EURIM Personal Identity EURIM Personal Identity GroupGroup

Data Sharing Model for Public Data Sharing Model for Public ServicesServices

1313thth January 2005 January 2005Jim LoundJim Lound

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Provider of services

Individual

Product / Servicerequests

FOI requests

Initiating the contactInitiating the contact

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Provider of services

Individual

Proactively servicing the

customer

Initiating the contactInitiating the contact

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Provider of services

Own Data

Own Data

Reactive data sharingprompted by

Service Provider

Data acquisitionData acquisition

Data Owner

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Provider of services

Own Data

Proactive data sharingprompted by

changes to circumstances

Own Data

Data Owner

Data acquisitionData acquisition

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Other Service Providers

Potentialhuge

demand

Own Data

Data Owner

ContentionContention

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TrustedIntermediary

Provider of services

Data Owner

Partner DataPartner Data

Partner Data

Data OwnerData Owner

Data OwnerData Owner

Data Owner

Trusted Intermediary - Single Trusted Intermediary - Single InterfaceInterface

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TrustedIntermediary

Individual

Data OwnerData Owner

Data OwnerData Owner

Data OwnerData Owner

Trusted Intermediary - Single Trusted Intermediary - Single InterfaceInterface

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TrustedIntermediary

InfrastructureInfrastructure

Closed User Groups

‘Open’ to Public Sector

Public Services Data Sharing Pot

Real TimeAccess

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TrustedIntermediary

Service Provider& Partner Data

InfrastructureInfrastructure

Closed User Groups

‘Open’ to Public Sector

Public Services Data Sharing Pot

Real TimeAccess

Copy Database

Feed of updated records

Real TimeAccess

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TrustedIntermediary

Service Provider& Partner Data

InfrastructureInfrastructure

Closed User Groups

‘Open’ to Public Sector

Public Services Data Sharing Pot

Real TimeAccess

Copy Database

Feed of updated records

Third PartyData

In-houseExternal Data

Real TimeAccess

Real TimeAccess

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TrustedIntermediary

Service Provider& Partner Data

InfrastructureInfrastructure

Closed User Groups

‘Open’ to Public Sector

Public Services Data Sharing Pot

Real TimeAccess

Copy Database

Feed of updated records

Third PartyService Providers

Third PartyData

Real TimeAccess

In-houseExternal Data

Real TimeAccess

e.g. Nat. ID Cardverification

Real TimeAccess

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TrustedIntermediary

Service Provider& Partner Data

InfrastructureInfrastructure

Closed User Groups

‘Open’ to Public Sector

Public Services Data Sharing Pot

Real TimeAccess

Copy Database

Feed of updated records

Third PartyService Providers

Third PartyData

Added ValueServices

Real TimeAccess

In-houseExternal Data

Real TimeAccess

e.g. Nat. ID Cardverification

Real TimeAccess

Real TimeAccess

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Key considerationsKey considerations

• Benefits to the citizenBenefits to the citizen

• TrustTrust

• Data qualityData quality

• GovernanceGovernance

• InfrastructureInfrastructure

• Data ProtectionData Protection

• LegislationLegislation

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Benefits to the individual – why are we doing this?• Quicker service

• Reduce the need to supply documents

• Contribution towards identity checking

• Contribution towards service eligibility assessment

• More convenient distribution channels

• Ability to take advantage of cost reductions reflected in pricing

• Proactive service offerings

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TrustTrust

TrustedIntermediary

Provider of services

Individual

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Data Quality

• Accuracy

• Up to date

• Complete

• Formats

• Effective name and address matching routines

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GovernanceGovernance

• Membership - managing

Data quality - policing

Contribution - controlling level of data accessed

Purpose - controlling amount of data accessed

Citizen access Individual’s right to look at their data Individual’s right to know who has accessed

their data. © Experian Ltd 2005

InfrastructureInfrastructure

• Minimise the financial risk - data contributors

Undertake the quality control processes

Receive, manage and maintain the shared data

Manage the day to day operations

Add value to the data

Provide electronic access to the data being shared

Support a range of distribution channels & technologies

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Infrastructure (cont.)Infrastructure (cont.)

• Support the demands of response times

Facilitate the assessment of the levels of trust

Provide proactive notifications to individuals

• Provide individuals with access to their data

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Data Protection IssuesData Protection Issues

• A key issue will be to establish an acceptable and compliant method of allowing the appropriate data for sharing to be ‘in place' prior to consent in order to allow the data to be immediately released when consent is given.

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LegislationLegislation

• In areas affected, remove legislative constraints that currently prevent individuals from initiating data sharing through their express consent

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