPORATE PRESENTATION

HISTORY

2015 2014

KONICA MINOLTA

E-SERVIZI GETS TO MILAN BUYING STAKES OF INNOVATION SRL

BUYS THE MAJORITY OF LOGATEK

NOTA BENE SRL IS FOUNDED IN ROME, STRICTLYCONNECTED WITHBRAND XEROX

CAPITAL INCREASE TO 1,4 MLN EURO AND BUYS STAKES OF DYNAGO SOLUTIONS

MARKETING & COMMUNICATION BECOME STRATEGIC ASSETS

PROJECT CRM

PROJECT GO TO MARKET

PROJECT ITBUSINESS PARTNER

XEROX PLATINUM PARTNER

PROJECT CUSTOMER CENTER COMPANY

ALLIANCE PROGRAM

E-SERVIZI ISFOUNDED

E-SERVIZI BECOMESA SPA AND ACQUIRES NOTA BENE

BUYS THEMAJORITY OFAMG SYSTEM SRL

ACQUIRESCOPYITALIA


NUMBERS

95EMPLOYEES AND CONSULTANTS, WITH 50MORE PEOPLE EMPLOYED IN SPIN-OFFS

700TONS OF PAPERMOVED EVERY YEAR

460DEMONSTRATIONS ORGANIZED EVERY YEARAT ROME AND MILAN DEMO CENTERS

6.500PRINTERSINSTALLED

10.000ORDERS MANAGED /EVERY YEAR

13.200ALLCUSTOMERS


WHO WE ARE

E-Servizi SpA, Global Document Solutions Provider, was born in the 1991 in Rome with the name Nota Bene Srl. Today is one of the main Italian and European partner of Xerox, as well as member of the Xerox Platinum Partner network.

Specialized in Office and Graphic Arts printing equipment, technical support on hardware and software and training about products, with pluriannual investments in acquisitions and partecipations in the office automation and document management context, E-Servizi SpA is confirmed ad a true Global Solution Provider, enable to face all the document solutions needs.

Specialized in the treatment of the document in all its forms, E-Servizi SpA is one of the leading organizations in the market of innovation and advanced technology.

The mission of the Company, specialized in the implementation of Document Management solutions, is to establish solid partnerships with its customers to “help them to find the best way to work”. The goal is to reach the leadership in communication technologies, in products and document services, which improve work processes by increasing their business results, including a great attention to the balance between individuals, society and the environment.

One of the main secrets of success of E-Servizi SpA lies in the efforts in the training of its employees, in the Development and Research of new applications and products. This is due to significant annual investments amounting to 5% of the turnover.

At the base of good results, there are a continuous innovation, a dynamic development model, and a positioning of the Company from SW and HW technology provider to “Global Document Solution Provider”.

The organization of E-Servizi SpA provides an adequate response to all processes of Document Management by both insourcing and outsourcing the processes that impact productivity and operational efficiency within the organizations.

The goal of E-Servizi SpA is to work closely to the customer in a collaborative way, in order to identify precisely the needs. So that, it can offer complete solutions increasing our customers’ business.


MISSIONBUSINESS DEVELOPMENT, SUSTAINABILITY, SERVICES

WE WORK TOGETHER WITH CUSTOMERS MANAGING THEIR INFORMATION ASSETS

WE SUPPORT THE CUSTOMER ALONG HIS DAILY BUSINESS

WE GUARANTEE SAVINGS BY REDUCING AND MONITORING COSTS OF IT INFRASTRUCTURES

WE GUARANTEE THE SAFETY OF SENSIBLE DATA

WE RUN A SUSTAINABLE AND ENVIRONMENTALLY-FRIENDLY BUSINESS MODEL

WE INTEGRATE DOCUMENT MANAGEMENT AND VALUE-ADDED SERVICES


STRATEGY

TARGETED ACQUISITIONS AND STRATEGIC PARTICIPATIONS IN MULTIBRAND RESELLERS ACROSS THE ITALIAN INDUSTRY

ACQUISITION, OPTIMIZATION AND VALORIZATION OF LARGE INSTALLED BASES

CONTINUOUS INVESTMENTS IN ICT INFRASTRUCTURES IN ORDER TO SUPPORT BUSINESS

VALUE ADDED STRATEGIC PARTNESHIP IN COMPLEMENTARY BUSINESS

CUSTOMER CENTRIC COMPANY IMPLEMENTATION

ORGANIC GROWTH AND BUSINESS MERGE


MANAGEMENT TEAMCDA

MAURO RICCICEO

FRANCESCO CELLAMAREMANAGING DIRECTOR

MASSIMILIANO FASTELLIMANAGING DIRECTOR

LUCIANO PASQUALIMANAGING

“Today companies are required to continuously improve performance,sometimes sacrificing their profits. Globalization requires a continuous adaptation, resulting in a increasingly split between winners and losers. Companies should therefore begin to look at the crisis as an opportunity, improving or adapting their strategies.”

“We do not do it because we practiced not to say I, but simply because we do not think in terms of I, but of us, in the view of the team. That’s what creates trust and makes possible to work for processing our marketing strategies and offer the best solutions.”

“We will do everything to return the trust of our customers. Our Mission is to provide technical service in the best and competitive way, thanks to continuous evolution.”

“The new organization will allow us to follow all markets with the appropriate skills and structure and with the right commitment, allowing us to take quickly the appropriate decisions thanks to the “flat” organization chart in a dynamic market.”


SALES MANAGEMENT TEAMMANAGER

MAURO RICCIPRESIDENT OF BOARD OF DIRECTORS

FRANCESCO CELLAMAREDELEGATE DIRECTOR

MASSIMILIANO FASTELLIDELEGATE DIRECTOR

LUCIANO PASQUALIDIRECTOR

“Today companies are required to continuously improve performance,sometimes sacrificing their profits. Globalization requires a continuous adaptation, resulting in a increasingly split between winners and losers. Companies should therefore begin to look at the crisis as an opportunity, improving or adapting their strategies.”

“We do not do it because we practiced not to say I, but simply because we do not think in terms of I, but of us, in the view of the team. That’s what creates trust and makes possible to work for processing our marketing strategies and offer the best solutions.”

“We will do everything to return the trust of our customers. Our Mission is to provide technical service in the best and competitive way, thanks to continuous evolution.”

“Data from e-commerce show a very positive trend with forecast growth of 20% year on year. Gaining a significant segment of the retail market, thanks to a wider use of Internet among consumers and companies. For this reasons, E-Services could not miss in this business.”


SALES MANAGEMENT TEAMMANAGER

DOMENICO BIANCHISALES MANAGER / BU SMALL-MEDIUM BUSINESS

ETTORE SANGERMANOSALES MANAGER / BU ISO E ICT

FRANCESCO MASCOLOSALES MANAGER / BU LARGE ACCOUNT

“We always offer state-of the-art solutions for every needs. We‘re convinced that inside a product or a service, no matter if it‘s production printing or wide format, Quality is not just a technical issue but the practical advantage for our customer”

“We conceive partnership as a key issue. Our experience in IT andprinting software platforms allow us to offer consulting and integrationacross multiproduct and multibrand environments”

“We‘ve worked out a Customer-centric business model. Our care for the customer and the environment allow us to offer solutions and consumables for every office needs, while reducing management costs”


VALUE PROPOSITIONONGOING SELLING CYCLE

*

* averaged value of the implemented projects by E-Servizi S.p.A.

Thanks to a consultant approach, specialized in processes management, business organization and highly qualified staff, all the activities, from the preventive analysis to the following implementation of the projects, aim firstly to generate, for the customers or for the partner, competitive advantages, the reduction of costs and a surprise effect on the competitors, understanding the signs of change in the market, in order to identify and meet in advance the target customers’ needs.The study: Analytical, Strategic and Operative is regarded as an essential element from which it is possible to develop strategies that are able to solve the existing problems, maximizing the return on investment and reducing costs up to 30%.Thanks to its know-how, E-Servizi represents an added value to the client and partners organizations in a dynamic and in continuous changing market.

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VALUE PROPOSITION

In the digital innovation era, the amount of available data multiplies more and more: mobile devices, social platforms, sensors (including biometrics) produce a huge amount of data that can be transformed into knowledge and, therefore, in business decisions. In addiction to these data, there is company’s information: market analysis, feasibility studies, the launch of new products/services, etc.

A key factor is often the proper management of the lifecycle of all these data, structured and unstructured: to have the right information at the right moment could be a competitive advantage and it could create value.

E-Cloud is a SaaS solution of E-Servizi SpA and a powerful tool of document storage and management. It is based on the Big Data technology, which is a secure corporate repository, also in a mobile form. It is based also on a tool for the aggregation of heterogeneous data, including non-structured, through free-text searches on the indexed content, in order to perform analysis and to cross data for an optimal and efficient governance of the corporate information assets.

E-CLOUD

SEE THE INFORMATIVE VIDEO ON: WWW.ESERVIZI.IT/VIDEO-ECLOUD


SOLUTIONS

ECLOUD

WSCPRINTER

E-MPS

E-CMS

CROSSMEDIA

CRM

CONNECTKEY

Document management system based on big Data technology to handle large volumes of data.

System for the management of the press center, Ecommerce web store and content management.

MPS Monitor remote monitoring system and Integrated Management of Data Information about Printing devices (printers and multifunction).

Content Management System to manage the content of a web site. The main goal is to simplify the management

The platform offers a complete service : from the creation of material as personalized e-mail , web pages and printing products.

A simple and immediate software used for the management of leads and the acquisition of new clients.

The Connectkey controller enables advanced solutions for management of complex workflows.

WWW.ESERVIZI.IT/ECLOUD

WWW.ESERVIZI.IT/WSC-PRINTER

WWW.ESERVIZI.IT/E-MPS

WWW.ESERVIZI.IT/E-CMS

WWW.ESERVIZI.IT/CROSSMEDIA

WWW.ESERVIZI.IT/CRM

WWW.ESERVIZI.IT/CONNECTKEY


PRINTERS / WHITE DIGITAL

MULTIFUNCTION PRINTING

SOLID-INK PRINTING

PRODUTION PRINTING

WIDE FORMAT PRINTING

FINISHING

CONSUMABLES

The wide range of office printing systems ensures a proper solution for every need.

Multifunction printers offer flexibility and advanced features for copy, print, scan and fax.

Solid ink is the result of an innovative and renowned color printing technology, that is offered only by Xerox.

black/white and color printers, they ensure productivity, reliability and quality with a rapid return on investment.

Advanced solutions for special applications of wide format, they provide the right balance between investment and profitability.

Advanced technologies for finishing and document treatment, solutions to achieve more work at lower costs and in shorter times.

Your business needs of consumables and office supplies such as paper, toner cartridges and other printing supplies.

WWW.ESERVIZI.IT/STAMPANTI

WWW.ESERVIZI.IT/STAMPANTI-MULTIFUNZIONE

WWW.ESERVIZI.IT/STAMPANTI-SOLID-INK

WWW.ESERVIZI.IT/STAMPANTI-PRODUCTION

WWW.ESERVIZI.IT/STAMPANTI-WIDE-FORMAT

WWW.ESERVIZI.IT/FINITURA

WWW.ESERVIZI.IT/CONSUMABILI

PRODUCTS


GROUP

E-SERVIZI S.P.AE-Servizi SpA is Xerox partner and one of the main Italian resellers of printing and document management technology and service. E-Servizi has a long-term experience in office and graphic arts printing equipment, as well as technical support and training.

E-Servizi SpA has ISO 9001:2008 certification by Bureau Veritas Italia SpA, for the supply and rental of office equipment and consumables.

CUSTOMERS2000 + FAO, American Express, Salini, Provincia di Firenze, Alma Viva, Ministero Difesa, ANAS, Supermercati Emme+, SIS, Vitrociset, Banca D’Italia, Fondazione Empam, Consiglio Regionale del Lazio, Alenia, ATAC, Bulgari.

FIND MORE INFORMATION ON-LINE AND ON THE NEW E-COMMERCE WEBSITE

shop.eservizi.it www.eservizi.it


GROUP

IT BUSINESS PARTNERThanks to a long experience in the sector and significant investments in systems and resources, E-Servizi S.p.A. opens the channel of structured partnerships with IT companies, with the purpose of a strong and widespread expansion. These companies manage critical information of their customers and they are defined Business Partner IT. This is an additional strategic channel and it aims to increase the aggregate sales of hardware and solutions for the prospect customers.

The Business Partners program is developed to provide marketing and sales, training and service support to partners. As consequence, it aims to expand their business and to increase their profits in a highly competitive market, where growth is reached not only by the possibility of purchase at favorable conditions, but also by the opportunity to change vision and strategy.

E-Servizi SpA intends to share with its Partners these elements, which are the beginning of a transformation process that we have already faced and we are still facing every day.


GROUP

AMG SYSTEM SRLFounded in 1987 as Assitec srl, AMG System is focused on selling mechanical, electronic, digital and repro machinery. Today the company is specialized in selling and servicing Ricoh solutions, as well as providing technical support. AMG System is certified ISO 9001:2008.

MISSIONBeing a leading player among small and medium companies, as well as large enterpises, with software and hardware analysis, in order to bring value to office and production printing environments.

SERVICES• Pre and post-sales analysis and support• TeamViewer platform for remote control and web-based technical support• Delivery, installation and configuration of platforms• Training of operators• Technical support contracts• On-demand services to face the last-minute requirements, including short and long-run printing and finishing services

CUSTOMERSConsiglio Nazionale delle Ricerche, Università degli Studi di Roma, Ministero di Grazia e Giustizia, Prefettura di Roma, Ministero dei Trasporti, Comune di Roma, Northrop Grumman Italia SpA, Ambasciata Australiana, Ambasciata Cinese, Ambasciata Tailandese, Televisione Tedesca, Mitsukoshi SpA., Acqua Pia Antica Marcia, Gruppo Caltagirone.


GROUP

LOGATEK SRLLogatek srl is focused on sales and technical support of office machinery, accessories, copers, multifunction printers and PC. The main brands are Konica-Minolta, Canon, Ricoh, HP, IBM, Epson and other leading brands. Logatek offers its customers a wide range of innovative and reliable products. It has the ISO 9001:2008 Certification for the sale of office printers, spare parts and accessories

CUSTOMERSCamera di Commercio di Roma, Cementir, Istituto Nazionale di Geofisica, Stato Maggiore Della Difesa.

STRATEGYTo offer a wide range of innovative, functional, high quality and technological reliability to customers. To create stable and lasting relationships, based not only professional but also on trust, that allows us to be perceived by customers as partners.

MISSIONTo create value by sharing innovation with present and new customers, trying to remain an innovative company, enable to face challenges and difficulties thanks to a solid ground and the quality of people.

PRODUCTS• High-volume monochrome and colour printers• Monochrome and colour copiers• Wide format printers and scanners• Laser printers• Integrated solutions

SERVICE• Technical support


GROUP

PRODUCTS• Cross Media platform• Crowd platform• Crowd Intelligent / Crowd Knowledge Sharing / Crowd Support• E-web platform CRM / CMS / E-Commerce/ E-Procurement• Archiving and support Platform• Integrate Logistic Platform• Interactive Digital Signage Platform Web 2.0 Print Platform: Photo-album• Customers Print on-demand

DYNAGO SOLUTIONS SRLDynago Solutions srl is the consulting company focused on the management and re-organization of companies‘ business and marketing operations. The team includes well-known executives and consultants with national and International experience, as well as leading partners. All the services, from pre-analysis to project management, bring customers additional competitive advantage and cost-savings. With a surprise effect on competitors, understanding the changing signals in the market and identifying in advance the target customer’s needs.

CUSTOMERSConfimprese Roma Sud/Est e Provincia, Misura Emme SpA, Mondi Paper Sales Italia, Viaggi nel Mondo.

MISSIONDynago works in close touch with its customers, as a partner, in order to identify the needs, optimize the investments and strategies to increase the business, improve profitability and reduce costs.


GROUP

INNOVATION SRLInnovation Srl is built on the innovative idea of two former Xerox executives, Carlo Bernardinelli and Luca Ziliani, with the participation of eServizi. The company serves Milano and surrounding areas, Italy‘s richest and most important economic region.

CUSTOMERSInterContinental Hotels Group, City of Rochester, NY, British Telecom, Poltrone Frau.

STRATEGYThanks to the long-term experience in the printing industry, Innovation offers its customers a wide range of consulting and integration services, including fully-managed print services, managed document servies, business intelligence and custom solutions.

MISSIONThrough the managed print services, Innovation‘s customers get additional visibility and a full control on the expenses. This allow them to re-allocate their budget to innovative and rewarding projects.

SERVICE• Xerox managed print services• Operational or global rental services• Technical support• Installation, analysis, logistics

PRODUCTS• Multifunction printers• Printers• Copiers• Scanner• Software platforms


XEROX Machinery and software for office and production printing

EPSON Wide format printers and proofing equipments

TOSINGRAF Print finishing solutions

BOMPAN-MIMAKI Wide format printers for display graphics

FUJITSU Machinery and software for office and production printing

LENOVO Hardware

IBM Hardware

KIP High-performance wide format printers

ZUND Digital cutting systems

INX DIGITAL | SAKATA GROUP High-performance inkjet inks

NEOLT Graphic and industrial inkjet printers

MONDI Production and paper supply

HP Soho and wide format system

DUPLO Finishing printing solutions

WSCPRINTER Platform for the integrate management of a print centre

COMMERCIAL PARTNER


FACILITIES

ROMEDEMO CENTERVia Alberto Ascari 156 - 00142 Roma (RM)

ADMINISTRATIONVia Alberto Ascari 162 - 00142 Roma (RM)

MARKETINGVia Alberto Ascari 148 - 00142 Roma (RM)Via IV Novembre 72 - 22066 Mariano C.se (CO)

SALESVia Alberto Ascari 154 - 00142 Roma (RM)

TECHNICAL SUPPORTVia Raffaele Battistini 20 - 00151 Roma (RM)

MILANDEMO CENTERVia Vesuvio 1/B - 20834 Nova Milanese (MI)

SALESP.zza IV novembre 7 - 20124 Milano (MI)

2008Best performance Ge Capital Solution

2010SMAU ICT innovation awards for the

category Advanced ICT Systems

2012Loyalty Event Xerox

2013Consistent performance Excellence

2015Xerox Platinum Partner

the only in Italy

Every YearBest performance Xerox Mondi

Best ColorCopy Reseller

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