esmg usage report instructions 2010-09-14

8/4/2019 eSMG Usage Report Instructions 2010-09-14

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Open the eSMG_Usage_Report_yyyy_mm.xlsx for the current month. In our example this is eSMG_Usage_Report_2010_09.xlsx.

The first worksheet RSAA-ASM shows the number of SAIDs assigned that are in eSMG and the number of SAIDs assigned that are Not In eSMG for each person.

NOTE: You will need to change the Manager filter to your managers name at the top left of the worksheet to see your specific team totals.


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To get a list of your SAIDs that are not in eSMG, double-click on the cell showing the number under column C for your name.

NOTE: We will use RuthAnne Clickner for our example and the cell to double-click is shown in yellow below.


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Another worksheet will come up showing this information:


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This information reflects all of your SAIDS, to just list the ones NOT in eSMG, we will use the filter in column R to select them.


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For the filter, unselect the 0 option and leave the 1 option selected to see the SAIDs not showing in eSMG.


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You will see a subset of your SAIDs our example information is shown below:


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You can then select columns A-N for all of the data shown and paste it to the bottom of the worksheet called eSMG Sample MCRSS Worksheet.


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Copy the columns you have selected.


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Open the tab for the eSMG Sample MCRSS Worksheet.


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Right click on cell A4, and do a paste special. Choose values before you hit ok.


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The worksheet will then look like the example below you may want to do some sorting or formatting for easier reading.


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Delete any duplicate SAID lines or any lines that do NOT need to be updated in eSMG.

In the example below, there are both a duplicate and another line that need to be deleted - highlighted in yellow.


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Now fill in the missing column data so you can submit this worksheet to the MCRSS team. IMPORTANT - you will also need to verify and/or update the Customer Name column toreflect the eSMG Customer Name that you want the SAID associated with as this field will contain the SAP/Passkey Customer Name by default.


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Once you have finished filling in the information, it is ready to be attached to a MCRSS request.


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Click on Move or Copy to save the final worksheet information into a new spreadsheet which will then be ready to be attached to the MCRSS request.


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Copy and save the final worksheet information into a new spreadsheet which will then be ready to be attached to the MCRSS request.


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Submit a change request via the Contract Maintenance sharepoint at http://teams1.sharepoint.hp.com/teams/MC_AMS_Contract_Maintenance/default.aspx

Click on eSMG Americas


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Fill out the request form you can see an example below:


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Make sure to attach your save eSMG MCRSS worksheet from wherever you saved it.


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You will receive an email with your request information.


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You will receive an email when you request is completed.

esmg usage report instructions 2010-09-14

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