essential guide siteg telecom v1a ecopy

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...delivering knowledge,maximizing performance...

Hands-on IP NetworkingGain practical skills on this greatnew five-day workshop.More on page 4 >>

Telecoms – Today and TomorrowAll you wanted to know about the market,services, technologies, convergence,devices, organizations and much more.More on page 19 >>

Free Technical BriefingsKeep up to date with changes in technology. More on page 18 >>

Public Courses in UK, Madrid andPragueReserve your place at one of thesenew public course venues.More on page 20 >>

IP Networks and Protocols

Hands-on IP Networking IP2900 3 5 days 4IP Engineering Overview IP2300 2 2 days 4IP Backbone Traffic Engineering IP2301 3 2 days 4TCP/IP Protocol Suite QS2501 3 2 days 4Softswitching and VoIP IP2001 3 2 days 5MPLS Overview MB2501 3 1 day 5SIGTRAN QS2600 3 2 days 5IMS and SIP MB2300 3 3 days 5IPv6 IP2601 2 3 hrs 6IP QoS IP2602 2 3 hrs 6IP Security IP2600 2 2 days 6IPTV over Fixed and Mobile Networks IP2700 2 2 days 6

Service Enablers

Mobile Web 2.0 MB2705 1 1 day 7Mobile Intelligent Networks (CAMEL) MB90 3 2 days 7

WiMAX

WiMAX Engineering Overview WR2600 2 2 days 7Mobile WiMAX Air Interface WR2800 3 2 days 7

UMTS

essential UMTS ES2600 2 4–6 hrs 8UMTS System Overview MB350 2 2 days 8UMTS Air Interface MB2002 3 3 days 8UMTS Core Network MB2004 3 3 days 8HSPA Principles and Application RP2500 3 1 day 9HSDPA Air Interface RP2800 3 1 day 9HSUPA Air Interface RP2801 3 1 day 9

LTE

LTE Evolved UTRAN Engineering Overview MB2700 2 1 day 10Evolved Packet Core (EPC) Engineering Overview MB2801 2 1 day 10

GSM and GPRS

essential GSM ES2601 2 4–6 hrs 11GSM System Overview MB20 2 2 days 11GSM Architecture and Protocols MB2600 3 3 days 11GSM Air Interface MB50 3 3 days 11GSM-R Engineering Overview MB2803 2 2 days 12Enhanced Data Rates for Global Evolution (EDGE) MD2201 3 3 hrs 12GPRS System Overview MB2202 2 2 days 12GPRS Air Interface MB2800 3 2 days 12

Radio Principles and Planning

Radio Principles RP2601 2 4 days 13Principles of Radio Site Engineering RP2100 2 2 days 13Digital Radio and Microwave Link Planning RP2600 3 2 days 13

Category/Course Course Technical Course Page Code Level Duration Number

the essential guide to telecoms training


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Go publicWray Castle offers a programme ofscheduled public courses in theCzech Republic, Spain and the UK.Book early and receive Early-Birddiscounts at all venues.

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Radio Principles and Planning (continued)

Cell Planning for GSM Networks RP2602 3 4 days 132G/3G Indoor Coverage Planning MB2702 3 2 days 143G Indoor Coverage Planning MB2701 3 1 day 14Introduction to GSM Optimization MB80 3 3 days 14Drive-Test Data Capture and Analysis MB2519 3 3 days 14Cell Planning for UMTS Networks MB2005 3 2 days 15Introduction to UMTS Optimization RP2400 3 3 days 15

TETRA

TETRA System Overview MB200 2 2 days 16TETRA Air Interface MB2601 3 2 days 16

CDMA

cdmaOne™ Radio Access MB2102 3 2 days 16CDMA2000™ Radio Access MB2103 3 2 days 16

Transport and Signalling

Next Generation Transmission TY2702 3 3 days 17Broadband Access Technologies TY2701 2 1 day 17SS7 Engineering QS2500 3 3 days 17

More Wray Castle Courses

Introduction to Telecoms TY2600 2 3 days 18Wireless LANs and Associated Technologies WR2400 2 2 days 18Telecoms – Today and Tomorrow WR2900 1 2 days 19

Category/Course Course Technical Course Page Code Level Duration Number

Our courses are designed to match the specific requirements of different audience types and are written in away that best addresses students’ diverse learning styles. A clear description of the prerequisites required isgiven and each course is categorized to indicate the technical difficulty of the subject matter.

Level 1

Courses specially developed and presented in a style easily understood by those without a technicalbackground. Key characteristics, uses, trends and issues relating to technical topics are examined in aconcise, interactive and well-explained way. These courses assume no prior knowledge of the subject matter.

Level 2

Courses which contain technical material that is suitable for engineering staff. Some will find that thesecourses satisfy their complete requirements, while for others they will be an ideal introduction to specializedcontent. Also, these courses provide semi-technical staff with a deeper appreciation of technology issues.They assume no prior knowledge of the subject matter, although they do assume the ability to grasp technicalconcepts.

Level 3

Courses developed for engineering staff requiring detailed knowledge of a specialist area of technology.These courses assume some underlying knowledge in broader, related topic areas on which the detailedcontent is built. They also assume general engineering skills and knowledge appropriate to the course topic.

© Wray Castle Limited

Technical Levels


3

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NEW!

Technical Level: 2 2 days

Who would benefitThose needing to understand how IP networks aredesigned and implemented.

Prerequisites Some knowledge or experience of packet-switcheddata network operation and Internet technology isbeneficial.

Topic areas include� Background to the Internet and ISPs� The IP, transport and application and data link

layers� The Domain Name System (DNS)� Access services � E-mail services and web hosting � Name servers � Network architectures � Routing overview � Design considerations for control, scale and

stability � IP QoS technologies � Security engineering � IPv6

IP Engineering Overview


Who would benefitThose needing to understand the principles ofbackbone traffic engineering for IP networks.

PrerequisitesExperience of IP engineering, and an understandingof packet-switched data networks, TCP/IP principlesand ATM are beneficial.

Topic areas include � Traffic engineering overview� Traffic engineering techniques � Layer 3 traffic engineering � OSPF architecture and operation � BGP and BGP4 architecture and operation � Traffic engineering using OSPF and BGP4 � ATM traffic engineering � IP-over-ATM traffic engineering � MPLS traffic engineering � Integrated MPLS-TE approach� The evolution of ATM to MPLS core networks � Generalized MPLS

IP Backbone Traffic Engineering


Who would benefitThose needing to understand the TCP/IP protocolsuite within data networks and the convergence ofvoice and data through TCP/IP.

PrerequisitesSome prior knowledge of packet-switched networkoperation and the Internet is beneficial, but theability to comprehend technical subjects and aninterest in Internet protocols is sufficient.

Topic areas include � TCP/IP features� Ethernet and gigabit Ethernet� Asynchronous Transfer Mode (ATM)� Internet Protocol (IP) and Transmission Control

Protocol (TCP)� Address Resolution Protocol (ARP)� Interior Gateway Protocols (IGP)� Internet Control Messaging Protocol (ICMP)� User Datagram Protocol (UDP)� Dynamic Host Configuration Protocol (DHCP)� Domain Name System (DNS)� Voice over Internet Protocol (VoIP)� Session Initiation Protocol (SIP)

TCP/IP Protocol Suite


Who would benefitEngineers who require a thorough understanding ofIP protocols and network architecture, together withhands-on experience of router configuration, testingand fault finding.

Prerequisites A good knowledge of TCP/IP is a minimumrequirement. This can be gained by attending WrayCastle’s TCP/IP Protocol Suite course (QS2501).

Topic areas include� LAN technologies recap� Introduction to Cisco equipment and an overview

of Cisco IOS� Basic router administrative functions� Interface and configuration management� Configuring IP addresses to interfaces� Routing and routing protocols� IP access lists� NAT/PAT configuration� WANs – Frame Relay, PPP and ISDN� Layer 2 switching – VLANs and VLAN trunking� Overview of Cisco examination process

60% practical. Ideal prep for CCNA

Hands-on IP Networking


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Technical Level: 3 1 day

Who would benefitThose requiring an understanding of the architectureand operation of an MPLS-enabled network, where itfits within an IP environment and its role in trafficengineering.

Prerequisites A good understanding of IP networks and routingconcepts is required. Basic knowledge of ATM andFrame Relay principles is an advantage.

Topic areas include� Motivation for MPLS� IP addressing, subnetting and CIDR� Quality of Service (QoS) in IP networks� Data link layer protocols� IP over ATM� Packet forwarding across MPLS� MPLS architecture � MPLS applications, packet forwarding and label

operations� Virtual Private Networks (VPN)� MPLS VPN advanced topics� The need for traffic engineering� TE extensions OSPF, IS-IS, RSVP and LDP

MPLS Overview


Who would benefitThose requiring an understanding of the need forand the solutions available for transporting SS7signalling over IP-based networks.

PrerequisitesFamiliarity with the PSTN architecture and SS7signalling protocols, particularly MTP and SCCP,together with some knowledge of the TCP/IPprotocol suite.

Topic areas include � Voice over IP (VoIP) evolution� Potential SS7 and IP interworking scenarios� Reliable transport mechanisms� Stream Control Transmission Protocol (SCTP)� SIGTRAN protocol stack� SIGTRAN terminology� SIGTRAN architecture� SIGTRAN layer interaction� MTP2 peer-to-peer adaptation (M2PA)� MTP2 user adaptation (M2UA)� MTP3 user adaptation (M3UA)� SCCP user adaptation (SUA)

SIGTRAN


Who would benefitThose requiring a full understanding of thearchitecture, interfaces and procedures of the IPMultimedia Subsystem (IMS) and the operation ofthe SIP protocol.

PrerequisitesAn understanding of the GPRS and UMTS networkarchitecture and their functionality is an advantage.

Topic areas include � The functions of SIP� SIP operation and the SIP call model� SIP addressing and signalling methods� Call set-up� The IMS and IM CN architecture� Signalling Compression (SigComp)� IP Security (IPSec) � Offline and online IMS charging architecture � Presence and instant messaging� Push-To-Talk over Cellular (PoC)� IMS registration procedures

Practical demonstration

IMS and SIP


Who would benefitThose requiring an overview of how voice may beintegrated into IP networks.

Prerequisites Familiarity with IP and intranet operation isbeneficial. This can be obtained from attendance onthe TCP/IP Protocol Suite (QS2501) course.

Topic areas include� Introduction to VoIP� Adopters of VoIP� Voice quality in VoIP networks� Quality of Service (QoS)� H.323 � Session Initiation Protocol (SIP) � The role of RTP and RTCP in VoIP � ENUM, NAT, STUN and TURN� VoIP operational issues� Softswitching� SIGTRAN in the softswitch environment� Real-world examples

Practical demonstrations

Softswitching and VoIP




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Technical Level: 2 3 hours

Who would benefitThose requiring an understanding of the Quality ofService (QoS) engineering approaches available inIP networks.

Prerequisites Knowledge of packet-switched data networks andthe Internet is beneficial.

Topic areas include� IP Quality of Service (QoS)� Challenges of engineered QoS in IP networks� QoS approaches developed for the IP layer� Resource Reservation Protocol (RSVP) � The operation and limitations of RSVP� DSCP operation in IP, MPLS and L2TP networks� IP, MPLS and L2TP network interoperation� DSCP interworking with ATM CoS for end-to-end

QoS control� QoS principles for IP networks� The IntServ architecture � The DiffServ architecture � DiffServ deployment in IP, ATM, MPLS and L2TP

networks

IP QoS


Who would benefitThose who need an understanding of the broadrange of security issues within IP networks and howto protect against threats.

PrerequisitesAn understanding of IP networks is beneficial, orprevious attendance on the IP Engineering Overviewcourse (IP2300).

Topic areas include � Security in IP networks� Techniques used by attackers� Testing tools and vulnerabilities� Firewalls� Intrusion Detection Systems (IDS)� Virus scanning� IP Security Protocol (IPSec) � Internet Key Exchange (IKE)� Remote authentication protocols� Public Key Infrastructure (PKIX)� Secure Sockets Layer (SSL) � Transport Layer Security (TLS)

IP Security


Who would benefitTechnical and product specialist staff requiring a detailed introduction to the delivery of IP televisionservices.

PrerequisitesFamiliarity with IP networks and services is required.

Topic areas include� Introduction to IPTV services� Video transmission techniques� IP protocol suite� Core network considerations� Access network considerations� Quality of Service (QoS)� Security� Content owner requirements� Billing considerations� Deployment architecture

IPTV over Fixed and Mobile Networks


Who would benefitThose who need an understanding of thecapabilities of IPv6 compared with IPv4.

Prerequisites Knowledge of packet-switched data networks andthe Internet is beneficial.

Topic areas include� IPv4 networks and services� The Internet paradigm � Data link layer protocols� The IP layer� Access services � The transport layer� The Domain Name System (DNS)� Migration to IPv6 and IPv6 architecture� IPv4 and IPv6 compared� Network infrastructure and application protocols� IPv4 and IPv6 interworking� Deployment planning

IPv6







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Who would benefitThose needing to understand the concepts of Web 2.0, its application within mobile devices andthe technologies that support the creation anddelivery of Web 2.0 services.

Prerequisites No prior technical or market knowledge is required.

Topic areas include� Experiencing Web 2.0 services� Web 1.0 and Web 2.0 � Mobile web� Consumer communications � Web 2.0 applications � Web 2.0 services� Telecoms and IT architectures� Web 2.0 technologies� Operating systems� Platforms for mobile devices� The Web 2.0 market

Mobile Web 2.0


Who would benefit Those needing to know how value-added servicescan be implemented within mobile networks usingCAMEL technology.

PrerequisitesAn ability to understand technical language andconcepts, and a good knowledge of GSM operation.Knowledge of SS7 is also beneficial.

Topic areas include� Telecommunications services� Intelligent Networks (INs) and the requirement

for CAMEL� Classification of ISDN services� Impact of enhanced and VAS service provisioning� IN architecture and protocols� Intelligent Network Conceptual Model (INCM)� Service Plane (SP) and Global Functional Plane

(GFP)� Distributed Functional Plane (DFP) and Physical

Plane (PP)� Service creation in an IN environment� The role of SIBs and GSL in service creation� GSM services, mobility and call routing� CAMEL Phases 1, 2 and 3

Mobile Intelligent Networks(CAMEL)


Who would benefitThose requiring an understanding of the IEEE802.16 (WiMAX) standards for fixed and mobileBroadband Wireless Access and applications suchas point-to-multipoint data networking.

PrerequisitesA working knowledge of mobile networks and data networking, especially IP, is an advantage,although it is not essential.

Topic areas include� Broadband Wireless Access (BWA)� BWA configurations� WiMAX network architecture and operations� WiMAX services and applications� WiMAX protocols� WiMAX air interface� Orthogonal Frequency Division Multiplexing

(OFDM)� WiMAX air interface� WirelessMAN � Medium Access Control (MAC) layer functions� Mobile WiMAX� WiMAX deployment

WiMAX Engineering Overview


Who would benefitThose requiring a detailed technical understanding ofthe Mobile WiMAX structure, capabilities and operationas aligned with the Release 1.0 Mobile System Profile.

PrerequisitesA good understanding of digital radio systems andcontemporary mobile network systems is assumed.Some knowledge of data networking, especially IP, isan advantage, although it is not essential.

Topic areas include� WiMAX standards development� The Mobile System Profile� OFDM principles and system design considerations� Mobile WiMAX protocols� Medium Access Control (MAC) layer functions� Higher layer options� Security functions� Physical layer structure � Physical layer operation and configurations� Mobility procedures� Implementation considerations

Exercises

Mobile WiMAX Air Interface

Service Enablers and WiMAX




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Technical Level: 2 4–6 hours

Who would benefitThis course is primarily designed for engineers whohave some experience of cellular networks and whoneed an overview of the UMTS system.

PrerequisitesThis course is technical in nature, thereforeknowledge of cellular network operation and someexperience of GSM/GPRS network operation isadvantageous.

Topic areas include� Requirements for 3G systems� UMTS services� The User Equipment (UE)� UTRAN architecture and identities� UTRAN interfaces and protocols� UMTS core network architecture and identities� Functions, interfaces and protocols� Interworking and billing� The UMTS radio interface � CDMA principles� Air interface operation� CS-connected and PS-connected procedures

e-Learning on CD or your LMS

essential UMTS


Who would benefitThose requiring a technical introduction to the UMTSnetwork, its architecture, capabilities and operationincluding how it interworks with other networks.

Prerequisites An appreciation of 2G network operation andservices and an ability to comprehend technicalinformation is beneficial.

Topic areas include� UMTS evolution and 3G standardization� 3G spectrum allocation� UMTS services and service aims� UMTS network architecture� UMTS radio environment and system areas� Asynchronous Transfer Mode (ATM)� Core network operation� The IP Multimedia Subsystem (IMS)� CDMA operation and code types� Power control and handover� UMTS channels and air interface operation� UMTS network procedures

UMTS System Overview


Who would benefit Those requiring a comprehensive technical overviewof the structure and operation of the UMTS airinterface protocol stack from layers 1 to 3.

PrerequisitesThis course is technical in nature and assumessome knowledge of the UMTS network and itsoperation, or previous attendance on the UMTSSystem Overview course (MB350).

Topic areas include� Principles of CDMA operation and the use of codes� UMTS air interface protocol structures� Protocol relationships with UMTS system elements� Layer 2 channel structures and functionality� Security and error protection for the air interface� Power control and handover scenarios� Network access and radio network identities� Multi User Detection (MUD)� Beam-forming antennas� Transmit diversity� Layer 3 signalling interaction with lower layers,

signalling and call control scenarios� Initial synchronization and tracking

UMTS Air Interface


Who would benefitThose requiring a comprehensive understanding ofUMTS core network architecture, interfaces,protocols and operation, including the IMS, the useof SIP and CAMEL, MMS and LCS.

PrerequisitesFamiliarity with the architecture and generaloperation of a UMTS network is beneficial. Someknowledge of IP and the OSI seven-layer model willalso be advantageous.

Topic areas include� UMTS core network architectures� Security functions� Virtual Home Environment (VHE)� Asynchronous Transfer Mode (ATM)� RANAP and ALCAP� Iu Protocol� Core network procedures� Packet-switched functionality� Multimedia Messaging Service (MMS)� IN and CAMEL� Location Services (LCS)� Session Initiation Protocol (SIP) and the IP

Multimedia Subsystem (IMS)

UMTS Core Network

UMTS






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Who would benefitThose involved in equipment design, manufacturing,network planning, network optimization, strategydetermination and deployment of UMTS technology.

Prerequisites Familiarity with the structure and operation of theUMTS air interface at Release 99 and Release 4, or previous attendance on the UMTS Air InterfaceCourse (MB2002).

Topic areas include� Drivers and features for the enhanced uplink� HSUPA protocol structure� Enhanced uplink channels � HSUPA performance roadmap� E-DPCH UE categories� UTRAN interfaces for HSUPA� MAC layer operation� Physical layer structure� Cell configurations and channel adaptation� Resource allocation procedures and channels� Handover management in HSUPA� Use of MIMO antenna arrays

Exercises

HSUPA Air Interface


Who would benefitThose who require an overview of HSDPA andHSUPA and the implications for network design and operation.

PrerequisitesFamiliarity with the structure and operation of theUMTS air interface at Release 99 and Release 4, or previous attendance on the UMTS Air Interfacecourse (MB2002).

Topic areas include� HSDPA drivers and features� HSDPA protocol structure� HSDPA channels � HSDPA performance � Evolution beyond Release 6� MIMO antenna arrays� Orthogonal Frequency Division Multiplexing

(OFDM)� Enhanced uplink protocols � HSUPA protocol structure� HSUPA channels� Establishment of HSUPA connection and

allocation of resources� Soft handover

HSPA Principles andApplication


Who would benefit Those involved in equipment design, manufacturing,network planning, network optimization, strategydetermination and deployment of UMTS technology.

Prerequisites Familiarity with the structure and operation of theUMTS air interface at Release 99 and Release 4, or previous attendance on the UMTS Air InterfaceCourse (MB2002).

Topic areas include � HSDPA drivers and features� High-level modulation schemes� HSDPA channels � HSDPA performance roadmap� HSDPA UE categories� UTRAN interfaces for HSDPA� MAC layer operation� Physical layer structure� Cell configurations and channel adaptation� Resource allocation procedures� Handover management in HSDPA� Use of MIMO antenna arrays

Exercises

HSDPA Air Interface

He is one of the best trainers I haveever had!L.B. (Nampower)

Courses were lectured brilliantly and Iam looking forward to attending thecoming training in a similaratmosphere.D.W (Nampower)

The Trainer was excellent in hispresentation and general approach tothe questions posed to him. He clearlyunderstands that subject. Excellent!G.S.K. (Safaricom)

The training has made a remarkableimpact on my microwave link planningskills!A.A. MTN Nigeria

Excellent active communicationH.A.A. (STC)

The course was very effective to me asan optimization engineerA.M. (Celtel)

What our customers say

UMTS




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Who would benefitEngineers and technical managers who will beinvolved in the planning and implementation of theUMTS evolution toward the Evolved UTRAN.

Prerequisites Familiarity with the structure and operation of theUMTS air interface at Release 99 and Release 4, orprevious attendance on the UMTS Air InterfaceCourse (MB2002).

Topic areas include� Evolved Packet System (EPS) overview� The E-UTRA protocol stack� OFDMA and SC-FDMA concepts and operation� Fast Fourier transforms� The E-UTRA physical layer functions and

synchronization� E-UTRA channels and frame structures� Modulation and error coding schemes� Functions of the E-UTRA MAC/RLC/RRM layers� Evolved-UTRAN architecture and interfaces� E-UTRAN procedures – identifiers, MM states,

handover and self-configuration� MBMS and eMBMS

LTE Evolved UTRAN Engineering Overview

Evolved Packet Core (EPC)Engineering Overview

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SITEG and Wray Castle delivers courses oncustomers’ premises around the world. This is ahighly cost-effective option if you have a numberof students to train, and is also appropriate if youneed to customize one of our standard courseswith confidential or proprietary information.

We also offer a schedule of public coursesdelivered in the Czech Republic, Spain and theUK, which are particularly suited to customerswith a small number of people to train.

Our training is available in a wide choice offormats, from instructor-led and one-to-onetraining to specialized mentoring and coaching.

We also offer a range of online delivery options,which can be selected individually or as part of ablended learning approach.

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Every Wray Castle course comes withcomprehensive course notes to support yourlearning. Along with a paper copy of the notes,you will also receive a searchable electronicversion on CD – a useful and convenientreference tool that includes the course notes infull colour.


Colour notes


Who would benefitEngineers and technical managers who will beinvolved in the planning and implementation of the3GPP Release 8 Evolved Packet Core (EPC).

Prerequisites Familiarity with the architecture and generaloperation of a UMTS core network is assumed.Some knowledge of IP and the IP MultimediaSubsystem (IMS) would be an advantage.

Topic areas include� Overview of EPC and IMS elements� EPC and legacy network interworking� EPC interfaces and key protocols� Identities used within the EPS � EPC bearer concept and identification� Service data flows and QoS concepts� S1 and X2 Application Protocols� Interconnection of EPC and IMS and

the role of SIP� End-to-end connection establishment� UE-IMS mobility management� EPC security functions

LTE






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Your delivery options

Technical Level: 2 4–6 hours

Who would benefitThis course is primarily aimed at those who are in orentering technical roles in the GSM industry andwho need an overview of the GSM system.

PrerequisitesNo previous telecommunications knowledge isnecessary, but an ability to comprehend technicalsubjects is an advantage.

Topic areas include� Basics of wireless communications � GSM network architecture � GSM services� The radio interface� Mobility and call management � GSM channels� Power control and timing� Network areas� The Mobile Station (MS)� Signalling procedures� GPRS architecture and procedures� Evolution to third-generation systems

e-Learning on CD or your LMS

essential GSM


Who would benefitThose new to or entering the GSM industry whorequire a technical overview of GSM networkoperation and its associated technologies.

Prerequisites A basic understanding of cellular radio networks andassociated technologies, as well as an ability tocomprehend technical subjects, is an advantage.

Topic areas include� GSM organizations and standards bodies� GSM services and service enablers� GSM/GPRS network architecture� GSM/GPRS identities� GSM frequencies and propagation � The radio environment� GSM and GPRS channels � Coverage in cellular networks� Base station antennas� Network access � Power control and handover� GSM and GPRS network operation

GSM System Overview


Who would benefit Those working in technical roles within the GSMindustry who require an in-depth understanding ofthe GSM circuit-switched network elements andinterfaces.

PrerequisitesExperience of SS7 and ISDN signalling principlesand of GSM networks and protocols isadvantageous, as is familiarity with the OSI modeland the operation of primary rate (E1/T1) bearers.

Topic areas include� GSM architecture overview� Air interface protocols� BSS functions and protocols� Message Transfer Part (MTP)� Signalling Connection Control Part (SCCP) � Transaction Capabilities (TCAP)� Mobile Application Part (MAP)� The ‘A’ interface� MSC functions and protocols� Signalling sequences� Supplementary services� Message services

Practical exercises

GSM Architecture and Protocols


Who would benefitThose working in the GSM industry who require anin-depth understanding of GSM air interfaceprocedures and functions.

PrerequisitesA good knowledge of GSM network operation, orprevious attendance on the GSM System Overviewcourse (MB20).

Topic areas include� GSM and GPRS system architecture and

configuration� GSM and GPRS channel functions and operation� Slow Frequency Hopping (SFH) and

Discontinuous Transmission (DTX)� Air interface signalling � Idle mode procedures � Cell selection and reselection� Circuit-switched signalling � Call procedures� Location updating� Handovers� Power control � GPRS signalling

GSM Air Interface

GSM and GPRS



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GSM and GPRS



Who would benefitThose involved with GSM/GPRS networks andinfrastructure who require a good workingknowledge of EDGE with regard to its aims,operation and capabilities.

PrerequisitesA comprehensive knowledge of cellular networkoperation, or previous attendance on the GPRS AirInterface course (MB2800) and the GSM AirInterface course (MB50).

Topic areas include� Advantages of using EDGE� EDGE operation and implementation� EDGE Classic and EDGE Compact� The GSM/EDGE Radio Access Network (GERAN)� Modulation schemes� The EGPRS transmission plane� Mobile station power classes� ECSD and EGPRS� Incremental redundancy� Link adaptation� Channel planning� Fast power control

Enhanced Data Rates for Global Evolution (EDGE)


Who would benefitThose in or entering technical roles within theGSM-R industry who require a broad overview of theservices, features and technology of GSM-R.

PrerequisitesA basic understanding of cellular radio networks andrailway signalling, as well as the ability tocomprehend technical subjects, would be anadvantage.

Topic areas include� GSM-R organizations and standards bodies� GSM-R market � GSM-R features and services� European Train Control System features� GSM-R network architecture� GSM-R equipment� Addressing and functional numbers� GSM-R radio channels� GSM-R coverage� GSM-R Advanced Speech Call Items (ASCI)� GSM-R operations and procedures

GSM-R Engineering Overview


Who would benefitThose already working in the GSM industry whorequire an overview of the principles of GPRSoperation and how it interworks with GSM.

Prerequisites A good understanding of GSM, its architecture andoperation, and an appreciation of packet switchinggained by attendance on the GSM System Overviewcourse (MB20).

Topic areas include� GSM/GPRS network architecture� The GPRS air interface� Introduction to GPRS protocols� Identities and addressing� Mobility management� Location management� Packet-switched call procedures� Security and confidentiality� Roaming� Charging and billing� EGPRS � GPRS in 3G networks

GPRS System Overview


Who would benefit Engineers involved in network planning,commissioning, network optimization, strategydetermination, deployment, equipment design ormanufacturing of the GPRS radio access network.

PrerequisitesStudents should be familiar with the structure andoperation of the GSM air interface. This is bestobtained by attending the GSM Air Interface course(MB50). Familiarity with the protocol stack conceptwill be beneficial.Topic areas include� GPRS system architecture� GSM–GPRS interworking and interworking

between GPRS networks� GPRS identities� Access to the network� Allocation of resources to GPRS� Overview of the transmission plane protocols � Resource allocation� SMS and MMS interworking� Location management� Uplink and downlink packet transfer� Planning Aspects for GPRS

GPRS Air Interface




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NEW!



Who would benefitThose requiring an understanding of the principlesand concepts of radio systems.

PrerequisitesSome technical experience is beneficial. The courseis also suitable for students with mathematical abilityand an aptitude for technical subjects.

Topic areas include� Spectrum use and management� Equipment analysis and testing� Waveform fundamentals and measurements� Modulation techniques� Multiplexing� Transmitters and receivers� Antennas and feeders� Radio propagation� Coverage prediction� Radio interference and its effects� Radio systems

Practical exercises

Radio Principles


Who would benefitThose requiring an overview of what is involved inthe siting of telecoms transceiver equipment in 2G,3G and other radio sites.

Prerequisites No prior knowledge of radio principles is required,but a technical background is advantageous, or theability to comprehend technical information.

Topic areas include� Radio theory� Radio wave propagation and multipath propagation� Antenna theory� Cellular antennas� Transmission lines� Cell dimensions and positioning� Indoor coverage solutions� Radio system interference� Multi-site configurations� Radio site selection� Earthing� UK planning issues

Principles of Radio Site Engineering


Who would benefit Those involved in the specification, planning andmaintenance of digital microwave radio links.

PrerequisitesA good knowledge of radio principles or abackground in radio communications or attendanceon the Radio Principles course (RP2601).

Topic areas include� Spectrum management� Licensing� Digital transmission techniques� Digital radio design � Microwave antennas and feeders� Path profiling � Path clearance � Power budgets� Path losses � Fading� Diversity systems

Practical exercises

Digital Radio and Microwave Link Planning


Who would benefitThose requiring an introduction to cell planningtechniques and their application in GSM.

PrerequisitesA good knowledge of GSM network configurationand operation as well as an understanding of basicradio concepts.

Topic areas include� Review of GSM architecture � Logical channels� Propagation principles for UHF� Propagation models� Link budgets� Traffic principles � Channel dimensioning� Frequency reuse and planning techniques� Cell dimensioning and positioning� Radio site engineering� Tools for planning and optimization

Design exercise

Cell Planning for GSM Networks





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Who would benefitExperienced cell planners wishing to move intoindoor coverage planning, as well as those whoneed to understand indoor planning considerations.

PrerequisitesPrevious attendance on the Cell Planning for GSMNetworks course (RP2602) and the Cell Planning forUMTS Networks course (MB2005) is advantageous.

Topic areas include� Initial planning and site survey� Traffic dimensioning and dimensioning

calculations� Indoor propagation considerations� Equipment for measuring indoor coverage� Sources of RF for indoor coverage� Methods of providing indoor coverage� Copper and Fibre DAS� Indoor antenna types� Performance of link budget calculations� Integrating indoor cells� Handover triggers and parameters

Practical planning exercises

2G/3G Indoor Coverage Planning


Who would benefitExperienced GSM indoor planning engineersmoving into UMTS indoor coverage, as well as thoseworking in planning-related areas or needing tounderstand UMTS planning considerations.

Prerequisites Attendees should already have knowledge andexperience of GSM indoor coverage planning.Previous attendance on the UMTS Air Interfacecourse (MB2002) is advantageous.

Topic areas include� Traffic dimensioning � Dimensioning calculations for UMTS� Indoor propagation considerations� Indoor coverage prediction models� Achieving UMTS coverage in the indoor environment� Indoor/outdoor cell interactions� Indoor coverage environments – stadiums,

tunnels, etc.� Indoor antenna types� Fibre DAS systems and leaky feeders� Integrating indoor cells� Cell selection/reselection and handovers

Practical planning exercises

3G Indoor Coverage Planning


Who would benefit Those requiring an introduction to the principles ofGSM optimization and the techniques necessary tooptimize the GSM air interface.

PrerequisitesKnowledge of GSM air interface operation and cellplanning principles, or previous attendance on theCell Planning for GSM Networks course (RP2602)and the GSM Air Interface course (MB50).

Topic areas include� Optimization principles and processes � Identifying optimization opportunities� Network access, cell selection, reselection and

location updating� Dedicated mode considerations � Power control and handover� Signal strength and quality mapping � Cell configurations � Software tools for radio planning � Generation of key statistics and use of statistical data� GSM features and techniques � Antennas and antenna properties

Optimization exercises

Introduction to GSM Optimization


Who would benefitThose needing to know how to set up GSM, GPRSand UMTS drive-test configurations and sequences,interpret output data, determine networkperformance and generate reports.

PrerequisitesKnowledge of cellular network operation plusexperience of drive-test data capture and use of therelevant software tools.

Topic areas include� Review of the GSM/GPRS and UMTS air

interfaces and procedures� Tool set-up and basic operation� Setting up a drive trial� Viewing, saving and applying data� GSM air interface analytical information� UMTS air interface � Signalling flows and failure messages� UMTS test parameters� GSM drive-test data capture and testing� GPRS drive-test data capture and testing� UMTS drive-test data capture and testing

Practical exercises

Drive-Test Data Capture and Analysis







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Who would benefitThis course provides experienced cell planners withan introduction to the differences required intechnique, skill set and tools for planning FrequencyDivision Duplex (FDD) UMTS networks.

PrerequisitesExperience of UMTS network operation, as well asbasic radio awareness, or previous attendance onthe Cell Planning for GSM Networks course(RP2602) and the UMTS Air Interface (MB2002).

Topic areas include� The UMTS planning philosophy� Review of UMTS structure and the UMTS air

interface� CDMA considerations� UMTS radio transmission and reception parameters� Traffic analysis and coverage predictions� Link budgets � Cell breathing effects� Handover considerations� Handover to other radio access technologies� Operation of power control� Packet data and mixed mode traffic � Co-siting GSM/UMTS equipment

Cell Planning for UMTS Networks


Who would benefitThose who require an introduction to the principlesand techniques that relate to optimizing the UMTSFDD mode radio access network.

Prerequisites An understanding of UMTS air interface operationand an appreciation or experience of UMTS cellplanning, or previous attendance on the UMTS AirInterface course (MB2002) and the Cell Planning forUMTS Networks course (MB2005).

Topic areas include� The optimization process � Identification of optimization opportunities� The coverage–capacity–quality relationship � Optimization software tools � Drive test tools, performance data and statistics

management� Link budgets� Coverage and capacity optimization issues and

solutions� RAN configurations and dimensioning � Idle mode and system access� Connected mode and radio link control � UMTS features – SSDT, MUD, HSDPA

Optimization exercises

Introduction to UMTS Optimization

Find out more about each of our coursesfrom a detailed course description.

Every course has its own detailed coursedescription, available as a downloadable PDF. Thedescription tells you everything you need to knowabout the course, including:

� Technology overview� Who should attend� Technical level � Prerequisites� Learning objectives� Benefits� Detailed course content� Follow-on training


Need more details?

Create your own unique training withour custom course developmentservice.

Each course is created by our experienced teamof developers, authors and multimediaprofessionals.

As well as designing our own range of publiccourses, we are increasingly asked to developcourses to meet specific customer requirements.This may require the development of entirely newcourseware, modifying an existing course, orcombining sections from a number of differentcourses with the appropriate technical linkage.

We will be in regular contact with you throughoutthe development process, generally delivering a pilot course before you sign off the finalcourseware – ensuring that we deliver thecourses that you and your students need.

Customize your courses





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Who would benefitThose working or involved in PMR or PAMR whoneed to understand TETRA technology, specificationand capabilities

PrerequisitesFamiliarity with the architecture and generaloperation of typical VHF or UHF mobile networks is advantageous, and some understanding of radiotechniques is useful

Topic areas include � An overview of the TETRA standard� Trunked radio principles and traffic principles� TETRA services� Cellular principles� Digital communications� TETRA frequency allocation� TETRA channels� Network architecture� TETRA user terminals� The TETRA radio interface� TETRA mobility management� Direct Mode Operation (DMO)

TETRA System Overview


Who would benefitThose working or involved in PMR or PAMRrequiring a detailed understanding of the TETRA air interface.

Prerequisites Familiarity with the architecture and generaloperation of a TETRA network, or previousattendance on the TETRA System Overview course(MB200).

Topic areas include� TETRA identities� TETRA bearer services, teleservices and

supplementary services� TETRA air interface protocol stack� TETRA frequency allocation � TETRA channels� π/4DQPSK modulation� Medium Access Control (MAC) layer� Logical Link Control (LLC) layer� Supplementary Service (SS) and Short Data

Service (SDS) protocols� TETRA Mobility Management (MM) protocol� Authentication and ciphering� TETRA Direct Mode Operation (DMO)

TETRA Air Interface


Who would benefitThose requiring an introduction to the application ofCDMA through the IS-95-B standard for radioaccess in 2G cellular systems.

PrerequisitesSome knowledge of cellular system architecture andoperation, along with an understanding of generaltelecommunications theory.

Topic areas include � Evolution to cdmaOne™� The IS-95-B standard� cdmaOne™ services� cdmaOne™ system architecture� Principles of CDMA� Forward channel structure� Reverse channel structure� IS-95-B radio interface operation� Messages and call sequences� Access network operation and protocols� Core network operation and protocols

cdmaOne™ Radio Access


Who would benefitEngineering staff working on CDMA accessnetworks requiring an understanding of theoperation and capabilities of the CDMA2000™ 1xand 1xEV-DO systems.

Prerequisites A good understanding of modern digital cellularcommunication techniques and, ideally, someexperience of cdmaOne™/IS-95 operation orattendance on the cdmaOne™ Radio Access course(MB2102).

Topic areas include� Evolution of 3G network architecture� cdmaOne™ overview� CDMA principles in 3G systems� Access and core network elements and interfaces� 1x and 1xEV options available for CDMA2000™� Radio link higher layer protocols� Link Access Control (LAC) protocol� Medium Access Control (MAC) protocol� 1xEV-DO protocol stack� 1x and 1xEV-DO channels� 1x and 1xEV-DO physical layer structure� System access, call processing and handover

CDMA2000™ Radio Access

TETRA and CDMA






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Who would benefitSemi-technical and technical management staffrequiring an overview of the technologies andtechniques employed by wired and wirelessbroadband access systems.

Prerequisites A basic understanding of digital communicationstechniques would be an advantage, but it is notabsolutely necessary.

Topic areas include� The broadband market� DSL – technologies, architecture, access, backhaul� Powerline broadband� Fibre optic and cable systems� Fibre to the home and cabinet� Fixed wireless access systems� Satellite broadband and high altitude platforms � Wi-Fi hotspot, wide area and ‘municipal’ networks� UMTS fixed and 3G mobile broadband� Fixed and Mobile WiMAX� LTE and UMB� Broadband deployment strategies

Group exercises

Broadband Access Technologies


Who would benefitThose involved with modern telecommunicationsystems who need a detailed understanding of theimplementation and functions of SS7.

PrerequisitesA general understanding of the PSTN architectureand circuit- and packet-switched concepts, togetherwith a working knowledge of the OSI Model andprimary rate (E1/T1) bearers.

Topic areas include� Overview of signalling and signalling systems � SS7 within mobile and fixed networks � Message Transfer Part (MTP)� ISDN User Part (ISUP) � Signalling Connection Control Part (SCCP) � SCCP functions and routing� Connection-oriented and connectionless services � Network Services Part (NSP) � Transaction Capabilities (TC) � TCAP structure, functions and procedures � SS7 within INs and within GSM � SS7 over IP (SS7oIP)

Practical exercises

SS7 Engineering

We will support you before, during andafter your training.

We’re here for you. We’ll work closely with you toidentify your needs, agree content, suggestdelivery methods and plan delivery schedulesthat fit with your operational demands.

If appropriate we’ll include your data, your files,your company specific information. We’ll tailor it,modify it, change it, because we recognize thatevery need is different, every requirementspecial.

And after every course we’ll go on supportingyou and your colleagues, giving you access toour support staff and our trainers with no timelimits – contact us after a week, a month, ayear...

After 50 years in the telecoms training business,we’re here. We’re here for you...


With you all the way


Who would benefitTransmission and network engineers who require aninsight into modern digital transmission techniquesused within fixed and mobile telecommunicationsnetworks.

Prerequisites A good knowledge of fixed or mobile networktransmission and switching architecture, servicesand applications and some knowledge of packet-switched networks and IP routing protocols.

Topic areas include� Introduction to transmission networks� Layer 2 virtual circuits – Frame Relay and ATM� Layer 2 virtual circuits – Multi Protocol Label

Switching (MPLS)� Carrier-based Ethernet and transmission systems� Synchronous Digital Hierarchy (SDH)� Next-generation SDH� Wave Division Multiplexing (WDM)� Optical Transport Network (OTN)� MPLS in optical networks� Pseudo wires� Examples of modern transmission systems

Next Generation Transmission

Transport and Signalling




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Support all the wayOnce you’ve attended any of our courses you automaticallybecome eligible for our free post-course support – and direct access toa SITEG or Wray Castle expert.

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Need more?Delivered on your site or as a regularly scheduled 1-day public course, Wray Castle offers the

follow-on comprehensive training:

� LTE Evolved UTRAN Engineering Overview

� Evolved Packet Core (EPC) Engineering Overview

Please call us today or access our website for full course details and public course discounts

European Office:Telephone +44 (0) 1539 742 742

E-mail [email protected]

North American Office: Telephone +1 800 594 5102

E-mail [email protected]

SAE Evolved Packet Core Network

The reduced complexity in the radio access network is mirrored by a similar simplification and flattening in the core

network, with SAE architecture consisting of only five main nodes. A key difference from current networks is that the EPC

is defined to support packet-switched traffic only. Interfaces are based on IP protocols. This means that all services will

be delivered through packet connections, including voice.

The SAE gateway performs switching and routing services for user plane traffic. However, unlike R99/4 networks, bearer

control has been removed from the gateway and now resides within the Mobility Management Entity (MME). The Policy

and Charging Rules Function (PCRF) handles Quality of Service (QoS) management and also controls rating and

charging. Subscriber management and security is the responsibility of the Home Subscriber Server (HSS). It is assumed

that voice services will be implemented through the use of an IP Multimedia Subsystem (IMS). It should also be noted

that Wireless LAN or WiMAX radio access could also be supported into the EPC via an S2 interface.

E-UTRAN

UE

Rx

IMS

External PDNs

Serving SAE GatewayPDN SAE Gateway

MMEHSS

PRCF

S1-MME

S1-U

S6a

S11

S5Gx

SGi

SGi

EPC

www.wraycastle.com

July 2008

© Wray Castle Limited

Briefing� � �Technical Briefing

� � �Technical Briefing� � �Technical

LTE Air InterfaceBoth Frequency Division Duplex (FDD) and Time Division Duplex (TDD) operation are defined in the standards, but of these

FDD operation is most significant in the shorter term. This is based on two different radio technologies. Orthogonal Frequency

Division Multiple Access (OFDMA) will be employed in the downlink, while the uplink will employ Single Carrier Frequency

Division Multiple Access (SC_FDMA).Even in its most basic form LTE has channel configurations with theoretical maximum bit rates approaching 100 Mbit/s.

Initially, however, the maximum bit rates are likely to be between 20 and 30 Mbit/s. Nevertheless, with increased spectrum

availability and the use of advanced antenna techniques, bit rates in excess of 300 Mbit/s may eventually be achievable.

Low latency (10 ms round-trip delay), improved system capacity and coverage as well as reduced operating costs remain

important additional benefits.

OFDM in LTEOFDM, although not a new technology in itself, is still relatively new in the context of mobile multiple access systems. The

OFDM principle is at the core of the downlink OFDMA and uplink SC-FDMA physical layers for LTE. Traditional digital radio

technologies transmit a data stream modulated onto a single radio carrier. However, to overcome the problems associated

with transmitting high data rates over a single carrier – including Inter Symbol Interference (ISI) and narrowband interference

– OFDM utilises a large number of closely spaced orthogonal subcarriers that are transmitted in parallel.

Each subcarrier can then be modulated with a conventional modulation scheme such as QPSK, 16QAM or even 64QAM.

As each subcarrier carries a relatively low data rate in comparison to high data rates modulated onto a single carrier, it will

suffer far less from ISI resulting in far fewer errors. Also, as subcarriers are orthogonal, a spectral efficiency gain approaching

50% over traditional single-carrier methods can be achieved.

LTE OFDMAand SC-FDMAare designed to work in a variety of bandwidths ranging initially from 1.4 MHz with 72 subcarriers

up to 20 MHz with 1200 subcarriers. This will allow LTE to be backward compatible with current spectrum and flexible enough

to fit into any potential future spectrum allocation.The abbreviation SC-FDMA is rather misleading as, like OFDMA, it also uses many subcarriers on the air interface. However,

SC-FDMA adds an additional processing step that spreads the frequency components of each data symbol over each

subcarrier used, hence the term ‘Single Carrier’. This improves power efficiency and consequently increases battery life for

the mobile.

20 MHz/120015 MHz/900

10 MHz/6005 MHz/300

1.4 MHz/72

3 MHz/180

www.wraycastle.com

July 2008© Wray Castle Limited

Briefing � � �Technical Briefing � � �Technical Briefing � � �TechnicalStabilization of Standards

The development of UMTS continues, and Release 8 of the 3GPP standards sees the introduction of documents relating

to LTE (Long Term Evolution) and SAE (System Architecture Evolution). Most LTE aspects are covered by the new 36

series documents and are now reasonably stable. SAE represents the general evolution of the core network and is

applicable to LTE, UMTS and even to GSM. As such, SAE aspects are distributed throughout the existing core network

standards. More work remains to be done on detailed SAE aspects.

Some Terminology

LTE is the term used to describe collectively the evolution of the radio access network into Evolved Universal Terrestrial Radio

Access Network (E-UTRAN) and the radio access technology into Evolved Universal Terrestrial Radio Access (E-UTRA).

SAE is the term used to describe the

evolution of the core network into the

Evolved Packet Core (EPC). There is

also a collective term, Evolved Packet

System (EPS), which refers to the

combined E-UTRAN and EPC.

LTE Radio Access Network

The LTE radio access network is known as the E-UTRAN. Compared to its 3G UTRAN predecessor it employs a much

flatter and simpler architecture. Chiefly this involves the removal of the RNC node and the extension of IP/UDP/GTP

transport out to the base stations; now known as eNode Bs (eNBs). These changes, coupled with a similar, much flatter

core network architecture, should ensure reduced latency throughout the network.

All layers of the air interface protocol stack, including Radio Resource Control (RRC), Radio Link Control (RLC) and

Medium Access Control (MAC) have now been moved to the base station, and the eNB will anchor the main backhaul

link to the EPC. The eNB supports a flexible association between access and core, permitting load sharing between core

network nodes.

With the removal of the RNC from the

access network architecture, inter-eNB

handovers will be negotiated and

managed directly between eNBs using

the X2 interface. Although not yet fully

defined, it is assumed that the final

protocol functions over the X2

interface will mimic those currently

employed in the 3G UTRAN on the Iur

interface of R99/4 networks.

LTE and SAE – A Clearer Picture

E-UTRAN EPCE-UTRA

UE

LTE SAE

EPS

EPCUE

eNB

X2

S1

S1

RRCRLCMACPL

RRCRLCMACPL

IP/UDP/GTP

www.wraycastle.comJuly 2008 © Wray Castle Limited

Briefing � � �Technical Briefing � � �Technical Briefing � � �Technical


Who would benefitThose working in or entering the telecommunicationsindustry who need to understand the functions andservices provided by modern networks.

PrerequisitesMathematical ability and aptitude for technicalsubjects, with the intention to progress in a technicalrole.

Topic areas include� Telecoms services � The telecoms market � Types of telephony network� Network operation and management� Radio access networks� Cellular technologies and operation� Protocols for mobile networks� Wireless networks – WLANs and MANs� Data networks and services � The Internet – applications, services and

architecture� Signalling systems� The future of telecommunication networks

Case studies and exercises

Introduction to Telecoms


Who would benefitThose working in the fixed or mobile telecomsindustry who need to understand the range ofwireless LAN technologies and operation.

Prerequisites A general understanding of IT network architectureand network access operation is useful. Someexperience of protocols and radio principles is also beneficial.

Topic areas include� Current wireless technologies� WLAN principles and architectures� Principles of wireless access� PANs and MANs� Bluetooth™ operation� The IEEE 802.11 family� WLAN technologies � WLAN applications� Wireless PAN technologies� The WLAN as an access network� Interworking LANs with cellular networks� Approaches to security in WLANs

Wireless LANs and Associated Technologies

Download the latest Technical Briefings

Current and upcoming Technical Briefingstopics include:

� Femtocell Concepts� HSPA Technical Update� Near Field Communications – The Power of Touch� LTE and SAE – A Clearer Picture� The Truth About WiMAX� EDGE Evolution – Sweating the Assets� HSPA+ – Bridging the Gap

Download your free Technical Briefings fromwww.sitegtelecom.com

Stay updated

Keep up to date with all the latest major technologydevelopments. Our Research and DevelopmentTeam is continually monitoring global developmentsin telecoms technologies, tracking standards bodies,vendor solutions and operator implementations.

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Telecoms – Today and Tomorrow


IntroductionThis is an action-packed workshop utilizing group work, poster activities,demonstrations and quizzes to reinforce the learning and stimulatedebate about the significant opportunities and challenges that facecompanies operating within the converged communications market.

Who would benefitThose involved in the communications industry who require anunderstanding of the wide range of technologies used within a convergedcommunications market along with the market dynamics and challenges ahead.

Flexibility in deliveryThis workshop is modularized to provide flexibility in the way it isdelivered. It can be delivered in a continuous two-day block of training orthe Technology Module and Strategy Module can be taken as stand-aloneworkshops.

Prerequisites and customizationThere are no prerequisites for this course. The workshop content issuitable for both technical and non-technical audiences. Manyorganizations will want to take advantage of our customization serviceand add company-specific data into the workshop content.

Telecoms –Today and Tomorrow

Business

Markets

TV

Devices

Web 2.0

Technologies

Mobile

VoiceFixed

Data

Convergence

Broadband

Opportunities

Regulators

Satellite

Advertising

ConsumersOrganizations

Workshop 1 – Technology Module

� How has technology evolved?� How does fixed-line voice work?� How does mobile voice work?� What is a data network?� What is the Internet and what are ISPs?� What is broadband?� What are Next Generation Networks (NGNs)?� How are the boxes connected?� How do satellite communications work?� How do TV and radio work?� Where do we go from here?

Workshop 2 – Strategy Module

� What types of company operate in a converged market?� Which companies are the major players?� How do companies make money?� How do companies measure performance?� How do companies handle regulation?� What are the challenges and opportunities ahead?� What do we mean by Convergence?� What services do customers want?� What is Web 2.0?� How does advertising work as a revenue stream?� How does mobile advertising work?

Featured Course



NEW!

Contact Us

Middle East & AfricanOfficeSITEG Telecom FZ LLCOffice 1107ABusiness Central TowersDubai Internet CityPO Box 500280Dubai, UAE

Tel: +971 4 4355646Fax: +971 4 4355645E-mail: [email protected]

By telephone or by e-mail

European Office

Wray Castle LimitedBridge MillsStramongateKendalLA9 4UB, UK

Tel: +44 (0) 1539 742 742E-mail: [email protected]: www.wraycastle.com

Visit the website today to get the latestinformation on:

� New courses � Detailed course descriptions � Public course dates and venues � Case studies � Customer comments � Technical Briefings ...and much more!

To find out more, please go towww.sitegtelecom.com >>

On our website

Wray Castle has expanded its network of public course locations with two new venues in Madrid andPrague.

Hotel Puerta Castilla at Paseo de la Castellana in Madrid and Hotel Josef at Rybna 20 in Prague arecentrally located and offer easy access by road, rail or air. Each has been carefully selected for itsbalance of modern conference and training facilities, and high quality-accommodation for delegateswho wish to stay overnight.

In addition to these two new venues Wray Castle continues to offer public courses at Milton Hill inOxfordshire, England. With easy access from Heathrow airport and the M4 and M40 motorways, thishas been a favourite location for our delegates for more than eight years.

Milton Hill has always provided the perfect venue for training – the Madrid and Prague venues willcontinue this standard.

With superb training, multiple locations and Early-Bird discounts, there couldn’t be a better reason tochoose a Wray Castle public course!

Call now to reserve a seat +971 4 4355646 or e-mail [email protected]

v1

Hotel Josef, Prague Hotel Puerta Castilla, MadridMilton Hill, Oxfordshire, UK

Public Course Venues - UK, Czech Republic and Spain

Public Courses



Telecoms Training in the Middle East and Africa

At SITEG we firmly believe that the key to success in any industryis the development of a company’s team. To keep ahead of thecompetition; in a world where the speed of communication, traveland the mobility of individuals is increasing every day, requires aninvestment in people, which is why SITEG is proud to provide thefirst and only independent telecommunications trainingestablishment to serve the growing market in the Middle East andAfrica Region.

Based in Dubai we are able to conduct our courses locally, inaddition, we are able to offer the same range of courses at alocation of your choice. SITEG is able to offer this training with thebacking of, and in association with, the best telecoms trainingschool in the world, Wray Castle of the UK.

...Learn beyond the basics.....

Contact us now to discuss your telcommunicationstraining needs!

North American Office

Wray Castle USA, Inc.2875 Northwind DriveSuite 103East LansingMI 48823 USA

Tel: +1 800 594 5102E-mail: [email protected]: www.wraycastleusa.com

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