european business air news february 2013

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Meravo bringsspecial EC145 to Germany

Based at Oedheim, near Stuttgart,long-standing Eurocopter helicopteroperator Meravo has orderedGermany’s first EC145 Mercedes-Benz for delivery this summer.

“We are looking forward toreceiving this exquisite helicopter,which is tailored to fulfill the highexpectations of business and privatetravellers,” says Bernd Hauber, ceo.“We will offer charter and corporateflights for up to eight passengers fromour main base in southern Germanyand other heliports.”

The special edition EC145 hasbeen created in a styling project ledby the Mercedes-Benz AdvancedDesign Studio in Como, Italy. Itfeatures deluxe materials, elegantwoods and ambient cabin lighting.

FBO2013

SURVEYExecuJet Africa launches service

to plan emergency responses ExecuJet Africa is partnering withinternational risk managementcompany MS Risk to offer emergencyresponse plans for clients with staffbased at remote locations in Africa. Thecompany launched the service, calledUrgent Response Plan, at the MiningIndaba 2013 show in Cape Town.

ExecuJet and MS Risk will work withclients’ human resources and safetymanagers to develop evacuation plansfor those companies who do notcurrently have one in place, or integrateservices into an existing programme.The plan will also include intelligencereporting, remote site visits, ground andair service options, and logisticscoordination.

“We’ve had an increase in requestsfrom companies to urgently extract keyforeign staff based in remote locationswithin Africa, which led us to launchthis service with MS Risk.

“An evacuation exercise requiresthorough planning well in advance tointegrate the air service with otherlogistics involved, and this is beyond thescope of most other air service

providers,” says Chris Frost, businessdevelopment manager for flightoperations at ExecuJet.

“The Urgent Response Plan was wellreceived at the show. In light of recentevents in Africa, corporations have anincreased awareness of these issues andthere is a demand for this service withinthe mining sector.”

ExecuJet also showcased a range ofother aviation services at the show,including aircraft and helicopter charterflights, scheduled services to remotelocations and air cargo operations.

The company’s global charter fleetnow includes three helicopters fromSouth Africa’s Acher Aviation; a Bell 407,an Agusta 109 Power and an EC130, plusaccess to other models.

“We recognise the delivery andtransportation issues related to miningand have identified rotary wing aircraftas a cost-effective option for miningcompanies to improve their efficiencyand enhance safety,” says Mike Clark,director of flight operations.

ExecuJet Africa operates a numberof aircraft to and from the mining areasin Africa and views helicopter charteras essential when transporting miningpersonnel between sites, particularlythose with basic or non-existentlanding strips. Rotary wing supportservices include seismic surveyoperations, vip aviation support, oilpipeline inspections and securitysurveillance support.

Chris Frost is offering specialist servicesfor the mining industry.

Eight of Europe’s major business air charter companies have joined together to form astrategic alliance under the name AirClub. Celebrating its launch are Tom Carstensenof Air Alsie, Mauro de Rosa of GlobeAir (AirClub deputy chairman), Alfred Bijl ofCorporatejets, Christian Hatje of PrivatAir (AirClub chairman), Jonas Kraft of ACM AirCharter, Philip Queffelec of Masterjet, Jurgen van Campenhout of FlyingGroup andFloris Helmers of Air Hamburg. See full story on page 4

European operatorsform world’s first

charter alliance

Thanks, for voting us 8th.

Dubai-based Empire Aviation Grouphas signed a management contract fora second Embraer Legacy 650 with aprivate owner. It will join a fleet of twosuper midsize Legacy 600 jets alreadyoperated by the company.

“Our aircraft managementservices are the core of our regionalbusiness and it is gratifying that wecontinue to attract new aircraftowners to bring their aircraft underEAG management. In fact, we werethe first operator in the Middle East tomanage a Legacy 650 and we aredelighted to add a second to ourmanaged fleet, and to expand ourlong-haul capabilities,” says SteveHartley, executive director.

Following its recent successattracting aircraft under managementin India, Empire Aviation has alsolaunched a comprehensive range ofbusiness aviation services for privateaircraft owners on the sub-continent.The one-stop shop approach coversaircraft sales, aircraft management,flight operations and charter.

Empire took its first business jetunder management in India inDecember 2012. The 2012 modelBombardier Challenger 300 is based atHAL Airport in Bangalore, where thecompany opened its first office inIndia recently and where there isalready a team of six aviationspecialists on the ground. It is innegotiations for a further threemanaged aircraft and plans to havefive aircraft under management inIndia by mid 2013, with the teamdoubling in size over the same period.

Paras Dhamecha, executivedirector, comments: “The Indianeconomy is proving robust and withmore Indian companies globalisingtheir operations, we see a healthy

future demand for our services, wherewe can fill the gap for a professionalmanagement company, which cansimplify the ownership process and

experience for owners. This will alsohelp further stimulate the market forbusiness aviation.”

But he adds that there are still some

challenges facing the development ofprivate aviation in India; notably thatthe current tough regulations onaircraft importation and ownershipare slowing market development, andairports are becoming busier andrunning close to capacity.

However, the company isoptimistic about its prospects in thegrowing market. “We see part of ourinitial role as helping company andindividual owners and aircraftoperators in India understand thebenefits of working with independentand experienced professional aircraftmanagers,” says Hartley.

“Most private aircraft in India are company owned and managed byan in-house operations team, whichis not always very cost effective.Empire Aviation takes an assetmanagement approach to aircraftownership and management, whichstarts with understanding the owner’s needs, and building abusiness model around this, ensuringaccess to all the benefits of the aircraft while protecting its valuethrough professional operation,management and maintenance tomanufacturers’ standards.”

Initially established in Bangalore,Empire plans to extend its services toIndian aircraft owners through anetwork including additional offices innorth and central India.

“We have made good progress inrapidly establishing EA in India,”concludes Dhamecha. “The initialresponse from owners and operatorshas been very encouraging and we arenow moving on to the next phasewhich is to focus on private operatorswho require the full managementspectrum including induction of theiraircraft in India.”

FEBRUARY 2013 3EUROPEAN BUSINESS AIR NEWS

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Steve Hartley continues to make progress picking up business in India.

Latest managed Legacy boosts expanding Empire

National Gridtakes UK’s first

Bell 429National Grid ElectricityTransmission Plc has purchased thefirst Bell 429 to be operated in the UK,and will task the helicopter withinspection and maintenance ofpower lines.

“We required a versatile andreliable aircraft to support ourmission, which is providing power tomillions of people in the UK. Weselected the Bell 429 for itsunmatched ability to operate inchallenging conditions and for itsreduced maintenance costs,” saysMike Hannon, field support manager.

Final delivery of the aircraft willtake place on completion of EASAapproved customisations at BellHelicopter’s European headquartersin Prague. It includes an operatorworkstation in the cabin of theaircraft featuring SyQuest 20" HDdisplay, MX-10 control unit, HD Nano Flash recorder, USB hub portsand keyboard.

National Grid is an internationalelectricity and gas company, and isone of the largest investor-ownedenergy companies in the world. Itdelivers gas and electricity to millionsacross the UK and the north easternUnited States. It uses helicopters tosurvey and repair power lines andpipelines throughout its network.

“National Grid’s decision topurchase the Bell 429 was driven bythe aircraft’s versatility, speed andcost efficiency,” says Patrick Moulay,md, commercial business for BellHelicopter in Europe.

During their development Bell429s have conducted extensive flightdemonstrations in every continent,except Antarctica, and have beencertified in more than 40 countries.

Bond marks air ambulance10,000 hours milestone

One of two helicopter air ambulancesoperated by Bond Air Services onbehalf of the Scottish AmbulanceService, an EC135T2i, has reached10,000 flying hours.

The total was passed whiletransferring a maternity patient withabdominal pains from Cambeltownhospital to Crosshouse hospital inKilmarnock, by one of the firstEC135s introduced into Bond’s fleet.

As part of the recently renewedcontract between Bond and SAS, twoof the latest medically-equippedEC145T2 aircraft will be introduced inSeptember 2014. The new aircrafttype will further enhance this long-standing service by deliveringimproved range and endurance,while also providing more room forpatients and equipment.

Garry Fraser, SAS general managerfor air ambulance operations, says:“The two EC135s fly around 2,000missions each year and were the firsthelicopters in Scotland to have beenpurpose-built to our specific medicalspecifications. They provide anessential lifeline to remote and ruralcommunities, as well as respondingto major incidents and seriousemergencies across the country.”

These government-fundedhelicopters in Glasgow and Invernessare now to be supplemented by aBolkow 105 based at Perth, and also

operated by Bond Air Services.The recently-launched Scotland’s

Charity Air Ambulance (SCAA) hasannounced that Bond was selected tosupply the new frontline life-savingresource for an initial seven-yearperiod, following a rigorous andextensive tendering process.

A five-strong paramedic team willcrew the charity helicopter. Bondtraining services manager AndyMottram says that the men willundergo three weeks of intensivehelicopter familiarisation training.“The staff recruited for SCAA are top-line paramedics and they showall the aptitude, enthusiasm andability to make first class airambulance crew,” he says. “Thehelicopter is a completely differentenvironment for them but they allseem comfortable with it and aresettling into training perfectly.”

Swiss Aviation Consulting has signedan agreement with an undisclosedcustomer for another Airbus A319business jet to be supervised by itsaircraft asset managementprogramme. The aircraft is based inGermany and is operated under EU-OPS standard. “This is the second

A319 to join our programme,”explains Dr Daniel Lütolf, chairmanof Swiss AeroHoldings Ltd. “At themoment we have full assetmanagement assignments for about30 aircraft and almost 80 per centthereof are actually large cabin andlong range business aircraft.”Bond’s Capt Craig Trott, with paramedics

Kathy Simpson and Davie Philips.

SAC adds A319 to asset management

Jetflite heads for the City of LondonFrom February, Finnish air charter operator Jetflite’s Citation Sovereign has been granted permission to fly to London City airport. “This ensuresmaximum time saving and flexibility when travelling to London city centre,” thecompany says.

ASL brings Citation X to the Benelux

ASL bv, based at Eindhoven airport inthe Netherlands, has become the firstoperator in the Benelux countries tooffer the Citation X for charter andpresented the aircraft at a specialevent to celebrate the company’s firstanniversary.

The ASL group is headquartered in Belgium, but now has its ownDutch air operators certificate andoperates from three airports in the Netherlands.

4 FEBRUARY 2013 EUROPEAN BUSINESS AIR NEWS

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Eight of Europe’s major business aircharter companies have joinedtogether to form a strategic allianceunder the name AirClub. Modelled onthe alliances formed in recent yearsby groups of airlines, it is thought tobe the first such cooperation betweenbusiness operators.

Founding members ACM AirCharter, Air Alsie, Air Hamburg,Corporatejets, FlyingGroup, GlobeAir,Masterjet and PrivatAir aim to offertheir customers increased flexibilityand availability, while enhancingcustomer service.

The partners, which are based inseven different countries, willaccumulate their resources andknow-how, providing a wider range ofsolutions and more tailoredapproaches to their customers’needs. They believe that AirClub willenable its members to offer custo-mers those services and products thatas individual operators they wouldnot be able to provide; assetmanagement of many diverse aircrafttypes, greater choice of charteraircraft ranging from very light jets tocorporate airliners, as well as abroader selection of home bases.

Christian Hatje, svp businessaviation of PrivatAir and chairman ofAirClub, says: “History has beenmade. AirClub is the first ever allianceof business jet operators and willoperate more than 100 business jets.We will combine the strength,purchasing power and expertise ofsome of Europe’s leading playerswithin the industry to provide clientswith premium service, top aircraftavailability and flexibility as well as

the highest possible standard ofsafety and comfort.

“I believe that we will see the samephenomenon as in commercialaviation 15 years ago; either you arepart of a great, solid group of players –an alliance – or you will struggle to survive in this increasinglychallenging industry. Having all kindsof different operators within AirClubwill be a huge benefit, as it allows us tolearn from and complement eachother. We are confident that our widevariety of experts pooled with ourdifferent backgrounds and networksmake us stronger than any otherplayer in the industry.”

Hatje adds: “We will strive tolaunch our own AirClub onlinebooking system, allowing customersto choose from a vast, diversified fleetlocated all over Europe, as well as aspecial member’s programme tocomplement the latter early next year.Booking a private jet through ouronline system will be as easy asrenting a car.”

Mauro de Rosa, chief marketingofficer Europe at GlobeAir AG anddeputy chairman of AirClub, says:“GlobeAir is very proud to be a part ofthe first, and so far only, corporate jetalliance. We are always looking forways to upgrade our customer serviceand partnering with other operatorsoffers our customers the benefit of anextended fleet.

“AirClub is an absolute milestonein today’s business aviation and weare convinced it will further enhanceour standing as an industry.”

Other operators may be invited toparticipate in AirClub in the future.

Leading operators teamup to form world’s first

charter alliance

Saudi Arabia’s Wallan Aviation hasexpanded its fleet with the purchaseof a pre-owned Falcon 900EX EASy II, and an order for a new 900LXfor delivery in the second quarter of this year.

The company will operate bothaircraft for its own use with the optionof offering one or both to the chartermarket. The sale marks WallanAviation’s first entry into the DassaultFalcon range and large cabin segment.

Chairman Saad Wallan, who is also a board member of MEBAA andthe Saudi Aviation Club, is apassionate aviator and has been atype rated pilot since 1992. He says: “We chose the Falcon 900LXbecause of its advanced technologyand efficient performance and range,its go anywhere flexibility and itsresale value. For example, the Falcon 900’s range connects Riyadhor Dubai directly with Shannonairport in Ireland, where passengerscan clear customs immigration forthe whole of the US.

“Falcons are increasingly proving

themselves with operators in theregion and this helps developexperience and build confidence inthe Falcon range, which also hasattractive emissions andenvironmental credentials.”

Wallan Aviation has beenoperating in the Middle East for 20years and has also expanded to otherservices in the aviation field,including charter, jet maintenanceand a flight academy. It was awardedthe Certificate of Appreciation by theUS Department of Commerce forstrengthening American-Saudi ties.The company employs more than 800staff, with a team of 35 dedicatedspecifically to aviation.

The Falcon 900LX flies 4,750 nmnon-stop and can connect Dubaiwith Beijing, Jeddah to Cape Town,Riyadh to Chengdou, or Dammam toSingapore. Dassault says it alreadyplans to deliver six Falcons to MiddleEast customers over the next 18months, growing its fleet by ten percent. More than 60 Falcon businessjets currently operate in the region.

Wallan boosts range withFalcon 900 additions

Saad Wallan is investing in a pair of Falcon 900 aircraft.

Sloane collects UK’s fourth GrandNewSloane Helicopters has taken delivery from AgustaWestland of the fourthGrandNew to be placed onto the UK register.

Following the handover in Milan, Sloane’s crew brought the helicopterthrough stunning Alpine scenery, enjoying the new cockpit technology,including the mapping and synthetic vision systems. Sloane was unable toconfirm the ultimate customer’s identity.

Sir Peter Ogden, joint founder of the computer services companyComputacenter, is reported to be upgrading his AgustaWestland Grand to aGrandNew. This is to be registered G-JTHU after the Channel Island of Jethou.

London Executive Aviation iscontinuing its fleet expansion withthe addition of another Challenger300 based at Luton airport. Thisbrings the total number of aircraft inthe LEA fleet to 28.

The Challenger can seat up to tenpassengers plus crew and stewardess,and allows non-stop flights fromLondon to destinations such asMoscow, Jeddah, Lagos and Dubai.

LEA managing director GeorgeGalanopoulos says: “The addition ofthis aircraft to our fleet highlights ourdedication to offering the broadestrange of aircraft options for businesscharter operations. We have amassedconsiderable experience of operatingthis type and have been very pleasedwith its dispatch reliability. We havealso received consistently positivecustomer feedback.

“Our Challenger 300s fill a niche inour fleet between the midsize CitationExcel and large cabin Embraer

Legacys. Their impressive range,coupled with modern, spaciouscabins, make these aircraft anextremely popular choice.”

LEA has also announced apartnership with aviation cateringprovider High Flying Food, coveringsix of LEA’s UK bases: London City,Farnborough, Luton, Biggin Hill,Stapleford and Oxford airports.

Patrick Margetson-Rushmore, LEAchief executive, says: “We have alwaysbeen dedicated to providing the bestquality private air travel experiencefor all our clients and this partnershipprovides the latest example of this. Aswe have such a wide range ofcustomers, it is important for us to beable to cater for a variety of tastes anddemands and High Flying Food canhelp us do just that.”

Sheila Greenwood, cabin servicemanager, adds: “We’ve taken a greatdeal of time to research the best waysto provide the highest quality cateringoptions. Having undertaken a trialwith High Flying Food, I’ve seen first-hand the positive reaction of ourclients, and we are very pleased tooffer this service across our fleet.”

Menus can be personalised to suitall dietary requirements and include aselection of dishes from around theworld, ranging from traditionalEnglish roast chicken to Thai curries.

LEA puts English roasts and Thai curries on the menu

Craig Sharp, founder of High Flying Food,with LEA’s Sheila Greenwood and PatrickMargetson-Rushmore.

FEBRUARY 2013 5EUROPEAN BUSINESS AIR NEWS 5

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Chris Mace, group commercial director of Klyne Aviation, with SaxonAir’s newlyappointed ceo Alex Durand.

Alex Durand has been appointed tothe role of chief executive at UKcharter operator and flight supportcompany SaxonAir.

Durand brings to the role over 20years of experience in the businessaviation sector, most recently as UKrepresentative for the ProAir Group,accountable manager of FinesseExecutive and prior to that, groupmanaging director for Gregg Air.

“I am delighted to be joiningSaxonAir having watched itsdevelopment with interest,” saysDurand. “I am also excited about thenew opportunities that I can bringthrough my own established networkof industry relationships andexperience.”

The new appointment has enabledmd Chris Mace to take up a new rolewithin SaxonAir’s parent companyKlyne Aviation, as group commercialdirector. His primary focus will be tocreate new business opportunities forthe companies within the group,including overseeing marketing

activities, and maintaining aproactive commercial focus. Macewelcomes Durand’s appointment:“His extensive experience inleadership, business planning anddevelopment, operations and safetymanagement will support SaxonAir’sfuture growth and increasingpresence in the internationalbusiness aviation marketplace.”

Despite recent economicconditions, SaxonAir reports that ithas experienced a 12.5 per centincrease in charter flights flown and a65 per cent increase in handled flightsat Norwich airport since moving intoits multi-million pound facility inMay 2011.

SaxonAir’s clients include manyblue chip companies, individualbusiness men and women, sportsteams, musicians, the offshoreenergy industry and many localbusinesses and private families.

The current charter fleet nowconsists of five light and midsize jetsand two helicopters.

Durand takes the helm as SaxonAir’s ceo

A Bell 412, owned by Falcon AviationServices of Abu Dhabi, flew along theshore of the United Arab Emirateswhile displaying the world’s largestaerial banner in celebration of theUAE’s National Day in December.

“This is our fifth year of flying thisamazing flag, and it seems to getbigger every year,” says A J Baker, vpof commercial business at FalconAviation Services.

The banner measured more than4,600 sq m and was visible up to 12miles away, ensuring the entire city ofAbu Dhabi could witness the flight.

Qatar’s website targetsMiddle Eastand Russia

Bell 412 towslargest banner

Royal Jet will celebrate its tenthanniversary in May, and reports thatit operated 3,135 flights to 370 citiesin 136 countries during 2012.

“This year, we expect tocomfortably outperform ouroperational and financial statisticsforecast for the full period of 2012,” says Shane O’Hare, presidentand ceo.

The operator has also reported itsbusiest-ever year in 2012 for medicalevacuation missions, up by 10 percent over another record year in 2011.As the oldest company to providemedevac services, Royal Jet has flownover 1,650 missions to date.

O’Hare explains: “Our service goeswell beyond providing airambulances, medical teams andequipment. In the past few yearsRoyal Jet’s medevac division hashandled missions in the mostchallenging of situations acrosscommunity, political andgovernment sectors from around theworld and nearer home in the GCC.”

Growing the fleet and refurbishingthe remainder of the current fleet isplanned for 2013. Royal Jet iscurrently investing $9 million in theinterior refurbishment of one of itsBoeing Business Jets. Upgradesinclude a new state-of-the-art inflightentertainment system, live TV,

SATCOM, Wi-Fi and global mobilesystems, while furnishings such asluxury seats and sleeper beds will alsobe enhanced.

“We are assessing our long-termfleet plan which would includereplacement of the existing BBJ fleetby 2016,” says O’Hare.

“We have also signed acommercial agreement with AbuDhabi Aircraft Technologies (ADAT)to lease 4,450 sq m of hangar space at the facility at Abu DhabiInternational airport. This providesus the capability for simultaneousmaintenance of two BBJs and oneGulfstream and allows the in-housemaintenance team to expand theirexisting capabilities to include all A-checks, as well as fulfil other complexmaintenance tasks.”

Royal Jet reports busiestyear as it looks to replace

existing BBJ fleet

Royal Jet crews can expect to be busy in 2013.

Shane O’Hare, president and ceo

Azerbaijan orders ten helicoptersAzerbaijan Airlines has ordered ten AgustaWestland helicopters, comprising acontract for eight AW139 intermediate twins and a preliminary sales contractfor two AW189 medium twins. Four AW139s and the two AW189s will be usedfor offshore transport operations, two AW139s for emergency medical services,one AW139 for search and rescue and one for vip transport. Deliveries areexpected to start in the second half of 2013 and the contract is valued atapproximately €115 million.

Azerbaijan Airlines, headquartered in Baku, is part of the Azerbaijan HavaYollari Closed Joint Stock Company, the biggest Azerbaijani airline and nationalflag carrier. It operates passenger flights to countries in Europe, the CIS, MiddleEast and Asia, and also offers rotorcraft services including EMS, SAR, offshoretransport and vip transport.

Qatar Airways’ private jet division haslaunched its corporate web site inArabic and Russian languages. Thenew local language sites are expectedto better communicate QatarExecutive’s business offering in itshome market – the Middle East – andgrowth markets such as Russia andthe CIS, where luxury travel is on the rise.

Available at qatarexec.com.qa/arand qatarexec.com.ru from the homepage of the corporate web site, thenew sites mirror Qatar Executive’sEnglish language internet presence.

Commenting on the develop-ments, ceo Akbar Al Baker says: “TheMiddle East and Russia are keymarkets due to the continuingbooming economy in these regions.We are proud to be able to facilitatebusiness for high-poweredentrepreneurs in this part of theworld, through providing the fastestand most convenient means of travelfor their global businesses.”

Alongside three Challenger 605sand two Global 5000s, QatarExecutive also operates a GlobalExpress XRS featuring a spacious twocabin configuration, accommodatingup to 13 passengers.

Rizon Jet in Qatar has earned IS-BAOStage 2 certification from theInternational Business AviationCouncil, having demonstrated safetycompliance through successfulcompletion of an audit.

Stage 2 audits verify that policiesand procedures are being appliedthroughout the company, asdemonstrated with the emphasis onthorough one-on-one interviews.

This technique ensures not only arethe policies and proceduresdocumented, but most importantly,the staff understands and adheres tothem as part of their daily workflow.

The company has also appointeda new director of flight operations,Captain Siddharth Bhardwaj, whobrings an extensive industryexperience and knowledge to thecompany’s flight operationsdepartment, having held senioroperations and managementpositions with a commercial airline.He has worked in the aviationindustry for more than 14 years andduring this period logged more than8,600 hours of flying experience.

“We are very pleased to have CaptSiddharth join our team,” remarksCapt Hassan Al-Mousawi, Rizon Jetceo. “His appointment furtherstrengthens our market position andadds even greater depth to thealready solid executive team.

“We look forward to taking fulladvantage of Siddharth’s knowledgeand experience in the aviationindustry and I am certain that hiscontributions will enable us todeliver even greater value to ourcustomers and the industry overall.”

Rizon demonstrates compliancewith IS-BAO stage two


Amjet’s MD-83 will be divided into three sections, vip, premium business class and first class.

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Athens-based aircraft charter andmanagement company AmjetExecutive has embarked on a majorinterior refurbishment of its vvip-configured MD-83.

The jet is expected to be back inservice during March, complete witha 42-seat cabin divided between a vipsection of three lounges, a premiumbusiness class section and a first classsection. It will have three lavatories,eight television screens, two espressomachines and capacity for 100 piecesof baggage.

“The refurbishment will ensurethat our guests will benefit from our high standard of comfort within a quiet and efficient cabinatmosphere,” says chairman CaptAbakar Manany.

The MD-83 was manufactured in

1992 and will now have an interiormuch like the rest of Amjet Executivefleet. It includes a private salon with adirect access to the master bedroomand its lavatory. In addition, theprocess will involve changing orrefurbishing all seats, carpets, woods,windows panels and shades, as wellas ceiling panels. All the materialschosen are said to be of high quality,coming from the best manufacturersin the world.

The company is also studying thepossibility to install a Wi-Fi service onboard this aircraft during 2013.

Amjet’s extensive fleet alsoincludes Falcon 50, 2000, 900 and 7Xtypes, and Airbus A319. During thecoming year a second Falcon 7X willbe added to the line-up and this willbe available for charter.

Amjet brings ‘second life’ to its MD-83

Capt Abakar Manany is looking forwardto more expansion with the arrival of asecond Falcon 7X during this year.

Last year proved to be an exciting onefor Air Charter Scotland with theintroduction of a Legacy 650 andGulfstream 200: “Managing theseaircraft was always going to be aninteresting challenge, however, one Iwas confident we could achieve,”says commercial director DerekThomson. “With such greatperformance and range on theseaircraft it was evident as a companywe could and should grow.”

So, obtaining FAA Part 129approval was the first port of call forthe company, allowing unrestrictedcommercial flights between the EUand USA, and this was achievedduring December along with itsCanadian AOC. “This complements

the existing worldwide AOC perfectlyto cater for the increase in long-rangebusiness requests,” he adds.

Air Charter Scotland alreadyoperates a number of CJ2 and CJ2+Citations, a G200 and a Legacy 650,however, with the growing demandfor long-range business and anincrease in transatlantic travelrequests, the decision has been madeto enlarge the fleet. Along withexpanding the Legacy fleet this year itwill also be introducing Bombardieraircraft. “We are extremely excitedabout introducing these aircraft to thefleet, without giving too much away atthe moment, these developments willallow us to cater to all markets,worldwide,” says Thomson.

Air Charter Scotland plansworldwide capability

UK charter operator Twinjet hastaken steps to ensure good value in technical provision for its managed aircraft customers bypartnering with maintenancecompany Harrods Aviation. Underthe arrangement, Twinjet says it isable to offer a fully comprehensiveaircraft management and main-tenance package, building on years ofgood working relationship.

“By offering a complete package ofaircraft management, maintenance,worldwide charter, crew recruitmentand training, and in-house flightoperations, Twinjet Aviation aims tomake its management offer evenmore attractive to owners and crew asthey only need to deal with onecompany and one dedicated point ofcontact for their every aircraft need,”the company says.

Twinjet currently manages anA319CJ and a Challenger 604 and is indiscussion to take on an EmbraerLegacy and also a Citation Sovereign.

Twinjet packagesmaintenance formanaged clients

Siddharth Bhardwaj has been appointeddirector of flight operations at Rizon.

Nextant Aerospace is about to deliverEurope’s third remanufactured 400XTjet, to a Swiss buyer, and is targetingover 1,500 owners of light jets aroundthe continent as potential customers.

The company believes that thecombination of performance, low costand a two-year warranty will temptoperators away from pre-owned orfactory new aircraft options.

Nextant recently appointed SeanMcGeough as president, and he will

use his previous experience leadingHawker Beechcraft’s internationaloperations in Europe, the MiddleEast, Africa and the Asia Pacific todevelop strategies that will allowNextant to achieve greater globalmarket penetration and sustainedgrowth for the Nextant 400XT.

To meet increasing demand,Nextant has expanded its capacitywith a new 125,000 sq ft remanu-facturing facility in Cleveland, US.

Swiss buyer takes Nextant’sthird European 400XT

Sean McGeough with Martin Prazsky of Time Air, who took delivery of the first Nextant400XT business jet destined for a European registry.

Swiss and Austrian charter partners each “do what they do best”Amira Air of Vienna has entrusted the marketing and sales responsibilities forits entire fleet of eight private jet aircraft to Zeptair AG of Switzerland.

The Amira Air charter fleet currently comprises five Challenger 300, a GlobalExpress, a Global 5000 and a Hawker 400XP. As a reciprocal arrangement Zeptairhas placed its colourful Challenger 300 into the Amira fleet, along with its brandnew Global 5000 Vision.

Through this union, Amira Air says it intends to concentrate on themanagement, operation and further growth of its fleet, allowing serviceprofessionals Zeptair to concentrate on fleet marketing and sales and thedevelopment of their combined client portfolios; each doing what they do best.

Gama Aviation has enhanced itssafety and security capabilities withthe introduction of a new SMSinitiative in advance of businessaviation regulatory requirements.

The company says that its teamoperates services in some of theworld’s most challenging locationsand environments, and that thisrequires on-going investment inenabling its employees to deliver asupportive and even saferoperational environment for itscustomers.

One of the first of these newinitiatives is the launch of Gama’s‘safety in numbers’ campaign, whichhighlights ten areas of safety,operational and environmental risk.

“Meeting and exceeding ourbusiness aviation regulatoryrequirements has been an integralpart of our business since GamaAviation began operating nearly 30years ago,” says Hannah Smith, safetymanager. “Our ‘safety in numbers’campaign ensures everyone in theGama team can respond to thechallenges that face us all in theindustry and further demonstratesour commitment to enhancing oursafety culture in particular. Thecampaign is one way to ensure ourteam understand the risks that existin our industry, so that we cansupport them to make the smartestand safest decisions.”

Meanwhile, Gama has beenapproved for all-weather winteroperations to Chambery-Savoieairport. Its Falcon 2000 andChallenger 604 aircraft and flightcrew are now able to reduce many ofthe limiting weather factors usuallyassociated with flights to and fromthis gateway to numerous Alpine skiresorts, including Courcheval,

Meribel and Val d’Isere.The Falcon 2000 is the most recent

addition to Gama’s European-basedcharter fleet. It is based atFarnborough, along with a number ofthe company’s charter aircraft,including Learjet 45, Learjet 60XR,Hawker 800 and 1000 as well as aChallenger 604 types.

“Chambery airport has long beena favourite for our clients wanting thebest access to the ski slopes duringthe busy winter season,” says PaulCremer, commercial manager.

“With our Falcon 2000 andChallenger 604 wide-bodied

business jets we are now approved tooperate in the vast majority ofchallenging weather conditions at

this popular destination for ourwinter sports customers.”

Over the course of the past twomonths Gama has also added anEmbraer Legacy 600 and aChallenger 604 to its UAE-basedcharter fleet and an Embraer Legacy650, Hawker 800XP and vip Boeing737 to its growing management fleetin the region.

Although Gama is firmlyestablished at Sharjah InternationalAirport, with an additional base inDubai, this major fleet growth marksthe company’s expansion into theUAE’s capital, Abu Dhabi.


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Hannah Smith is head of safety at Gama Aviation.

Gama launches safety management system initiative

Gama reinforces the safety message to staff.

Grossmann creates role tomanage fleet expansionCentral European business jetoperator Grossmann Jet Service haspromoted Lada Ouhrabkova to thenewly-created role of chief operatingofficer.

Ouhrabkova currently holds theposition of flight operations andtraining manager deputy with GJS,and will now be responsible formaintaining the safe and efficientoperation of the Embraer Legacy 600and Hawker 900 XP aircraft currentlyin the fleet, as well as managing theintroduction of new aircraft as thecompany grows.

She will report to ceo DagmarGrossmann and manage the Six Sigmacertified team members who will behelping her to deliver the highstandards of safety and security theregulators expect.

Grossman says: “The position ofcoo is a new one for GJS and it wasvital we appointed someone whounderstands every element of ourbusiness. Lada is an experiencedaviation operator and I believe shewill guide the team to deliver evenhigher standards of performance.’’

Ouhrabkova studies as an aviationengineer at Czech TechnicalUniversity before joining GJS in 2010.

Lada Ouhrabkova is rising through theranks at Grossmann Jet Service.

Achieving top spot in the EBAN FBOsurvey is something to be proud of.Doing so after just a year of operationis testament to the hard work of theentire team at Rizon Jet UK’s LondonBiggin Hill facility, headed by UK FBOdirector Allan McGreal.

Along with BACA’s best handler/FBO award in October, the companyfeels it is receiving the first tangiblecomment from its peers on how it hasprogressed since start-up, from littlemore than a construction site early in 2011 to a fully operational and


Rizon reaps rewards from facilitybuilt with customers in mind

1 London (Biggin Hill): Rizon Jet UK 8.568

2 Abu Dhabi (Al Bateen Executive): DhabiJet 8.467

3 Nice/Cote d'Azur: Swissport Executive Aviation 8.250

4 Palma de Mallorca: Mallorcair 8.142

5 London (Stansted): Inflite The Jet Centre 8.072

6 Paris (Le Bourget): Dassault Falcon Service 7.944

7 Copenhagen (Roskilde): Roskilde Executive Handling 7.916

8 Amsterdam (Schiphol): KLM Jet Center Amsterdam 7.888

9 Geneva: TAG Aviation 7.886

10 Stockholm (Bromma): Grafair Jet Center 7.875

11 Brussels National: Abelag Aviation 7.750

12 Farnborough: TAG Farnborough Airport 7.666

13 Hamburg: Service People 7.625

14 Nice/Cote d'Azur: Aviapartner Executive/Signature Flight Support 7.607

15 Olbia (Costa Smeralda): Eccelsa Aviation 7.550

16 Nice/Cote d'Azur: Landmark Aviation/Map Handling Executive 7.458

17 Geneva: Jet Aviation Geneva 7.305

18 Paris (Le Bourget): Advanced Air Support (EBAA) 7.277

19 Dusseldorf: Jet Aviation Dusseldorf 7.093

20 Paris (Le Bourget): Jetex Flight Support 7.062

21 Dubai: Jet Aviation Dubai 6.781

22 London (Luton): Signature Flight Support 6.570

23 Paris (Le Bourget): Signature Flight Support Terminal 1 6.513

24 Zurich: ExecuJet Europe 6.500

25 Zurich: Jet Aviation Zurich 6.475

Overall FBO rankings

EBAN’s Mark Ranger presents Allan McGreal, director of Rizon Jet UK’s Biggin Hill FBO and vip terminal, with a plaque to mark thefacility’s top ranking in the annual FBO survey.

Rizon Jet team members line up: ramp controller Kieran Charles, ambassador RoyFinch, ops coordinator Jenny Bowman, concierge Dinah Murphy, ops coordinator ChrisClayton and ramp controller Michael Jacobs. FBO manager Tracy Gates was unavailable.

The Londonalternative

+44(0)1234 758114+44(0)7810 657826

Recent years have seen majorinvestments in FBO facilities aroundEurope and the Middle East, andthese exciting developments showno signs of slowing down.

Two of these purpose-built fullservice facilities have already beendelighting aircraft operators andpassengers, and have finished in thetop spots of this, our 21st annualsurvey of FBO facilities. Rizon Jet atBiggin Hill and DhabiJet at Al Bateenepitomise the standards of facilitiesand service level which customers arecoming to expect.

Chains have fared well again in oursurvey, with Jet Aviation taking fourplaces in the top 25, and SignatureFlight Support three. All three of theFBOs at Nice Côte d’Azur feature inthe list, with Swissport scoringespecially highly to take third place.

Single locations with dedicatedteams have once again excelled, asInflite at Stansted maintains its statusas a top five facility and Grafair atBromma arriving back in the top ten.

Overall, scores dipped slightly thisyear, as only five FBOs achieved anoverall score of more than eightmarks, compared with eight facilitieslast year.

In this feature we report on someof the highest ranking companies,run through the latest news fromFBOs and handlers, and provide ourusual full survey of contactinformation and facilities.

We have included all those whoresponded to our many requests toupdate and confirm theirinformation. Further details aboutthese and all the other handlersthroughout Europe, Russia, MiddleEast and Africa can be found online atwww.handbook.aero.

Global Business Jet Yearbook

Handbook of BusinessAviation in Europe

Handbook of BusinessAviation in Asia Pacific

The reference book for long

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www.gbjyearbook.com

The reference book for fixed wing and rotary

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www.handbook.aero

The reference book for fixed wing and

rotary business aircraft owners and

operators in Europe and the Middle East.

www.handbook.aero

global business jetYEARBOOK

Essential reading wherever you are

successfully integrated FBO, vipterminal and maintenance facility.

Month on month the business hasbeen in growth and, despite the earlyteething problems suffered by many abusiness in its infancy, Rizon Jet saysit has managed to stay faithful to itsoriginal plans. Aiming to deliversomething different, the companydesigned and constructed a facilitywith customer experience in mindfrom start to finish, taking all of the elements missing from itsprevious experience in FBOs andmaintenance hangars and installingthem in the new project. The idea wasto build a more familiar environmentso that clients would being able toquickly relax.

Next came the task of finding thepeople that would make it all work.Rizon Jet says it wanted an eclecticmix of talent and to draw on a widerange of skill and experience fromwhich to build its fraternity. “Westruck gold and found some specialpeople, from front of houseambassadors, concierge, operationscoordinators and ramp controllers,we had a mix of people able to build acapable operation from scratch,” saysceo Capt Hassan Al-Mousawi.

This first full year of operationswas an important milestone too forfounder Ghanim Bin Saad Al Saad,the culmination of a vision long held.“We knew we had a number ofpriorities in our first year but todeliver an internationally acclaimedfacility ranked very highly on the list,”adds Al-Mousawi.

Rizon Jet increased the challengestill further by establishing twofacilities simultaneously, the other atDoha, Qatar.

Biggin Hill is the home of the UKoperation and the company says thatchallenges were many and varied.Among these was how to lift a newbusiness aviation name into themarketplace, with new facility, newstaff, no customers and starting abusiness in the teeth of recession, in a

competitive airport that already hadtwo well-regarded resident FBOs. Al-Mousawi believes that the essentialmantra is always to avoid beingpassive and always to add to thecustomer experience. Disregardingthe declining market, Rizon Jet set outto educate people in how its businesswas different. The international PA,for example, needed to understandhow using the Rizon Jet facility duringa principal’s journey would be aproductive and positive experience.Experienced crews and operatorsneeded to be educated on how thenew business could not only addpreviously missing services but, as anew and evolving organisation,changes could be made to suit theclient.

An exciting development has beengreater use of the facilities by clientsof Rizon Jet’s based operators.

Overall, McGreal expects tocontinue the successes of 2012 intothis year, but points out thatincreasing traffic brings the need toensure it can be accommodated,something that will always be a part

of its forward planning.Al-Mousawi adds: “Following up

the BACA award with the covetedEBAN FBO survey top ranking isnothing short of fantastic and putsthe icing on the cake. The challengethis survey brings is to be able tosustain the quality of service and thedepth of care and attention ourcustomers should expect. The surveyexamines the business morerigorously than you would expect.

“We are so grateful to all whocommented on the service weprovide. Both awards come fromimportant sections of our industryand add enormous weight to ourcredibility, which is something wetreasure. I would like thank our entireteam at Biggin Hill for these greatachievements.”


How the FBO Feedbacksystem worksEBAN keeps track of every businessjet, business twin and turbinehelicopter in Europe, Russia, theMiddle East and Africa, and builds itsdistribution database from individualsresponsible for all these aircraft.

Voting in the annual FBO Feedbacksurvey is strictly restricted to thisunique and vauable list ofprofessionals. Each is able to use thesurvey form on the magazine mailersheets throughout the second half ofthe year, or can vote online at any timethrough their own secure web page.Voters are excluded from ranking theirown company’s facilities.

Over 1,700 FBOs, handlers andagents are offered on the voting forms,and readers can vote for as many or asfew as they like. A rating out of nine isgiven for facilities, service, staff andvalue, from which an average is taken.

To minimise statistical aberrationsonly those facilities receiving at leastpoint seven of one per cent of the totalnumber of votes cast is included in ourfinal league table.

Many thanks to all those chief pilots,ops managers and aircraft owners whotook the time to complete the survey –your votes have created a fascinatingsnapshot of FBO standards.

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Positiveenergy helps

DhabiJetdeliver

Last year ended very well for AlBateen Executive airport and its FBOoperator DhabiJet, placed second inour survey by a narrow margin. A 40per cent increase in private flightscompared to 2011 saw the ramp at itsbusiest since it became exclusivelydedicated to private aviation.

“For DhabiJet to be nominated thesecond best FBO in the EMEA region isone challenge, but to remain focusedon constantly delivering a better levelof service under a highly demandingenvironment is another,” says seniorFBO manager Marios Belidis.

“DhabiJet was founded in March2011 and I believe that a great teamspirit along with goodentrepreneurial skills is key toovercoming the biggest challengesand creating a cloud of positiveenergy every morning to motivate theteam that subsequently gets reflectedto customers,” Belidis says. “AtDhabiJet, we adapt to eachcustomer’s demands and we try toreach a level of friendship with them.”

Over the past year, DhabiJet hasseen a number of developments withstaff kitted out in new, brandeduniforms and Executive GateGourmet opening a huge kitchenfacility to cater all flights.

An MOU for aircraft cleaningservices has been signed with FalconAviation and the FBO’s crew loungehas been shifted airside to meet crew needs.

“This year the challenge will be tofurther increase our visiting flightmovements following the opening ofAl Maktoum International airportand to encourage more customers tobase their aircraft at Al Bateen,”Belidis says, adding that he expects tosee more fuel stops as the Asianbusiness aviation market inflatesquickly. “Last year we saw an increasein fuel stops from customersemerging from India and China.”

Future plans include commercialopportunities such as leasingadditional hangar spaces, retailshops, leasing of serviced offices andstorage spaces.

Marios Belidis, centre, celebrates DhabiJet’shigh position in our survey with team members.


Austria

Wiener Neustadt/OstB.A.C.H. FBOTEL: +43 664 2115420

WEB: www.bachflug.at

FLIGHT OPS: On request. Flight planning by staff and pilotterminals. Weather by computer. Crew transport by taxi tohotel. Crew rest rooms at hotel. 10 mins to preferred hotel.

HANDLING: In-house hangarage up to wingspan 19m, height6m. Third party maintenance. Third party catering.

PASSENGERS: Own vip facilities including office services.Limo access to aircraft with prior permission.

Belgium

Antwerp (Deurne)FlyinggroupTEL: +32 3 285 3476

WEB: www.flyinggroup.aero

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (through flight ops dept). Weather by Met Officeand computer (through handling dept). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (withkitchen and shower, wireless broadband internet access,secured parking for crew and pax cars, catering and hotelbooking services, taxis on request, quality fuel products,credit cards accepted). 10 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ in new 5100 sqmhangar. In-house maintenance by Flyinggroup’s authorizedCitation service facility up to and including Citation series,Falcon and Challenger. Third party catering by Peperoncinoand other caterers.

PASSENGERS: GA terminal - business lounge/crew and restroom. Own vip facilities including lounge and office services -pax lounges with art exhibits, wireless broadband internetaccess, meeting room on request, hotel booking service,dedicated commercial and ramp agent on every arrival anddeparture. Limo access to aircraft with prior permission.

Brussels NationalAbelag Aviation 11TEL: +32 2 720 5880

WEB: www.abelag.be

FLIGHT OPS: 0600 - 2100 UTC Mon-Fri, 0730 - 1630 UTCSat-Sun (24hrs O/R). Flight planning by staff. Weather byMet Office and computer (also by AFTN). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (2 crew lounges, vip lounge and kitchenette). 3 mins topreferred hotel.

HANDLING: In-house hangarage up to GIV. In-housemaintenance by Abelag’s EASA approved, Learjet andCessna authorised service centre up to Learjet 45 and 60,Citation I, SII, V, Ultra and Excel. Third party catering byAviapartner and Tamarind.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - vip lounge with wireless internetaccess.

LiegeSignature Flight SupportTEL: +32 4 235 8864

WEB: www.signatureflight.com

FLIGHT OPS: 0900 - 1700 LT (O/T 2hrs PNR). Flight planningby pilot terminals (crew computer and printer). Weather bycomputer (operations, crew computer and printer). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (tea, coffee, TV, DVD, Xbox, free Wi-Fi, quiet restarea, crew computer and printer). 15 mins to preferredhotel.

HANDLING: No hangarage. No maintenance. Third partycatering.

PASSENGERS: Own vip facilities including lounge - selfcontained FBO with full facilities.

Cyprus

Larnaca InternationalSkylink ServicesTEL: +357 24 840 900

WEB: www.skylink.com.cy

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals.Weather by Met Office and computer. Crew transport onapron and by crew bus to hotel. Crew rest rooms at hotel(crew lounge available at FBO with free Wi-Fi, TV,refreshments area). 15 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance up toheavy jets. Third party catering by Cyprus Airways Catering.

PASSENGERS: GA terminal - Skylink owns and operates theonly GA facility in Cyprus. Own vip facilities including loungeand office services - Skylink executive terminal.

Czech Republic

Prague (Vaclav Havel)ABS JetsTEL: +420 725 747 997

WEB: www.absjets.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (ICAO licensed flight planning, monitoring and opssupport). Weather by computer. Crew transport on apron andby taxi to hotel. Crew rest rooms within FBO (own facilityincluding crew/pax lounge, TV, Wi-Fi, refreshments). 3 minsto preferred hotel.

HANDLING: In-house hangarage up to BBJ/ACJ. In-housemaintenance by ABS Jets’ Part-145 Embraer approvedservice centre up to and including EMB135, CE550,Phenom, LR60, G-V, BBJ. Third party catering by HotelCourtyard Marriott and Private Jet Catering.

PASSENGERS: GA terminal - at Terminal 3, Ruzyne South.Own vip facilities including lounge and office services - atHangars C and N, Terminal 3. Limo access to aircraft withprior permission.

Denmark

Copenhagen (Kastrup)ASE HandlingTEL: +45 2068 5928

WEB: www.asehandling.com

FLIGHT OPS: 0700 - 2300 (24hrs O/R). Flight planning bystaff and pilot terminals (FPL with Jeppesen Flitestar andfiled with IFPS). Weather by Met Office and computer (viaDanish Meteorological Institute or Jep Weather). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (private crew lounge complete with TV, internet,kitchen and private toilet).

HANDLING: Third party hangarage. No maintenance. In-house catering by ASE who provide the only dedicated vipcatering at Copenhagen.

PASSENGERS: GA & vip pax processed via Terminal 2 - areais private with dedicated security, customs & immigration.Own vip facilities including lounge and office services - ASEcan provide all city arrangements including lunching,conference and vip travel, and can also arrange tarmacaccess to Copenhagen. Limo access to aircraft with priorpermission.

Copenhagen (Roskilde)Roskilde Executive Handling 7TEL: +45 32 31 62 20

WEB: www.rke.dk

FLIGHT OPS: 0700 - 2200 LT. 24hrs O/R (airport fee outsidenormal hours). Flight planning by staff and pilot terminals(Jeppview; ATC FLP support by FBO and briefing office).Weather by Met Office and computer (FBO or briefing office;computer available in crew lounge and terminal). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (dedicated FBO service with parking in front ofterminal and FBO office; comfortable crew lounge and restfacilities available; free Wi-Fi). 10 mins to preferred hotel.

HANDLING: Third party hangarage up to Learjet 45. Thirdparty maintenance by airport based companies up to Learjet,Citation, Beechcraft, Challenger 604 and other commonbusiness jet and turboprop types. Limited hangar space.Third party catering by airport based caterers. Additional

suppliers available if requested.

PASSENGERS: GA terminal - limo and vehicle access directlyto apron normally granted for arriving aircraft. Own vipfacilities including lounge and office services - vip lounge inScandinavian design. Limo access to aircraft with priorpermission.

Finland

Helsinki (Vantaa)Finavia Business Flight CentreTEL: +358 20 708 2780

WEB: www.bfcenter.fi

FLIGHT OPS: 24hr ops. No flight planning (flight planningservices available 24hrs at FBO’s AIS/MET). Weather by MetOffice and computer (AIS/MET services available 24hrs).Crew transport on apron and by taxi to hotel. Crew restrooms at airport facility (quiet lounge available). 5-30 minsto preferred hotel.

HANDLING: Third party hangarage up to B747. Third partymaintenance by authorised Dassault Falcon service centre,Airfix Aviation and Bombardier approved Jetflite. Third partycatering by Vantaa Catering Service and LSG Sky Chefs.

PASSENGERS: GA terminal - business flight terminal onemile south-east from main terminal. Own vip facilitiesincluding lounge - vip terminal (vip president), vip centre atthe main terminal.

France

Basel-MulhouseAir Service BaselTEL: +41 61 567 3700

WEB: www.airservicebasel.com

FLIGHT OPS: 0600 - 2300. Flight planning by pilot terminals.Weather by computer (pilot’s flight planning room;broadband access; free phone, fax, pc). Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO.5 mins to preferred hotel.

HANDLING: In-house hangarage up to ACJ319 or BBJ1. In-house maintenance up to and including Citation500/501/525/550/560, Hawker 800/900, King Air90/100/200/300 and all Learjets (FAA, EASA and BermudaBDCA approved). Third party catering by hotels or airportcaterer, Gate Gourmet.

PASSENGERS: Own vip facilities including lounge and officeservices - private vip pax lounge; conference room; freephone, fax, pc, high-speed internet access, plasma TV; freecoffee, tea, soft drinks; direct ramp access. Limo access toaircraft.

Nice/Côte d’AzurAviapartner Executive/Signature Flight Support 14TEL: +33 4 93 21 37 37


FLIGHT OPS: 24hr ops. Flight planning by staff (they file allflight plans and negotiate airport slots especially during busytimes like the Grand Prix). Weather by Met Office andcomputer (Aeromet and internet). Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO (crewlounge also in hotel facility). 5 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance byBoeing, Dassault and Airbus up to BBJ, Falcon and A319.Third party catering by Catair, Nice Gourmet and PrivateCatering.

PASSENGERS: GA terminal - opened in 2010 adjacent toTerminal 2. Own vip facilities including lounge and officeservices - within the GAT.

Landmark Aviation/Map Handling Executive 16TEL: +33 4 9321 8218

WEB: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Flight planning by staff. No weatherbriefing. Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO.


PASSENGERS: GA terminal. Own vip facilities includinglounge and office services.

Swissport Executive Aviation 3TEL: +33 4 9321 5812

WEB: www.swissport-executive.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (Sitatex windows). Weather by Met Office andcomputer (CFMU and Universal). Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO (also inairport and hotel). 10 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance byDassault Falcon Service up to Dassault types. Third partycatering by Private Catering and Premier Catering.

PASSENGERS: GA terminal - located between Terminal 2 andCargo Terminal. Own vip facilities including lounge and officeservices - Swissport Executive Aviation vip pax lounge, crewlounge and meeting room are located inside the GA terminal.

Paris (Le Bourget)Advanced Air Support 18TEL: +33 1 4835 8964

WEB: www.advancedairsupport.com

FLIGHT OPS: 24hr ops. Flight planning by staff (Jeppesen).Weather by Met Office and computer. Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO(TV, DVD, video, bar, microwave, air conditioning, internetand fax access). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to A319CJ. Third partymaintenance by Dassault, Airbus, Boeing and Citation up toand including A319CJ, Falcon, Citation and Beech. Third partycatering by Jetchef, Canonica, LSG Skychef and Le Notre.

PASSENGERS: Own vip facilities including lounge and officeservices - private terminal with private car parking, directaccess to aircraft ramp, vip lounge, crew sleeping area,separate conference rooms and ops department. Limoaccess to aircraft with prior permission.

Dassault Falcon Service 6TEL: +33 1 4934 2028

WEB: www.dassaultfalcon.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (Sky crew). Weather by Met Office and computer(Meteo France terminal server with worldwide data). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (TV, internet and phone facilities). 5 mins topreferred hotel.

HANDLING: In-house hangarage up to Falcon 7X or similarsize with notice. In-house maintenance by Dassault FalconService up to and including all Falcons. Third party cateringby Jet Chef, Lenotre, Potel & Chabot, Air Culinaire andUpperSky.

PASSENGERS: Own vip facilities including lounge - bar, finan-cial news (TV), newspapers, conference room, projector andsound system. Limo access to aircraft with prior permission.

Jetex Flight Support 20TEL: +33 1 74 37 25 22

WEB: www.jetex.com

FLIGHT OPS: 24hr ops. on request. Flight planning by pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO (dedicated crew lounge; shower facilities;rest areas; satellite TV; Wi-Fi).

HANDLING: In-house hangarage up to wide body types. Thirdparty maintenance up to and including all aircraft types.Third party catering by Jet Chef, Passpartoo and Canonica.

PASSENGERS: Own vip facilities including lounge and officeservices - separate service facilities for both types of flightswith vip lounge “Le Salon” and vvip lounge “Le Royal”. Limoaccess to aircraft with prior permission.

Landmark AviationTEL: +33 1 49 34 62 31

WEB: www.landmarkaviation.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (Jetplanner, Jeppesen worldwide documentationand CFMU direct-link). Weather by Met Office and computer(Meteo France terminal server with worldwide data). Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO (two snooze rooms and shower). 5-10mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ or similar size.Third party maintenance by Omega Aerotechnics up toB737s and all Cessna types. Third party catering by Jet Chef,Canonica, LSG Sky Chef and all famous French caterers.

PASSENGERS: Own vip facilities including lounge and officeservices - conference facilities, refreshments, crew room andmeeting room. Limo access to aircraft with prior permission.

Signature Flight Support Terminal 1 23TEL: +33 1 49 92 75 80


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (dedicated ops office with crew computer andprinter). Weather by computer (dedicated ops office withcrew computer and printer). Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (dedicated quietroom; work room and lounge for crews; café; free Wi-Fi; TV).10 mins (LBG), 30 mins (Paris) to preferred hotel.

HANDLING: In-house hangarage up to Global Express and G-V. Third party maintenance by Cessna Citation, Uni Air(Beechcraft, Hawker) and Omega. Third party catering by JetChef Catering, Canonica Catering and LSG Skychef.

PASSENGERS: Own vip facilities including lounge and officeservices - Terminal 1 is self contained FBO comprising selfservice bar for pax and pilots; conference room and viplounge; separate arrival and departure entrances; pax andbaggage x-ray screening. Limo access to aircraft with priorpermission.

Universal AviationTEL: +33 1 4835 9638

WEB: france.universalaviation.aero

FLIGHT OPS: 0830 - 2030 LT (24 hrs O/R). Flight planning bystaff (via Houston). Weather by Met Office and computer.Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (crew lounge and discounted crewaccommodation). 10-15 mins to preferred hotel.

HANDLING: In-house hangarage up to two BBJs or one DC8size. Third party maintenance up to and including all aircraft.Third party catering by on-site gourmet caterers.

PASSENGERS: Own vip facilities including lounge and officeservices - Wi-Fi; vip lounge with courtesy car service fromramp; private prayer room; fully equipped meeting/conference room. Limo access to aircraft.

Paris (Pontoise Cormeilles-en-Vexin)Handling PartnersTEL: +33 1 34 43 93 66

WEB: www.handling-partners.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (ATC flight plan, over flying permits, flightclearance, weather, Notams). Weather by computer(complete weather brief package - map, winds, metar, taf,etc.). Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (2 high standard bedrooms available). 10mins to preferred hotel.

HANDLING: In-house hangarage up to Falcon 50. Third partymaintenance. In-house catering by five star caterers.

PASSENGERS: Own vip facilities including lounge and officeservices - 200 sqm private pax and crew lounge with sat TV,internet workstation, free Wi-Fi access, hot and coldbeverages. Bedroom and showers facilities. Limo access toaircraft.

European business aircraft handling survey

Supportive partnerships deliver the service customers wantThird-placed Swissport Executive’s Nice FBOreports that, despite the challenging marketenvironment, it recorded a 32 per cent increase inflights across the network.

“Our FBO in Nice has demonstrated with thisresult how close our business partners work withus,” says global sales director Rebecca Durrer-

Bolle. “We always seek service excellence and give support to our partners, allowing them todeliver a top service at their end. PrivatPort, ourFBO in Geneva, recorded its second best yearsince it was set up in 2003. Our network isconstantly expanding – we recently launched fivebases in Morocco.”

Durrer-Bolle believes that it is the skill,personality and commitment of staff that makesthings happen, with special attention paid togood communication with customers. “Theircomments are necessary to understand thecorrect needs and help us to constantly improveour service delivery.”

Swissport maintains standards by ensuring staff undergo regular training according to industry requirements. Pictured in the front row, from left, are David Harbonnier,Fabrice Isnard, Matylda Miedzinska, Joseph Azzaz, Rafael Fromentin, Jérôme Auvergne, Amanda Fedjki and Coralie Delucis. Behind them are Laurent Davion, DamienLenglet, Christian Romanelli, Vincent Coupez, Christophe Castroflorio, Sébastien Bennato, Julyan Wotquenne, Laurent Grisval and David Paillet.

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Toulon (Hyeres)Signature Flight SupportTEL: +33 4 94 38 20 00


FLIGHT OPS: 0700 - 2100 LT. No flight planning(flight plans filed via ATC Nice. Signature canassist). Weather by computer (weather andNOTAMs available from Navy ops office (tel:+33 4 94 12 45 06) and crew computer). Crewtransport on apron and by taxi to hotel. Crewrest rooms within FBO (tea, coffee, TV, DVD,crew computer and printer, quiet rest area). 10mins to preferred hotel.

HANDLING: No hangarage. No maintenance.Third party catering by local caterer.

PASSENGERS: Own vip facilities includinglounge - self contained FBO with full facilities.

Germany

Berlin (Schoenefeld)BAS Berlin Aviation ServiceTEL: +49 30 6091 78300

WEB: www.germanaviation.com

FLIGHT OPS: 24hr ops. 0700 - 2200 (24 hrsO/R). Flight planning by pilot terminals. Weatherby computer. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO. 5-10mins to preferred hotel.

HANDLING: Third party hangarage up to A320.Third party maintenance by LufthansaBombardier Aviation Services and BeechcraftBerlin Aviation. Third party catering by CarlosAviation Catering and Sky Catering Kitchen.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - vip loungeand crew rest within terminal. Limo access toaircraft with prior permission.

ExecuJet EuropeTEL: +49 308 875 47 00

WEB: www.execujet.net

FLIGHT OPS: 24hr ops. Flight planning by pilotterminals. Weather by Met Office and computer(weather briefings and NOTAMs provided free ofcharge prior to each flight). Crew transport onapron and by taxi to hotel. Crew rest roomswithin FBO (crew lounge with TV/WLAN; pilotbriefing with free internet; shower facilities).10-20 mins to preferred hotel.

HANDLING: Third party hangarage up to GlobalExpress. Third party maintenance by LufthansaBombardier Aviation Services up to andincluding all Bombardier models. Third partycatering by Carlos Catering and TTC Catering.

PASSENGERS: GA terminal - ExecuJet is theofficial operator of the GAT. Own vip facilitiesincluding lounge and office services - customsand immigration clearance; first-class receptionand pax lounge; executive conference and meet-ing areas; security screening and ramp access.Limo access to aircraft with prior permission.

Jet Aviation BerlinTEL: +49 30 6091 8260

WEB: www.jetaviation.com

New location: Details available soon atwww.handbook.aero.

Signature Flight SupportTEL: +49 30 6091 78340


FLIGHT OPS: 0600 - 2200 LT (24hrs onrequest). Flight planning by pilot terminals (crewcomputer and Signature operations). Weatherby computer (crew computer and Signatureoperations). Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO(private crew room and pax lounge).

HANDLING: Third party hangarage. Third partymaintenance. Third party catering.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - Signatureoperations office, private crew room and paxlounge.

Berlin (Tegel)BAS Berlin Aviation ServiceTEL: +49 30 4101 3010


FLIGHT OPS: 0600 - 2300 LT. Flight planning bypilot terminals. Weather by Met Office andcomputer. Crew transport on apron and by taxito hotel. Crew rest rooms within FBO. 5-10mins to preferred hotel.

HANDLING: Third party hangarage up to GlobalExpress/G-V. Third party maintenance byLufthansa Technik. Third party catering byCarlos Aviation Catering and SCK Sky CateringKitchen.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services - vip loungenext to GA terminal. Limo access to aircraft withprior permission.

Jet Aviation BerlinTEL: +49 30 6091 8260


New location: Details available soon atwww.handbook.aero.

Cologne-BonnBACC Business AviationCenter CologneTEL: +49 2203 95999 0

WEB: www.bac-cologne.com

FLIGHT OPS: 24hr ops. Flight planning by pilotterminals (briefing room with internet accessand W-LAN). Weather by computer. Crewtransport on apron and by crew bus to hotel.Crew rest rooms within FBO. 15 mins topreferred hotel.

HANDLING: Third party hangarage. Third partymaintenance by Nayak and ACC Columbia JetService. Third party catering by LSG.

PASSENGERS: GA terminal - our own GAterminal. Own vip facilities including lounge andoffice services - vip lounges, W-LAN access, TV.Limo access to aircraft with prior permission.

CAS Cologne Aviation ServiceTEL: +49 2203 955 1520


FLIGHT OPS: 24hr ops. Flight planning by staff and pilot terminals (computers in crewlounge). Weather by Met Office and computer(computers in crew lounge). Crew transport on apron and by crew bus to hotel. Crew restrooms within FBO. 20 mins to preferred hotel.

HANDLING: Third party hangarage up to GlobalExpress/G-V. Third party maintenance by ACCColumbia Jet Service and Nayak AircraftServices up to Bombardier, Cessna andDassault. Third party catering by LSG and localrestaurants.

PASSENGERS: GA terminal - small building withlimited facilities. Own vip facilities includinglounge and office services - own vip terminalwith pax and crew lounges next to GAT. Limoaccess to aircraft with prior permission.

DresdenDresden Airport GATTEL: +49 351 881 3270

WEB: www.dresden-airport.de/handling

FLIGHT OPS: 24hr ops. Curfew 2330 - 0530 LT.Flight planning by staff and pilot terminals.Weather by Met Office and computer (selfbriefing terminal or by staff). Crew transport onapron and by taxi to hotel. Crew rest rooms atairport facility (one crew rest room available.Hotel facility 1km from the airport). 5 mins topreferred hotel.

HANDLING: In-house hangarage up to CE510.Third party maintenance by Lufthansa Technik,OLT Technics and EFW. Third party catering byLSG Sky Chefs.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge - vip lounge and limousineservice available. Limo access to aircraft withprior permission.

DusseldorfDAS Dusseldorf AviationServiceTEL: +49 211 5160 4050


FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R).Flight planning by staff. Weather by Met Officeand computer. Crew transport on apron and bycrew bus to hotel. Crew rest rooms at airportfacility. 15 mins to preferred hotel.

HANDLING: Third party hangarage up to CL600series. Third party maintenance by Jet Aviationup to Bombardier, Cessna, Hawker Beechcraft,Falcon and Gulfstream. Third party catering byLSG, Buchholz airline vip catering and localrestaurants.

PASSENGERS: GA terminal - new building withpax and crew lounges and briefing room. Ownvip facilities including lounge. Limo access toaircraft with prior permission.

Jet Aviation Dusseldorf 19TEL: +49 211 421 7062


FLIGHT OPS: 0600 - 2300. Flight planning bypilot terminals (in GAT). Weather by Met Officeand computer. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO(lounge). 10-15 mins to preferred hotel.

HANDLING: No hangarage. Third party cateringby Claudia Buchholz Catering Management.

PASSENGERS: GA terminal - Jet Aviationoperates the executive terminal. Own vipfacilities including lounge and office services -pax lounge, meeting rooms.

Egelsbach (Frankfurt-Egelsbach)FAS Frankfurt Aviation ServiceTEL: +49 69 6380 9620


FLIGHT OPS: 0700 - 2100 LT. No flightplanning. Weather by Met Office and computer.Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO. 10 mins topreferred hotel.

HANDLING: Third party hangarage up to Do328J/DA2000. No maintenance. Third party cateringby Aircraft Catering Rhein Main.

PASSENGERS: GA terminal. Own vip facilitiesincluding office services. Limo access to aircraftwith prior permission.

Frankfurt/MainExecuJet EuropeTEL: +49 696 902 63 19


FLIGHT OPS: 0600 - 2200. Flight planning bypilot terminals (self briefing terminal). Weather

by computer (self briefing terminal and weatherbriefing package). Crew transport by taxi tohotel. Crew rest rooms at hotel (crew area, Wi-Fi ). 15 mins to preferred hotel.

HANDLING: Third party hangarage up to B767.Third party maintenance by Nayak AircraftServices and Lufthansa Technik up to E135,E190, CRJ2, CRJ7, ATR, BAe, B737 and F100.Third party catering by Aircraft Catering Rhein-Main, Do&Co, LSG Sky Chefs and GICInternational Catering.

PASSENGERS: GA terminal - Bldg. 514 insideCargo City Süd. Own vip facilities includinglounge - vip passenger lounge. Limo access toaircraft with prior permission.

FAS Frankfurt Aviation ServiceTEL: +49 69 6380 9620


FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R).Flight planning by pilot terminals. Weather byMet Office and computer. Crew transport onapron and by crew bus to hotel. Crew restrooms within FBO (own crew lounge withinternet access). 20 mins to preferred hotel.

HANDLING: No hangarage. Third partymaintenance by Nayak and Lufthansa Technik.Third party catering by Aircraft Catering Rhein-Main, GIC and Do&Co.

PASSENGERS: GA terminal - on south side ofairport. Own vip facilities including lounge andoffice services - vip lounge inside GAT. Limoaccess to aircraft with prior permission.



FLIGHT OPS: 0600 - 2200 LT (24hrs onrequest). Flight planning by pilot terminals (crewcomputer and Signature ops desk). Weather bycomputer (crew computer and Signature opsdesk). Crew transport by taxi to hotel. Crew restrooms within FBO (private crew/pax lounge).

HANDLING: Third party hangarage. Third partymaintenance. Third party catering.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services -operations office and private crew/pax lounge.

HamburgAir Hamburg ExecutiveHandlingTEL: +49 40 500 59 520

WEB: www.hamburg-handling.de

FLIGHT OPS: 24hr ops with night restrictions.Flight planning by pilot terminals (DFSterminal). Weather by Met Office and computer.Crew transport on apron and by crew bus tohotel. Crew rest rooms at hotel. 10 mins topreferred hotel.

HANDLING: Third party hangarage up to BBJ.Third party maintenance by Lufthansa Technikand Aero Technik. In-house catering by CafeHimmelsschreiber.

PASSENGERS: GA terminal. Own vip facilitiesincluding lounge and office services. Limoaccess to aircraft with prior permission.

Service People 13TEL: +49 40 59 33 33

WEB: www.service-people.de

FLIGHT OPS: 24 hrs O/R. Flight planning by pilotterminals. Weather by Met Office and computer.Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO. 7 mins topreferred hotel.

HANDLING: Third party hangarage up to B747.Third party maintenance by Lufthansa Technik.Third party catering by LSG SkyChef, KruizengaParty Service and Gate Gourmet.

PASSENGERS: GA terminal - Building 345. Ownvip facilities including lounge and office services.Limo access to aircraft with prior permission.

Karlsruhe/Baden-BadenACM Business AviationHandlingTEL: +49 7229 3022 300

WEB: www.acmhandling.de

FLIGHT OPS: 0600 - 2200 Mon-Fri (24 hrs O/R).Flight planning by staff and pilot terminals (withdock-in-port for laptops). Weather by computer.Crew transport on apron and by taxi to hotel.Crew rest rooms within FBO (conference room,kitchen and crew lounge with internet access,TV and quiet area). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ. In-house maintenance by ACM Maintenance up toChallenger 604, Cessna 650 and 750, Falcon2000, Global Express and Boeing 737. Thirdparty catering by local suppliers.

PASSENGERS: GA terminal - in Sector E. Ownvip facilities including lounge and office services- crew lounge with internet access, dock-in-portfor laptops, TV and quiet area. Limo access toaircraft with prior permission.

MonchengladbachRheinland Air ServiceTEL: +49 2161 9948 100

WEB: www.ras.de

FLIGHT OPS: 0700 - 2100. Flight planning bypilot terminals. Weather by Met Office andcomputer (pc-Met). Crew transport on apron andby taxi to hotel. Crew rest rooms within FBO.

HANDLING: In-house hangarage up to ATR. In-house maintenance. Third party catering.


FBO news in brief■ Jet Aviation is now operating out of BerlinSchönefeld, providing FBO services atSchönefeld and Tegel airports. “As a majorinternational hub and a common point ofentry to central Europe, Berlin is a keylocation for our customers,” says FrankKusserow, director of FBO services. “Manycustomers fly between Berlin, Dusseldorf andour other worldwide FBOs, and they can nowbenefit from having the same handler.”

■ Acciona Airport Services is to support JetAviation with ground services and equipmentat both airports.

■ Based at Ronaldsway Airport in the Isle ofMan, Island Aviation and Travel’s purposebuilt GA facility with vip conference area isdue for completion at the end of 2013.

■ A busy week for the World Economic Forumannual meeting at Davos-Klosters in Januarysaw ExecuJet Aviation Group’s FBO at Zurichairport handling more than 300 movements,including a high proportion of ultra longrange jets. FBO manager Viviane Sigg says:“The meeting is the ultimate test for an FBO.Not only do we have to handle a huge spike inaircraft movements, but the passengers are atthe top of the global ‘A-list’. There is simply noscope for error.”

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General Aviation

Air BP. It’s the people on the ground who keep you in the air.It’s not just the quality of our fuel that provides reassurance to our customer, it’s also the dedication of our people both in the office and at the airfield.

Your account manager is here to ensure your business gets the support needed across our global network.

For further information about our Sterling card or Flight card programme visit www.airbp.com/ga, contact us on +44 845 082 1701 or e-mail sterling @bp.com

PASSENGERS: Own vip facilities including lounge - withinhangar. Limo access to aircraft.

Münster-Osnabrück InternationalMünster Osnabrück Airport GeneralAviationTEL: +49 2571 94 3140

WEB: www.fmo.de

FLIGHT OPS: No flight planning. Weather by Met Office (+49900 109 9333). Crew transport by taxi to hotel. Crew restrooms at hotel. Approx. 15-30 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby Air Service Klausheide. Third party catering by LSGLufthansa Service, Gate Gourmet Mitte.

PASSENGERS: GA terminal. Own vip facilities includinglounge - vip lounge in main terminal building, departure area.

MunichEBAS InternationalTEL: +49 89 975 95800

WEB: www.ebas.eu

FLIGHT OPS: 0600 - 2200 LT. Flight planning by staff andpilot terminals (PPS, FlightStar). Weather by computer(Deutscher Wetterdienst). Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (and airport facilityon request). 5 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby MCM Maintenance Center Munich up to Citation,Bombardier, Beech and Dornier. Third party catering byAirGourmet, Gate Gourmet, Kempinski, Air Caterer Munichand LSG Sky Chef.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - business lounge for pax andcrew lounge with relaxation area. Limo access to aircraft withprior permission.

MAS Munich Aviation ServiceTEL: +49 89 975 90950


FLIGHT OPS: 0600 - 2200. Flight planning by staff and pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO.

HANDLING: Third party hangarage. Third party maintenanceby MCM and Nayak. Third party catering by Feinkost Käferand Kempinski.

PASSENGERS: GA terminal - separate terminal - follow signsfor General Aviation. Own vip facilities including lounge andoffice services - vip lounge. Limo access to aircraft with priorpermission.



FLIGHT OPS: 0600 - 2200 LT. Flight planning by staff andpilot terminals (ops office and crew computer with printer).Weather by Met Office and computer (ops office and crewcomputer with printer). Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (4 lounges for crewand pax with TV/DVD, Xbox, games room, free Wi-Fi andcafe/bar). 5-30 mins to preferred hotel.

HANDLING: In-house hangarage up to B747. Third partymaintenance by Nayak Aircraft Services up to Learjet,Cessna and Challenger. Third party catering by KempinskiPrivate Aviation Catering.

PASSENGERS: GA terminal - 2kms away from main terminal.Own vip facilities including lounge - 4 lounges; conferenceroom for up 14 people; billiard table; two bars; satellite TV,DVD collection of latest movies; free internet access;exclusive table football.

Munich (Oberpfaffenhofen)Rheinland Air ServiceTEL: +49 8153 8817 2222

WEB: www.ras.de

FLIGHT OPS: 0700 - 2200. Flight planning by staff and pilotterminals (FSI Flight Service International). Weather bycomputer (PC-Met). Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (crew lounge withHD-TV, DVD, internet and snacks; 2 crew rest rooms withdeck chairs and beds). 10 mins to preferred hotel.

HANDLING: In-house hangarage up to Falcon 900/Gulfstream550. Third party maintenance by RUAG Business Aviation upto Bombardier and Cessna. Third party catering by FeinkostKäfer Catering.

PASSENGERS: GA terminal - RAS Handling operates thebusiness aviation terminal. Own vip facilities including loungeand office services - within terminal. Limo access to aircraft.

SchoenhagenFlugplatzgesellschaft SchönhagenTEL: +49 33731 305 32

WEB: www.edaz.de

FLIGHT OPS: 0800 - 2030 (O/T O/R). Flight planning by pilotterminals (briefing room with computer for MET and AIS).Weather by computer (PC-Met). Crew transport on apron andby crew bus to hotel. Crew rest rooms within FBO (with bed,shower and TV). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to 5700 kg, dependingon availability. Third party maintenance by five differentairport based facilities servicing aircraft, helicopters andavionics. In-house catering by Restaurant Lindbergh.

PASSENGERS: GA terminal with crew rest room, lounge,

restaurant, briefing room, custom and immigration,conference room. Own vip facilities including lounge andoffice services - lounge, conference room. Limo access to aircraft.

Schwabisch Hall (Adolf Wuerth)Flugplatz Schwaebisch HallTEL: +49 791 9494 520

WEB: www.edty.de

FLIGHT OPS: 0700 - 2000 LT, O/T PPR. Flight planning bypilot terminals (JeppView, free internet, WLAN). Weather byMet Office and computer (internet; official METAR and TAFpublishing to start Q1 2013). Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO (2 crew restrooms available).

HANDLING: In-house hangarage up to ATR 42, Falcon andChallenger. Third party maintenance by FlugzeugserviceSchwaebisch Hall up to and including piston, turboprop andjet aircraft. Third party catering by company owned and thirdparty caterers.

PASSENGERS: GA terminal - vip meeting room; 2 crew restrooms with fully reclining aircraft business class chairs. Ownvip facilities including lounge and office services - vip lounge.Limo access to aircraft with prior permission.

StuttgartKurz Aviation ServiceTEL: +49 711 948 3482

WEB: www.kurz-aviation-service.com


FLIGHT OPS: 0600 - 2230 LT (24 hrs on request). Flightplanning by pilot terminals (self-briefing facility by fax andcomputer). Weather by computer. Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO (with TV,couches, complimentary coffee and W-Lan). 20 mins topreferred hotel.

HANDLING: In-house hangarage up to GV. Third partymaintenance by Flugtechnik Stuttgart and AAS up to allaircraft up to 5.7 ton and Cessna 500 series up to 560 plusmaintenance of all jets by Aviation Service Cologne onrequest. Third party catering by LSG, CSK and Gate Gourmet.Individual restaurant food also available on request.

PASSENGERS: GA terminal - with dedicated GA apron. Ownvip facilities including lounge - vip lounges and conferencerooms for up to 20 people with internet and W-LAN.

Greece

Athens InternationalSignature Flight Support TEL: +30 210 353 3717


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (dedicated ops office with crew computer andprinter). Weather by Met Office and computer (dedicated opsoffice with crew computer and printer; two sat systemsuplinked and direct link with Hellenic Meteorological ServicesInstitute). Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (crew lounge, Wi-Fi, TV,

refreshments). 5-30 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by vip caterers with delivery to aircraft.

PASSENGERS: Own vip facilities including office services -well-equipped pax lounge. Limo access to aircraft with priorpermission.

Universal Aviation GreeceTEL: +30 210 353 4315

WEB: greece.universalaviation.aero

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (flight watch; administration & planning;application for slots when required). Weather by Met Officeand computer (Weather Brief/NOTAMS). Crew transport onapron and by crew bus to hotel. Crew rest rooms at airportfacility (crew lounge at GAT). 10-30 mins to preferred hotel.

HANDLING: Third party hangarage up to B747. Third partymaintenance by Olympic Airways. Third party catering byExecutive Catering Services.

PASSENGERS: GA terminal - located at Gate 12. Own vipfacilities including lounge and office services. Limo access toaircraft with prior permission.

Heraklion (Nikos Kazantzakis)Signature Flight SupportTEL: +30 2810 332 650


FLIGHT OPS: 0800 - 1800 LT (24 hrs O/R). Flight planning bystaff and pilot terminals (filed via ATC). Weather by MetOffice and computer (ATC office and ops). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, computer).

HANDLING: No hangarage. No maintenance. Third partycatering by 5 star Megadon Hotel.

Thessaloniki (Makedonia)Signature Flight SupportTEL: +30 2310 47 8886


FLIGHT OPS: 24hr ops. Flight planning by staff (filing ATCplans, ATC FPL changes/delays; crew computer and printer).Weather by Met Office and computer (ops office, crewcomputer with printer; significant WX, METAR/TAF and windsat specific levels on request). Crew transport on apron andby crew bus to hotel. Crew rest rooms at airport facility(airside and landside vip lounges).

HANDLING: No hangarage. Third party maintenance. Thirdparty catering by Newrest and Everest/Olympic Catering.

PASSENGERS: Own vip facilities including lounge - airsideand landside vip lounges, TV, tea and coffee. Limo access toaircraft with prior permission.

Guernsey

GuernseyAiglle Flight SupportTEL: +44 1481 239 544

WEB: www.aiglle.com

FLIGHT OPS: 0630 - 2100. Flight planning by pilot terminals(Jetplan, high speed internet, wireless hot spot and JeppView). Weather by Met Office and computer (Avbrief weathersubscription plus all other internet based services). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (TV, computer, reclining chairs and full cateringfacilities. Free use of crew car). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to Global Express/GIVsize. Third party maintenance by ASG and Anglo Normandyup to Piper, Cessna and Commander. Third party catering bySueco. Menus and prices available on request.

PASSENGERS: Own vip facilities including lounge and officeservices - own ramp, hangar, pax lounge, pilot lounge, TV,conference room, computer, phone and fax. Limo access toaircraft with prior permission.

ASG Flight SupportTEL: +44 7781 132 211

WEB: www.flyasg.co.uk

FLIGHT OPS: 0600 - 2100. Flight planning by pilot terminals(Staff assistance available). Weather by Met Office andcomputer (Forecaster available by telephone). Crew transporton apron and by crew bus to hotel. Crew rest rooms withinFBO (lounge with catering facilities, toilets, TV & Wi-Fiaccess). 20 mins max to preferred hotel.

HANDLING: No hangarage. In-house maintenance by ASGGuernsey Ltd. (EASA 145, FAA) up to and including pistons,turboprops and jets. Third party catering by Sueco OutsideCatering.

PASSENGERS: Own vip facilities including lounge and officeservices - FBO with private apron, pax lounge, separate viplounge, office, and meeting rooms. Limo access to aircraftwith prior permission.

Iceland

KeflavikSouthAir IcelandTEL: +354 425 5520

WEB: www.southair.is

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms at hotel. 5 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby GMT and ITS. Third party catering by IGS.

PASSENGERS: GA terminal. Own vip facilities including loungeand office services - SouthAir’s dispatch centre, crew briefing,vip and conference lounges are all located on ground floor ofFBO/GA terminal; free coffee, soft drinks and biscuits; goodseating area. Limo access to aircraft with prior permission.

ReykjavikBIRK Flight ServicesTEL: +354 552 1611

WEB: www.birk.is

FLIGHT OPS: 0700 - 2300 Mon-Fri, 0800 - 2300 Sat-Sun(24hrs with PNR). Flight planning by staff and pilot terminals(staff prepare flight plans; pilots also have access to flightplanning software). Weather by Met Office and computer.Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (Wi-Fi, crew computer, refreshments). 1 min to preferred hotel.

HANDLING: In-house hangarage up to G-V. Third partymaintenance. Third party catering.

PASSENGERS: Own vip facilities including lounge. Limoaccess to aircraft with prior permission.

Isle of Man

Isle of ManIsland Aviation and TravelTEL: +44 7624 496 777

WEB: www.iaat.co.uk

FLIGHT OPS: 0630 - 2045 LT. Flight planning by staff andpilot terminals. Weather by Met Office and computer (MuirMatheson Auto Brief). Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO. 10 mins topreferred hotel.

HANDLING: In-house hangarage up to A320/Global Express.In-house maintenance. Third party catering by on-sitecaterers.

PASSENGERS: GA terminal. Own vip facilities includinglounge. Limo access to aircraft with prior permission.

The Private Jet CompanyTEL: +44 1624 824 555

WEB: www.privatejetco.im

FLIGHT OPS: Flight planning by staff and pilot terminals.Weather by Met Office and computer. Crew transport by taxito hotel. Crew rest rooms at hotel.

HANDLING: In-house hangarage up to Global Express. Nomaintenance. In-house catering.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services. Limo access to aircraft with priorpermission.

Italy

Cagliari (Elmas)SogaerdynTEL: +39 070 212 583

WEB: www.sogaerdyn.it

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO. 15 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance byMeridiana Maintenance. Third party catering by Servair and IlCorsaro.

PASSENGERS: GA terminal - newly constructed. Own vipfacilities including lounge - vip lounge of commercial size.

Florence (Peretola)Delta AerotaxiTEL: +39 055 300 450

WEB: www.deltaflr.it

FLIGHT OPS: 0700 - 2300 LT. Flight planning by staff andpilot terminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO. 10 mins to preferred hotel.

HANDLING: In-house hangarage up to Global Express. In-house maintenance up to Citation series. Third party cateringby Delifly.

PASSENGERS: GA terminal - located next to the civil aviationauthority offices. Own vip facilities including lounge andoffice services - crew and vip pax lounges.

Friendly atmosphere putsRoskilde in seventh heaven

Roskilde Executive Handling isdelighted to have come fromnowhere to appear in an enviableseventh place. FBO manager BeritJoergensen (above) explains thatoffering customers a choice ofpremium and light handling is astrategy that appears to work. “In2012 we actually had morepremium handling flights than in2011,” she says. “We havesucceeded in having the sameamount of customers even thoughthere has been and still is some kindof economic crisis in this business,but we also see that more and moreof our customers choose thepremium product.”

Joergensen believes that theCopenhagen airport-based facilityis known for its excellent andfriendly service: “That is for sure oneof the things we got good rankingsfor. Hosting is one of our buzz wordsand we don’t treat customers ascustomers, but as our guests – this isvery important.”

Size matters too and, in this case,the small airport delivers flexibilitywith speedy arrivals and departures.

Joergensen adds: “The crewlounge is in close proximity with ouroffices and the pilots really like this,sometimes they sit in our office anddrink coffee and chat instead ofsitting in the crew lounge.”

OMNI Aviation Group has rebranded itshandling company Groundforce ONE asOMNI Handling.

terminal; three vip lounges; refreshment room; crew restroom; two new vip Mercedes mini vans for crews andcustomers; Wi-Fi connection and TV set in each vip lounge;bathrooms with shower; aircraft services provided bysubsidiary ATA. Own vip facilities including lounge and officeservices - vip lounge with bar service in main terminal.

Sky ServicesTEL: +39 041 862 7070

WEB: www.skyservices.it

FLIGHT OPS: 24hr ops. No flight planning (ACK, PPR, andslots co-ordination). Weather by Met Office and computer(complete folder meteo - TAF, METAR, NOTAM, SIGMET,low/high level etc). Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO.

HANDLING: No hangarage. Third party maintenance byordering through FBO. In-house catering by SKY Cuisine.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - new elegant vip lounges; snoozerooms; coffee corner; meeting room; internet point; wirelessinternet; satellite TV.

Verona (Villafranca)Sky ServicesTEL: +39 045 86 00870


FLIGHT OPS: No flight planning. No weather briefing. Crewtransport by taxi to hotel. Crew rest rooms at hotel.

HANDLING: No hangarage. No maintenance. In-housecatering by SKY Cuisine.

PASSENGERS: Own vip facilities including lounge - newmodern vip lounge, elegantly furnished with wirelessinternet, internet corner, sat TV and coffee corner.

Jersey

JerseyAviation BeauportTEL: +44 1534 496 496

WEB: www.aviationbeauport.com

FLIGHT OPS: 0700 - 2100 LT. Flight planning by staff(internet based system). Weather by Met Office andcomputer (internet based system). Crew transport by taxi tohotel. Crew rest rooms within FBO (2 rooms). 15 mins topreferred hotel.

HANDLING: In-house hangarage up to CE750. Nomaintenance. Third party catering by Alpha, local hotels andrestaurants.

PASSENGERS: GA terminal - own FBO. Own vip facilitiesincluding lounge - vip lounge and boardroom. Limo access toaircraft with prior permission.

Latvia

Riga InternationalCapital HandlingTEL: +371 67 800 555

WEB: www.capital-handling.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by computer (in cooperation with RigaAirport). Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (comfortable, modern crewfacilities with Wi-Fi).

HANDLING: In-house hangarage up to B737, A319. Thirdparty maintenance by Lufthansa Bombardier Aviation

Services and SA Technics up to Bombardier business jets.Aircraft cleaning inside brand-new heated hangar is alsoavailable. Third party catering by Lauris Restaurant Serviceand other notable restaurants in Riga.

PASSENGERS: GA terminal - Capital Handling operates aprivate GAT and heated hangar offering 24/7 ground handlingservices with direct access to jets from private pax and crewfacilities. Own vip facilities including lounge and officeservices - comfortable, fully equipped vip lounge withbusiness and entertaiment amenities; crew lounge withcomplimentary internet access. Limo access to aircraft withprior permission.

FBO RigaTEL: +371 67 668 676

WEB: www.fbo-riga.aero

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (sister company FCG Latvia provides flight planningand dispatch, overfly and landing permissions, slots, PPRsand HOTAC). Weather by Met Office and computer (airportprovides NOTAMs). Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (crew quiet and briefingrooms available with internet, PC, coffee and soft drinks). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ. In-housemaintenance by Lufthansa Bombardier Aviation Services andTechnics SA up to and including all Bombardier and Hawkertypes. Third party catering by five star restaurants andcommercial aviation caterers.

PASSENGERS: GA terminal - own GA terminal (one openlounge and 2 vvip rooms); bar; on site customs and bordercontrol. Own vip facilities including lounge and officeservices - 2 vvip rooms.

Lebanon

Beirut (Rafic Hariri)Cedar Jet CenterTEL: +961 1 622 142/143

WEB: www.cedarjetcenter.com

FLIGHT OPS: 24hr ops. Flight planning by staff. Weather bycomputer (full MET folder is given to pilots before flight).Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (crew rest facility currently underconstruction at terminal). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to up to A340/B747. In-house maintenance by MASCO up to CE510, Hawker800/850//900XP, A318/319/320/321 (EASA 145 all types ofairframe checks). Third party catering by Lebanese BeirutAircraft Catering Co private jet catering.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - largest lounge at GAT withseating capacity of more than 50.

Malta

Malta (Luqa)DC AviationTEL: +356 21 375 973

WEB: www.dc-aviation.com.mt

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals.Weather by Met Office and computer. Crew transport onapron and by crew bus to hotel. Crew rest rooms within FBO(lounge with TV, internet connection, DVD player). 20 mins topreferred hotel.

HANDLING: Third party hangarage up to A300. Third partymaintenance by Air Malta, Lufthansa Technik and MCMMaintenance Centre Malta up to and including BE200,BE1900, B737, A320, Dash 8-100, Dornier 328 and BAC 1-11. Third party catering by Corinthia Flight Catering.

PASSENGERS: Own vip facilities including lounge and officeservices - MIA vvip lounge, which is usually used exclusivelyfor politicians, can be made available on request. However,crew rest facility also available. Limo access to aircraft withprior permission.

Executive Aviation MaltaTEL: +356 999 00 747

WEB: www.executivefbo.com

FLIGHT OPS: 24hr ops. Flight planning by staff (briefing areawith Wi-Fi/computer/fax/printer and facility for provision ofcomputerised flight plan on ramp). Weather by computer(within crew briefing area). Crew transport on apron and by


Milan (Linate)Sky ServicesTEL: +39 02 7020 8179


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(ACK, PPR and slots co-ordination). Weather by Met Officeand computer (complete folder meteo - TAF, METAR, NOTAM,SIGMET, low/high level etc). Crew transport on apron and bytaxi to hotel. Crew rest rooms at airport facility (inside GAT).10-20 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenance.In-house catering by SKY Cuisine.

PASSENGERS: GA terminal. Own vip facilities including officeservices - located inside GAT.


WEB: milan.universalaviation.aero

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Flight planning bypilot terminals (via Universal Weather and Aviation inHouston). Weather by Met Office and computer. Crewtransport by taxi to hotel. Crew rest rooms at airport facility(discounted crew accommodation arranged). 10 mins topreferred hotel.

HANDLING: Third party hangarage. Third party maintenance.Third party catering by on-site caterers providing regional andinternational gourmet cuisine tailored to client requirements.


Milan (Malpensa)Sky ServicesTEL: +39 02 5858 3584


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(ACK, PPR and slots co-ordination). Weather by Met Officeand computer (complete folder meteo - TAF, METAR, NOTAM,SIGMET, low/high level etc). Crew transport on apron and bytaxi to hotel. Crew rest rooms at airport facility. 5-30 mins topreferred hotel.

HANDLING: No hangarage. Third party maintenance byordering through FBO. In-house catering by SKY Cuisine.

PASSENGERS: Sky Services facility located inside Terminal 2.Own vip facilities including lounge and office services - alloffice services and assistance provided; vip lounge withsatellite TV and reclinable armchairs; briefing room; freewireless internet.


WEB: malpensa.universalaviation.aero

FLIGHT OPS: 0600 - 2200 LT (24 hrs O/R). Flight planning bypilot terminals (through Universal Weather and Aviation inHouston). Weather by Met Office and computer. Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (discounted crew accommodation arranged). 10-15 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenance.Third party catering by on-site caterers providing regional andinternational gourmet cuisine tailored to client requirements.

PASSENGERS: GA terminal. Own vip facilities including lounge.

Naples (Capodichino)Sky ServicesTEL: +39 081 231 1048


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(ACK, PPR and slots co-ordination). Weather by Met Officeand computer (complete folder meteo - TAF, METAR, NOTAM,SIGMET, low/high level etc). Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO. 15 mins topreferred hotel.

HANDLING: No hangarage. Third party maintenance. In-house catering by SKY Cuisine.

PASSENGERS: Own vip facilities including lounge and officeservices - meeting room; snooze room; vip lounge; showerand rest rooms; internet point; wireless connection; satelliteTV; briefing room.

Olbia (Costa Smeralda)Eccelsa Aviation 15TEL: +39 0789 563 480

WEB: www.eccelsa.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (in cooperation with local air traffic control).Weather by Met Office and computer (weather briefingavailable upon request). Crew transport on apron and by taxito hotel. Crew rest rooms within FBO (snooze room withshower is available for crews). 10-15 mins to preferred hotel.

HANDLING: In-house hangarage up to B747-400. Third partymaintenance by Meridiana Maintenance up to Cessna,Bombardier, Boeing, Airbus. In-house catering by in-flight vipcatering service.

PASSENGERS: GA terminal - 4700 sqm terminal withseparate pax and crew areas, vip lounge, restaurant,bar/coffee shop, TV corner, internet point, snooze room forcrew, with access to toilet and showers, newspaper kiosk,free private car parking and shopping facilities. Own vipfacilities including lounge and office services - fullyequipped, elegant vvip lounge is available inside GAT.

Pisa (Galileo Galilei)Delta AerotaxiTEL: +39 050 849 713

WEB: www.deltaflr.it

FLIGHT OPS: 0800 - 2000 LT (24hrs O/R). Flight planning bypilot terminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO (two crew rest rooms - one located airsideand one landside). 5-10 mins to preferred hotel.

HANDLING: No hangarage. In-house maintenance by Falcon2000EX EASy. In-house catering by Delifly.

Euro Jet Intercontinental has expanded its facilities atPrague by taking occupation of a hangar at the newly-renamed Vaclav Havel Airport (formerly Ruzyne).

Aircraft up to Gulfstream V series or multiple Citationjets can be accommodated in 1,500 sq m of aircraftstorage space, with an additional 300 sq m of office spaceand long-term storage. The hangar is fully enclosed andheated, with 24-hour security.

“Our hangar demonstrates Euro Jet’s commitment togrow its infrastructure and continue to be a leader in theaviation industry,” says Gareth Danker, director of globalsales and marketing. “Hangar space in central andeastern Europe is limited, so we can now deliver an itemthat our customers have requested over the years.”

At terminal 3, Euro Jet also offers complimentary crewlounge, dedicated ground support agents and a crew car.

PASSENGERS: GA terminal - located next to Terminal B. Ownvip facilities including lounge and office services - operationsoffice, crew and vip pax lounges.

Rome (Ciampino)Sky ServicesTEL: +39 06 7934 0051


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(ACK, PPR and slots co-ordination). Weather by Met Officeand computer (complete folder meteo - TAF, METAR, NOTAM,SIGMET, low/high level etc). Crew transport on apron and bytaxi to hotel. Crew rest rooms at airport facility. 5-30 mins topreferred hotel.

HANDLING: No hangarage. Third party maintenance. In-house catering by SKY Cuisine.

PASSENGERS: GA terminal - Sky Services facility and viplounge located inside GAT. Own vip facilities including loungeand office services - new modern vip lounge, elegantlyfurnished with wireless internet, internet corner, sat TV andcoffee corner.


WEB: rome.universalaviation.aero

FLIGHT OPS: 0700 - 2300 (24 hrs O/R). Flight planning bypilot terminals (via Houston and European Operations Centreat EGSS). Weather by Met Office and computer. Crewtransport by taxi to hotel. Crew rest rooms within FBO(discounted crew accommodation arranged). 10 mins topreferred hotel.

HANDLING: No hangarage. Third party maintenance. Thirdparty catering by on-site caterers providing regional andinternational gourmet cuisine tailored to client requirements.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - private vip lounge with internetaccess, email, fax, phone and complimentary beverages.

Salerno (Pontecagnano)Sky ServicesTEL: +39 081 231 1048


FLIGHT OPS: 0800 - SS+30 (0700 - SS+30). Flight planningby staff and pilot terminals (by staff on request). Weather byMet Office. Crew transport on apron and by taxi to hotel. Crewrest rooms at hotel. 20-30 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by arrangement via Sky Services.

Venice (Marco Polo)SAVE Group, Venice General Aviation TEL: +39 041 260 6906

WEB: ga.veniceairport.it

FLIGHT OPS: 0600 - 2200 LT. Flight planning by pilotterminals (flight plans are forwarded and ETDs delayed uponpilot’s request). Weather by Met Office and computer (meteofolder and notams). Crew transport on apron and by taxi tohotel. Crew rest rooms at hotel (partnership with StarwoodChain; hotac and transport to best hotels in Mestre andVenice with personalized fares). 5 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance by maincarriers’ technicians. Third party catering by Starwood chain,Cocos and Servair AirChef.

PASSENGERS: GA terminal - newly refurbished 600 sqm.

Euro Jet expands facilities at Prague

FBO news in brief■ Construction of a larger hanger isscheduled to begin later this year forGrafair Jet Centre, Stockholm.

■ The proposed closure of BerlinTegel airport on 27 October will nownot happen due to further delays atBerlin Brandenburg airport.

■ Business Aviation Centre Colognehas joined the World Fuel Services AirElite Network. “BACC’s participationwill add another key airport destin-ation to our global premium brandoffering,” says Michael Clementi,president of World Fuel ServicesCorporation’s aviation segment.

■ BIRK Flight Services plans to openan FBO at Keflavik this summer.

■ NasJet and ExecuJet Middle Eastare commencing operations in SaudiArabia through a new FBO in KingKhalid International airport, Riyadh,from the first quarter of 2013.Facilities will be based in the existingprivate aviation terminal.

■ Jet Aviation now offers groundhandling services at PrinceMohammad airport in Medina,Kingdom of Saudi Arabia. “We haveexperienced increasing demand forpassenger assistance at the airport,”says Hardy Bütschi, vp and generalmanager of Jet Aviation Saudi Arabia.

15

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terminals (internet access and weather). Weather by MetOffice and computer (access to Dutch weather). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (two crew rooms with work table). 20 mins topreferred hotel.

HANDLING: Third party hangarage up to B737. Third partymaintenance by RAS and IAS. Third party catering byAeroChefs Executive Catering and Erasmus Catering.

PASSENGERS: GA terminal. Own vip facilities includinglounge - two pax vip lounges; two crew vip lounges; twooffice facilities; shop; press/conference room. Limo accessto aircraft with prior permission.

Poland

Krakow (Balice JP II Intl)excel handlingTEL: +48 12 639 3070

WEB: www.excel-handling.com

FLIGHT OPS: 24hr ops. 0600 - 2200 LT (24hrs on request).No flight planning (crew briefing EPKK: +48 12 639 3312).Weather by Met Office and computer (Met office EPKK: +4812 639 3281). Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO (excel provides crewlounge for clients at no additional cost). 20-30 mins topreferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by arrangement through excel handling.

PASSENGERS: Own vip facilities including lounge - viplounge, fast track through customs & immigration. Limoaccess to aircraft with prior permission.

Warsaw (Frederic Chopin)excel handlingTEL: +48 22 650 3394

WEB: www.excel-handling.com

FLIGHT OPS: 0600 - 2200 LT. Flight planning by staff (pilotterminals available only at briefing). Weather by Met Officeand computer. Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO (separate room equippedwith TV, free WLAN, newspapers, coffee, water, soft drinks).10-30 mins to preferred hotel.

HANDLING: Third party hangarage up to BBJ. Nomaintenance. Third party catering by arrangement throughexcel handling.


Portugal

Cascais (Tires)OMNI HandlingTEL: +351 91 989 7608

WEB: www.omnihandling.com

FLIGHT OPS: 0700 - 2359 LT. Flight planning by staff.Weather by Met Office and computer (Portuguese officialMeteo website). Crew transport on apron and by crew bus tohotel. Crew rest rooms at hotel (various hotels approx 5-10km from aerodrome). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to Learjet 60 on request.In-house maintenance by Aeromec up to Learjet, Citation,Embraer, Beech 1900 and 200. Third party catering byExcellent Service and Tasty Food Hall.

PASSENGERS: GA terminal - located on far right side ofairport tarmac, near aircraft operators’ hangars. Own vipfacilities including lounge and office services - FBO annexedto Omni hangar. Limo access to aircraft with priorpermission.

LisbonOMNI HandlingTEL: +351 91 853 0033


FLIGHT OPS: 24hr ops. No flight planning (ATS office; FPLsubmission possible by staff; PLOGs not possible). Weatherby Met Office and computer (MET office supply METbriefings; can be retrieved from internet whenever required).Crew transport by taxi to hotel. Crew rest rooms at hotel(Fontana Park, Altis, Radisson Blu, Holiday Inn and TivoliOriente hotels). 15-30 mins to preferred hotel.

HANDLING: Third party hangarage up to A319. Third partymaintenance by TAP Maintenance, LAS Louro AircraftServices and MESA Maintenance up to mostlycommercial/large aircraft. Third party catering by Newrest,Cateringpor and LSKY.

PASSENGERS: Own vip facilities including lounge and officeservices - vip lounge in front of GA parking area.

SafePort ExecutiveTEL: +351 21 005 8460

WEB: www.safeport.aero

FLIGHT OPS: 24hrs O/R. No flight planning. Weather bycomputer (default package includes: TAF/NOTAM ofdeparture/destination/alternate charts: high level Sig Wx, WxFL100, Wx FL340, Wx FL390 si: any other enroute/alternateairports crew may consider or any other requested charts areavailable). Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (crew rest room with TV, chaise-longues, showers, free appetizers and drinks, computers andinternet Wi-Fi acess). 15 mins to preferred hotel.

HANDLING: Third party hangarage up to DA900. Third partymaintenance by Mesa up to A319/A320/A321, A330, B757,B767, L1011-500, and other business jets. Third partycatering by Lsky.

PASSENGERS: Own vip facilities including lounge and officeservices - equipped with all necessary amenities to provideunique and personalized service to customers.

Porto (Francisco sa Carneiro)OMNI HandlingTEL: +351 91 522 0210


FLIGHT OPS: 24hr ops. Flight planning by staff (ATS offices).Weather by Met Office and computer (MET office suppliesofficial MET briefing - also retrieved from their website). Crewtransport on apron and by taxi to hotel. Crew rest rooms athotel. 15 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance by TAPMaintenance, Portugália Airlines Maintenance and LAS LouroAircraft Services up to mostly commercial/large aircraft. Thirdparty catering by CLA Catering.

PASSENGERS: Own vip facilities including lounge and officeservices - pax can by-pass main terminal by boarding/disembarking via vip lounge which has land/airside access.

Qatar

Doha InternationalRizon JetTEL: +974 4419 9444

WEB: www.rizonjet.com

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(crew lounge available with internet). Weather by computer.Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (twin bed male and female crew snoozerooms; refreshments). 5-10mins to preferred hotel.

HANDLING: In-house hangarage up to Global Express, G550.In-house maintenance up to Global, Hawker and Challenger.Third party catering by Qatar Aircraft Catering Company.Alternatively, crew can bring their own catering from different5 star hotels in Doha.

PASSENGERS: Rizon Jet Doha has separate aircraft apronparking. Own vip facilities including lounge and officeservices - separate seven star facility with customs andimmigration.

crew bus to hotel. Crew rest rooms within FBO (includesshower facilities). 20 mins to preferred hotel.

HANDLING: Third party hangarage up to BBJ. Third partymaintenance by adjoining MCM Maintenance Centre Maltaup to and including Learjets and Global Express. Third partycatering by Corinthia Flight Catering.

PASSENGERS: Own vip facilities including lounge and officeservices - the only handling operators with airside officefacility including vip lounge and restroom facilities. Limoaccess to aircraft with prior permission.

Netherlands

Amsterdam (Schiphol)KLM Jet Center Amsterdam 8TEL: +31 20 649 2455

WEB: www.jetcenter.nl

FLIGHT OPS: 0600 - 2300 LT (24 hrs O/R). Flight planning bystaff and pilot terminals. Weather by computer. Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (crew lounges with DVD, game console, free Wi-Fihotspot, PC and printing facilities, pool table, darts andcomplementary beverages). 5-10 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby JetSupport and Bombardier. Third party catering byAerochefs Executive Catering.

PASSENGERS: GA terminal - 15 min drive from mainterminal; opened July 2011. Own vip facilities includinglounge - vip lounges and meeting facilities. Limo access toaircraft with prior permission.

Groningen (Eelde)Ground ACETEL: +31 50 308 0075

WEB: www.groundace.eu

FLIGHT OPS: 24hr ops. if necessary . Flight planning by pilotterminals (pilots’ PC or via Wi-Fi). Weather by computer.Crew transport by taxi to hotel. Crew rest rooms within FBO.10 mins to preferred hotel.

HANDLING: Third party hangarage up to CJ4/BE1900. Thirdparty maintenance. Third party catering.

PASSENGERS: GA terminal - aircraft should taxi via Delta toJuliet apron; cars/taxis need to follow signs for GeneralAviation Terminal. Own vip facilities including lounge andoffice services. Limo access to aircraft with prior permission.

Rotterdam (Rotterdam The Hague)KLM Jet Center RotterdamTEL: +31 10 298 4949

WEB: www.jetcenter.nl

FLIGHT OPS: 24hr ops. Flight planning by staff and pilot

Air Partner aids RangeRover launchAir Partner has completed asupport contract for the globallaunch of Land Rover’s all-newRange Rover car, in conjunctionwith marketing services agencyP&MM. The contract saw AirPartner fly 7,058 car dealers from more than 53 countriesaround the world to Marrakechin Morocco.

The Airbus A319 aircraft were liveried with the Range Rover logo inside and out,including branded seating, menusand napkins.

Flaps reports strong book salesFlaps International iscelebrating ten yearsof independentbusiness this year,and has received atypically lightheartedendorse-ment fromone of its regular clients, TVmotoring pundit Jeremy Clarkson:“I like flying with Flaps. The planesare punctual and not once has anyof them ever crashed. That, to me,is important.”

Director Pete Lynch Williamssays that the book Waking Sienna(pictured), which tells thecompany story so far, is selling welland is available from onlinebookshops.

Zela adds to its teamZela Aviation has appointed NeillHuston to focus on ACMI activityas well as aircraft remarketing.

Huston has previously heldpositions as an aircraft broker atHunt & Palmer and AirTraderConsulting. His last role prior tojoining Zela was commercialdirector at Strategic AirlinesLuxembourg where he was heavilyinvolved in the start-up of theairline. Andreas Christodoulides,chairman, says: “We are verypleased to welcome Neill to ourgrowing organisation and his vastexperience will strengthen ouralready strong and dynamic team.”

African Cup of Nationsspikes demandAs the African Cup of Nationskicked off in South Africa, aircraftcharters have been on theincrease as the competing nationslook to maximise the efficiency oftheir logistics around the countryduring the three week compe-tition, reports Air Charter Service.

Lyndee du Toit, director of ACS’sAfrica office, explains why: “Someof the stadia are almost 900 milesapart, so the only sensiblemethod of transport is to fly. Thesituation is very muchreminiscent of the last World Cupwhen we had probably our busiestperiod ever.”

CHAR TER BROKER NEWS . . .

ACS excited about KazakhstanFollowing the opening of its aircraft charter business in Kazakhstan, Chris Leach (pictured), chairman of the Air Charter Service group, isexcited about the growth in the aircraft charter market in the country.

“We believe that the Kazakh aircraft charter market will show stronggrowth over the next few years due to its natural resources, the resultinginvestment in the region and the sheer size of the country,” he says.

Leach is not only targeting the nation’s emerging super rich, whoalready have a growing taste for private aviation, but looking to provide a quality service for global customers who require aircraftcharter services in the region: “Along with private aviation, there will be many foreign companies moving personnel and equipment aroundthe country.”

Relocation of Madrid business aviation hub offers benefits to operators

With the decision by the Spanish airport authority toclose Torrejon airport to business aviation, Gestair is toprovide FBO services at Madrid-Barajas airport where alltraffic will now operate.

Affected operators see benefits to the move, asBarajas airport is open 24 hours without any weightrestrictions. Universal Aviation Spain, which is alsorelocating its Madrid headquarters there, points out thatit is also closer to the city.

After winning the tender issued by the airportauthority, Gestair FBO is in the process of upgrading its facilities located at the remodelled GAT building (the former State Pavilion) and expects it to be ready

by the end of March.Universal Aviation Spain will likewise locate itself in

the GAT. “We are fully prepared for the transition of ourheadquarters, including all employees and equipment,ensuring there will be no disruption to our clients orimpact on the quality of service they receive,” saysGonzalo Barona, md Universal Aviation Spain. “Althoughwe were headquartered at Torrejon, we have alsoprovided services at Barajas, so we are very familiar withthe airport, officials and processes.”

“Barajas provides the same benefits as Torrejon and insome ways will be better, as it will have fewer diversions,which were frequent at Torrejon,” adds Barona.

Pictured with the Universal Aviation Spain team, Gonzalo Barona (fourth from left) is optimistic about the move.

8


and pax lounge; Sat TV, DVD, high speed internet access;any kind of transportation for pax and crew; car rental withdelivery at GAT; hotel arrangements with discount; securityavailable on request; courtesy coffee and soft drinks. Limoaccess to aircraft with prior permission.

General Aviation ServiceTEL: +34 93 298 38 93

WEB: www.generalaviation.es

FLIGHT OPS: Flight planning by staff and pilot terminals.Weather by Met Office and computer. Crew transport onapron and by crew bus to hotel. Crew rest rooms at hotel.

HANDLING: No hangarage. Third party maintenance by BCPAerotechnics. Third party catering by dedicated GA caterers,Setoma and Sacha.

PASSENGERS: GA terminal - called Terminal Corporativa.Own vip facilities including lounge and office services - crewand vip lounge for pax.

GestairTEL: +34 902 200 315

WEB: www.gestair.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (24 hour flight dispatchers). Weather by Met Officeand computer. Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO.

HANDLING: No hangarage. In-house maintenance up toFalcon 20, 200, 2000, 50, 900, Gulstream II, GIV, GV,Cessna 525, 650, Global Express and others. Third partycatering by Eurest, SkyChef and Mallorca.


GironaExecuJet SpainTEL: +34 972 474 842


FLIGHT OPS: 24hr ops. on request. No flight planning.Weather by Met Office and computer (complete weatherbriefing). Crew transport on apron and by taxi to hotel. Crewrest rooms at hotel. 10 mins to preferred hotel.


PASSENGERS: GA terminal. Own vip facilities including officeservices.

GestairTEL: +34 902 200 315


FLIGHT OPS: 24hr ops. Flight planning by staff (24 hour flightdispatchers). Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms at airport facility.

HANDLING: Third party hangarage. Third party maintenance.Third party catering by Sacha, Vilaplana and Golf Meliá VichyHotel.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - lounge, handling office.

Universal Aviation SpainTEL: +34 972 474 017

WEB: girona.universalaviation.aero

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (slot arrangements, computerised flight planningand filing). Weather by Met Office and computer(computerised worldwide weather briefings). Crew transporton apron and by taxi to hotel. Crew rest rooms within FBO(crew lounge; discounted crew accommodation arranged).

HANDLING: No hangarage. Third party maintenance. Thirdparty catering by on-site gourmet caterers.

PASSENGERS: GA terminal - dedicated GA entrance/exit inmain terminal. Own vip facilities including lounge and officeservices - crew rest lounge.

IbizaExecuJet SpainTEL: +34 971 809 151


FLIGHT OPS: 24hr ops. No flight planning. Weather by MetOffice and computer (complete weather briefing). Crewtransport on apron and by taxi to hotel. Crew rest rooms withinFBO (lounge with crew corner; crew and pax lounge; Sat TV,DVD, high speed internet access; any kind of transportationfor pax and crew; car rental with delivery at GAT; hotelarrangements with discount; security available on request;courtesy coffee and soft drinks). 10 mins to preferred hotel.


PASSENGERS: GA terminal - with customs and immigration.Own vip facilities including lounge and office services -lounge with crew corner; crew and pax lounge; Sat TV, DVD,high speed internet access; any kind of transportation forpax and crew; car rental with delivery at GAT; hotelarrangements with discount; security available on request;courtesy coffee and soft drinks.

GestairTEL: +34 902 200 315


FLIGHT OPS: 24hr ops. Flight planning by staff (24 hour flightdispatchers). Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms at airport facility.

HANDLING: No hangarage. No maintenance. Third partycatering by Eurest, Skychef and Mallorca.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - lounge, telephone and internet.Limo access to aircraft with prior permission.

La CorunaGestairTEL: +34 902 200 315


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (24 hour flight dispatchers). Weather by Met Officeand computer. Crew transport on apron and by crew bus tohotel. Crew rest rooms at hotel.

HANDLING: No hangarage. Maintenance up to Falcon 20,200, 2000, 50, 900, Gulfstream II, GIV, GV, Cessna 525,650, Global Express and others. Third party catering byEurest, SkyChef and Mallorca.

PASSENGERS: Own vip facilities including lounge and officeservices - executive lounge and handling offices.

Madrid (Barajas)General Aviation ServiceTEL: +34 91 393 6906


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer (all mainsystems available). Crew transport on apron and by crew busto hotel. Crew rest rooms at airport facility (airport facilitylounges, where crew can relax for a few hours; special rateswith hotels near airport are also available ). 10 mins topreferred hotel.

HANDLING: No hangarage. Third party maintenance by allmain maintenance companies through GAS. Third partycatering by specialist general aviation caterers, Aircheffs.

PASSENGERS: GA terminal - with all facilities on site. Own

Republic of Ireland

Dublin InternationalSignature Flight SupportTEL: +353 1 844 6144


FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Flight planning bystaff (ops office, crew computer and printer; manual flightplanning available through AIS Shannon). Weather by MetOffice (ops office, crew computer and printer; direct internetaccess to Met Office UK). Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (crew room, TV,DVD, free Wi-Fi, tea, coffee and snacks). 10 mins (airport),30 mins (city) to preferred hotel.

HANDLING: Third party hangarage. Third party maintenance.Third party catering by Cafe Ole and Cafe Riva.

PASSENGERS: Own vip facilities including lounge - paxlounge, meeting room and crew rest room in self-containedfacility at North Terminal.


WEB: dublin.universalaviation.aero

FLIGHT OPS: 0800 - 2200 LT (24 hrs O/R). Flight planning bystaff and pilot terminals (full coordination of slots, permitsand overflights). Weather by Met Office and computer. Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (newly refurbished facility - crew lounge andbusiness centre with fax, high speed wireless internet andrefreshments).

HANDLING: No hangarage. No maintenance. Third partycatering by Cafe Ole and Cafe Riva.

PASSENGERS: Own vip facilities including lounge and officeservices - executive crew/pax lounge; fully air-conditionedmodern offices; refreshments; ladies and gents restroomswith shower facilities; TV, telephone, fax and high speedwireless internet; fully equipped vip crew/pax transportation.

Dublin (Weston Executive)Premier Executive JetsTEL: +353 87 9092572

WEB: www.premieraviaiton.ie

FLIGHT OPS: VFR conditions only. Flight planning by pilotterminals (flight planning facilities available). Weather by MetOffice and computer (weather planning facilities available).Crew transport on apron and by taxi to hotel. Crew restrooms at hotel. 15-30 mins to preferred hotel.

HANDLING: In-house hangarage up to G-IV. No maintenance.In-house catering.


ShannonJetex FBO ShannonTEL: +353 61 717 252

WEB: www.jetex.com

FLIGHT OPS: 24hr ops. No flight planning (flight planning byFlight Assist U.K.). Weather by Met Office and computer(Jetex ops department). Crew transport on apron and by taxito hotel. Crew rest rooms within FBO. 20 mins to preferredhotel.

HANDLING: In-house hangarage up to two G550. In-housemaintenance up to Hawker, Gulfstream, Challenger 605 andLearjet 45 (EASA Part 145). Third party catering byTemplegate Hotel, Cafe Riva and EFG Catering.

PASSENGERS: Own vip facilities including lounge and officeservices - Jetex Shannon has its own dedicated ramp withunrivalled ease of access. Limo access to aircraft with priorpermission.

Signature Flight Support ShannonTEL: +353 61 475 444


FLIGHT OPS: 24hr ops. Flight planning by staff (ops and crewcomputer with printer; charts also available). Weather by MetOffice and computer (ops and crew computer with printer).Crew transport on apron and by taxi to hotel. Crew rest roomswithin FBO (crew quiet area; refreshments; phone; computerwith printer; TV; free Wi-Fi). 2 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ. Third partymaintenance by Transaero Engineering. Third party cateringby Shannon Airport.

PASSENGERS: Own vip facilities including lounge - paxlounge; refreshments; phone; TV; free Wi-Fi. Limo access toaircraft with prior permission.


WEB: shannon.universalaviation.aero

FLIGHT OPS: 0800 - 2200 (24 hrs O/R). Flight planning bystaff and pilot terminals (full operational coordination,including slots, permits and overflights). Weather by MetOffice and computer. Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (dedicated private viplounge with complimentary beverages; wireless internet, e-mail, fax, and phone for crew and pax). 20 mins to preferredhotel.

HANDLING: Third party hangarage. No maintenance. Thirdparty catering by EFG Inflight.

PASSENGERS: Own vip facilities including lounge and officeservices - vip crew/pax lounge and crew/pax airside transitlounge; tea,coffee and full refreshments; telephone, fax, fullfast speed internet service and wireless access; 24 hroperations.

US Alliance Flight SupportTEL: +353 61 475 499

WEB: www.usaflightsupport.com

FLIGHT OPS: 24hr ops. subject to prior notice. Flightplanning by pilot terminals (computer, fax and printersavailable airside). Weather by computer (sourced fromBaseOps). Crew transport on apron and by taxi to hotel. Crewrest rooms at hotel. 30 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by EFG Catering.

PASSENGERS: Limo access to aircraft with prior permission.

Russia

Moscow (Domodedovo)Avcom-DTEL: +7 495 728 1045

WEB: www.avcom-d.com

FLIGHT OPS: 24hr ops. Flight planning by staff (flight planpreparation; landing/take off permit arrangement). Weatherby computer (enhanced weather service). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO(coffee machine, fax, PC, internet access, satellite TV,Jeppesen). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to G-V and GlobalExpress. In-house maintenance by Avcom-D Technic up toBAe aircraft. Third party catering by Moscow restaurants with

Figures are up at Inflite despite seasonal fluctuationsHaving made the decision toimprove its facilities, Inflite The JetCentre at London Stansted airportmade sure the well-appointedlounges were ready in time for theLondon Olympics, with the wholefacility fully operational in October.

“We decided that it was time to upour game and improve the facilities,not just for our customers but alsofor the crews,” says PaulineMonksfield.

“After much thought, the decisionwas made to build the new FBO inour existing location. It is 9,978 sq ft

which incorporates individual vviplounges, one having the capacity for

220 passengers for corporatecharters, crew lounge, briefing room

and en-suite restrooms.“Since it opened we have

received many positivecompliments about the décor andambiance from our customers, butthe appreciation, we feel, has comefrom crew as they tend to spend the time with us.”

Despite handling more flights in2012 than in previous years,Monksfield observes that typicalseasonal patterns underwent somechanges: “Months in the past that wehad been busy were fairly quiet andvice versa.”

Swissport’s Rebecca Durrer-Bolle aimsto continuously improve service.

aircraft catering licenses.

PASSENGERS: GA terminal - can accommodate up to 25business jets. Own vip facilities including lounge and officeservices. Limo access to aircraft.

Moscow (Sheremetyevo)RusAeroTEL: +7 495 755 56 00

WEB: www.rusaero.aero

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (Flight plans and full flight logs by request).Weather by Met Office and computer (Weather and notamsby request). Crew transport on apron and by crew bus tohotel. Crew rest rooms at hotel (any hotel in Moscow nearthe airport).

HANDLING: In-house hangarage up to B737. Third partymaintenance up to most types. Third party catering by allmain restaurants in Moscow.

PASSENGERS: GA terminal. Own vip facilities including lounge.

Moscow (Vnukovo)VipportTEL: +7 495 648 28 28

WEB: www.vipport.ru

FLIGHT OPS: 24hr ops. Flight planning by staff (Flight Starand Flight Map). Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms at hotel (over 15 contracted hotels in Moscow). 25mins to preferred hotel.

HANDLING: In-house hangarage up to up to A320. Thirdparty maintenance by joint venture with Jet Aviation,Dassault and VTS (Vostok Technical Services). Third partycatering by specialist caterers and selected high classMoscow restaurants.

PASSENGERS: GA terminal - Vnukovo 3. Own vip facilitiesincluding lounge and office services - Vnukovo 3.

Saudi Arabia

Jeddah (King AbdulazizInternational)Jet Aviation Saudi ArabiaTEL: +966 2 272 4501


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by computer. Crew transport on apronand by crew bus to hotel. Crew rest rooms within FBO(lounge, toilet and shower). 20 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Saudia and Abujadayel.

PASSENGERS: GA terminal. Own vip facilities includinglounge - pax lounge, refreshments. Limo access to aircraft.

Riyadh (King Khaled International)Jet Aviation Saudi ArabiaTEL: +966 1 221 4200


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals.Weather by computer. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO. 40 mins topreferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Saudia.

PASSENGERS: GA terminal. Own vip facilities includinglounge. Limo access to aircraft.

South Africa

Cape TownSignature Flight SupportTEL: +27 21 934 0350


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(crew computers and Signature operations office). Weatherby computer (crew computers and Signature operationsoffice). Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (private crew and pax lounges).

HANDLING: In-house hangarage. In-house maintenance.Third party catering.

PASSENGERS: Own vip facilities including lounge and officeservices - full FBO with maintenance and hangarageavailable. Limo access to aircraft.

Spain

BarcelonaExecuJet SpainTEL: +34 93 298 3373


FLIGHT OPS: 24hr ops. No flight planning. Weather by MetOffice and computer (complete weather briefing). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (lounge with crew corner; crew and pax lounge;Sat TV, DVD, high speed internet access; any kind oftransportation for pax and crew; car rental with delivery atGAT; hotel arrangements with discount; security available onrequest; courtesy coffee and soft drinks). 20 mins topreferred hotel.


PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - lounge with crew corner; crew

More details at www.handbook.aero


vip facilities including lounge and office services - own crewlounges for crew and pax.

GestairTEL: +34 902 200 315


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (24 hour flight dispatchers). Weather by Met Officeand computer. Crew transport on apron and by crew bus tohotel. Crew rest rooms at airport facility.

HANDLING: No hangarage. In-house maintenance up toFalcon 20, 200, 2000, 50, 900, Gulfstream II, GIV, GV,Cessna 525, 650, Global Express and others. Third partycatering by Eurest, SkyChef and Mallorca.

PASSENGERS: GA terminal - a provisional vip terminal at the“Dique Sur” area whilst new GAT is refurbished. Own vipfacilities including lounge and office services.

United Aviation ServicesTEL: +34 91 393 6775

WEB: www.unitedaviation.es

FLIGHT OPS: 24hr ops. Flight planning by staff. Weather byMet Office and computer. Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (crew divan, TV, Wi-Fi). 20 mins to preferred hotel.

HANDLING: Third party hangarage up to B747. Third partymaintenance by Gestair and Executive Airlines up to Falcon900, 50, 20 series; Gulfstream GII, GIII, GIV, GV; Embraer145; Hawker; Learjet 35 and 55; Citation 500 and 525. In-house catering by Servicater.

PASSENGERS: GA terminal - located beside the vip pavillion.Own vip facilities including lounge - vip pax lounge with TV,soft drinks and divan.

Universal Aviation SpainTEL: +34 91 393 6890

WEB: spain.universalaviation.aero

FLIGHT OPS: 24 hrs O/R. No flight planning (availablethrough European Operations Centre at EGSS). Weather bycomputer. Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO. 15 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance. Thirdparty catering.

MalagaGeneral Aviation ServiceTEL: +34 95 204 8994


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer (All mainweather systems available). Crew transport on apron and bycrew bus to hotel. Crew rest rooms at hotel. 20 mins topreferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby Iberia and Mayoral. Third party catering by Newrest.


GestairTEL: +34 902 200 315




PASSENGERS: GA terminal.

Palma de MallorcaGestairTEL: +34 902 200 315


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (24 hour flight dispatchers). Weather by Met Officeand computer. Crew transport on apron and by crew bus tohotel. Crew rest rooms within FBO.

HANDLING: No hangarage. In-house maintenance up toFalcon, Gulfstream, Cessna and others. Third party cateringby Eurest, SkyChef and Mallorca.


Mallorcair 4TEL: +34 971 789 522

WEB: www.mallorcair.es

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer (Avbrief andWeather support users, together with Spanish weatheroffices). Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (newly refurbished to vipstandards with lounges, conference room, Wi-Fi, toilets &shower, free tea, coffee & soft drinks service). Approx. 15mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceup to B747. Third party catering by Newrest and Volmare, anew innovative vip catering company exclusive to Palma.

PASSENGERS: GA terminal - two waiting rooms, one viproom, toilets, weather and self flight planning facilities. Ownvip facilities including lounge - Wi-Fi, TV and DVD, toilets withshower, two internet corners with printing facilities,newspapers from all over the world.

SantiagoGestairTEL: +34 902 200 315


FLIGHT OPS: 24hr ops. Flight planning by staff. Weather byMet Office and computer. Crew transport on apron and bycrew bus to hotel. Crew rest rooms at hotel.

HANDLING: No hangarage. In-house maintenance up toCessna, Gulfstream, Falcon, Global Express, BombardierLegacy and others. Third party catering by Eurest andMallorca.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - lounge and handling office.

Seville (San Pablo)GestairTEL: +34 902 200 315




PASSENGERS: Own vip facilities including lounge and officeservices.

ValenciaExecuJet SpainTEL: +34 96 159 8392


FLIGHT OPS: 24hr ops. No flight planning. Weather by MetOffice and computer (complete weather briefing). Crewtransport on apron and by taxi to hotel. Crew rest rooms

within FBO (lounge with crew corner; crew and pax lounge;Sat TV, DVD, high speed internet access; any kind oftransportation for pax and crew; car rental with delivery atGAT; hotel arrangements with discount; security available onrequest; courtesy coffee and soft drinks). 20 mins topreferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by ordering through catering coordination.

PASSENGERS: GA terminal - with customs and immigration.Own vip facilities including lounge and office services.

GestairTEL: +34 902 200 315




PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - lounge, handling office.

Sweden

Goteborg (Landvetter)ASE HandlingTEL: +46 3142 2700


FLIGHT OPS: 0700-2300LT (24hr on request). No flightplanning. No weather briefing. Crew transport on apron andby crew bus to hotel. Crew rest rooms within FBO.

HANDLING: Third party hangarage up to Airbus A321. Nomaintenance. In-house catering by ASE VIP Catering.

PASSENGERS: Own vip facilities including lounge - ASE FBOhas crew lounge and sleeping area, kitchen, VIP lounge andoperations room which all include free wi-fi. Limo access toaircraft with prior permission.

Malmo (Sturup)MTS AviationTEL: +46 40 671 00 01

WEB: www.mtsaviation.se

FLIGHT OPS: 0500 - 2200 LT (O/T PNR). Flight planning bypilot terminals (Direct FPL Centre Stockholm, computerfacility, Eurocontrol). Weather by computer. Crew transporton apron and by crew bus to hotel. Crew rest rooms withinFBO. 3 mins to preferred hotel.

HANDLING: In-house hangarage up to B737. Third partymaintenance by EMS, West Air and SAS up to Citation,Boeing and ATR. Third party catering by selected restaurants.

PASSENGERS: Operating from the airport’s private hangararea, MTS Aviation is authorized to handle small groups ofpassengers at their own facility (security, customs andimmigration). Own vip facilities including lounge and officeservices - vip lounge, conference facility. Limo access toaircraft with prior permission.

Stockholm (Arlanda)ASE HandlingTEL: +46 8720 0022


FLIGHT OPS: 0700 - 2300 LT (24hrs O/R). Flight planning bypilot terminals (flight planning by Jeppesen Flitestar).Weather by Met Office and computer (available in ASE crewroom or via airport met centre). Crew transport on apron andby taxi to hotel. Crew rest rooms at airport facility (crew restareas provided by ASE & LFV vip services). 10 mins topreferred hotel.

HANDLING: Third party hangarage up to G-IV. Nomaintenance. In-house catering by ASE who provideStockholm’s only dedicated vip catering.

PASSENGERS: GA terminal - LFV vip service operates viplounge for both crew and vip pax, which includes tarmacaccess, private security and pre-custom/immigrationclearances. Limo access to aircraft with prior permission.

Stockholm (Bromma)Grafair Jet Center 10TEL: +46 8 982600

WEB: www.grafair.se

FLIGHT OPS: 0600 - 2230 LT Mon-Fri, 0800 - 1730 LT Sat,

1100 - 2230 LT Sun. Flight planning by staff and pilotterminals (on apron - four computer terminals also availablefor visiting pilots). Weather by Met Office and computer (onapron). Crew transport on apron and by taxi to hotel. Crewrest rooms at hotel (snooze room with comfortable reclinersalso available at FBO). 10 mins to preferred hotel.

HANDLING: In-house hangarage up to GV size. In-housemaintenance up to Citation 550/560 and Cessna 206/208.In-house catering by Muhren Inflight Catering.

PASSENGERS: GA terminal - Grafair Jet Center’s own facility.Own vip facilities including lounge and office services -lounge with all inclusive service and our famous multilingualparrot, Papegojan. Meeting room with conferenceequipment. Limo access to aircraft.

Switzerland

GenevaJet Aviation Geneva 17TEL: +41 58 158 1811


FLIGHT OPS: 0600 - 2200 . Flight planning by staff and pilotterminals (standard routes within western Europe and pilotterminals available). Weather by Met Office and computer.Crew transport on apron and by crew bus to hotel. Crew restrooms within FBO (snooze room, showers and internet). 5-20mins to preferred hotel.

HANDLING: In-house hangarage up to B737 (BBJ). In-housemaintenance up to A319, A320, B737, B767, Citationseries, Falcon series, Legacy, GII/III/IV/V and Hawker. Thirdparty catering by Gate Gourmet and Canonica.

PASSENGERS: GA terminal - public GAC on north apron andprivate terminal C-3 on south apron. Own vip facilitiesincluding lounge - showers; snooze room; hot spots; cableTV; office facilities.

PrivatPortTEL: +41 22 306 1260

WEB: www.privatport.com

FLIGHT OPS: 0600 - 2200 LT (24 hours availability). Flightplanning by pilot terminals (CFMU and via airport authority).Weather by Met Office and computer (Meteo Suisse). Crewtransport on apron and by taxi to hotel. Crew rest rooms withinFBO (crew lounge, PC, free Wi-Fi, TV, kitchen, Nespressocoffee machine and soft drinks). 5 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby SR Technics, TAG Aviation and Jet Aviation up to andincluding most types. Third party catering by Gate Gourmet,Canonica and private caterers.

PASSENGERS: GA terminal - direct public access pluscustoms and immigration. Own vip facilities including loungeand office services - located within the GA terminal,PrivatPort offers an exclusive vip lounge, operations centerand crew lounge.

RUAG AviationTEL: +41 22 710 4434

WEB: www.ruag.com

FLIGHT OPS: 0600 - 2200. Flight planning by staff and pilotterminals. Weather by Met Office and computer (SwissMeteorological Institute). Crew transport on apron and bycrew bus to hotel. Crew rest rooms within FBO. 3 mins topreferred hotel.

HANDLING: Third party hangarage up to Boeing BBJ. In-house maintenance up to and including Falcon 10, 20, 50,900 series, 2000 series, 7X, Learjet 31/35s, King Air series,Hawker 400 XP and PC-12. Third party catering by GateGourmet, Canonica and Absolute Taste.

PASSENGERS: GA terminal - General Aviation Center. Ownvip facilities including lounge and office services - private viplounge, crew lounge and bar.

TAG Aviation 9TEL: +41 22 717 0123

WEB: www.tagaviation.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (crew lounge with free internet). 5 mins topreferred hotel.

HANDLING: In-house hangarage up to Global Express andbigger. In-house maintenance up to Dassault, Challenger andLearjet. Third party catering by Canonica. In-house cateringalso available.

FL Technics Jets targetstop spotFL Technics Jets has unveiledexpansion plans which involvescaling up the existing portfolio ofcapabilities and adding Challenger850, Bombardier CL-600-2B16, CL-600-2B19, Embraer Legacy 600,ERJ-135/145 and Cessna types ofbusiness jets. The companyintends to triple its productionrates and become the largest MROcentre for business aviation inEurope in the period of 2013-15.The company has plans toestablish a new 2,700 sq mcomprehensive MRO centre inVilnius, Lithuania.

B&C Piper takes on ItalyPiper Aircraft has named B&CPiper Sales as the company’s newaircraft sales agent for Italy.Located at Thiene airport close toVenice, B&C Piper Sales is situatedin the centre of Italian generalaviation activities.

Director Willj Casato says:“Italy’s diversified industrialeconomy, dominated by small andmedium sized family-ownedprivate companies involved in themanufacture of high qualityconsumer goods, is proving to bethe perfect market for Piper’s M-Class and Twin-Class aircraft.”

Dassault expands MiddleEast salesDassault Falcon has added a salesmanager in the Dubai regionalsales office. Julien Nargeot holds atype rating on the 2000EX EASyand has completed B1/B2 groundand practical training on theFalcon 7X and 900EX EASy.

Cessna adds Europeanservice centresCessna has agreed to acquire JetAviation’s maintenance, repair andoverhaul facilities in Zurich,Switzerland, and Dusseldorf,Germany. Jet Aviation will continueoperating its FBO facilities at bothlocations.

Bombardier adds servicefacility in NigeriaBombardier Aerospace has added aline maintenance facility in Nigeria,in the form of ExecuJet Nigeria inLagos, covering the Challenger 300,604, 605, Global 5000, 6000, GlobalExpress and XRS jets. The facility,located at Murtala MuhammedInternational airport in Lagos,features a 4,700 sq m maintenancehangar and 25,500 sq m apron.

SkyQuest named Kodiakdealer for AfricaSkyQuest International has beenappointed as authorised dealer forthe Quest Kodiak for the continentof Africa. The aircraft is designed toperform in the most treacherous oflocations. It can take off in under1,000 feet at full gross weight andclimb at over 1,300 feet per minute.

Lineage receives RussiancertificationEmbraer’s Lineage 1000 hasreceived its type certificate fromthe Russian aviation authority,paving the way for Russiancustomers to register and operatethe type. There are more than 40Legacy 600s and 650s owned byRussian customers now flying inthe region.

Christiansen joinsFlightSafetyJim Christiansen has joinedFlightSafety International as vp forinternational businessdevelopment. He will investigatethe potential establishment of newfacilities and augmenting theprogrammes offered at thecompany’s current locations.

Gulfstream names StantonGulfstream Aerospace hasappointed Allan Stanton asregional vp for international salesin the Middle East, based in Dubai.

Hawker Beechcraft seesgrowth in Middle EastHawker Beechcraft research showsthat there are currently 626 busi-ness turbine aircraft based acrossthe Middle East, with 246 of thosedelivered between 2006 and 2011.This compares to 106 deliveriesbetween 2002 and 2006, represen-ting a 132 per cent increase indeliveries when analysing the twoperiods. The company recentlystrengthened its customer supportnetwork in the Middle East bypartnering with ExecuJet, and has$5 million worth of partswarehoused in Dubai.

I NDUSTRY NEWS . . .

Biggin Hill acquisition is a good fit for 328

With the purchase of the LondonBiggin Hill facility formerly ownedby Jet Aviation, the 328 Group isexpanding its service offering,creating a new company namedJETS (Biggin Hill) Ltd.

“The FBO and maintenanceoperations at London Biggin Hill arewell-established facilities thatrepresent a good fit for our long-term business objectives and we seethis as an exciting opportunity for

our customers and suppliers, as wellas for the new employees joiningour team,” says ceo Dave Jackson.

The acquisition gives the groupadditional maintenance capabilitiesfor the Falcon 900, 2000, FA7X andCessna Citation 525, 550 and 560.

President of Jet Aviation DanClare says: “I am confident that theemployees at Biggin Hill will prove acredit to their new employer andenjoy a successful future.”

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The World Leader in Aviation Market Intelligence | 800.553.8638 | +1.315.797.4420 | jetnet.com

Darius Saluga, FL Technics Jets ceo.


PASSENGERS: GA terminal - new private terminal C3. Ownvip facilities including lounge and office services - twocomfortable and fully equipped vip lounges; conferenceroom; Swiss and French customs and immigration. Limoaccess to aircraft with prior permission.

ZurichExecuJet Europe 24TEL: +41 44 876 56 56


FLIGHT OPS: 0500 - 2245. Flight planning by staff and pilotterminals (crew planning area available in pilots’ lounge).Weather by Met Office and computer (weather briefings andNOTAMs provided free of charge by FBO staff prior to eachflight). Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (pilot lounge with TV/video andvending machines; working room with free internet access,wireless LAN; quiet room; free of charge shower facilities).10 mins to preferred hotel.

HANDLING: In-house hangarage up to Global Express. Thirdparty maintenance by RUAG up to Gulfstream, Embraer andFalcon. Third party catering by Gate Gourmet, MarsdenCatering and Corporate Catering.

PASSENGERS: GA terminal - basic and small. Own vipfacilities including lounge and office services - customs andimmigration clearance; first-class reception and pax lounge;executive conference and meeting areas.

Jet Aviation Zurich 25TEL: +41 58 158 8466


FLIGHT OPS: 0600 - 2200 LT. Flight planning by pilotterminals (AMI system). Weather by Met Office andcomputer. Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (crew lounge, snooze room). 5 mins topreferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Gate Gourmet.

PASSENGERS: GA terminal - with customs. Own vip facilitiesincluding lounge and office services - wireless internet andcable TV. Limo access to aircraft.

Turkey

Istanbul (Ataturk)Gozen Air ServicesTEL: +90 212 465 5335

WEB: www.gozenair.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (Air Data and Eurocontrol). Weather by Met Officeand computer (SITA and email). Crew transport on apron andby crew bus to hotel. Crew rest rooms within FBO (equippedwith computer, Wi-Fi, printer, satellite TV, free hot and coldsoft drinks). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to G-V. Third partymaintenance by Turkish Technic & MNG Technic up to andincluding all types of aircraft. Third party catering by TurkishDo&Co, LSG Sky Chefs and local international hotels andrestaurants.

PASSENGERS: GA terminal - positioned at north end ofairport on other (western) side of runway. Own vip facilitiesincluding lounge and office services - three crew restroomsin hangars and vip lounge.

U.K.

AberdeenSignature Flight SupportTEL: +44 1224 723 636


FLIGHT OPS: 0615 - 2230 LT (24hrs O/R). Flight planning bystaff (ops office). Weather by Met Office and computer (opsoffice). Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (tea, coffee, TV, Xbox, DVD, free Wi-Fi). 5 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance byCaledonian - light maintenance, oxygen and nitrogen only.Third party catering by Harry Fraser Catering.

PASSENGERS: Signature operates the only FBO at EGPD.Own vip facilities including lounge - pax lounge with TV, DVD,tea, coffee, snacks and free Wi-Fi.

Belfast InternationalEurojet AviationTEL: +44 2894 422 646

WEB: www.eurojet.eu.com

FLIGHT OPS: 24hr ops. 0630 - 2130 Mon-Fri, 0900 - 1700Sat-Sun, other times O/R. Flight planning by staff and pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms at hotel. 3 mins drive/5 mins walk to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by The Culloden Estate and Spa.

PASSENGERS: Own vip facilities including lounge and officeservices - Eurojet operates from its own private Executive JetCentre adjacent to main terminal.

Belfast City (George Best)Eurojet AviationTEL: +44 2890 457 777


FLIGHT OPS: Airport hours (0630 - 2120). Flight planning bystaff and pilot terminals. Weather by Met Office andcomputer. Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (private crew lounge). 5 mins topreferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by The Culloden Estate & Spa.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - Business Aviation Centre withseparate pax and crew lounge, computer access, Wi-Fi andops support.

BirminghamEurojet AviationTEL: +44 121 782 1700


FLIGHT OPS: 24hr ops. 0700 - 2200 (24hrs O/R). Flightplanning by staff and pilot terminals. Weather by Met Officeand computer. Crew transport on apron and by crew bus tohotel. Crew rest rooms at airport facility (snooze room,separate crew lounge, kitchen, briefing room and studiesavailable to all crew). 3 mins drive/10 mins walk to preferredhotel.

HANDLING: In-house hangarage up to Falcon 2000. In-housemaintenance by Eurojet’s authorised Cessna Citation ServiceFacility up to Citation Series. Third party catering.

PASSENGERS: GA terminal - purpose built brand new FBOand business aviation centre operated solely by Eurojet. Ownvip facilities including lounge and office services - vip paxlounges, complimentary car parking, crew lounge andkitchen, pilots’ briefing room, shower and snooze rooms.Limo access to aircraft with prior permission.



FLIGHT OPS: 0600 - 2400 (24 hrs O/R). Flight planning bystaff and pilot terminals (crew computer and printer).Weather by computer (Copperchase). Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO (tea,coffee, light snacks, TV, DVD, Xbox and free Wi-Fi). 10 minsto preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Citynet.

PASSENGERS: Own vip facilities including lounge and officeservices - pax lounge with TV, DVD, free tea, coffee andsnacks. Limo access to aircraft.

BournemouthSignature Flight SupportTEL: +44 1202 583 405


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (ops computer via Copperchase). Weather bycomputer (Avbrief). Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (TV, Xbox, DVD, free Wi-Fi,computer with printer, tea, coffee and snacks). 10 mins topreferred hotel.

HANDLING: Third party hangarage up to Citation X. Thirdparty maintenance by CSE Citation Centre up to andincluding most GA aircraft and business jets. Third partycatering by Food on the Move and De Luxe.

PASSENGERS: Signature based in CSE Citation Centre inAviation Park West. Own vip facilities including lounge andoffice services - pax lounge with TV, free Wi-Fi, DVD, tea,coffee and snacks. Limo access to aircraft with priorpermission.

BristolBristol Flying CentreTEL: +44 1275 474 601

WEB: www.b-f-c.co.uk

FLIGHT OPS: 24hr ops. On request. Flight planning by staff.Weather by Met Office and computer. Crew transport onapron and by taxi to hotel. Crew rest rooms within FBO. 15mins to preferred hotel.

HANDLING: In-house hangarage up to G550. In-housemaintenance up to and including CE525/525A, BE200,PA28, PA34, PA31, Diamond 40/42 and Cessna series. Thirdparty catering.

PASSENGERS: GA terminal - full pax facilities including viplounge, complimentary drinks, Wi-Fi, meeting rooms andparking. Own vip facilities including lounge and office services- separate crew and pax lounges. Limo access to aircraft.

CambridgeExecuJet UKTEL: +44 1223 373 214


FLIGHT OPS: 0700 - 2100 Mon-Fri, 0800 - 1900 Sat-Sun(24hr PPR). Flight planning by staff and pilot terminals(submission of flight plans and air movement messagesthrough FBO ops staff. Dedicated internet terminals and freeWi-Fi available). Weather by Met Office and computer(Crewbriefing, Met Aviation sites and ATIS information indedicated flight planning room). Crew transport on apron andby taxi to hotel. Crew rest rooms within FBO (dedicated crewrest facilities with digital TV, DVD, free Wi-Fi and Wii; threeen-suite crew cabins for day or night occupation; crew mealsprovided with daily menu). 10-15 mins to preferred hotel.

HANDLING: In-house hangarage up to B747-400. In-housemaintenance by Marshall’s authorised Cessna service centrefor CE500 series. Comprehensive general aviationmaintenance also available. In-house catering.

PASSENGERS: GA terminal - state of the art FBO withdiscreet passenger lounges; vip offices; conference facilities;waiting room. Own vip facilities including lounge and officeservices - vvip room; executive lounge; conference room;break out lounges; numerous shower facilities. Limo accessto aircraft with prior permission.

CardiffSignature Flight SupportTEL: +44 1446 712 637


FLIGHT OPS: 0730 - 1730 LT (24 hrs O/R). Flight planning bystaff (ops computer). Weather by computer (ops computer).Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (TV, Xbox, free Wi-Fi, tea, coffee and lightsnacks). 15 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Alpha.

PASSENGERS: Own vip facilities including lounge - paxlounge with TV, VCR, tea, coffee, snacks and free Wi-Fi.

CarlisleStobart AirTEL: +44 1228 573 641

WEB: www.carlisleairport.co.uk

FLIGHT OPS: 0900 - 1830. Flight planning by staff. Weatherby Met Office (OPMET). Crew transport by taxi to hotel. Crewrest rooms at airport facility (crew rest room and airportcafe). 15 mins to preferred hotel.

HANDLING: In-house hangarage. Third party maintenance byNorthumbria Aircraft Maintenance. Third party catering byairport caterers.

PASSENGERS: Own vip facilities including lounge - viplounge, soft drinks, TV. Limo access to aircraft with priorpermission.

Doncaster (Robin Hood)Weston AviationTEL: +44 1302 624 844

WEB: www.westonaviation.com

FLIGHT OPS: 24hr ops. 0800 - 2000. Flight planning by pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by taxi to hotel. Crew rest rooms athotel. 2 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby Cessna Doncaster Citation Service Centre up to CitationX. Third party catering.


EdinburghSignature Flight SupportTEL: +44 131 317 7447


FLIGHT OPS: 24hr ops. Flight planning by staff (ops officeand crew computer with printer). Weather by Met Office andcomputer (ops office and crew computer with printer). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (TV, DVD, Xbox, free Wi-Fi, tea and coffee). 20mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Alpha and local hotel.

PASSENGERS: Own vip facilities including lounge - paxlounge with TV, DVD, free Wi-Fi, tea, coffee and snacks.

ExeterCapital Air CharterTEL: +44 1392 350 020

WEB: www.capitalaircharter.co.uk

FLIGHT OPS: 24hr ops. Flight planning by staff. Weather bycomputer. Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (vip and pilot lounge available).

HANDLING: In-house hangarage. Third party maintenance.Third party catering.

PASSENGERS: Own vip facilities including lounge and officeservices. Limo access to aircraft with prior permission.

FarnboroughTAG Farnborough Airport 12TEL: +44 1252 379 002

WEB: www.tagfarnborough.com

FLIGHT OPS: 0700 - 2200. Flight planning by staff (TAG UK,Universal, Jeppesen & Air Routing). Weather by computer(Jeppesen & Avbrief). Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO (snooze rooms,internet terminals, wireless connection, satellite TV, DVDlibrary and refreshments available). 5 mins to preferredhotel.

HANDLING: In-house hangarage up to BBJ2/ACJ. In-housemaintenance by TAG Farnborough Engineering up toDassault, Hawker Beechcraft and Bombardier. Third partycatering by all major inflight caterers including AbsoluteTaste, Bon Soiree, De Luxe and Emily’s.

PASSENGERS: GA terminal - award winning state of the artvip terminal. Own vip facilities including lounge and officeservices - vip private lounges, concierge service, conferenceand meeting room facilities, cafe, crew room and driver’slounge. Limo access to aircraft.

GlasgowSignature Flight SupportTEL: +44 141 887 8348


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (ops office and crew computer with printer).Weather by Met Office and computer (ops office and crewcomputer with printer). Crew transport on apron and by taxito hotel. Crew rest rooms within FBO (crew room with TV,DVD, Xbox, free Wi-Fi, tea, coffee, snacks and work area).20 mins to preferred hotel.

HANDLING: No hangarage. Third party maintenance by BALoganair up to light maintenance for most business jets.Third party catering by Gate Gourmet.

PASSENGERS: Own vip facilities including lounge - paxlounge with TV, DVD, free Wi-Fi, tea, coffee and snacks;conference room on request.

Glasgow (Prestwick)RSS Jet Centre (Prestwick)TEL: +44 1292 478 961

WEB: www.rssjetcentre.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (AFTN). Weather by computer (Universal, UK MetOffice). Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (two private lounges with quiet areas).10 mins to preferred hotel.

HANDLING: Third party hangarage up to B747-400. In-housemaintenance by RSS Engineering in Manchester up toBombardier, Cessna and Dassault aircraft. Third partycatering by Coast Cuisine.

PASSENGERS: GA terminal - operated by RSS. Own vipfacilities including lounge and office services - BusinessAviation Centre with several lounges for crew and pax, plusprivate meeting rooms and boardrooms. Limo access toaircraft.

GloucestershireFlightpartnerTEL: +44 1452 856 222

WEB: www.flightpartner.co.uk

FLIGHT OPS: 0800 - 1730 LT Mon-Fri (24hrs on request).Flight planning by staff. Weather by Met Office andcomputer. Crew transport on apron and by taxi to hotel. Crewrest rooms at hotel (crew rates available at good localhotels). 5 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenanceby Eurojet Engineering. Third party catering.


HawardenAviation Park GroupTEL: +44 1244 536 853

WEB: www.chesterairport.co.uk

FLIGHT OPS: PPR (out of hours contact via answer machine).No flight planning (flight plans can be filed via ATC. Computerterminal available in crew lounge with broadband andwireless internet access). Weather by computer (ops staffprovide all necessary Met and Notams. Computer terminalalso available in crew lounge with broadband and wirelessinternet access, if preferred). Crew transport on apron andby taxi to hotel. Crew rest rooms within FBO (crew loungeand quiet room available with reclining leather chairs.Facilities include high definition plasma screen TV with fullSky package and DVD player, sole use of computer and deskwith free broadband and wireless access). 15 mins topreferred hotel.

HANDLING: Third party hangarage up to CL600. Third partymaintenance by Hawker Beechcraft Services up to andincluding all Hawker and Beechcraft. In-house catering bynew in-house vip catering company.

PASSENGERS: GA terminal - with vip/executive facilities. Ownvip facilities including lounge and office services - boardroomavailable for meetings if required. Leisure facilities,conferences etc can be arranged via local hotels up to 5 starstandard. Limo access to aircraft with prior permission.

HumbersideWeston AviationTEL: +44 1652 680 922


FLIGHT OPS: Flight planning by pilot terminals (Nats Afpex).Weather by computer (Avbrief). Crew transport by taxi tohotel. Crew rest rooms at hotel. 10 mins to preferred hotel.

HANDLING: Third party hangarage. Third party maintenance.Third party catering.

PASSENGERS: GA terminal. Own vip facilities includinglounge and office services - crew and pax lounge within FBO;crew day rooms available close to airport at discountedrates. Limo access to aircraft with prior permission.

InvernessSignature Flight SupportTEL: +44 1667 461 122


FLIGHT OPS: Summ: 0600 - 2130, Wint: 0700 - 2230 Mon-Fri, 0700 - 1930 Sat, 0900 - 2200 Sun. Flight planning bystaff and pilot terminals (ops office, crew computer withprinter). Weather by Met Office and computer (ops office,crew computer with printer). Crew transport on apron and bytaxi to hotel. Crew rest rooms within FBO (tea, coffee,snacks, TV, DVD and free Wi-Fi).

HANDLING: No hangarage. Third party maintenance. Thirdparty catering by Alpha.

PASSENGERS: Own vip facilities including lounge - large paxlounge with TV, DVD, free Wi-Fi, tea, coffee and snacks; paxand crew car parking.

ABS Jets has bases at Bratislava and Prague and, during September last year,handled the 7,000th aircraft since it started as a handling agent in 2008.

South Africa is firmly established as abusiness aviation centre withinternational FBO brands such asExecuJet having a strong presence,yet in 2012 more executive aircraftwere purchased in Nigeria than thesouthern region.

While growth in Sub-Saharanbusiness aviation activity is wel-comed, there remains an absence ofinfrastructure to support expansion.Few FBOs exist to handle privatejets – passengers often have to passthrough customs and security usedby scheduled carriers, and handlingcan be less than refined.

Yet there is huge potential and a number of African companies arebeginning to exploit this. InDecember, Angola’s BestFly openedits own FBO at Luanda Internationalairport, while in 2011, at Lagos’Murtala Mohammed airport,Evergreen Apple Nigeria (EAN)established the first fully integrated FBO and MRO facility in

Nigeria with plans to roll out moreacross the continent.

Such success stories demonstratedemand for these services, and that itcan be done, but not without theright investment, local governmentsupport and a lot of determination.Nuno Pereira, BestFly md, says one ofthe greatest challenges isinstitutional: “It took us almost twoyears to make official entities awareof and understand the advantages ofa facility like our FBO for the localeconomy.” He adds that BestFly hasto thank Angola’s minister oftransport for understanding thevalue the FBO brings.

The African Business AviationAssociation (AfBAA) was launched inMay 2011. AfBAA’s first White Paperpublished in January 2013 states thatthere is a need to increase thenumber of FBOs and facilities forprivate jets and that the first hurdle isto convince airport authorities aboutthe benefits of identifying business

aviation and its support services as amarket sector they should embrace.It argues that FBOs will create jobs and support inward investment.Yet this in itself brings its ownchallenges, as Pereira says:“Manpower is a big challenge;following 40 years of war whereeducation was not always a priority,there is a lack of qualified people.”

Pereira also stresses that AfricanFBO companies cannot survive alonein a globalised world, which is whyBestFly became a founding memberof AfBAA. Working with otherbusiness aviation experts can only beadvantageous and BestFly hasworked closely with ExecuJet’s SouthAfrican md Ettore Poggi and his teamto develop its offering.

Likewise EAN, also an AfBAAmember, partnered with Banyan AirService in Florida, USA, in a skillsharing agreement. Segun Demuren,ceo, says: “We are a fledgling businessand the first in the market to respond

to the needs of a growing businessaviation fraternity. We are delightedto start sharing knowledge andresources with Banyan.”

Through close collaboration,Demuren anticipates that EAN willimprove its systems and processeswhich will refine its service offering.EAN’s team of over 40 is as varied asthe services it provides, with a goodmix of various Nigerian ethnicitiescomplemented by employees fromEurope and North America.

African pan-continental FBOstructural development faces manychallenges but with visionaries suchas Demuren and Pereira, activelobbying associations such as AfBAAand the dynamism of the Africancontinent supporting activity, thistime next year a number of AfricanFBOs could be contenders for placesin the annual EBAN survey.

Sub-Saharan visionaries can thrive – with official support

Bristol Filton Airfield shut in January and Executive Aviation Services, whichconducted its company training there, carried out the airfield’s last flight with itsCitation Bravo GCGEI.

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By Jane StanburyEmerald Media


and by crew bus to hotel. Crew rest rooms within FBO (crewarea with tea, coffee, free Wi-Fi, TV, DVD). 5 mins topreferred hotel.

HANDLING: No hangarage. Third party maintenance by JetAviation up to and including most business jets and all airlinetypes. Third party catering by Cuisine Air and De LuxeCatering.

PASSENGERS: Own vip facilities including lounge - vip paxlounge with TV, refreshments and free Wi-Fi. Limo access toaircraft with prior permission.

London (Heathrow)Signature Flight SupportTEL: +44 20 8283 2500


FLIGHT OPS: 0600 - 2330 LT (24hrs O/R). Flight planning bystaff and pilot terminals (dedicated ops office, crewcomputer with printer). Weather by Met Office and computer(dedicated ops office, crew computer with printer). Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO (crew lounge, free Wi-Fi, TV, tea, coffee,computer with printer). 15 mins to preferred hotel.

HANDLING: Third party hangarage up to B747. Third partymaintenance by bmi and British Airways up to all types. Thirdparty catering by Royal Blue, De Luxe Catering and LSG.

PASSENGERS: Own vip facilities including lounge - selfcontained FBO with full facilities including two pax lounges.

London (London Heliport)The London Heliport LtdTEL: +44 20 7228 0181

WEB: www.londonheliport.co.uk

FLIGHT OPS: 0700 - 2300 LT. Flight planning by staff andpilot terminals (AFPEx available. Heliport ATC will activateand close flightplans). Weather by Met Office and computer(ATC). Crew transport by taxi to hotel. Crew rest rooms withinFBO (internet access available for flight planning andweather information). 1 min (Hotel Verta on-site) to preferredhotel.

HANDLING: No hangarage. No maintenance. No catering.

PASSENGERS: GA terminal - pax lounge with coffee, tea,herbal infusions, soft drinks and biscuits. Own vip facilitiesincluding lounge - private vip lounge and car parking.

London (Luton)Harrods AviationTEL: +44 1582 589 317

WEB: www.harrodsaviation.com

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(completed by operator and adjusted by FBO). Weather byMet Office and computer (Jet Plan system - Jeppesen). Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO (crew lounge, free Wi-Fi, TV, refreshments;on apron transport to hotel by crew bus, chauffeur car ortaxi). 5-15 mins to preferred hotel.

HANDLING: In-house hangarage up to B737. In-housemaintenance up to Challenger 600, Global Express andHawker 125 series. Third party catering by Air Culinaire,Alison Price on Air, Bon Soiree, Absolute Taste and De LuxeCatering.

PASSENGERS: Own vip facilities including lounge and officeservices - vip pax lounge; vvip pax lounge with privatewashroom facilities; conference room; crew lounge; bunkroom; free wireless internet; refreshments; Harrodsmerchandise available to purchase. Limo access to aircraftwith prior permission.

RSS Jet CentreTEL: +44 1582 798 400


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer. Crewtransport on apron and by crew bus to hotel. Crew restrooms within FBO (crew rest room with reclining chairs, sofa,TV and complimentary refreshments). 5 mins to preferredhotel.

HANDLING: In-house hangarage up to A321. In-housemaintenance by RSS Engineering Ltd. up to Bombardier andDassault aircraft. Third party catering.

PASSENGERS: Own vip facilities including lounge and officeservices - conference room, vip rooms, vip catering. Limoaccess to aircraft with prior permission.

Signature Flight Support 22TEL: +44 1582 724 182


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (crew computer and printer). Weather by MetOffice and computer (online weather by WSI). Crew transporton apron and by taxi to hotel. Crew rest rooms within FBO(free Wi-Fi, satellite TV, DVD, Xbox, tea, coffee and snacks).15 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ2/B727. Thirdparty maintenance by Gulfstream Aerospace and Hamlin JetEngineering up to GII, GIII, GIV, GV and Hawker aircraft. Thirdparty catering.

PASSENGERS: Own vip facilities including lounge - selfcontained FBO with full facilities. Limo access to aircraft withprior permission.

London (Stansted)Harrods AviationTEL: +44 1279 665 300

WEB: www.harrodsaviation.com

FLIGHT OPS: 24hr ops. Flight planning by pilot terminals(flight plans filed in IFPS; PCs available in crew room).Weather by Met Office and computer (via web based metsites). Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (crew lounge and ensuite crewrest rooms; transport available in-house or via third party ).10 mins to preferred hotel.

HANDLING: In-house hangarage up to A319. In-housemaintenance up to Sikorsky S-92 & S-76 series, Agusta,Challenger 600 and Global Express. Third party catering byrecommended caterers.

PASSENGERS: dedicated GA area. Own vip facilities includinglounge and office services - refurbished vip lounge, vviplounge and large business lounge; conference rooms; crewrest rooms; free wireless internet. Limo access to aircraftwith prior permission.

Inflite The Jet Centre 5TEL: +44 1279 831 000

WEB: www.inflitejetcentre.co.uk

FLIGHT OPS: 24hr ops. Flight planning by staff. Weather bycomputer. Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (dedicated en-suite crewaccommodation, lounge and briefing/working area; wirelessLAN available 24 hrs). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ2. In-housemaintenance up to and including HS125, CL601, CL604, Citation, BAe146, King Air, Do228 and B737. Also Embraer Service Facility covering all models. In-housecatering.

PASSENGERS: GA terminal - Inflite The Jet Centre has itsown dedicated vip/ga terminal. Own vip facilities includinglounge and office services - vip lounge (up to 20 pax) andcorporate lounge (up to 120 pax) with full Customs andImmigration facilities; adjacent office suites. Limo access toaircraft with prior permission.


WEB: uk.universalaviation.aero

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (Universal® European Operations Centre). Weatherby Met Office and computer (computerised worldwideweather). Crew transport on apron and by crew bus to hotel.Crew rest rooms within FBO (pilot’s lounge with TV, coffeeand cold drinks; crew business centre with Wi-Fi; discountedcrew accommodation rates available).

HANDLING: Third party hangarage. Third party maintenanceup to Bombardier, Embraer and Gulfstream. Third partycatering by vip caterers, Air Culinaire.

PASSENGERS: GA terminal - vip lounge. Own vip facilitiesincluding lounge - spacious vip facility with wireless internetaccess. Limo access to aircraft.

ManchesterRSS Jet CentreTEL: +44 161 436 6666


FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals (self-service PPS flight planning also available viainternet in lounge). Weather by Met Office and computer(PPS or Avbrief). Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (complimentaryrefreshments, air con and Sky TV). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ, GV and GlobalExpress. In-house maintenance by RSS Engineering, aJAR145 authorised Bombardier maintenance facility, up toand incuding pistons, King Air, all Learjets, DA900, CL604and Global Express. Third party catering by prior arrangementwith FBO.

PASSENGERS: GA terminal - RSS facility. Own vip facilitiesincluding lounge and office services - the only dedicated andpurpose built FBO at EGCC with customs and immigration;executive and vip lounges; air conditioning; securityscreening facility; free tea, coffee and biscuits; both runwayand land side access; secure airside apron. Limo access toaircraft with prior permission.

Newquay (St Mawgan)Weston AviationTEL: +44 1637 860 551


FLIGHT OPS: 0700 - 2200 (extensions available on request).Flight planning by pilot terminals (Nats Afpex). Weather byMet Office and computer (Avbrief). Crew transport on apronand by taxi to hotel. Crew rest rooms within FBO (crew andpax lounge within FBO; crew day rooms available close toairport at discounted rates). 10 mins to preferred hotel.

HANDLING: Third party hangarage up to B757/A320. Thirdparty maintenance by Skybus. Third party catering.

PASSENGERS: GA terminal - Weston Aviation BusinessAviation Centre. Own vip facilities including lounge and officeservices - private vip lounge and crew rest facilities; crewwork area. Limo access to aircraft.

NorwichSaxonAir Flight SupportTEL: +44 1603 510 110

WEB: www.saxonair.com

FLIGHT OPS: 0630 - 2130 LT. Flight planning by staff andpilot terminals (PPS/NATS AFPEx). Weather by Met Office andcomputer (Met Office/IPPC/Crewbriefing). Crew transport onapron and by taxi to hotel. Crew rest rooms at hotel (HolidayInn hotel - special crew rates for rest rooms, 2 mins walkfrom FBO). 1 min to preferred hotel.

HANDLING: In-house hangarage up to CL300. Third partymaintenance up to Citation/Beech/Hawker. Third partycatering by Chef to Dine For.

PASSENGERS: GA terminal - SaxonAir Business AviationCentre. Own vip facilities including lounge and office services- attached to Business Aviation Centre. Limo access toaircraft with prior permission.

Nottingham (East Midlands)Signature Flight SupportTEL: +44 1332 811 179


FLIGHT OPS: 0600 - 1800 LT (24 hrs O/R). Flight planning bystaff (ops office, crew computer with printer). Weather byMet Office and computer (ops office, crew computer withprinter). Crew transport on apron and by taxi to hotel. Crewrest rooms within FBO (tea, coffee, TV, Xbox, DVD, free Wi-Fi,computer with printer). 5 mins to preferred hotel.

HANDLING: No hangarage. No maintenance. Third partycatering by Thistle Hotel.

PASSENGERS: Own vip facilities including lounge - selfcontained facility with vip lounge and ops office.

Oxford (London Oxford)oxfordjetTEL: +44 1865 290 600

WEB: www.oxfordjet.com

FLIGHT OPS: 0600 - 2230 (extensions permitted by request0600 - 2400). Flight planning by staff and pilot terminals(staff available for advice and filing of flight plans, borderauthority liaison, weather reports). Weather by Met Officeand computer (MET website access and AFTN (Brussels)).Crew transport on apron and by taxi to hotel. Crew restrooms within FBO (on-site snooze rooms, terminal bedroomand shower rooms; courtesy shuttle to preferred local hotelswhere crew rates and day rooms available; low cost on-sitebed & breakfast also available). 5 mins to preferred hotel.

HANDLING: In-house hangarage up to E190/A318/A319/BBJ.Third party maintenance by PremiAir, EBAS, TylerAeronautica, Embraer, Airmed and Hangar 8 providing bothline and base level support for most turbine aircraft up toChallenger, Citation, King Air, Caravan, Conquest, Hawker,Falcon and Piper. Third party catering by on and off-site in-flight caterers ranging from low cost to vvip - all ordersplaced via FBO during ops hours.

PASSENGERS: GA terminal - meeting rooms; shower rooms;crew kitchen; two pilot snooze rooms; three lounges with ITfacilities, satellite TV/DVD/VHS, fax, telephone, Wi-Fi andphotocopier; flight briefing room; new terminal bedroom.Own vip facilities including lounge and office services -private rooms away from main GA terminal available forincreased anonymity and security; 55 and 165 seat on sitelecture theatres. Limo access to aircraft.

Shoreham (Brighton City)KA Executive HandlingTEL: +44 844 682 9261

WEB: www.kaexec.com

FLIGHT OPS: Flight planning by pilot terminals. Weather byMet Office. Crew transport by taxi to hotel. Crew rest roomsat hotel.

HANDLING: No hangarage. Third party maintenance by MCAAviation. Third party catering by Eat Food Love Food.

PASSENGERS: Own vip facilities including lounge and officeservices. Limo access to aircraft with prior permission.

SouthamptonSignature Flight SupportTEL: +44 2380 616 600


FLIGHT OPS: 0630 - 2200 LT, PPR 2300 LT (24 hrs O/R).Flight planning by staff and pilot terminals (ops and crewcomputers with printer). Weather by computer (ops and crewcomputers with printer). Crew transport on apron and by taxito hotel. Crew rest rooms within FBO (dedicated crewlounge; quiet room with flat bed; shower room; free Wi-Fi;TV; Xbox; DVD; refreshments). 15-20 mins to preferred hotel.

HANDLING: In-house hangarage up to GV. No maintenance.Third party catering by Food on the Move and De LuxeCatering.

PASSENGERS: Own vip facilities including lounge and officeservices - self contained FBO with private apron, conferenceroom. Multi-lingual personnel available. Limo access toaircraft with prior permission.

Teesside (Durham Tees Valley)Weston AviationTEL: +44 1325 337 733


FLIGHT OPS: 0600 - 2200 (extensions on request). Flightplanning by pilot terminals (Nats Afpex). Weather by MetOffice and computer (Avbrief). Crew transport on apron andby taxi to hotel. Crew rest rooms within FBO (vip pax lounge,separate crew rest and briefing facilities). 15 mins topreferred hotel.

HANDLING: Third party hangarage up to B747. Nomaintenance. Third party catering.

PASSENGERS: GA terminal - Weston Aviation BusinessAviation Centre. Own vip facilities including lounge and officeservices - vip pax lounge, crew rest facilities, conference andmeeting rooms and short or long term lease office facilities.Limo access to aircraft.

United Arab Emirates

Abu Dhabi InternationalRoyal JetTEL: +971 2 505 1801

WEB: www.royaljetgroup.com

FLIGHT OPS: 24hr ops. Flight planning by staff and pilotterminals. Weather by Met Office and computer (full weatherbriefing with notams). Crew transport on apron and by taxi tohotel. Crew rest rooms within FBO (two vip lounges/pilots’rooms, Wi-Fi, refreshments, LCD TVs). 25 mins to preferredhotel.

HANDLING: Third party hangarage up to BBJ 737. In-housemaintenance by Royal Jet available 24 hours with creditfacilities; 3rd party also by Abu Dhabi Aviation and AmiriFlight, Royal Jet’s two parent companies; in-housemaintenance up to BBJ 737, G300, LR60. Third partycatering by Abu Dhabi Catering (part of Abu DhabiInternational Airport Group).

PASSENGERS: GA terminal - with in-house designatedcustoms and immigration, security and baggage handling.Own vip facilities including lounge and office services - twoexclusive vip lounges with flat screen TV, DVD, VCR; fullarabic hospitality services; business centre; meeting rooms;

Leeds BradfordMultiflightTEL: +44 113 238 7140

WEB: www.multiflight.com

FLIGHT OPS: 24hr ops. PPR. Flight planning by pilot terminals.Weather by computer (Avbrief). Crew transport on apron andby taxi to hotel. Crew rest rooms within FBO (self containedcomfortable crew lounge with internet, wireless, Sky TV, Xboxand the latest games; small briefing area; kitchen facilities). 5 mins to preferred hotel (30 mins city centre).

HANDLING: In-house hangarage up to B757. In-housemaintenance up to Citations plus most other types. Thirdparty catering by local vip catering company (24 hrs noticerequired for specialist catering).

PASSENGERS: GA terminal - located at South Side AviationCentre. Own vip facilities including lounge and office services- executive lounge area. Limo access to aircraft with priorpermission.

Liverpool (John Lennon)Liverpool Aviation Services (LAS)TEL: +44 151 486 6161

WEB: www.liverpoolhandling.co.uk

FLIGHT OPS: 0830 - 1930 LT (24hrs O/R). Flight planning bystaff and pilot terminals (PPS). Weather by Met Office andcomputer (weather briefing via various sources). Crewtransport on apron and by taxi to hotel. Crew rest rooms athotel (dedicated lounge area for visiting crew; nearbyMarriott South available for day stops; admission to DavidLloyd Leisure Complex for nominal charge). 5 mins topreferred hotel.

HANDLING: In-house hangarage up to Citation X. In-housemaintenance by Ravenair up to pistons, BE90, and CE500through to CE560XL and CE650. In-house catering byvarious off-airport vendors with notice.

PASSENGERS: GA terminal - at FBO facility. LAS owns andoperates the only FBO at EGGP. Own vip facilities includinglounge and office services - Business Aviation Centre. Limoaccess to aircraft with prior permission.

London (Biggin Hill)Biggin Hill Executive HandlingTEL: +44 1959 578 552

WEB: www.bigginhillairport.com

FLIGHT OPS: 0630 - 2200 Mon-Fri, 0900 - 2000 Sat, Sunand Pub Hols. Flight planning by staff and pilot terminals.Weather by computer. Crew transport on apron and by taxi tohotel. Crew rest rooms at airport facility (large pilot loungewith Wi-Fi). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ/ACJ. Third partymaintenance by Jets, Rizon Jet, Perfect Aviation, Avalon, andRAS Completions up to and including LR40, 45, 60;Challenger 300, 600, 601, 604, 605; Gulfstream IV, V;Global Express; Falcon 50, 2000, 900 series, 7X; BE200,Citation series; Hawker series; BAE 146 & Avro series. Thirdparty catering.

PASSENGERS: GA terminal - has three lounges; full cateringand hospitality available; NASP compliant. Own vip facilitiesincluding lounge and office services - capacity to handleflights up to 150 pax. Other dedicated crew and pax loungesavailable. Limo access to aircraft.

Rizon Jet UK 1TEL: +44 1959 543 183

WEB: www.rizonjet.com

Signature breaks ground on Luton FBO with designs to cut transit time

During a ground breakingceremony at its London Lutonairport location, Signature FlightSupport announced that it isreplacing its present facility with astate-of-the-art 1,572 sq m FBO,along with 4,500 sq m of hangarspace capable of housing two BBJ orACJ-sized aircraft. A dedicatedground service equipment garagewill also be built.

Maria Sastre, president and ceo,says: “Signature Luton is a keystonelocation in our global network,drawing visitors from all over theglobe. This facility is designed toaccommodate the needs of ourdiscerning customers, bothpassengers and crew.”

Plans are to include the latest

technologies for entertainment,communications, passenger andcrew amenities and onward travelsolutions. A covered car parking andarrival area will protect passengersfrom inclement weather, while the

intention overall is to minimisetransit time through the FBO forpassengers and crew. Completion ofthe hangar is expected third quarter2013 and the FBO and passengerterminal fourth quarter 2014.

Covered areas will keep users dry at Signature’s new Luton facility.

FLIGHT OPS: 0600 - 2200 Mon-Fri, 0800 - 2100 Sat-Sun.Flight planning by staff and pilot terminals (NATS). Weatherby Met Office and computer (Met Office, IPPC, AvBrief). Crewtransport on apron and by taxi to hotel. Crew rest roomswithin FBO (quiet crew rest room with light management,relaxed furniture, TV and interactive gaming). 25 mins topreferred hotel.

HANDLING: In-house hangarage up to Global Express/G650.In-house maintenance by Rizon Jet up to Citation 560 series,Hawker 125-800 series, Hawker 125-700 series, Premier1/1A, Challenger 604/605, Bombardier Global series; C5rating - aircraft main battery workshop (lead acid and NiCad);C14 rating - wheel/tyre workshop; EASA Part 145, Qatar CAAPart 145, Aruba, Bermuda, Cayman; 24 hour service. Thirdparty catering.

PASSENGERS: GA terminal - Rizon Jet’s FBO is a separateterminal building with dedicated security access to its viplounges. Own vip facilities including lounge and officeservices - Rizon Jet has a dedicated vip terminal, hangar andmaintenance facility. Limo access to aircraft.

London (Gatwick)Signature Flight SupportTEL: +44 1293 569 000


FLIGHT OPS: 24hr ops. Flight planning by staff (ops office).Weather by computer (ops office). Crew transport on apron

15

22

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separate executive waiting area; vip car parking facilities;porter & valet services; red carpet vip treatment. Limo accessto aircraft with prior permission.

Abu Dhabi (Al Bateen Executive)DhabiJet 2

TEL: +971 2 449 4521

WEB: www.albateenairport.com

FLIGHT OPS: 24hr ops. No flight planning (filing of flightplans). Weather by Met Office and computer. Crew transporton apron and by taxi to hotel. Crew rest rooms within FBO(new luxury crew lounge; work stations, computers,photocopier, printer and scanner; relaxation and crewmeeting rooms; pantry area with refreshments and snacks;bathroom and shower facilities; secure crew lockers andstorage area). 5-10 mins to preferred hotel.

HANDLING: In-house hangarage. Third party maintenance byJet Aviation and Falcon Aviation Services. Third party cateringby on site Executive Gourmet.

PASSENGERS: Own vip facilities including lounge and officeservices - executive terminal with lounges, bathrooms, meetingand prayer rooms, hospitality, customs and immigration.

DubaiExecuJet Middle EastTEL: +971 4 601 6363


FLIGHT OPS: 24hrs on request. Flight planning by staff andpilot terminals (full-time dispatchers cater for any flightplanning needs). Weather by computer (Universal Weatherbriefings and printing facilities available). Crew transport onapron and by taxi to hotel. Crew rest rooms at hotel(ExecuJet Middle East has agreements with several hotelslocated around Dubai). 10-45 mins to preferred hotel.

HANDLING: In-house hangarage up to Global Express. In-house maintenance up to Bombardier business aircraft andGulfstream G150/G200; authorised service centre forHoneywell engines and APUs; accredited with RockwellCollins Business Regional System Avionics dealership; holdsEASA 145 certificate and other regional approvals. Third partycatering by Emirates VIP Catering and top Dubai restaurants.

PASSENGERS: GA terminal - available separately for for largecapacity flights. Own vip facilities including lounge and officeservices - own vip terminal dedicated to ExecuJet clients.

Jet Aviation Dubai 21TEL: +971 4 207 3411


FLIGHT OPS: 24hr ops. Flight planning by pilot terminals.Weather by computer. Crew transport on apron and by crewbus to hotel. Crew rest rooms within FBO.

HANDLING: In-house hangarage up to BBJ or ACJ. In-housemaintenance up to BBJ, Citation 500 series, Falcon 900 and2000 series, GIV and GV series, Hawker 800 series. Thirdparty catering.

PASSENGERS: Own vip facilities including lounge and officeservices - independent, private terminal.

Sharjah InternationalGama AviationTEL: +971 6 557 0177

WEB: www.gamagroup.com

FLIGHT OPS: 24hr ops. Flight planning by staff. Weather byMet Office and computer (airport MET office). Crew transporton apron and by crew bus to hotel. Crew rest rooms at airportfacility (airport transit hotel or business class lounge -

FBO terminal under construction). 15 mins to preferred hotel.

HANDLING: In-house hangarage up to BBJ /A318. In-housemaintenance by Gama up to BE200 and CL604/605. Thirdparty catering by Alpha Catering.

PASSENGERS: GA terminal - construction due to becompleted Q1 2013. Own vip facilities including lounge andoffice services - vip private lounges. Limo access to aircraftwith prior permission. ■


Gama’s SharjahFBO sees growth In the months since GamaAviation FZE reached anagreement to provide FBOservices at Sharjah Internationalairport, it has witnessed asignificant growth in movementsand now has plans to extendoperations and facilities.

“We’re delighted with theresponse from our clients andparticularly pleased that we’rebeing recognised by the likes ofUniversal Weather and Aviationwhich recently recommendedSharjah to its customers as thetransit airport of choice for flightsbetween south east Asia andEurope,” says md Dave Edwards(pictured).

“With our investment inpersonnel and infrastructure,together with the shared vision wehave with the airport authority,Sharjah International airport israpidly becoming a perfect fit foroperators seeking a fast andefficient service in Dubai and theNorthern Emirates.”

21

2

You can now place jobadvertisements free of charge on theEBAN web site – part of our extensiveweb portal which receives around25,000 unique visitors every month.

These text adverts are cross referenced to information onyour company from the Handbook ofBusiness Aviation, so that candidates

interested in applying are fully briefed before sending in their application.

To find out more about this new service, or to book a position to appear in EBAN magazine, please contact Tricia Rotheram on+44 (0) 1279 714516 [email protected]

Aircraft for sale

Special packages are available for advertisingaircraft for sale in EBAN and on our web site(www.ebanmagazine.com). Picture adverts (40words of text plus colour picture) cost £75 each.You can also choose our new display advertisingoption for larger inventories.

MarketplaceContact Mark Ranger on: +44 (0)1279 714509 [email protected]

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VISIT US AT HELI EXPO 2013

BOOTH # C4828

Citation Bravo

2000, 2000 TT:630, cycles 1108Honeywell Primus 1000 3-tube EFIS,Honeywell GNS-XLS FMS, Allied SignalEGPWS, Allied Signal TCAS II w/change7, UK mods and currently on N reg.,Fresh Phase 1-5 Tel. +44 (0) 1534 483372Email: [email protected]

Citation S/II

1985, Airframe TT: 8,576, Cycles: 6,755,TSO: 1,304, Pro Line II, GNS-XLS,GPWS, CVR. New windows 2007, RVSM,Freon air, cosmetics refreshed &Perma-guarded. $995,000 As-Is, Where-Is, How-Is. Tel: +1 403 291 9027 JohnHopkinson & Associates. Web:www.hopkinsonassociates.com. Email: [email protected]

Citation Sovereign

SN 680-0157, 2364 TTAF. Greatcorporate pedigree. One owner since

DORNIER

328 Jet

UR-DAV, TT 8,610 hrs. 14 seat executive

interior. Recent phase 4/5 airframe

checks. Landing gear just overhauled.

EASA compliant, in service, excellent

condition. Motivated seller, all serious

offers considered. Contact Peter

Connolly Tel: +44 774 0289 516 PRISMA

Aviation services LLP.

Web: www.prisma.aero.

Email: [email protected]

EMBRAER

Legacy 600

2004, M-PMPM, T/T 3,541 (Nov 2012).

1,556 landings. R/R Corporate Care.

Embraer DCA FL41 installed.

Honeywell avionics. Cat II operations

approved. 13 pax seating. Full galley.

NDH. Contact Jesse Mata. Tel:+1 702

260 3333 Aircraft Marketing Ltd. Web:

www.aircraftmarketing.com. Email:

[email protected]

Free job ads on EBAN web site

new. Power Advantage +, AuxAdvantage, and Pro Parts, Well over$1M accrued in programs. 8 pax indouble club layout. Fireblocked. Tel: +1403 291 9027 John Hopkinson &Associates. Web: www.hopkinsonassociates.com.Email: [email protected]

Citation Ultra

Citation Ultras available. HoneywellPrimus 1000 3-Tube EFIS, HoneywellGNS-XLS FMS, Honeywell MKVIIEGPWS, Honeywell TCAS II w/Change7, w/ski tube. Recently Permaguard.Recently refreshed interior. Fresh phase1-5. Zero engine option. Tel: +1 403 2919027 John Hopkinson & Associates.Web: www.hopkinsonassociates.com.Email: [email protected]

DASSAULT

Falcon 900EX

1999, s/n 048. This aircraft has anexcellent history having been operatedby a London based FTSE listed group. Ithas been maintained to the highesttechnical and operational standards.Major ‘C’ checks and landing gearoverhauls performed early 2012 and1A/1A+ inspections just completed atTAG Engineering, LondonFarnborough. For details of a greatopportunity please call Andrew Pearce.Tel: +44 (0) 7557 237730 Innotech-Execaire. Email:[email protected]

GULFSTREAM

GV

1998, T/T 2,444 hrs, 1,091 landings.Annual inspection Nov 2012. CAMP,SELCAL, RVSM, GPWS. TripleHoneywell//Pro Line 4 avionics.Honeywell NZ-2000 FMS. 4 club seatingcredenza, 4 seat dining room, 2 aftdivan. Contact: Jesse Mata Tel: +1 702260 3333 Aircraft Marketing Ltd. Web:www.aircraftmarketing.com. Email:[email protected]

PIPER

PA31T

1981, F-GLRP, SN 81-20064. T/T 4,723hrs, cycles 5161. Cargo and stretcherloading door, Engines TBO 4800H leftremain 2782H right remain 1434H.KFC300, HF KTR953, vhf KTR908-3 andKY196B (8.33), radio alti KRA 10A,RMTO RT1151A, ATC KXP756 andGTX330, DME KDM706, GPS KLN90B.Tel: +33 603 40 94 97 Email:[email protected]

German Private

Je t Group A G

2010

OFFERING &SEARCHING

Fractional ownership ofBusiness Jets withinEurope: Cessna,Embraer, Dassault, etc.Inquiries or offers to:

[email protected]

GERMAN CORPORATE JET COMPANYwith valid AOC for sale.

Inquiries to:

[email protected]

The Beechcraft King Air 250 – The King of Innovation.Europe’s most popular business aircraft

is now even better.*

King Air 250

The King Air flies more European missions than any other business aircraft. That is because its record for reliability, safety and

comfort is unsurpassed. Today’s King Air 250 delivers a substantial improvement in take-off performance with the productive

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* According to Eurocontrol, the King Air B200/250 performed more flights than any other business aircraft in the five years between 2006 and 2011.

For more information please contact: Europe, Middle East & Africa: +44 (0)1244 523 803 or email: [email protected]

HawkerBeechcraft.com.

european business air news february 2013

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